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Sorry. Who are you and where are you calling from, please? What? Yeah.\n\nI don't think no. No. No. No. I don't think I had this conversation that I was making a decision with you or doing a demo.\n\nSo no thanks. Please remove my number from your database. Please don't call again.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.002895294688642025},{"text":"Sorry.","start":11.759999,"end":12.24,"sentiment":"neutral","sentiment_score":-0.2139129638671875},{"text":"Who are you and where are you calling from, please?","start":12.24,"end":14.385,"sentiment":"neutral","sentiment_score":-0.0926937684416771},{"text":"What?","start":21.025,"end":21.525,"sentiment":"neutral","sentiment_score":0.0009709112346172332},{"text":"Yeah.","start":38.57,"end":39.05,"sentiment":"neutral","sentiment_score":-0.07643783092498779}],"sentiment":"neutral","sentiment_score":-0.08667301952040621,"num_words":14,"start":1.68,"end":39.05},{"sentences":[{"text":"I don't think no.","start":39.05,"end":40.65,"sentiment":"negative","sentiment_score":-0.3905723839998245},{"text":"No.","start":40.65,"end":41.05,"sentiment":"negative","sentiment_score":-0.5477085113525391},{"text":"No.","start":41.05,"end":41.45,"sentiment":"negative","sentiment_score":-0.5834715366363525},{"text":"No.","start":41.45,"end":41.61,"sentiment":"negative","sentiment_score":-0.6547298431396484},{"text":"I don't think I had this conversation that I was making a decision with you or doing a demo.","start":41.61,"end":46.675003,"sentiment":"negative","sentiment_score":-0.6102645240331951}],"sentiment":"negative","sentiment_score":-0.5747394378368671,"num_words":26,"start":39.05,"end":46.675003},{"sentences":[{"text":"So no thanks.","start":46.675003,"end":47.655003,"sentiment":"negative","sentiment_score":-0.6804889837900797},{"text":"Please remove my number from your database.","start":47.795002,"end":49.895,"sentiment":"negative","sentiment_score":-0.7586757029805865},{"text":"Please don't call again.","start":49.955,"end":51.095,"sentiment":"negative","sentiment_score":-0.6555608585476875}],"sentiment":"negative","sentiment_score":-0.7124600218875068,"num_words":14,"start":46.675003,"end":51.095}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, yes. Hi. Good day, Tia. It's Andrew from Vigilance AI. Am I talking in a bad time?\n\nChannel 1: Sorry. Who are you and where are you calling from, please?\n\nChannel 0: Oh, yeah. We I represent Vigilance AI. We're a cybersecurity company.\n\nChannel 1: What?\n\nChannel 0: Yeah. And I I was just calling you back as, we have actually spoken a few months ago, and you mentioned to call you back on this month so that you can make a decision if ever you're going to go with a demo with us. We also send you a email. So I'm\n\nChannel 1: Yeah.\n\nChannel 0: just\n\nChannel 1: I don't think\n\nChannel 0: calling to see.\n\nChannel 1: no. No. No. No. I don't think I had this conversation that I was making a decision with you or doing a demo.\n\nSo no thanks. Please remove my number from your database. Please don't call again.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.002895294688642025}],"sentiment":"neutral","sentiment_score":0.002895294688642025,"channel":1,"num_words":1,"start":1.68,"end":2.1799998},{"sentences":[{"text":"Oh, yes.","start":3.76,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.04011615924537182},{"text":"Hi.","start":4.3199997,"end":4.72,"sentiment":"neutral","sentiment_score":0.11029992997646332},{"text":"Good day, Tia.","start":4.72,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.27050243814786273},{"text":"It's Andrew from Vigilance AI.","start":5.92,"end":7.94,"sentiment":"neutral","sentiment_score":0.07023476585745811},{"text":"Am I talking in a bad 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The agent explains that they represent the company and offers a demo, but Tia declines and asks to have their number removed from the database and not to be called again."},"intents":{"segments":[{"text":"And I I was just calling you back as, we have actually spoken a few months ago, and you mentioned to call you back on this month so that you can make a decision if ever you're going to go with a demo with us.","start_word":43,"end_word":87,"intents":[{"intent":"Request call back","confidence_score":0.085429415}]},{"text":"Please remove my number from your database. Please don't call again.","start_word":130,"end_word":140,"intents":[{"intent":"Request removal from database","confidence_score":0.14632004}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, yes. Hi. Good day, Tia. It's Andrew from Vigilance AI. Am I talking in a bad time? Sorry. Who are you and where are you calling from, please? Oh, yeah. We I represent Vigilance AI. We're a cybersecurity company. What? Yeah. And I I was just calling you back as, we have actually spoken a few months ago, and you mentioned to call you back on this month so that you can make a decision if ever you're going to go with a demo with us. We also send you a email. So I'm Yeah.","start_word":0,"end_word":96,"sentiment":"neutral","sentiment_score":0.0026625602040439844},{"text":"just I don't think calling to see. no. No. No. No. I don't think I had this conversation that I was making a decision with you or doing a demo. So no thanks. Please remove my number from your database. Please don't call again.","start_word":97,"end_word":140,"sentiment":"negative","sentiment_score":-0.5934580564498901}],"average":{"sentiment":"neutral","sentiment_score":-0.17915424346923828}}}}