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Yes. Good morning. Tom, it's Ronald from Cloud Solution IT. How are you doing today?\n\nI'm doing wonderful. Thank you for asking. Tom, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Tom, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft tested partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Tom, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company. Mhmm. Mhmm.\n\nYep. Every six months. Yeah. Okay. I can call you back again after six months.\n\nThank you, Tom. Okay. Have a good day. Take care. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Jonathan speaking. Yeah. I'm alright. Thank you. How are you doing? Yeah. Sorry. We've got we've got our own internal teams, and we've got lots of external vendors and and stuff going on. So I don't think that, yeah, having a meeting isn't gonna really be much point because nothing's gonna come out of it, unfortunately. So do feel free to reach out periodically, please, like, every six months or something. Alright. Legends. Have a good day. Thank you. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Jonathan speaking.\n\nYeah. I'm alright. Thank you. How are you doing? Yeah.\n\nSorry. We've got we've got our own internal teams, and we've got lots of external vendors and and stuff going on. So I don't think that, yeah, having a meeting isn't gonna really be much point because nothing's gonna come out of it, unfortunately. So do feel free to reach out periodically, please, like, every six months or something. Alright.\n\nLegends. Have a good day. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.02340000495314598},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.71999997,"end":5.14,"sentiment":"neutral","sentiment_score":0.012243812205269933},{"text":"Thanks.","start":13.895,"end":14.395,"sentiment":"neutral","sentiment_score":0.2706259787082672},{"text":"Please stay on the line.","start":14.935,"end":16.475,"sentiment":"neutral","sentiment_score":0.13190979957580568},{"text":"Jonathan speaking.","start":25.96,"end":26.699999,"sentiment":"neutral","sentiment_score":0.04898427240550518}],"sentiment":"neutral","sentiment_score":0.049897780865430834,"num_words":25,"start":0.24,"end":26.699999},{"sentences":[{"text":"Yeah.","start":36.04,"end":36.28,"sentiment":"neutral","sentiment_score":0.17133939266204834},{"text":"I'm alright.","start":36.28,"end":36.6,"sentiment":"neutral","sentiment_score":0.23269682377576828},{"text":"Thank you.","start":36.6,"end":37.0,"sentiment":"positive","sentiment_score":0.5177027434110641},{"text":"How are you doing?","start":37.0,"end":37.9,"sentiment":"neutral","sentiment_score":0.33178427070379257},{"text":"Yeah.","start":87.95,"end":88.35,"sentiment":"neutral","sentiment_score":-0.02212739549577236}],"sentiment":"neutral","sentiment_score":0.2977148214355111,"num_words":10,"start":36.04,"end":88.35},{"sentences":[{"text":"Sorry.","start":88.35,"end":88.67,"sentiment":"neutral","sentiment_score":-0.067909836769104},{"text":"We've got we've got our own internal teams, and we've got lots of external vendors and and stuff going on.","start":88.67,"end":94.67,"sentiment":"neutral","sentiment_score":-0.0989438273012638},{"text":"So I don't think that, yeah, having a meeting isn't gonna really be much point because nothing's gonna come out of it, unfortunately.","start":94.67,"end":102.935,"sentiment":"neutral","sentiment_score":-0.22693573877863263},{"text":"So do feel free to reach out periodically, please, like, every six months or something.","start":103.635,"end":107.575,"sentiment":"neutral","sentiment_score":0.0024876116464535394},{"text":"Alright.","start":111.850876,"end":112.350876,"sentiment":"neutral","sentiment_score":0.14661262929439545}],"sentiment":"neutral","sentiment_score":-0.11803969284519553,"num_words":60,"start":88.35,"end":112.350876},{"sentences":[{"text":"Legends.","start":112.41088,"end":112.89088,"sentiment":"neutral","sentiment_score":0.20539170503616333},{"text":"Have a good day.","start":112.89088,"end":113.530876,"sentiment":"positive","sentiment_score":0.3440264016389847},{"text":"Thank you.","start":113.530876,"end":114.19088,"sentiment":"neutral","sentiment_score":0.32834620773792267},{"text":"Bye bye.","start":116.490875,"end":117.310875,"sentiment":"neutral","sentiment_score":0.1484089158475399}],"sentiment":"neutral","sentiment_score":0.28166750652922523,"num_words":9,"start":112.41088,"end":117.310875}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Jonathan speaking.\n\nChannel 0: Yes. Good morning. Tom, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. I'm alright. Thank you. How are you doing?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Tom, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Tom, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft tested partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Tom, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce\n\nChannel 1: Yeah.\n\nChannel 0: our\n\nChannel 1: Sorry.\n\nChannel 0: company.\n\nChannel 1: We've got we've got our own internal teams, and we've got lots of external\n\nChannel 0: Mhmm.\n\nChannel 1: vendors and and stuff going on. So I don't think that, yeah, having a meeting isn't gonna really be much point because nothing's gonna come\n\nChannel 0: Mhmm.\n\nChannel 1: out of it, unfortunately. So do feel\n\nChannel 0: Yep.\n\nChannel 1: free to reach out periodically, please, like, every six months or something.\n\nChannel 0: Every six months. Yeah. Okay. I can call you back again after six months.\n\nChannel 1: Alright. Legends. Have a good day. Thank you.\n\nChannel 0: Thank you, Tom. Okay. Have a good day.\n\nChannel 1: Bye\n\nChannel 0: Take care.\n\nChannel 1: bye.\n\nChannel 0: Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.02340000495314598},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.71999997,"end":5.14,"sentiment":"neutral","sentiment_score":0.012243812205269933}],"sentiment":"neutral","sentiment_score":0.012900058837497936,"channel":1,"num_words":17,"start":0.24,"end":5.14},{"sentences":[{"text":"Ronald.","start":6.7999997,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.05122365057468414}],"sentiment":"neutral","sentiment_score":0.05122365057468414,"channel":0,"num_words":1,"start":6.7999997,"end":7.2999997},{"sentences":[{"text":"Thanks.","start":13.895,"end":14.395,"sentiment":"neutral","sentiment_score":0.2706259787082672},{"text":"Please stay on the line.","start":14.935,"end":16.475,"sentiment":"neutral","sentiment_score":0.13190979957580568},{"text":"Jonathan 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alright.","start":36.28,"end":36.6,"sentiment":"neutral","sentiment_score":0.23269682377576828},{"text":"Thank you.","start":36.6,"end":37.0,"sentiment":"positive","sentiment_score":0.5177027434110641},{"text":"How are you doing?","start":37.0,"end":37.9,"sentiment":"neutral","sentiment_score":0.33178427070379257}],"sentiment":"neutral","sentiment_score":0.33325284553898704,"channel":1,"num_words":9,"start":36.04,"end":37.9},{"sentences":[{"text":"I'm doing wonderful.","start":38.24,"end":39.62,"sentiment":"positive","sentiment_score":0.7007273634274801},{"text":"Thank you for asking.","start":39.68,"end":40.74,"sentiment":"positive","sentiment_score":0.5902423113584518},{"text":"Tom, I hope you still remember the company because the last time that we touched base with you, it was February of this year.","start":41.615,"end":47.875,"sentiment":"neutral","sentiment_score":0.058088899590075016},{"text":"And during that time, I was trying to arrange a meeting with you together with my 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feel","start":103.635,"end":104.355,"sentiment":"neutral","sentiment_score":-0.042818197359641395}],"sentiment":"neutral","sentiment_score":-0.1010165528527328,"channel":1,"num_words":7,"start":101.795,"end":104.355},{"sentences":[{"text":"Yep.","start":104.135,"end":104.635,"sentiment":"neutral","sentiment_score":-0.005759662948548794}],"sentiment":"neutral","sentiment_score":-0.005759662948548794,"channel":0,"num_words":1,"start":104.135,"end":104.635},{"sentences":[{"text":"free to reach out periodically, please, like, every six months or something.","start":104.355,"end":107.575,"sentiment":"neutral","sentiment_score":0.013814063897977272}],"sentiment":"neutral","sentiment_score":0.013814063897977272,"channel":1,"num_words":12,"start":104.355,"end":107.575},{"sentences":[{"text":"Every six months.","start":108.130005,"end":109.01,"sentiment":"neutral","sentiment_score":0.001081179206569989},{"text":"Yeah.","start":109.01,"end":109.17,"sentiment":"neutral","sentiment_score":0.03596491366624832},{"text":"Okay.","start":109.17,"end":109.49,"sentiment":"neutral","sentiment_score":0.051160216331481934},{"text":"I can call you back again after six months.","start":109.49,"end":111.590004,"sentiment":"neutral","sentiment_score":0.036714495056205325}],"sentiment":"neutral","sentiment_score":0.03005708022309201,"channel":0,"num_words":14,"start":108.130005,"end":111.590004},{"sentences":[{"text":"Alright.","start":111.850876,"end":112.350876,"sentiment":"neutral","sentiment_score":0.14661262929439545},{"text":"Legends.","start":112.41088,"end":112.89088,"sentiment":"neutral","sentiment_score":0.20539170503616333},{"text":"Have a good day.","start":112.89088,"end":113.530876,"sentiment":"positive","sentiment_score":0.3440264016389847},{"text":"Thank 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Ronald explains that they have internal and external teams and suggests that an introductory meeting is not necessary, but he will call back periodically. The call ends with the representative agreeing to call Ronald again in six months."},"intents":{"segments":[{"text":"Tom, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":57,"end_word":107,"intents":[{"intent":"Introduce company and services","confidence_score":0.041317493},{"intent":"Arrange meeting with ronald","confidence_score":0.08400472}]},{"text":"free to reach out periodically, please, like, every six months or something. Every six months.","start_word":227,"end_word":241,"intents":[{"intent":"Reach out periodically","confidence_score":0.07716651}]},{"text":"Thank you, Tom. Okay. Have a good day. Bye Take care. bye. Alright.","start_word":261,"end_word":273,"intents":[{"intent":"End conversation","confidence_score":0.31891125}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks. Please stay on the line. Jonathan speaking. Yes. Good morning. Tom, it's Ronald from Cloud Solution IT. How are you doing today? Yeah. I'm alright.","start_word":0,"end_word":43,"sentiment":"neutral","sentiment_score":0.13573861122131348},{"text":"Thank you. How are you doing? I'm doing wonderful. Thank you for asking.","start_word":44,"end_word":56,"sentiment":"positive","sentiment_score":0.5433485507965088},{"text":"Tom, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Tom, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft tested partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Tom, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce Yeah. our Sorry. company. We've got we've got our own internal teams, and we've got lots of external Mhmm. vendors and and stuff going on. So I don't think that, yeah, having a meeting isn't gonna really be much point because nothing's gonna come Mhmm. out of it, unfortunately. So do feel Yep. free to reach out periodically, please, like, every six months or something. Every six months. Yeah. Okay. I can call you back again after six months. Alright. Legends.","start_word":57,"end_word":254,"sentiment":"neutral","sentiment_score":-0.009040694683790209},{"text":"Have a good day.","start_word":255,"end_word":258,"sentiment":"positive","sentiment_score":0.34173473715782166},{"text":"Thank you. Thank you, Tom. Okay. Have a good day. Bye Take care. bye. Alright. Bye bye.","start_word":259,"end_word":275,"sentiment":"neutral","sentiment_score":0.2173987776041031}],"average":{"sentiment":"neutral","sentiment_score":0.06483253402326575}}}}