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I had you booked in this morning to see a bit of a catch up to see how things are going for you. How is everything? Yeah. Okay. So you started working in that now? Okay. Fantastic. Because last time we sort of caught up, you mentioned that you were thinking you had to leave your last role, but you were unsure whether you were gonna go straight into this role or whether you were or what was gonna sorta happen. That's why we were looking to catch up today with you. Okay. Yeah. Okay. Fantastic. Excellent. So from what I'm sort of looking at, the the TTR side of the strategy, we'll put that back for now. We can come back and review that down the track. I think what we sort of do for now is we just see how things are going there with you. You've got some interviews coming up and building that clientele, which is fantastic. How many clients have you managed to build get on your book so far? Oh, fantastic. Lovely. Yeah. Look. It takes definitely takes time, but it is really good. And are you wanting to sort of be putting anything into super contribution wise, or do you think that'll just hold off for the time being whilst you're building your clientele and and still going to those interviews? Yep. Yep. Perfect. So build up the super. Excellent. And, sorry, was that due to you having taking on the clients and building your own business, or is that more because you, you know, you've got these interviews and you might be employed at that time? Is that kind of where you're going with that? Or Yep. Yep. Okay. No. Not a problem at all. Well, what I'll do is I'll just keep monitoring everything as it is here at the moment with your hub twenty four super. I will just get the girls just to keep in touch with you and see how things are going with your interviews. Once you do let let us know once you do get a job or if you build up your clientele. What I'd probably like do is I definitely wanna update the advice for you, but I just wanna make sure that we factor in the changes to your circumstances so we can sort of factor in what contributions look like for you. So I might just get Samantha to touch base if that's okay. Probably once a week, I can get her to send you an email or a text or phone call. What would you prefer she do? An email's fine. Yeah. Beautiful. Just to sort of see how things are going for you, you can let us know once you're able or, you know, if you do get offered a role, which is it sounds like you've got some interviews coming up, which is fantastic. Hope they all go well. And then we can, you know, look at readjusting the advice, factoring contributions. If it is about building up the book, look at what you're bringing in and sort of look at whether we make any additional contributions through your self employed business side of things or whether it's through full time work. I just think now there's a lot of changes happening at the moment, so retaining everything as it is. Your sleeper is still sitting there. It is invested, and it isn't looking too bad. We have seen some ups and downs, but it has not been bad at all. You're still definitely making a bit of money there, which is good. And I'll just keep monitoring things on this end for you. And, yeah, if you let us know over the next couple of weeks, if you end up transitioning back into full time work or whether you get workers' compensation or, you know, if you do that in your business and wanna look at contributions that way, then we can definitely come back, reevaluate, and update the advice and look at moving forward. Does that sound okay with you? Yeah. Beautiful. I don't wanna overload you with too much. So we'll do things in in smaller in smaller increments. But yeah. Oh, and do you have any interviews this week, or how's that side of things? You mentioned you've got a couple coming up. Really? Yeah. Okay. Yeah. Absolutely. Well, I'll keep monitoring things here for you, and I'll just get Samantha to send you an email probably once a week on a Monday just to touch base and see how things are going. And then she can, pop you back in my calendar as soon as we flag, you know, things are changing and you wanna sort of have that conversation, and we'll update the advice. Because I was definitely advised to provide, definitely, things we can do to help, but providing advice now would mean if you get a job and things change again, we have to update it again. So we'll just sort of do all the increment. Yeah. Yeah. And if you need it, you know where I am, you can always talk to me. I will always make time to fit you in and make sure I give you an update as well. Okay? Oh, that's okay. It's an absolute pleasure. And you I'm I'm glad you've got those two clients so far. That is fantastic. Are you enjoying this a lot better than your last role? Is this sort of what you were hoping it was gonna be? Beautiful. Beautiful. Beautiful. And, hopefully, it all goes well with the workers' compensation as well. You get a little bit out of that, just a little bit of backup. Absolutely. And if you do find you need anything, let me know. I'll definitely see what I can do to help. If I can, I'll find out where we can, you know, refer you through to and and how we help you. Okay. Oh, absolutely. Look. My husband does water every week, and I promise if I win, I'll share. I will no problem at all. I'll make sure Samantha pops that email out to you once a week to catch up. Okay, Vivian? My pleasure. Enjoy your day. Thank you so much. See you later. 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It's Dana from Oku Finance. So I had you booked in this morning just to have a bit of a catch up. Oh, hi, Vivian. It's Dana.\n\nHow are you? I'm very well. Thank you. I had you booked in this morning to see a bit of a catch up to see how things are going for you. How is everything?\n\nYeah. Okay. So you started working in that now? Okay. Fantastic.\n\nBecause last time we sort of caught up, you mentioned that you were thinking you had to leave your last role, but you were unsure whether you were gonna go straight into this role or whether you were or what was gonna sorta happen. That's why we were looking to catch up today with you. Okay. Yeah. Okay.\n\nFantastic. Excellent. So from what I'm sort of looking at, the the TTR side of the strategy, we'll put that back for now. We can come back and review that down the track. I think what we sort of do for now is we just see how things are going there with you.\n\nYou've got some interviews coming up and building that clientele, which is fantastic. How many clients have you managed to build get on your book so far? Oh, fantastic. Lovely. Yeah.\n\nLook. It takes definitely takes time, but it is really good. And are you wanting to sort of be putting anything into super contribution wise, or do you think that'll just hold off for the time being whilst you're building your clientele and and still going to those interviews? Yep. Yep.\n\nPerfect. So build up the super. Excellent. And, sorry, was that due to you having taking on the clients and building your own business, or is that more because you, you know, you've got these interviews and you might be employed at that time? Is that kind of where you're going with that?\n\nOr Yep. Yep. Okay. No. Not a problem at all.\n\nWell, what I'll do is I'll just keep monitoring everything as it is here at the moment with your hub twenty four super. I will just get the girls just to keep in touch with you and see how things are going with your interviews. Once you do let let us know once you do get a job or if you build up your clientele. What I'd probably like do is I definitely wanna update the advice for you, but I just wanna make sure that we factor in the changes to your circumstances so we can sort of factor in what contributions look like for you. So I might just get Samantha to touch base if that's okay.\n\nProbably once a week, I can get her to send you an email or a text or phone call. What would you prefer she do? An email's fine. Yeah. Beautiful.\n\nJust to sort of see how things are going for you, you can let us know once you're able or, you know, if you do get offered a role, which is it sounds like you've got some interviews coming up, which is fantastic. Hope they all go well. And then we can, you know, look at readjusting the advice, factoring contributions. If it is about building up the book, look at what you're bringing in and sort of look at whether we make any additional contributions through your self employed business side of things or whether it's through full time work. I just think now there's a lot of changes happening at the moment, so retaining everything as it is.\n\nYour sleeper is still sitting there. It is invested, and it isn't looking too bad. We have seen some ups and downs, but it has not been bad at all. You're still definitely making a bit of money there, which is good. And I'll just keep monitoring things on this end for you.\n\nAnd, yeah, if you let us know over the next couple of weeks, if you end up transitioning back into full time work or whether you get workers' compensation or, you know, if you do that in your business and wanna look at contributions that way, then we can definitely come back, reevaluate, and update the advice and look at moving forward. Does that sound okay with you? Yeah. Beautiful. I don't wanna overload you with too much.\n\nSo we'll do things in in smaller in smaller increments. But yeah. Oh, and do you have any interviews this week, or how's that side of things? You mentioned you've got a couple coming up. Really?\n\nYeah. Okay. Yeah. Absolutely. Well, I'll keep monitoring things here for you, and I'll just get Samantha to send you an email probably once a week on a Monday just to touch base and see how things are going.\n\nAnd then she can, pop you back in my calendar as soon as we flag, you know, things are changing and you wanna sort of have that conversation, and we'll update the advice. Because I was definitely advised to provide, definitely, things we can do to help, but providing advice now would mean if you get a job and things change again, we have to update it again. So we'll just sort of do all the increment. Yeah. Yeah.\n\nAnd if you need it, you know where I am, you can always talk to me. I will always make time to fit you in and make sure I give you an update as well. Okay? Oh, that's okay. It's an absolute pleasure.\n\nAnd you I'm I'm glad you've got those two clients so far. That is fantastic. Are you enjoying this a lot better than your last role? Is this sort of what you were hoping it was gonna be? Beautiful.\n\nBeautiful. Beautiful. And, hopefully, it all goes well with the workers' compensation as well. You get a little bit out of that, just a little bit of backup. Absolutely.\n\nAnd if you do find you need anything, let me know. I'll definitely see what I can do to help. If I can, I'll find out where we can, you know, refer you through to and and how we help you. Okay. Oh, absolutely.\n\nLook. My husband does water every week, and I promise if I win, I'll share. I will no problem at all. I'll make sure Samantha pops that email out to you once a week to catch up. Okay, Vivian?\n\nMy pleasure. Enjoy your day. Thank you so much. See you later. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Vivian.","start":10.96,"end":11.679999,"sentiment":"neutral","sentiment_score":0.0679854080080986},{"text":"It's Dana from Oku Finance.","start":11.679999,"end":13.219999,"sentiment":"neutral","sentiment_score":0.0820894867181778},{"text":"So I had you booked in this morning just to have a bit of a catch up.","start":13.28,"end":16.775,"sentiment":"neutral","sentiment_score":0.022477537886623072},{"text":"Oh, hi, Vivian.","start":16.775,"end":17.655,"sentiment":"neutral","sentiment_score":0.05702277024586996},{"text":"It's Dana.","start":17.655,"end":18.295,"sentiment":"neutral","sentiment_score":0.12495289742946625}],"sentiment":"neutral","sentiment_score":0.0465348448026283,"num_words":29,"start":10.96,"end":18.295},{"sentences":[{"text":"How are you?","start":18.295,"end":19.195,"sentiment":"neutral","sentiment_score":0.14888221522172293},{"text":"I'm very 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now?","start":37.35,"end":39.53,"sentiment":"neutral","sentiment_score":0.032852300841893466},{"text":"Okay.","start":41.285,"end":41.785,"sentiment":"neutral","sentiment_score":0.15406909584999084},{"text":"Fantastic.","start":42.245003,"end":42.745003,"sentiment":"neutral","sentiment_score":0.3098074197769165}],"sentiment":"neutral","sentiment_score":0.07506119984794747,"num_words":11,"start":30.55,"end":42.745003},{"sentences":[{"text":"Because last time we sort of caught up, you mentioned that you were thinking you had to leave your last role, but you were unsure whether you were gonna go straight into this role or whether you were or what was gonna sorta happen.","start":42.805,"end":56.18,"sentiment":"neutral","sentiment_score":-0.06753064971417189},{"text":"That's why we were looking to catch up today with you.","start":56.18,"end":59.16,"sentiment":"neutral","sentiment_score":-0.054887425831773064},{"text":"Okay.","start":64.51501,"end":65.01501,"sentiment":"neutral","sentiment_score":-0.09195446968078612},{"text":"Yeah.","start":70.355,"end":70.855,"sentiment":"neutral","sentiment_score":-0.1173769235610962},{"text":"Okay.","start":92.705,"end":93.205,"sentiment":"neutral","sentiment_score":0.11994394659996031}],"sentiment":"neutral","sentiment_score":-0.06318099514163773,"num_words":58,"start":42.805,"end":93.205},{"sentences":[{"text":"Fantastic.","start":95.105,"end":95.605,"sentiment":"neutral","sentiment_score":0.28662899136543274},{"text":"Excellent.","start":97.345,"end":97.845,"sentiment":"neutral","sentiment_score":0.2881476879119873},{"text":"So from what I'm sort of looking at, the the TTR side of the strategy, we'll put that back for now.","start":98.145004,"end":103.33,"sentiment":"neutral","sentiment_score":0.12463415981758208},{"text":"We can come back and review that down the track.","start":103.33,"end":105.75,"sentiment":"neutral","sentiment_score":0.11116681322455406},{"text":"I think what we sort of do for now is we just see how things are going there with you.","start":105.97,"end":110.31,"sentiment":"neutral","sentiment_score":0.20191107653081417}],"sentiment":"neutral","sentiment_score":0.15739591883600884,"num_words":53,"start":95.105,"end":110.31},{"sentences":[{"text":"You've got some interviews coming up and building that clientele, which is fantastic.","start":110.69,"end":114.71,"sentiment":"positive","sentiment_score":0.492034178513747},{"text":"How many clients have you managed to build get on your book so far?","start":115.01,"end":119.215,"sentiment":"neutral","sentiment_score":0.15279277520520346},{"text":"Oh, fantastic.","start":121.995,"end":122.895,"sentiment":"neutral","sentiment_score":0.3138428181409836},{"text":"Lovely.","start":125.034996,"end":125.534996,"sentiment":"positive","sentiment_score":0.6070054173469543},{"text":"Yeah.","start":126.235,"end":126.735,"sentiment":"positive","sentiment_score":0.3524547219276428}],"sentiment":"neutral","sentiment_score":0.3265383531970362,"num_words":31,"start":110.69,"end":126.735},{"sentences":[{"text":"Look.","start":126.875,"end":127.195,"sentiment":"positive","sentiment_score":0.48789823055267334},{"text":"It takes definitely takes time, but it is really good.","start":127.195,"end":130.175,"sentiment":"positive","sentiment_score":0.5707386463880539},{"text":"And are you wanting to sort of be putting anything into super contribution wise, or do you think that'll just hold off for the time being whilst you're building your clientele and and still going to those interviews?","start":130.70999,"end":141.12999,"sentiment":"neutral","sentiment_score":0.09703487231347122},{"text":"Yep.","start":146.565,"end":147.065,"sentiment":"neutral","sentiment_score":0.043129563331604},{"text":"Yep.","start":150.64499,"end":151.14499,"sentiment":"neutral","sentiment_score":0.05000337213277817}],"sentiment":"neutral","sentiment_score":0.19560279956489218,"num_words":51,"start":126.875,"end":151.14499},{"sentences":[{"text":"Perfect.","start":156.18,"end":156.58,"sentiment":"positive","sentiment_score":0.5603216886520386},{"text":"So build up the super.","start":156.58,"end":157.87999,"sentiment":"positive","sentiment_score":0.40718223452568053},{"text":"Excellent.","start":158.18,"end":158.68,"sentiment":"positive","sentiment_score":0.49228209257125854},{"text":"And, sorry, was that due to you having taking on the clients and building your own business, or is that more because you, you know, you've got these interviews and you might be employed at that time?","start":158.9,"end":171.08499,"sentiment":"neutral","sentiment_score":0.017343789464919955},{"text":"Is that kind of where you're going with that?","start":171.08499,"end":172.845,"sentiment":"neutral","sentiment_score":-0.0017126718949940468}],"sentiment":"neutral","sentiment_score":0.07009096447167532,"num_words":53,"start":156.18,"end":172.845},{"sentences":[{"text":"Or Yep.","start":172.845,"end":174.385,"sentiment":"neutral","sentiment_score":-0.0073082707822322845},{"text":"Yep.","start":179.165,"end":179.665,"sentiment":"neutral","sentiment_score":-0.005526975728571415},{"text":"Okay.","start":184.78,"end":185.28,"sentiment":"neutral","sentiment_score":0.0523449182510376},{"text":"No.","start":185.34,"end":185.58,"sentiment":"neutral","sentiment_score":0.08947443962097168},{"text":"Not a problem at 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can sort of factor in what contributions look like for you.","start":204.925,"end":215.96,"sentiment":"neutral","sentiment_score":0.050294737331569195},{"text":"So I might just get Samantha to touch base if that's okay.","start":216.5,"end":219.4,"sentiment":"neutral","sentiment_score":0.06479616773625214}],"sentiment":"neutral","sentiment_score":0.09670278791557341,"num_words":119,"start":186.78,"end":219.4},{"sentences":[{"text":"Probably once a week, I can get her to send you an email or a text or phone call.","start":219.62,"end":223.835,"sentiment":"neutral","sentiment_score":0.05425860262230823},{"text":"What would you prefer she do?","start":223.835,"end":225.455,"sentiment":"neutral","sentiment_score":0.03252630867063999},{"text":"An email's fine.","start":228.395,"end":229.35501,"sentiment":"neutral","sentiment_score":0.06367966781059901},{"text":"Yeah.","start":229.35501,"end":229.755,"sentiment":"neutral","sentiment_score":0.20808978378772736},{"text":"Beautiful.","start":229.755,"end":230.255,"sentiment":"positive","sentiment_score":0.4200282096862793}],"sentiment":"neutral","sentiment_score":0.06817427662511667,"num_words":30,"start":219.62,"end":230.255},{"sentences":[{"text":"Just to sort of see how things are going for you, you can let us know once you're able or, you know, if you do get offered a role, which is it sounds like you've got some interviews coming up, which is fantastic.","start":230.315,"end":241.24,"sentiment":"neutral","sentiment_score":0.3204805483651716},{"text":"Hope they all go well.","start":242.02,"end":243.32,"sentiment":"positive","sentiment_score":0.6388365030288696},{"text":"And then we can, you know, look at readjusting the advice, factoring contributions.","start":244.26001,"end":248.84001,"sentiment":"neutral","sentiment_score":0.1550531994837981},{"text":"If it is about building up the book, look at what you're bringing in and sort of look at whether we make any additional contributions through your self employed business side of things or whether it's through full time work.","start":249.46,"end":260.815,"sentiment":"neutral","sentiment_score":0.07402601870708167},{"text":"I just think now there's a lot of changes happening at the moment, so retaining everything as it is.","start":261.195,"end":266.095,"sentiment":"neutral","sentiment_score":0.08443443496760569}],"sentiment":"neutral","sentiment_score":0.1962986058400323,"num_words":120,"start":230.315,"end":266.095},{"sentences":[{"text":"Your sleeper is still sitting there.","start":266.45,"end":267.89,"sentiment":"neutral","sentiment_score":0.11958018690347672},{"text":"It is invested, and it isn't looking too bad.","start":267.89,"end":270.37,"sentiment":"neutral","sentiment_score":0.20976702703369987},{"text":"We have seen some ups and downs, but it has not been bad at all.","start":270.37,"end":274.69,"sentiment":"neutral","sentiment_score":0.23165212819973627},{"text":"You're still definitely making a bit of money there, which is good.","start":274.69,"end":277.67,"sentiment":"positive","sentiment_score":0.7774219711621603},{"text":"And I'll just keep monitoring things on this end for you.","start":278.45,"end":281.41,"sentiment":"positive","sentiment_score":0.468404927036979}],"sentiment":"positive","sentiment_score":0.3879563045108093,"num_words":53,"start":266.45,"end":281.41},{"sentences":[{"text":"And, yeah, if you let us know over the next couple of weeks, if you end up transitioning back into full time work or whether you get workers' compensation or, you know, if you do that in your business and wanna look at contributions that way, then we can definitely come back, reevaluate, and update the advice and look at moving forward.","start":281.41,"end":299.27,"sentiment":"neutral","sentiment_score":0.2014329569234002},{"text":"Does that sound okay with you?","start":299.27,"end":301.05,"sentiment":"neutral","sentiment_score":0.15723593657215437},{"text":"Yeah.","start":302.78998,"end":303.11,"sentiment":"positive","sentiment_score":0.4748801290988922},{"text":"Beautiful.","start":303.11,"end":303.59,"sentiment":"positive","sentiment_score":0.6105384230613708},{"text":"I don't wanna overload you with too much.","start":303.59,"end":305.43,"sentiment":"neutral","sentiment_score":0.10639882832765579}],"sentiment":"neutral","sentiment_score":0.19703677086493906,"num_words":78,"start":281.41,"end":305.43},{"sentences":[{"text":"So we'll do things in in smaller in smaller increments.","start":305.43,"end":309.05,"sentiment":"neutral","sentiment_score":0.035046483762562274},{"text":"But 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up.","start":314.79498,"end":317.215,"sentiment":"neutral","sentiment_score":0.008675325123476796},{"text":"Really?","start":321.435,"end":321.935,"sentiment":"neutral","sentiment_score":-0.0366990938782692}],"sentiment":"neutral","sentiment_score":0.028220779918936185,"num_words":36,"start":305.43,"end":321.935},{"sentences":[{"text":"Yeah.","start":328.06,"end":328.56,"sentiment":"neutral","sentiment_score":0.02258327230811119},{"text":"Okay.","start":334.63498,"end":335.13498,"sentiment":"neutral","sentiment_score":0.2041172832250595},{"text":"Yeah.","start":341.51498,"end":341.91498,"sentiment":"neutral","sentiment_score":0.28088879585266113},{"text":"Absolutely.","start":341.91498,"end":342.41498,"sentiment":"positive","sentiment_score":0.3996773362159729},{"text":"Well, I'll keep monitoring things here for you, and I'll just get Samantha to send you an email probably once a week on a Monday just to touch base and see how things are going.","start":342.715,"end":350.63,"sentiment":"neutral","sentiment_score":0.2983924584729331}],"sentiment":"neutral","sentiment_score":0.29105135215780675,"num_words":39,"start":328.06,"end":350.63},{"sentences":[{"text":"And then she can, pop you back in my calendar as soon as we flag, you know, things are changing and you wanna sort of have that conversation, and we'll update the advice.","start":350.87,"end":360.07,"sentiment":"neutral","sentiment_score":0.06764704248670375},{"text":"Because I was definitely advised to provide, definitely, things we can do to help, but providing advice now would mean if you get a job and things change again, we have to update it again.","start":360.07,"end":369.585,"sentiment":"neutral","sentiment_score":0.027406967005559377},{"text":"So we'll just sort of do all the 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okay.","start":383.75,"end":384.71,"sentiment":"positive","sentiment_score":0.4993368089199066},{"text":"It's an absolute pleasure.","start":384.71,"end":386.09,"sentiment":"positive","sentiment_score":0.8350006639957428}],"sentiment":"neutral","sentiment_score":0.1849288957756619,"num_words":43,"start":373.585,"end":386.09},{"sentences":[{"text":"And you I'm I'm glad you've got those two clients so far.","start":386.23,"end":389.51,"sentiment":"positive","sentiment_score":0.6993126173814138},{"text":"That is fantastic.","start":389.51,"end":390.41,"sentiment":"positive","sentiment_score":0.8118682305018107},{"text":"Are you enjoying this a lot better than your last role?","start":390.55002,"end":393.19,"sentiment":"positive","sentiment_score":0.4475579180500724},{"text":"Is this sort of what you were hoping it was gonna be?","start":393.19,"end":395.905,"sentiment":"neutral","sentiment_score":0.031236717555051047},{"text":"Beautiful.","start":400.285,"end":400.785,"sentiment":"positive","sentiment_score":0.5349348783493042}],"sentiment":"positive","sentiment_score":0.4271863766062336,"num_words":39,"start":386.23,"end":400.785},{"sentences":[{"text":"Beautiful.","start":401.645,"end":402.145,"sentiment":"positive","sentiment_score":0.5870674848556519},{"text":"Beautiful.","start":402.76498,"end":403.26498,"sentiment":"positive","sentiment_score":0.5275219082832336},{"text":"And, hopefully, it all goes well with the workers' compensation as well.","start":403.405,"end":407.085,"sentiment":"neutral","sentiment_score":0.24921654413143793},{"text":"You get a little bit out of that, just a little bit of 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Please leave your name and your number, and I'll return your call shortly. Thank you. Speaking. Hi. Good. How are you? Yep. Yeah. Things are okay. Yeah. I'm still sort of building up a clientele with my support services. Yep. I have. Well, alright. Yeah. So I haven't actually left the role. I'm still on zero pay, but I'm waiting for a workers' compensation claim to come through if if it comes through. If not, then I'm gonna resign because it's just very stressful. And I've since then done, you know, some additional training so I can do a different career. And I've got a couple of applications floating around as well that I've got interviews for just for some more regular hours as well. Yep. I've got two. Yeah. Working hours. Well, no. I just thought as of as of the July 1, I've got an opportunity to build up the super again with with label. They can do all of that. Yeah. I'm I'm just yeah. If the business side doesn't build up because it's taking a bit of time, then I might just go to, yeah, full time employment again. Yeah. Yeah. An email is fine. Yeah. Yeah. Yeah. That sounds great. Oh, no. It's fine. It's really weird because I do a lot of AI interviews, Like, that's really new to me, all of that. Yeah. So you get sort of like an AI person asking all the questions, and then it goes forward to the next level. But I think I've got a couple of good opportunities coming up, so I'll keep in touch. Yeah. Wonderful. Yep. Yeah. Yeah. Just hold off. Yep. Yep. All good. Thank you so much, Dana. You know what? It's giving me a bit of extra time to do some things that I wanna do, which is really nice. Yeah. I hope so. Fingers crossed. Well, if you can ever find out the Lotto numbers, I'll share half with you. How's that? Alright. You have a lovely weekend, and thanks for catching up. Thank you. Thank you. Have a good week. Thank you. Bye. 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Please leave your name and your number, and I'll return your call shortly. Thank you. Speaking. Hi.\n\nGood. How are you? Yep. Yeah. Things are okay.\n\nYeah. I'm still sort of building up a clientele with my support services. Yep. I have. Well, alright.\n\nYeah. So I haven't actually left the role. I'm still on zero pay, but I'm waiting for a workers' compensation claim to come through if if it comes through. If not, then I'm gonna resign because it's just very stressful. And I've since then done, you know, some additional training so I can do a different career.\n\nAnd I've got a couple of applications floating around as well that I've got interviews for just for some more regular hours as well. Yep. I've got two. Yeah. Working hours.\n\nWell, no. I just thought as of as of the July 1, I've got an opportunity to build up the super again with with label. They can do all of that. Yeah. I'm I'm just yeah.\n\nIf the business side doesn't build up because it's taking a bit of time, then I might just go to, yeah, full time employment again. Yeah. Yeah. An email is fine. Yeah.\n\nYeah. Yeah. That sounds great. Oh, no. It's fine.\n\nIt's really weird because I do a lot of AI interviews, Like, that's really new to me, all of that. Yeah. So you get sort of like an AI person asking all the questions, and then it goes forward to the next level. But I think I've got a couple of good opportunities coming up, so I'll keep in touch. Yeah.\n\nWonderful. Yep. Yeah. Yeah. Just hold off.\n\nYep. Yep. All good. Thank you so much, Dana. You know what?\n\nIt's giving me a bit of extra time to do some things that I wanna do, which is really nice. Yeah. I hope so. Fingers crossed. Well, if you can ever find out the Lotto numbers, I'll share half with you.\n\nHow's that? Alright. You have a lovely weekend, and thanks for catching up. Thank you. Thank you.\n\nHave a good week. Thank you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"I'm unable to take your call right now.","start":0.08,"end":2.32,"sentiment":"negative","sentiment_score":-0.36468616127967834},{"text":"Please leave your name and your number, and I'll return your call shortly.","start":2.32,"end":7.7,"sentiment":"neutral","sentiment_score":-0.1714057337779265},{"text":"Thank you.","start":7.8399997,"end":8.66,"sentiment":"neutral","sentiment_score":0.12231142818927765},{"text":"Speaking.","start":15.184999,"end":15.684999,"sentiment":"neutral","sentiment_score":0.02270565740764141},{"text":"Hi.","start":17.265,"end":17.765,"sentiment":"neutral","sentiment_score":0.09374230355024338}],"sentiment":"neutral","sentiment_score":-0.19138772048056127,"num_words":25,"start":0.08,"end":17.765},{"sentences":[{"text":"Good.","start":19.185,"end":19.505,"sentiment":"neutral","sentiment_score":0.25957468152046204},{"text":"How are you?","start":19.505,"end":20.325,"sentiment":"neutral","sentiment_score":0.2089854379494985},{"text":"Yep.","start":24.705,"end":25.205,"sentiment":"neutral","sentiment_score":0.20430147647857663},{"text":"Yeah.","start":26.465,"end":26.965,"sentiment":"neutral","sentiment_score":0.07766827940940857},{"text":"Things are okay.","start":28.81,"end":29.85,"sentiment":"neutral","sentiment_score":0.16259471078713736}],"sentiment":"neutral","sentiment_score":0.18403165373537275,"num_words":9,"start":19.185,"end":29.85},{"sentences":[{"text":"Yeah.","start":29.85,"end":30.25,"sentiment":"neutral","sentiment_score":0.09906882047653198},{"text":"I'm still sort of building up a clientele with my support services.","start":30.25,"end":35.15,"sentiment":"neutral","sentiment_score":0.10247630439698696},{"text":"Yep.","start":40.09,"end":40.545,"sentiment":"neutral","sentiment_score":0.03871241211891174},{"text":"I have.","start":40.545,"end":41.445,"sentiment":"neutral","sentiment_score":0.05519871041178703},{"text":"Well, alright.","start":49.184998,"end":50.725,"sentiment":"neutral","sentiment_score":-0.1001572534441948}],"sentiment":"neutral","sentiment_score":0.07097665551635954,"num_words":18,"start":29.85,"end":50.725},{"sentences":[{"text":"Yeah.","start":59.66,"end":60.14,"sentiment":"neutral","sentiment_score":-0.06926915049552917},{"text":"So I haven't actually left the role.","start":60.14,"end":61.9,"sentiment":"neutral","sentiment_score":-0.11114085572106498},{"text":"I'm still on zero pay, but I'm waiting for a workers' compensation claim to come through if if it comes through.","start":61.9,"end":69.36,"sentiment":"neutral","sentiment_score":-0.12233115981022517},{"text":"If not, then I'm gonna resign because it's just very stressful.","start":69.659996,"end":73.385,"sentiment":"neutral","sentiment_score":-0.23003388467160138},{"text":"And I've since then done, you know, some additional training so I can do a different career.","start":73.685005,"end":82.965004,"sentiment":"neutral","sentiment_score":-0.1517885230919894}],"sentiment":"neutral","sentiment_score":-0.1495962652720903,"num_words":57,"start":59.66,"end":82.965004},{"sentences":[{"text":"And I've got a couple of applications floating around as well that I've got interviews for just for some more regular hours as well.","start":82.965004,"end":91.96,"sentiment":"neutral","sentiment_score":-0.0642165911073486},{"text":"Yep.","start":106.134995,"end":106.634995,"sentiment":"neutral","sentiment_score":0.1255684792995453},{"text":"I've got two.","start":119.659996,"end":121.119995,"sentiment":"neutral","sentiment_score":0.07503048951427142},{"text":"Yeah.","start":123.979996,"end":124.479996,"sentiment":"neutral","sentiment_score":0.0649622306227684},{"text":"Working hours.","start":124.54,"end":125.445,"sentiment":"neutral","sentiment_score":0.10193779692053796}],"sentiment":"neutral","sentiment_score":-0.02973227142806976,"num_words":31,"start":82.965004,"end":125.445},{"sentences":[{"text":"Well, no.","start":141.70999,"end":142.83,"sentiment":"neutral","sentiment_score":-0.001165410503745079},{"text":"I just thought as of as of the July 1, I've got an opportunity to build up the super again with with label.","start":142.83,"end":151.765,"sentiment":"neutral","sentiment_score":0.0433175056848837},{"text":"They can do all of that.","start":151.765,"end":153.945,"sentiment":"neutral","sentiment_score":0.16799522936344147},{"text":"Yeah.","start":172.44,"end":172.94,"sentiment":"neutral","sentiment_score":-0.009646199643611908},{"text":"I'm I'm just yeah.","start":173.08,"end":174.76,"sentiment":"neutral","sentiment_score":-0.008048108080402017}],"sentiment":"neutral","sentiment_score":0.054447348721118435,"num_words":36,"start":141.70999,"end":174.76},{"sentences":[{"text":"If the business side doesn't build up because it's taking a bit of time, then I might just go to, yeah, full time employment again.","start":174.76,"end":184.325,"sentiment":"neutral","sentiment_score":-0.006918658427894115},{"text":"Yeah.","start":213.005,"end":213.505,"sentiment":"neutral","sentiment_score":0.020946264266967773},{"text":"Yeah.","start":216.285,"end":216.785,"sentiment":"neutral","sentiment_score":0.0487692728638649},{"text":"An email is fine.","start":227.02,"end":228.32,"sentiment":"neutral","sentiment_score":0.05075910221785307},{"text":"Yeah.","start":229.98,"end":230.48,"sentiment":"neutral","sentiment_score":0.2029564678668976}],"sentiment":"neutral","sentiment_score":0.009460686036618426,"num_words":32,"start":174.76,"end":230.48},{"sentences":[{"text":"Yeah.","start":233.02,"end":233.52,"sentiment":"neutral","sentiment_score":0.26335394382476807},{"text":"Yeah.","start":301.065,"end":301.305,"sentiment":"neutral","sentiment_score":0.3331362009048462},{"text":"That sounds great.","start":301.305,"end":302.445,"sentiment":"positive","sentiment_score":0.643528401851654},{"text":"Oh, no.","start":305.465,"end":305.945,"sentiment":"neutral","sentiment_score":0.0173574136570096},{"text":"It's fine.","start":305.945,"end":306.765,"sentiment":"neutral","sentiment_score":0.04856472089886665}],"sentiment":"neutral","sentiment_score":0.2954355132662588,"num_words":9,"start":233.02,"end":306.765},{"sentences":[{"text":"It's really weird because I do a lot of AI interviews, Like, that's really new to me, all of that.","start":317.2,"end":322.695,"sentiment":"neutral","sentiment_score":-0.06450907550752163},{"text":"Yeah.","start":322.695,"end":323.195,"sentiment":"neutral","sentiment_score":0.03165365755558014},{"text":"So you get sort of like an AI person asking all the questions, and then it goes forward to the next level.","start":324.93503,"end":333.83502,"sentiment":"neutral","sentiment_score":0.054275409657169475},{"text":"But I think I've got a couple of good opportunities coming up, so I'll keep in touch.","start":334.41,"end":340.99002,"sentiment":"neutral","sentiment_score":0.32766221069237766},{"text":"Yeah.","start":351.065,"end":351.465,"sentiment":"neutral","sentiment_score":0.25048506259918213}],"sentiment":"neutral","sentiment_score":0.09436514433167997,"num_words":61,"start":317.2,"end":351.465},{"sentences":[{"text":"Wonderful.","start":351.465,"end":351.965,"sentiment":"neutral","sentiment_score":0.0986715406179428},{"text":"Yep.","start":360.57,"end":361.07,"sentiment":"neutral","sentiment_score":0.02620367519557476},{"text":"Yeah.","start":364.41,"end":364.91,"sentiment":"neutral","sentiment_score":0.005933255888521671},{"text":"Yeah.","start":370.25,"end":370.75,"sentiment":"neutral","sentiment_score":0.006075849756598473},{"text":"Just hold off.","start":370.89,"end":371.77002,"sentiment":"neutral","sentiment_score":0.006720509224881728}],"sentiment":"neutral","sentiment_score":0.0224351213047547,"num_words":7,"start":351.465,"end":371.77002},{"sentences":[{"text":"Yep.","start":371.77002,"end":372.27002,"sentiment":"neutral","sentiment_score":0.03156062588095665},{"text":"Yep.","start":372.57,"end":373.07,"sentiment":"neutral","sentiment_score":0.03741321712732315},{"text":"All good.","start":373.77002,"end":374.59,"sentiment":"neutral","sentiment_score":0.06519928947091103},{"text":"Thank you so much, Dana.","start":381.685,"end":383.38498,"sentiment":"positive","sentiment_score":0.5207968831062317},{"text":"You know what?","start":394.36,"end":395.18,"sentiment":"neutral","sentiment_score":0.011696109858651957}],"sentiment":"neutral","sentiment_score":0.23653709725476801,"num_words":12,"start":371.77002,"end":395.18},{"sentences":[{"text":"It's giving me a bit of extra time to do some things that I wanna do, which is really nice.","start":395.24,"end":401.02,"sentiment":"neutral","sentiment_score":0.2212251781485975},{"text":"Yeah.","start":409.975,"end":410.475,"sentiment":"neutral","sentiment_score":0.09243958443403244},{"text":"I hope so.","start":410.535,"end":411.255,"sentiment":"neutral","sentiment_score":0.11625329405069351},{"text":"Fingers crossed.","start":411.255,"end":412.07498,"sentiment":"neutral","sentiment_score":0.15451526641845703},{"text":"Well, if you can ever find out the Lotto numbers, I'll share half with you.","start":422.39,"end":427.35,"sentiment":"neutral","sentiment_score":0.058059562494357425}],"sentiment":"neutral","sentiment_score":0.14745431706854484,"num_words":41,"start":395.24,"end":427.35},{"sentences":[{"text":"How's that?","start":427.35,"end":428.17,"sentiment":"neutral","sentiment_score":0.07463113032281399},{"text":"Alright.","start":435.265,"end":435.58502,"sentiment":"neutral","sentiment_score":0.25583910942077637},{"text":"You have a lovely weekend, and thanks for catching up.","start":435.58502,"end":438.48502,"sentiment":"positive","sentiment_score":0.5099207729101181},{"text":"Thank you.","start":443.9969,"end":444.7169,"sentiment":"neutral","sentiment_score":0.29489225149154663},{"text":"Thank you.","start":444.7169,"end":445.35687,"sentiment":"positive","sentiment_score":0.39849160611629486}],"sentiment":"positive","sentiment_score":0.405357459669604,"num_words":17,"start":427.35,"end":445.35687},{"sentences":[{"text":"Have a good week.","start":445.35687,"end":446.4169,"sentiment":"positive","sentiment_score":0.48647210001945496},{"text":"Thank you.","start":447.51688,"end":448.33688,"sentiment":"positive","sentiment_score":0.7132260799407959},{"text":"Bye.","start":448.8769,"end":449.3769,"sentiment":"neutral","sentiment_score":0.26974231004714966},{"text":"Bye.","start":449.83688,"end":450.33688,"sentiment":"neutral","sentiment_score":-0.09255999326705933}],"sentiment":"positive","sentiment_score":0.44369035959243774,"num_words":8,"start":445.35687,"end":450.33688}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'm unable to take your call right now. Please leave your name and your number, and I'll return your call shortly. Thank you.\n\nChannel 0: Hi, Vivian. It's Dana from Oku Finance. So I had you booked in this morning just to have\n\nChannel 1: Speaking.\n\nChannel 0: a bit of a catch up. Oh, hi, Vivian.\n\nChannel 1: Hi.\n\nChannel 0: It's Dana. How are you?\n\nChannel 1: Good. How are you?\n\nChannel 0: I'm very well. Thank you. I had you booked in this morning to see a bit of a catch up to see how things\n\nChannel 1: Yep.\n\nChannel 0: are going for you. How is\n\nChannel 1: Yeah.\n\nChannel 0: everything?\n\nChannel 1: Things are okay. Yeah. I'm\n\nChannel 0: Yeah.\n\nChannel 1: still sort of building up a clientele with my support services.\n\nChannel 0: Okay. So you started working in that now?\n\nChannel 1: Yep. I have.\n\nChannel 0: Okay. Fantastic. Because last time we sort of caught up, you mentioned that you were thinking you had to leave your last role,\n\nChannel 1: Well,\n\nChannel 0: but you were\n\nChannel 1: alright.\n\nChannel 0: unsure whether you were gonna go straight into this role or whether you were or what was gonna sorta happen. That's why we were looking to catch up today with you.\n\nChannel 1: Yeah. So I haven't actually left the role. I'm still on zero pay, but I'm waiting for\n\nChannel 0: Okay.\n\nChannel 1: a workers' compensation claim to come through if if it comes through. If not, then I'm\n\nChannel 0: Yeah.\n\nChannel 1: gonna resign because it's just very stressful. And I've since then done, you know, some additional training so I can do a different career. And I've got a couple of applications floating around as well that I've got interviews for just for some more regular hours as well.\n\nChannel 0: Okay. Fantastic. Excellent. So from what I'm sort of looking at, the the TTR side of the strategy, we'll put that back for now. We can come back and review that down the track.\n\nI think\n\nChannel 1: Yep.\n\nChannel 0: what we sort of do for now is we just see how things are going there with you. You've got some interviews coming up and building that clientele, which is fantastic. How many clients have you managed to build get on your book so far?\n\nChannel 1: I've got two.\n\nChannel 0: Oh, fantastic.\n\nChannel 1: Yeah. Working hours.\n\nChannel 0: Lovely. Yeah. Look. It takes definitely takes time, but it is really good. And are you wanting to sort of be putting anything into super contribution wise, or do you think that'll just hold off for the time being whilst you're building your clientele and and still going to those interviews?\n\nChannel 1: Well, no. I just thought as of as of the July 1, I've\n\nChannel 0: Yep.\n\nChannel 1: got an opportunity to build up the super again\n\nChannel 0: Yep.\n\nChannel 1: with with label. They can do all of that.\n\nChannel 0: Perfect. So build up the super. Excellent. And, sorry, was that due to you having taking on the clients and building your own business, or is that more because you, you know, you've got these interviews and you might be employed at that time? Is that kind of where you're going\n\nChannel 1: Yeah.\n\nChannel 0: with that? Or\n\nChannel 1: I'm I'm just\n\nChannel 0: Yep.\n\nChannel 1: yeah. If the business side doesn't build up because it's taking a bit of time,\n\nChannel 0: Yep.\n\nChannel 1: then I might just go to, yeah, full time employment again.\n\nChannel 0: Okay. No. Not a problem at all. Well, what I'll do is I'll just keep monitoring everything as it is here at the moment with your hub twenty four super. I will just get the girls just to keep in touch with you and see how things are going with your interviews.\n\nOnce you do let let us know once you do get a job or if you build up your clientele. What I'd probably like do is I definitely wanna update the advice for you, but I just wanna make sure that we factor in the changes to your circumstances so we can sort\n\nChannel 1: Yeah.\n\nChannel 0: of factor in what contributions look like for you.\n\nChannel 1: Yeah.\n\nChannel 0: So I might just get Samantha to touch base if that's okay. Probably once a week, I can get her to send you an email or a text or phone call. What would you prefer she do?\n\nChannel 1: An email is fine.\n\nChannel 0: An email's fine. Yeah. Beautiful.\n\nChannel 1: Yeah.\n\nChannel 0: Just to sort of see how things are going for you,\n\nChannel 1: Yeah.\n\nChannel 0: you can let us know once you're able or, you know, if you do get offered a role, which is it sounds like you've got some interviews coming up, which is fantastic. Hope they all go well. And then we can, you know, look at readjusting the advice, factoring contributions. If it is about building up the book, look at what you're bringing in and sort of look at whether we make any additional contributions through your self employed business side of things or whether it's through full time work. I just think now there's a lot of changes happening at the moment, so retaining everything as it is.\n\nYour sleeper is still sitting there. It is invested, and it isn't looking too bad. We have seen some ups and downs, but it has not been bad at all. You're still definitely making a bit of money there, which is good. And I'll just keep monitoring things on this end for you.\n\nAnd, yeah, if you let us know over the next couple of weeks, if you end up transitioning back into full time work or whether you get workers' compensation or, you know, if you do that in your business and wanna look at contributions that way, then we can definitely come back, reevaluate, and update the advice and look at moving forward. Does that sound okay with you?\n\nChannel 1: Yeah. That sounds great.\n\nChannel 0: Yeah. Beautiful. I don't wanna overload you with too much. So\n\nChannel 1: Oh,\n\nChannel 0: we'll\n\nChannel 1: no.\n\nChannel 0: do things\n\nChannel 1: It's\n\nChannel 0: in\n\nChannel 1: fine.\n\nChannel 0: in smaller in smaller increments. But yeah. Oh, and do you have any interviews this week, or how's that side of things? You mentioned you've got a couple coming up.\n\nChannel 1: It's really weird because I do a lot of AI interviews, Like, that's really new\n\nChannel 0: Really?\n\nChannel 1: to me, all of that. Yeah. So you get sort of like an AI\n\nChannel 0: Yeah.\n\nChannel 1: person asking all the questions, and then it goes forward to the next level. But\n\nChannel 0: Okay.\n\nChannel 1: I think I've got a couple of good opportunities coming up, so I'll keep in touch.\n\nChannel 0: Yeah. Absolutely. Well, I'll keep monitoring things here for you, and I'll just get Samantha to send you an email probably once a week on a Monday just to touch base and see how things are going. And\n\nChannel 1: Yeah.\n\nChannel 0: then she\n\nChannel 1: Wonderful.\n\nChannel 0: can, pop you back in my calendar as soon as we flag, you know, things are changing and you wanna sort of have that conversation, and we'll update the advice. Because\n\nChannel 1: Yep.\n\nChannel 0: I was definitely advised to provide, definitely, things we can do to help, but\n\nChannel 1: Yeah.\n\nChannel 0: providing advice now would mean if you get a job and things change again, we have to update it again. So we'll just sort\n\nChannel 1: Yeah.\n\nChannel 0: of do\n\nChannel 1: Just\n\nChannel 0: all\n\nChannel 1: hold\n\nChannel 0: the increment.\n\nChannel 1: off. Yep. Yep.\n\nChannel 0: Yeah. Yeah. And if\n\nChannel 1: All\n\nChannel 0: you\n\nChannel 1: good.\n\nChannel 0: need it, you know where I am, you can always talk to me. I will always make time to fit you in and make sure I give you an update as well. Okay?\n\nChannel 1: Thank you so much, Dana.\n\nChannel 0: Oh, that's okay. It's an absolute pleasure. And you I'm I'm glad you've got those two clients so far. That is fantastic. Are you enjoying this a lot better than your last role?\n\nIs this sort of what you were\n\nChannel 1: You know\n\nChannel 0: hoping\n\nChannel 1: what?\n\nChannel 0: it was gonna\n\nChannel 1: It's\n\nChannel 0: be?\n\nChannel 1: giving me a bit of extra time to do some things that I wanna do, which is really\n\nChannel 0: Beautiful.\n\nChannel 1: nice.\n\nChannel 0: Beautiful. Beautiful. And, hopefully, it all goes well with the workers' compensation as well. You get a little bit out of that, just a little bit of backup.\n\nChannel 1: Yeah. I hope so. Fingers crossed.\n\nChannel 0: Absolutely. And if you do find you need anything, let me know. I'll definitely see what I can do to help. If I can, I'll find out where we can, you know, refer you through\n\nChannel 1: Well,\n\nChannel 0: to and and how we help you.\n\nChannel 1: if you can ever find out the Lotto numbers, I'll share half with you.\n\nChannel 0: Okay.\n\nChannel 1: How's\n\nChannel 0: Oh,\n\nChannel 1: that?\n\nChannel 0: absolutely. Look. My husband does water every week, and I promise if I win, I'll share.\n\nChannel 1: Alright. You have a lovely weekend, and thanks\n\nChannel 0: I\n\nChannel 1: for catching\n\nChannel 0: will\n\nChannel 1: up.\n\nChannel 0: no problem at all. I'll make sure Samantha pops that email out to you once a week to catch up. Okay, Vivian?\n\nChannel 1: Thank you. Thank you.\n\nChannel 0: My\n\nChannel 1: Have\n\nChannel 0: pleasure.\n\nChannel 1: a good week.\n\nChannel 0: Enjoy your day. Thank you so\n\nChannel 1: Thank\n\nChannel 0: much.\n\nChannel 1: you.\n\nChannel 0: See you later.\n\nChannel 1: Bye.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"I'm unable to take your call right now.","start":0.08,"end":2.32,"sentiment":"negative","sentiment_score":-0.36468616127967834},{"text":"Please leave your name and your number, and I'll return your call shortly.","start":2.32,"end":7.7,"sentiment":"neutral","sentiment_score":-0.1714057337779265},{"text":"Thank you.","start":7.8399997,"end":8.66,"sentiment":"neutral","sentiment_score":0.12231142818927765}],"sentiment":"neutral","sentiment_score":-0.21309308578138766,"channel":1,"num_words":23,"start":0.08,"end":8.66},{"sentences":[{"text":"Hi, Vivian.","start":10.96,"end":11.679999,"sentiment":"neutral","sentiment_score":0.0679854080080986},{"text":"It's Dana from Oku Finance.","start":11.679999,"end":13.219999,"sentiment":"neutral","sentiment_score":0.0820894867181778},{"text":"So I had you booked in this morning just to have","start":13.28,"end":15.28,"sentiment":"neutral","sentiment_score":0.035816430537538094}],"sentiment":"neutral","sentiment_score":0.05224438808444473,"channel":0,"num_words":18,"start":10.96,"end":15.28},{"sentences":[{"text":"Speaking.","start":15.184999,"end":15.684999,"sentiment":"neutral","sentiment_score":0.02270565740764141}],"sentiment":"neutral","sentiment_score":0.02270565740764141,"channel":1,"num_words":1,"start":15.184999,"end":15.684999},{"sentences":[{"text":"a bit of a catch up.","start":15.28,"end":16.775,"sentiment":"neutral","sentiment_score":-0.0019770986400544643},{"text":"Oh, hi, Vivian.","start":16.775,"end":17.655,"sentiment":"neutral","sentiment_score":0.05702277024586996}],"sentiment":"neutral","sentiment_score":0.017689524321920343,"channel":0,"num_words":9,"start":15.28,"end":17.655},{"sentences":[{"text":"Hi.","start":17.265,"end":17.765,"sentiment":"neutral","sentiment_score":0.09374230355024338}],"sentiment":"neutral","sentiment_score":0.09374230355024338,"channel":1,"num_words":1,"start":17.265,"end":17.765},{"sentences":[{"text":"It's Dana.","start":17.655,"end":18.295,"sentiment":"neutral","sentiment_score":0.12495289742946625},{"text":"How are you?","start":18.295,"end":19.195,"sentiment":"neutral","sentiment_score":0.14888221522172293}],"sentiment":"neutral","sentiment_score":0.13931048810482025,"channel":0,"num_words":5,"start":17.655,"end":19.195},{"sentences":[{"text":"Good.","start":19.185,"end":19.505,"sentiment":"neutral","sentiment_score":0.25957468152046204},{"text":"How are you?","start":19.505,"end":20.325,"sentiment":"neutral","sentiment_score":0.2089854379494985}],"sentiment":"neutral","sentiment_score":0.22163274884223938,"channel":1,"num_words":4,"start":19.185,"end":20.325},{"sentences":[{"text":"I'm very well.","start":20.455,"end":21.415,"sentiment":"positive","sentiment_score":0.46643416086832684},{"text":"Thank you.","start":21.415,"end":21.815,"sentiment":"positive","sentiment_score":0.5336346626281738},{"text":"I had you booked in this morning to see a bit of a catch up to see how things","start":21.815,"end":24.775002,"sentiment":"neutral","sentiment_score":0.17539834113497482}],"sentiment":"neutral","sentiment_score":0.24163084539274374,"channel":0,"num_words":24,"start":20.455,"end":24.775002},{"sentences":[{"text":"Yep.","start":24.705,"end":25.205,"sentiment":"neutral","sentiment_score":0.20430147647857663}],"sentiment":"neutral","sentiment_score":0.20430147647857663,"channel":1,"num_words":1,"start":24.705,"end":25.205},{"sentences":[{"text":"are going for you.","start":24.775002,"end":25.975,"sentiment":"neutral","sentiment_score":0.2088141292333603},{"text":"How 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okay.","start":28.81,"end":29.85,"sentiment":"neutral","sentiment_score":0.16259471078713736},{"text":"Yeah.","start":29.85,"end":30.25,"sentiment":"neutral","sentiment_score":0.09906882047653198},{"text":"I'm","start":30.25,"end":30.73,"sentiment":"neutral","sentiment_score":0.10015642642974854}],"sentiment":"neutral","sentiment_score":0.13740187585353852,"channel":1,"num_words":5,"start":28.81,"end":30.73},{"sentences":[{"text":"Yeah.","start":30.55,"end":31.05,"sentiment":"neutral","sentiment_score":0.09023979306221008}],"sentiment":"neutral","sentiment_score":0.09023979306221008,"channel":0,"num_words":1,"start":30.55,"end":31.05},{"sentences":[{"text":"still sort of building up a clientele with my support 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from Oku Finance called Vivian to catch up on her work history and discuss potential shifts. The representative will update Vivian's work history and schedule a follow-up call with a new representative. The customer is considering putting anything into super contribution but is hesitant due to the time it takes to build up their business. The agent suggests updating the advice and keeping in touch with them to see how things are going. The speaker mentions upcoming interview opportunities and offers assistance with workers' compensation. The conversation ends with pleasantries exchanged between the speakers."},"intents":{"segments":[{"text":"I had you booked in this morning to see a bit of a catch up to see how things Yep. are going for you. How is Yeah. everything?","start_word":66,"end_word":93,"intents":[{"intent":"Check client status","confidence_score":0.14569348}]},{"text":"And are you wanting to sort of be putting anything into super contribution wise, or do you think that'll just hold off for the time being whilst you're building your clientele and and still going to those interviews? Well, no.","start_word":367,"end_word":406,"intents":[{"intent":"Discuss interview plans","confidence_score":0.000030882606}]},{"text":"What I'd probably like do is I definitely wanna update the advice for you, but I just wanna make sure that we factor in the changes to your circumstances so we can sort Yeah.","start_word":596,"end_word":629,"intents":[{"intent":"Update advice","confidence_score":0.43337464}]},{"text":"So I might just get Samantha to touch base if that's okay. Probably once a week, I can get her to send you an email or a text or phone call. What would you prefer she do?","start_word":640,"end_word":676,"intents":[{"intent":"Schedule meeting","confidence_score":0.02040002}]},{"text":"you can let us know once you're able or, you know, if you do get offered a role, which is it sounds like you've got some interviews coming up, which is fantastic.","start_word":699,"end_word":730,"intents":[{"intent":"Offer role","confidence_score":0.047461916},{"intent":"Provide feedback","confidence_score":0.022249939}]},{"text":"And then we can, you know, look at readjusting the advice, factoring contributions.","start_word":736,"end_word":748,"intents":[{"intent":"Readjusting advice and factoring contributions","confidence_score":0.0018537594}]},{"text":"And I'll just keep monitoring things on this end for you. And, yeah, if you let us know over the next couple of weeks, if you end up transitioning back into full time work or whether you get workers' compensation or, you know, if you do that in your business and wanna look at contributions that way, then we can definitely come back, reevaluate, and update the advice and look at moving forward. Does that sound okay with you?","start_word":850,"end_word":928,"intents":[{"intent":"Monitoring and evaluating contributions","confidence_score":0.015285081}]},{"text":"Well, I'll keep monitoring things here for you, and I'll just get Samantha to send you an email probably once a week on a Monday just to touch base and see how things are going. And Yeah.","start_word":1047,"end_word":1083,"intents":[{"intent":"Providing feedback on progress","confidence_score":0.008249804}]},{"text":"can, pop you back in my calendar as soon as we flag, you know, things are changing and you wanna sort of have that conversation, and we'll update the advice.","start_word":1088,"end_word":1117,"intents":[{"intent":"Update advice","confidence_score":0.6885887}]},{"text":"I was definitely advised to provide, definitely, things we can do to help, but Yeah. providing advice now would mean if you get a job and things change again, we have to update it again. So we'll just sort Yeah.","start_word":1119,"end_word":1158,"intents":[{"intent":"Provide advice","confidence_score":0.14752793}]},{"text":"of do Just all hold the increment. off. Yep.","start_word":1159,"end_word":1167,"intents":[{"intent":"Hold increment","confidence_score":0.22607845}]},{"text":"I will always make time to fit you in and make sure I give you an update as well. Okay?","start_word":1189,"end_word":1208,"intents":[{"intent":"Fit in","confidence_score":0.008803561}]},{"text":"if you can ever find out the Lotto numbers, I'll share half with you. Okay.","start_word":1360,"end_word":1374,"intents":[{"intent":"Get help with llotto numbers","confidence_score":6.8328507e-7}]},{"text":"You have a lovely weekend, and thanks I for catching will up. no problem at all. I'll make sure Samantha pops that email out to you once a week to catch up. Okay, Vivian?","start_word":1395,"end_word":1428,"intents":[{"intent":"Catch up","confidence_score":0.06562158},{"intent":"Catch up","confidence_score":0.28849983}]},{"text":"I'll make sure Samantha pops that email out to you once a week to catch up. Okay, Vivian?","start_word":1411,"end_word":1428,"intents":[{"intent":"Reach out email for assistance","confidence_score":0.000046684567}]}]},"sentiments":{"segments":[{"text":"I'm unable to take your call right now.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.35242709517478943},{"text":"Please leave your name and your number, and I'll return your call shortly. Thank you. Hi, Vivian. It's Dana from Oku Finance. So I had you booked in this morning just to have Speaking. a bit of a catch up. Oh, hi, Vivian. Hi. It's Dana. How are you? Good. How are you?","start_word":8,"end_word":60,"sentiment":"neutral","sentiment_score":0.029277220368385315},{"text":"I'm very well. Thank you.","start_word":61,"end_word":65,"sentiment":"positive","sentiment_score":0.4819512963294983},{"text":"I had you booked in this morning to see a bit of a catch up to see how things Yep. are going for you. How is Yeah. everything? Things are okay. Yeah. I'm Yeah. still sort of building up a clientele with my support services. Okay. So you started working in that now? Yep. I have. Okay. Fantastic. Because last time we sort of caught up, you mentioned that you were thinking you had to leave your last role, Well, but you were alright. unsure whether you were gonna go straight into this role or whether you were or what was gonna sorta happen. That's why we were looking to catch up today with you. Yeah. So I haven't actually left the role. I'm still on zero pay, but I'm waiting for Okay. a workers' compensation claim to come through if if it comes through. If not, then I'm Yeah. gonna resign because it's just very stressful. And I've since then done, you know, some additional training so I can do a different career. And I've got a couple of applications floating around as well that I've got interviews for just for some more regular hours as well. Okay. Fantastic. Excellent. So from what I'm sort of looking at, the the TTR side of the strategy, we'll put that back for now. We can come back and review that down the track. I think Yep. what we sort of do for now is we just see how things are going there with you.","start_word":66,"end_word":318,"sentiment":"neutral","sentiment_score":0.0008418469224125147},{"text":"You've got some interviews coming up and building that clientele, which is fantastic.","start_word":319,"end_word":331,"sentiment":"positive","sentiment_score":0.4788083136081696},{"text":"How many clients have you managed to build get on your book so far? I've got two. Oh, fantastic. Yeah. Working hours.","start_word":332,"end_word":353,"sentiment":"neutral","sentiment_score":0.1519469666210088},{"text":"Lovely. Yeah. Look. It takes definitely takes time, but it is really good.","start_word":354,"end_word":366,"sentiment":"positive","sentiment_score":0.5442829728126526},{"text":"And are you wanting to sort of be putting anything into super contribution wise, or do you think that'll just hold off for the time being whilst you're building your clientele and and still going to those interviews? Well, no. I just thought as of as of the July 1, I've Yep. got an opportunity to build up the super again Yep. with with label. They can do all of that.","start_word":367,"end_word":437,"sentiment":"neutral","sentiment_score":0.07800833135843277},{"text":"Perfect. So build up the super. Excellent.","start_word":438,"end_word":444,"sentiment":"positive","sentiment_score":0.4657827317714691},{"text":"And, sorry, was that due to you having taking on the clients and building your own business, or is that more because you, you know, you've got these interviews and you might be employed at that time? Is that kind of where you're going Yeah. with that? Or I'm I'm just Yep. yeah. If the business side doesn't build up because it's taking a bit of time, Yep. then I might just go to, yeah, full time employment again. Okay. No. Not a problem at all. Well, what I'll do is I'll just keep monitoring everything as it is here at the moment with your hub twenty four super. I will just get the girls just to keep in touch with you and see how things are going with your interviews. Once you do let let us know once you do get a job or if you build up your clientele. What I'd probably like do is I definitely wanna update the advice for you, but I just wanna make sure that we factor in the changes to your circumstances so we can sort Yeah. of factor in what contributions look like for you. Yeah. So I might just get Samantha to touch base if that's okay. Probably once a week, I can get her to send you an email or a text or phone call. What would you prefer she do? An email is fine. An email's fine. Yeah.","start_word":445,"end_word":684,"sentiment":"neutral","sentiment_score":0.058693379163742065},{"text":"Beautiful.","start_word":685,"end_word":685,"sentiment":"positive","sentiment_score":0.4200282096862793},{"text":"Yeah. Just to sort of see how things are going for you, Yeah.","start_word":686,"end_word":698,"sentiment":"neutral","sentiment_score":0.2052803337574005},{"text":"you can let us know once you're able or, you know, if you do get offered a role, which is it sounds like you've got some interviews coming up, which is fantastic. Hope they all go well.","start_word":699,"end_word":735,"sentiment":"positive","sentiment_score":0.3946131483928577},{"text":"And then we can, you know, look at readjusting the advice, factoring contributions. If it is about building up the book, look at what you're bringing in and sort of look at whether we make any additional contributions through your self employed business side of things or whether it's through full time work. I just think now there's a lot of changes happening at the moment, so retaining everything as it is. Your sleeper is still sitting there. It is invested, and it isn't looking too bad. We have seen some ups and downs, but it has not been bad at all.","start_word":736,"end_word":837,"sentiment":"neutral","sentiment_score":0.12469638884067535},{"text":"You're still definitely making a bit of money there, which is good. And I'll just keep monitoring things on this end for you.","start_word":838,"end_word":860,"sentiment":"positive","sentiment_score":0.6327552795410156},{"text":"And, yeah, if you let us know over the next couple of weeks, if you end up transitioning back into full time work or whether you get workers' compensation or, you know, if you do that in your business and wanna look at contributions that way, then we can definitely come back, reevaluate, and update the advice and look at moving forward. Does that sound okay with you? Yeah.","start_word":861,"end_word":929,"sentiment":"neutral","sentiment_score":0.2031441181898117},{"text":"That sounds great. Yeah. Beautiful.","start_word":930,"end_word":934,"sentiment":"positive","sentiment_score":0.5941058397293091},{"text":"I don't wanna overload you with too much. So Oh, we'll no. do things It's in fine. in smaller in smaller increments. But yeah. Oh, and do you have any interviews this week, or how's that side of things? You mentioned you've got a couple coming up. It's really weird because I do a lot of AI interviews, Like, that's really new Really? to me, all of that. Yeah. So you get sort of like an AI Yeah. person asking all the questions, and then it goes forward to the next level. But Okay.","start_word":935,"end_word":1028,"sentiment":"neutral","sentiment_score":0.02364395558834076},{"text":"I think I've got a couple of good opportunities coming up, so I'll keep in touch.","start_word":1029,"end_word":1044,"sentiment":"positive","sentiment_score":0.3365750014781952},{"text":"Yeah.","start_word":1045,"end_word":1045,"sentiment":"neutral","sentiment_score":0.28088879585266113},{"text":"Absolutely.","start_word":1046,"end_word":1046,"sentiment":"positive","sentiment_score":0.3996773362159729},{"text":"Well, I'll keep monitoring things here for you, and I'll just get Samantha to send you an email probably once a week on a Monday just to touch base and see how things are going. And Yeah.","start_word":1047,"end_word":1083,"sentiment":"neutral","sentiment_score":0.2952052056789398},{"text":"then she Wonderful.","start_word":1084,"end_word":1086,"sentiment":"positive","sentiment_score":0.4883668124675751},{"text":"can, pop you back in my calendar as soon as we flag, you know, things are changing and you wanna sort of have that conversation, and we'll update the advice. Because Yep. I was definitely advised to provide, definitely, things we can do to help, but Yeah. providing advice now would mean if you get a job and things change again, we have to update it again. So we'll just sort Yeah. of do Just all hold the increment. off. Yep. Yep. Yeah. Yeah. And if All you good. need it, you know where I am, you can always talk to me. I will always make time to fit you in and make sure I give you an update as well. Okay?","start_word":1087,"end_word":1208,"sentiment":"neutral","sentiment_score":0.0458185151219368},{"text":"Thank you so much, Dana. Oh, that's okay. It's an absolute pleasure. And you I'm I'm glad you've got those two clients so far. That is fantastic. Are you enjoying this a lot better than your last role?","start_word":1209,"end_word":1246,"sentiment":"positive","sentiment_score":0.6189103126525879},{"text":"Is this sort of what you were You know hoping what? it was gonna It's be? giving me a bit of extra time to do some things that I wanna do, which is really Beautiful.","start_word":1247,"end_word":1281,"sentiment":"neutral","sentiment_score":0.13504698872566223},{"text":"nice. Beautiful. Beautiful.","start_word":1282,"end_word":1284,"sentiment":"positive","sentiment_score":0.5484982132911682},{"text":"And, hopefully, it all goes well with the workers' compensation as well. You get a little bit out of that, just a little bit of backup. Yeah. I hope so. Fingers crossed. Absolutely. And if you do find you need anything, let me know. I'll definitely see what I can do to help. If I can, I'll find out where we can, you know, refer you through Well, to and and how we help you. if you can ever find out the Lotto numbers, I'll share half with you. Okay. How's Oh, that? absolutely. Look. My husband does water every week, and I promise if I win, I'll share. Alright.","start_word":1285,"end_word":1394,"sentiment":"neutral","sentiment_score":0.12001776695251463},{"text":"You have a lovely weekend, and thanks I for catching will up.","start_word":1395,"end_word":1406,"sentiment":"positive","sentiment_score":0.5019640326499939},{"text":"no problem at all. I'll make sure Samantha pops that email out to you once a week to catch up. Okay, Vivian? Thank you.","start_word":1407,"end_word":1430,"sentiment":"neutral","sentiment_score":0.1560227870941162},{"text":"Thank you. My Have pleasure. a good week. Enjoy your day. Thank you so Thank much. you. See you later.","start_word":1431,"end_word":1450,"sentiment":"positive","sentiment_score":0.5586569279432296},{"text":"Bye. Bye. Bye.","start_word":1451,"end_word":1453,"sentiment":"neutral","sentiment_score":0.18685303628444672}],"average":{"sentiment":"neutral","sentiment_score":0.13579096622881892}}}}