{"metadata":{"transaction_key":"deprecated","request_id":"019f1b96-a452-7871-8e74-e42704822dfa","sha256":"52b61ea143195b2a40ffb2378628714582ad0ffc1aee0ee12dd0400f3dc7b8ef","created":"2026-07-01T02:51:26.398Z","duration":49.10394,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":75,"output_tokens":32},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":77,"output_tokens":77},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":77,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"James Hochstaple. Yes. 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you for calling TriStar Group. Please listen to the following menu options. Please press 1 for reception or say reception. Otherwise, please say the name of the person you're trying to reach. I think you said James Huxtable.\n\nIs that correct? 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Please listen to the following menu options. Please press 1 for reception or say reception. Otherwise, please say the name of the person you're trying to reach.\n\nChannel 0: James Hochstaple.\n\nChannel 1: I think you said James Huxtable. 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They requested to be transferred to James Huxtable and was transferred to the intended recipient."},"intents":{"segments":[{"text":"or Transferring your call to James Huxtable.","start_word":48,"end_word":54,"intents":[{"intent":"Transfer call","confidence_score":0.21530382}]}]},"sentiments":{"segments":[{"text":"Thank you for calling TriStar Group.","start_word":0,"end_word":5,"sentiment":"positive","sentiment_score":0.6984473466873169},{"text":"Please listen to the following menu options. Please press 1 for reception or say reception. Otherwise, please say the name of the person you're trying to reach. James Hochstaple. I think you said James Huxtable. Is that correct? Yes. Say yes Correct. or Transferring your call to James Huxtable.","start_word":6,"end_word":54,"sentiment":"neutral","sentiment_score":0.013473831117153168}],"average":{"sentiment":"neutral","sentiment_score":0.08463991462410271}}}}