{"metadata":{"transaction_key":"deprecated","request_id":"019fa09f-48eb-7143-93ed-4abca2ae8356","sha256":"db50f4a8142398cb3ecce0231fcde96d69ea36460fe2cb24c8992cdd5f1aca1a","created":"2026-07-26T22:50:22.037Z","duration":7.7039375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":20}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've called Pretty Wood of System Squared. Please leave a short message, and I will get back to you shortly. Thank you.","confidence":0.99853516,"words":[{"word":"you've","start":0.08,"end":0.32,"confidence":0.96484375,"punctuated_word":"You've","sentiment":"positive","sentiment_score":0.39020609855651855},{"word":"called","start":0.32,"end":0.48,"confidence":0.99609375,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.3177487254142761},{"word":"pretty","start":0.48,"end":0.71999997,"confidence":0.4501953,"punctuated_word":"Pretty","sentiment":"positive","sentiment_score":0.43311208486557007},{"word":"wood","start":0.71999997,"end":1.04,"confidence":0.42138672,"punctuated_word":"Wood","sentiment":"positive","sentiment_score":0.46033838391304016},{"word":"of","start":1.04,"end":1.1999999,"confidence":0.90283203,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.45248711109161377},{"word":"system","start":1.1999999,"end":1.5999999,"confidence":0.52441406,"punctuated_word":"System","sentiment":"positive","sentiment_score":0.3666413426399231},{"word":"squared","start":1.5999999,"end":2.08,"confidence":0.9402669,"punctuated_word":"Squared.","sentiment":"positive","sentiment_score":0.4596939980983734},{"word":"please","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.22717201709747312},{"word":"leave","start":2.32,"end":2.56,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.02361913025379181},{"word":"a","start":2.56,"end":2.6399999,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0303712859749794},{"word":"short","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"short","sentiment":"neutral","sentiment_score":0.10519716143608092},{"word":"message","start":2.8799999,"end":3.1999998,"confidence":0.9279785,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.04090694338083267},{"word":"and","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1004895269870758},{"word":"i","start":3.4399998,"end":3.52,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.20795537531375885},{"word":"will","start":3.52,"end":3.6799998,"confidence":0.9921875,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.06486520171165466},{"word":"get","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.07318952679634094},{"word":"back","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.06931513547897339},{"word":"to","start":4.0,"end":4.16,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.17078490555286407},{"word":"you","start":4.16,"end":4.3199997,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2746400237083435},{"word":"shortly","start":4.3199997,"end":4.8199997,"confidence":0.99853516,"punctuated_word":"shortly.","sentiment":"neutral","sentiment_score":0.22935938835144043},{"word":"thank","start":4.88,"end":5.04,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7876896858215332},{"word":"you","start":5.04,"end":5.54,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4461638331413269}],"paragraphs":{"transcript":"\nYou've called Pretty Wood of System Squared. Please leave a short message, and I will get back to you shortly. Thank you.","paragraphs":[{"sentences":[{"text":"You've called Pretty Wood of System Squared.","start":0.08,"end":2.08,"sentiment":"positive","sentiment_score":0.4114611063684736},{"text":"Please leave a short message, and I will get back to you shortly.","start":2.08,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.12445120169566228},{"text":"Thank you.","start":4.88,"end":5.54,"sentiment":"positive","sentiment_score":0.61692675948143}],"sentiment":"neutral","sentiment_score":0.2605430402538993,"num_words":22,"start":0.08,"end":5.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've called Pretty Wood of System Squared. Please leave a short message, and I will get back to you shortly. Thank you.","paragraphs":[{"sentences":[{"text":"You've called Pretty Wood of System Squared.","start":0.08,"end":2.08,"sentiment":"positive","sentiment_score":0.4114611063684736},{"text":"Please leave a short message, and I will get back to you shortly.","start":2.08,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.12445120169566228},{"text":"Thank you.","start":4.88,"end":5.54,"sentiment":"positive","sentiment_score":0.61692675948143}],"sentiment":"neutral","sentiment_score":0.2605430402538993,"channel":1,"num_words":22,"start":0.08,"end":5.54}]},"summary":{"result":"success","short":"You've called Pretty Wood of System Squared. Please leave a short message, and I will get back to you shortly. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":20,"end_word":21,"intents":[{"intent":"Call pretty wood of system squared","confidence_score":0.017604562},{"intent":"Leave a message","confidence_score":0.103322916},{"intent":"Get back to you shortly","confidence_score":0.11528061}]}]},"sentiments":{"segments":[{"text":"You've called Pretty Wood of System Squared.","start_word":0,"end_word":6,"sentiment":"positive","sentiment_score":0.4163661599159241},{"text":"Please leave a short message, and I will get back to you shortly.","start_word":7,"end_word":19,"sentiment":"neutral","sentiment_score":0.1199064552783966},{"text":"Thank you.","start_word":20,"end_word":21,"sentiment":"positive","sentiment_score":0.7086955904960632}],"average":{"sentiment":"neutral","sentiment_score":0.28748725255330404}}}}