{"metadata":{"transaction_key":"deprecated","request_id":"019fb198-533e-7580-a224-f30f270b0680","sha256":"258fe55dde474c321d817bc196ae0f645e9666a5063067ee1d2bbb09e6abe864","created":"2026-07-30T05:56:19.115Z","duration":8.567938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"This is John. I can't take your call right now. Leave a message, and I'll get back to you.","confidence":1.0,"words":[{"word":"this","start":1.76,"end":1.92,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.027897406369447708},{"word":"is","start":1.92,"end":2.08,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0105510912835598},{"word":"john","start":2.08,"end":2.56,"confidence":0.9916992,"punctuated_word":"John.","sentiment":"neutral","sentiment_score":-0.04082303494215011},{"word":"i","start":2.56,"end":2.6399999,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7145088911056519},{"word":"can't","start":2.6399999,"end":3.04,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.7778730392456055},{"word":"take","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.8350211381912231},{"word":"your","start":3.1999998,"end":3.4399998,"confidence":0.9941406,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8820041418075562},{"word":"call","start":3.4399998,"end":3.6,"confidence":0.99902344,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8684574961662292},{"word":"right","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.8166858553886414},{"word":"now","start":3.84,"end":4.3199997,"confidence":1.0,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7849043011665344},{"word":"leave","start":4.3199997,"end":4.64,"confidence":0.99902344,"punctuated_word":"Leave","sentiment":"negative","sentiment_score":-0.5204111337661743},{"word":"a","start":4.64,"end":4.72,"confidence":0.9951172,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.42808642983436584},{"word":"message","start":4.72,"end":4.88,"confidence":0.8391113,"punctuated_word":"message,","sentiment":"negative","sentiment_score":-0.34602659940719604},{"word":"and","start":4.88,"end":5.12,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.16596627235412598},{"word":"i'll","start":5.12,"end":5.2,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.22062097489833832},{"word":"get","start":5.2,"end":5.3599997,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.2997310161590576},{"word":"back","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"back","sentiment":"negative","sentiment_score":-0.380309134721756},{"word":"to","start":5.52,"end":5.68,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.314081072807312},{"word":"you","start":5.68,"end":6.18,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.2911730706691742}],"paragraphs":{"transcript":"\nThis is John. I can't take your call right now. Leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"This is John.","start":1.76,"end":2.56,"sentiment":"neutral","sentiment_score":-0.01938978334267934},{"text":"I can't take your call right now.","start":2.56,"end":4.3199997,"sentiment":"negative","sentiment_score":-0.8113506947244916},{"text":"Leave a message, and I'll get back to you.","start":4.3199997,"end":6.18,"sentiment":"neutral","sentiment_score":-0.32960063384638894}],"sentiment":"negative","sentiment_score":-0.4581068377745779,"num_words":19,"start":1.76,"end":6.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This is John. I can't take your call right now. Leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"This is John.","start":1.76,"end":2.56,"sentiment":"neutral","sentiment_score":-0.01938978334267934},{"text":"I can't take your call right now.","start":2.56,"end":4.3199997,"sentiment":"negative","sentiment_score":-0.8113506947244916},{"text":"Leave a message, and I'll get back to you.","start":4.3199997,"end":6.18,"sentiment":"neutral","sentiment_score":-0.32960063384638894}],"sentiment":"negative","sentiment_score":-0.4581068377745779,"channel":1,"num_words":19,"start":1.76,"end":6.18}]},"summary":{"result":"success","short":"This is John. I can't take your call right now. Leave a message, and I'll get back to you."},"intents":{"segments":[{"text":"Leave a message, and I'll get back to you.","start_word":10,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.5679543}]}]},"sentiments":{"segments":[{"text":"This is John.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":-0.024748096242547035},{"text":"I can't take your call right now. Leave a message, and I'll get back to you.","start_word":3,"end_word":18,"sentiment":"negative","sentiment_score":-0.5322338342666626}],"average":{"sentiment":"negative","sentiment_score":-0.4597358363015311}}}}