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All calls are recorded for training and quality purposes. For high school, press 1. For primary, press 2. For enrollments, press 3. For primary canteen, press 4. For IT, press 5. For general inquiries, press 6. 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alaikum, and welcome to School Green Acre. All calls are recorded for training and quality purposes. For high school, press 1. For primary, press 2. For enrollments, press 3.\n\nFor primary canteen, press 4. For IT, press 5. For general inquiries, press 6. To repeat Record your message and press hash, or press star to contact the operator.","paragraphs":[{"sentences":[{"text":"Assalamu alaikum, and welcome to School Green Acre.","start":0.16,"end":5.7799997,"sentiment":"positive","sentiment_score":0.5238851197063923},{"text":"All calls are recorded for training and quality purposes.","start":6.0,"end":8.98,"sentiment":"neutral","sentiment_score":0.007551092240545485},{"text":"For high school, press 1.","start":9.599999,"end":11.3,"sentiment":"neutral","sentiment_score":0.006298687309026718},{"text":"For primary, press 2.","start":11.679999,"end":13.299999,"sentiment":"neutral","sentiment_score":0.004284469643607736},{"text":"For enrollments, press 3.","start":13.5199995,"end":15.215,"sentiment":"neutral","sentiment_score":0.0020765233784914017}],"sentiment":"neutral","sentiment_score":0.14386593988165258,"num_words":30,"start":0.16,"end":15.215},{"sentences":[{"text":"For primary canteen, press 4.","start":15.595,"end":18.175,"sentiment":"neutral","sentiment_score":0.017281003296375275},{"text":"For IT, press 5.","start":18.555,"end":20.415,"sentiment":"neutral","sentiment_score":0.008144800551235676},{"text":"For general inquiries, press 6.","start":20.555,"end":22.735,"sentiment":"neutral","sentiment_score":-0.017461353540420534},{"text":"To repeat Record your message and press hash, or press star to contact the operator.","start":22.955,"end":62.18,"sentiment":"neutral","sentiment_score":-0.06477719166626533}],"sentiment":"neutral","sentiment_score":-0.03241311806928495,"num_words":29,"start":15.595,"end":62.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Assalamu alaikum, and welcome to School Green Acre. All calls are recorded for training and quality purposes. For high school, press 1. For primary, press 2. For enrollments, press 3.\n\nFor primary canteen, press 4. For IT, press 5. For general inquiries, press 6. To repeat Record your message and press hash, or press star to contact the operator.","paragraphs":[{"sentences":[{"text":"Assalamu alaikum, and welcome to School Green Acre.","start":0.16,"end":5.7799997,"sentiment":"positive","sentiment_score":0.5238851197063923},{"text":"All calls are recorded for training and quality purposes.","start":6.0,"end":8.98,"sentiment":"neutral","sentiment_score":0.007551092240545485},{"text":"For high school, press 1.","start":9.599999,"end":11.3,"sentiment":"neutral","sentiment_score":0.006298687309026718},{"text":"For primary, press 2.","start":11.679999,"end":13.299999,"sentiment":"neutral","sentiment_score":0.004284469643607736},{"text":"For enrollments, press 3.","start":13.5199995,"end":15.215,"sentiment":"neutral","sentiment_score":0.0020765233784914017}],"sentiment":"neutral","sentiment_score":0.14386593988165258,"channel":1,"num_words":30,"start":0.16,"end":15.215},{"sentences":[{"text":"For primary canteen, press 4.","start":15.595,"end":18.175,"sentiment":"neutral","sentiment_score":0.017281003296375275},{"text":"For IT, press 5.","start":18.555,"end":20.415,"sentiment":"neutral","sentiment_score":0.008144800551235676},{"text":"For general inquiries, press 6.","start":20.555,"end":22.735,"sentiment":"neutral","sentiment_score":-0.017461353540420534},{"text":"To repeat Record your message and press hash, or press star to contact the operator.","start":22.955,"end":62.18,"sentiment":"neutral","sentiment_score":-0.06477719166626533}],"sentiment":"neutral","sentiment_score":-0.03241311806928495,"channel":1,"num_words":29,"start":15.595,"end":62.18}]},"summary":{"result":"success","short":"The representative from School Green Acre gives a list of options for callers to choose from, including options for high school, primary, enrollments, and IT. Callers can also press hash or star to contact the operator. All calls are recorded for training and quality purposes."},"intents":{"segments":[{"text":"For high school, press 1. For primary, press 2. For enrollments, press 3. For primary canteen, press 4. For IT, press 5. For general inquiries, press 6. To repeat Record your message and press hash, or press star to contact the operator.","start_word":17,"end_word":58,"intents":[{"intent":"Guide callers","confidence_score":0.6624878}]}]},"sentiments":{"segments":[{"text":"Assalamu alaikum, and welcome to School Green Acre.","start_word":0,"end_word":7,"sentiment":"positive","sentiment_score":0.4554620683193207},{"text":"All calls are recorded for training and quality purposes. For high school, press 1. For primary, press 2. For enrollments, press 3. For primary canteen, press 4. For IT, press 5. For general inquiries, press 6. To repeat Record your message and press hash, or press star to contact the operator.","start_word":8,"end_word":58,"sentiment":"neutral","sentiment_score":-0.013052895665168762}],"average":{"sentiment":"neutral","sentiment_score":0.09550544692248832}}}}