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Carla speaking. Sorry. From where? No.\n\nNo. Right now is not a good time. If you can find maybe in two weeks' time, that'll be good. Sure. 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Carla speaking.\n\nChannel 0: Oh, hi, Carlo. It's Andrew from Vigilance AI. Carlo, have I talked to any bad time?\n\nChannel 1: Sorry. From where?\n\nChannel 0: Oh, Vijay and say hi, Carlo. We have actually spoken a few weeks ago, and you mentioned to call you back on this side on this month. So which is why I'm calling back to see if you're available for a really quick demo, Carlo.\n\nChannel 1: No. No. Right now is not a good time. If you can find maybe in two weeks' time, that'll be good.\n\nChannel 0: Oh, alright. Good. Gotcha. Can I send you a calendar invite two weeks from now? So that would be somewhere next month.\n\nChannel 1: Sure. Okay. Great.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.04,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.014775464311242104},{"text":"Carla speaking.","start":1.4399999,"end":2.26,"sentiment":"neutral","sentiment_score":0.012101657688617706}],"sentiment":"neutral","sentiment_score":0.012992926562825838,"channel":1,"num_words":3,"start":1.04,"end":2.26},{"sentences":[{"text":"Oh, hi, Carlo.","start":3.6,"end":4.56,"sentiment":"neutral","sentiment_score":0.053916248182455696},{"text":"It's Andrew from Vigilance AI.","start":4.56,"end":6.74,"sentiment":"neutral","sentiment_score":0.0523653119802475},{"text":"Carlo, have I talked to any bad time?","start":7.12,"end":9.86,"sentiment":"neutral","sentiment_score":-0.09881754405796528}],"sentiment":"neutral","sentiment_score":-0.022935315500944853,"channel":0,"num_words":16,"start":3.6,"end":9.86},{"sentences":[{"text":"Sorry.","start":10.4,"end":10.88,"sentiment":"neutral","sentiment_score":-0.1245054006576538},{"text":"From where?","start":10.88,"end":11.7,"sentiment":"neutral","sentiment_score":-0.06209496222436428}],"sentiment":"neutral","sentiment_score":-0.08289844170212746,"channel":1,"num_words":3,"start":10.4,"end":11.7},{"sentences":[{"text":"Oh, Vijay and say hi, Carlo.","start":12.684999,"end":14.785,"sentiment":"neutral","sentiment_score":0.03915100855131944},{"text":"We have actually spoken a few weeks ago, and you mentioned to call you back on this side on this month.","start":14.844999,"end":21.265,"sentiment":"neutral","sentiment_score":0.06975078405368895},{"text":"So which is why I'm calling back to see if you're available for a really quick demo, Carlo.","start":22.125,"end":26.865,"sentiment":"neutral","sentiment_score":0.095761530722181}],"sentiment":"neutral","sentiment_score":0.07607511265410317,"channel":0,"num_words":45,"start":12.684999,"end":26.865},{"sentences":[{"text":"No.","start":29.68,"end":30.08,"sentiment":"neutral","sentiment_score":-0.29390937089920044},{"text":"No.","start":30.08,"end":30.400002,"sentiment":"negative","sentiment_score":-0.4320424795150757},{"text":"Right now is not a good time.","start":30.400002,"end":32.1,"sentiment":"negative","sentiment_score":-0.6102926049913678},{"text":"If you can find maybe in two weeks' time, that'll be good.","start":33.28,"end":38.58,"sentiment":"neutral","sentiment_score":-0.08989138000955184}],"sentiment":"neutral","sentiment_score":-0.28936650692707017,"channel":1,"num_words":21,"start":29.68,"end":38.58},{"sentences":[{"text":"Oh, alright.","start":40.09,"end":40.97,"sentiment":"neutral","sentiment_score":0.17564377188682556},{"text":"Good.","start":40.97,"end":41.21,"sentiment":"positive","sentiment_score":0.34065356850624084},{"text":"Gotcha.","start":41.21,"end":41.71,"sentiment":"neutral","sentiment_score":0.22258970141410828},{"text":"Can I send you a calendar invite two weeks from now?","start":42.01,"end":47.395,"sentiment":"neutral","sentiment_score":0.13910565999421207},{"text":"So that would be somewhere next month.","start":47.535,"end":52.274998,"sentiment":"neutral","sentiment_score":0.12000359169074468}],"sentiment":"neutral","sentiment_score":0.14930537343025208,"channel":0,"num_words":22,"start":40.09,"end":52.274998},{"sentences":[{"text":"Sure.","start":54.185,"end":54.685,"sentiment":"neutral","sentiment_score":0.21831114590168},{"text":"Okay.","start":57.385002,"end":57.625,"sentiment":"neutral","sentiment_score":0.28341782093048096},{"text":"Great.","start":57.625,"end":58.031937,"sentiment":"positive","sentiment_score":0.3800202012062073}],"sentiment":"neutral","sentiment_score":0.29391638934612274,"channel":1,"num_words":3,"start":54.185,"end":58.031937}]},"summary":{"result":"success","short":"An agent fromGenerationance AI named Andrew calls a customer named Carlo to follow up on a previous conversation. Andrew asks if Carlo is available for a demo, but Carlo is not interested at the moment and asks for a calendar invite in two weeks instead. Andrew agrees and plans to send a calendar invite in two weeks."},"intents":{"segments":[{"text":"We have actually spoken a few weeks ago, and you mentioned to call you back on this side on this month. So which is why I'm calling back to see if you're available for a really quick demo, Carlo. No.","start_word":28,"end_word":67,"intents":[{"intent":"Schedule demo","confidence_score":0.090789385}]},{"text":"Right now is not a good time. If you can find maybe in two weeks' time, that'll be good. Oh, alright.","start_word":69,"end_word":89,"intents":[{"intent":"Confirm availability","confidence_score":0.0018581412}]}]},"sentiments":{"segments":[{"text":"Hello. Carla speaking. Oh, hi, Carlo. It's Andrew from Vigilance AI. Carlo, have I talked to any bad time? Sorry. From where? Oh, Vijay and say hi, Carlo. We have actually spoken a few weeks ago, and you mentioned to call you back on this side on this month. So which is why I'm calling back to see if you're available for a really quick demo, Carlo. No.","start_word":0,"end_word":67,"sentiment":"neutral","sentiment_score":0.036326974630355835},{"text":"No. Right now is not a good time.","start_word":68,"end_word":75,"sentiment":"negative","sentiment_score":-0.5754144787788391},{"text":"If you can find maybe in two weeks' time, that'll be good. Oh, alright.","start_word":76,"end_word":89,"sentiment":"neutral","sentiment_score":-0.02880452759563923},{"text":"Good.","start_word":90,"end_word":90,"sentiment":"positive","sentiment_score":0.34065356850624084},{"text":"Gotcha. Can I send you a calendar invite two weeks from now? So that would be somewhere next month. Sure. Okay.","start_word":91,"end_word":111,"sentiment":"neutral","sentiment_score":0.15694956481456757},{"text":"Great.","start_word":112,"end_word":112,"sentiment":"positive","sentiment_score":0.5672607421875}],"average":{"sentiment":"neutral","sentiment_score":0.017900368165687696}}}}