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Good afternoon. Speaking. Good, Ross. How are you? Sorry. You he's after what? Ubiquiti? He's after the Cap six. What? Hello? Ross? Cap sick. Keystone Couplers. Do you think we have it? Keystone Cap six. I don't think we have this. I think Cap Cap Capstone. What is this? Yeah. I don't think we have this. Have six a no. No. No. What is what is our SKU? What is our SKU? Yep. Yep. Yep. Yep. E six A. September 17. That you see on the portal? I know. But you look at the portal, it's saying that there's a ETA of October 17. Give me a second. Let me see how many is coming in. Yeah. September 17, three three six is coming in, but there's already five five four in back. Yeah. Three three six, but there's already five five four in back order. So supply is more than less than demand. So per unit the unit price is 69. Right? And if you want, just put a back order, but I can't guarantee that you'll get the stock on seventeenth of September. No. I told you you can put a put in a back order. Right? But I can't guarantee that you'll get on September 17 because that's already 554. You need a back order. Oh, so $69 is the price. If your customers do yeah. 69. Right? And if your customers do want to go correct if your customer want to go ahead, they can put in a back order. But I can't guarantee the ETA September 17. We will try our best, but I can't guarantee. No. I don't have any alternative. Yeah. No. I don't have any alternative. There is a instead of dash c six a, there's a dash c six. Pick out the a. Yeah. The c six. That one is in stock. No. I don't know. I wouldn't know. I wouldn't know. The password see if I call connecting. I don't know why it's different, these two. Okay. How many how many customer is after? I do not know. I need to check. CapEx, I got enough stocks. Yeah. So the difference is one one is Kept6. The other one is Kept6A. So yeah. So so CapSTIC is $59. Say we are customer. The one is in stock. $595.09. Oh, okay. Yeah. Yeah. Okay. No problem. I'll go thanks. Thanks, Ross. Bye. 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Good afternoon. Speaking. Good, Ross. How are you?\n\nSorry. You he's after what? Ubiquiti? He's after the Cap six. What?\n\nHello? Ross? Cap sick. Keystone Couplers. Do you think we have it?\n\nKeystone Cap six. I don't think we have this. I think Cap Cap Capstone. What is this? Yeah.\n\nI don't think we have this. Have six a no. No. No. What is what is our SKU?\n\nWhat is our SKU? Yep. Yep. Yep. Yep.\n\nE six A. September 17. That you see on the portal? I know. But you look at the portal, it's saying that there's a ETA of October 17.\n\nGive me a second. Let me see how many is coming in. Yeah. September 17, three three six is coming in, but there's already five five four in back. Yeah.\n\nThree three six, but there's already five five four in back order. So supply is more than less than demand. So per unit the unit price is 69. Right? And if you want, just put a back order, but I can't guarantee that you'll get the stock on seventeenth of September.\n\nNo. I told you you can put a put in a back order. Right? But I can't guarantee that you'll get on September 17 because that's already 554. You need a back order.\n\nOh, so $69 is the price. If your customers do yeah. 69. Right? And if your customers do want to go correct if your customer want to go ahead, they can put in a back order.\n\nBut I can't guarantee the ETA September 17. We will try our best, but I can't guarantee. No. I don't have any alternative. Yeah.\n\nNo. I don't have any alternative. There is a instead of dash c six a, there's a dash c six. Pick out the a. Yeah.\n\nThe c six. That one is in stock. No. I don't know. I wouldn't know.\n\nI wouldn't know. The password see if I call connecting. I don't know why it's different, these two. Okay. How many how many customer is after?\n\nI do not know. I need to check. CapEx, I got enough stocks. Yeah. So the difference is one one is Kept6.\n\nThe other one is Kept6A. So yeah. So so CapSTIC is $59. Say we are customer. The one is in stock.\n\n$595.09. Oh, okay. Yeah. Yeah. Okay.\n\nNo problem. I'll go thanks. Thanks, Ross. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.28,"sentiment":"neutral","sentiment_score":0.13449826836586},{"text":"Good afternoon.","start":1.28,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.22454603016376495},{"text":"Speaking.","start":1.5999999,"end":1.76,"sentiment":"neutral","sentiment_score":0.11835075169801712},{"text":"Good, Ross.","start":9.04,"end":9.5199995,"sentiment":"positive","sentiment_score":0.3573713004589081},{"text":"How are you?","start":9.5199995,"end":10.42,"sentiment":"neutral","sentiment_score":0.25869258244832355}],"sentiment":"neutral","sentiment_score":0.24364015873935488,"num_words":9,"start":0.96,"end":10.42},{"sentences":[{"text":"Sorry.","start":24.775,"end":25.175,"sentiment":"neutral","sentiment_score":-0.0819532722234726},{"text":"You he's after what?","start":25.175,"end":26.215,"sentiment":"neutral","sentiment_score":-0.05037927255034447},{"text":"Ubiquiti?","start":26.215,"end":26.715,"sentiment":"neutral","sentiment_score":-0.03290829062461853},{"text":"He's after the Cap six.","start":33.4,"end":35.0,"sentiment":"neutral","sentiment_score":-0.0030053141992539166},{"text":"What?","start":35.0,"end":35.5,"sentiment":"neutral","sentiment_score":-0.009147612378001211}],"sentiment":"neutral","sentiment_score":-0.02837940303531165,"num_words":12,"start":24.775,"end":35.5},{"sentences":[{"text":"Hello?","start":39.32,"end":39.82,"sentiment":"neutral","sentiment_score":-0.002670472953468561},{"text":"Ross?","start":40.36,"end":40.785,"sentiment":"neutral","sentiment_score":-0.0012761247344315052},{"text":"Cap sick.","start":42.704998,"end":43.525,"sentiment":"neutral","sentiment_score":-0.02837394503876567},{"text":"Keystone Couplers.","start":50.945,"end":52.245,"sentiment":"neutral","sentiment_score":-0.004837635671719909},{"text":"Do you think we have it?","start":53.585,"end":54.9,"sentiment":"neutral","sentiment_score":-0.012853083976854881}],"sentiment":"neutral","sentiment_score":-0.012290688580833375,"num_words":12,"start":39.32,"end":54.9},{"sentences":[{"text":"Keystone Cap six.","start":57.38,"end":59.32,"sentiment":"neutral","sentiment_score":-0.044500370820363365},{"text":"I don't think we have this.","start":60.18,"end":61.38,"sentiment":"neutral","sentiment_score":-0.11474525555968285},{"text":"I think Cap Cap Capstone.","start":61.38,"end":63.24,"sentiment":"neutral","sentiment_score":-0.051756659895181654},{"text":"What is this?","start":63.7,"end":64.6,"sentiment":"neutral","sentiment_score":-0.04762875661253929},{"text":"Yeah.","start":69.3,"end":69.54,"sentiment":"neutral","sentiment_score":-0.06531985849142075}],"sentiment":"neutral","sentiment_score":-0.07160900409022967,"num_words":18,"start":57.38,"end":69.54},{"sentences":[{"text":"I don't think we have this.","start":69.54,"end":70.875,"sentiment":"neutral","sentiment_score":-0.1471583048502604},{"text":"Have six a no.","start":72.635,"end":76.555,"sentiment":"neutral","sentiment_score":-0.08138909563422203},{"text":"No.","start":76.555,"end":76.715,"sentiment":"neutral","sentiment_score":-0.1188538894057274},{"text":"No.","start":76.715,"end":76.875,"sentiment":"neutral","sentiment_score":-0.08072097599506378},{"text":"What is what is our SKU?","start":76.875,"end":80.415,"sentiment":"neutral","sentiment_score":-0.0321326432749629}],"sentiment":"neutral","sentiment_score":-0.0889376075938344,"num_words":18,"start":69.54,"end":80.415},{"sentences":[{"text":"What is our SKU?","start":82.555,"end":83.615,"sentiment":"neutral","sentiment_score":-0.018579540075734258},{"text":"Yep.","start":89.020004,"end":89.520004,"sentiment":"neutral","sentiment_score":-0.009234430268406868},{"text":"Yep.","start":94.46,"end":94.96,"sentiment":"neutral","sentiment_score":-0.004161395598202944},{"text":"Yep.","start":102.585,"end":103.085,"sentiment":"neutral","sentiment_score":0.004131459631025791},{"text":"Yep.","start":108.425,"end":108.925,"sentiment":"neutral","sentiment_score":0.0009245220571756364}],"sentiment":"neutral","sentiment_score":-0.010332250560168177,"num_words":8,"start":82.555,"end":108.925},{"sentences":[{"text":"E six A.","start":112.825,"end":113.94,"sentiment":"neutral","sentiment_score":-0.0038899642725785575},{"text":"September 17.","start":117.14,"end":118.36,"sentiment":"neutral","sentiment_score":-0.008195885457098484},{"text":"That you see on the portal?","start":119.54,"end":120.920006,"sentiment":"neutral","sentiment_score":-0.011933908176918825},{"text":"I know.","start":125.86,"end":126.340004,"sentiment":"neutral","sentiment_score":-0.029924502596259117},{"text":"But you look at the portal, it's saying that there's a ETA of October 17.","start":126.340004,"end":131.005,"sentiment":"neutral","sentiment_score":-0.03912110328674316}],"sentiment":"neutral","sentiment_score":-0.026654666688825403,"num_words":28,"start":112.825,"end":131.005},{"sentences":[{"text":"Give me a second.","start":131.005,"end":131.645,"sentiment":"neutral","sentiment_score":-0.02861050609499216},{"text":"Let me see how many is coming in.","start":131.645,"end":133.425,"sentiment":"neutral","sentiment_score":-0.007242617197334766},{"text":"Yeah.","start":150.76999,"end":151.26999,"sentiment":"neutral","sentiment_score":-0.0284675695002079},{"text":"September 17, three three six is coming in, but there's already five five four in back.","start":152.29,"end":158.70999,"sentiment":"neutral","sentiment_score":-0.04265804041642696},{"text":"Yeah.","start":159.01,"end":159.32999,"sentiment":"neutral","sentiment_score":-0.03962855041027069}],"sentiment":"neutral","sentiment_score":-0.030766924284398554,"num_words":30,"start":131.005,"end":159.32999},{"sentences":[{"text":"Three three six, but there's already five five four in back order.","start":159.32999,"end":164.715,"sentiment":"neutral","sentiment_score":-0.11431484731535117},{"text":"So supply is more than less than demand.","start":168.135,"end":173.19499,"sentiment":"neutral","sentiment_score":-0.26160260289907455},{"text":"So per unit the unit price is 69.","start":176.94,"end":180.16,"sentiment":"neutral","sentiment_score":-0.09080684091895819},{"text":"Right?","start":181.5,"end":182.0,"sentiment":"neutral","sentiment_score":-0.049320004880428314},{"text":"And if you want, just put a back order, but I can't guarantee that you'll get the stock on seventeenth of September.","start":182.54,"end":201.095,"sentiment":"neutral","sentiment_score":-0.15588141402060335}],"sentiment":"neutral","sentiment_score":-0.15038754571886623,"num_words":51,"start":159.32999,"end":201.095},{"sentences":[{"text":"No.","start":201.095,"end":201.495,"sentiment":"neutral","sentiment_score":-0.09955038875341415},{"text":"I told you you can put a put in a back order.","start":201.495,"end":205.13,"sentiment":"neutral","sentiment_score":-0.07779938199867804},{"text":"Right?","start":205.67,"end":205.99,"sentiment":"neutral","sentiment_score":-0.06826524436473846},{"text":"But I can't guarantee that you'll get on September 17 because that's already 554.","start":205.99,"end":212.39,"sentiment":"neutral","sentiment_score":-0.2881856124315943},{"text":"You need a back order.","start":212.39,"end":213.77,"sentiment":"neutral","sentiment_score":-0.22219526767730713}],"sentiment":"neutral","sentiment_score":-0.18930251907670137,"num_words":33,"start":201.095,"end":213.77},{"sentences":[{"text":"Oh, so $69 is the price.","start":221.705,"end":225.485,"sentiment":"neutral","sentiment_score":-0.02025208730871479},{"text":"If your customers do yeah.","start":226.82501,"end":228.82501,"sentiment":"neutral","sentiment_score":0.00709565058350563},{"text":"69.","start":228.82501,"end":229.80501,"sentiment":"neutral","sentiment_score":0.011722932569682598},{"text":"Right?","start":230.265,"end":230.765,"sentiment":"neutral","sentiment_score":0.012474960647523403},{"text":"And if your customers do want to go correct if your customer want to go ahead, they can put in a back order.","start":231.5,"end":239.04001,"sentiment":"neutral","sentiment_score":-0.033154737022097994}],"sentiment":"neutral","sentiment_score":-0.022899870256272454,"num_words":36,"start":221.705,"end":239.04001},{"sentences":[{"text":"But I can't guarantee the ETA September 17.","start":242.06,"end":244.95999,"sentiment":"neutral","sentiment_score":-0.2051726197823882},{"text":"We will try our best, but I can't guarantee.","start":245.1,"end":247.94499,"sentiment":"neutral","sentiment_score":-0.2794175131453408},{"text":"No.","start":275.735,"end":275.975,"sentiment":"neutral","sentiment_score":-0.2791278660297394},{"text":"I don't have any alternative.","start":275.975,"end":277.435,"sentiment":"neutral","sentiment_score":-0.21150809526443481},{"text":"Yeah.","start":281.895,"end":282.29498,"sentiment":"neutral","sentiment_score":-0.07005774229764938}],"sentiment":"neutral","sentiment_score":-0.23178602755069733,"num_words":24,"start":242.06,"end":282.29498},{"sentences":[{"text":"No.","start":282.29498,"end":282.535,"sentiment":"neutral","sentiment_score":-0.1217908337712288},{"text":"I don't have any alternative.","start":282.535,"end":283.91498,"sentiment":"neutral","sentiment_score":-0.10332039147615432},{"text":"There is a instead of dash c six a, there's a dash c six.","start":295.67,"end":301.715,"sentiment":"neutral","sentiment_score":-0.03137369719999177},{"text":"Pick out the a.","start":305.53497,"end":306.91498,"sentiment":"neutral","sentiment_score":-0.008232408436015248},{"text":"Yeah.","start":308.01498,"end":308.335,"sentiment":"neutral","sentiment_score":0.002784356474876404}],"sentiment":"neutral","sentiment_score":-0.044310793168842795,"num_words":25,"start":282.29498,"end":308.335},{"sentences":[{"text":"The c six.","start":308.335,"end":309.215,"sentiment":"neutral","sentiment_score":-0.0003524152562022209},{"text":"That one is in stock.","start":309.215,"end":310.51498,"sentiment":"neutral","sentiment_score":-0.003919237852096557},{"text":"No.","start":313.055,"end":313.555,"sentiment":"neutral","sentiment_score":-0.12073111534118652},{"text":"I don't know.","start":316.36,"end":317.16,"sentiment":"neutral","sentiment_score":-0.12270050744215648},{"text":"I wouldn't know.","start":317.16,"end":318.22,"sentiment":"neutral","sentiment_score":-0.13382813582817712}],"sentiment":"neutral","sentiment_score":-0.06073136534541845,"num_words":15,"start":308.335,"end":318.22},{"sentences":[{"text":"I wouldn't know.","start":318.36,"end":319.98,"sentiment":"neutral","sentiment_score":-0.1323767527937889},{"text":"The password see if I call connecting.","start":321.96,"end":327.5,"sentiment":"neutral","sentiment_score":-0.1409356551510947},{"text":"I don't know why it's different, these two.","start":329.92502,"end":332.345,"sentiment":"neutral","sentiment_score":-0.1407615104690194},{"text":"Okay.","start":339.445,"end":339.945,"sentiment":"neutral","sentiment_score":-0.01740761660039425},{"text":"How many how many customer is after?","start":343.9,"end":346.24,"sentiment":"neutral","sentiment_score":-0.01164538533027683}],"sentiment":"neutral","sentiment_score":-0.10033450931167373,"num_words":26,"start":318.36,"end":346.24},{"sentences":[{"text":"I do not know.","start":350.46,"end":351.26,"sentiment":"neutral","sentiment_score":-0.02016187203116715},{"text":"I need to check.","start":351.26,"end":352.24,"sentiment":"neutral","sentiment_score":-0.028718484565615654},{"text":"CapEx, I got enough stocks.","start":354.22,"end":356.745,"sentiment":"neutral","sentiment_score":-0.009144437685608863},{"text":"Yeah.","start":359.465,"end":359.945,"sentiment":"neutral","sentiment_score":0.00519054289907217},{"text":"So the difference is one one is Kept6.","start":359.945,"end":362.425,"sentiment":"neutral","sentiment_score":-0.004140113480389118}],"sentiment":"neutral","sentiment_score":-0.012235180898146196,"num_words":22,"start":350.46,"end":362.425},{"sentences":[{"text":"The other one is Kept6A.","start":362.425,"end":364.125,"sentiment":"neutral","sentiment_score":-0.011772995628416539},{"text":"So yeah.","start":373.6,"end":375.06,"sentiment":"neutral","sentiment_score":0.01196844270452857},{"text":"So so CapSTIC is $59.","start":375.76,"end":378.9,"sentiment":"neutral","sentiment_score":0.008341987058520317},{"text":"Say we are customer.","start":379.76,"end":380.82,"sentiment":"neutral","sentiment_score":0.013337990967556834},{"text":"The one is in stock.","start":381.28,"end":382.58,"sentiment":"neutral","sentiment_score":0.008565931394696236}],"sentiment":"neutral","sentiment_score":0.004903022066823074,"num_words":21,"start":362.425,"end":382.58},{"sentences":[{"text":"$595.09.","start":384.08,"end":385.54,"sentiment":"neutral","sentiment_score":0.008551986888051033},{"text":"Oh, okay.","start":388.32,"end":389.355,"sentiment":"neutral","sentiment_score":0.12546557933092117},{"text":"Yeah.","start":392.935,"end":393.435,"sentiment":"neutral","sentiment_score":0.14776059985160828},{"text":"Yeah.","start":393.815,"end":394.315,"sentiment":"neutral","sentiment_score":0.1815369576215744},{"text":"Okay.","start":397.17502,"end":397.655,"sentiment":"neutral","sentiment_score":0.16530278325080872}],"sentiment":"neutral","sentiment_score":0.12568058104564747,"num_words":6,"start":384.08,"end":397.655},{"sentences":[{"text":"No problem.","start":397.655,"end":398.215,"sentiment":"neutral","sentiment_score":0.2819175273180008},{"text":"I'll go thanks.","start":398.215,"end":399.095,"sentiment":"neutral","sentiment_score":0.3295682966709137},{"text":"Thanks, Ross.","start":399.095,"end":399.73502,"sentiment":"positive","sentiment_score":0.4019787609577179},{"text":"Bye.","start":399.73502,"end":400.23502,"sentiment":"neutral","sentiment_score":0.30126047134399414},{"text":"Bye.","start":400.695,"end":401.11194,"sentiment":"neutral","sentiment_score":-0.07003214210271835}],"sentiment":"neutral","sentiment_score":0.28752508842282826,"num_words":9,"start":397.655,"end":401.11194}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. Good afternoon. Speaking.\n\nChannel 0: Hey. Good afternoon, Raymond. This is Ross with Techcom. How are you?\n\nChannel 1: Good, Ross. How are you?\n\nChannel 0: Great. Raymond, actually, we got one customer, and he's after a week or two pass through cat six a, Keystone Coupler.\n\nChannel 1: Sorry. You he's after what? Ubiquiti?\n\nChannel 0: He's after cat six a, Keystone coupler.\n\nChannel 1: He's after the Cap six. What? Hello? Ross?\n\nChannel 0: Yep. He is after\n\nChannel 1: Cap sick.\n\nChannel 0: Cat6A Keystone Coupler.\n\nChannel 1: Keystone Couplers. Do you think\n\nChannel 0: Yep.\n\nChannel 1: we have it? Keystone\n\nChannel 0: You\n\nChannel 1: Cap\n\nChannel 0: don't\n\nChannel 1: six.\n\nChannel 0: have.\n\nChannel 1: I don't think we have this. I think Cap Cap Capstone. What is this? Yeah. I don't think we have this.\n\nChannel 0: So\n\nChannel 1: Have six\n\nChannel 0: any idea,\n\nChannel 1: a\n\nChannel 0: like, when stop stop coming in? Customer\n\nChannel 1: no. No.\n\nChannel 0: is\n\nChannel 1: No.\n\nChannel 0: after\n\nChannel 1: What is\n\nChannel 0: 24 units.\n\nChannel 1: what is our SKU?\n\nChannel 0: SKU\n\nChannel 1: What is our SKU?\n\nChannel 0: is n H U\n\nChannel 1: Yep.\n\nChannel 0: Dash\n\nChannel 1: Yep.\n\nChannel 0: UDashKDash\n\nChannel 1: Yep.\n\nChannel 0: Coupler, COUPLER,\n\nChannel 1: Yep.\n\nChannel 0: DashC six A.\n\nChannel 1: E six A.\n\nChannel 0: Yep.\n\nChannel 1: September 17. That you see on the portal?\n\nChannel 0: Hey. The customer is in Western Australia.\n\nChannel 1: I know. But you look at the portal, it's saying that there's a ETA of October 17. Give me a second. Let me see how many is coming in.\n\nChannel 0: Please check-in, like, how much stock has been coming in and when.\n\nChannel 1: Yeah. September 17, three three six is coming in, but there's already\n\nChannel 0: Three\n\nChannel 1: five\n\nChannel 0: three\n\nChannel 1: five\n\nChannel 0: six.\n\nChannel 1: four in back. Yeah. Three three six, but there's already five five four in back order. So supply is more than less than demand. So per unit the unit price is 69.\n\nRight? And if you want, just put a back order, but I can't guarantee that you'll get the stock on seventeenth of\n\nChannel 0: If ordered today, will be delivered on September 17.\n\nChannel 1: September. No. I told you you can put a put in a back order. Right? But I can't guarantee that you'll get on September 17 because that's already 554.\n\nYou need a back order.\n\nChannel 0: Mhmm. Okay.\n\nChannel 1: Oh, so $69 is the price. If\n\nChannel 0: 69.\n\nChannel 1: your customers do yeah. 69. Right? And if\n\nChannel 0: Six\n\nChannel 1: your customers\n\nChannel 0: nine. Right?\n\nChannel 1: do want to go correct if your customer want to go ahead, they can put in a back order.\n\nChannel 0: Mhmm.\n\nChannel 1: But I can't guarantee the ETA September 17. We will try our best, but I can't guarantee.\n\nChannel 0: Okay. And any other alternative for this in stock? Is there any alternative for this?\n\nChannel 1: No. I don't have any alternative. Yeah. No. I don't have any alternative.\n\nThere is a instead of dash c six a, there's a dash c six. Pick\n\nChannel 0: Just\n\nChannel 1: out the\n\nChannel 0: c\n\nChannel 1: a.\n\nChannel 0: six. Right?\n\nChannel 1: Yeah. The c six. That one is in stock.\n\nChannel 0: Not not a. So would that\n\nChannel 1: No.\n\nChannel 0: be compatible? Would it work?\n\nChannel 1: I don't know. I wouldn't know. I wouldn't know. The password see if I call connecting. I don't know why it's different, these two.\n\nOkay. How many how many customer is after?\n\nChannel 0: 24.\n\nChannel 1: I do not\n\nChannel 0: How many\n\nChannel 1: know. I\n\nChannel 0: are\n\nChannel 1: need\n\nChannel 0: there\n\nChannel 1: to check.\n\nChannel 0: for?\n\nChannel 1: CapEx, I got enough stocks. Yeah. So the difference is one one is Kept6. The other one is Kept6A.\n\nChannel 0: Okay.\n\nChannel 1: So\n\nChannel 0: So now\n\nChannel 1: yeah.\n\nChannel 0: mhmm.\n\nChannel 1: So so CapSTIC is $59. Say we are customer. The one is in\n\nChannel 0: 50\n\nChannel 1: stock.\n\nChannel 0: 9.\n\nChannel 1: $595.09.\n\nChannel 0: Okay. Alright. Got you.\n\nChannel 1: Oh,\n\nChannel 0: And\n\nChannel 1: okay.\n\nChannel 0: it it seems okay. Alright. Got you. No worries, Raymond. We'll\n\nChannel 1: Yeah.\n\nChannel 0: update you\n\nChannel 1: Yeah.\n\nChannel 0: if the customer is ready to proceed. Alright?\n\nChannel 1: Okay. No problem. I'll\n\nChannel 0: Yep.\n\nChannel 1: go thanks.\n\nChannel 0: Alright.\n\nChannel 1: Thanks, Ross. Bye.\n\nChannel 0: Okay. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.28,"sentiment":"neutral","sentiment_score":0.13449826836586},{"text":"Good afternoon.","start":1.28,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.22454603016376495},{"text":"Speaking.","start":1.5999999,"end":1.76,"sentiment":"neutral","sentiment_score":0.11835075169801712}],"sentiment":"neutral","sentiment_score":0.17548527009785175,"channel":1,"num_words":4,"start":0.96,"end":1.76},{"sentences":[{"text":"Hey.","start":4.16,"end":4.48,"sentiment":"neutral","sentiment_score":0.2161673605442047},{"text":"Good afternoon, Raymond.","start":4.48,"end":5.6,"sentiment":"neutral","sentiment_score":0.3301100929578145},{"text":"This is Ross with Techcom.","start":5.6,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.29730712473392484},{"text":"How are 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is trying to get a customer's feedback on a cat six a, Keystone Coupler. They discuss the availability of the product and the need for a back order. The representative provides the customer with the price and stock information and promises to update them if the customer is ready to proceed."},"intents":{"segments":[{"text":"The customer is in Western Australia. I know. But you look at the portal, it's saying that there's a ETA of October 17. Give me a second. Let me see how many is coming in. Please check-in, like, how much stock has been coming in and when. Yeah.","start_word":167,"end_word":214,"intents":[{"intent":"Check stock status","confidence_score":0.009020984}]},{"text":"Three three six, but there's already five five four in back order. So supply is more than less than demand. So per unit the unit price is 69. Right? And if you want, just put a back order, but I can't guarantee that you'll get the stock on seventeenth of If ordered today, will be delivered on September 17. September.","start_word":235,"end_word":294,"intents":[{"intent":"Put back order","confidence_score":0.097359076}]},{"text":"I told you you can put a put in a back order. Right?","start_word":297,"end_word":309,"intents":[{"intent":"Order back order","confidence_score":0.014445231}]}]},"sentiments":{"segments":[{"text":"Hi. Good afternoon. Speaking. Hey. Good afternoon, Raymond. This is Ross with Techcom. How are you?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.24955280125141144},{"text":"Good, Ross.","start_word":16,"end_word":17,"sentiment":"positive","sentiment_score":0.3573713004589081},{"text":"How are you?","start_word":18,"end_word":20,"sentiment":"neutral","sentiment_score":0.2673575282096863},{"text":"Great.","start_word":21,"end_word":21,"sentiment":"positive","sentiment_score":0.4865896701812744},{"text":"Raymond, actually, we got one customer, and he's after a week or two pass through cat six a, Keystone Coupler. Sorry. You he's after what? Ubiquiti? He's after cat six a, Keystone coupler. He's after the Cap six. What? Hello? Ross? Yep. He is after Cap sick. Cat6A Keystone Coupler. Keystone Couplers. Do you think Yep. we have it? Keystone You Cap don't six. have. I don't think we have this. I think Cap Cap Capstone. What is this? Yeah. I don't think we have this. So Have six any idea, a like, when stop stop coming in? Customer no. No. is No. after What is 24 units. what is our SKU? SKU What is our SKU? is n H U Yep. Dash Yep. UDashKDash Yep. Coupler, COUPLER, Yep. DashC six A. E six A. Yep. September 17. That you see on the portal? Hey. The customer is in Western Australia. I know. But you look at the portal, it's saying that there's a ETA of October 17. Give me a second. Let me see how many is coming in. Please check-in, like, how much stock has been coming in and when. Yeah. September 17, three three six is coming in, but there's already Three five three five six. four in back. Yeah. Three three six, but there's already five five four in back order. So supply is more than less than demand. So per unit the unit price is 69. Right? And if you want, just put a back order, but I can't guarantee that you'll get the stock on seventeenth of If ordered today, will be delivered on September 17. September. No. I told you you can put a put in a back order. Right? But I can't guarantee that you'll get on September 17 because that's already 554. You need a back order. Mhmm. Okay. Oh, so $69 is the price. If 69. your customers do yeah. 69. Right? And if Six your customers nine. Right? do want to go correct if your customer want to go ahead, they can put in a back order. Mhmm. But I can't guarantee the ETA September 17. We will try our best, but I can't guarantee. Okay. And any other alternative for this in stock? Is there any alternative for this? No. I don't have any alternative. Yeah. No. I don't have any alternative. There is a instead of dash c six a, there's a dash c six. Pick Just out the c a. six. Right? Yeah. The c six. That one is in stock. Not not a. So would that No. be compatible? Would it work? I don't know. I wouldn't know. I wouldn't know. The password see if I call connecting. I don't know why it's different, these two. Okay. How many how many customer is after? 24. I do not How many know. I are need there to check. for? CapEx, I got enough stocks. Yeah. So the difference is one one is Kept6. The other one is Kept6A. Okay. So So now yeah. mhmm. So so CapSTIC is $59. Say we are customer. The one is in 50 stock. 9. $595.09. Okay. Alright. Got you. Oh, And okay. it it seems okay. Alright. Got you. No worries, Raymond. We'll Yeah. update you Yeah. if the customer is ready to proceed. Alright? Okay. No problem. I'll Yep.","start_word":22,"end_word":581,"sentiment":"neutral","sentiment_score":-0.04310616172317948},{"text":"go thanks.","start_word":582,"end_word":583,"sentiment":"positive","sentiment_score":0.383224219083786},{"text":"Alright.","start_word":584,"end_word":584,"sentiment":"neutral","sentiment_score":0.2940899133682251},{"text":"Thanks, Ross.","start_word":585,"end_word":586,"sentiment":"positive","sentiment_score":0.4019787609577179},{"text":"Bye. Okay. Bye. Bye.","start_word":587,"end_word":590,"sentiment":"neutral","sentiment_score":0.18655653484165668}],"average":{"sentiment":"neutral","sentiment_score":-0.02374288656083889}}}}