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They apologize for being busy moving houses and ask the agent to make a note to pay on their break. The agent confirms the payment plan and bids the customer goodbye."},"intents":{"segments":[{"text":"I'll I'll pay it on my break at about 12:00. Sorry.","start_word":23,"end_word":33,"intents":[{"intent":"Pay check","confidence_score":0.046917822}]},{"text":"expect your payment. Please do Alright. so. Okay?","start_word":59,"end_word":66,"intents":[{"intent":"Expect payment","confidence_score":0.92914057}]}]},"sentiments":{"segments":[{"text":"Hello? Hi.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.1431153118610382},{"text":"Good Hi.","start_word":2,"end_word":3,"sentiment":"positive","sentiment_score":0.3953721523284912},{"text":"morning. This is Airtel accounts. I'm speaking to Jaya Latek. Yes. Sorry. I'm just on my way to work. I'll I'll pay it on my break at about 12:00. Sorry. I just I've been all over the place moving houses and everything. 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