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Good afternoon. I'm looking for Ferdinand. Oh, is this Ferdinand? Yeah.\n\nMy name is Mary calling from Regions AI. I hope you're doing well. Recently called you, Ferdinand, we are a cybersecurity company that runs an AI powered NDR platform. And reason we called you because our CTO asked me to call and check if possible to have a short discussion just to introduce about our company. And we just mhmm.\n\nEnd of October. I see. That's fine. Is it okay if we can, like, pencil book a date so that you can, in our city or manage the schedule, let's say, by second week, like, on the tenth? On the when?\n\n'20. Let me just double check. That will be Friday? Oh, '20 I'm sorry. Let me just October 28.\n\nThat will be Wednesday. Right? Or just. Okay. I'm sorry.\n\nI seems that I clicked the wrong dates. Tuesday '27. Am I right? '20. Okay.\n\nSure. Sorry. '20. Oh, I see. So '20 if you're available on the '20 Tuesday, is there any available time?\n\nMhmm. Like, 01:00 should be okay with you? 01:30. Oh, let make it two. Alright.\n\nOkay. I'll make a note, and I will be sending the invitation shortly. So looking forward to talk to you soon again. Have a good one. 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One of our agents will be with you shortly. Good afternoon. This is Kyle speaking. Yep. Scott speaking. What's in regards to? Yeah. Yeah. Mhmm. Yeah. I think you guys have called before. What I suggest is reconvene towards the end of October. At this point, I, yeah, I won't be able to make the time at the moment. You you you can? No. I won't be back on the tenth. My first availability is actually looks like no earlier than the twentieth in the afternoon. No. That'll be Tuesday. That's October 20 of October. Tuesday. Twentieth. '20 is my earliest. Yeah. Anything anything prior to that actually won't happen. Anything in the afternoon at the at this point. K. No. It would have to be 01:30. If you could. Yeah. Yeah. Two is fine. Okay. No problem. Okay. 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you for calling The Bright Group. One of our agents will be with you shortly. Good afternoon. This is Kyle speaking. Yep.\n\nScott speaking. What's in regards to? Yeah. Yeah. Mhmm.\n\nYeah. I think you guys have called before. What I suggest is reconvene towards the end of October. At this point, I, yeah, I won't be able to make the time at the moment. You you you can?\n\nNo. I won't be back on the tenth. My first availability is actually looks like no earlier than the twentieth in the afternoon. No. That'll be Tuesday.\n\nThat's October 20 of October. Tuesday. Twentieth. '20 is my earliest. Yeah.\n\nAnything anything prior to that actually won't happen. Anything in the afternoon at the at this point. K. No. It would have to be 01:30.\n\nIf you could. Yeah. Yeah. Two is fine. Okay.\n\nNo problem. Okay. Bye.","paragraphs":[{"sentences":[{"text":"Thank you for calling The Bright Group.","start":0.16,"end":2.1,"sentiment":"positive","sentiment_score":0.6508296046938215},{"text":"One of our agents will be with you shortly.","start":2.72,"end":5.06,"sentiment":"positive","sentiment_score":0.5350290271970961},{"text":"Good afternoon.","start":23.215,"end":24.035,"sentiment":"positive","sentiment_score":0.3665325939655304},{"text":"This is Kyle speaking.","start":24.095001,"end":24.994999,"sentiment":"neutral","sentiment_score":0.22224601730704308},{"text":"Yep.","start":29.550001,"end":30.050001,"sentiment":"neutral","sentiment_score":0.05039438605308533}],"sentiment":"positive","sentiment_score":0.4801527009062145,"num_words":23,"start":0.16,"end":30.050001},{"sentences":[{"text":"Scott speaking.","start":30.27,"end":30.91,"sentiment":"neutral","sentiment_score":0.02443157695233822},{"text":"What's in regards 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happen.","start":134.55,"end":138.41,"sentiment":"neutral","sentiment_score":-0.17049956321716309},{"text":"Anything in the afternoon at the at this point.","start":146.085,"end":148.66501,"sentiment":"neutral","sentiment_score":-0.02716383793287807},{"text":"K.","start":150.325,"end":150.825,"sentiment":"neutral","sentiment_score":0.04768100753426552},{"text":"No.","start":153.285,"end":153.52501,"sentiment":"neutral","sentiment_score":-0.10582075268030168},{"text":"It would have to be 01:30.","start":153.52501,"end":155.145,"sentiment":"neutral","sentiment_score":-0.07725394765535991}],"sentiment":"neutral","sentiment_score":-0.08520537912845612,"num_words":25,"start":134.55,"end":155.145},{"sentences":[{"text":"If you 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One of our agents will be with you shortly. Good afternoon. This is Kyle speaking.\n\nChannel 0: Yes. Good afternoon. I'm looking for Ferdinand.\n\nChannel 1: Yep. Scott speaking. What's in regards to?\n\nChannel 0: Oh, is this Ferdinand?\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. My name is Mary calling from Regions AI. I hope you're doing well.\n\nChannel 1: Yeah.\n\nChannel 0: Recently called you, Ferdinand, we are a cybersecurity company that runs an AI powered NDR platform.\n\nChannel 1: Mhmm.\n\nChannel 0: And reason we called you because our CTO asked me to call and check if possible to have a short discussion just to introduce about our company.\n\nChannel 1: Yeah.\n\nChannel 0: And\n\nChannel 1: I think\n\nChannel 0: we\n\nChannel 1: you\n\nChannel 0: just\n\nChannel 1: guys have called before.\n\nChannel 0: mhmm.\n\nChannel 1: What I suggest is reconvene towards the end of October.\n\nChannel 0: End of\n\nChannel 1: At\n\nChannel 0: October.\n\nChannel 1: this point, I, yeah,\n\nChannel 0: I\n\nChannel 1: I won't\n\nChannel 0: see.\n\nChannel 1: be able to make the time at the moment.\n\nChannel 0: That's fine. Is it okay if we can, like, pencil book a date so that you can, in our city or manage the schedule, let's say,\n\nChannel 1: You\n\nChannel 0: by second week,\n\nChannel 1: you you can?\n\nChannel 0: like, on the tenth?\n\nChannel 1: No. I won't be back on the tenth.\n\nChannel 0: On the when?\n\nChannel 1: My first availability is actually looks like no earlier than the twentieth in the afternoon.\n\nChannel 0: '20. Let me just double check. That will be Friday?\n\nChannel 1: No. That'll be Tuesday. That's October 20\n\nChannel 0: Oh, '20 I'm sorry.\n\nChannel 1: of October.\n\nChannel 0: Let me just October 28. That will be Wednesday. Right?\n\nChannel 1: Tuesday.\n\nChannel 0: Or just. Okay. I'm sorry. I seems that I clicked the wrong dates. Tuesday '27.\n\nAm I right?\n\nChannel 1: Twentieth. '20 is my\n\nChannel 0: '20.\n\nChannel 1: earliest.\n\nChannel 0: Okay. Sure. Sorry.\n\nChannel 1: Yeah.\n\nChannel 0: '20.\n\nChannel 1: Anything anything prior to that actually won't happen.\n\nChannel 0: Oh, I see. So '20 if you're available on the '20 Tuesday, is there any available time?\n\nChannel 1: Anything in the afternoon at the at this point.\n\nChannel 0: Mhmm. Like, 01:00\n\nChannel 1: K.\n\nChannel 0: should be okay with you?\n\nChannel 1: No. It would have to be 01:30. If you could.\n\nChannel 0: 01:30. Oh, let make it two.\n\nChannel 1: Yeah. Yeah. Two is fine.\n\nChannel 0: Alright. Okay. I'll make a note, and I will be sending the invitation shortly. So\n\nChannel 1: Okay.\n\nChannel 0: looking forward\n\nChannel 1: No problem.\n\nChannel 0: to talk to you soon again. Have a good one.\n\nChannel 1: Okay. Bye.\n\nChannel 0: Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Thank you for calling The Bright Group.","start":0.16,"end":2.1,"sentiment":"positive","sentiment_score":0.6508296046938215},{"text":"One of our agents will be with you shortly.","start":2.72,"end":5.06,"sentiment":"positive","sentiment_score":0.5350290271970961},{"text":"Good afternoon.","start":23.215,"end":24.035,"sentiment":"positive","sentiment_score":0.3665325939655304},{"text":"This is Kyle speaking.","start":24.095001,"end":24.994999,"sentiment":"neutral","sentiment_score":0.22224601730704308}],"sentiment":"positive","sentiment_score":0.4996871697631749,"channel":1,"num_words":22,"start":0.16,"end":24.994999},{"sentences":[{"text":"Yes.","start":26.045,"end":26.445,"sentiment":"neutral","sentiment_score":0.16230809688568115},{"text":"Good afternoon.","start":26.445,"end":27.185,"sentiment":"neutral","sentiment_score":0.26864228397607803},{"text":"I'm looking for 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The representative suggests a date for the meeting and asks if there is any earlier available time. The customer confirms that the meeting is on Tuesday and the representative notes that the meeting will be in the afternoon."},"intents":{"segments":[{"text":"And reason we called you because our CTO asked me to call and check if possible to have a short discussion just to introduce about our company. Yeah.","start_word":73,"end_word":100,"intents":[{"intent":"Schedule conference call","confidence_score":0.0015006121}]},{"text":"My first availability is actually looks like no earlier than the twentieth in the afternoon. '20.","start_word":192,"end_word":207,"intents":[{"intent":"Check availability","confidence_score":0.060649876},{"intent":"Confirm availability","confidence_score":0.67012006},{"intent":"Confirm availability","confidence_score":0.50667137},{"intent":"Confirm availability","confidence_score":0.46342412}]},{"text":"I'll make a note, and I will be sending the invitation shortly. So Okay.","start_word":335,"end_word":348,"intents":[{"intent":"Make note","confidence_score":0.05756909},{"intent":"Send invitation","confidence_score":0.42897666},{"intent":"Make note","confidence_score":0.09708515}]}]},"sentiments":{"segments":[{"text":"Thank you for calling The Bright Group. One of our agents will be with you shortly. Good afternoon.","start_word":0,"end_word":17,"sentiment":"positive","sentiment_score":0.555460512638092},{"text":"This is Kyle speaking. Yes. Good afternoon. I'm looking for Ferdinand. Yep. Scott speaking. What's in regards to? Oh, is this Ferdinand? Yeah. Yeah. My name is Mary calling from Regions AI.","start_word":18,"end_word":49,"sentiment":"neutral","sentiment_score":0.1315738707780838},{"text":"I hope you're doing well.","start_word":50,"end_word":54,"sentiment":"positive","sentiment_score":0.4987102448940277},{"text":"Yeah. Recently called you, Ferdinand, we are a cybersecurity company that runs an AI powered NDR platform. Mhmm. And reason we called you because our CTO asked me to call and check if possible to have a short discussion just to introduce about our company. Yeah. And I think we you just guys have called before. mhmm. What I suggest is reconvene towards the end of October. End of At October. this point, I, yeah, I I won't see. be able to make the time at the moment. That's fine. Is it okay if we can, like, pencil book a date so that you can, in our city or manage the schedule, let's say, You by second week, you you can? like, on the tenth?","start_word":55,"end_word":179,"sentiment":"neutral","sentiment_score":-0.0005155304679647088},{"text":"No.","start_word":180,"end_word":180,"sentiment":"negative","sentiment_score":-0.3554196357727051},{"text":"I won't be back on the tenth. On the when? My first availability is actually looks like no earlier than the twentieth in the afternoon. '20. Let me just double check. That will be Friday? No. That'll be Tuesday. That's October 20 Oh, '20 I'm sorry. of October. Let me just October 28. That will be Wednesday. Right? Tuesday. Or just. Okay. I'm sorry. I seems that I clicked the wrong dates. Tuesday '27. Am I right? Twentieth. '20 is my '20. earliest. Okay. Sure. Sorry. Yeah. '20. Anything anything prior to that actually won't happen. Oh, I see. So '20 if you're available on the '20 Tuesday, is there any available time? Anything in the afternoon at the at this point. Mhmm. Like, 01:00 K. should be okay with you? No. It would have to be 01:30. If you could. 01:30. Oh, let make it two. Yeah. Yeah. Two is fine. Alright. Okay. I'll make a note, and I will be sending the invitation shortly. So Okay.","start_word":181,"end_word":348,"sentiment":"neutral","sentiment_score":-0.002035407493600533},{"text":"looking forward No problem. to talk to you soon again. Have a good one.","start_word":349,"end_word":362,"sentiment":"positive","sentiment_score":0.5095391869544983},{"text":"Okay. Bye.","start_word":363,"end_word":364,"sentiment":"neutral","sentiment_score":0.24907627701759336},{"text":"Thank you. Bye.","start_word":365,"end_word":367,"sentiment":"positive","sentiment_score":0.6401398181915283}],"average":{"sentiment":"neutral","sentiment_score":0.063028807281166}}}}