{"metadata":{"transaction_key":"deprecated","request_id":"d56a3200-973a-41a3-a11c-7cb70a63dd50","sha256":"b15c8d17afe7f5a0493702b9956f5c5f13f509412c14c52b39ae86dbc6953475","created":"2026-02-19T04:03:07.037Z","duration":20.087938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":10,"output_tokens":10},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":10,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Good afternoon. Is this Kim? Hello?","confidence":0.9948031,"words":[{"word":"good","start":3.36,"end":3.6,"confidence":0.99117017,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.8292862176895142},{"word":"afternoon","start":3.6,"end":4.0,"confidence":0.9991242,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.6707998514175415},{"word":"is","start":4.0,"end":4.24,"confidence":0.99470204,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.18895451724529264},{"word":"this","start":4.24,"end":4.48,"confidence":0.99932575,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.20908530056476593},{"word":"kim","start":4.48,"end":4.98,"confidence":0.9909564,"punctuated_word":"Kim?","sentiment":"neutral","sentiment_score":0.2826995253562927},{"word":"hello","start":9.679999,"end":10.179999,"confidence":0.9948031,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.02151927351951599}],"paragraphs":{"transcript":"\nGood afternoon. Is this Kim? Hello?","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":3.36,"end":4.0,"sentiment":"positive","sentiment_score":0.7500430345535278},{"text":"Is this Kim?","start":4.0,"end":4.98,"sentiment":"neutral","sentiment_score":0.22691311438878378},{"text":"Hello?","start":9.679999,"end":10.179999,"sentiment":"neutral","sentiment_score":0.02151927351951599}],"sentiment":"positive","sentiment_score":0.3670574476321538,"num_words":6,"start":3.36,"end":10.179999}]}}]},{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]}],"paragraphs":{"transcript":"\nChannel 0: Good afternoon. Is this Kim? Hello?","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":3.36,"end":4.0,"sentiment":"positive","sentiment_score":0.7500430345535278},{"text":"Is this Kim?","start":4.0,"end":4.98,"sentiment":"neutral","sentiment_score":0.22691311438878378},{"text":"Hello?","start":9.679999,"end":10.179999,"sentiment":"neutral","sentiment_score":0.02151927351951599}],"sentiment":"positive","sentiment_score":0.3670574476321538,"channel":0,"num_words":6,"start":3.36,"end":10.179999}]},"summary":{"result":"success","short":"Good afternoon. Is this Kim? Hello?"},"intents":{"segments":[{"text":"Hello?","start_word":5,"end_word":5,"intents":[{"intent":"Confirm identity","confidence_score":0.22515552}]}]},"sentiments":{"segments":[{"text":"Good afternoon.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.7236286401748657},{"text":"Is this Kim? Hello?","start_word":2,"end_word":5,"sentiment":"neutral","sentiment_score":0.17447808384895325}],"average":{"sentiment":"positive","sentiment_score":0.33922324180603025}}}}