{"metadata":{"transaction_key":"deprecated","request_id":"019f8239-6cde-7c32-8a98-4a7e6d7e7c0e","sha256":"a2cae42a4329ca807f19d511754829825685dc5ca8d420552e76ca4d95724f76","created":"2026-07-21T01:10:30.290Z","duration":10.871938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":32},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Nathan. Obviously, can't answer your phone call at the moment. Can you leave a message after the beep?","confidence":0.9951172,"words":[{"word":"hi","start":1.04,"end":1.28,"confidence":0.99121094,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.039107754826545715},{"word":"this","start":1.28,"end":1.4399999,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.0447726808488369},{"word":"is","start":1.4399999,"end":1.68,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04748658835887909},{"word":"nathan","start":1.68,"end":2.1799998,"confidence":0.98535156,"punctuated_word":"Nathan.","sentiment":"neutral","sentiment_score":0.03586244210600853},{"word":"obviously","start":2.8,"end":3.1999998,"confidence":0.83154297,"punctuated_word":"Obviously,","sentiment":"negative","sentiment_score":-0.4746621549129486},{"word":"can't","start":3.1999998,"end":3.36,"confidence":0.82299805,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.6317350268363953},{"word":"answer","start":3.36,"end":3.6799998,"confidence":0.9970703,"punctuated_word":"answer","sentiment":"negative","sentiment_score":-0.698030948638916},{"word":"your","start":3.6799998,"end":3.84,"confidence":0.9970703,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7819545269012451},{"word":"phone","start":3.84,"end":4.0,"confidence":0.9980469,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.6183872222900391},{"word":"call","start":4.0,"end":4.16,"confidence":0.9941406,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.7171499729156494},{"word":"at","start":4.16,"end":4.24,"confidence":0.9970703,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.7242594361305237},{"word":"the","start":4.24,"end":4.3199997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6988176107406616},{"word":"moment","start":4.3199997,"end":4.56,"confidence":0.9838867,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.642388641834259},{"word":"can","start":4.56,"end":4.72,"confidence":0.63427734,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.2624269425868988},{"word":"you","start":4.72,"end":4.88,"confidence":0.9165039,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.23861807584762573},{"word":"leave","start":4.88,"end":5.12,"confidence":0.9111328,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.21287623047828672},{"word":"a","start":5.12,"end":5.2,"confidence":0.9892578,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2547997236251831},{"word":"message","start":5.2,"end":5.52,"confidence":0.9980469,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.27595430612564087},{"word":"after","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.2758640646934509},{"word":"the","start":5.7599998,"end":6.0,"confidence":0.9951172,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4818119704723358},{"word":"beep","start":6.0,"end":6.5,"confidence":0.9977214,"punctuated_word":"beep?","sentiment":"neutral","sentiment_score":-0.315848171710968}],"paragraphs":{"transcript":"\nHi. This is Nathan. Obviously, can't answer your phone call at the moment. Can you leave a message after the beep?","paragraphs":[{"sentences":[{"text":"Hi.","start":1.04,"end":1.28,"sentiment":"neutral","sentiment_score":0.039107754826545715},{"text":"This is Nathan.","start":1.28,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.04270723710457484},{"text":"Obviously, can't answer your phone call at the moment.","start":2.8,"end":4.56,"sentiment":"negative","sentiment_score":-0.6652650601334043},{"text":"Can you leave a message after the beep?","start":4.56,"end":6.5,"sentiment":"neutral","sentiment_score":-0.28977493569254875}],"sentiment":"negative","sentiment_score":-0.38754074098098845,"num_words":21,"start":1.04,"end":6.5}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Nathan. Obviously, can't answer your phone call at the moment. Can you leave a message after the beep?","paragraphs":[{"sentences":[{"text":"Hi.","start":1.04,"end":1.28,"sentiment":"neutral","sentiment_score":0.039107754826545715},{"text":"This is Nathan.","start":1.28,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.04270723710457484},{"text":"Obviously, can't answer your phone call at the moment.","start":2.8,"end":4.56,"sentiment":"negative","sentiment_score":-0.6652650601334043},{"text":"Can you leave a message after the beep?","start":4.56,"end":6.5,"sentiment":"neutral","sentiment_score":-0.28977493569254875}],"sentiment":"negative","sentiment_score":-0.38754074098098845,"channel":1,"num_words":21,"start":1.04,"end":6.5}]},"summary":{"result":"success","short":"Hi. This is Nathan. Obviously, can't answer your phone call at the moment. Can you leave a message after the beep?"},"intents":{"segments":[{"text":"Can you leave a message after the beep?","start_word":13,"end_word":20,"intents":[{"intent":"Leave message","confidence_score":0.71567696}]}]},"sentiments":{"segments":[{"text":"Hi. This is Nathan.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.04036661237478256},{"text":"Obviously, can't answer your phone call at the moment.","start_word":4,"end_word":12,"sentiment":"negative","sentiment_score":-0.6316120624542236},{"text":"Can you leave a message after the beep?","start_word":13,"end_word":20,"sentiment":"neutral","sentiment_score":-0.3184357285499573}],"average":{"sentiment":"negative","sentiment_score":-0.3881749212741852}}}}