{"metadata":{"transaction_key":"deprecated","request_id":"019f7d9f-00f2-7fc3-961b-1d116b840d28","sha256":"092a435facd31e63dc42399d5e4eff5e157e6f155d5b5f00eeb88f4b2fb3b216","created":"2026-07-20T03:43:21.388Z","duration":6.0479374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":14,"output_tokens":14},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":14,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Mason. Please leave a message.","confidence":0.9980469,"words":[{"word":"hi","start":0.88,"end":1.1999999,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.1019844263792038},{"word":"you've","start":1.1999999,"end":1.52,"confidence":0.9926758,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.03945968672633171},{"word":"reached","start":1.52,"end":1.8399999,"confidence":0.9970703,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.013078540563583374},{"word":"mason","start":1.8399999,"end":2.34,"confidence":0.9838867,"punctuated_word":"Mason.","sentiment":"neutral","sentiment_score":0.0022958219051361084},{"word":"please","start":2.48,"end":2.8,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2922062873840332},{"word":"leave","start":2.8,"end":3.04,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.32534095644950867},{"word":"a","start":3.04,"end":3.12,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.3193925619125366},{"word":"message","start":3.12,"end":3.62,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.1747150719165802}],"paragraphs":{"transcript":"\nHi. You've reached Mason. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.1019844263792038},{"text":"You've reached Mason.","start":1.1999999,"end":2.34,"sentiment":"neutral","sentiment_score":-0.01674746846159299},{"text":"Please leave a message.","start":2.48,"end":3.62,"sentiment":"neutral","sentiment_score":-0.2779137194156647}],"sentiment":"neutral","sentiment_score":-0.13248910708352923,"num_words":8,"start":0.88,"end":3.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Mason. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.1019844263792038},{"text":"You've reached Mason.","start":1.1999999,"end":2.34,"sentiment":"neutral","sentiment_score":-0.01674746846159299},{"text":"Please leave a message.","start":2.48,"end":3.62,"sentiment":"neutral","sentiment_score":-0.2779137194156647}],"sentiment":"neutral","sentiment_score":-0.13248910708352923,"channel":1,"num_words":8,"start":0.88,"end":3.62}]},"summary":{"result":"success","short":"Hi. You've reached Mason. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":4,"end_word":7,"intents":[{"intent":"Leave message","confidence_score":0.79430264}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Mason. Please leave a message.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":-0.12089986354112624}],"average":{"sentiment":"neutral","sentiment_score":-0.12089985609054564}}}}