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wanna","start":48.345,"end":49.705,"sentiment":"neutral","sentiment_score":0.007139402441680431}],"sentiment":"neutral","sentiment_score":0.010518147920568785,"channel":0,"num_words":12,"start":45.545002,"end":49.705},{"sentences":[{"text":"That's","start":49.505,"end":49.905,"sentiment":"neutral","sentiment_score":0.019627202302217484}],"sentiment":"neutral","sentiment_score":0.019627202302217484,"channel":1,"num_words":1,"start":49.505,"end":49.905},{"sentences":[{"text":"introduce","start":49.705,"end":50.205,"sentiment":"neutral","sentiment_score":0.02919948846101761}],"sentiment":"neutral","sentiment_score":0.02919948846101761,"channel":0,"num_words":1,"start":49.705,"end":50.205},{"sentences":[{"text":"fine.","start":49.905,"end":50.405,"sentiment":"neutral","sentiment_score":0.046721912920475006}],"sentiment":"neutral","sentiment_score":0.046721912920475006,"channel":1,"num_words":1,"start":49.905,"end":50.405},{"sentences":[{"text":"our","start":50.345,"end":50.505,"sentiment":"neutral","sentiment_score":-0.001959739252924919}],"sentiment":"neutral","sentiment_score":-0.001959739252924919,"channel":0,"num_words":1,"start":50.345,"end":50.505},{"sentences":[{"text":"Yeah.","start":50.865,"end":51.105,"sentiment":"neutral","sentiment_score":0.05343170091509819},{"text":"There's no need to introduce.","start":51.105,"end":52.485,"sentiment":"neutral","sentiment_score":-0.022606196999549865},{"text":"The answer is no.","start":52.945,"end":54.065002,"sentiment":"neutral","sentiment_score":-0.19729646295309067},{"text":"Thank you very much.","start":54.065002,"end":55.025,"sentiment":"positive","sentiment_score":0.4956660568714142},{"text":"Have a good day.","start":55.025,"end":55.745,"sentiment":"positive","sentiment_score":0.43461577594280243}],"sentiment":"neutral","sentiment_score":0.1595745664089918,"channel":1,"num_words":18,"start":50.865,"end":55.745},{"sentences":[{"text":"Bye bye.","start":55.745,"end":56.485,"sentiment":"neutral","sentiment_score":0.1997648924589157}],"sentiment":"neutral","sentiment_score":0.1997648924589157,"channel":1,"num_words":2,"start":55.745,"end":56.485},{"sentences":[{"text":"Alright, Mike.","start":57.065002,"end":57.815937,"sentiment":"neutral","sentiment_score":0.0912511944770813}],"sentiment":"neutral","sentiment_score":0.0912511944770813,"channel":0,"num_words":2,"start":57.065002,"end":57.815937}]},"summary":{"result":"success","short":"Andrew from Helsance AI introduces their company as an AI security analyst and asks Daniel if he would like to be contacted regarding cold calls related to cybersecurity. Daniel responds negatively and the call ends politely."},"intents":{"segments":[{"text":"This is Andrew from Vigilance AI. Am I speaking to Daniel? Hang on.","start_word":3,"end_word":15,"intents":[{"intent":"Verify identity","confidence_score":0.025852202},{"intent":"Introduce oneself","confidence_score":0.17732342}]},{"text":"Do you think that I should be answering cold calls? Is that what you think is a good cybersecurity strategy for me to be speaking to people who call me out of the blue?","start_word":71,"end_word":104,"intents":[{"intent":"Ask about cybersecurity strategy","confidence_score":0.011971505}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Daniel? Hang on. Who is it? Andrew from Vigilance AI. Hi, Vigilance Daniel. AI. That's right. Oh, okay. Yes. What can I do? Yeah. Just a real quick one. Vigilance AI is our around the clock AI security analyst. Right. Every And alert so as that fires a security analyst, let's imagine that I'm very serious about cybersecurity. Do you think that I should be answering cold calls? Is that what you think is a good cybersecurity strategy for me to be speaking to people who call me out of the blue? Well, I do understand what you mean, Daniel. But, again, we wanna That's introduce fine. our Yeah. There's no need to introduce. The answer is no.","start_word":0,"end_word":130,"sentiment":"neutral","sentiment_score":-0.000951219059061259},{"text":"Thank you very much. Have a good day.","start_word":131,"end_word":138,"sentiment":"positive","sentiment_score":0.4605187177658081},{"text":"Bye bye. Alright, Mike.","start_word":139,"end_word":142,"sentiment":"neutral","sentiment_score":0.15369848906993866}],"average":{"sentiment":"neutral","sentiment_score":0.030736181724584845}}}}