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Good morning. Adam, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. Adam, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Adam, it's Cloud Solution IT. We are a managed service provider.\n\nWe are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Adam, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next month, maybe on second or third week of September. Mhmm. Alright.\n\nOkay. That'll be fine, Adam. Alright. No no worries. Take care.\n\nAlright. Alright. 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care.","start":89.92294,"end":90.56294,"sentiment":"neutral","sentiment_score":0.25661079585552216},{"text":"Bye.","start":90.56294,"end":91.06294,"sentiment":"neutral","sentiment_score":0.1124916672706604}],"sentiment":"neutral","sentiment_score":0.3202602465947469,"channel":1,"num_words":6,"start":89.20294,"end":91.06294},{"sentences":[{"text":"Alright.","start":90.68294,"end":91.08294,"sentiment":"neutral","sentiment_score":0.08345284312963486},{"text":"Alright.","start":91.08294,"end":91.48293,"sentiment":"neutral","sentiment_score":0.0812675878405571},{"text":"Bye","start":91.48293,"end":91.64294,"sentiment":"neutral","sentiment_score":0.06881241500377655}],"sentiment":"neutral","sentiment_score":0.07784428199132283,"channel":0,"num_words":3,"start":90.68294,"end":91.64294},{"sentences":[{"text":"Bye.","start":91.602936,"end":92.102936,"sentiment":"neutral","sentiment_score":0.07732103765010834}],"sentiment":"neutral","sentiment_score":0.07732103765010834,"channel":1,"num_words":1,"start":91.602936,"end":92.102936},{"sentences":[{"text":"bye.","start":91.64294,"end":92.14294,"sentiment":"neutral","sentiment_score":0.041297271847724915}],"sentiment":"neutral","sentiment_score":0.041297271847724915,"channel":0,"num_words":1,"start":91.64294,"end":92.14294}]},"summary":{"result":"success","short":"The customer, Ronald, is calling the company Cloud Solutions IT to introduce their managed service provider and Microsoft trusted partner, Cloud solution IT. He explains that they offer cloud solutions including cybersecurity, backup and recovery, SharePoint, and other tools. He suggests an introductory meeting with the CTO, but the agent explains that it may not be beneficial and suggests scheduling for the second or third week of September. The call ends with the agent thanking the customer for his time."},"intents":{"segments":[{"text":"Adam, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":29,"end_word":79,"intents":[{"intent":"Introduce company","confidence_score":0.0639067}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good morning. Adam, it's Ronald from Cloud Solution IT. How are you doing Hello. today?","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.16332870721817017},{"text":"Good.","start_word":17,"end_word":17,"sentiment":"positive","sentiment_score":0.3778289556503296},{"text":"How are you?","start_word":18,"end_word":20,"sentiment":"neutral","sentiment_score":0.2858256697654724},{"text":"I'm doing wonderful. Thank you for asking.","start_word":21,"end_word":27,"sentiment":"positive","sentiment_score":0.6712672710418701},{"text":"Good. Adam, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Adam, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Adam, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next month, maybe on second or third week of September. Yeah. It's it's a bonus. All of our IT is managed in house. So it Mhmm. it it it probably probably wouldn't be any much benefit, I don't think. Alright. Okay. That'll Yeah. Alright. be fine, Adam. Alright. Great. No no worries. Take care.","start_word":28,"end_word":214,"sentiment":"neutral","sentiment_score":0.03125717118382454},{"text":"Thanks a lot.","start_word":215,"end_word":217,"sentiment":"positive","sentiment_score":0.4256724417209625},{"text":"Take care. Bye. Alright. Alright. Bye Bye. bye.","start_word":218,"end_word":225,"sentiment":"neutral","sentiment_score":0.10644414275884628}],"average":{"sentiment":"neutral","sentiment_score":0.0794454838679387}}}}