{"metadata":{"transaction_key":"deprecated","request_id":"01a0ac9f-f88d-7df2-9d4d-73020da40403","sha256":"6802cf7e42a27c9e47e436ce74619e169e007ab98b1d645368cae6d6a6174e37","created":"2026-09-16T23:49:20.960Z","duration":14.183937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":38,"output_tokens":38},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":38,"output_tokens":14}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Good evening. Jake, this is Mary calling from Vigilance AI. I hope you're doing well. Jake, we are a cybersecuritycom","confidence":0.99853516,"words":[{"word":"yes","start":3.36,"end":3.86,"confidence":0.9501953,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.283743679523468},{"word":"good","start":3.9199998,"end":4.16,"confidence":0.9790039,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.6467524170875549},{"word":"evening","start":4.16,"end":4.66,"confidence":0.79589844,"punctuated_word":"evening.","sentiment":"positive","sentiment_score":0.5346418619155884},{"word":"jake","start":4.96,"end":5.3599997,"confidence":0.9980469,"punctuated_word":"Jake,","sentiment":"positive","sentiment_score":0.4108492434024811},{"word":"this","start":5.3599997,"end":5.68,"confidence":0.99902344,"punctuated_word":"this","sentiment":"positive","sentiment_score":0.4803040027618408},{"word":"is","start":5.68,"end":5.8399997,"confidence":0.99902344,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.3915398418903351},{"word":"mary","start":5.8399997,"end":6.3199997,"confidence":0.99609375,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.4329069852828979},{"word":"calling","start":6.3199997,"end":6.72,"confidence":0.98291016,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.40007802844047546},{"word":"from","start":6.72,"end":7.22,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.4338046610355377},{"word":"vigilance","start":7.2799997,"end":7.7799997,"confidence":0.94018555,"punctuated_word":"Vigilance","sentiment":"positive","sentiment_score":0.3549795150756836},{"word":"ai","start":8.16,"end":8.559999,"confidence":0.9116211,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.38999143242836},{"word":"i","start":8.559999,"end":8.72,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.7544340491294861},{"word":"hope","start":8.72,"end":8.96,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.7628277540206909},{"word":"you're","start":8.96,"end":9.2,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.6852867007255554},{"word":"doing","start":9.2,"end":9.44,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.6330040097236633},{"word":"well","start":9.44,"end":9.94,"confidence":0.99853516,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.646353542804718},{"word":"jake","start":11.679999,"end":12.0,"confidence":0.986084,"punctuated_word":"Jake,","sentiment":"neutral","sentiment_score":0.07976639270782471},{"word":"we","start":12.0,"end":12.16,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06970664858818054},{"word":"are","start":12.16,"end":12.4,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.08362896740436554},{"word":"a","start":12.4,"end":12.799999,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08825914561748505},{"word":"cybersecuritycom","start":12.799999,"end":14.183937,"confidence":0.64367676,"punctuated_word":"cybersecuritycom","sentiment":"neutral","sentiment_score":0.08368164300918579}],"paragraphs":{"transcript":"\nYes. Good evening. Jake, this is Mary calling from Vigilance AI. I hope you're doing well. Jake, we are a cybersecuritycom","paragraphs":[{"sentences":[{"text":"Yes.","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.283743679523468},{"text":"Good evening.","start":3.9199998,"end":4.66,"sentiment":"positive","sentiment_score":0.5906971395015717},{"text":"Jake, this is Mary calling from Vigilance AI.","start":4.96,"end":8.559999,"sentiment":"positive","sentiment_score":0.41180671378970146},{"text":"I hope you're doing well.","start":8.559999,"end":9.94,"sentiment":"positive","sentiment_score":0.6963812112808228},{"text":"Jake, we are a cybersecuritycom","start":11.679999,"end":14.183937,"sentiment":"neutral","sentiment_score":0.08100855946540833}],"sentiment":"positive","sentiment_score":0.4117400248845418,"num_words":21,"start":3.36,"end":14.183937}]}}]},{"alternatives":[{"transcript":"Hello. Jake speaking.","confidence":0.9213867,"words":[{"word":"hello","start":1.1999999,"end":1.52,"confidence":0.9213867,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.030279045924544334},{"word":"jake","start":1.52,"end":1.8399999,"confidence":0.6323242,"punctuated_word":"Jake","sentiment":"neutral","sentiment_score":0.028091508895158768},{"word":"speaking","start":1.8399999,"end":2.34,"confidence":0.99609375,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.05087444558739662}],"paragraphs":{"transcript":"\nHello. Jake speaking.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.030279045924544334},{"text":"Jake speaking.","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.039482977241277695}],"sentiment":"neutral","sentiment_score":0.036415000135699906,"num_words":3,"start":1.1999999,"end":2.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Jake speaking.\n\nChannel 0: Yes. Good evening. Jake, this is Mary calling from Vigilance AI. I hope you're doing well. Jake, we are a cybersecuritycom","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.030279045924544334},{"text":"Jake speaking.","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.039482977241277695}],"sentiment":"neutral","sentiment_score":0.036415000135699906,"channel":1,"num_words":3,"start":1.1999999,"end":2.34},{"sentences":[{"text":"Yes.","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.283743679523468},{"text":"Good evening.","start":3.9199998,"end":4.66,"sentiment":"positive","sentiment_score":0.5906971395015717},{"text":"Jake, this is Mary calling from Vigilance AI.","start":4.96,"end":8.559999,"sentiment":"positive","sentiment_score":0.41180671378970146},{"text":"I hope you're doing well.","start":8.559999,"end":9.94,"sentiment":"positive","sentiment_score":0.6963812112808228},{"text":"Jake, we are a cybersecuritycom","start":11.679999,"end":14.183937,"sentiment":"neutral","sentiment_score":0.08100855946540833}],"sentiment":"positive","sentiment_score":0.4117400248845418,"channel":0,"num_words":21,"start":3.36,"end":14.183937}]},"summary":{"result":"success","short":"Hello. Jake speaking. Yes. Good evening. Jake, this is Mary calling from Vigilance AI. I hope you're doing well. Jake, we are a cybersecuritycom"},"intents":{"segments":[{"text":"I hope you're doing well.","start_word":14,"end_word":18,"intents":[{"intent":"Welcome","confidence_score":0.0049929763},{"intent":"Confirm identity","confidence_score":0.035290577},{"intent":"Introduce oneself","confidence_score":0.075357646},{"intent":"End conversation","confidence_score":0.061527155}]}]},"sentiments":{"segments":[{"text":"Hello. Jake speaking. Yes.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.10826941579580308},{"text":"Good evening. Jake, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":4,"end_word":18,"sentiment":"positive","sentiment_score":0.522614061832428},{"text":"Jake, we are a cybersecuritycom","start_word":19,"end_word":23,"sentiment":"neutral","sentiment_score":0.09274306148290634}],"average":{"sentiment":"positive","sentiment_score":0.3557882308959961}}}}