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Speaking. Not bad. How are you? At the moment, no. It's not. Sorry. Tomorrow. Yeah. That's that should be okay. Yep. Yep. No worries. Alright. Thank you. 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Speaking. Not bad. How are you? At the moment, no.\n\nIt's not. Sorry. Tomorrow. Yeah. That's that should be okay.\n\nYep. Yep. No worries. Alright. 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This is Craig.\n\nChannel 1: Speaking.\n\nChannel 0: This is Veronica from Oakview Financial. How are you?\n\nChannel 1: Not bad. How are you?\n\nChannel 0: I'm good. Thanks. I had you booked in to go over your annual review. Is now still a good time for you?\n\nChannel 1: At the moment, no. It's not. Sorry.\n\nChannel 0: No. That's okay. When is a better time? And I will get you rescheduled.\n\nChannel 1: Tomorrow.\n\nChannel 0: Let me see here. I could. Let me see. Tomorrow's quite busy, but I can I can probably fit you in 11:30? That would be the only time.\n\nChannel 1: Yeah. That's that should be okay. Yep.\n\nChannel 0: Yeah?\n\nChannel 1: Yep.\n\nChannel 0: Okay. Sorry. That will be tomorrow at 11:30AM.\n\nChannel 1: No worries.\n\nChannel 0: Okay. No problem. I will speak\n\nChannel 1: Alright.\n\nChannel 0: to you tomorrow.\n\nChannel 1: Thank you.\n\nChannel 0: Thanks. 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The customer was unable to make it the next day at 11:30AM and the representative agreed to reschedule for the next day at the same time."},"intents":{"segments":[{"text":"I had you booked in to go over your annual review. Is now still a good time for you? At the moment, no. It's not. Sorry. No. That's okay. When is a better time? And I will get you rescheduled. Tomorrow.","start_word":24,"end_word":64,"intents":[{"intent":"Reschedule meeting","confidence_score":0.13213487}]}]},"sentiments":{"segments":[{"text":"Hello? Good afternoon. This is Craig. Speaking. This is Veronica from Oakview Financial. How are you?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.2141110897064209},{"text":"Not bad.","start_word":16,"end_word":17,"sentiment":"positive","sentiment_score":0.3472521901130676},{"text":"How are you?","start_word":18,"end_word":20,"sentiment":"neutral","sentiment_score":0.280708909034729},{"text":"I'm good. 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