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Damien speaking.\n\nChannel 0: Yeah. Good afternoon. Damien, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm doing well. Thanks, Ronald. And yourself?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Damien, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT.\n\nChannel 1: No. That's okay. You your records probably still have me working at BoomLogistix. Is that correct?\n\nChannel 0: Yes, sir. Yep.\n\nChannel 1: I no longer work there.\n\nChannel 0: Alright. But but your current position now, sir, are\n\nChannel 1: I'm\n\nChannel 0: you\n\nChannel 1: I actually work for I probably work for a competitor of yours.\n\nChannel 0: alright. Got it, sir. 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bye.","start":67.01,"end":67.75,"sentiment":"neutral","sentiment_score":0.07369487546384335}],"sentiment":"neutral","sentiment_score":0.07369487546384335,"channel":0,"num_words":2,"start":67.01,"end":67.75}]},"summary":{"result":"success","short":"An IT representative named Ronald calls a customer named Damien to introduce his company and offer their services. Damien explains that he no longer works at BoomLogistix and is currently working for a competitor. Ronald thanks Damien and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Good afternoon. Damien speaking. Yeah. Good afternoon. Damien, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.20783774554729464},{"text":"I'm doing well. Thanks, Ronald. And yourself? I'm doing wonderful. Thank you for asking.","start_word":19,"end_word":32,"sentiment":"positive","sentiment_score":0.5676029920578003},{"text":"Damien, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. No. That's okay. You your records probably still have me working at BoomLogistix. Is that correct? Yes, sir. Yep. I no longer work there. Alright. But but your current position now, sir, are I'm you I actually work for I probably work for a competitor of yours. alright. Got it, sir. I understand. No worries. Have a good day. No worries. Enjoy your day, sir. Bye bye.","start_word":33,"end_word":160,"sentiment":"neutral","sentiment_score":0.02500489167869091},{"text":"Thank you.","start_word":161,"end_word":162,"sentiment":"positive","sentiment_score":0.339718222618103},{"text":"You too. Alright. Bye. Bye bye.","start_word":163,"end_word":168,"sentiment":"neutral","sentiment_score":0.1106688678264618}],"average":{"sentiment":"neutral","sentiment_score":0.10473760950979578}}}}