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How you going, darling? Good. Oh, I think I think I'm still recovering from Aesir. I'm in my butt pants and everything. Yeah. Yeah. Definitely. Most definitely. Yes. You did. You sure did. Yeah. I sure did. And I've also been talking to them, so I was kind of aware. Yep. Yep. Yep. Yes. No. That's okay. That's all that's all they want. They just want confirm they just want confirmation that, like, that position was a volunteer position. No remuneration. So it's just, like, in an email statement, just literally exactly that. This is a volunteer position. No remuneration. Hours were blah at the time. Hours are now nothing. Yeah. Yes. Perfect. You can you can definitely send that through if you are comfortable doing that. Yep. Absolutely. Yeah. Yeah. So, basically, because this claim started on the back of your trauma claim, like, the the full IP documents were never completed, like, only partial IP documents were. So it's just, I guess, filling the gap to go on an ongoing IP claim. So this is just, like, the initial, like, initial feature from your IP benefit that they wanted to get paid. So it's the ongoing claim form from your doctor to basically state that, yes, you're not well enough to work and and until blah date at this point, you know, you're gonna be off work, and I deem that you should be off work because of blah blah blah. Yeah. Correct. Are you subbed? Don't have to sub again? Yep. No. Not all of it. You don't have to use your holiday leave. You can use some of you can use some of your sick leave. The policy I can double check with the the claims assessor tomorrow. She's obviously gone home today. So I can double check with the claims assessor tomorrow and confirm where she like, where the assessment would be regarding, like, ten weeks worth of sick leave. So sick leave that they're gonna look at more so than the annual or or anything like that or long service, so that doesn't apply. No. Yeah. No. That stays. Just leave it. Just leave it. Hold it. Let it let it roll. And if you decide to step down, then they get paid out. It's it's just sick leave really that really pinned into it, but I'll ask Victoria tomorrow about whether that's gonna come into question for the policy. Because it's a it's a bit of sick leave, but it's not you know, I've seen much higher. Yeah. Always. But yeah. Yeah. 100 percent. And and he may just be willing to say, oh, no. Current diagnosis is this. Symptoms of these. Like, you know, you're currently feeling mild, moderate, severe. You know, you're struggling to do. You don't want to do. You you know, it's it's just it's basically everything you were telling me with respect to your your medications have changed. It it it ebbs and flows with you feelings wise. It's you you need the time to recover. You need the time to to just exist. So it's just it's basically the the statements that you you you and I have been talking about, but just from him. So it's just a matter of when he's filling out the form, just have a chat to him and be like, hey. Like, obviously, the treatment plan, everything has to come from him, but where does everything fit? What's everything looking like? Are we yeah. Is he happy to sign you off? Yeah. But it you know? No. But chronic fatigue isn't well, fatigue in general is massive. Like, having the mental capacity to be able to sit down and do yeah. 100%. Just I'm I'm struggling to like, I can do things, but I struggle to concentrate on a task an extended period of time. I cannot do the my my job my job requires me to sit at a desk and do blah blah blah. I can't, and I don't want to. Yes. Card. Correct. Yes. Yeah. I don't don't want to. Let me let me be at home. Yeah. Let me catch up on all of the shows that I didn't get to watch for the last ten years. Exactly. Yeah. The the other form that has to be filled out is basically a form from you that's that you fill out as well. So it's just you from your side of things. So that's basically from the doctor's side, and then that's from your side. It's it's basically pretty mirror image. Like, the forms are pretty same same ish. It does obviously yeah. Like, a lot a lot of the a lot of the medical questions. Yours goes a little bit more into, you know, are you interested in returning to work? Have you returned to work? Have you done any hours? What kind of work did you do type of questions. Nothing to strenuous everything. You know? You know? Are you entitled to any other claims, which you're not there's no, you know, workers' comp or anything like that? Are you currently receiving any unpaid like, any paid leave? It's those kinds of questions. So questions that are gonna be pretty easy. Yeah. Yeah. Just yeah. Just come and do basic administration stuff that you can sort of do with your eyes closed. Yeah. Yeah. A 100 percent. Work's willing to to cater to you, but you're not. And they're not gonna go to your work. It's just gonna come from you. It's it's not a workplace incident or injury. They have no need to go to the work. It's all it's all medical based. So it's gonna come from the doctor, and it's just gonna come from you with regards to how are you feeling. Like, you you're obviously seeing your doctor. What's your current treatment plan? Are are you is your treatment providing any relief? So, you know, are you interested in being rehabilitated to return to work? Are you returning to work? Have you worked at all? Yeah. Yeah. And then, yeah, what you know, if you were to return to work, what's you know, what hours have you done and stuff like that. It's just literally have you, are you, when are you expecting to? Yeah. Yes. Yeah. So that that's the kind of information. Like, you you are being there. It's it is is physically taxing for you to do standard normal tasks because realistically driving for forty five minutes what you would have engaged in maybe less like, three hours worth of three three, four hours worth of activity in that, driving for forty five minutes each way and then maybe say an hour, hour and a half at the doctor. Yeah. And and then to have to go and have a nap, like, it's physically taxing. You you are unable to do anything for more than three hours since. So that is that that's information that is is prudent. How's that? Can't can't cook dinner. Don't want to. Husband. Yeah. That's all we that's all we do. We love naps. Yeah. Oh, I think you're right. So with that, we can we can get it I can get it moving today. Basically, the money will come over tomorrow. It's just a matter of which way you want me to do things. So if the money is sitting in the Rockwood Family Trust account, I can request the money to transfer from that account over into the hub account, and it'll pay tomorrow. It sure is. Yeah. I will invest that today, right now. Sorry. I did not even clock that when I without yeah. No. No. That's okay. No. I'll I'll literally I'll do it right now, and it'll buy overnight. So that's nice and active. Yes. Yes. Yeah. So I'll get all that placed and traded right now, so that's easy. There there are a couple of documents I do need to send you to get the account transferred over to the new menu. Yeah. Yep. And to drop the fees to what Savvy and you agree during a conversation. So it's just a a form to drop and reduce the fees in line with what he put in the SOA. And I update I updated the whole statement of advice with the changes that he wrote per like, wrote because I know that you didn't end up taking the statement of advice home. He kept it. So I've updated that. Yeah. I've updated that to send to you so that way that way you'll get a copy as well. And I was talking to you before I just sent you documents, and you sat there going, what? Cool. So I will get all of that done, and I'll I'll place everything tonight. That's easy. Enough to do. Now that covers off everything there. So I'll place the trades. Documents are coming to you as soon as we get off the phone. And then outside of that, yeah, you just need to provide the the couple of outstanding for the claim, and then they can go ahead with that. So it's just the, like, confirmation of your role or just the fact that you've been you know, if you have a statement saying that you've you're no longer working for them. That's perfect. And then the two financials, which is excellent there. No. That's perfect. No. I'll send them through, and I'll have a look. Yes. Yes. No. That's perfect. Yeah. Send them through, and I'll have a look, and I can always forward them on if they're appropriate. And then, yeah, you just need to fill out the ongoing customer claim form. Really simple questions to answer, and then just get a good old doctor fill out the medical one. Okay. Yeah. Absolutely no rush. We're not we're not stressing the money like most of the claims that I'm going through. It's not weird. Yeah. I know. I I got the email. I I was sitting in, and I I had Caden who you spoke through just before when you called back in, and and he goes, hey, Janine. Letter came through. I was like, fantastic. So that was that was a bit of happiness for my morning too. Yeah. The best. Yeah. I know. Thanks for taking the hot minute. Yeah. On that one. Yeah. So much. Yeah. We can help that in and start from that. That's not gonna be an issue at all. No. It is. Well, yeah, it's what's the what what does the strategy become if it's medically allowed or and if the doc because it it's all contingent on the doctors. As much as I would love to say, yes. Let's go for it. It's all contingent on what the doctors are willing to sign you off us. And if the doctors can sign it off? Yeah. Why not? Yeah. It was it it's it's a high stress role. I'm not mentally coping with things. Where do we fit? 100 percent. I'll just Yeah. And just give me a call when you finish with your chemo, depending how you feel, and we can chat from there. Yeah. Now you had one other question that I wanna answer. It's not about you, but it's about Le Husband. Yes. I can answer that. So on all the documents that we have from twelve months ago when we went through everything with him, he said that he canceled it. Yes. So do you do you wanna do me a favor? Do you have because, like, obviously, you sent me through the the snip the screenshot thing from the bank bank statement screenshot. My lord. Do you have any certificates of currency or policy schedules that you've received from them for him. Yeah. Because he he had said he he can't he canceled them be like, before we even wrote insurance for them for him, we asked, do you have insurance? He's like, no. No. Years ago, he canceled it. Welcome. Husband. And that's that's that's what I wanna double check. I don't I don't wanna go, hey, Janine. Cancel it now and not actually look at it and figure out what it is that he has. Yes. Yeah. No. No. No. You you you don't have to find PDFs. I'll find PDFs if you have yeah. If you find me, I can policy schedule, policy number, any of the above, I will do the rest. Yeah. Maybe. Maybe. Right. Oh, No. But we are definitely getting there. Yes. Yes. Send it through to me, and I'll I'll have a good old look over it, and we can go from there. Amazing. Well, let me know come a couple of weeks how everything goes with the doctor. If there's any questions if you if you're even if you're sitting with the doctor and you guys wanna ask questions or have have questions, give me a call. I'm happy to talk to the both of you at the same time. Not my first time being a third party in the doctor's room. Yeah. No. That's fine. Absolutely. If you send send me send me the financials first and yeah. And I'll I'll have a look through it and yeah. We'll just go from there. And even if you just send me bits and pieces as you receive them, I'll just package them up and send it all off once we have everything. Amazing. Cool. Alright. Well, yeah, always happy days. I'll get everything happening on my side, and we'll go from there. You too, Janine. 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Good good good evening, Janine. Good. Just me yelling at my computer. It wouldn't pick up.\n\nYeah. It would not pick up at all. I'm clicking the answer button, and it just wasn't doing it. How you going, darling? Good.\n\nOh, I think I think I'm still recovering from Aesir. I'm in my butt pants and everything. Yeah. Yeah. Definitely.\n\nMost definitely. Yes. You did. You sure did. Yeah.\n\nI sure did. And I've also been talking to them, so I was kind of aware. Yep. Yep. Yep.\n\nYes. No. That's okay. That's all that's all they want. They just want confirm they just want confirmation that, like, that position was a volunteer position.\n\nNo remuneration. So it's just, like, in an email statement, just literally exactly that. This is a volunteer position. No remuneration. Hours were blah at the time.\n\nHours are now nothing. Yeah. Yes. Perfect. You can you can definitely send that through if you are comfortable doing that.\n\nYep. Absolutely. Yeah. Yeah. So, basically, because this claim started on the back of your trauma claim, like, the the full IP documents were never completed, like, only partial IP documents were.\n\nSo it's just, I guess, filling the gap to go on an ongoing IP claim. So this is just, like, the initial, like, initial feature from your IP benefit that they wanted to get paid. So it's the ongoing claim form from your doctor to basically state that, yes, you're not well enough to work and and until blah date at this point, you know, you're gonna be off work, and I deem that you should be off work because of blah blah blah. Yeah. Correct.\n\nAre you subbed? Don't have to sub again? Yep. No. Not all of it.\n\nYou don't have to use your holiday leave. You can use some of you can use some of your sick leave. The policy I can double check with the the claims assessor tomorrow. She's obviously gone home today. So I can double check with the claims assessor tomorrow and confirm where she like, where the assessment would be regarding, like, ten weeks worth of sick leave.\n\nSo sick leave that they're gonna look at more so than the annual or or anything like that or long service, so that doesn't apply. No. Yeah. No. That stays.\n\nJust leave it. Just leave it. Hold it. Let it let it roll. And if you decide to step down, then they get paid out.\n\nIt's it's just sick leave really that really pinned into it, but I'll ask Victoria tomorrow about whether that's gonna come into question for the policy. Because it's a it's a bit of sick leave, but it's not you know, I've seen much higher. Yeah. Always. But yeah.\n\nYeah. 100 percent. And and he may just be willing to say, oh, no. Current diagnosis is this. Symptoms of these.\n\nLike, you know, you're currently feeling mild, moderate, severe. You know, you're struggling to do. You don't want to do. You you know, it's it's just it's basically everything you were telling me with respect to your your medications have changed. It it it ebbs and flows with you feelings wise.\n\nIt's you you need the time to recover. You need the time to to just exist. So it's just it's basically the the statements that you you you and I have been talking about, but just from him. So it's just a matter of when he's filling out the form, just have a chat to him and be like, hey. Like, obviously, the treatment plan, everything has to come from him, but where does everything fit?\n\nWhat's everything looking like? Are we yeah. Is he happy to sign you off? Yeah. But it you know?\n\nNo. But chronic fatigue isn't well, fatigue in general is massive. Like, having the mental capacity to be able to sit down and do yeah. 100%. Just I'm I'm struggling to like, I can do things, but I struggle to concentrate on a task an extended period of time.\n\nI cannot do the my my job my job requires me to sit at a desk and do blah blah blah. I can't, and I don't want to. Yes. Card. Correct.\n\nYes. Yeah. I don't don't want to. Let me let me be at home. Yeah.\n\nLet me catch up on all of the shows that I didn't get to watch for the last ten years. Exactly. Yeah. The the other form that has to be filled out is basically a form from you that's that you fill out as well. So it's just you from your side of things.\n\nSo that's basically from the doctor's side, and then that's from your side. It's it's basically pretty mirror image. Like, the forms are pretty same same ish. It does obviously yeah. Like, a lot a lot of the a lot of the medical questions.\n\nYours goes a little bit more into, you know, are you interested in returning to work? Have you returned to work? Have you done any hours? What kind of work did you do type of questions. Nothing to strenuous everything.\n\nYou know? You know? Are you entitled to any other claims, which you're not there's no, you know, workers' comp or anything like that? Are you currently receiving any unpaid like, any paid leave? It's those kinds of questions.\n\nSo questions that are gonna be pretty easy. Yeah. Yeah. Just yeah. Just come and do basic administration stuff that you can sort of do with your eyes closed.\n\nYeah. Yeah. A 100 percent. Work's willing to to cater to you, but you're not. And they're not gonna go to your work.\n\nIt's just gonna come from you. It's it's not a workplace incident or injury. They have no need to go to the work. It's all it's all medical based. So it's gonna come from the doctor, and it's just gonna come from you with regards to how are you feeling.\n\nLike, you you're obviously seeing your doctor. What's your current treatment plan? Are are you is your treatment providing any relief? So, you know, are you interested in being rehabilitated to return to work? Are you returning to work?\n\nHave you worked at all? Yeah. Yeah. And then, yeah, what you know, if you were to return to work, what's you know, what hours have you done and stuff like that. It's just literally have you, are you, when are you expecting to?\n\nYeah. Yes. Yeah. So that that's the kind of information. Like, you you are being there.\n\nIt's it is is physically taxing for you to do standard normal tasks because realistically driving for forty five minutes what you would have engaged in maybe less like, three hours worth of three three, four hours worth of activity in that, driving for forty five minutes each way and then maybe say an hour, hour and a half at the doctor. Yeah. And and then to have to go and have a nap, like, it's physically taxing. You you are unable to do anything for more than three hours since. So that is that that's information that is is prudent.\n\nHow's that? Can't can't cook dinner. Don't want to. Husband. Yeah.\n\nThat's all we that's all we do. We love naps. Yeah. Oh, I think you're right. So with that, we can we can get it I can get it moving today.\n\nBasically, the money will come over tomorrow. It's just a matter of which way you want me to do things. So if the money is sitting in the Rockwood Family Trust account, I can request the money to transfer from that account over into the hub account, and it'll pay tomorrow. It sure is. Yeah.\n\nI will invest that today, right now. Sorry. I did not even clock that when I without yeah. No. No.\n\nThat's okay. No. I'll I'll literally I'll do it right now, and it'll buy overnight. So that's nice and active. Yes.\n\nYes. Yeah. So I'll get all that placed and traded right now, so that's easy. There there are a couple of documents I do need to send you to get the account transferred over to the new menu. Yeah.\n\nYep. And to drop the fees to what Savvy and you agree during a conversation. So it's just a a form to drop and reduce the fees in line with what he put in the SOA. And I update I updated the whole statement of advice with the changes that he wrote per like, wrote because I know that you didn't end up taking the statement of advice home. He kept it.\n\nSo I've updated that. Yeah. I've updated that to send to you so that way that way you'll get a copy as well. And I was talking to you before I just sent you documents, and you sat there going, what? Cool.\n\nSo I will get all of that done, and I'll I'll place everything tonight. That's easy. Enough to do. Now that covers off everything there. So I'll place the trades.\n\nDocuments are coming to you as soon as we get off the phone. And then outside of that, yeah, you just need to provide the the couple of outstanding for the claim, and then they can go ahead with that. So it's just the, like, confirmation of your role or just the fact that you've been you know, if you have a statement saying that you've you're no longer working for them. That's perfect. And then the two financials, which is excellent there.\n\nNo. That's perfect. No. I'll send them through, and I'll have a look. Yes.\n\nYes. No. That's perfect. Yeah. Send them through, and I'll have a look, and I can always forward them on if they're appropriate.\n\nAnd then, yeah, you just need to fill out the ongoing customer claim form. Really simple questions to answer, and then just get a good old doctor fill out the medical one. Okay. Yeah. Absolutely no rush.\n\nWe're not we're not stressing the money like most of the claims that I'm going through. It's not weird. Yeah. I know. I I got the email.\n\nI I was sitting in, and I I had Caden who you spoke through just before when you called back in, and and he goes, hey, Janine. Letter came through. I was like, fantastic. So that was that was a bit of happiness for my morning too. Yeah.\n\nThe best. Yeah. I know. Thanks for taking the hot minute. Yeah.\n\nOn that one. Yeah. So much. Yeah. We can help that in and start from that.\n\nThat's not gonna be an issue at all. No. It is. Well, yeah, it's what's the what what does the strategy become if it's medically allowed or and if the doc because it it's all contingent on the doctors. As much as I would love to say, yes.\n\nLet's go for it. It's all contingent on what the doctors are willing to sign you off us. And if the doctors can sign it off? Yeah. Why not?\n\nYeah. It was it it's it's a high stress role. I'm not mentally coping with things. Where do we fit? 100 percent.\n\nI'll just Yeah. And just give me a call when you finish with your chemo, depending how you feel, and we can chat from there. Yeah. Now you had one other question that I wanna answer. It's not about you, but it's about Le Husband.\n\nYes. I can answer that. So on all the documents that we have from twelve months ago when we went through everything with him, he said that he canceled it. Yes. So do you do you wanna do me a favor?\n\nDo you have because, like, obviously, you sent me through the the snip the screenshot thing from the bank bank statement screenshot. My lord. Do you have any certificates of currency or policy schedules that you've received from them for him. Yeah. Because he he had said he he can't he canceled them be like, before we even wrote insurance for them for him, we asked, do you have insurance?\n\nHe's like, no. No. Years ago, he canceled it. Welcome. Husband.\n\nAnd that's that's that's what I wanna double check. I don't I don't wanna go, hey, Janine. Cancel it now and not actually look at it and figure out what it is that he has. Yes. Yeah.\n\nNo. No. No. You you you don't have to find PDFs. I'll find PDFs if you have yeah.\n\nIf you find me, I can policy schedule, policy number, any of the above, I will do the rest. Yeah. Maybe. Maybe. Right.\n\nOh, No. But we are definitely getting there. Yes. Yes. Send it through to me, and I'll I'll have a good old look over it, and we can go from there.\n\nAmazing. Well, let me know come a couple of weeks how everything goes with the doctor. If there's any questions if you if you're even if you're sitting with the doctor and you guys wanna ask questions or have have questions, give me a call. I'm happy to talk to the both of you at the same time. Not my first time being a third party in the doctor's room.\n\nYeah. No. That's fine. Absolutely. If you send send me send me the financials first and yeah.\n\nAnd I'll I'll have a look through it and yeah. We'll just go from there. And even if you just send me bits and pieces as you receive them, I'll just package them up and send it all off once we have everything. Amazing. Cool.\n\nAlright. Well, yeah, always happy days. I'll get everything happening on my side, and we'll go from there. You too, Janine. Bye.","paragraphs":[{"sentences":[{"text":"Answer.","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.024134889245033264},{"text":"Good good good evening, Janine.","start":2.48,"end":5.06,"sentiment":"positive","sentiment_score":0.4509450912475586},{"text":"Good.","start":7.8399997,"end":8.24,"sentiment":"positive","sentiment_score":0.34143978357315063},{"text":"Just me yelling at my computer.","start":8.24,"end":10.0,"sentiment":"neutral","sentiment_score":-0.17665214091539383},{"text":"It wouldn't pick up.","start":10.0,"end":11.219999,"sentiment":"neutral","sentiment_score":-0.29783443361520767}],"sentiment":"neutral","sentiment_score":0.021708797006046072,"num_words":17,"start":0.39999998,"end":11.219999},{"sentences":[{"text":"Yeah.","start":13.455,"end":13.955,"sentiment":"neutral","sentiment_score":-0.07623670995235443},{"text":"It would not pick up at all.","start":14.575001,"end":16.095001,"sentiment":"negative","sentiment_score":-0.3433716041701181},{"text":"I'm clicking the answer button, and it just wasn't doing it.","start":16.095001,"end":18.495,"sentiment":"neutral","sentiment_score":-0.29588769240812823},{"text":"How you going, darling?","start":18.495,"end":19.715,"sentiment":"neutral","sentiment_score":0.28089114278554916},{"text":"Good.","start":22.255001,"end":22.755001,"sentiment":"neutral","sentiment_score":0.2490148693323135}],"sentiment":"neutral","sentiment_score":-0.1817509631315867,"num_words":24,"start":13.455,"end":22.755001},{"sentences":[{"text":"Oh, I think I think I'm still recovering from Aesir.","start":23.055,"end":26.21,"sentiment":"neutral","sentiment_score":0.17306302711367608},{"text":"I'm in my butt pants and everything.","start":26.27,"end":28.21,"sentiment":"neutral","sentiment_score":0.01173412533743041},{"text":"Yeah.","start":31.07,"end":31.57,"sentiment":"neutral","sentiment_score":-0.05694235861301422},{"text":"Yeah.","start":32.989998,"end":33.489998,"sentiment":"neutral","sentiment_score":0.06593739986419678},{"text":"Definitely.","start":33.55,"end":34.05,"sentiment":"neutral","sentiment_score":0.1548233926296234}],"sentiment":"neutral","sentiment_score":0.09882937911897897,"num_words":20,"start":23.055,"end":34.05},{"sentences":[{"text":"Most definitely.","start":34.43,"end":35.25,"sentiment":"neutral","sentiment_score":0.16076082736253738},{"text":"Yes.","start":41.565,"end":42.065,"sentiment":"neutral","sentiment_score":0.08737553656101227},{"text":"You did.","start":42.765,"end":43.504997,"sentiment":"neutral","sentiment_score":0.059420740231871605},{"text":"You sure did.","start":44.765,"end":45.824997,"sentiment":"neutral","sentiment_score":0.11240612715482712},{"text":"Yeah.","start":48.605,"end":49.105,"sentiment":"neutral","sentiment_score":0.06305128335952759}],"sentiment":"neutral","sentiment_score":0.10311203739709324,"num_words":9,"start":34.43,"end":49.105},{"sentences":[{"text":"I sure did.","start":52.34,"end":53.059998,"sentiment":"neutral","sentiment_score":0.021617719903588295},{"text":"And I've also been talking to them, so I was kind of aware.","start":53.059998,"end":55.64,"sentiment":"neutral","sentiment_score":-0.014250643497619491},{"text":"Yep.","start":66.915,"end":67.415,"sentiment":"neutral","sentiment_score":0.010116467252373695},{"text":"Yep.","start":81.649994,"end":82.149994,"sentiment":"neutral","sentiment_score":0.0071644834242761135},{"text":"Yep.","start":95.345,"end":95.845,"sentiment":"neutral","sentiment_score":-0.015796996653079987}],"sentiment":"neutral","sentiment_score":-0.00625901324919572,"num_words":19,"start":52.34,"end":95.845},{"sentences":[{"text":"Yes.","start":96.225,"end":96.725,"sentiment":"neutral","sentiment_score":-0.044733598828315735},{"text":"No.","start":98.24,"end":98.479996,"sentiment":"neutral","sentiment_score":-0.1164991855621338},{"text":"That's okay.","start":98.479996,"end":99.21999,"sentiment":"neutral","sentiment_score":-0.06170762702822685},{"text":"That's all that's all they want.","start":107.6,"end":108.799995,"sentiment":"neutral","sentiment_score":-0.03618749820937713},{"text":"They just want confirm they just want confirmation that, like, that position was a volunteer position.","start":108.799995,"end":113.83501,"sentiment":"neutral","sentiment_score":-0.007530492381192744}],"sentiment":"neutral","sentiment_score":-0.023933111761624996,"num_words":26,"start":96.225,"end":113.83501},{"sentences":[{"text":"No remuneration.","start":113.83501,"end":114.65501,"sentiment":"neutral","sentiment_score":-0.11777262017130852},{"text":"So it's just, like, in an email statement, just literally exactly that.","start":114.795006,"end":119.215004,"sentiment":"neutral","sentiment_score":0.024268464806179207},{"text":"This is a volunteer position.","start":119.515,"end":120.735,"sentiment":"neutral","sentiment_score":0.023162249103188516},{"text":"No remuneration.","start":120.795006,"end":121.535,"sentiment":"neutral","sentiment_score":-0.3257926255464554},{"text":"Hours were blah at the time.","start":122.715004,"end":125.215004,"sentiment":"negative","sentiment_score":-0.5264648348093033}],"sentiment":"neutral","sentiment_score":-0.1347735806333798,"num_words":27,"start":113.83501,"end":125.215004},{"sentences":[{"text":"Hours are now nothing.","start":125.435005,"end":127.215004,"sentiment":"neutral","sentiment_score":-0.20837647654116154},{"text":"Yeah.","start":127.57001,"end":128.07,"sentiment":"neutral","sentiment_score":-0.24384742975234985},{"text":"Yes.","start":128.85,"end":129.35,"sentiment":"neutral","sentiment_score":-0.007337797433137894},{"text":"Perfect.","start":135.73001,"end":136.21,"sentiment":"neutral","sentiment_score":0.2671985328197479},{"text":"You can you can definitely send that through if you are comfortable doing that.","start":136.21,"end":139.83,"sentiment":"neutral","sentiment_score":0.08126613976699966}],"sentiment":"neutral","sentiment_score":0.01524920743845758,"num_words":21,"start":125.435005,"end":139.83},{"sentences":[{"text":"Yep.","start":144.625,"end":145.125,"sentiment":"neutral","sentiment_score":0.013183265924453735},{"text":"Absolutely.","start":145.825,"end":146.325,"sentiment":"neutral","sentiment_score":0.1681479513645172},{"text":"Yeah.","start":154.96,"end":155.28,"sentiment":"neutral","sentiment_score":0.011873282492160795},{"text":"Yeah.","start":155.28,"end":155.6,"sentiment":"neutral","sentiment_score":0.011425314471125604},{"text":"So, basically, because this claim started on the back of your trauma claim, like, the the full IP documents were never completed, like, only partial IP documents were.","start":155.6,"end":167.22,"sentiment":"neutral","sentiment_score":-0.04527696155543838}],"sentiment":"neutral","sentiment_score":-0.03322265966562554,"num_words":32,"start":144.625,"end":167.22},{"sentences":[{"text":"So it's just, I guess, filling the gap to go on an ongoing IP claim.","start":168.715,"end":173.19499,"sentiment":"neutral","sentiment_score":-0.021621947083622216},{"text":"So this is just, like, the initial, like, initial feature from your IP benefit that they wanted to get paid.","start":173.19499,"end":180.06,"sentiment":"neutral","sentiment_score":0.023419428803026675},{"text":"So it's the ongoing claim form from your doctor to basically state that, yes, you're not well enough to work and and until blah date at this point, you know, you're gonna be off work, and I deem that you should be off work because of blah blah blah.","start":180.22,"end":193.36,"sentiment":"neutral","sentiment_score":-0.14469329201692374},{"text":"Yeah.","start":217.65,"end":218.15,"sentiment":"neutral","sentiment_score":-0.06806863099336624},{"text":"Correct.","start":219.50499,"end":219.905,"sentiment":"neutral","sentiment_score":-0.05500027537345886}],"sentiment":"neutral","sentiment_score":-0.08219745169058008,"num_words":86,"start":168.715,"end":219.905},{"sentences":[{"text":"Are you subbed?","start":219.905,"end":220.465,"sentiment":"neutral","sentiment_score":-0.06963410725196202},{"text":"Don't have to sub again?","start":220.465,"end":221.525,"sentiment":"neutral","sentiment_score":-0.18122482299804688},{"text":"Yep.","start":234.23999,"end":234.73999,"sentiment":"neutral","sentiment_score":-0.05221116542816162},{"text":"No.","start":244.33499,"end":244.575,"sentiment":"neutral","sentiment_score":-0.23026394844055176},{"text":"Not all of it.","start":244.575,"end":245.135,"sentiment":"neutral","sentiment_score":-0.1474115587770939}],"sentiment":"neutral","sentiment_score":-0.1419391275516578,"num_words":14,"start":219.905,"end":245.135},{"sentences":[{"text":"You don't have to use your holiday leave.","start":245.135,"end":247.075,"sentiment":"neutral","sentiment_score":-0.07274673320353031},{"text":"You can use some of you can use some of your sick leave.","start":247.295,"end":249.855,"sentiment":"neutral","sentiment_score":0.08739387473234764},{"text":"The policy I can double check with the the claims assessor tomorrow.","start":249.855,"end":254.81499,"sentiment":"neutral","sentiment_score":0.034547818514208},{"text":"She's obviously gone home today.","start":254.81499,"end":256.01498,"sentiment":"neutral","sentiment_score":-0.0495187696069479},{"text":"So I can double check with the claims assessor tomorrow and confirm where she like, where the assessment would be regarding, like, ten weeks worth of sick leave.","start":256.01498,"end":265.31,"sentiment":"neutral","sentiment_score":-0.00849733455106616}],"sentiment":"neutral","sentiment_score":0.007321228978760315,"num_words":66,"start":245.135,"end":265.31},{"sentences":[{"text":"So sick leave that they're gonna look at more so than the annual or or anything like that or long service, so that doesn't apply.","start":265.31,"end":271.785,"sentiment":"neutral","sentiment_score":-0.08179920226335526},{"text":"No.","start":272.905,"end":273.405,"sentiment":"neutral","sentiment_score":-0.30239883065223694},{"text":"Yeah.","start":274.105,"end":274.42502,"sentiment":"neutral","sentiment_score":-0.059392254799604416},{"text":"No.","start":274.42502,"end":274.665,"sentiment":"neutral","sentiment_score":-0.108634352684021},{"text":"That stays.","start":274.665,"end":275.385,"sentiment":"neutral","sentiment_score":-0.04650999791920185}],"sentiment":"neutral","sentiment_score":-0.08694751635193824,"num_words":30,"start":265.31,"end":275.385},{"sentences":[{"text":"Just leave it.","start":275.385,"end":276.265,"sentiment":"neutral","sentiment_score":-0.029408966501553852},{"text":"Just leave it.","start":276.265,"end":276.98502,"sentiment":"neutral","sentiment_score":-0.023467746873696644},{"text":"Hold it.","start":276.98502,"end":277.465,"sentiment":"neutral","sentiment_score":-0.01968773454427719},{"text":"Let it let it roll.","start":277.465,"end":278.42502,"sentiment":"neutral","sentiment_score":-0.02081182412803173},{"text":"And if you decide to step down, then they get paid out.","start":278.42502,"end":281.245,"sentiment":"neutral","sentiment_score":-0.1335401094208161}],"sentiment":"neutral","sentiment_score":-0.07618184171617032,"num_words":25,"start":275.385,"end":281.245},{"sentences":[{"text":"It's it's just sick leave really that really pinned into it, but I'll ask Victoria tomorrow about whether that's gonna come into question for the policy.","start":282.345,"end":292.17,"sentiment":"neutral","sentiment_score":-0.21610630647494242},{"text":"Because it's a it's a bit of sick leave, but it's not you know, I've seen much higher.","start":292.63,"end":297.21002,"sentiment":"neutral","sentiment_score":-0.25362200952238506},{"text":"Yeah.","start":301.475,"end":301.975,"sentiment":"neutral","sentiment_score":-0.04634203389286995},{"text":"Always.","start":302.51498,"end":303.01498,"sentiment":"neutral","sentiment_score":-0.0524575337767601},{"text":"But yeah.","start":306.755,"end":307.495,"sentiment":"neutral","sentiment_score":-0.1313406638801098}],"sentiment":"neutral","sentiment_score":-0.21969668823294342,"num_words":48,"start":282.345,"end":307.495},{"sentences":[{"text":"Yeah.","start":317.41,"end":317.91,"sentiment":"neutral","sentiment_score":-0.1451345533132553},{"text":"100 percent.","start":318.69,"end":319.51,"sentiment":"neutral","sentiment_score":-0.1768236607313156},{"text":"And and he may just be willing to say, oh, no.","start":319.57,"end":323.35,"sentiment":"neutral","sentiment_score":-0.23517119207165457},{"text":"Current diagnosis is this.","start":323.49002,"end":325.03,"sentiment":"neutral","sentiment_score":-0.3321846053004265},{"text":"Symptoms of these.","start":325.645,"end":326.685,"sentiment":"neutral","sentiment_score":-0.28817198673884076}],"sentiment":"neutral","sentiment_score":-0.2513771128086817,"num_words":21,"start":317.41,"end":326.685},{"sentences":[{"text":"Like, you know, you're currently feeling mild, moderate, severe.","start":326.685,"end":329.32498,"sentiment":"negative","sentiment_score":-0.3352912962436676},{"text":"You know, you're struggling to do.","start":329.32498,"end":332.04498,"sentiment":"negative","sentiment_score":-0.4822196960449219},{"text":"You don't want to do.","start":332.04498,"end":333.165,"sentiment":"negative","sentiment_score":-0.5114668726921081},{"text":"You you know, it's it's just it's basically everything you were telling me with respect to your your medications have changed.","start":333.165,"end":339.83,"sentiment":"neutral","sentiment_score":-0.05528565788907664},{"text":"It it it ebbs and flows with you feelings wise.","start":339.83,"end":343.27,"sentiment":"neutral","sentiment_score":-0.24149060919880866}],"sentiment":"neutral","sentiment_score":-0.23616037477611326,"num_words":51,"start":326.685,"end":343.27},{"sentences":[{"text":"It's you you need the time to recover.","start":343.27,"end":345.75,"sentiment":"neutral","sentiment_score":-0.01686649490147829},{"text":"You need the time to to just exist.","start":345.75,"end":347.77,"sentiment":"neutral","sentiment_score":0.018305501900613308},{"text":"So it's just it's basically the the statements that you you you and I have been talking about, but just from him.","start":349.43,"end":355.13498,"sentiment":"neutral","sentiment_score":0.04892529428682544},{"text":"So it's just a matter of when he's filling out the form, just have a chat to him and be like, hey.","start":355.13498,"end":358.995,"sentiment":"neutral","sentiment_score":0.08968659067018465},{"text":"Like, obviously, the treatment plan, everything has to come from him, but where does everything fit?","start":359.775,"end":363.935,"sentiment":"neutral","sentiment_score":0.045437614899128675}],"sentiment":"neutral","sentiment_score":0.04984178109780738,"num_words":76,"start":343.27,"end":363.935},{"sentences":[{"text":"What's everything looking like?","start":363.935,"end":365.395,"sentiment":"neutral","sentiment_score":0.005218094389420003},{"text":"Are we yeah.","start":365.78998,"end":367.78998,"sentiment":"neutral","sentiment_score":0.0062954553092519445},{"text":"Is he happy to sign you off?","start":367.78998,"end":369.40997,"sentiment":"neutral","sentiment_score":-0.05601098481565714},{"text":"Yeah.","start":385.48502,"end":385.885,"sentiment":"neutral","sentiment_score":-0.06184050440788269},{"text":"But it you know?","start":385.885,"end":386.945,"sentiment":"neutral","sentiment_score":-0.1610618457198143}],"sentiment":"neutral","sentiment_score":-0.05570558092164758,"num_words":19,"start":363.935,"end":386.945},{"sentences":[{"text":"No.","start":389.74,"end":389.9,"sentiment":"neutral","sentiment_score":-0.18892082571983335},{"text":"But chronic fatigue isn't well, fatigue in general is massive.","start":389.9,"end":392.87997,"sentiment":"negative","sentiment_score":-0.40416917502880095},{"text":"Like, having the mental capacity to be able to sit down and do yeah.","start":393.58,"end":397.58,"sentiment":"neutral","sentiment_score":-0.10925201912011419},{"text":"100%.","start":397.58,"end":398.31998,"sentiment":"neutral","sentiment_score":-0.019956765696406364},{"text":"Just I'm I'm struggling to like, I can do things, but I struggle to concentrate on a task an extended period of time.","start":399.25998,"end":406.01498,"sentiment":"neutral","sentiment_score":-0.13454155947851099}],"sentiment":"neutral","sentiment_score":-0.18111333627329798,"num_words":49,"start":389.74,"end":406.01498},{"sentences":[{"text":"I cannot do the my my job my job requires me to sit at a desk and do blah blah blah.","start":406.315,"end":412.495,"sentiment":"negative","sentiment_score":-0.3539652270930154},{"text":"I can't, and I don't want 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things.","start":455.42,"end":458.315,"sentiment":"neutral","sentiment_score":0.07075615434183015}],"sentiment":"neutral","sentiment_score":0.04529811490189146,"num_words":54,"start":437.805,"end":458.315},{"sentences":[{"text":"So that's basically from the doctor's side, and then that's from your side.","start":458.315,"end":460.975,"sentiment":"neutral","sentiment_score":0.05846602784899565},{"text":"It's it's basically pretty mirror image.","start":461.91498,"end":464.335,"sentiment":"neutral","sentiment_score":0.05435239399472872},{"text":"Like, the forms are pretty same same ish.","start":464.63498,"end":467.13498,"sentiment":"neutral","sentiment_score":0.05421395762823522},{"text":"It does obviously yeah.","start":467.91498,"end":470.78,"sentiment":"neutral","sentiment_score":0.04880528151988983},{"text":"Like, a lot a lot of the a lot of the medical 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everything.","start":488.365,"end":490.04498,"sentiment":"negative","sentiment_score":-0.3716486692428589}],"sentiment":"neutral","sentiment_score":-0.07085223458707332,"num_words":40,"start":473.66,"end":490.04498},{"sentences":[{"text":"You know?","start":490.04498,"end":490.60498,"sentiment":"neutral","sentiment_score":-0.15818294137716293},{"text":"You know?","start":490.60498,"end":491.26498,"sentiment":"neutral","sentiment_score":-0.11500079929828644},{"text":"Are you entitled to any other claims, which you're not there's no, you know, workers' comp or anything like that?","start":492.125,"end":497.34,"sentiment":"neutral","sentiment_score":-0.15900895185768604},{"text":"Are you currently receiving any unpaid like, any paid leave?","start":498.62,"end":501.28,"sentiment":"neutral","sentiment_score":-0.20506654381752015},{"text":"It's those kinds of 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things.","start":697.17505,"end":699.895,"sentiment":"neutral","sentiment_score":0.11724987110266319},{"text":"So if the money is sitting in the Rockwood Family Trust account, I can request the money to transfer from that account over into the hub account, and it'll pay tomorrow.","start":699.895,"end":715.57996,"sentiment":"neutral","sentiment_score":0.09709237059277873},{"text":"It sure is.","start":724.295,"end":725.195,"sentiment":"neutral","sentiment_score":0.035253396878639855},{"text":"Yeah.","start":728.695,"end":729.175,"sentiment":"neutral","sentiment_score":0.20860689878463745}],"sentiment":"neutral","sentiment_score":0.10808746415105733,"num_words":55,"start":695.17505,"end":729.175},{"sentences":[{"text":"I will invest that today, right now.","start":729.175,"end":731.015,"sentiment":"neutral","sentiment_score":0.259078711271286},{"text":"Sorry.","start":731.015,"end":731.255,"sentiment":"neutral","sentiment_score":-0.15761104226112366},{"text":"I did not even clock that when I without yeah.","start":731.255,"end":741.26,"sentiment":"neutral","sentiment_score":-0.23093385472893715},{"text":"No.","start":747.335,"end":747.815,"sentiment":"neutral","sentiment_score":-0.20753192901611328},{"text":"No.","start":747.815,"end":747.97504,"sentiment":"neutral","sentiment_score":-0.22045914828777313}],"sentiment":"neutral","sentiment_score":-0.05406948439776897,"num_words":20,"start":729.175,"end":747.97504},{"sentences":[{"text":"That's okay.","start":747.97504,"end":748.61505,"sentiment":"neutral","sentiment_score":-0.07645464316010475},{"text":"No.","start":748.61505,"end":748.775,"sentiment":"neutral","sentiment_score":-0.05890686064958573},{"text":"I'll I'll literally I'll do it right now, and it'll buy overnight.","start":748.775,"end":751.435,"sentiment":"neutral","sentiment_score":0.11105549956361453},{"text":"So that's nice and active.","start":752.055,"end":753.275,"sentiment":"positive","sentiment_score":0.4823995351791382},{"text":"Yes.","start":756.375,"end":756.875,"sentiment":"neutral","sentiment_score":0.05911876633763313}],"sentiment":"neutral","sentiment_score":0.17104601381080492,"num_words":21,"start":747.97504,"end":756.875},{"sentences":[{"text":"Yes.","start":757.91,"end":758.41,"sentiment":"neutral","sentiment_score":0.1307082176208496},{"text":"Yeah.","start":758.47,"end":758.87,"sentiment":"neutral","sentiment_score":0.13398166000843048},{"text":"So I'll get all that placed and traded right now, so that's easy.","start":758.87,"end":762.08997,"sentiment":"neutral","sentiment_score":0.278375771183234},{"text":"There there are a couple of documents I do need to send you to get the account transferred over to the new 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home.","start":789.17,"end":800.885,"sentiment":"neutral","sentiment_score":0.03715476015526237},{"text":"He kept it.","start":800.885,"end":801.605,"sentiment":"neutral","sentiment_score":0.031868470211823784}],"sentiment":"neutral","sentiment_score":0.10657699739870925,"num_words":72,"start":774.11505,"end":801.605},{"sentences":[{"text":"So I've updated that.","start":801.605,"end":803.305,"sentiment":"neutral","sentiment_score":0.03522348264232278},{"text":"Yeah.","start":805.125,"end":805.625,"sentiment":"neutral","sentiment_score":0.13761532306671145},{"text":"I've updated that to send to you so that way that way you'll get a copy as well.","start":805.765,"end":811.72003,"sentiment":"neutral","sentiment_score":0.19406122714281082},{"text":"And I was talking to you before I just sent you documents, and you sat there going, what?","start":813.54004,"end":816.84,"sentiment":"neutral","sentiment_score":0.028572487230930064},{"text":"Cool.","start":821.38,"end":821.78,"sentiment":"positive","sentiment_score":0.5331764221191406}],"sentiment":"neutral","sentiment_score":0.11474029844005902,"num_words":42,"start":801.605,"end":821.78},{"sentences":[{"text":"So I will get all of that done, and I'll I'll place everything tonight.","start":821.78,"end":825.935,"sentiment":"positive","sentiment_score":0.44065100806100027},{"text":"That's easy.","start":825.935,"end":826.675,"sentiment":"positive","sentiment_score":0.4385262131690979},{"text":"Enough to do.","start":827.295,"end":829.315,"sentiment":"neutral","sentiment_score":0.1415329873561859},{"text":"Now that covers off everything there.","start":832.495,"end":834.175,"sentiment":"neutral","sentiment_score":0.10476726790269215},{"text":"So I'll place the 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perfect.","start":859.105,"end":859.925,"sentiment":"positive","sentiment_score":0.6567943394184113},{"text":"And then the two financials, which is excellent there.","start":860.065,"end":863.205,"sentiment":"neutral","sentiment_score":0.21877682788504493}],"sentiment":"neutral","sentiment_score":0.11796208486768854,"num_words":83,"start":836.57,"end":863.205},{"sentences":[{"text":"No.","start":884.815,"end":884.975,"sentiment":"neutral","sentiment_score":-0.02896244078874588},{"text":"That's perfect.","start":884.975,"end":885.69495,"sentiment":"neutral","sentiment_score":0.158385269343853},{"text":"No.","start":885.69495,"end":885.855,"sentiment":"neutral","sentiment_score":-0.02607700228691101},{"text":"I'll send them through, and I'll have a look.","start":885.855,"end":887.55,"sentiment":"neutral","sentiment_score":-0.026007018155521817},{"text":"Yes.","start":887.55,"end":888.05,"sentiment":"neutral","sentiment_score":0.011558199301362038}],"sentiment":"neutral","sentiment_score":0.0028018665366939138,"num_words":14,"start":884.815,"end":888.05},{"sentences":[{"text":"Yes.","start":893.5725,"end":894.0725,"sentiment":"neutral","sentiment_score":0.00009793229401111604},{"text":"No.","start":899.675,"end":899.83496,"sentiment":"neutral","sentiment_score":-0.049799297004938126},{"text":"That's perfect.","start":899.83496,"end":900.31494,"sentiment":"neutral","sentiment_score":0.16170129925012589},{"text":"Yeah.","start":900.31494,"end":900.555,"sentiment":"neutral","sentiment_score":0.09983398020267488},{"text":"Send them through, and I'll have a look, and I can always forward them on if they're appropriate.","start":900.555,"end":903.535,"sentiment":"neutral","sentiment_score":0.0922369294696384}],"sentiment":"neutral","sentiment_score":0.0884260845411083,"num_words":23,"start":893.5725,"end":903.535},{"sentences":[{"text":"And then, yeah, you just need to fill out the ongoing customer claim form.","start":904.235,"end":908.175,"sentiment":"neutral","sentiment_score":0.04975118740860905},{"text":"Really simple questions to answer, and then just get a good old doctor fill out the medical one.","start":909.675,"end":921.39,"sentiment":"neutral","sentiment_score":0.06462764677902062},{"text":"Okay.","start":925.53,"end":926.03,"sentiment":"neutral","sentiment_score":0.008573727682232857},{"text":"Yeah.","start":926.455,"end":926.955,"sentiment":"neutral","sentiment_score":0.005108606070280075},{"text":"Absolutely no rush.","start":928.455,"end":929.675,"sentiment":"neutral","sentiment_score":0.07586889962355296}],"sentiment":"neutral","sentiment_score":0.0567865756315154,"num_words":37,"start":904.235,"end":929.675},{"sentences":[{"text":"We're not we're not stressing the money like most of the claims that I'm going through.","start":930.21497,"end":935.015,"sentiment":"neutral","sentiment_score":-0.0493838672991842},{"text":"It's not weird.","start":935.015,"end":936.795,"sentiment":"neutral","sentiment_score":-0.05133314927419027},{"text":"Yeah.","start":938.63,"end":939.03,"sentiment":"neutral","sentiment_score":0.11156446486711502},{"text":"I know.","start":939.03,"end":939.59,"sentiment":"neutral","sentiment_score":0.12929834052920341},{"text":"I I got the email.","start":939.59,"end":940.79,"sentiment":"neutral","sentiment_score":0.15233680307865144}],"sentiment":"neutral","sentiment_score":0.00695199395219485,"num_words":27,"start":930.21497,"end":940.79},{"sentences":[{"text":"I I was sitting in, and I I had Caden who you spoke through just before when you called back in, and and he goes, hey, Janine.","start":940.79,"end":948.31,"sentiment":"neutral","sentiment_score":0.14658448569200658},{"text":"Letter came through.","start":948.31,"end":948.95,"sentiment":"neutral","sentiment_score":0.3207206626733144},{"text":"I was like, fantastic.","start":948.95,"end":950.17,"sentiment":"positive","sentiment_score":0.5890391319990158},{"text":"So that was that was a bit of happiness for my morning too.","start":950.39,"end":953.725,"sentiment":"positive","sentiment_score":0.566762740795429},{"text":"Yeah.","start":961.225,"end":961.725,"sentiment":"neutral","sentiment_score":0.2076895833015442}],"sentiment":"neutral","sentiment_score":0.30941051756963134,"num_words":48,"start":940.79,"end":961.725},{"sentences":[{"text":"The best.","start":962.985,"end":963.64496,"sentiment":"positive","sentiment_score":0.369308277964592},{"text":"Yeah.","start":965.71,"end":966.21,"sentiment":"neutral","sentiment_score":0.1622598022222519},{"text":"I know.","start":966.67,"end":967.23,"sentiment":"neutral","sentiment_score":0.1444934979081154},{"text":"Thanks for taking the hot minute.","start":967.23,"end":968.93,"sentiment":"positive","sentiment_score":0.5188024987777075},{"text":"Yeah.","start":975.31,"end":975.79,"sentiment":"neutral","sentiment_score":0.016288455575704575}],"sentiment":"positive","sentiment_score":0.35991390018413466,"num_words":12,"start":962.985,"end":975.79},{"sentences":[{"text":"On that one.","start":975.79,"end":976.43,"sentiment":"neutral","sentiment_score":0.021276467790206272},{"text":"Yeah.","start":976.43,"end":976.93,"sentiment":"neutral","sentiment_score":0.04495663195848465},{"text":"So much.","start":984.055,"end":984.695,"sentiment":"neutral","sentiment_score":0.15510822087526321},{"text":"Yeah.","start":984.695,"end":985.095,"sentiment":"neutral","sentiment_score":0.2153274565935135},{"text":"We can help that in and start from that.","start":985.095,"end":986.855,"sentiment":"neutral","sentiment_score":0.2857177058855693}],"sentiment":"neutral","sentiment_score":0.20036183041520417,"num_words":16,"start":975.79,"end":986.855},{"sentences":[{"text":"That's not gonna be an issue at all.","start":986.855,"end":988.795,"sentiment":"neutral","sentiment_score":0.08616508357226849},{"text":"No.","start":1004.405,"end":1004.805,"sentiment":"neutral","sentiment_score":-0.12823742628097534},{"text":"It is.","start":1004.805,"end":1005.54504,"sentiment":"neutral","sentiment_score":-0.08841898292303085},{"text":"Well, yeah, it's what's the what what does the strategy become if it's medically allowed or and if the doc because it it's all contingent on the doctors.","start":1007.84503,"end":1016.505,"sentiment":"neutral","sentiment_score":-0.08777001752917256},{"text":"As much as I would love to say, yes.","start":1016.60004,"end":1017.88,"sentiment":"neutral","sentiment_score":-0.0629722343550788}],"sentiment":"neutral","sentiment_score":-0.055001360907529794,"num_words":48,"start":986.855,"end":1017.88},{"sentences":[{"text":"Let's go for it.","start":1017.88,"end":1018.76,"sentiment":"neutral","sentiment_score":-0.052752722054719925},{"text":"It's all contingent on what the doctors are willing to sign you off us.","start":1018.76,"end":1022.94,"sentiment":"neutral","sentiment_score":-0.17244064222489083},{"text":"And if the doctors can sign it off?","start":1024.68,"end":1026.54,"sentiment":"neutral","sentiment_score":-0.1381842466071248},{"text":"Yeah.","start":1027.56,"end":1027.88,"sentiment":"neutral","sentiment_score":-0.10167448967695236},{"text":"Why not?","start":1027.88,"end":1028.7001,"sentiment":"neutral","sentiment_score":-0.18723727017641068}],"sentiment":"neutral","sentiment_score":-0.14506216835359048,"num_words":29,"start":1017.88,"end":1028.7001},{"sentences":[{"text":"Yeah.","start":1032.5651,"end":1033.0651,"sentiment":"neutral","sentiment_score":-0.213964581489563},{"text":"It was it it's it's a high stress role.","start":1033.3651,"end":1035.285,"sentiment":"neutral","sentiment_score":-0.3035053229994244},{"text":"I'm not mentally coping with things.","start":1035.285,"end":1039.385,"sentiment":"negative","sentiment_score":-0.4160410314798355},{"text":"Where do we fit?","start":1040.805,"end":1041.8651,"sentiment":"neutral","sentiment_score":-0.12122081220149994},{"text":"100 percent.","start":1044.91,"end":1045.73,"sentiment":"neutral","sentiment_score":0.05249924585223198}],"sentiment":"neutral","sentiment_score":-0.2646201561120423,"num_words":22,"start":1032.5651,"end":1045.73},{"sentences":[{"text":"I'll just Yeah.","start":1046.75,"end":1050.03,"sentiment":"neutral","sentiment_score":0.09255382418632507},{"text":"And just give me a call when you finish with your chemo, depending how you feel, and we can chat from there.","start":1050.03,"end":1055.73,"sentiment":"neutral","sentiment_score":0.11134411563927477},{"text":"Yeah.","start":1057.745,"end":1057.985,"sentiment":"neutral","sentiment_score":0.22108030319213867},{"text":"Now you had one other question that I wanna answer.","start":1057.985,"end":1060.485,"sentiment":"neutral","sentiment_score":0.1211517235264182},{"text":"It's not about you, but it's about Le Husband.","start":1060.625,"end":1063.9249,"sentiment":"neutral","sentiment_score":-0.037230736369060144}],"sentiment":"neutral","sentiment_score":0.08499450950572889,"num_words":45,"start":1046.75,"end":1063.9249},{"sentences":[{"text":"Yes.","start":1072.97,"end":1073.45,"sentiment":"neutral","sentiment_score":0.057958003133535385},{"text":"I can answer that.","start":1073.45,"end":1074.75,"sentiment":"neutral","sentiment_score":0.06868771091103554},{"text":"So on all the documents that we have from twelve months ago when we went through everything with him, he said that he canceled it.","start":1075.21,"end":1081.575,"sentiment":"neutral","sentiment_score":-0.07774986155331134},{"text":"Yes.","start":1085.255,"end":1085.755,"sentiment":"neutral","sentiment_score":0.13015197217464447},{"text":"So do you do you wanna do me a favor?","start":1086.5349,"end":1088.715,"sentiment":"neutral","sentiment_score":0.19068150818347931}],"sentiment":"neutral","sentiment_score":0.010388521023276375,"num_words":41,"start":1072.97,"end":1088.715},{"sentences":[{"text":"Do you have because, like, obviously, you sent me through the the snip the screenshot thing from the bank bank statement screenshot.","start":1089.6549,"end":1098.91,"sentiment":"neutral","sentiment_score":0.028032241643152454},{"text":"My lord.","start":1099.13,"end":1099.87,"sentiment":"neutral","sentiment_score":0.07886958122253418},{"text":"Do you have any certificates of currency or policy schedules that you've received from them for him.","start":1101.21,"end":1111.805,"sentiment":"neutral","sentiment_score":0.0389104599461836},{"text":"Yeah.","start":1118.185,"end":1118.665,"sentiment":"neutral","sentiment_score":-0.042008720338344574},{"text":"Because he he had said he he can't he canceled them be like, before we even wrote insurance for them for him, we asked, do you have insurance?","start":1118.665,"end":1129.38,"sentiment":"neutral","sentiment_score":-0.2008993165301425}],"sentiment":"neutral","sentiment_score":-0.06044661836432559,"num_words":70,"start":1089.6549,"end":1129.38},{"sentences":[{"text":"He's like, no.","start":1129.38,"end":1129.9401,"sentiment":"negative","sentiment_score":-0.33518821001052856},{"text":"No.","start":1129.9401,"end":1130.18,"sentiment":"negative","sentiment_score":-0.4336140751838684},{"text":"Years ago, he canceled it.","start":1130.18,"end":1131.555,"sentiment":"negative","sentiment_score":-0.42184699773788453},{"text":"Welcome.","start":1136.1951,"end":1136.6951,"sentiment":"neutral","sentiment_score":-0.07171399891376495},{"text":"Husband.","start":1139.555,"end":1140.055,"sentiment":"neutral","sentiment_score":-0.04676419496536255}],"sentiment":"negative","sentiment_score":-0.333353807980364,"num_words":11,"start":1129.38,"end":1140.055},{"sentences":[{"text":"And that's that's that's what I wanna double check.","start":1142.915,"end":1145.48,"sentiment":"neutral","sentiment_score":-0.12957348964280552},{"text":"I don't I don't wanna go, hey, Janine.","start":1145.48,"end":1147.24,"sentiment":"neutral","sentiment_score":-0.3087525814771652},{"text":"Cancel it now and not actually look at it and figure out what it is that he has.","start":1147.24,"end":1153.5,"sentiment":"neutral","sentiment_score":-0.29156461440854603},{"text":"Yes.","start":1177.99,"end":1178.49,"sentiment":"neutral","sentiment_score":-0.021672839298844337},{"text":"Yeah.","start":1178.71,"end":1179.21,"sentiment":"neutral","sentiment_score":-0.10992293059825896}],"sentiment":"neutral","sentiment_score":-0.2436740780500947,"num_words":37,"start":1142.915,"end":1179.21},{"sentences":[{"text":"No.","start":1183.045,"end":1183.205,"sentiment":"neutral","sentiment_score":-0.29410168528556824},{"text":"No.","start":1183.205,"end":1183.365,"sentiment":"neutral","sentiment_score":-0.31623411178588867},{"text":"No.","start":1183.365,"end":1183.765,"sentiment":"neutral","sentiment_score":-0.12837965786457062},{"text":"You you you don't have to find PDFs.","start":1183.765,"end":1185.765,"sentiment":"neutral","sentiment_score":-0.04735076241195202},{"text":"I'll find PDFs if you have yeah.","start":1185.765,"end":1187.925,"sentiment":"neutral","sentiment_score":0.007674048388642924}],"sentiment":"neutral","sentiment_score":-0.05910017863950796,"num_words":18,"start":1183.045,"end":1187.925},{"sentences":[{"text":"If you find me, I can policy schedule, policy number, any of the above, I will do the rest.","start":1187.925,"end":1194.345,"sentiment":"neutral","sentiment_score":0.03659478133838428},{"text":"Yeah.","start":1198.48,"end":1198.98,"sentiment":"neutral","sentiment_score":0.007422862574458122},{"text":"Maybe.","start":1206.895,"end":1207.395,"sentiment":"neutral","sentiment_score":-0.05547455698251724},{"text":"Maybe.","start":1209.9349,"end":1210.4349,"sentiment":"neutral","sentiment_score":-0.04918253421783447},{"text":"Right.","start":1212.815,"end":1213.315,"sentiment":"neutral","sentiment_score":-0.035981208086013794}],"sentiment":"neutral","sentiment_score":0.024438496031191036,"num_words":23,"start":1187.925,"end":1213.315},{"sentences":[{"text":"Oh, No.","start":1217.855,"end":1228.7999,"sentiment":"neutral","sentiment_score":-0.028440206311643124},{"text":"But we are definitely getting there.","start":1228.7999,"end":1230.98,"sentiment":"neutral","sentiment_score":0.17831880350907645},{"text":"Yes.","start":1239.215,"end":1239.5349,"sentiment":"neutral","sentiment_score":0.16487838327884674},{"text":"Yes.","start":1239.5349,"end":1239.855,"sentiment":"neutral","sentiment_score":0.17640502750873566},{"text":"Send it through to me, and I'll I'll have a good old look over it, and we can go from there.","start":1239.855,"end":1244.28,"sentiment":"neutral","sentiment_score":0.29657910764217377}],"sentiment":"neutral","sentiment_score":0.24459603482917433,"num_words":31,"start":1217.855,"end":1244.28},{"sentences":[{"text":"Amazing.","start":1246.6,"end":1247.1,"sentiment":"positive","sentiment_score":0.7009938955307007},{"text":"Well, let me know come a couple of weeks how everything goes with the doctor.","start":1247.16,"end":1251.26,"sentiment":"neutral","sentiment_score":0.3233097543319066},{"text":"If there's any questions if you if you're even if you're sitting with the doctor and you guys wanna ask questions or have have questions, give me a call.","start":1251.48,"end":1260.2151,"sentiment":"neutral","sentiment_score":0.1675137343077824},{"text":"I'm happy to talk to the both of you at the same time.","start":1260.2151,"end":1262.0751,"sentiment":"positive","sentiment_score":0.43193697241636425},{"text":"Not my first time being a third party in the doctor's room.","start":1262.135,"end":1265.275,"sentiment":"neutral","sentiment_score":0.054786510610332094}],"sentiment":"neutral","sentiment_score":0.23830224677388157,"num_words":70,"start":1246.6,"end":1265.275},{"sentences":[{"text":"Yeah.","start":1273.03,"end":1273.53,"sentiment":"neutral","sentiment_score":-0.007682886905968189},{"text":"No.","start":1273.5901,"end":1273.75,"sentiment":"neutral","sentiment_score":-0.05488092452287674},{"text":"That's fine.","start":1273.75,"end":1274.2301,"sentiment":"neutral","sentiment_score":0.012158047407865524},{"text":"Absolutely.","start":1274.2301,"end":1274.7301,"sentiment":"neutral","sentiment_score":0.1681228131055832},{"text":"If you send send me send me the financials first and yeah.","start":1274.9501,"end":1280.0701,"sentiment":"neutral","sentiment_score":0.03560425496349732}],"sentiment":"neutral","sentiment_score":0.0327721268267316,"num_words":17,"start":1273.03,"end":1280.0701},{"sentences":[{"text":"And I'll I'll have a look through it and yeah.","start":1280.0701,"end":1282.31,"sentiment":"neutral","sentiment_score":0.11311654299497605},{"text":"We'll just go from there.","start":1282.31,"end":1283.1901,"sentiment":"neutral","sentiment_score":0.11064067855477333},{"text":"And even if you just send me bits and pieces as you receive them, I'll just package them up and send it all off once we have everything.","start":1283.1901,"end":1289.845,"sentiment":"neutral","sentiment_score":0.12453995791396924},{"text":"Amazing.","start":1292.625,"end":1293.125,"sentiment":"positive","sentiment_score":0.8514201045036316},{"text":"Cool.","start":1293.505,"end":1294.005,"sentiment":"positive","sentiment_score":0.8271747827529907}],"sentiment":"neutral","sentiment_score":0.15222405625714197,"num_words":45,"start":1280.0701,"end":1294.005},{"sentences":[{"text":"Alright.","start":1294.3049,"end":1294.8049,"sentiment":"positive","sentiment_score":0.5913245677947998},{"text":"Well, yeah, always happy days.","start":1295.345,"end":1299.14,"sentiment":"positive","sentiment_score":0.6828319907188416},{"text":"I'll get everything happening on my side, and we'll go from there.","start":1299.36,"end":1302.1,"sentiment":"positive","sentiment_score":0.6415422211090723},{"text":"You too, Janine.","start":1304.64,"end":1305.62,"sentiment":"positive","sentiment_score":0.5788307785987854},{"text":"Bye.","start":1305.92,"end":1306.42,"sentiment":"positive","sentiment_score":0.34844011068344116}],"sentiment":"positive","sentiment_score":0.626769255508076,"num_words":22,"start":1294.3049,"end":1306.42}]}}]},{"alternatives":[{"transcript":"Hello? Hello. How are you? And so I'm fine. I love it. Yeah. I'm alright. How are you going? That's good. Too much chocolate. Yeah. Absolutely. A bit of brain fog. Hey. Well, I suppose there's a couple of updates from me. So I got a notification from Zurich, literally at seven AM this morning, that they've paid that first claim. So happy days for that. They did send I don't know. Do you get a copy of what they send me? Okay. Okay. Cool. Cool. No. That's good. So I suppose I've got the income tax return for the unit trust. Now I'm trying to chase down an income tax return for the company that we transferred into, but because I sold the percentage of that, I'm not sure that I can get that information. Mhmm. But then I also have like, my tax return is being done at the moment through Chris at TPA. So, yeah, like, I'm sure he's got everything that we might need for that. I'm not sure. And then they're also asking about I don't know why they're on this thing about my, like, board position at Canunga Industrial Community Financial Group. It was a volunteer position. Like anyway. Yeah. Yeah. No. Yeah. That was worth nothing. So I've got a copy of the annual report that actually states that I've stepped down in, like, 2024 from that position. So, yeah, I might just do that because then, you know, we don't have to explain anything to them because it's not really relevant, I suppose. And then I suppose I just need to send something to my oncologist to fill out. Is that what one of those forms is? Yep. Yep. Okay. Yeah. Okay. So my question to that is, like, obvious I'm not seeing him till, like, the April 23, which he's probably gonna tell me that I've got twelve months of immunotherapy, which I'm gonna go, twelve months of work would be great at a minimum. But I suppose my question what is my question from all of that? Thirty day waiting period already served, so I don't have to serve it again? Okay. Then I have still got, like, ridiculous sick leave. Like, I think I'm as of now, still got, like, ten weeks sick leave sitting there. And then I've got holiday leave. So what what triggers all of this? Like, do I have to have used up all of my personal leave? Yeah. Yeah. Yeah. Yeah. Because I got six weeks of annual leave sitting there now because I had to cancel my leave. This way. Yep. Yeah. Okay. Mhmm. Yeah. Yeah. Well, mine was much higher six months ago as well. Yeah. That's it. So but, yeah, I suppose that's the question with that. And then, yeah, I'm not too sure about, you know, what my oncologist was saying in terms of return to work, you know, life changing event, mental capacity, blah blah. Yeah. Yes. Yes. Yeah. Because he'll probably turn it like, he he said to me, he goes, like, mate, like, you if other than the fact you have no hair and you struggle with fatigue, like, no one would know what is going on. Like, I look normal. I feel normal. I act normal. I just can't function normally. So yeah. Like, I don't have any other side effects that they typically get with all of this stuff. Yeah. So I'll just push on that. Yeah. Yeah. Yep. Concentrate. Yeah. Yeah. Yeah. Yep. Okay. I'll just make sure that he puts all that in. Yeah. I'm not meant to say I don't want to. You know? I'm not meant to say I I can't I can't bring myself to, but I don't want to. I just don't want to. Let Let let me watch stupid shows, like, one moment. Yeah. But I'm watching. Yeah. Exactly. Because I was working sixty hours a week. Yeah. Let's do that. Yes. Okay. Okay. Yeah. Okay. So they should read Simula is what you're saying? Yes. Yeah. Okay. Yep. No. No. No. Yep. Because I think the thing is is if if they went and had a chat to my work, my work is like, you can come back and do whatever you want. We'll pay you the same. And I'm like, no. That's not fulfilling in my eyes. You know, when you when you live at exec level in a national company, you don't you know, that's not okay for me to go back and do that either. Yeah. Breed reports all day. No. Thanks. No. But yeah. Fine. Okay. Okay. Yep. So strictly medical. Yeah. Yeah. Yep. No. I said that I have to. Yeah. Yeah. Okay. Yeah. Yeah. The good thing is I have not I've spoke to them a couple of times, and that's about it. So, yeah, I haven't engaged in work at all. So, yeah, that's probably a good thing. Yeah. Cool. So I just need to like, I literally I drove to the coast yesterday for a doctor's appointment and drove home. So forty five minutes each way and had to have a two hour nap. Like yeah. Yeah. Yeah. Probably not even. Yeah. Yep. Yes. Yeah. Yeah. Yeah. K. Okay. So that's alright. And I'll I'll have a chat to you know, the worst thing is I've had this as well on my end for months. Don't tell them that. Lots of naps. Lots of little naps. But yeah. That's it. And then I said, you can't with your insurance. Yeah. Because I just I was like, oh, I transferred all the money in terms of the advice that Sevvy gave me, and I just, you know, with everything that's going on in the world, the markets were down, and I was hoping to get that invested as quickly as possible. But, yeah, that is what it is with you know? Yeah. K. Yep. Yes. It's in the hub account already. It's in my hub 24. It's showing as cash. Like I said, it's $300,000. Yeah. So yeah. Because it's been there for, like, a week and a half. So I'm like, yeah. I wanted to get it invested while the markets were down because I know they've they've recovered a bit in the last twenty four hours. So I was like, okay. But yeah. Yeah. So that's based on Seve's new advice that'll be done? Yeah. Okay. Yeah. Yeah. Oh, to that black rock thing or whatever it is. Yeah. Yeah. Oh, yeah. Yeah. Because there were some mistakes in it. Yeah. Yep. Yeah. That'd be good. Yeah. No. That's okay. No. It's all good. Yeah. Yep. Yep. So what I might do is I'll send you through I had some financial documents that were sent to me when we did the settlement of the business on the January 31. And then I don't know whether you can check those and whether they're right or not because that's all the documents I kind of have. So and if we don't have if we need anything else, Chris should have them, and I'll also attach the annual report for the the back the board position that, you know, shows that I resigned. Yep. Yep. Yep. Yeah. Cool. Yep. Yep. I'm seeing them is there there's not a rush for any of this stuff, is there? Because I'm seeing them next Thursday because I've got chemo next Thursday. So yeah. Cool. Yep. No. It was nice to get a text this morning, though. Oh, yeah. Yeah. I was like, oh, yeah. Six month payment finished in March, and I'm like, good on you people. But, anyway, you know, better late than never. So, yeah, let's figure out what we're gonna do with that now. So we obviously have to pay tax on that money, don't we? Yes. Yeah. Yeah. But, again, we can invest it and pay tax next year when it's due. This would throw it back out. So yeah. Yeah. Yeah. So cool. And then I suppose the only other thing is, like, obviously, whether we, you know, look at a non return to work thing and how that might play out and what the I'm not gonna say strategy because it sounds like a rut, but, you know, what should this what should this strategy be for ensuring that can happen? Yeah. Yeah. So do I just straight out ask him? And just I know I just don't think I can function in the job I was functioning in given what's happened. Yeah. Yep. Yep. I will ask him on the April 23. Cool. Sounds good. Perfect. My husband. Oh, yes. Zurich. The two amounts. Yeah. Can you answer that? Yep. Well, he has not. Okay. Great. Yep. Yeah. Yep. He might have to his email. I'll have to try and find them. I might have something old. He's an idiot. Yeah. He obviously thought he canceled it, and he we have not. But as long as we're insured, like, for what they those policies might be, we we just wanna make sure. Yeah. I think I think there might be an old ScreenSpy that had, like, a and look from memory, a table on it that said trauma life insurance or TPD life insurance with some amounts under them and maybe policy numbers on there. But I'll have a look. And if I can find that, I'll send that to you. But if not, I'll try and find some I don't think I'll be able to find PDFs, and I don't think he's actually Just a policy number? Yeah. Okay. Cool. I'll see what what I might be able to find. Because I don't think it's on my actually, it might be on my login my Zurich account login online. Maybe. Maybe. Maybe. Who who would know? You know, we've had insurance come and go so often over the years. Yeah. We just wanna simplify things. So, yeah, we're getting there. Not the way we really wanted to simplify things, but we're kinda getting there. Yeah. Yep. Alright. Cool. Okay. Well, I'll I'll see if I can find them and then shoot them through you through him. Perfect. Sounds correct. Mhmm. Yeah. Yeah. Okay. Cool. Yeah. Okay. Cool. Yeah. Yep. K. I think I might hold off sending a form through until I've had a chat to him. Yeah. Yeah. Yeah. I'll do that now. Yep. Yeah. Okay. Yep. Sounds good. Sweet. Fantastic. Okay. Thank you for your help yet again. Okay. Great. Thanks, Lisa. Have a good night. Cheers. 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Hello. How are you? And so I'm fine. I love it.\n\nYeah. I'm alright. How are you going? That's good. Too much chocolate.\n\nYeah. Absolutely. A bit of brain fog. Hey. Well, I suppose there's a couple of updates from me.\n\nSo I got a notification from Zurich, literally at seven AM this morning, that they've paid that first claim. So happy days for that. They did send I don't know. Do you get a copy of what they send me? Okay.\n\nOkay. Cool. Cool. No. That's good.\n\nSo I suppose I've got the income tax return for the unit trust. Now I'm trying to chase down an income tax return for the company that we transferred into, but because I sold the percentage of that, I'm not sure that I can get that information. Mhmm. But then I also have like, my tax return is being done at the moment through Chris at TPA. So, yeah, like, I'm sure he's got everything that we might need for that.\n\nI'm not sure. And then they're also asking about I don't know why they're on this thing about my, like, board position at Canunga Industrial Community Financial Group. It was a volunteer position. Like anyway. Yeah.\n\nYeah. No. Yeah. That was worth nothing. So I've got a copy of the annual report that actually states that I've stepped down in, like, 2024 from that position.\n\nSo, yeah, I might just do that because then, you know, we don't have to explain anything to them because it's not really relevant, I suppose. And then I suppose I just need to send something to my oncologist to fill out. Is that what one of those forms is? Yep. Yep.\n\nOkay. Yeah. Okay. So my question to that is, like, obvious I'm not seeing him till, like, the April 23, which he's probably gonna tell me that I've got twelve months of immunotherapy, which I'm gonna go, twelve months of work would be great at a minimum. But I suppose my question what is my question from all of that?\n\nThirty day waiting period already served, so I don't have to serve it again? Okay. Then I have still got, like, ridiculous sick leave. Like, I think I'm as of now, still got, like, ten weeks sick leave sitting there. And then I've got holiday leave.\n\nSo what what triggers all of this? Like, do I have to have used up all of my personal leave? Yeah. Yeah. Yeah.\n\nYeah. Because I got six weeks of annual leave sitting there now because I had to cancel my leave. This way. Yep. Yeah.\n\nOkay. Mhmm. Yeah. Yeah. Well, mine was much higher six months ago as well.\n\nYeah. That's it. So but, yeah, I suppose that's the question with that. And then, yeah, I'm not too sure about, you know, what my oncologist was saying in terms of return to work, you know, life changing event, mental capacity, blah blah. Yeah.\n\nYes. Yes. Yeah. Because he'll probably turn it like, he he said to me, he goes, like, mate, like, you if other than the fact you have no hair and you struggle with fatigue, like, no one would know what is going on. Like, I look normal.\n\nI feel normal. I act normal. I just can't function normally. So yeah. Like, I don't have any other side effects that they typically get with all of this stuff.\n\nYeah. So I'll just push on that. Yeah. Yeah. Yep.\n\nConcentrate. Yeah. Yeah. Yeah. Yep.\n\nOkay. I'll just make sure that he puts all that in. Yeah. I'm not meant to say I don't want to. You know?\n\nI'm not meant to say I I can't I can't bring myself to, but I don't want to. I just don't want to. Let Let let me watch stupid shows, like, one moment. Yeah. But I'm watching.\n\nYeah. Exactly. Because I was working sixty hours a week. Yeah. Let's do that.\n\nYes. Okay. Okay. Yeah. Okay.\n\nSo they should read Simula is what you're saying? Yes. Yeah. Okay. Yep.\n\nNo. No. No. Yep. Because I think the thing is is if if they went and had a chat to my work, my work is like, you can come back and do whatever you want.\n\nWe'll pay you the same. And I'm like, no. That's not fulfilling in my eyes. You know, when you when you live at exec level in a national company, you don't you know, that's not okay for me to go back and do that either. Yeah.\n\nBreed reports all day. No. Thanks. No. But yeah.\n\nFine. Okay. Okay. Yep. So strictly medical.\n\nYeah. Yeah. Yep. No. I said that I have to.\n\nYeah. Yeah. Okay. Yeah. Yeah.\n\nThe good thing is I have not I've spoke to them a couple of times, and that's about it. So, yeah, I haven't engaged in work at all. So, yeah, that's probably a good thing. Yeah. Cool.\n\nSo I just need to like, I literally I drove to the coast yesterday for a doctor's appointment and drove home. So forty five minutes each way and had to have a two hour nap. Like yeah. Yeah. Yeah.\n\nProbably not even. Yeah. Yep. Yes. Yeah.\n\nYeah. Yeah. K. Okay. So that's alright.\n\nAnd I'll I'll have a chat to you know, the worst thing is I've had this as well on my end for months. Don't tell them that. Lots of naps. Lots of little naps. But yeah.\n\nThat's it. And then I said, you can't with your insurance. Yeah. Because I just I was like, oh, I transferred all the money in terms of the advice that Sevvy gave me, and I just, you know, with everything that's going on in the world, the markets were down, and I was hoping to get that invested as quickly as possible. But, yeah, that is what it is with you know?\n\nYeah. K. Yep. Yes. It's in the hub account already.\n\nIt's in my hub 24. It's showing as cash. Like I said, it's $300,000. Yeah. So yeah.\n\nBecause it's been there for, like, a week and a half. So I'm like, yeah. I wanted to get it invested while the markets were down because I know they've they've recovered a bit in the last twenty four hours. So I was like, okay. But yeah.\n\nYeah. So that's based on Seve's new advice that'll be done? Yeah. Okay. Yeah.\n\nYeah. Oh, to that black rock thing or whatever it is. Yeah. Yeah. Oh, yeah.\n\nYeah. Because there were some mistakes in it. Yeah. Yep. Yeah.\n\nThat'd be good. Yeah. No. That's okay. No.\n\nIt's all good. Yeah. Yep. Yep. So what I might do is I'll send you through I had some financial documents that were sent to me when we did the settlement of the business on the January 31.\n\nAnd then I don't know whether you can check those and whether they're right or not because that's all the documents I kind of have. So and if we don't have if we need anything else, Chris should have them, and I'll also attach the annual report for the the back the board position that, you know, shows that I resigned. Yep. Yep. Yep.\n\nYeah. Cool. Yep. Yep. I'm seeing them is there there's not a rush for any of this stuff, is there?\n\nBecause I'm seeing them next Thursday because I've got chemo next Thursday. So yeah. Cool. Yep. No.\n\nIt was nice to get a text this morning, though. Oh, yeah. Yeah. I was like, oh, yeah. Six month payment finished in March, and I'm like, good on you people.\n\nBut, anyway, you know, better late than never. So, yeah, let's figure out what we're gonna do with that now. So we obviously have to pay tax on that money, don't we? Yes. Yeah.\n\nYeah. But, again, we can invest it and pay tax next year when it's due. This would throw it back out. So yeah. Yeah.\n\nYeah. So cool. And then I suppose the only other thing is, like, obviously, whether we, you know, look at a non return to work thing and how that might play out and what the I'm not gonna say strategy because it sounds like a rut, but, you know, what should this what should this strategy be for ensuring that can happen? Yeah. Yeah.\n\nSo do I just straight out ask him? And just I know I just don't think I can function in the job I was functioning in given what's happened. Yeah. Yep. Yep.\n\nI will ask him on the April 23. Cool. Sounds good. Perfect. My husband.\n\nOh, yes. Zurich. The two amounts. Yeah. Can you answer that?\n\nYep. Well, he has not. Okay. Great. Yep.\n\nYeah. Yep. He might have to his email. I'll have to try and find them. I might have something old.\n\nHe's an idiot. Yeah. He obviously thought he canceled it, and he we have not. But as long as we're insured, like, for what they those policies might be, we we just wanna make sure. Yeah.\n\nI think I think there might be an old ScreenSpy that had, like, a and look from memory, a table on it that said trauma life insurance or TPD life insurance with some amounts under them and maybe policy numbers on there. But I'll have a look. And if I can find that, I'll send that to you. But if not, I'll try and find some I don't think I'll be able to find PDFs, and I don't think he's actually Just a policy number? Yeah.\n\nOkay. Cool. I'll see what what I might be able to find. Because I don't think it's on my actually, it might be on my login my Zurich account login online. Maybe.\n\nMaybe. Maybe. Who who would know? You know, we've had insurance come and go so often over the years. Yeah.\n\nWe just wanna simplify things. So, yeah, we're getting there. Not the way we really wanted to simplify things, but we're kinda getting there. Yeah. Yep.\n\nAlright. Cool. Okay. Well, I'll I'll see if I can find them and then shoot them through you through him. Perfect.\n\nSounds correct. Mhmm. Yeah. Yeah. Okay.\n\nCool. Yeah. Okay. Cool. Yeah.\n\nYep. K. I think I might hold off sending a form through until I've had a chat to him. Yeah. Yeah.\n\nYeah. I'll do that now. Yep. Yeah. Okay.\n\nYep. Sounds good. Sweet. Fantastic. Okay.\n\nThank you for your help yet again. Okay. Great. Thanks, Lisa. Have a good night.\n\nCheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.05166267603635788},{"text":"Hello.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.22323891520500183},{"text":"How are you?","start":6.7999997,"end":7.62,"sentiment":"neutral","sentiment_score":0.2262988487879435},{"text":"And so I'm fine.","start":12.0,"end":13.139999,"sentiment":"neutral","sentiment_score":-0.0232595382258296},{"text":"I love it.","start":18.895,"end":19.715,"sentiment":"positive","sentiment_score":0.4131542444229126}],"sentiment":"neutral","sentiment_score":0.17501855983088413,"num_words":12,"start":2.1599998,"end":19.715},{"sentences":[{"text":"Yeah.","start":19.855,"end":20.175,"sentiment":"neutral","sentiment_score":0.14908385276794434},{"text":"I'm alright.","start":20.175,"end":20.654999,"sentiment":"neutral","sentiment_score":0.20176725089550018},{"text":"How are you going?","start":20.654999,"end":21.474998,"sentiment":"neutral","sentiment_score":0.2342921681702137},{"text":"That's good.","start":23.855,"end":24.755,"sentiment":"positive","sentiment_score":0.3536582589149475},{"text":"Too much chocolate.","start":29.2,"end":30.24,"sentiment":"neutral","sentiment_score":-0.09192970519264539}],"sentiment":"neutral","sentiment_score":0.16010953579097986,"num_words":12,"start":19.855,"end":30.24},{"sentences":[{"text":"Yeah.","start":30.24,"end":30.64,"sentiment":"neutral","sentiment_score":0.05018477141857147},{"text":"Absolutely.","start":30.64,"end":30.96,"sentiment":"neutral","sentiment_score":0.07528676092624664},{"text":"A bit of brain fog.","start":30.96,"end":32.239998,"sentiment":"neutral","sentiment_score":-0.13445471003651618},{"text":"Hey.","start":32.239998,"end":32.739998,"sentiment":"neutral","sentiment_score":0.026241211220622063},{"text":"Well, I suppose there's a couple of updates from me.","start":35.84,"end":38.16,"sentiment":"neutral","sentiment_score":0.07240620478987694}],"sentiment":"neutral","sentiment_score":0.011305624515646033,"num_words":18,"start":30.24,"end":38.16},{"sentences":[{"text":"So I got a notification from Zurich, literally at seven AM this morning, that they've paid that first claim.","start":38.16,"end":45.625,"sentiment":"neutral","sentiment_score":0.07425734537996743},{"text":"So happy days for that.","start":46.405,"end":48.265,"sentiment":"positive","sentiment_score":0.46736433506011965},{"text":"They did send I don't know.","start":48.965,"end":50.085,"sentiment":"neutral","sentiment_score":0.011121312621980906},{"text":"Do you get a copy of what they send me?","start":50.085,"end":52.345,"sentiment":"neutral","sentiment_score":-0.004811862576752901},{"text":"Okay.","start":53.845,"end":54.345,"sentiment":"neutral","sentiment_score":-0.0034136814065277576}],"sentiment":"neutral","sentiment_score":0.09177821478238557,"num_words":41,"start":38.16,"end":54.345},{"sentences":[{"text":"Okay.","start":56.245,"end":56.645,"sentiment":"neutral","sentiment_score":0.07206156849861145},{"text":"Cool.","start":56.645,"end":57.125,"sentiment":"neutral","sentiment_score":0.12448187917470932},{"text":"Cool.","start":57.125,"end":57.525,"sentiment":"neutral","sentiment_score":0.09463231265544891},{"text":"No.","start":57.525,"end":57.765,"sentiment":"neutral","sentiment_score":-0.01073535904288292},{"text":"That's good.","start":57.765,"end":58.504997,"sentiment":"neutral","sentiment_score":0.03821535222232342}],"sentiment":"neutral","sentiment_score":0.0594785176217556,"num_words":6,"start":56.245,"end":58.504997},{"sentences":[{"text":"So I suppose I've got the income tax return for the unit trust.","start":59.84,"end":66.340004,"sentiment":"neutral","sentiment_score":0.015622928595313659},{"text":"Now I'm trying to chase down an income tax return for the company that we transferred into, but because I sold the percentage of that, I'm not sure that I can get that information.","start":67.04,"end":80.485,"sentiment":"neutral","sentiment_score":-0.06256118389394354},{"text":"Mhmm.","start":82.465004,"end":82.965004,"sentiment":"neutral","sentiment_score":0.004866531118750572},{"text":"But then I also have like, my tax return is being done at the moment through Chris at TPA.","start":83.265,"end":89.445,"sentiment":"neutral","sentiment_score":-0.000928846432974464},{"text":"So, yeah, like, I'm sure he's got everything that we might need for that.","start":90.329994,"end":95.869995,"sentiment":"neutral","sentiment_score":0.01380115414836577}],"sentiment":"neutral","sentiment_score":-0.021525278687477112,"num_words":81,"start":59.84,"end":95.869995},{"sentences":[{"text":"I'm not sure.","start":96.649994,"end":97.63,"sentiment":"neutral","sentiment_score":-0.0956047922372818},{"text":"And then they're also asking about I don't know why they're on this thing about my, like, board position at Canunga Industrial Community Financial Group.","start":98.49,"end":105.785,"sentiment":"neutral","sentiment_score":-0.07862820651382207},{"text":"It was a volunteer position.","start":105.785,"end":106.825005,"sentiment":"neutral","sentiment_score":-0.04168531447649002},{"text":"Like anyway.","start":106.825005,"end":108.685,"sentiment":"neutral","sentiment_score":-0.03621325269341469},{"text":"Yeah.","start":116.425,"end":116.925,"sentiment":"neutral","sentiment_score":0.03665325045585632}],"sentiment":"neutral","sentiment_score":-0.06935331574641168,"num_words":36,"start":96.649994,"end":116.925},{"sentences":[{"text":"Yeah.","start":120.0,"end":120.5,"sentiment":"neutral","sentiment_score":0.030689358711242676},{"text":"No.","start":126.079994,"end":126.479996,"sentiment":"neutral","sentiment_score":-0.2785877585411072},{"text":"Yeah.","start":126.479996,"end":126.979996,"sentiment":"neutral","sentiment_score":-0.26342421770095825},{"text":"That was worth nothing.","start":127.2,"end":128.34,"sentiment":"neutral","sentiment_score":-0.3073512092232704},{"text":"So I've got a copy of the annual report that actually states that I've stepped down in, like, 2024 from that position.","start":129.04,"end":136.86499,"sentiment":"neutral","sentiment_score":0.010496911508115854}],"sentiment":"neutral","sentiment_score":-0.05206191038777088,"num_words":29,"start":120.0,"end":136.86499},{"sentences":[{"text":"So, yeah, I might just do that because then, you know, we don't have to explain anything to them because it's not really relevant, I suppose.","start":137.645,"end":146.385,"sentiment":"neutral","sentiment_score":-0.11821536576518646},{"text":"And then I suppose I just need to send something to my oncologist to fill out.","start":148.06,"end":152.94,"sentiment":"neutral","sentiment_score":0.0041310847736895084},{"text":"Is that what one of those forms is?","start":152.94,"end":154.8,"sentiment":"neutral","sentiment_score":0.00047363387420773506},{"text":"Yep.","start":155.98,"end":156.48,"sentiment":"neutral","sentiment_score":0.01131636556237936},{"text":"Yep.","start":162.625,"end":163.125,"sentiment":"neutral","sentiment_score":-0.031372468918561935}],"sentiment":"neutral","sentiment_score":-0.05814940742073724,"num_words":52,"start":137.645,"end":163.125},{"sentences":[{"text":"Okay.","start":173.825,"end":174.325,"sentiment":"neutral","sentiment_score":0.04025948792695999},{"text":"Yeah.","start":178.72,"end":178.96,"sentiment":"neutral","sentiment_score":0.04571816325187683},{"text":"Okay.","start":178.96,"end":179.46,"sentiment":"neutral","sentiment_score":0.01089341565966606},{"text":"So my question to that is, like, obvious I'm not seeing him till, like, the April 23, which he's probably gonna tell me that I've got twelve months of immunotherapy, which I'm gonna go, twelve months of work would be great at a minimum.","start":193.935,"end":206.40001,"sentiment":"neutral","sentiment_score":-0.12933209860189396},{"text":"But I suppose my question what is my question from all of that?","start":208.46,"end":214.72,"sentiment":"neutral","sentiment_score":-0.06345095542760995}],"sentiment":"neutral","sentiment_score":-0.106976728203396,"num_words":60,"start":173.825,"end":214.72},{"sentences":[{"text":"Thirty day waiting period already served, so I don't have to serve it again?","start":216.10501,"end":219.485,"sentiment":"neutral","sentiment_score":-0.1538218424788543},{"text":"Okay.","start":221.945,"end":222.425,"sentiment":"neutral","sentiment_score":-0.1630355715751648},{"text":"Then I have still got, like, ridiculous sick leave.","start":222.425,"end":228.365,"sentiment":"negative","sentiment_score":-0.5243860301044252},{"text":"Like, I think I'm as of now, still got, like, ten weeks sick leave sitting there.","start":228.97,"end":233.87,"sentiment":"neutral","sentiment_score":-0.18884634505957365},{"text":"And then I've got holiday leave.","start":234.56999,"end":237.69,"sentiment":"neutral","sentiment_score":-0.11231132348378499}],"sentiment":"neutral","sentiment_score":-0.23329184997988783,"num_words":46,"start":216.10501,"end":237.69},{"sentences":[{"text":"So what what triggers all of this?","start":237.69,"end":240.33,"sentiment":"neutral","sentiment_score":-0.14247812011412211},{"text":"Like, do I have to have used up all of my personal leave?","start":240.33,"end":243.735,"sentiment":"neutral","sentiment_score":-0.16589958392656767},{"text":"Yeah.","start":247.735,"end":248.235,"sentiment":"neutral","sentiment_score":0.07266833633184433},{"text":"Yeah.","start":256.455,"end":256.695,"sentiment":"neutral","sentiment_score":0.03869590908288956},{"text":"Yeah.","start":256.695,"end":257.195,"sentiment":"neutral","sentiment_score":0.03573555126786232}],"sentiment":"neutral","sentiment_score":-0.1307365928331147,"num_words":23,"start":237.69,"end":257.195},{"sentences":[{"text":"Yeah.","start":269.44998,"end":269.84998,"sentiment":"neutral","sentiment_score":-0.03432692587375641},{"text":"Because I got six weeks of annual leave sitting there now because I had to cancel my leave.","start":269.84998,"end":273.825,"sentiment":"neutral","sentiment_score":-0.1419385994474093},{"text":"This way.","start":274.46503,"end":275.36502,"sentiment":"neutral","sentiment_score":-0.06038908287882805},{"text":"Yep.","start":284.945,"end":285.445,"sentiment":"neutral","sentiment_score":-0.18566229939460752},{"text":"Yeah.","start":285.98502,"end":286.225,"sentiment":"neutral","sentiment_score":-0.060089826583862305}],"sentiment":"neutral","sentiment_score":-0.12851095685492392,"num_words":23,"start":269.44998,"end":286.225},{"sentences":[{"text":"Okay.","start":286.225,"end":286.725,"sentiment":"neutral","sentiment_score":-0.08148135244846344},{"text":"Mhmm.","start":289.28,"end":289.78,"sentiment":"neutral","sentiment_score":-0.1068975180387497},{"text":"Yeah.","start":298.0,"end":298.24,"sentiment":"neutral","sentiment_score":-0.08375189453363419},{"text":"Yeah.","start":298.24,"end":298.64,"sentiment":"neutral","sentiment_score":-0.07711785286664963},{"text":"Well, mine was much higher six months ago as 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blah.","start":309.245,"end":319.24,"sentiment":"neutral","sentiment_score":-0.22658542195955914},{"text":"Yeah.","start":342.975,"end":343.475,"sentiment":"neutral","sentiment_score":0.006473623216152191}],"sentiment":"neutral","sentiment_score":-0.19250026700848882,"num_words":44,"start":303.805,"end":343.475},{"sentences":[{"text":"Yes.","start":348.65997,"end":349.15997,"sentiment":"neutral","sentiment_score":0.08636461198329926},{"text":"Yes.","start":355.86,"end":356.36,"sentiment":"neutral","sentiment_score":0.07688358426094055},{"text":"Yeah.","start":365.985,"end":366.485,"sentiment":"neutral","sentiment_score":0.01723022386431694},{"text":"Because he'll probably turn it like, he he said to me, he goes, like, mate, like, you if other than the fact you have no hair and you struggle with fatigue, like, no one would know what is going on.","start":367.82498,"end":379.08002,"sentiment":"neutral","sentiment_score":-0.11801983267068863},{"text":"Like, I look normal.","start":379.08002,"end":380.84,"sentiment":"neutral","sentiment_score":-0.06549070961773396}],"sentiment":"neutral","sentiment_score":-0.10217612181255158,"num_words":47,"start":348.65997,"end":380.84},{"sentences":[{"text":"I feel normal.","start":380.84,"end":381.56,"sentiment":"neutral","sentiment_score":0.024280793964862823},{"text":"I act normal.","start":381.56,"end":382.36002,"sentiment":"neutral","sentiment_score":0.005816432336966197},{"text":"I just can't function normally.","start":382.36002,"end":384.30002,"sentiment":"neutral","sentiment_score":-0.2814985513687134},{"text":"So yeah.","start":384.6,"end":385.88,"sentiment":"neutral","sentiment_score":-0.07872398942708969},{"text":"Like, I don't have any other side effects that they typically get with all of this stuff.","start":385.88,"end":389.385,"sentiment":"neutral","sentiment_score":-0.20479215681552887}],"sentiment":"neutral","sentiment_score":-0.165203857421875,"num_words":30,"start":380.84,"end":389.385},{"sentences":[{"text":"Yeah.","start":393.465,"end":393.965,"sentiment":"neutral","sentiment_score":-0.1238160878419876},{"text":"So I'll just push on that.","start":394.02502,"end":398.105,"sentiment":"neutral","sentiment_score":-0.0944014551738898},{"text":"Yeah.","start":398.105,"end":398.605,"sentiment":"neutral","sentiment_score":-0.026574473828077316},{"text":"Yeah.","start":399.065,"end":399.545,"sentiment":"neutral","sentiment_score":-0.026950793340802193},{"text":"Yep.","start":399.545,"end":400.045,"sentiment":"neutral","sentiment_score":-0.048158735036849976}],"sentiment":"neutral","sentiment_score":-0.07919088210910559,"num_words":10,"start":393.465,"end":400.045},{"sentences":[{"text":"Concentrate.","start":401.625,"end":402.125,"sentiment":"neutral","sentiment_score":-0.11528193950653076},{"text":"Yeah.","start":404.76,"end":405.26,"sentiment":"neutral","sentiment_score":-0.09500786662101746},{"text":"Yeah.","start":413.24,"end":413.74,"sentiment":"neutral","sentiment_score":-0.10845419019460678},{"text":"Yeah.","start":414.44,"end":414.94,"sentiment":"neutral","sentiment_score":-0.08139640092849731},{"text":"Yep.","start":415.16,"end":415.66,"sentiment":"neutral","sentiment_score":-0.07281805574893951}],"sentiment":"neutral","sentiment_score":-0.09459169059991837,"num_words":5,"start":401.625,"end":415.66},{"sentences":[{"text":"Okay.","start":416.12,"end":416.52,"sentiment":"neutral","sentiment_score":-0.1350453794002533},{"text":"I'll just make sure that he puts all that in.","start":416.52,"end":418.28,"sentiment":"neutral","sentiment_score":-0.1665887087583542},{"text":"Yeah.","start":418.28,"end":418.78,"sentiment":"neutral","sentiment_score":-0.11475366353988647},{"text":"I'm not meant to say I don't want to.","start":419.065,"end":420.825,"sentiment":"neutral","sentiment_score":-0.2529982245630688},{"text":"You know?","start":420.825,"end":421.145,"sentiment":"neutral","sentiment_score":-0.13448508828878403}],"sentiment":"neutral","sentiment_score":-0.19398436209429865,"num_words":23,"start":416.12,"end":421.145},{"sentences":[{"text":"I'm not meant to say I I can't I can't bring myself to, but I don't want to.","start":421.145,"end":426.665,"sentiment":"neutral","sentiment_score":-0.20801888530453047},{"text":"I just don't want to.","start":426.665,"end":428.76498,"sentiment":"negative","sentiment_score":-0.3850004255771637},{"text":"Let Let let me watch stupid shows, like, one moment.","start":432.26498,"end":435.43,"sentiment":"neutral","sentiment_score":-0.0011639587581157684},{"text":"Yeah.","start":435.43,"end":435.91,"sentiment":"neutral","sentiment_score":0.035695888102054596},{"text":"But I'm watching.","start":435.91,"end":436.81,"sentiment":"neutral","sentiment_score":0.03891180704037348}],"sentiment":"neutral","sentiment_score":-0.14942027950609052,"num_words":37,"start":421.145,"end":436.81},{"sentences":[{"text":"Yeah.","start":442.47,"end":442.79,"sentiment":"neutral","sentiment_score":0.04984171316027641},{"text":"Exactly.","start":442.79,"end":443.29,"sentiment":"neutral","sentiment_score":0.04521398246288299},{"text":"Because I was working sixty hours a week.","start":443.35,"end":445.43,"sentiment":"neutral","sentiment_score":0.010925332782790065},{"text":"Yeah.","start":445.43,"end":445.75,"sentiment":"neutral","sentiment_score":0.05052407830953598},{"text":"Let's do that.","start":445.75,"end":446.715,"sentiment":"neutral","sentiment_score":0.06096667672197024}],"sentiment":"neutral","sentiment_score":0.029705890454351902,"num_words":14,"start":442.47,"end":446.715},{"sentences":[{"text":"Yes.","start":448.635,"end":448.955,"sentiment":"neutral","sentiment_score":0.08404508233070374},{"text":"Okay.","start":448.955,"end":449.455,"sentiment":"neutral","sentiment_score":0.07310132682323456},{"text":"Okay.","start":455.755,"end":456.255,"sentiment":"neutral","sentiment_score":0.08230762183666229},{"text":"Yeah.","start":461.33,"end":461.57,"sentiment":"neutral","sentiment_score":0.055680662393569946},{"text":"Okay.","start":461.57,"end":462.07,"sentiment":"neutral","sentiment_score":0.05554667115211487}],"sentiment":"neutral","sentiment_score":0.07013627290725707,"num_words":5,"start":448.635,"end":462.07},{"sentences":[{"text":"So they should read Simula is what you're saying?","start":467.65,"end":471.43,"sentiment":"neutral","sentiment_score":0.04202398368053966},{"text":"Yes.","start":471.49,"end":471.765,"sentiment":"neutral","sentiment_score":0.03133830428123474},{"text":"Yeah.","start":487.41,"end":487.65,"sentiment":"neutral","sentiment_score":-0.021146580576896667},{"text":"Okay.","start":487.65,"end":488.15,"sentiment":"neutral","sentiment_score":-0.054916590452194214},{"text":"Yep.","start":495.09,"end":495.33002,"sentiment":"neutral","sentiment_score":-0.09548120945692062}],"sentiment":"neutral","sentiment_score":0.018308444378467705,"num_words":13,"start":467.65,"end":495.33002},{"sentences":[{"text":"No.","start":495.33002,"end":495.83002,"sentiment":"neutral","sentiment_score":-0.1660282164812088},{"text":"No.","start":497.785,"end":498.285,"sentiment":"neutral","sentiment_score":-0.1652599275112152},{"text":"No.","start":502.02502,"end":502.105,"sentiment":"neutral","sentiment_score":-0.3022940754890442},{"text":"Yep.","start":502.105,"end":502.605,"sentiment":"neutral","sentiment_score":-0.2001877725124359},{"text":"Because I think the thing is is if if they went and had a chat to my work, my work is like, you can come back and do whatever you want.","start":503.945,"end":509.70502,"sentiment":"negative","sentiment_score":-0.38945594574174575}],"sentiment":"negative","sentiment_score":-0.36876869457108635,"num_words":35,"start":495.33002,"end":509.70502},{"sentences":[{"text":"We'll pay you the same.","start":509.70502,"end":510.58502,"sentiment":"negative","sentiment_score":-0.5655667543411255},{"text":"And I'm like, no.","start":510.58502,"end":512.22,"sentiment":"negative","sentiment_score":-0.6036799997091293},{"text":"That's not fulfilling in my eyes.","start":512.37994,"end":514.16,"sentiment":"negative","sentiment_score":-0.7143881221612295},{"text":"You know, when you when you live at exec level in a national company, you don't you know, that's not okay for me to go back and do that either.","start":514.86,"end":524.48,"sentiment":"neutral","sentiment_score":-0.3073407496015231},{"text":"Yeah.","start":527.815,"end":528.215,"sentiment":"neutral","sentiment_score":-0.010158809833228588}],"sentiment":"negative","sentiment_score":-0.4078100826388792,"num_words":46,"start":509.70502,"end":528.215},{"sentences":[{"text":"Breed reports all day.","start":528.215,"end":529.255,"sentiment":"neutral","sentiment_score":-0.06502909632399678},{"text":"No.","start":529.255,"end":529.495,"sentiment":"neutral","sentiment_score":-0.16654926538467407},{"text":"Thanks.","start":529.495,"end":529.995,"sentiment":"neutral","sentiment_score":-0.01015685498714447},{"text":"No.","start":530.215,"end":530.715,"sentiment":"neutral","sentiment_score":-0.08371016383171082},{"text":"But yeah.","start":531.495,"end":532.315,"sentiment":"neutral","sentiment_score":0.04922902211546898}],"sentiment":"neutral","sentiment_score":-0.046897180585397616,"num_words":9,"start":528.215,"end":532.315},{"sentences":[{"text":"Fine.","start":533.415,"end":533.915,"sentiment":"neutral","sentiment_score":0.2915632724761963},{"text":"Okay.","start":539.97,"end":540.47,"sentiment":"neutral","sentiment_score":0.02420315146446228},{"text":"Okay.","start":545.57,"end":545.97,"sentiment":"neutral","sentiment_score":0.06071074679493904},{"text":"Yep.","start":545.97,"end":546.37,"sentiment":"neutral","sentiment_score":0.06952434778213501},{"text":"So strictly medical.","start":546.37,"end":547.99,"sentiment":"neutral","sentiment_score":0.025040817136565845}],"sentiment":"neutral","sentiment_score":0.07444628141820431,"num_words":7,"start":533.415,"end":547.99},{"sentences":[{"text":"Yeah.","start":548.13,"end":548.63,"sentiment":"neutral","sentiment_score":0.035468876361846924},{"text":"Yeah.","start":554.57495,"end":555.07495,"sentiment":"neutral","sentiment_score":0.036452051252126694},{"text":"Yep.","start":559.21497,"end":559.71497,"sentiment":"neutral","sentiment_score":0.029376624152064323},{"text":"No.","start":568.095,"end":568.33496,"sentiment":"neutral","sentiment_score":-0.1591642200946808},{"text":"I said that I have 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it.","start":581.83,"end":586.155,"sentiment":"neutral","sentiment_score":0.04932446699393423},{"text":"So, yeah, I haven't engaged in work at all.","start":586.315,"end":588.315,"sentiment":"neutral","sentiment_score":-0.04306971240374777},{"text":"So, yeah, that's probably a good thing.","start":588.315,"end":591.215,"sentiment":"neutral","sentiment_score":0.18853691007409776},{"text":"Yeah.","start":592.155,"end":592.395,"sentiment":"neutral","sentiment_score":0.15018615126609802},{"text":"Cool.","start":592.395,"end":592.715,"sentiment":"neutral","sentiment_score":0.16117069125175476}],"sentiment":"neutral","sentiment_score":0.058936558764528586,"num_words":37,"start":581.83,"end":592.715},{"sentences":[{"text":"So I just need to like, I literally I drove to the coast yesterday for a doctor's appointment and drove home.","start":592.715,"end":598.79504,"sentiment":"neutral","sentiment_score":0.04720932138817651},{"text":"So forty five minutes each way and had to have a two hour 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that's alright.","start":646.05,"end":646.69,"sentiment":"neutral","sentiment_score":0.008972680428996682}],"sentiment":"neutral","sentiment_score":0.007169596019334027,"num_words":7,"start":643.49,"end":646.69},{"sentences":[{"text":"And I'll I'll have a chat to you know, the worst thing is I've had this as well on my end for months.","start":646.69,"end":656.025,"sentiment":"negative","sentiment_score":-0.3859834107367889},{"text":"Don't tell them that.","start":656.025,"end":657.16504,"sentiment":"neutral","sentiment_score":-0.28329992294311523},{"text":"Lots of naps.","start":659.54504,"end":660.445,"sentiment":"neutral","sentiment_score":-0.12918715178966522},{"text":"Lots of little naps.","start":660.505,"end":661.645,"sentiment":"neutral","sentiment_score":-0.03564255125820637},{"text":"But yeah.","start":665.21,"end":666.41003,"sentiment":"neutral","sentiment_score":-0.08431144803762436}],"sentiment":"neutral","sentiment_score":-0.2974881304221021,"num_words":36,"start":646.69,"end":666.41003},{"sentences":[{"text":"That's it.","start":666.41003,"end":667.15,"sentiment":"neutral","sentiment_score":-0.19035838544368744},{"text":"And then I said, you can't with your insurance.","start":667.37,"end":670.67004,"sentiment":"neutral","sentiment_score":-0.2568877538045247},{"text":"Yeah.","start":671.05005,"end":671.37,"sentiment":"neutral","sentiment_score":-0.13536152243614197},{"text":"Because I just I was like, oh, I transferred all the money in terms of the advice that Sevvy gave me, and I just, you know, with everything that's going on in the world, the markets were down, and I was hoping to get that invested as quickly as possible.","start":671.37,"end":684.765,"sentiment":"neutral","sentiment_score":-0.13268112502992152},{"text":"But, yeah, that is what it is with you 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31.","start":862.19995,"end":873.66003,"sentiment":"neutral","sentiment_score":0.14057316293474287}],"sentiment":"neutral","sentiment_score":0.15203926741684737,"num_words":38,"start":819.96,"end":873.66003},{"sentences":[{"text":"And then I don't know whether you can check those and whether they're right or not because that's all the documents I kind of have.","start":877.03503,"end":884.09503,"sentiment":"neutral","sentiment_score":-0.0037459686398506166},{"text":"So and if we don't have if we need anything else, Chris should have them, and I'll also attach the annual report for the the back the board position that, you know, shows that I 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is there there's not a rush for any of this stuff, is there?","start":920.74,"end":924.66003,"sentiment":"neutral","sentiment_score":0.03634610038716346}],"sentiment":"neutral","sentiment_score":0.05254402430728078,"num_words":20,"start":918.115,"end":924.66003},{"sentences":[{"text":"Because I'm seeing them next Thursday because I've got chemo next Thursday.","start":924.66003,"end":927.78,"sentiment":"neutral","sentiment_score":0.005344703793525696},{"text":"So yeah.","start":927.78,"end":930.34,"sentiment":"neutral","sentiment_score":0.09202707186341287},{"text":"Cool.","start":930.34,"end":930.84,"sentiment":"neutral","sentiment_score":0.13783082365989685},{"text":"Yep.","start":931.06,"end":931.56,"sentiment":"neutral","sentiment_score":-0.07976061850786209},{"text":"No.","start":935.53503,"end":935.935,"sentiment":"neutral","sentiment_score":-0.09209924191236496}],"sentiment":"neutral","sentiment_score":0.012597738381694345,"num_words":17,"start":924.66003,"end":935.935},{"sentences":[{"text":"It was nice to get a text this morning, though.","start":935.935,"end":938.195,"sentiment":"neutral","sentiment_score":0.20350433886051178},{"text":"Oh, yeah.","start":946.09503,"end":946.755,"sentiment":"neutral","sentiment_score":0.18189268559217453},{"text":"Yeah.","start":954.15,"end":954.63,"sentiment":"neutral","sentiment_score":0.04532956704497337},{"text":"I was like, oh, yeah.","start":954.63,"end":955.75,"sentiment":"neutral","sentiment_score":0.1379253625869751},{"text":"Six month payment finished in March, and I'm like, good on you people.","start":955.75,"end":960.49,"sentiment":"neutral","sentiment_score":0.2644468511526401}],"sentiment":"neutral","sentiment_score":0.2119869098307625,"num_words":31,"start":935.935,"end":960.49},{"sentences":[{"text":"But, anyway, you know, better late than never.","start":961.91003,"end":965.325,"sentiment":"neutral","sentiment_score":0.33056410402059555},{"text":"So, yeah, let's figure out what we're gonna do with that now.","start":966.905,"end":969.465,"sentiment":"neutral","sentiment_score":0.32497992428640526},{"text":"So we obviously have to pay tax on that money, don't we?","start":969.465,"end":973.72504,"sentiment":"neutral","sentiment_score":-0.04006078171854218},{"text":"Yes.","start":974.34503,"end":974.84503,"sentiment":"neutral","sentiment_score":0.01838722638785839},{"text":"Yeah.","start":976.185,"end":976.685,"sentiment":"neutral","sentiment_score":0.03675644099712372}],"sentiment":"neutral","sentiment_score":0.17996135912835598,"num_words":34,"start":961.91003,"end":976.685},{"sentences":[{"text":"Yeah.","start":976.97003,"end":977.29004,"sentiment":"neutral","sentiment_score":0.045352112501859665},{"text":"But, again, we can invest it and pay tax next year when it's due.","start":977.29004,"end":980.43,"sentiment":"neutral","sentiment_score":0.05489297131342547},{"text":"This would throw it back out.","start":981.13,"end":982.59,"sentiment":"neutral","sentiment_score":-0.06631527189165354},{"text":"So yeah.","start":982.65,"end":983.55,"sentiment":"neutral","sentiment_score":0.07639249972999096},{"text":"Yeah.","start":987.93,"end":988.43,"sentiment":"neutral","sentiment_score":0.111311137676239}],"sentiment":"neutral","sentiment_score":0.0283357590281715,"num_words":24,"start":976.97003,"end":988.43},{"sentences":[{"text":"Yeah.","start":989.21,"end":989.71,"sentiment":"neutral","sentiment_score":0.2469058632850647},{"text":"So cool.","start":989.85004,"end":991.185,"sentiment":"positive","sentiment_score":0.43016180396080017},{"text":"And then I suppose the only other thing is, like, obviously, whether we, you know, look at a non return to work thing and how that might play out and what the I'm not gonna say strategy because it sounds like a rut, but, you know, what should this what should this strategy be for ensuring that can happen?","start":991.185,"end":1009.83997,"sentiment":"neutral","sentiment_score":-0.046027242379673455},{"text":"Yeah.","start":1017.33997,"end":1017.83997,"sentiment":"neutral","sentiment_score":-0.06727668642997742},{"text":"Yeah.","start":1023.505,"end":1024.005,"sentiment":"neutral","sentiment_score":-0.10460077226161955}],"sentiment":"neutral","sentiment_score":-0.02781648887321353,"num_words":64,"start":989.21,"end":1024.005},{"sentences":[{"text":"So do I just straight out ask him?","start":1024.625,"end":1026.5651,"sentiment":"neutral","sentiment_score":-0.1456195106729865},{"text":"And just I know I just don't think I can function in the job I was functioning in given what's happened.","start":1027.505,"end":1032.085,"sentiment":"neutral","sentiment_score":-0.2928644237773759},{"text":"Yeah.","start":1040.28,"end":1040.78,"sentiment":"neutral","sentiment_score":-0.13448183238506317},{"text":"Yep.","start":1043.0,"end":1043.5,"sentiment":"neutral","sentiment_score":0.020084038376808167},{"text":"Yep.","start":1044.92,"end":1045.42,"sentiment":"neutral","sentiment_score":0.050312913954257965}],"sentiment":"neutral","sentiment_score":-0.23059980827383697,"num_words":32,"start":1024.625,"end":1045.42},{"sentences":[{"text":"I will ask him on the April 23.","start":1046.925,"end":1049.185,"sentiment":"neutral","sentiment_score":0.06973852775990963},{"text":"Cool.","start":1056.285,"end":1056.685,"sentiment":"positive","sentiment_score":0.4437642693519592},{"text":"Sounds good.","start":1056.685,"end":1057.505,"sentiment":"positive","sentiment_score":0.494927316904068},{"text":"Perfect.","start":1058.525,"end":1059.025,"sentiment":"neutral","sentiment_score":0.32754477858543396},{"text":"My husband.","start":1064.92,"end":1065.66,"sentiment":"neutral","sentiment_score":0.005775604862719774}],"sentiment":"neutral","sentiment_score":0.16647307953930326,"num_words":14,"start":1046.925,"end":1065.66},{"sentences":[{"text":"Oh, yes.","start":1065.72,"end":1066.38,"sentiment":"neutral","sentiment_score":0.013447829522192478},{"text":"Zurich.","start":1066.4401,"end":1066.9401,"sentiment":"neutral","sentiment_score":0.0019453212153166533},{"text":"The two amounts.","start":1067.56,"end":1069.5,"sentiment":"neutral","sentiment_score":-0.0026424862444400787},{"text":"Yeah.","start":1071.64,"end":1072.14,"sentiment":"neutral","sentiment_score":0.011087439954280852},{"text":"Can you answer that?","start":1072.2001,"end":1073.42,"sentiment":"neutral","sentiment_score":0.007235970813781023}],"sentiment":"neutral","sentiment_score":0.005540440430526029,"num_words":11,"start":1065.72,"end":1073.42},{"sentences":[{"text":"Yep.","start":1075.225,"end":1075.725,"sentiment":"neutral","sentiment_score":0.016374850645661354},{"text":"Well, he has not.","start":1083.3849,"end":1084.5249,"sentiment":"neutral","sentiment_score":-0.3003304749727249},{"text":"Okay.","start":1084.9049,"end":1085.3849,"sentiment":"neutral","sentiment_score":-0.01846068724989891},{"text":"Great.","start":1085.3849,"end":1085.8849,"sentiment":"positive","sentiment_score":0.435045063495636},{"text":"Yep.","start":1086.745,"end":1087.245,"sentiment":"neutral","sentiment_score":0.2700589895248413}],"sentiment":"neutral","sentiment_score":-0.06228796043433249,"num_words":8,"start":1075.225,"end":1087.245},{"sentences":[{"text":"Yeah.","start":1099.53,"end":1100.03,"sentiment":"neutral","sentiment_score":0.09887131303548811},{"text":"Yep.","start":1100.25,"end":1100.75,"sentiment":"neutral","sentiment_score":0.09455599635839462},{"text":"He might have to his email.","start":1113.525,"end":1115.625,"sentiment":"neutral","sentiment_score":-0.010731503056983152},{"text":"I'll have to try and find them.","start":1115.685,"end":1117.385,"sentiment":"neutral","sentiment_score":-0.0075852349400520325},{"text":"I might have something old.","start":1120.9401,"end":1122.88,"sentiment":"neutral","sentiment_score":-0.22220364809036255}],"sentiment":"neutral","sentiment_score":-0.05175382969900966,"num_words":20,"start":1099.53,"end":1122.88},{"sentences":[{"text":"He's an idiot.","start":1133.42,"end":1134.3201,"sentiment":"negative","sentiment_score":-0.656227727731069},{"text":"Yeah.","start":1134.725,"end":1135.125,"sentiment":"neutral","sentiment_score":-0.1171572208404541},{"text":"He obviously thought he canceled it, and he we have not.","start":1135.125,"end":1138.665,"sentiment":"neutral","sentiment_score":-0.15255644985220648},{"text":"But as long as we're insured, like, for what they those policies might be, we we just wanna make sure.","start":1138.885,"end":1144.345,"sentiment":"neutral","sentiment_score":-0.06599899176508188},{"text":"Yeah.","start":1144.405,"end":1144.905,"sentiment":"neutral","sentiment_score":-0.0853918194770813}],"sentiment":"neutral","sentiment_score":-0.14359258353296253,"num_words":36,"start":1133.42,"end":1144.905},{"sentences":[{"text":"I think I think there might be an old ScreenSpy that had, like, a and look from memory, a table on it that said trauma life insurance or TPD life insurance with some amounts under them and maybe policy numbers on there.","start":1153.3201,"end":1174.775,"sentiment":"neutral","sentiment_score":-0.10334533985172},{"text":"But I'll have a look.","start":1174.775,"end":1175.58,"sentiment":"neutral","sentiment_score":-0.04199982695281505},{"text":"And if I can find that, I'll send that to you.","start":1175.58,"end":1177.4199,"sentiment":"neutral","sentiment_score":0.005746504630554806},{"text":"But if not, I'll try and find some I don't think I'll be able to find PDFs, and I don't think he's actually Just a policy number?","start":1177.4199,"end":1189.955,"sentiment":"neutral","sentiment_score":-0.16797013560103047},{"text":"Yeah.","start":1194.735,"end":1194.975,"sentiment":"neutral","sentiment_score":0.11429443955421448}],"sentiment":"neutral","sentiment_score":-0.10358361720085837,"num_words":86,"start":1153.3201,"end":1194.975},{"sentences":[{"text":"Okay.","start":1194.975,"end":1195.295,"sentiment":"neutral","sentiment_score":0.2484901249408722},{"text":"Cool.","start":1195.295,"end":1195.535,"sentiment":"positive","sentiment_score":0.4485202431678772},{"text":"I'll see what what I might be able to find.","start":1195.535,"end":1197.955,"sentiment":"neutral","sentiment_score":0.25586213171482086},{"text":"Because I don't think it's on my actually, it might be on my login my Zurich account login online.","start":1198.415,"end":1206.0499,"sentiment":"neutral","sentiment_score":-0.07989857365426264},{"text":"Maybe.","start":1207.71,"end":1208.21,"sentiment":"neutral","sentiment_score":-0.04964445531368256}],"sentiment":"neutral","sentiment_score":0.052747322828508914,"num_words":32,"start":1194.975,"end":1208.21},{"sentences":[{"text":"Maybe.","start":1209.39,"end":1209.71,"sentiment":"neutral","sentiment_score":-0.048476219177246094},{"text":"Maybe.","start":1209.71,"end":1210.21,"sentiment":"neutral","sentiment_score":-0.04785715416073799},{"text":"Who who would know?","start":1210.4299,"end":1212.0499,"sentiment":"neutral","sentiment_score":-0.07194146607071161},{"text":"You know, we've had insurance come and go so often over the years.","start":1212.4299,"end":1215.65,"sentiment":"neutral","sentiment_score":-0.06591868644150403},{"text":"Yeah.","start":1219.375,"end":1219.855,"sentiment":"neutral","sentiment_score":0.005663938820362091}],"sentiment":"neutral","sentiment_score":-0.061768911127001044,"num_words":20,"start":1209.39,"end":1219.855},{"sentences":[{"text":"We just wanna simplify things.","start":1219.855,"end":1222.1749,"sentiment":"neutral","sentiment_score":0.04841087907552719},{"text":"So, yeah, we're getting there.","start":1222.1749,"end":1224.4149,"sentiment":"neutral","sentiment_score":0.11256077438592911},{"text":"Not the way we really wanted to simplify things, but we're kinda getting there.","start":1224.4149,"end":1228.0349,"sentiment":"neutral","sentiment_score":-0.12495622996773038},{"text":"Yeah.","start":1231.8301,"end":1232.0701,"sentiment":"neutral","sentiment_score":0.18359288573265076},{"text":"Yep.","start":1232.0701,"end":1232.5701,"sentiment":"neutral","sentiment_score":0.21679043769836423}],"sentiment":"neutral","sentiment_score":-0.020928678031151112,"num_words":26,"start":1219.855,"end":1232.5701},{"sentences":[{"text":"Alright.","start":1232.87,"end":1233.37,"sentiment":"neutral","sentiment_score":0.3141948878765106},{"text":"Cool.","start":1234.0701,"end":1234.4701,"sentiment":"positive","sentiment_score":0.3664202392101288},{"text":"Okay.","start":1234.4701,"end":1234.79,"sentiment":"neutral","sentiment_score":0.21997755765914917},{"text":"Well, I'll I'll see if I can find them and then shoot them through you through him.","start":1234.79,"end":1239.61,"sentiment":"neutral","sentiment_score":0.17122709137551925},{"text":"Perfect.","start":1244.685,"end":1245.185,"sentiment":"positive","sentiment_score":0.7010404467582703}],"sentiment":"neutral","sentiment_score":0.21488065166132791,"num_words":21,"start":1232.87,"end":1245.185},{"sentences":[{"text":"Sounds correct.","start":1245.325,"end":1246.145,"sentiment":"positive","sentiment_score":0.6529610753059387},{"text":"Mhmm.","start":1255.5651,"end":1255.805,"sentiment":"neutral","sentiment_score":0.11505573242902756},{"text":"Yeah.","start":1255.805,"end":1256.305,"sentiment":"neutral","sentiment_score":0.1744731068611145},{"text":"Yeah.","start":1262.2799,"end":1262.6,"sentiment":"neutral","sentiment_score":-0.0026600826531648636},{"text":"Okay.","start":1262.6,"end":1263.0,"sentiment":"neutral","sentiment_score":0.012395285069942474}],"sentiment":"neutral","sentiment_score":0.26753103205313283,"num_words":6,"start":1245.325,"end":1263.0},{"sentences":[{"text":"Cool.","start":1263.0,"end":1263.5,"sentiment":"neutral","sentiment_score":0.09223617613315582},{"text":"Yeah.","start":1265.48,"end":1265.7999,"sentiment":"neutral","sentiment_score":0.0894610658288002},{"text":"Okay.","start":1265.7999,"end":1266.2,"sentiment":"neutral","sentiment_score":0.12952029705047607},{"text":"Cool.","start":1266.2,"end":1266.6799,"sentiment":"neutral","sentiment_score":0.17420540750026703},{"text":"Yeah.","start":1266.6799,"end":1267.1599,"sentiment":"neutral","sentiment_score":0.1014520823955536}],"sentiment":"neutral","sentiment_score":0.11737500578165054,"num_words":5,"start":1263.0,"end":1267.1599},{"sentences":[{"text":"Yep.","start":1267.1599,"end":1267.6599,"sentiment":"neutral","sentiment_score":0.07451358437538147},{"text":"K.","start":1267.7999,"end":1268.2,"sentiment":"neutral","sentiment_score":0.010105503723025322},{"text":"I think I might hold off sending a form through until I've had a chat to him.","start":1268.2,"end":1274.2451,"sentiment":"neutral","sentiment_score":-0.018263514975414556},{"text":"Yeah.","start":1274.2451,"end":1274.7451,"sentiment":"neutral","sentiment_score":0.07089019566774368},{"text":"Yeah.","start":1275.2051,"end":1275.7051,"sentiment":"neutral","sentiment_score":0.04202196002006531}],"sentiment":"neutral","sentiment_score":-0.005378500514087223,"num_words":21,"start":1267.1599,"end":1275.7051},{"sentences":[{"text":"Yeah.","start":1278.0851,"end":1278.405,"sentiment":"neutral","sentiment_score":0.08005887269973755},{"text":"I'll do that now.","start":1278.405,"end":1279.125,"sentiment":"neutral","sentiment_score":0.10075738094747066},{"text":"Yep.","start":1279.125,"end":1279.625,"sentiment":"neutral","sentiment_score":0.08951893448829651},{"text":"Yeah.","start":1289.53,"end":1289.85,"sentiment":"neutral","sentiment_score":0.14181853830814362},{"text":"Okay.","start":1289.85,"end":1290.25,"sentiment":"neutral","sentiment_score":0.18981871008872983}],"sentiment":"neutral","sentiment_score":0.11303057242184877,"num_words":8,"start":1278.0851,"end":1290.25},{"sentences":[{"text":"Yep.","start":1290.25,"end":1290.73,"sentiment":"neutral","sentiment_score":0.33067041635513306},{"text":"Sounds good.","start":1290.73,"end":1291.47,"sentiment":"positive","sentiment_score":0.7604118287563324},{"text":"Sweet.","start":1291.53,"end":1292.03,"sentiment":"positive","sentiment_score":0.8178538680076599},{"text":"Fantastic.","start":1294.01,"end":1294.51,"sentiment":"positive","sentiment_score":0.8301926851272583},{"text":"Okay.","start":1294.8099,"end":1295.21,"sentiment":"positive","sentiment_score":0.5084453225135803}],"sentiment":"positive","sentiment_score":0.6679976582527161,"num_words":6,"start":1290.25,"end":1295.21},{"sentences":[{"text":"Thank you for your help yet again.","start":1295.21,"end":1296.83,"sentiment":"positive","sentiment_score":0.7874570914677211},{"text":"Okay.","start":1302.183,"end":1302.5029,"sentiment":"positive","sentiment_score":0.5153632760047913},{"text":"Great.","start":1302.5029,"end":1302.663,"sentiment":"positive","sentiment_score":0.8191494941711426},{"text":"Thanks, Lisa.","start":1302.663,"end":1303.4629,"sentiment":"positive","sentiment_score":0.814110517501831},{"text":"Have a good night.","start":1303.4629,"end":1304.3629,"sentiment":"positive","sentiment_score":0.742133229970932}],"sentiment":"positive","sentiment_score":0.7628977576891581,"num_words":15,"start":1295.21,"end":1304.3629},{"sentences":[{"text":"Cheers.","start":1305.6229,"end":1306.1229,"sentiment":"positive","sentiment_score":0.6398270130157471},{"text":"Bye.","start":1306.183,"end":1306.683,"sentiment":"neutral","sentiment_score":-0.09118345379829408}],"sentiment":"neutral","sentiment_score":0.2743217796087265,"num_words":2,"start":1305.6229,"end":1306.683}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Answer.\n\nChannel 1: Hello?\n\nChannel 0: Good good good evening, Janine.\n\nChannel 1: Hello. How are you?\n\nChannel 0: Good. Just me yelling at my computer. It wouldn't pick up.\n\nChannel 1: And so I'm fine.\n\nChannel 0: Yeah. It would not pick up at all. I'm clicking the answer button, and it just wasn't doing it. How you\n\nChannel 1: I\n\nChannel 0: going,\n\nChannel 1: love it.\n\nChannel 0: darling?\n\nChannel 1: Yeah. I'm alright. How are you going?\n\nChannel 0: Good. Oh, I\n\nChannel 1: That's\n\nChannel 0: think I think\n\nChannel 1: good.\n\nChannel 0: I'm still recovering from Aesir. I'm in my butt pants and everything.\n\nChannel 1: Too much chocolate. Yeah. Absolutely. A\n\nChannel 0: Yeah.\n\nChannel 1: bit of brain fog. Hey.\n\nChannel 0: Yeah. Definitely. Most definitely.\n\nChannel 1: Well, I suppose there's a couple of updates from me. So I got a notification from Zurich, literally at seven\n\nChannel 0: Yes.\n\nChannel 1: AM this morning, that they've\n\nChannel 0: You\n\nChannel 1: paid\n\nChannel 0: did.\n\nChannel 1: that first\n\nChannel 0: You sure\n\nChannel 1: claim.\n\nChannel 0: did.\n\nChannel 1: So happy days for that.\n\nChannel 0: Yeah.\n\nChannel 1: They did send I don't know. Do you get a copy of what they send me?\n\nChannel 0: I sure did. And I've also been\n\nChannel 1: Okay.\n\nChannel 0: talking to them, so I was kind of aware.\n\nChannel 1: Okay. Cool. Cool. No. That's good.\n\nSo I suppose I've got the income tax return for the unit trust.\n\nChannel 0: Yep.\n\nChannel 1: Now I'm trying to chase down an income tax return for the company that we transferred into, but because I sold the percentage of that, I'm not sure that I can get that information.\n\nChannel 0: Yep.\n\nChannel 1: Mhmm. But then I also have like, my tax return is being done at the moment through Chris at TPA. So, yeah, like, I'm sure he's got everything that we might need for\n\nChannel 0: Yep.\n\nChannel 1: that.\n\nChannel 0: Yes.\n\nChannel 1: I'm not sure.\n\nChannel 0: No. That's\n\nChannel 1: And then\n\nChannel 0: okay.\n\nChannel 1: they're also asking about I don't know why they're on this thing about my, like, board position at Canunga Industrial Community Financial Group. It was a volunteer position. Like\n\nChannel 0: That's all that's\n\nChannel 1: anyway.\n\nChannel 0: all they want. They just want confirm they just want confirmation that, like, that position was a volunteer position. No remuneration. So it's just, like, in an email\n\nChannel 1: Yeah.\n\nChannel 0: statement, just literally exactly that. This is a volunteer\n\nChannel 1: Yeah.\n\nChannel 0: position. No remuneration. Hours were blah at the time. Hours are now\n\nChannel 1: No. Yeah.\n\nChannel 0: nothing.\n\nChannel 1: That was\n\nChannel 0: Yeah.\n\nChannel 1: worth nothing.\n\nChannel 0: Yes.\n\nChannel 1: So I've got a copy of the annual report that actually states that I've stepped down in, like, 2024\n\nChannel 0: Perfect.\n\nChannel 1: from that\n\nChannel 0: You\n\nChannel 1: position.\n\nChannel 0: can you can definitely\n\nChannel 1: So,\n\nChannel 0: send that through if you are comfortable\n\nChannel 1: yeah,\n\nChannel 0: doing that.\n\nChannel 1: I might just do that because then, you know, we don't have to explain anything to them because it's not really relevant,\n\nChannel 0: Yep.\n\nChannel 1: I\n\nChannel 0: Absolutely.\n\nChannel 1: suppose. And then I suppose I just need to send something to my oncologist to fill out. Is that what one of those forms is?\n\nChannel 0: Yeah. Yeah. So, basically,\n\nChannel 1: Yep.\n\nChannel 0: because this claim started on the back of your trauma claim, like, the the\n\nChannel 1: Yep.\n\nChannel 0: full IP documents were never completed, like, only partial IP documents were. So it's just, I guess, filling the gap to go on an ongoing IP claim. So this is just, like,\n\nChannel 1: Okay.\n\nChannel 0: the initial, like, initial feature from your IP benefit that\n\nChannel 1: Yeah.\n\nChannel 0: they wanted\n\nChannel 1: Okay.\n\nChannel 0: to get paid. So it's the ongoing claim form from your doctor to basically state that, yes, you're not well enough to work and and until blah date at this point, you know, you're gonna be off work, and I deem that you should be off work because of blah blah blah.\n\nChannel 1: So my question to that is, like, obvious I'm not seeing him till, like, the April 23, which he's probably gonna tell me that I've got twelve months of immunotherapy, which I'm gonna go, twelve months of work would be great at a minimum. But I suppose my question what is my question from all of that? Thirty day waiting period already\n\nChannel 0: Yeah.\n\nChannel 1: served, so I don't have to serve it again?\n\nChannel 0: Correct. Are you subbed? Don't have to sub again?\n\nChannel 1: Okay. Then I have still got, like, ridiculous sick leave. Like, I think I'm as of now, still got, like, ten weeks sick leave sitting there.\n\nChannel 0: Yep.\n\nChannel 1: And then I've got holiday leave. So what what triggers all of this? Like, do I have to have used up all of my personal leave?\n\nChannel 0: No. Not all of it. You don't have to use your holiday leave. You can use\n\nChannel 1: Yeah.\n\nChannel 0: some of you can use some of your sick leave. The policy I can double check with the the claims assessor tomorrow. She's obviously gone home today. So I can double\n\nChannel 1: Yeah.\n\nChannel 0: check with the\n\nChannel 1: Yeah.\n\nChannel 0: claims assessor tomorrow and confirm where she like, where the assessment would be regarding, like, ten weeks worth of sick leave. So sick leave that they're gonna look at more so than the annual or or anything\n\nChannel 1: Yeah.\n\nChannel 0: like that or\n\nChannel 1: Because\n\nChannel 0: long\n\nChannel 1: I\n\nChannel 0: service,\n\nChannel 1: got\n\nChannel 0: so\n\nChannel 1: six\n\nChannel 0: that\n\nChannel 1: weeks\n\nChannel 0: doesn't\n\nChannel 1: of annual\n\nChannel 0: apply.\n\nChannel 1: leave sitting there now because I had to cancel\n\nChannel 0: No.\n\nChannel 1: my leave.\n\nChannel 0: Yeah. No.\n\nChannel 1: This\n\nChannel 0: That\n\nChannel 1: way.\n\nChannel 0: stays. Just leave it. Just leave it. Hold it. Let it let it roll.\n\nAnd if you decide to step down, then they get paid out. It's it's just sick leave really that really pinned into\n\nChannel 1: Yep.\n\nChannel 0: it,\n\nChannel 1: Yeah. Okay.\n\nChannel 0: but I'll ask Victoria tomorrow about whether\n\nChannel 1: Mhmm.\n\nChannel 0: that's gonna come into question for the policy. Because it's a it's a bit of sick leave, but it's not you know, I've seen much higher.\n\nChannel 1: Yeah. Yeah. Well, mine was much higher six months ago as well.\n\nChannel 0: Yeah. Always.\n\nChannel 1: Yeah. That's it. So but,\n\nChannel 0: But\n\nChannel 1: yeah,\n\nChannel 0: yeah.\n\nChannel 1: I suppose that's the question with that. And then, yeah, I'm not too sure about, you know, what my oncologist was saying in terms of return to work, you know, life changing event, mental\n\nChannel 0: Yeah.\n\nChannel 1: capacity, blah\n\nChannel 0: 100\n\nChannel 1: blah.\n\nChannel 0: percent. And and he may just be willing to say, oh, no. Current diagnosis is this. Symptoms of these. Like, you know, you're currently feeling mild, moderate, severe.\n\nYou know, you're struggling to do. You don't want to do. You you know, it's it's just it's basically everything you were telling me with respect to your your medications have changed. It it it ebbs and flows with you feelings wise.\n\nChannel 1: Yeah.\n\nChannel 0: It's you you need the time to recover. You need the time to to just exist.\n\nChannel 1: Yes.\n\nChannel 0: So it's just it's basically the the statements that you you you and I have been talking about, but just from him. So it's just a matter of\n\nChannel 1: Yes.\n\nChannel 0: when he's filling out the form, just have a chat to him and be like, hey. Like, obviously, the treatment plan, everything has to come from him, but where does everything fit? What's everything looking like? Are\n\nChannel 1: Yeah.\n\nChannel 0: we yeah. Is\n\nChannel 1: Because\n\nChannel 0: he\n\nChannel 1: he'll\n\nChannel 0: happy\n\nChannel 1: probably\n\nChannel 0: to sign\n\nChannel 1: turn\n\nChannel 0: you off?\n\nChannel 1: it like, he he said to me, he goes, like, mate, like, you if other than the fact you have no hair and you struggle with fatigue, like, no one would know what is going on. Like, I look normal. I feel normal. I act normal. I just can't function normally.\n\nSo yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Like,\n\nChannel 0: But\n\nChannel 1: I\n\nChannel 0: it\n\nChannel 1: don't\n\nChannel 0: you know?\n\nChannel 1: have any other side effects that they typically get with all of this stuff.\n\nChannel 0: No. But chronic fatigue isn't well, fatigue in general is massive.\n\nChannel 1: Yeah.\n\nChannel 0: Like,\n\nChannel 1: So\n\nChannel 0: having the mental\n\nChannel 1: I'll\n\nChannel 0: capacity\n\nChannel 1: just\n\nChannel 0: to be able\n\nChannel 1: push\n\nChannel 0: to sit\n\nChannel 1: on\n\nChannel 0: down and do yeah. 100%.\n\nChannel 1: that. Yeah. Yeah.\n\nChannel 0: Just I'm\n\nChannel 1: Yep.\n\nChannel 0: I'm struggling to like,\n\nChannel 1: Concentrate.\n\nChannel 0: I can do things, but I struggle to concentrate on a task an\n\nChannel 1: Yeah.\n\nChannel 0: extended period of time. I cannot do the my my job my job requires me to sit at a desk and do blah blah blah. I can't,\n\nChannel 1: Yeah. Yeah. Yep.\n\nChannel 0: and\n\nChannel 1: Okay.\n\nChannel 0: I don't\n\nChannel 1: I'll\n\nChannel 0: want\n\nChannel 1: just make\n\nChannel 0: to.\n\nChannel 1: sure that he puts all that in. Yeah. I'm not meant to say I don't want to. You know? I'm not meant to say I\n\nChannel 0: Yes.\n\nChannel 1: I can't I\n\nChannel 0: Card.\n\nChannel 1: can't bring\n\nChannel 0: Correct.\n\nChannel 1: myself to, but I don't\n\nChannel 0: Yes.\n\nChannel 1: want to. I just\n\nChannel 0: Yeah.\n\nChannel 1: don't want to.\n\nChannel 0: I don't don't want to. Let me let me be at home.\n\nChannel 1: Let Let let me watch stupid shows, like, one moment. Yeah. But I'm watching.\n\nChannel 0: Yeah. Let me catch up on all of the shows that I didn't get to watch for the last ten years.\n\nChannel 1: Yeah. Exactly. Because I was working sixty hours a week. Yeah. Let's do\n\nChannel 0: Exactly.\n\nChannel 1: that.\n\nChannel 0: Yeah.\n\nChannel 1: Yes. Okay.\n\nChannel 0: The the other form that has to be filled out is basically a form from you that's that you fill out as well. So it's\n\nChannel 1: Okay.\n\nChannel 0: just you from your side of things. So that's basically from the doctor's side, and then that's from your side.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: It's it's basically pretty mirror image. Like, the forms are pretty same same ish.\n\nChannel 1: So they\n\nChannel 0: It\n\nChannel 1: should\n\nChannel 0: does obviously\n\nChannel 1: read Simula is what\n\nChannel 0: yeah.\n\nChannel 1: you're\n\nChannel 0: Like,\n\nChannel 1: saying? Yes.\n\nChannel 0: a lot a lot of the a lot of the medical questions. Yours goes a little bit more into, you know, are you interested in returning to work? Have you returned to work? Have you done any hours? What kind of work did you do type of questions.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: Nothing to strenuous everything. You know? You know? Are you entitled to any other claims, which you're not there's no,\n\nChannel 1: Yep.\n\nChannel 0: you\n\nChannel 1: No.\n\nChannel 0: know, workers' comp or anything like that?\n\nChannel 1: No.\n\nChannel 0: Are you currently receiving any unpaid like, any paid leave? It's\n\nChannel 1: No.\n\nChannel 0: those\n\nChannel 1: Yep.\n\nChannel 0: kinds of questions. So\n\nChannel 1: Because I\n\nChannel 0: questions\n\nChannel 1: think\n\nChannel 0: that\n\nChannel 1: the\n\nChannel 0: are\n\nChannel 1: thing\n\nChannel 0: gonna\n\nChannel 1: is\n\nChannel 0: be\n\nChannel 1: is\n\nChannel 0: pretty\n\nChannel 1: if\n\nChannel 0: easy.\n\nChannel 1: if they went and had a chat to my work, my work is like, you can come back and do whatever you want. We'll pay you the same. And I'm like, no. That's not fulfilling in my eyes.\n\nChannel 0: Yeah.\n\nChannel 1: You know, when you when you live at exec level in a national company, you don't you know, that's not okay for me to go back and do that\n\nChannel 0: Yeah. Just yeah.\n\nChannel 1: either.\n\nChannel 0: Just come and do basic administration stuff that you can sort\n\nChannel 1: Yeah.\n\nChannel 0: of do\n\nChannel 1: Breed\n\nChannel 0: with your\n\nChannel 1: reports\n\nChannel 0: eyes\n\nChannel 1: all\n\nChannel 0: closed.\n\nChannel 1: day. No. Thanks. No.\n\nChannel 0: Yeah.\n\nChannel 1: But\n\nChannel 0: Yeah.\n\nChannel 1: yeah.\n\nChannel 0: A 100\n\nChannel 1: Fine.\n\nChannel 0: percent. Work's willing to to cater to you, but you're not. And they're not gonna go to your work. It's just gonna come\n\nChannel 1: Okay.\n\nChannel 0: from you. It's it's not a workplace incident or injury. They have no need to go to the work.\n\nChannel 1: Okay.\n\nChannel 0: It's all\n\nChannel 1: Yep. So\n\nChannel 0: it's\n\nChannel 1: strictly\n\nChannel 0: all\n\nChannel 1: medical. Yeah.\n\nChannel 0: medical based. So it's gonna come from the doctor, and it's just gonna come from you with regards to how are you feeling.\n\nChannel 1: Yeah.\n\nChannel 0: Like, you you're obviously seeing your doctor. What's your current treatment plan?\n\nChannel 1: Yep.\n\nChannel 0: Are are you is your treatment providing any relief? So, you know, are you interested in being rehabilitated to return to work? Are you returning to work?\n\nChannel 1: No.\n\nChannel 0: Have you\n\nChannel 1: I\n\nChannel 0: worked\n\nChannel 1: said that\n\nChannel 0: at\n\nChannel 1: I\n\nChannel 0: all?\n\nChannel 1: have to.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. Yeah. Okay.\n\nChannel 0: Yeah. And then,\n\nChannel 1: Yeah.\n\nChannel 0: yeah, what you know, if you were to return to work, what's you know, what hours have you done and stuff like that. It's just\n\nChannel 1: Yeah.\n\nChannel 0: literally have you,\n\nChannel 1: The good\n\nChannel 0: are\n\nChannel 1: thing\n\nChannel 0: you,\n\nChannel 1: is I have\n\nChannel 0: when\n\nChannel 1: not\n\nChannel 0: are you expecting\n\nChannel 1: I've\n\nChannel 0: to?\n\nChannel 1: spoke to them\n\nChannel 0: Yeah.\n\nChannel 1: a couple of times, and that's about it. So, yeah, I haven't\n\nChannel 0: Yes.\n\nChannel 1: engaged in work at all. So, yeah, that's probably a good thing. Yeah. Cool. So I just need to like, I literally I drove to the coast yesterday for a doctor's appointment and drove home.\n\nSo forty five minutes each way and had to have a two hour nap.\n\nChannel 0: Yeah. So that that's the kind of information. Like, you you are being there. It's it is is physically\n\nChannel 1: Like\n\nChannel 0: taxing for you to do standard normal tasks because\n\nChannel 1: yeah.\n\nChannel 0: realistically driving for forty five minutes\n\nChannel 1: Yeah.\n\nChannel 0: what you would have engaged in maybe less like, three hours worth of three three, four hours worth of activity in that, driving for forty five minutes each way and then maybe say an hour, hour and a half at the doctor.\n\nChannel 1: Yeah. Probably not even. Yeah. Yep.\n\nChannel 0: Yeah. And and then\n\nChannel 1: Yes.\n\nChannel 0: to have to go and have a nap, like, it's physically taxing. You you are unable to do anything for more than three hours since. So\n\nChannel 1: Yeah.\n\nChannel 0: that is that that's information that is is prudent. How's\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: that?\n\nChannel 1: K. Okay. So that's alright.\n\nChannel 0: Can't\n\nChannel 1: And I'll I'll\n\nChannel 0: can't\n\nChannel 1: have a chat\n\nChannel 0: cook\n\nChannel 1: to\n\nChannel 0: dinner. Don't want to.\n\nChannel 1: you know, the worst thing is I've had this as well on my end for months. Don't tell them that. Lots of naps.\n\nChannel 0: Husband.\n\nChannel 1: Lots of little naps.\n\nChannel 0: Yeah. That's all we that's all we do. We love naps.\n\nChannel 1: But yeah. That's it. And then I said, you can't with your insurance. Yeah. Because I just I was like, oh, I transferred all the money in terms of the advice that Sevvy gave me, and I just, you know, with everything that's going on in the world, the markets were down, and I was hoping to get\n\nChannel 0: Yeah.\n\nChannel 1: that invested as quickly as possible. But, yeah, that is what it is with you know? Yeah.\n\nChannel 0: Oh, I think you're\n\nChannel 1: K.\n\nChannel 0: right. So with that, we can we can get it I can get it moving today.\n\nChannel 1: Yep.\n\nChannel 0: Basically, the money will come over tomorrow. It's just a matter of which way you want me to do things. So if the money is sitting in the Rockwood Family Trust\n\nChannel 1: Yes.\n\nChannel 0: account, I can request the money to transfer from that account over into the hub account, and\n\nChannel 1: It's\n\nChannel 0: it'll\n\nChannel 1: in\n\nChannel 0: pay\n\nChannel 1: the hub\n\nChannel 0: tomorrow.\n\nChannel 1: account already. It's in my hub 24. It's showing as cash.\n\nChannel 0: It\n\nChannel 1: Like\n\nChannel 0: sure\n\nChannel 1: I said,\n\nChannel 0: is.\n\nChannel 1: it's $300,000. Yeah. So\n\nChannel 0: Yeah. I will invest that today, right now. Sorry. I did not even clock that when\n\nChannel 1: yeah.\n\nChannel 0: I\n\nChannel 1: Because it's been there for, like, a week and a half. So I'm like, yeah. I wanted to get it invested while the markets were down\n\nChannel 0: without\n\nChannel 1: because I know\n\nChannel 0: yeah.\n\nChannel 1: they've they've recovered a bit in the last twenty four hours. So I was like, okay. But yeah.\n\nChannel 0: No. No. That's okay. No. I'll I'll literally I'll do it right now, and it'll buy overnight.\n\nSo\n\nChannel 1: Yeah.\n\nChannel 0: that's nice\n\nChannel 1: So\n\nChannel 0: and\n\nChannel 1: that's\n\nChannel 0: active.\n\nChannel 1: based on Seve's new advice that'll\n\nChannel 0: Yes.\n\nChannel 1: be done? Yeah. Okay.\n\nChannel 0: Yes. Yeah. So I'll get\n\nChannel 1: Yeah.\n\nChannel 0: all that placed and traded right now, so that's easy.\n\nChannel 1: Yeah.\n\nChannel 0: There there are a couple of documents I do need to send you to get the account transferred over to the new menu.\n\nChannel 1: Oh, to that black rock thing or whatever it is. Yeah.\n\nChannel 0: Yeah. Yep.\n\nChannel 1: Yeah.\n\nChannel 0: And to drop the fees to what Savvy and you agree during a conversation. So it's just a a form to drop and reduce the fees in line with what he put in the SOA. And I\n\nChannel 1: Oh, yeah.\n\nChannel 0: update I updated the whole statement of advice with the changes that he wrote per like, wrote because I know that you didn't end up taking the statement of advice home. He kept it. So I've updated\n\nChannel 1: Yeah.\n\nChannel 0: that.\n\nChannel 1: Because there were some mistakes in it. Yeah. Yep.\n\nChannel 0: Yeah. I've updated that to send to you so that way that way you'll get a copy as well.\n\nChannel 1: Yeah. That'd be good.\n\nChannel 0: And I was talking to you before I just sent you documents, and you sat there going, what?\n\nChannel 1: Yeah. No. That's okay. No. It's all good.\n\nChannel 0: Cool. So I will get all of that done, and I'll I'll place everything tonight. That's easy. Enough\n\nChannel 1: Yeah.\n\nChannel 0: to do. Now that covers off everything there. So I'll place the trades. Documents are coming to you as soon as we get off the phone. And then\n\nChannel 1: Yep.\n\nChannel 0: outside of that, yeah, you just need to provide the the couple of outstanding for the claim, and then they can go ahead with that. So it's just the, like, confirmation of your role or just the fact that you've been you know, if you have a statement saying that you've you're no longer working for them. That's perfect. And then the two\n\nChannel 1: Yep.\n\nChannel 0: financials, which is\n\nChannel 1: So\n\nChannel 0: excellent\n\nChannel 1: what I\n\nChannel 0: there.\n\nChannel 1: might do is I'll send you through I had some financial documents that were sent to me when we did the settlement of the business on the January 31. And then I don't know whether you can check those and whether they're right or not because that's all the documents I kind of have.\n\nChannel 0: No. That's\n\nChannel 1: So\n\nChannel 0: perfect. No. I'll send them\n\nChannel 1: and\n\nChannel 0: through,\n\nChannel 1: if\n\nChannel 0: and\n\nChannel 1: we\n\nChannel 0: I'll\n\nChannel 1: don't\n\nChannel 0: have a\n\nChannel 1: have\n\nChannel 0: look.\n\nChannel 1: if\n\nChannel 0: Yes.\n\nChannel 1: we need anything else, Chris should have them, and I'll also attach the annual report for\n\nChannel 0: Yes.\n\nChannel 1: the the back the board position that, you know, shows that I resigned.\n\nChannel 0: No. That's perfect. Yeah. Send them through, and I'll have a look, and I can always forward them on if they're appropriate. And then,\n\nChannel 1: Yep.\n\nChannel 0: yeah, you just need to fill out the ongoing customer claim form.\n\nChannel 1: Yep.\n\nChannel 0: Really simple questions to answer, and then\n\nChannel 1: Yep.\n\nChannel 0: just get a good old doctor fill out the medical\n\nChannel 1: Yeah. Cool. Yep. Yep. I'm\n\nChannel 0: one.\n\nChannel 1: seeing them is there there's not a rush for any of this stuff, is there? Because I'm seeing them next\n\nChannel 0: Okay.\n\nChannel 1: Thursday because I've got\n\nChannel 0: Yeah.\n\nChannel 1: chemo next Thursday. So\n\nChannel 0: Absolutely no rush.\n\nChannel 1: yeah.\n\nChannel 0: We're\n\nChannel 1: Cool.\n\nChannel 0: not we're not\n\nChannel 1: Yep.\n\nChannel 0: stressing the money like most of the claims that I'm going through. It's not\n\nChannel 1: No. It was\n\nChannel 0: weird.\n\nChannel 1: nice to get a text this morning, though.\n\nChannel 0: Yeah. I know. I I got the email. I I was sitting in, and I I had Caden who you spoke through just before when you called back in,\n\nChannel 1: Oh,\n\nChannel 0: and\n\nChannel 1: yeah.\n\nChannel 0: and he goes, hey, Janine. Letter came through. I was like, fantastic. So that was that was a bit of happiness for my morning too.\n\nChannel 1: Yeah. I was like, oh, yeah. Six month payment finished in March, and I'm like, good on you people.\n\nChannel 0: Yeah.\n\nChannel 1: But, anyway,\n\nChannel 0: The best.\n\nChannel 1: you know, better late than never.\n\nChannel 0: Yeah. I\n\nChannel 1: So,\n\nChannel 0: know.\n\nChannel 1: yeah,\n\nChannel 0: Thanks\n\nChannel 1: let's\n\nChannel 0: for taking\n\nChannel 1: figure out\n\nChannel 0: the\n\nChannel 1: what\n\nChannel 0: hot\n\nChannel 1: we're\n\nChannel 0: minute.\n\nChannel 1: gonna do with that now. So we obviously have to pay tax on that money, don't we? Yes.\n\nChannel 0: Yeah. On that one.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. But, again, we can invest it and pay tax next year when it's due. This would throw it back out. So yeah.\n\nChannel 0: So much. Yeah. We can help that in and start from that. That's not gonna be an issue\n\nChannel 1: Yeah.\n\nChannel 0: at all.\n\nChannel 1: Yeah. So cool. And then I suppose the only other thing is, like, obviously, whether we, you know, look at a non return to work thing and how that might play out and what the I'm not gonna say strategy because it sounds like a rut, but, you know,\n\nChannel 0: No.\n\nChannel 1: what should\n\nChannel 0: It\n\nChannel 1: this\n\nChannel 0: is.\n\nChannel 1: what should this strategy be for ensuring\n\nChannel 0: Well, yeah, it's\n\nChannel 1: that\n\nChannel 0: what's\n\nChannel 1: can\n\nChannel 0: the\n\nChannel 1: happen?\n\nChannel 0: what what does the strategy become if it's medically allowed or and if the doc because it it's all contingent on the doctors. As much as I would love to\n\nChannel 1: Yeah.\n\nChannel 0: say, yes. Let's go for it. It's all contingent on what the doctors are willing to sign you off us.\n\nChannel 1: Yeah. So\n\nChannel 0: And if\n\nChannel 1: do\n\nChannel 0: the\n\nChannel 1: I just\n\nChannel 0: doctors\n\nChannel 1: straight\n\nChannel 0: can\n\nChannel 1: out\n\nChannel 0: sign\n\nChannel 1: ask\n\nChannel 0: it off?\n\nChannel 1: him? And\n\nChannel 0: Yeah.\n\nChannel 1: just\n\nChannel 0: Why\n\nChannel 1: I know\n\nChannel 0: not?\n\nChannel 1: I just don't think I can function in the job I was functioning in given what's happened.\n\nChannel 0: Yeah. It was it it's it's a high stress role. I'm not mentally coping with things.\n\nChannel 1: Yeah.\n\nChannel 0: Where do we fit?\n\nChannel 1: Yep.\n\nChannel 0: 100\n\nChannel 1: Yep.\n\nChannel 0: percent. I'll\n\nChannel 1: I\n\nChannel 0: just\n\nChannel 1: will ask him on the April 23.\n\nChannel 0: Yeah. And just give me a call when you finish with your chemo, depending how you feel, and we can chat from there.\n\nChannel 1: Cool. Sounds good.\n\nChannel 0: Yeah. Now you had\n\nChannel 1: Perfect.\n\nChannel 0: one other question that I wanna answer. It's not about you, but it's about Le Husband.\n\nChannel 1: My husband. Oh, yes. Zurich. The two amounts. Yeah.\n\nCan you answer that?\n\nChannel 0: Yes. I can answer that. So\n\nChannel 1: Yep.\n\nChannel 0: on all the documents that we have from twelve months ago when we went through everything with him, he said that he canceled it.\n\nChannel 1: Well, he has not. Okay.\n\nChannel 0: Yes.\n\nChannel 1: Great.\n\nChannel 0: So\n\nChannel 1: Yep.\n\nChannel 0: do you do you wanna do me a favor? Do you have because, like, obviously, you sent me through the the snip the screenshot thing from the bank bank statement screenshot. My lord.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: Do you have any certificates of currency or policy schedules that you've received from them for him.\n\nChannel 1: He might have to his email. I'll have to try and find them.\n\nChannel 0: Yeah. Because he\n\nChannel 1: I\n\nChannel 0: he\n\nChannel 1: might have\n\nChannel 0: had\n\nChannel 1: something\n\nChannel 0: said he\n\nChannel 1: old.\n\nChannel 0: he can't he canceled them be like, before we even wrote insurance for them for him, we asked, do you have insurance? He's like, no. No. Years ago, he canceled it.\n\nChannel 1: He's an idiot. Yeah. He obviously\n\nChannel 0: Welcome.\n\nChannel 1: thought he canceled it, and he we have not. But as long as we're\n\nChannel 0: Husband.\n\nChannel 1: insured, like, for what they those policies might be, we\n\nChannel 0: And\n\nChannel 1: we\n\nChannel 0: that's\n\nChannel 1: just\n\nChannel 0: that's\n\nChannel 1: wanna make sure.\n\nChannel 0: that's\n\nChannel 1: Yeah.\n\nChannel 0: what I wanna double check. I don't I don't wanna go, hey, Janine. Cancel it now and not actually look at it and figure out what it is that he has.\n\nChannel 1: I think I think there might be an old ScreenSpy that had, like, a and look from memory, a table on it that said trauma life insurance or TPD life insurance with some amounts under them and maybe policy numbers on there. But I'll have a look. And if I can find that, I'll send that to you. But\n\nChannel 0: Yes.\n\nChannel 1: if not, I'll\n\nChannel 0: Yeah.\n\nChannel 1: try and find some I don't think I'll be able to find PDFs, and I don't think he's\n\nChannel 0: No. No.\n\nChannel 1: actually\n\nChannel 0: No. You you you don't have to find PDFs. I'll find PDFs if you have yeah. If you find me,\n\nChannel 1: Just\n\nChannel 0: I\n\nChannel 1: a\n\nChannel 0: can\n\nChannel 1: policy number?\n\nChannel 0: policy schedule, policy number, any of the above, I will do the rest.\n\nChannel 1: Yeah. Okay. Cool. I'll see what what I might be able to find. Because\n\nChannel 0: Yeah.\n\nChannel 1: I don't think it's on my actually, it might be on my login my Zurich account login online.\n\nChannel 0: Maybe.\n\nChannel 1: Maybe. Maybe. Maybe.\n\nChannel 0: Maybe.\n\nChannel 1: Who who would know? You know, we've\n\nChannel 0: Right.\n\nChannel 1: had insurance come and go so often over the years.\n\nChannel 0: Oh,\n\nChannel 1: Yeah. We just wanna simplify things. So, yeah, we're getting there. Not the way we really wanted to simplify things, but we're kinda getting there.\n\nChannel 0: No. But we are definitely getting there.\n\nChannel 1: Yeah. Yep. Alright. Cool. Okay.\n\nWell, I'll I'll see if I can find them and then shoot them through you through him.\n\nChannel 0: Yes. Yes. Send it through to me, and I'll I'll have a good old look over it, and we can go from there.\n\nChannel 1: Perfect. Sounds correct.\n\nChannel 0: Amazing. Well, let me know come a couple of weeks how everything goes with the doctor. If there's any questions if you if you're even if you're sitting with the doctor\n\nChannel 1: Mhmm. Yeah.\n\nChannel 0: and you guys wanna ask questions or have have questions, give me a call. I'm happy to talk to the both of you at the same time. Not\n\nChannel 1: Yeah.\n\nChannel 0: my first\n\nChannel 1: Okay.\n\nChannel 0: time\n\nChannel 1: Cool.\n\nChannel 0: being a third party in the doctor's room.\n\nChannel 1: Yeah. Okay. Cool. Yeah. Yep.\n\nK. I think I might hold off sending a form through until I've had a chat\n\nChannel 0: Yeah. No. That's fine.\n\nChannel 1: to him.\n\nChannel 0: Absolutely.\n\nChannel 1: Yeah.\n\nChannel 0: If you\n\nChannel 1: Yeah.\n\nChannel 0: send send me send me the financials first and\n\nChannel 1: Yeah. I'll do that now. Yep.\n\nChannel 0: yeah. And I'll I'll have a look through it and yeah. We'll just go from there. And even if you just send me bits and pieces as you receive them, I'll just package them up and send it all off once we have everything.\n\nChannel 1: Yeah. Okay. Yep. Sounds good. Sweet.\n\nChannel 0: Amazing. Cool.\n\nChannel 1: Fantastic.\n\nChannel 0: Alright.\n\nChannel 1: Okay. Thank\n\nChannel 0: Well,\n\nChannel 1: you for your help yet again.\n\nChannel 0: yeah, always happy days. I'll get everything happening on my side, and we'll go from there.\n\nChannel 1: Okay. Great. Thanks, Lisa. Have a good night.\n\nChannel 0: You too, Janine.\n\nChannel 1: Cheers.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Answer.","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.024134889245033264}],"sentiment":"neutral","sentiment_score":0.024134889245033264,"channel":0,"num_words":1,"start":0.39999998,"end":0.9},{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.05166267603635788}],"sentiment":"neutral","sentiment_score":0.05166267603635788,"channel":1,"num_words":1,"start":2.1599998,"end":2.6599998},{"sentences":[{"text":"Good good good evening, Janine.","start":2.48,"end":5.06,"sentiment":"positive","sentiment_score":0.4509450912475586}],"sentiment":"positive","sentiment_score":0.4509450912475586,"channel":0,"num_words":5,"start":2.48,"end":5.06},{"sentences":[{"text":"Hello.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.22323891520500183},{"text":"How are 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for your help yet again.","start":1295.45,"end":1296.83,"sentiment":"positive","sentiment_score":0.7943021158377329}],"sentiment":"positive","sentiment_score":0.7943021158377329,"channel":1,"num_words":6,"start":1295.45,"end":1296.83},{"sentences":[{"text":"yeah, always happy days.","start":1297.6,"end":1299.14,"sentiment":"positive","sentiment_score":0.6881831288337708},{"text":"I'll get everything happening on my side, and we'll go from there.","start":1299.36,"end":1302.1,"sentiment":"positive","sentiment_score":0.6415422211090723}],"sentiment":"positive","sentiment_score":0.653202448040247,"channel":0,"num_words":16,"start":1297.6,"end":1302.1},{"sentences":[{"text":"Okay.","start":1302.183,"end":1302.5029,"sentiment":"positive","sentiment_score":0.5153632760047913},{"text":"Great.","start":1302.5029,"end":1302.663,"sentiment":"positive","sentiment_score":0.8191494941711426},{"text":"Thanks, Lisa.","start":1302.663,"end":1303.4629,"sentiment":"positive","sentiment_score":0.814110517501831},{"text":"Have a good night.","start":1303.4629,"end":1304.3629,"sentiment":"positive","sentiment_score":0.742133229970932}],"sentiment":"positive","sentiment_score":0.7414083406329155,"channel":1,"num_words":8,"start":1302.183,"end":1304.3629},{"sentences":[{"text":"You too, Janine.","start":1304.64,"end":1305.62,"sentiment":"positive","sentiment_score":0.5788307785987854}],"sentiment":"positive","sentiment_score":0.5788307785987854,"channel":0,"num_words":3,"start":1304.64,"end":1305.62},{"sentences":[{"text":"Cheers.","start":1305.6229,"end":1306.1229,"sentiment":"positive","sentiment_score":0.6398270130157471}],"sentiment":"positive","sentiment_score":0.6398270130157471,"channel":1,"num_words":1,"start":1305.6229,"end":1306.1229},{"sentences":[{"text":"Bye.","start":1305.92,"end":1306.42,"sentiment":"positive","sentiment_score":0.34844011068344116}],"sentiment":"positive","sentiment_score":0.34844011068344116,"channel":0,"num_words":1,"start":1305.92,"end":1306.42},{"sentences":[{"text":"Bye.","start":1306.183,"end":1306.683,"sentiment":"neutral","sentiment_score":-0.09118345379829408}],"sentiment":"neutral","sentiment_score":-0.09118345379829408,"channel":1,"num_words":1,"start":1306.183,"end":1306.683}]},"summary":{"result":"success","short":"The speaker is trying to confirm a job position at Can electronics and has trouble finding the necessary information. They discuss sick leave and medical history, but are unsure of their oncologist's response. The importance of letting the patient recover from mental health issues is emphasized, and the use of medical records to determine current treatment plans is discussed. The process of transferring money from an account to a new account and updating financial information is explained, along with the possibility of investing in a medical procedure and a doctor's appointment. The customer provides necessary documents and updates their insurance information, and the representative promises to send a financial report and help find certificates of currency or policy schedules."},"intents":{"segments":[{"text":"They did send I don't know. Do you get a copy of what they send me? I sure did.","start_word":136,"end_word":154,"intents":[{"intent":"Update receipt","confidence_score":0.000061742794}]},{"text":"So I've got a copy of the annual report that actually states that I've stepped down in, like, 2024 Perfect. from that You position.","start_word":361,"end_word":384,"intents":[{"intent":"Submit annual report","confidence_score":0.03646807}]},{"text":"And then I suppose I just need to send something to my oncologist to fill out. Is that what one of those forms is? Yeah.","start_word":426,"end_word":450,"intents":[{"intent":"Fill out forms","confidence_score":0.5538959}]},{"text":"to get paid.","start_word":517,"end_word":519,"intents":[{"intent":"Provide payment","confidence_score":0.0012503124},{"intent":"Confirm payment for claim","confidence_score":0.0000021469293}]},{"text":"Are you subbed? Don't have to sub again? Okay.","start_word":642,"end_word":650,"intents":[{"intent":"Confirm subbed position","confidence_score":0.000854869}]},{"text":"So what what triggers all of this? Like, do I have to have used up all of my personal leave? No. Not all of it. You don't have to use your holiday leave. You can use Yeah.","start_word":683,"end_word":719,"intents":[{"intent":"Clarify policy requirements","confidence_score":0.16477498}]},{"text":"You you know, it's it's just it's basically everything you were telling me with respect to your your medications have changed.","start_word":1002,"end_word":1022,"intents":[{"intent":"Discuss treatments","confidence_score":0.00039603666}]},{"text":"You you know, it's it's just it's basically everything you were telling me with respect to your your medications have changed. It it it ebbs and flows with you feelings wise. Yeah.","start_word":1002,"end_word":1033,"intents":[{"intent":"Discuss medications and ebbs","confidence_score":0.000037743608}]},{"text":"Like, But I it don't you know? have any other side effects that they typically get with all of this stuff. No.","start_word":1184,"end_word":1205,"intents":[{"intent":"Discuss side effects of medication","confidence_score":0.0016092926}]},{"text":"But chronic fatigue isn't well, fatigue in general is massive. Yeah.","start_word":1206,"end_word":1216,"intents":[{"intent":"Discuss symptoms of fatigue","confidence_score":0.00065437803}]},{"text":"Like, So having the mental I'll capacity just to be able push to sit on down and do yeah. 100%.","start_word":1217,"end_word":1236,"intents":[{"intent":"Discuss mental capacity","confidence_score":0.17286061}]},{"text":"Work's willing to to cater to you, but you're not. And they're not gonna go to your work. It's just gonna come Okay. from you. It's it's not a workplace incident or injury. They have no need to go to the work. Okay.","start_word":1709,"end_word":1751,"intents":[{"intent":"Address customer concerns","confidence_score":0.0090579875}]},{"text":"I will invest that today, right now. Sorry.","start_word":2319,"end_word":2326,"intents":[{"intent":"Invest money","confidence_score":0.003091621}]},{"text":"There there are a couple of documents I do need to send you to get the account transferred over to the new menu.","start_word":2438,"end_word":2460,"intents":[{"intent":"Provide documents","confidence_score":0.019180449},{"intent":"Transfer account","confidence_score":0.59391093},{"intent":"Order documents","confidence_score":0.0005109905}]},{"text":"So it's just the, like, confirmation of your role or just the fact that you've been you know, if you have a statement saying that you've you're no longer working for them.","start_word":2685,"end_word":2716,"intents":[{"intent":"Confirm role","confidence_score":0.76257145}]},{"text":"So it's just the, like, confirmation of your role or just the fact that you've been you know, if you have a statement saying that you've you're no longer working for them. That's perfect.","start_word":2685,"end_word":2718,"intents":[{"intent":"Evaluate benefits","confidence_score":0.00001691577}]},{"text":"might do is I'll send you through I had some financial documents that were sent to me when we did the settlement of the business on the January 31. And then I don't know whether you can check those and whether they're right or not because that's all the documents I kind of have. No.","start_word":2731,"end_word":2785,"intents":[{"intent":"Send documents","confidence_score":0.673085},{"intent":"Send documents","confidence_score":0.072168164}]},{"text":"yeah, you just need to fill out the ongoing customer claim form. Yep.","start_word":2861,"end_word":2873,"intents":[{"intent":"Fill out claim form","confidence_score":0.3241321}]},{"text":"just get a good old doctor fill out the medical Yeah. Cool.","start_word":2882,"end_word":2893,"intents":[{"intent":"Request medical report","confidence_score":0.0021609676}]},{"text":"nice to get a text this morning, though. Yeah.","start_word":2956,"end_word":2964,"intents":[{"intent":"Receive text from cadren","confidence_score":0.00017562337}]},{"text":"I I got the email. I I was sitting in, and I I had Caden who you spoke through just before when you called back in, Oh, and yeah. and he goes, hey, Janine. Letter came through. I was like, fantastic. So that was that was a bit of happiness for my morning too. Yeah.","start_word":2967,"end_word":3021,"intents":[{"intent":"Confirm email","confidence_score":0.004590132}]},{"text":"And then I suppose the only other thing is, like, obviously, whether we, you know, look at a non return to work thing and how that might play out and what the I'm not gonna say strategy because it sounds like a rut, but, you know, No.","start_word":3138,"end_word":3184,"intents":[{"intent":"Discuss strategy","confidence_score":0.39908773}]},{"text":"As much as I would love to Yeah. say, yes. Let's go for it. It's all contingent on what the doctors are willing to sign you off us. Yeah.","start_word":3228,"end_word":3256,"intents":[{"intent":"Negotiate agreement","confidence_score":0.00066733884}]},{"text":"I'll I just will ask him on the April 23. Yeah.","start_word":3322,"end_word":3332,"intents":[{"intent":"Ask medical team","confidence_score":0.0000010794415}]},{"text":"And just give me a call when you finish with your chemo, depending how you feel, and we can chat from there. Cool.","start_word":3333,"end_word":3355,"intents":[{"intent":"Schedule call","confidence_score":0.3996613}]},{"text":"one other question that I wanna answer.","start_word":3363,"end_word":3369,"intents":[{"intent":"Answer questions","confidence_score":0.0024170994}]},{"text":"Can you answer that? Yes.","start_word":3388,"end_word":3392,"intents":[{"intent":"Answer questions","confidence_score":0.22563127}]},{"text":"Do you have any certificates of currency or policy schedules that you've received from them for him. He might have to his email. I'll have to try and find them. Yeah.","start_word":3467,"end_word":3497,"intents":[{"intent":"Find documents","confidence_score":0.14767434}]}]},"sentiments":{"segments":[{"text":"Answer. Hello?","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.03789878264069557},{"text":"Good good good evening, Janine.","start_word":2,"end_word":6,"sentiment":"positive","sentiment_score":0.4495740532875061},{"text":"Hello. How are you?","start_word":7,"end_word":10,"sentiment":"neutral","sentiment_score":0.22447268664836884},{"text":"Good.","start_word":11,"end_word":11,"sentiment":"positive","sentiment_score":0.34143978357315063},{"text":"Just me yelling at my computer. It wouldn't pick up. And so I'm fine. Yeah.","start_word":12,"end_word":26,"sentiment":"neutral","sentiment_score":-0.1476319283246994},{"text":"It would not pick up at all.","start_word":27,"end_word":33,"sentiment":"negative","sentiment_score":-0.34681466221809387},{"text":"I'm clicking the answer button, and it just wasn't doing it.","start_word":34,"end_word":44,"sentiment":"neutral","sentiment_score":-0.30099865794181824},{"text":"How you going, I love darling?","start_word":45,"end_word":50,"sentiment":"positive","sentiment_score":0.38751569390296936},{"text":"it. Yeah. I'm alright. How are you going? Good. Oh, I think That's I think good. I'm still recovering from Aesir. I'm in my butt pants and everything. Too much chocolate. Yeah. Absolutely. A Yeah. bit of brain fog. Hey. Yeah. Definitely. Most definitely. Well, I suppose there's a couple of updates from me. So I got a notification from Zurich, literally at seven Yes. AM this morning, that they've You paid did. that first You sure claim. did.","start_word":51,"end_word":129,"sentiment":"neutral","sentiment_score":0.09226148575544356},{"text":"So happy days for that.","start_word":130,"end_word":134,"sentiment":"positive","sentiment_score":0.4600472152233124},{"text":"Yeah. They did send I don't know. Do you get a copy of what they send me? I sure did. And I've also been Okay. talking to them, so I was kind of aware. Okay. Cool. Cool. No. That's good. So I suppose I've got the income tax return for the unit trust. Yep. Now I'm trying to chase down an income tax return for the company that we transferred into, but because I sold the percentage of that, I'm not sure that I can get that information. Yep. Mhmm. But then I also have like, my tax return is being done at the moment through Chris at TPA. So, yeah, like, I'm sure he's got everything that we might need for Yep. that. Yes. I'm not sure. No. That's And then okay. they're also asking about I don't know why they're on this thing about my, like, board position at Canunga Industrial Community Financial Group. It was a volunteer position. Like That's all that's anyway. all they want. They just want confirm they just want confirmation that, like, that position was a volunteer position. No remuneration. So it's just, like, in an email Yeah. statement, just literally exactly that. This is a volunteer Yeah. position. No remuneration.","start_word":135,"end_word":342,"sentiment":"neutral","sentiment_score":-0.027594801244469214},{"text":"Hours were blah at the time.","start_word":343,"end_word":348,"sentiment":"negative","sentiment_score":-0.5336403250694275},{"text":"Hours are now No. Yeah.","start_word":349,"end_word":353,"sentiment":"neutral","sentiment_score":-0.2226066142320633},{"text":"nothing.","start_word":354,"end_word":354,"sentiment":"negative","sentiment_score":-0.3468497395515442},{"text":"That was Yeah. worth nothing. Yes. So I've got a copy of the annual report that actually states that I've stepped down in, like, 2024 Perfect. from that You position. can you can definitely So, send that through if you are comfortable yeah, doing that. I might just do that because then, you know, we don't have to explain anything to them because it's not really relevant, Yep. I Absolutely. suppose. And then I suppose I just need to send something to my oncologist to fill out. Is that what one of those forms is? Yeah. Yeah. So, basically, Yep. because this claim started on the back of your trauma claim, like, the the Yep. full IP documents were never completed, like, only partial IP documents were. So it's just, I guess, filling the gap to go on an ongoing IP claim. So this is just, like, Okay. the initial, like, initial feature from your IP benefit that Yeah. they wanted Okay. to get paid. So it's the ongoing claim form from your doctor to basically state that, yes, you're not well enough to work and and until blah date at this point, you know, you're gonna be off work, and I deem that you should be off work because of blah blah blah. So my question to that is, like, obvious I'm not seeing him till, like, the April 23, which he's probably gonna tell me that I've got twelve months of immunotherapy, which I'm gonna go, twelve months of work would be great at a minimum. But I suppose my question what is my question from all of that? Thirty day waiting period already Yeah. served, so I don't have to serve it again? Correct. Are you subbed? Don't have to sub again? Okay.","start_word":355,"end_word":650,"sentiment":"neutral","sentiment_score":-0.07388943433761597},{"text":"Then I have still got, like, ridiculous sick leave.","start_word":651,"end_word":659,"sentiment":"negative","sentiment_score":-0.5572106242179871},{"text":"Like, I think I'm as of now, still got, like, ten weeks sick leave sitting there. Yep. And then I've got holiday leave. So what what triggers all of this? Like, do I have to have used up all of my personal leave? No. Not all of it. You don't have to use your holiday leave. You can use Yeah. some of you can use some of your sick leave. The policy I can double check with the the claims assessor tomorrow. She's obviously gone home today. So I can double Yeah. check with the Yeah. claims assessor tomorrow and confirm where she like, where the assessment would be regarding, like, ten weeks worth of sick leave. So sick leave that they're gonna look at more so than the annual or or anything Yeah. like that or Because long I service, got so six that weeks doesn't of annual apply. leave sitting there now because I had to cancel No. my leave. Yeah. No. This That way. stays. Just leave it. Just leave it. Hold it. Let it let it roll. And if you decide to step down, then they get paid out. It's it's just sick leave really that really pinned into Yep. it, Yeah. Okay. but I'll ask Victoria tomorrow about whether Mhmm. that's gonna come into question for the policy. Because it's a it's a bit of sick leave, but it's not you know, I've seen much higher. Yeah. Yeah. Well, mine was much higher six months ago as well. Yeah. Always. Yeah. That's it. So but, But yeah, yeah. I suppose that's the question with that. And then, yeah, I'm not too sure about, you know, what my oncologist was saying in terms of return to work, you know, life changing event, mental Yeah. capacity, blah 100 blah. percent. And and he may just be willing to say, oh, no. Current diagnosis is this. Symptoms of these. Like, you know, you're currently feeling mild, moderate, severe.","start_word":660,"end_word":989,"sentiment":"neutral","sentiment_score":-0.13868072628974917},{"text":"You know, you're struggling to do. You don't want to do.","start_word":990,"end_word":1000,"sentiment":"negative","sentiment_score":-0.5186861753463745},{"text":"You you know, it's it's just it's basically everything you were telling me with respect to your your medications have changed. It it it ebbs and flows with you feelings wise. Yeah. It's you you need the time to recover. You need the time to to just exist. Yes. So it's just it's basically the the statements that you you you and I have been talking about, but just from him. So it's just a matter of Yes. when he's filling out the form, just have a chat to him and be like, hey. Like, obviously, the treatment plan, everything has to come from him, but where does everything fit? What's everything looking like? Are Yeah. we yeah. Is Because he he'll happy probably to sign turn you off? it like, he he said to me, he goes, like, mate, like, you if other than the fact you have no hair and you struggle with fatigue, like, no one would know what is going on. Like, I look normal. I feel normal. I act normal. I just can't function normally. So yeah. Yeah. Like, But I it don't you know? have any other side effects that they typically get with all of this stuff. No.","start_word":1001,"end_word":1205,"sentiment":"neutral","sentiment_score":-0.04924461618065834},{"text":"But chronic fatigue isn't well, fatigue in general is massive.","start_word":1206,"end_word":1215,"sentiment":"negative","sentiment_score":-0.3989313840866089},{"text":"Yeah. Like, So having the mental I'll capacity just to be able push to sit on down and do yeah. 100%. that. Yeah. Yeah. Just I'm Yep. I'm struggling to like, Concentrate. I can do things, but I struggle to concentrate on a task an Yeah. extended period of time. I cannot do the my my job my job requires me to sit at a desk and do blah blah blah. I can't, Yeah. Yeah. Yep. and Okay. I don't I'll want just make to. sure that he puts all that in. Yeah. I'm not meant to say I don't want to. You know? I'm not meant to say I Yes. I can't I Card. can't bring Correct. myself to, but I don't Yes. want to. I just Yeah.","start_word":1216,"end_word":1344,"sentiment":"neutral","sentiment_score":-0.1811506343904392},{"text":"don't want to. I don't don't want to.","start_word":1345,"end_word":1352,"sentiment":"negative","sentiment_score":-0.5187138319015503},{"text":"Let me let me be at home. Let Let let me watch stupid shows, like, one moment. Yeah. But I'm watching. Yeah. Let me catch up on all of the shows that I didn't get to watch for the last ten years. Yeah. Exactly. Because I was working sixty hours a week. Yeah. Let's do Exactly. that. Yeah. Yes. Okay. The the other form that has to be filled out is basically a form from you that's that you fill out as well. So it's Okay. just you from your side of things. So that's basically from the doctor's side, and then that's from your side. Yeah. Okay. It's it's basically pretty mirror image. Like, the forms are pretty same same ish. So they It should does obviously read Simula is what yeah. you're Like, saying? Yes. a lot a lot of the a lot of the medical questions. Yours goes a little bit more into, you know, are you interested in returning to work? Have you returned to work? Have you done any hours? What kind of work did you do type of questions. Yeah. Okay.","start_word":1353,"end_word":1539,"sentiment":"neutral","sentiment_score":0.02159099280834198},{"text":"Nothing to strenuous everything.","start_word":1540,"end_word":1543,"sentiment":"negative","sentiment_score":-0.3886672854423523},{"text":"You know? You know? Are you entitled to any other claims, which you're not there's no, Yep. you No. know, workers' comp or anything like that? No. Are you currently receiving any unpaid like, any paid leave? It's No. those Yep. kinds of questions. So Because I questions think that the are thing gonna is be is pretty if easy.","start_word":1544,"end_word":1603,"sentiment":"neutral","sentiment_score":-0.20666569471359253},{"text":"if they went and had a chat to my work, my work is like, you can come back and do whatever you want. We'll pay you the same. And I'm like, no. That's not fulfilling in my eyes.","start_word":1604,"end_word":1641,"sentiment":"negative","sentiment_score":-0.5128923654556274},{"text":"Yeah. You know, when you when you live at exec level in a national company, you don't you know, that's not okay for me to go back and do that Yeah. Just yeah. either. Just come and do basic administration stuff that you can sort Yeah. of do Breed with your reports eyes all closed. day. No. Thanks. No. Yeah. But Yeah. yeah. A 100 Fine. percent. Work's willing to to cater to you, but you're not. And they're not gonna go to your work. It's just gonna come Okay. from you. It's it's not a workplace incident or injury. They have no need to go to the work. Okay. It's all Yep. So it's strictly all medical. Yeah. medical based. So it's gonna come from the doctor, and it's just gonna come from you with regards to how are you feeling. Yeah. Like, you you're obviously seeing your doctor. What's your current treatment plan? Yep. Are are you is your treatment providing any relief? So, you know, are you interested in being rehabilitated to return to work? Are you returning to work? No. Have you I worked said that at I all? have to. Yeah. Yeah. Yeah. Okay. Yeah. And then, Yeah. yeah, what you know, if you were to return to work, what's you know, what hours have you done and stuff like that. It's just Yeah. literally have you, The good are thing you, is I have when not are you expecting I've to? spoke to them Yeah. a couple of times, and that's about it. So, yeah, I haven't Yes. engaged in work at all. So, yeah, that's probably a good thing. Yeah. Cool. So I just need to like, I literally I drove to the coast yesterday for a doctor's appointment and drove home. So forty five minutes each way and had to have a two hour nap. Yeah. So that that's the kind of information. Like, you you are being there. It's it is is physically Like taxing for you to do standard normal tasks because yeah. realistically driving for forty five minutes Yeah. what you would have engaged in maybe less like, three hours worth of three three, four hours worth of activity in that, driving for forty five minutes each way and then maybe say an hour, hour and a half at the doctor. Yeah.","start_word":1642,"end_word":2034,"sentiment":"neutral","sentiment_score":-0.018258405034134104},{"text":"Probably not even.","start_word":2035,"end_word":2037,"sentiment":"negative","sentiment_score":-0.4081883430480957},{"text":"Yeah. Yep. Yeah. And and then Yes.","start_word":2038,"end_word":2044,"sentiment":"neutral","sentiment_score":-0.0727468952536583},{"text":"to have to go and have a nap, like, it's physically taxing. You you are unable to do anything for more than three hours since.","start_word":2045,"end_word":2069,"sentiment":"negative","sentiment_score":-0.4521101117134094},{"text":"So Yeah. that is that that's information that is is prudent. How's Yeah. Yeah. that? K. Okay. So that's alright. Can't And I'll I'll can't have a chat cook to dinner.","start_word":2070,"end_word":2100,"sentiment":"neutral","sentiment_score":-0.10032667219638824},{"text":"Don't want to. you know, the worst thing is I've had this as well on my end for months.","start_word":2101,"end_word":2119,"sentiment":"negative","sentiment_score":-0.40917888283729553},{"text":"Don't tell them that. Lots of naps. Husband. Lots of little naps. Yeah. That's all we that's all we do. We love naps. But yeah. That's it. And then I said, you can't with your insurance. Yeah. Because I just I was like, oh, I transferred all the money in terms of the advice that Sevvy gave me, and I just, you know, with everything that's going on in the world, the markets were down, and I was hoping to get Yeah. that invested as quickly as possible. But, yeah, that is what it is with you know? Yeah. Oh, I think you're K. right. So with that, we can we can get it I can get it moving today. Yep. Basically, the money will come over tomorrow. It's just a matter of which way you want me to do things. So if the money is sitting in the Rockwood Family Trust Yes. account, I can request the money to transfer from that account over into the hub account, and It's it'll in pay the hub tomorrow. account already. It's in my hub 24. It's showing as cash. It Like sure I said, is. it's $300,000. Yeah. So Yeah. I will invest that today, right now. Sorry. I did not even clock that when yeah. I Because it's been there for, like, a week and a half. So I'm like, yeah. I wanted to get it invested while the markets were down without because I know yeah. they've they've recovered a bit in the last twenty four hours. So I was like, okay. But yeah. No. No. That's okay. No. I'll I'll literally I'll do it right now, and it'll buy overnight.","start_word":2120,"end_word":2401,"sentiment":"neutral","sentiment_score":-0.003225305276189713},{"text":"So Yeah. that's nice So and that's active.","start_word":2402,"end_word":2409,"sentiment":"positive","sentiment_score":0.4846388101577759},{"text":"based on Seve's new advice that'll Yes. be done? Yeah. Okay. Yes. Yeah. So I'll get Yeah. all that placed and traded right now, so that's easy. Yeah. There there are a couple of documents I do need to send you to get the account transferred over to the new menu. Oh, to that black rock thing or whatever it is. Yeah. Yeah. Yep. Yeah. And to drop the fees to what Savvy and you agree during a conversation. So it's just a a form to drop and reduce the fees in line with what he put in the SOA. And I Oh, yeah. update I updated the whole statement of advice with the changes that he wrote per like, wrote because I know that you didn't end up taking the statement of advice home. He kept it. So I've updated Yeah. that. Because there were some mistakes in it. Yeah. Yep. Yeah. I've updated that to send to you so that way that way you'll get a copy as well. Yeah.","start_word":2410,"end_word":2581,"sentiment":"neutral","sentiment_score":0.10510428249835968},{"text":"That'd be good.","start_word":2582,"end_word":2584,"sentiment":"positive","sentiment_score":0.38897332549095154},{"text":"And I was talking to you before I just sent you documents, and you sat there going, what? Yeah. No. That's okay. No. It's all good.","start_word":2585,"end_word":2610,"sentiment":"neutral","sentiment_score":0.05784250423312187},{"text":"Cool. So I will get all of that done, and I'll I'll place everything tonight. That's easy.","start_word":2611,"end_word":2627,"sentiment":"positive","sentiment_score":0.43980908393859863},{"text":"Enough Yeah. to do. Now that covers off everything there. So I'll place the trades. Documents are coming to you as soon as we get off the phone. And then Yep. outside of that, yeah, you just need to provide the the couple of outstanding for the claim, and then they can go ahead with that. So it's just the, like, confirmation of your role or just the fact that you've been you know, if you have a statement saying that you've you're no longer working for them.","start_word":2628,"end_word":2715,"sentiment":"neutral","sentiment_score":0.097183535722169},{"text":"That's perfect.","start_word":2716,"end_word":2717,"sentiment":"positive","sentiment_score":0.6647934913635254},{"text":"And then the two Yep.","start_word":2718,"end_word":2722,"sentiment":"neutral","sentiment_score":0.12447164952754974},{"text":"financials, which is So excellent what I there.","start_word":2723,"end_word":2730,"sentiment":"positive","sentiment_score":0.34015175700187683},{"text":"might do is I'll send you through I had some financial documents that were sent to me when we did the settlement of the business on the January 31. And then I don't know whether you can check those and whether they're right or not because that's all the documents I kind of have. No. That's So perfect. No. I'll send them and through, if and we I'll don't have a have look. if Yes. we need anything else, Chris should have them, and I'll also attach the annual report for Yes. the the back the board position that, you know, shows that I resigned. No. That's perfect. Yeah. Send them through, and I'll have a look, and I can always forward them on if they're appropriate. And then, Yep. yeah, you just need to fill out the ongoing customer claim form. Yep. Really simple questions to answer, and then Yep. just get a good old doctor fill out the medical Yeah. Cool. Yep. Yep. I'm one. seeing them is there there's not a rush for any of this stuff, is there? Because I'm seeing them next Okay. Thursday because I've got Yeah. chemo next Thursday. So Absolutely no rush. yeah. We're Cool. not we're not Yep. stressing the money like most of the claims that I'm going through. It's not No. It was weird. nice to get a text this morning, though. Yeah. I know. I I got the email. I I was sitting in, and I I had Caden who you spoke through just before when you called back in, Oh, and yeah. and he goes, hey, Janine. Letter came through.","start_word":2731,"end_word":3003,"sentiment":"neutral","sentiment_score":0.05492541939020157},{"text":"I was like, fantastic. So that was that was a bit of happiness for my morning too.","start_word":3004,"end_word":3020,"sentiment":"positive","sentiment_score":0.5687352418899536},{"text":"Yeah. I was like, oh, yeah. Six month payment finished in March, and I'm like, good on you people. Yeah. But, anyway, The best.","start_word":3021,"end_word":3044,"sentiment":"neutral","sentiment_score":0.2314563225954771},{"text":"you know, better late than never.","start_word":3045,"end_word":3050,"sentiment":"positive","sentiment_score":0.372091680765152},{"text":"Yeah. I So, know.","start_word":3051,"end_word":3054,"sentiment":"neutral","sentiment_score":0.1473550796508789},{"text":"yeah, Thanks let's for taking figure out the what hot we're minute.","start_word":3055,"end_word":3066,"sentiment":"positive","sentiment_score":0.4836269021034241},{"text":"gonna do with that now. So we obviously have to pay tax on that money, don't we? Yes. Yeah. On that one. Yeah. Yeah. Yeah. But, again, we can invest it and pay tax next year when it's due. This would throw it back out. So yeah. So much. Yeah. We can help that in and start from that. That's not gonna be an issue Yeah. at all. Yeah.","start_word":3067,"end_word":3135,"sentiment":"neutral","sentiment_score":0.0769890546798706},{"text":"So cool.","start_word":3136,"end_word":3137,"sentiment":"positive","sentiment_score":0.4396372735500336},{"text":"And then I suppose the only other thing is, like, obviously, whether we, you know, look at a non return to work thing and how that might play out and what the I'm not gonna say strategy because it sounds like a rut, but, you know, No. what should It this is. what should this strategy be for ensuring Well, yeah, it's that what's can the happen? what what does the strategy become if it's medically allowed or and if the doc because it it's all contingent on the doctors. As much as I would love to Yeah. say, yes. Let's go for it. It's all contingent on what the doctors are willing to sign you off us. Yeah. So And if do the I just doctors straight can out sign ask it off? him? And Yeah. just Why I know not? I just don't think I can function in the job I was functioning in given what's happened. Yeah. It was it it's it's a high stress role.","start_word":3138,"end_word":3306,"sentiment":"neutral","sentiment_score":-0.12251784652471542},{"text":"I'm not mentally coping with things.","start_word":3307,"end_word":3312,"sentiment":"negative","sentiment_score":-0.3996175229549408},{"text":"Yeah. Where do we fit? Yep. 100 Yep. percent. I'll I just will ask him on the April 23. Yeah. And just give me a call when you finish with your chemo, depending how you feel, and we can chat from there.","start_word":3313,"end_word":3354,"sentiment":"neutral","sentiment_score":0.0665762647986412},{"text":"Cool. Sounds good.","start_word":3355,"end_word":3357,"sentiment":"positive","sentiment_score":0.46254149079322815},{"text":"Yeah. Now you had Perfect. one other question that I wanna answer. It's not about you, but it's about Le Husband. My husband. Oh, yes. Zurich. The two amounts. Yeah. Can you answer that? Yes. I can answer that. So Yep. on all the documents that we have from twelve months ago when we went through everything with him, he said that he canceled it. Well, he has not. Okay. Yes.","start_word":3358,"end_word":3428,"sentiment":"neutral","sentiment_score":-0.015779810996962264},{"text":"Great.","start_word":3429,"end_word":3429,"sentiment":"positive","sentiment_score":0.435045063495636},{"text":"So Yep. do you do you wanna do me a favor? Do you have because, like, obviously, you sent me through the the snip the screenshot thing from the bank bank statement screenshot. My lord. Yeah. Yep. Do you have any certificates of currency or policy schedules that you've received from them for him. He might have to his email. I'll have to try and find them. Yeah. Because he I he might have had something said he old. he can't he canceled them be like, before we even wrote insurance for them for him, we asked, do you have insurance? He's like, no.","start_word":3430,"end_word":3533,"sentiment":"neutral","sentiment_score":-0.04635642468929291},{"text":"No. Years ago, he canceled it. He's an idiot.","start_word":3534,"end_word":3542,"sentiment":"negative","sentiment_score":-0.5044277310371399},{"text":"Yeah. He obviously Welcome. thought he canceled it, and he we have not. But as long as we're Husband. insured, like, for what they those policies might be, we And we that's just that's wanna make sure. that's Yeah. what I wanna double check. I don't I don't wanna go, hey, Janine. Cancel it now and not actually look at it and figure out what it is that he has. I think I think there might be an old ScreenSpy that had, like, a and look from memory, a table on it that said trauma life insurance or TPD life insurance with some amounts under them and maybe policy numbers on there. But I'll have a look. And if I can find that, I'll send that to you. But Yes. if not, I'll Yeah. try and find some I don't think I'll be able to find PDFs, and I don't think he's No. No. actually No. You you you don't have to find PDFs. I'll find PDFs if you have yeah. If you find me, Just I a can policy number? policy schedule, policy number, any of the above, I will do the rest. Yeah. Okay.","start_word":3543,"end_word":3738,"sentiment":"neutral","sentiment_score":-0.1103554405272007},{"text":"Cool.","start_word":3739,"end_word":3739,"sentiment":"positive","sentiment_score":0.4485202431678772},{"text":"I'll see what what I might be able to find. Because Yeah. I don't think it's on my actually, it might be on my login my Zurich account login online. Maybe. Maybe. Maybe. Maybe. Maybe. Who who would know? You know, we've Right. had insurance come and go so often over the years. Oh, Yeah. We just wanna simplify things. So, yeah, we're getting there. Not the way we really wanted to simplify things, but we're kinda getting there. No. But we are definitely getting there. Yeah. Yep. Alright.","start_word":3740,"end_word":3828,"sentiment":"neutral","sentiment_score":0.01604851894080639},{"text":"Cool.","start_word":3829,"end_word":3829,"sentiment":"positive","sentiment_score":0.3664202392101288},{"text":"Okay. Well, I'll I'll see if I can find them and then shoot them through you through him. Yes. Yes. Send it through to me, and I'll I'll have a good old look over it, and we can go from there.","start_word":3830,"end_word":3870,"sentiment":"neutral","sentiment_score":0.2368804067373276},{"text":"Perfect. Sounds correct. Amazing.","start_word":3871,"end_word":3874,"sentiment":"positive","sentiment_score":0.682249903678894},{"text":"Well, let me know come a couple of weeks how everything goes with the doctor. If there's any questions if you if you're even if you're sitting with the doctor Mhmm. Yeah. and you guys wanna ask questions or have have questions, give me a call.","start_word":3875,"end_word":3920,"sentiment":"neutral","sentiment_score":0.20361879467964172},{"text":"I'm happy to talk to the both of you at the same time.","start_word":3921,"end_word":3933,"sentiment":"positive","sentiment_score":0.4280470609664917},{"text":"Not Yeah. my first Okay. time Cool. being a third party in the doctor's room. Yeah. Okay. Cool. Yeah. Yep. K. I think I might hold off sending a form through until I've had a chat Yeah. No. That's fine. to him. Absolutely. Yeah. If you Yeah. send send me send me the financials first and Yeah. I'll do that now. Yep. yeah. And I'll I'll have a look through it and yeah. We'll just go from there. And even if you just send me bits and pieces as you receive them, I'll just package them up and send it all off once we have everything. Yeah. Okay. Yep.","start_word":3934,"end_word":4042,"sentiment":"neutral","sentiment_score":0.08234730150994904},{"text":"Sounds good. Sweet. Amazing. Cool. Fantastic. Alright. Okay. Thank Well, you for your help yet again. yeah, always happy days. I'll get everything happening on my side, and we'll go from there. Okay. Great. Thanks, Lisa. Have a good night. You too, Janine. Cheers. Bye.","start_word":4043,"end_word":4087,"sentiment":"positive","sentiment_score":0.6758789420127869},{"text":"Bye.","start_word":4088,"end_word":4088,"sentiment":"neutral","sentiment_score":0.22789344191551208}],"average":{"sentiment":"neutral","sentiment_score":-0.017343196257772975}}}}