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Setting it. Yep. Oh, okay. Yep. So you're gonna have we have Alright. So if there's no number in there yet, you're gonna have to set up a temporary number. Wait. Is this the previous port that you put in? Okay. Cool. K. So I don't think we've I don't think we've got an update on on either of those numbers or there's one of those numbers It should be there should be a view in the the hub to see where the portings are. But did we actually we did it manually, so it might not be there. I'm not sure. I have to see what your Once you get on your laptop, let me know. Give me a callback, and then we'll we'll gather it together. I'll log in as well. Okay. Alright. Let me log in then. K. Alright. Let's go grab the jumper. One second. Sorry. The new hub. Yeah. It's for refreshing update. Alright. It's still logging in. K. Gonna get my two of a. One sec. K. Alright. Okay. Alright. I'm in. Let me have a look from your perspective. So if I go on the partners, all partners and under your. Name. MTCAU. Got it. Let's impersonate. Take a look. Alright. So is there anything okay. So there's no active ports because we did it manually, so I can't tell you where things are at with that. The only thing I can do is on porting let me have a look. Emails. So this is for Bory Australia. Correct? Okay. So they said it's both a cat a and a cat c. I'll just ask for an update. No. We we handle it. It's a soft pair. He takes care of it. Alright. That's what's up. Alright. Okay. That's that part. We have to wait. The other part is do you have any numbers in here? Inventory? Okay. You've got you've got something allocated here. Are these temporary numbers? Yeah. Yep. Yep. Yeah. And then we had that discussion that was supposed to put it through our cloud, but it's just running on a SIP trunk. Yep. Okay. Right. So Where is your service that you've created? Good idea. Okay. I'm on the set. Yep. And there is the yeah. I'm sorry. Because I was on the numbers, and I haven't seen that you've just spoke to anybody. Any numbers to the to the service yet? So okay. It's alright. You're done. Alright. So there's a Southland, Rovina, Fishwick that you've named as one service. Correct? Alright. And let's manage this. Numbers. You've got no numbers associated with it. So do you wanna associate the numbers with it? Oh, okay. So if you go under the numbers section let's let's just find an empty one. Let's find a 612 where is this one? 61290703198. That seems empty. Ideally, what, sir? Oh, you wanna know three number. Okay. Let's look at the one at the bottom here. The one the click on the 0391218043. How many how many numbers do you need? Do you need three numbers or what? Okay. Alright. Just go to the o o sorry. 043044045. Just use the next three there. Yep. Actually, I don't even know. Let me have a look to see if I can find out for you. One second. Canberra usually starts Canberra usually starts with, like, 0 to, I don't know, 5 something. That's the range. Yep. Okay. So have you just clicked on one of the numbers first? Yep. So the under see, if you click on the highlight one sorry. One second. It should it should be the same thing. If you if you click on it or you and you manage it, it will take you to the routing tab. So then you just sign up to the service, which would be the CPS service. Yeah. That's it. That's alright. I've changed the way everything everything looks. So it's kind of different. Well, yeah. Now you can assign users are different. Users are just people that can log in to the actual platform, not the extensions. You gotta create that within you gotta create that within the Cloud phone system when you launch it. Yeah. But just just add all the numbers first. You've you've only added one. Yeah. Alright. Call me back. Thanks. 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How are you? Just a little bit over the weather. Okay. But, yes, I missed you both.\n\nOkay. Yeah. That should be fine. Remember, we're trying to set up a cloud phone system, are we? Setting it.\n\nYep. Oh, okay. Yep. So you're gonna have we have Alright. So if there's no number in there yet, you're gonna have to set up a temporary number.\n\nWait. Is this the previous port that you put in? Okay. Cool. K.\n\nSo I don't think we've I don't think we've got an update on on either of those numbers or there's one of those numbers It should be there should be a view in the the hub to see where the portings are. But did we actually we did it manually, so it might not be there. I'm not sure. I have to see what your Once you get on your laptop, let me know. Give me a callback, and then we'll we'll gather it together.\n\nI'll log in as well. Okay. Alright. Let me log in then. K.\n\nAlright. Let's go grab the jumper. One second. Sorry. The new hub.\n\nYeah. It's for refreshing update. Alright. It's still logging in. K.\n\nGonna get my two of a. One sec. K. Alright. Okay.\n\nAlright. I'm in. Let me have a look from your perspective. So if I go on the partners, all partners and under your. Name.\n\nMTCAU. Got it. Let's impersonate. Take a look. Alright.\n\nSo is there anything okay. So there's no active ports because we did it manually, so I can't tell you where things are at with that. The only thing I can do is on porting let me have a look. Emails. So this is for Bory Australia.\n\nCorrect? Okay. So they said it's both a cat a and a cat c. I'll just ask for an update. No.\n\nWe we handle it. It's a soft pair. He takes care of it. Alright. That's what's up.\n\nAlright. Okay. That's that part. We have to wait. The other part is do you have any numbers in here?\n\nInventory? Okay. You've got you've got something allocated here. Are these temporary numbers? Yeah.\n\nYep. Yep. Yeah. And then we had that discussion that was supposed to put it through our cloud, but it's just running on a SIP trunk. Yep.\n\nOkay. Right. So Where is your service that you've created? Good idea. Okay.\n\nI'm on the set. Yep. And there is the yeah. I'm sorry. Because I was on the numbers, and I haven't seen that you've just spoke to anybody.\n\nAny numbers to the to the service yet? So okay. It's alright. You're done. Alright.\n\nSo there's a Southland, Rovina, Fishwick that you've named as one service. Correct? Alright. And let's manage this. Numbers.\n\nYou've got no numbers associated with it. So do you wanna associate the numbers with it? Oh, okay. So if you go under the numbers section let's let's just find an empty one. Let's find a 612 where is this one?\n\n61290703198. That seems empty. Ideally, what, sir? Oh, you wanna know three number. Okay.\n\nLet's look at the one at the bottom here. The one the click on the 0391218043. How many how many numbers do you need? Do you need three numbers or what? Okay.\n\nAlright. Just go to the o o sorry. 043044045. Just use the next three there. Yep.\n\nActually, I don't even know. Let me have a look to see if I can find out for you. One second. Canberra usually starts Canberra usually starts with, like, 0 to, I don't know, 5 something. That's the range.\n\nYep. Okay. So have you just clicked on one of the numbers first? Yep. So the under see, if you click on the highlight one sorry.\n\nOne second. It should it should be the same thing. If you if you click on it or you and you manage it, it will take you to the routing tab. So then you just sign up to the service, which would be the CPS service. Yeah.\n\nThat's it. That's alright. I've changed the way everything everything looks. So it's kind of different. Well, yeah.\n\nNow you can assign users are different. Users are just people that can log in to the actual platform, not the extensions. You gotta create that within you gotta create that within the Cloud phone system when you launch it. Yeah. But just just add all the numbers first.\n\nYou've you've only added one. Yeah. Alright. Call me back. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hey, Colin.","start":2.32,"end":3.04,"sentiment":"neutral","sentiment_score":0.2228444293141365},{"text":"How are you?","start":3.04,"end":3.86,"sentiment":"neutral","sentiment_score":0.21175706386566162},{"text":"Just a little bit over the weather.","start":7.44,"end":8.82,"sentiment":"neutral","sentiment_score":-0.2784366565091269},{"text":"Okay.","start":9.599999,"end":10.099999,"sentiment":"neutral","sentiment_score":-0.02844952419400215},{"text":"But, yes, I missed you both.","start":10.16,"end":11.86,"sentiment":"neutral","sentiment_score":-0.11297727096825838}],"sentiment":"neutral","sentiment_score":-0.08286366817590438,"num_words":19,"start":2.32,"end":11.86},{"sentences":[{"text":"Okay.","start":21.465,"end":21.965,"sentiment":"neutral","sentiment_score":-0.08499764651060104},{"text":"Yeah.","start":29.07,"end":29.39,"sentiment":"neutral","sentiment_score":0.1237027496099472},{"text":"That should be fine.","start":29.39,"end":30.45,"sentiment":"neutral","sentiment_score":0.2729760929942131},{"text":"Remember, we're trying to set up a cloud phone system, are we?","start":31.79,"end":35.489998,"sentiment":"neutral","sentiment_score":0.0958721765006582},{"text":"Setting it.","start":37.79,"end":38.61,"sentiment":"neutral","sentiment_score":0.026893983595073223}],"sentiment":"neutral","sentiment_score":0.11674317801371217,"num_words":20,"start":21.465,"end":38.61},{"sentences":[{"text":"Yep.","start":42.345,"end":42.845,"sentiment":"neutral","sentiment_score":0.03309328109025955},{"text":"Oh, okay.","start":45.305,"end":45.785,"sentiment":"neutral","sentiment_score":0.017605501227080822},{"text":"Yep.","start":45.785,"end":46.285,"sentiment":"neutral","sentiment_score":0.006799441762268543},{"text":"So you're gonna have we have Alright.","start":48.025,"end":54.050003,"sentiment":"neutral","sentiment_score":-0.006835446293864932},{"text":"So if there's no number in there yet, you're gonna have to set up a temporary number.","start":54.050003,"end":58.230003,"sentiment":"neutral","sentiment_score":-0.06532058295081644}],"sentiment":"neutral","sentiment_score":-0.038685511032651575,"num_words":28,"start":42.345,"end":58.230003},{"sentences":[{"text":"Wait.","start":66.93,"end":67.090004,"sentiment":"neutral","sentiment_score":-0.005312245339155197},{"text":"Is this the previous port that you put in?","start":67.090004,"end":70.774994,"sentiment":"neutral","sentiment_score":-0.0049599263196190195},{"text":"Okay.","start":73.314995,"end":73.634995,"sentiment":"neutral","sentiment_score":0.06296321004629135},{"text":"Cool.","start":73.634995,"end":74.134995,"sentiment":"neutral","sentiment_score":0.08569148182868958},{"text":"K.","start":75.395,"end":75.634995,"sentiment":"neutral","sentiment_score":0.0040908558294177055}],"sentiment":"neutral","sentiment_score":0.00790722811451325,"num_words":13,"start":66.93,"end":75.634995},{"sentences":[{"text":"So I don't think we've I don't think we've got an update on on either of those numbers or there's one of those numbers It should be there should be a view in the the hub to see where the portings are.","start":75.634995,"end":89.42,"sentiment":"neutral","sentiment_score":-0.016755105739104607},{"text":"But did we actually we did it manually, so it might not be there.","start":89.479996,"end":93.1,"sentiment":"neutral","sentiment_score":-0.08147934997188193},{"text":"I'm not sure.","start":93.479996,"end":94.2,"sentiment":"neutral","sentiment_score":-0.0974765345454216},{"text":"I have to see what your Once you get on your laptop, let me know.","start":94.2,"end":99.165,"sentiment":"neutral","sentiment_score":-0.01619311918814977},{"text":"Give me a callback, and then we'll we'll gather it together.","start":99.165,"end":101.665,"sentiment":"neutral","sentiment_score":0.04432691904631528}],"sentiment":"neutral","sentiment_score":-0.022260654383503338,"num_words":85,"start":75.634995,"end":101.665},{"sentences":[{"text":"I'll log in as well.","start":102.525,"end":103.665,"sentiment":"neutral","sentiment_score":0.02687152773141861},{"text":"Okay.","start":108.285,"end":108.785,"sentiment":"neutral","sentiment_score":0.01624797284603119},{"text":"Alright.","start":111.34,"end":111.579994,"sentiment":"neutral","sentiment_score":0.027496343478560448},{"text":"Let me log in then.","start":111.579994,"end":112.799995,"sentiment":"neutral","sentiment_score":0.014897421561181545},{"text":"K.","start":116.46,"end":116.96,"sentiment":"neutral","sentiment_score":0.021693406626582146}],"sentiment":"neutral","sentiment_score":0.021098651493398044,"num_words":13,"start":102.525,"end":116.96},{"sentences":[{"text":"Alright.","start":121.579994,"end":121.899994,"sentiment":"neutral","sentiment_score":0.046261049807071686},{"text":"Let's go grab the jumper.","start":121.899994,"end":123.02,"sentiment":"neutral","sentiment_score":0.045833323150873184},{"text":"One second.","start":123.02,"end":123.759995,"sentiment":"neutral","sentiment_score":0.023229273036122322},{"text":"Sorry.","start":142.70001,"end":143.02,"sentiment":"neutral","sentiment_score":0.1009715273976326},{"text":"The new hub.","start":143.02,"end":143.92,"sentiment":"neutral","sentiment_score":0.07159933323661487}],"sentiment":"neutral","sentiment_score":0.05313797822842995,"num_words":12,"start":121.579994,"end":143.92},{"sentences":[{"text":"Yeah.","start":147.42,"end":147.66,"sentiment":"neutral","sentiment_score":0.1709473729133606},{"text":"It's for refreshing update.","start":147.66,"end":151.12001,"sentiment":"positive","sentiment_score":0.33514782786369324},{"text":"Alright.","start":170.43,"end":170.75,"sentiment":"neutral","sentiment_score":0.05380323529243469},{"text":"It's still logging in.","start":170.75,"end":178.90999,"sentiment":"neutral","sentiment_score":0.015719878021627665},{"text":"K.","start":178.90999,"end":179.40999,"sentiment":"neutral","sentiment_score":0.009906554594635963}],"sentiment":"neutral","sentiment_score":0.148920726031065,"num_words":11,"start":147.42,"end":179.40999},{"sentences":[{"text":"Gonna get my two of a.","start":181.045,"end":183.225,"sentiment":"neutral","sentiment_score":0.00903268608575066},{"text":"One sec.","start":183.285,"end":184.105,"sentiment":"neutral","sentiment_score":0.004519141279160976},{"text":"K.","start":189.845,"end":190.165,"sentiment":"neutral","sentiment_score":0.007282169535756111},{"text":"Alright.","start":190.165,"end":190.665,"sentiment":"neutral","sentiment_score":0.021345283836126328},{"text":"Okay.","start":196.14,"end":196.64,"sentiment":"neutral","sentiment_score":0.02166139706969261}],"sentiment":"neutral","sentiment_score":0.010320295410400087,"num_words":11,"start":181.045,"end":196.64},{"sentences":[{"text":"Alright.","start":198.14,"end":198.64,"sentiment":"neutral","sentiment_score":0.027418028563261032},{"text":"I'm in.","start":198.94,"end":199.68001,"sentiment":"neutral","sentiment_score":0.014975183643400669},{"text":"Let me have a look from your perspective.","start":199.82,"end":202.48001,"sentiment":"neutral","sentiment_score":0.009765987051650882},{"text":"So if I go on the partners, all partners and under your.","start":202.86,"end":207.36,"sentiment":"neutral","sentiment_score":0.0028939395366857448},{"text":"Name.","start":211.415,"end":211.915,"sentiment":"neutral","sentiment_score":0.003937234170734882}],"sentiment":"neutral","sentiment_score":0.007256700036426385,"num_words":24,"start":198.14,"end":211.915},{"sentences":[{"text":"MTCAU.","start":212.295,"end":212.795,"sentiment":"neutral","sentiment_score":0.00509258545935154},{"text":"Got it.","start":213.895,"end":214.455,"sentiment":"neutral","sentiment_score":0.010231657419353724},{"text":"Let's impersonate.","start":214.455,"end":215.355,"sentiment":"neutral","sentiment_score":0.007076233625411987},{"text":"Take a look.","start":215.735,"end":216.635,"sentiment":"neutral","sentiment_score":0.00818317693968614},{"text":"Alright.","start":217.015,"end":217.515,"sentiment":"neutral","sentiment_score":0.013869385235011578}],"sentiment":"neutral","sentiment_score":0.008680809289216995,"num_words":9,"start":212.295,"end":217.515},{"sentences":[{"text":"So is there anything okay.","start":218.695,"end":220.695,"sentiment":"neutral","sentiment_score":0.0027139835059642793},{"text":"So there's no active ports because we did it manually, so I can't tell you where things are at with that.","start":220.695,"end":225.70001,"sentiment":"neutral","sentiment_score":-0.1078488337142127},{"text":"The only thing I can do is on porting let me have a look.","start":226.0,"end":231.94,"sentiment":"neutral","sentiment_score":-0.027619331742503812},{"text":"Emails.","start":234.72,"end":235.22,"sentiment":"neutral","sentiment_score":-0.01652783527970314},{"text":"So this is for Bory Australia.","start":237.165,"end":241.025,"sentiment":"neutral","sentiment_score":-0.008825988819201788}],"sentiment":"neutral","sentiment_score":-0.05760446815018324,"num_words":47,"start":218.695,"end":241.025},{"sentences":[{"text":"Correct?","start":241.165,"end":241.665,"sentiment":"neutral","sentiment_score":0.00036013219505548477},{"text":"Okay.","start":243.805,"end":244.305,"sentiment":"neutral","sentiment_score":-0.003754724748432636},{"text":"So they said it's both a cat a and a cat c.","start":248.18001,"end":250.76,"sentiment":"neutral","sentiment_score":-0.010138925514183939},{"text":"I'll just ask for an update.","start":251.06,"end":253.16,"sentiment":"neutral","sentiment_score":-0.008378501826276382},{"text":"No.","start":262.645,"end":262.965,"sentiment":"neutral","sentiment_score":-0.07356572151184082}],"sentiment":"neutral","sentiment_score":-0.011852306247289692,"num_words":21,"start":241.165,"end":262.965},{"sentences":[{"text":"We we handle 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part.","start":311.65,"end":312.53,"sentiment":"neutral","sentiment_score":0.0007604925582806269},{"text":"We have to wait.","start":312.53,"end":313.41,"sentiment":"neutral","sentiment_score":-0.019466988276690245},{"text":"The other part is do you have any numbers in here?","start":313.41,"end":317.41,"sentiment":"neutral","sentiment_score":-0.0059745059433308515}],"sentiment":"neutral","sentiment_score":-0.00532321841455996,"num_words":20,"start":308.37,"end":317.41},{"sentences":[{"text":"Inventory?","start":317.41,"end":317.91,"sentiment":"neutral","sentiment_score":-0.008893804624676704},{"text":"Okay.","start":319.455,"end":319.815,"sentiment":"neutral","sentiment_score":-0.0009263362735509872},{"text":"You've got you've got something allocated here.","start":319.815,"end":324.195,"sentiment":"neutral","sentiment_score":-0.004881792369165591},{"text":"Are these temporary numbers?","start":324.255,"end":325.715,"sentiment":"neutral","sentiment_score":-0.009235539240762591},{"text":"Yeah.","start":331.29498,"end":331.79498,"sentiment":"neutral","sentiment_score":0.002648015273734927}],"sentiment":"neutral","sentiment_score":-0.005591916369407305,"num_words":14,"start":317.41,"end":331.79498},{"sentences":[{"text":"Yep.","start":336.11002,"end":336.61002,"sentiment":"neutral","sentiment_score":0.0851999968290329},{"text":"Yep.","start":339.15,"end":339.65,"sentiment":"neutral","sentiment_score":0.1129479855298996},{"text":"Yeah.","start":347.725,"end":348.045,"sentiment":"neutral","sentiment_score":0.05358242988586426},{"text":"And then we had that discussion that was supposed to put it through our cloud, but it's just running on a SIP trunk.","start":348.045,"end":353.42502,"sentiment":"neutral","sentiment_score":0.04347231757381688},{"text":"Yep.","start":354.445,"end":354.765,"sentiment":"neutral","sentiment_score":0.07690946757793427}],"sentiment":"neutral","sentiment_score":0.0492038216303896,"num_words":27,"start":336.11002,"end":354.765},{"sentences":[{"text":"Okay.","start":354.765,"end":355.24503,"sentiment":"neutral","sentiment_score":0.05343548581004143},{"text":"Right.","start":355.24503,"end":355.74503,"sentiment":"neutral","sentiment_score":0.04733508080244064},{"text":"So Where is your service that you've created?","start":358.445,"end":362.7,"sentiment":"neutral","sentiment_score":0.066737478133291},{"text":"Good idea.","start":366.36002,"end":367.0,"sentiment":"positive","sentiment_score":0.4782353341579437},{"text":"Okay.","start":367.0,"end":367.48,"sentiment":"neutral","sentiment_score":0.13114388287067413}],"sentiment":"neutral","sentiment_score":0.13248345714349014,"num_words":13,"start":354.765,"end":367.48},{"sentences":[{"text":"I'm on the set.","start":367.48,"end":368.28003,"sentiment":"neutral","sentiment_score":0.09415695630013943},{"text":"Yep.","start":368.28003,"end":368.78003,"sentiment":"neutral","sentiment_score":0.05592111498117447},{"text":"And there is the yeah.","start":369.32,"end":371.88,"sentiment":"neutral","sentiment_score":0.013794217258691788},{"text":"I'm sorry.","start":371.88,"end":372.2,"sentiment":"neutral","sentiment_score":-0.07641356810927391},{"text":"Because I was on the numbers, and I haven't seen that you've just spoke to anybody.","start":372.2,"end":375.63498,"sentiment":"neutral","sentiment_score":-0.08793161157518625}],"sentiment":"neutral","sentiment_score":-0.037793317676654885,"num_words":28,"start":367.48,"end":375.63498},{"sentences":[{"text":"Any numbers to the to the service yet?","start":376.095,"end":378.335,"sentiment":"neutral","sentiment_score":0.08368185861036181},{"text":"So okay.","start":378.335,"end":378.97498,"sentiment":"neutral","sentiment_score":0.09979597851634026},{"text":"It's alright.","start":378.97498,"end":379.455,"sentiment":"neutral","sentiment_score":0.14068032056093216},{"text":"You're done.","start":379.455,"end":380.115,"sentiment":"neutral","sentiment_score":0.17862166464328766},{"text":"Alright.","start":381.69498,"end":382.09497,"sentiment":"neutral","sentiment_score":0.13205942511558533}],"sentiment":"neutral","sentiment_score":0.10931401476264,"num_words":15,"start":376.095,"end":382.09497},{"sentences":[{"text":"So there's a Southland, Rovina, Fishwick that you've named as one service.","start":382.09497,"end":387.29498,"sentiment":"neutral","sentiment_score":0.11349722805122535},{"text":"Correct?","start":387.29498,"end":387.78,"sentiment":"neutral","sentiment_score":0.05395469814538956},{"text":"Alright.","start":389.94,"end":390.42,"sentiment":"neutral","sentiment_score":0.048303090035915375},{"text":"And let's manage this.","start":390.42,"end":391.8,"sentiment":"neutral","sentiment_score":0.049374449998140335},{"text":"Numbers.","start":392.02,"end":392.52,"sentiment":"neutral","sentiment_score":0.023725643754005432}],"sentiment":"neutral","sentiment_score":0.0887077878180303,"num_words":19,"start":382.09497,"end":392.52},{"sentences":[{"text":"You've got no numbers associated with it.","start":392.98,"end":395.16,"sentiment":"neutral","sentiment_score":-0.006154216476716101},{"text":"So do you wanna associate the numbers with it?","start":395.46,"end":399.56,"sentiment":"neutral","sentiment_score":0.016289519146084785},{"text":"Oh, okay.","start":404.215,"end":404.875,"sentiment":"neutral","sentiment_score":-0.012396462261676788},{"text":"So if you go under the numbers section let's let's just find an empty one.","start":405.175,"end":409.895,"sentiment":"neutral","sentiment_score":-0.0027124241615335146},{"text":"Let's find a 612 where is this one?","start":409.895,"end":414.55,"sentiment":"neutral","sentiment_score":0.0040305492002516985}],"sentiment":"neutral","sentiment_score":0.001714421064229455,"num_words":41,"start":392.98,"end":414.55},{"sentences":[{"text":"61290703198.","start":414.55,"end":419.05,"sentiment":"neutral","sentiment_score":-0.0010933069279417396},{"text":"That seems empty.","start":419.67,"end":420.73,"sentiment":"neutral","sentiment_score":-0.027427028864622116},{"text":"Ideally, what, sir?","start":422.55,"end":423.77,"sentiment":"neutral","sentiment_score":0.009210278435299793},{"text":"Oh, you wanna know three number.","start":425.75,"end":427.19498,"sentiment":"neutral","sentiment_score":0.004705991906424363},{"text":"Okay.","start":427.19498,"end":427.51498,"sentiment":"neutral","sentiment_score":0.01767447404563427}],"sentiment":"neutral","sentiment_score":-0.0007023666236948754,"num_words":14,"start":414.55,"end":427.51498},{"sentences":[{"text":"Let's look at the one at the bottom here.","start":427.51498,"end":429.375,"sentiment":"neutral","sentiment_score":0.01955576923986276},{"text":"The one the click on the 0391218043.","start":429.835,"end":437.375,"sentiment":"neutral","sentiment_score":0.011951313487121038},{"text":"How many how many numbers do you need?","start":438.875,"end":441.19498,"sentiment":"neutral","sentiment_score":-0.015152203850448132},{"text":"Do you need three numbers or what?","start":441.19498,"end":443.12003,"sentiment":"neutral","sentiment_score":-0.023583756759762764},{"text":"Okay.","start":447.66,"end":448.16,"sentiment":"neutral","sentiment_score":0.011914193630218506}],"sentiment":"neutral","sentiment_score":-0.0004602692788466811,"num_words":32,"start":427.51498,"end":448.16},{"sentences":[{"text":"Alright.","start":448.46002,"end":448.86002,"sentiment":"neutral","sentiment_score":0.006581551861017942},{"text":"Just go to the o o sorry.","start":448.86002,"end":451.42,"sentiment":"neutral","sentiment_score":-0.05438010793711458},{"text":"043044045.","start":451.42,"end":453.82,"sentiment":"neutral","sentiment_score":0.008507618680596352},{"text":"Just use the next three 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range.","start":501.18,"end":502.08,"sentiment":"neutral","sentiment_score":0.02280929684638977}],"sentiment":"neutral","sentiment_score":0.008151620238398513,"num_words":39,"start":466.855,"end":502.08},{"sentences":[{"text":"Yep.","start":504.46,"end":504.96,"sentiment":"neutral","sentiment_score":0.08915796875953674},{"text":"Okay.","start":505.66,"end":506.06,"sentiment":"neutral","sentiment_score":0.08196703344583511},{"text":"So have you just clicked on one of the numbers first?","start":506.06,"end":509.44,"sentiment":"neutral","sentiment_score":0.061795979060909965},{"text":"Yep.","start":512.06,"end":512.56,"sentiment":"neutral","sentiment_score":0.14261895418167114},{"text":"So the under see, if you click on the highlight one sorry.","start":517.47504,"end":522.91504,"sentiment":"neutral","sentiment_score":0.04679737177987894}],"sentiment":"neutral","sentiment_score":0.059810314900599994,"num_words":26,"start":504.46,"end":522.91504},{"sentences":[{"text":"One second.","start":522.91504,"end":523.635,"sentiment":"neutral","sentiment_score":0.051982179284095764},{"text":"It should it should be the same thing.","start":523.635,"end":524.91504,"sentiment":"neutral","sentiment_score":0.08973935293033719},{"text":"If you if you click on it or you and you manage it, it will take you to the routing tab.","start":524.91504,"end":532.41003,"sentiment":"neutral","sentiment_score":0.05893677810118312},{"text":"So then you just sign up to the service, which would be the CPS service.","start":532.79004,"end":536.33,"sentiment":"neutral","sentiment_score":0.08465329011281332},{"text":"Yeah.","start":539.51,"end":540.01,"sentiment":"neutral","sentiment_score":0.05715961009263992}],"sentiment":"neutral","sentiment_score":0.07205341455150158,"num_words":47,"start":522.91504,"end":540.01},{"sentences":[{"text":"That's it.","start":540.63,"end":541.37,"sentiment":"neutral","sentiment_score":-0.01625178987160325},{"text":"That's alright.","start":546.76495,"end":547.505,"sentiment":"neutral","sentiment_score":-0.12464562617242336},{"text":"I've changed the way everything everything looks.","start":548.20496,"end":550.685,"sentiment":"neutral","sentiment_score":-0.0386314902986799},{"text":"So it's kind of different.","start":550.685,"end":551.90497,"sentiment":"neutral","sentiment_score":-0.045299379527568816},{"text":"Well, yeah.","start":556.42004,"end":557.38,"sentiment":"neutral","sentiment_score":0.07552177086472511}],"sentiment":"neutral","sentiment_score":-0.03487047889373369,"num_words":18,"start":540.63,"end":557.38},{"sentences":[{"text":"Now you can assign users are different.","start":557.38,"end":560.82,"sentiment":"neutral","sentiment_score":0.09495502178158079},{"text":"Users are just people that can log in to the actual platform, not the extensions.","start":560.82,"end":566.68,"sentiment":"neutral","sentiment_score":0.054551571359237036},{"text":"You gotta create that within you gotta create that within the Cloud phone system when you launch it.","start":567.38,"end":576.525,"sentiment":"neutral","sentiment_score":0.05556775857177046},{"text":"Yeah.","start":576.525,"end":576.92505,"sentiment":"neutral","sentiment_score":0.055526118725538254},{"text":"But just just add all the numbers first.","start":576.92505,"end":578.945,"sentiment":"neutral","sentiment_score":0.0517489337362349}],"sentiment":"neutral","sentiment_score":0.06025910134218177,"num_words":49,"start":557.38,"end":578.945},{"sentences":[{"text":"You've you've only added one.","start":580.4669,"end":581.8469,"sentiment":"neutral","sentiment_score":-0.012872136943042279},{"text":"Yeah.","start":587.10693,"end":587.5869,"sentiment":"neutral","sentiment_score":0.03478235378861427},{"text":"Alright.","start":587.5869,"end":587.98694,"sentiment":"neutral","sentiment_score":0.06500746309757233},{"text":"Call me back.","start":587.98694,"end":588.6269,"sentiment":"neutral","sentiment_score":-0.03469855089982351},{"text":"Thanks.","start":588.6269,"end":589.1269,"sentiment":"positive","sentiment_score":0.6411901712417603}],"sentiment":"neutral","sentiment_score":0.05204760461029681,"num_words":11,"start":580.4669,"end":589.1269},{"sentences":[{"text":"Bye.","start":589.1869,"end":589.6869,"sentiment":"neutral","sentiment_score":-0.09217648208141328}],"sentiment":"neutral","sentiment_score":-0.09217648208141328,"num_words":1,"start":589.1869,"end":589.6869}]}}]},{"alternatives":[{"transcript":"Good day, mate. How are you? Yeah. Not bad. Not bad. You're sick? Oh, it's not good. No. No. That's alright, man. I was wondering whether you'd be able to give me a hands with setting up the customer. I went through the motions, but I think there's a couple of things I'm missing in terms of, like, how to allocate, like, a SIP line and that. So I'm not in front of my laptop, but is it alright if I call you back in two minutes? Perfect, man. Yeah. So I've gone through I've set up the cuss like, I've set the system up, allocated an extension, but in the phone number section, there's none allocated. And because we're porting over a new service, I just wanted to get your perspective on that. Yeah. And have we have we scheduled a port over date for RingCentral? Yes. Part of that CAT C and CAT A port. Okay. Well, I'm actually while we're on the phone, I'm just taking a trip up into Lyft, and I'm in the office, sir. Give me about ten seconds, and I'll be in front of my laptop. Yeah. No dramas. Yeah. Oh, Ross. Call stack. Nice, by the way. No. It's looking good. Nice and nice and clean. Nice and fancy. Yeah. Yeah. Yeah. I'm sorry about the hub. Yeah. I was saying it looks good. Yeah. Uh-huh. Mhmm. Mhmm. Mhmm. Mhmm. Yep. Who handles your ports? Do you handle your ports, or have you got, like, someone that you can outsource it to? Okay. Mhmm. Yeah. I hear some spare ones there. Yeah. So they're allocated in the Boori Australia servers. I put them into while we were waiting for the port, they're all temporary numbers. But what I wanted to do in the meantime is I wanted to set up a landline for their two for their three other sites that are going live, but aren't partly with central phone system just yet. Correct. Yeah. So I've gone through and put it as a like, the the service there, CTS. So it's on the services and platform section. Can you see it? The middle one there. No. No. That's alright, man. You're all good. Mm-mm. Yeah. But there's no plus button to put numbers. Mhmm. Ideally, an 03 number if that's okay. An o three number? Yeah. 804. Oops. That's eight 0 four 9. Yes. Yeah. Three numbers. 043. So one would need to be no. 3. One's what's Canberra, by the way? What's what's their their numbering system there? Oh, it's O two usually, apparently. And then Robina would be, I think, Queensland's O seven. Surely. Yeah. 07. Yeah. So one 02, 103, 107. Okay. Yeah. Yeah. Yeah. So I've clicked on one for now. If you show me how to do it with one, I can do it with the rest. Oh, yeah. Here we go. So it says mhmm. Oh, very good. Save routing. Sorry, mate. I must be fucking blind. My bad. There we go. Now it's there. Oh, now I can add three other users. Yeah? What about handset extensions? Okay. So if I press launch cloud phone system, then I can do all that stuff. Yep. And how do I pick? Sorry, mate. I've got a call coming through. I've got a plate. Give me a sec. I'll call you 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day, mate. How are you? Yeah. Not bad. Not bad.\n\nYou're sick? Oh, it's not good. No. No. That's alright, man.\n\nI was wondering whether you'd be able to give me a hands with setting up the customer. I went through the motions, but I think there's a couple of things I'm missing in terms of, like, how to allocate, like, a SIP line and that. So I'm not in front of my laptop, but is it alright if I call you back in two minutes? Perfect, man. Yeah.\n\nSo I've gone through I've set up the cuss like, I've set the system up, allocated an extension, but in the phone number section, there's none allocated. And because we're porting over a new service, I just wanted to get your perspective on that. Yeah. And have we have we scheduled a port over date for RingCentral? Yes.\n\nPart of that CAT C and CAT A port. Okay. Well, I'm actually while we're on the phone, I'm just taking a trip up into Lyft, and I'm in the office, sir. Give me about ten seconds, and I'll be in front of my laptop. Yeah.\n\nNo dramas. Yeah. Oh, Ross. Call stack. Nice, by the way.\n\nNo. It's looking good. Nice and nice and clean. Nice and fancy. Yeah.\n\nYeah. Yeah. I'm sorry about the hub. Yeah. I was saying it looks good.\n\nYeah. Uh-huh. Mhmm. Mhmm. Mhmm.\n\nMhmm. Yep. Who handles your ports? Do you handle your ports, or have you got, like, someone that you can outsource it to? Okay.\n\nMhmm. Yeah. I hear some spare ones there. Yeah. So they're allocated in the Boori Australia servers.\n\nI put them into while we were waiting for the port, they're all temporary numbers. But what I wanted to do in the meantime is I wanted to set up a landline for their two for their three other sites that are going live, but aren't partly with central phone system just yet. Correct. Yeah. So I've gone through and put it as a like, the the service there, CTS.\n\nSo it's on the services and platform section. Can you see it? The middle one there. No. No.\n\nThat's alright, man. You're all good. Mm-mm. Yeah. But there's no plus button to put numbers.\n\nMhmm. Ideally, an 03 number if that's okay. An o three number? Yeah. 804.\n\nOops. That's eight 0 four 9. Yes. Yeah. Three numbers.\n\n043. So one would need to be no. 3. One's what's Canberra, by the way? What's what's their their numbering system there?\n\nOh, it's O two usually, apparently. And then Robina would be, I think, Queensland's O seven. Surely. Yeah. 07.\n\nYeah. So one 02, 103, 107. Okay. Yeah. Yeah.\n\nYeah. So I've clicked on one for now. If you show me how to do it with one, I can do it with the rest. Oh, yeah. Here we go.\n\nSo it says mhmm. Oh, very good. Save routing. Sorry, mate. I must be fucking blind.\n\nMy bad. There we go. Now it's there. Oh, now I can add three other users. Yeah?\n\nWhat about handset extensions? Okay. So if I press launch cloud phone system, then I can do all that stuff. Yep. And how do I pick?\n\nSorry, mate. I've got a call coming through. I've got a plate. Give me a sec. I'll call you back.","paragraphs":[{"sentences":[{"text":"Good day, mate.","start":0.48,"end":1.28,"sentiment":"positive","sentiment_score":0.6122812032699585},{"text":"How are you?","start":1.28,"end":2.1799998,"sentiment":"positive","sentiment_score":0.47015415628751117},{"text":"Yeah.","start":4.08,"end":4.56,"sentiment":"neutral","sentiment_score":0.1506008803844452},{"text":"Not bad.","start":4.56,"end":5.12,"sentiment":"neutral","sentiment_score":0.14850808680057526},{"text":"Not bad.","start":5.12,"end":5.7599998,"sentiment":"neutral","sentiment_score":-0.0877775028347969}],"sentiment":"neutral","sentiment_score":0.31994255699894647,"num_words":11,"start":0.48,"end":5.7599998},{"sentences":[{"text":"You're sick?","start":5.7599998,"end":6.5,"sentiment":"negative","sentiment_score":-0.34827519953250885},{"text":"Oh, it's not 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not in front of my laptop, but is it alright if I call you back in two minutes?","start":24.575,"end":28.41,"sentiment":"neutral","sentiment_score":-0.025377760361880063},{"text":"Perfect, man.","start":31.05,"end":31.95,"sentiment":"positive","sentiment_score":0.5620071291923523},{"text":"Yeah.","start":35.93,"end":36.329998,"sentiment":"neutral","sentiment_score":0.028009766712784767}],"sentiment":"neutral","sentiment_score":-0.011635426852187854,"num_words":68,"start":13.535,"end":36.329998},{"sentences":[{"text":"So I've gone through I've set up the cuss like, I've set the system up, allocated an extension, but in the phone number section, there's none allocated.","start":36.329998,"end":47.415,"sentiment":"neutral","sentiment_score":0.020996381563168985},{"text":"And because we're porting over a new service, I just wanted to get your perspective on that.","start":47.635002,"end":53.015,"sentiment":"neutral","sentiment_score":0.0017474267755032463},{"text":"Yeah.","start":59.42,"end":59.92,"sentiment":"neutral","sentiment_score":0.015857312828302383},{"text":"And have we have we scheduled a port over date for RingCentral?","start":59.98,"end":64.399994,"sentiment":"neutral","sentiment_score":0.036290619832774006},{"text":"Yes.","start":72.14,"end":72.64,"sentiment":"neutral","sentiment_score":0.03941722214221954}],"sentiment":"neutral","sentiment_score":0.01874776776470565,"num_words":58,"start":36.329998,"end":72.64},{"sentences":[{"text":"Part of that CAT C and CAT A port.","start":72.945,"end":75.125,"sentiment":"neutral","sentiment_score":0.04254179075360298},{"text":"Okay.","start":90.0,"end":90.5,"sentiment":"neutral","sentiment_score":-0.029056858271360397},{"text":"Well, I'm actually while we're on the phone, I'm just taking a trip up into Lyft, and I'm in the office, sir.","start":102.445,"end":107.825,"sentiment":"neutral","sentiment_score":0.013449287190186706},{"text":"Give me about ten seconds, and I'll be in front of my laptop.","start":107.965,"end":110.625,"sentiment":"neutral","sentiment_score":0.010643069703991596},{"text":"Yeah.","start":112.17,"end":112.67,"sentiment":"neutral","sentiment_score":0.013247763738036156}],"sentiment":"neutral","sentiment_score":0.01741980970837176,"num_words":46,"start":72.945,"end":112.67},{"sentences":[{"text":"No dramas.","start":113.93,"end":114.509995,"sentiment":"neutral","sentiment_score":-0.008699983358383179},{"text":"Yeah.","start":124.729996,"end":125.229996,"sentiment":"neutral","sentiment_score":0.036100614815950394},{"text":"Oh, Ross.","start":127.29,"end":127.95,"sentiment":"neutral","sentiment_score":0.038908084854483604},{"text":"Call stack.","start":130.035,"end":130.77501,"sentiment":"neutral","sentiment_score":0.05292312242090702},{"text":"Nice, by the way.","start":132.675,"end":133.71501,"sentiment":"neutral","sentiment_score":0.3245765194296837}],"sentiment":"neutral","sentiment_score":0.13642446730624547,"num_words":11,"start":113.93,"end":133.71501},{"sentences":[{"text":"No.","start":133.71501,"end":133.955,"sentiment":"neutral","sentiment_score":0.2071496695280075},{"text":"It's looking good.","start":133.955,"end":134.935,"sentiment":"positive","sentiment_score":0.3459533254305522},{"text":"Nice and nice and clean.","start":138.195,"end":140.035,"sentiment":"positive","sentiment_score":0.6847658514976501},{"text":"Nice and fancy.","start":140.035,"end":141.015,"sentiment":"positive","sentiment_score":0.565415620803833},{"text":"Yeah.","start":145.12999,"end":145.37,"sentiment":"neutral","sentiment_score":0.03002867102622986}],"sentiment":"positive","sentiment_score":0.4919318797496649,"num_words":13,"start":133.71501,"end":145.37},{"sentences":[{"text":"Yeah.","start":145.37,"end":145.53,"sentiment":"neutral","sentiment_score":0.03564545884728432},{"text":"Yeah.","start":145.53,"end":145.69,"sentiment":"neutral","sentiment_score":0.025551265105605125},{"text":"I'm sorry about the hub.","start":145.69,"end":146.48999,"sentiment":"neutral","sentiment_score":-0.00994042339734733},{"text":"Yeah.","start":146.48999,"end":146.73,"sentiment":"neutral","sentiment_score":0.015618951059877872},{"text":"I was saying it looks good.","start":146.73,"end":147.95,"sentiment":"neutral","sentiment_score":0.07426774532844622}],"sentiment":"neutral","sentiment_score":0.03376571642833629,"num_words":14,"start":145.37,"end":147.95},{"sentences":[{"text":"Yeah.","start":152.81,"end":153.31,"sentiment":"neutral","sentiment_score":0.07509776949882507},{"text":"Uh-huh.","start":172.56,"end":173.06,"sentiment":"neutral","sentiment_score":0.005960411857813597},{"text":"Mhmm.","start":184.835,"end":185.335,"sentiment":"neutral","sentiment_score":0.006038287654519081},{"text":"Mhmm.","start":203.78,"end":204.28,"sentiment":"neutral","sentiment_score":0.0019477102905511856},{"text":"Mhmm.","start":214.795,"end":215.295,"sentiment":"neutral","sentiment_score":0.006595149636268616}],"sentiment":"neutral","sentiment_score":0.01912786578759551,"num_words":5,"start":152.81,"end":215.295},{"sentences":[{"text":"Mhmm.","start":226.65,"end":227.15,"sentiment":"neutral","sentiment_score":-0.020588083192706108},{"text":"Yep.","start":242.515,"end":243.015,"sentiment":"neutral","sentiment_score":-0.00017446777201257646},{"text":"Who handles your ports?","start":257.29,"end":258.33002,"sentiment":"neutral","sentiment_score":-0.022079333197325468},{"text":"Do you handle your ports, or have you got, like, someone that you can outsource it to?","start":258.33002,"end":261.95,"sentiment":"neutral","sentiment_score":-0.022422861088724697},{"text":"Okay.","start":265.45,"end":265.95,"sentiment":"neutral","sentiment_score":-0.0012731701135635376}],"sentiment":"neutral","sentiment_score":-0.020480903848995997,"num_words":24,"start":226.65,"end":265.95},{"sentences":[{"text":"Mhmm.","start":270.075,"end":270.575,"sentiment":"neutral","sentiment_score":0.008055483922362328},{"text":"Yeah.","start":320.05,"end":320.37,"sentiment":"neutral","sentiment_score":-0.003628188744187355},{"text":"I hear some spare ones there.","start":320.37,"end":321.99,"sentiment":"neutral","sentiment_score":-0.010835565316180388},{"text":"Yeah.","start":327.675,"end":327.91498,"sentiment":"neutral","sentiment_score":0.002942042425274849},{"text":"So they're allocated in the Boori Australia servers.","start":327.91498,"end":330.495,"sentiment":"neutral","sentiment_score":0.011094348126789555}],"sentiment":"neutral","sentiment_score":0.0018300429835696433,"num_words":17,"start":270.075,"end":330.495},{"sentences":[{"text":"I put them into while we were waiting for the port, they're all temporary numbers.","start":331.035,"end":335.535,"sentiment":"neutral","sentiment_score":-0.025128623160223167},{"text":"But what I wanted to do in the meantime is I wanted to set up a landline for their two for their three other sites that are going live, but aren't partly with central phone system just yet.","start":336.57,"end":346.99,"sentiment":"neutral","sentiment_score":0.09259269112034847},{"text":"Correct.","start":353.075,"end":353.575,"sentiment":"neutral","sentiment_score":0.06655015051364899},{"text":"Yeah.","start":354.195,"end":354.355,"sentiment":"neutral","sentiment_score":0.05948863923549652},{"text":"So I've gone through and put it as a like, the the service there, CTS.","start":354.355,"end":358.695,"sentiment":"neutral","sentiment_score":0.062203209723035495}],"sentiment":"neutral","sentiment_score":0.06000971215377961,"num_words":70,"start":331.035,"end":358.695},{"sentences":[{"text":"So it's on the services and platform section.","start":363.6,"end":365.78,"sentiment":"neutral","sentiment_score":0.06902194023132324},{"text":"Can you see it?","start":369.36,"end":370.16,"sentiment":"neutral","sentiment_score":0.015414461493492126},{"text":"The middle one there.","start":370.16,"end":371.3,"sentiment":"neutral","sentiment_score":-0.00018812669441103935},{"text":"No.","start":374.32,"end":374.56,"sentiment":"neutral","sentiment_score":-0.10720421373844148},{"text":"No.","start":374.56,"end":374.8,"sentiment":"neutral","sentiment_score":-0.09784924983978271}],"sentiment":"neutral","sentiment_score":0.022668188748260338,"num_words":18,"start":363.6,"end":374.8},{"sentences":[{"text":"That's alright, man.","start":374.8,"end":375.52,"sentiment":"neutral","sentiment_score":0.02510559031118949},{"text":"You're all good.","start":375.52,"end":376.365,"sentiment":"neutral","sentiment_score":0.29429030418395996},{"text":"Mm-mm.","start":388.44498,"end":388.92,"sentiment":"neutral","sentiment_score":0.011492257006466389},{"text":"Yeah.","start":400.12003,"end":400.6,"sentiment":"neutral","sentiment_score":-0.0281992070376873},{"text":"But there's no plus button to put numbers.","start":400.6,"end":403.1,"sentiment":"neutral","sentiment_score":-0.1000398388132453}],"sentiment":"neutral","sentiment_score":0.008822626434266567,"num_words":16,"start":374.8,"end":403.1},{"sentences":[{"text":"Mhmm.","start":408.275,"end":408.775,"sentiment":"neutral","sentiment_score":-0.005519167520105839},{"text":"Ideally, an 03 number if that's okay.","start":419.88998,"end":422.22998,"sentiment":"neutral","sentiment_score":-0.015005516886178936},{"text":"An o three number?","start":424.13,"end":425.35,"sentiment":"neutral","sentiment_score":-0.002124000806361437},{"text":"Yeah.","start":427.81,"end":428.31,"sentiment":"neutral","sentiment_score":0.017107266932725906},{"text":"804.","start":438.315,"end":439.035,"sentiment":"neutral","sentiment_score":-0.002525330986827612}],"sentiment":"neutral","sentiment_score":-0.007462275214493275,"num_words":14,"start":408.275,"end":439.035},{"sentences":[{"text":"Oops.","start":439.035,"end":439.535,"sentiment":"neutral","sentiment_score":-0.054104745388031006},{"text":"That's eight 0 four 9.","start":439.595,"end":441.13498,"sentiment":"neutral","sentiment_score":-0.016058330051600934},{"text":"Yes.","start":446.555,"end":447.055,"sentiment":"neutral","sentiment_score":0.020899422466754913},{"text":"Yeah.","start":447.09,"end":447.33,"sentiment":"neutral","sentiment_score":0.016057804226875305},{"text":"Three numbers.","start":447.33,"end":448.07,"sentiment":"neutral","sentiment_score":0.0018219389021396637}],"sentiment":"neutral","sentiment_score":-0.009379529114812612,"num_words":10,"start":439.035,"end":448.07},{"sentences":[{"text":"043.","start":456.44998,"end":457.41,"sentiment":"neutral","sentiment_score":0.002285008318722248},{"text":"So one would need to be no.","start":457.41,"end":459.16998,"sentiment":"neutral","sentiment_score":-0.02221493556031159},{"text":"3.","start":459.16998,"end":459.66998,"sentiment":"neutral","sentiment_score":-0.0004905527457594872},{"text":"One's what's Canberra, by the way?","start":460.215,"end":462.47498,"sentiment":"neutral","sentiment_score":0.027938596283396084},{"text":"What's what's their their numbering system there?","start":462.775,"end":465.275,"sentiment":"neutral","sentiment_score":0.013512251898646355}],"sentiment":"neutral","sentiment_score":0.004932147620076483,"num_words":22,"start":456.44998,"end":465.275},{"sentences":[{"text":"Oh, it's O two usually, apparently.","start":471.84,"end":474.58,"sentiment":"neutral","sentiment_score":0.013829026836901903},{"text":"And then Robina would be, I think, Queensland's O seven.","start":480.72,"end":484.66,"sentiment":"neutral","sentiment_score":0.0180753692984581},{"text":"Surely.","start":485.52,"end":486.02,"sentiment":"neutral","sentiment_score":0.02070453390479088},{"text":"Yeah.","start":488.88498,"end":489.285,"sentiment":"neutral","sentiment_score":0.017179692164063454},{"text":"07.","start":489.285,"end":490.00497,"sentiment":"neutral","sentiment_score":0.011125156655907633}],"sentiment":"neutral","sentiment_score":0.016459854564776544,"num_words":19,"start":471.84,"end":490.00497},{"sentences":[{"text":"Yeah.","start":490.00497,"end":490.50497,"sentiment":"neutral","sentiment_score":0.020439255982637405},{"text":"So one 02, 103, 107.","start":491.925,"end":494.905,"sentiment":"neutral","sentiment_score":0.019213100150227546},{"text":"Okay.","start":501.76498,"end":502.26498,"sentiment":"neutral","sentiment_score":0.059581123292446136},{"text":"Yeah.","start":502.85,"end":503.35,"sentiment":"neutral","sentiment_score":0.07384032756090164},{"text":"Yeah.","start":509.57,"end":509.81,"sentiment":"neutral","sentiment_score":0.08451887965202332}],"sentiment":"neutral","sentiment_score":0.03716056524879403,"num_words":9,"start":490.00497,"end":509.81},{"sentences":[{"text":"Yeah.","start":509.81,"end":509.97,"sentiment":"neutral","sentiment_score":0.09757028520107268},{"text":"So I've clicked on one for now.","start":509.97,"end":511.57,"sentiment":"neutral","sentiment_score":0.1137747849736895},{"text":"If you show me how to do it with one, I can do it with the rest.","start":511.57,"end":514.07,"sentiment":"neutral","sentiment_score":0.15276230915504344},{"text":"Oh, yeah.","start":524.29504,"end":524.695,"sentiment":"neutral","sentiment_score":0.06883871555328369},{"text":"Here we go.","start":524.695,"end":525.59503,"sentiment":"neutral","sentiment_score":0.04832509905099869}],"sentiment":"neutral","sentiment_score":0.12578685879707335,"num_words":30,"start":509.81,"end":525.59503},{"sentences":[{"text":"So it says mhmm.","start":526.215,"end":529.67505,"sentiment":"neutral","sentiment_score":0.042306989431381226},{"text":"Oh, very good.","start":537.83,"end":538.89,"sentiment":"positive","sentiment_score":0.36151857177416485},{"text":"Save routing.","start":539.11,"end":539.93,"sentiment":"neutral","sentiment_score":0.16563785076141357},{"text":"Sorry, mate.","start":543.445,"end":544.005,"sentiment":"negative","sentiment_score":-0.45377154648303986},{"text":"I must be fucking blind.","start":544.005,"end":545.365,"sentiment":"negative","sentiment_score":-0.689192259311676}],"sentiment":"neutral","sentiment_score":-0.17302781343460083,"num_words":16,"start":526.215,"end":545.365},{"sentences":[{"text":"My bad.","start":545.365,"end":546.105,"sentiment":"negative","sentiment_score":-0.47750288248062134},{"text":"There we go.","start":546.485,"end":547.125,"sentiment":"neutral","sentiment_score":-0.20576647917429605},{"text":"Now it's there.","start":547.125,"end":548.025,"sentiment":"neutral","sentiment_score":-0.04515437657634417},{"text":"Oh, now I can add three other users.","start":552.725,"end":555.065,"sentiment":"neutral","sentiment_score":0.06657686876133084},{"text":"Yeah?","start":555.125,"end":555.625,"sentiment":"neutral","sentiment_score":0.060958877205848694}],"sentiment":"neutral","sentiment_score":-0.06554085323039223,"num_words":17,"start":545.365,"end":555.625},{"sentences":[{"text":"What about handset extensions?","start":567.79,"end":569.33,"sentiment":"neutral","sentiment_score":0.035345991142094135},{"text":"Okay.","start":573.855,"end":574.175,"sentiment":"neutral","sentiment_score":0.0640893206000328},{"text":"So if I press launch cloud phone system, then I can do all that stuff.","start":574.175,"end":577.475,"sentiment":"neutral","sentiment_score":0.05570138196150462},{"text":"Yep.","start":579.77496,"end":580.25494,"sentiment":"neutral","sentiment_score":0.04112710431218147},{"text":"And how do I pick?","start":580.25494,"end":581.555,"sentiment":"neutral","sentiment_score":-0.008822230622172356}],"sentiment":"neutral","sentiment_score":0.039923460222780704,"num_words":26,"start":567.79,"end":581.555},{"sentences":[{"text":"Sorry, mate.","start":583.80695,"end":584.36694,"sentiment":"neutral","sentiment_score":-0.21356241405010223},{"text":"I've got a call coming through.","start":584.36694,"end":585.32697,"sentiment":"neutral","sentiment_score":-0.23050413777430853},{"text":"I've got a plate.","start":585.32697,"end":585.88696,"sentiment":"neutral","sentiment_score":-0.1493630763143301},{"text":"Give me a sec.","start":585.88696,"end":586.76697,"sentiment":"neutral","sentiment_score":-0.030735500622540712},{"text":"I'll call you back.","start":586.76697,"end":587.74695,"sentiment":"neutral","sentiment_score":0.0031663153786212206}],"sentiment":"neutral","sentiment_score":-0.1258939350489527,"num_words":20,"start":583.80695,"end":587.74695}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good day, mate. How are you?\n\nChannel 0: Hey, Colin. How are you?\n\nChannel 1: Yeah. Not bad. Not bad. You're sick?\n\nChannel 0: Just a little bit over the weather. Okay. But, yes,\n\nChannel 1: Oh,\n\nChannel 0: I\n\nChannel 1: it's\n\nChannel 0: missed\n\nChannel 1: not\n\nChannel 0: you both.\n\nChannel 1: good. No. No. That's alright, man. I was wondering whether you'd be able to give me a hands with setting up the customer.\n\nI went through the motions, but I think there's a couple of things I'm missing\n\nChannel 0: Okay.\n\nChannel 1: in terms of, like, how to allocate, like, a SIP line and that. So I'm not in front of my laptop, but is it alright if I call you back in two minutes?\n\nChannel 0: Yeah. That should be fine.\n\nChannel 1: Perfect, man.\n\nChannel 0: Remember, we're trying to set up a cloud phone system, are we?\n\nChannel 1: Yeah. So I've gone\n\nChannel 0: Setting\n\nChannel 1: through\n\nChannel 0: it.\n\nChannel 1: I've set up the cuss like, I've set the system up,\n\nChannel 0: Yep.\n\nChannel 1: allocated an extension, but in the\n\nChannel 0: Oh,\n\nChannel 1: phone\n\nChannel 0: okay.\n\nChannel 1: number\n\nChannel 0: Yep.\n\nChannel 1: section, there's none allocated. And because\n\nChannel 0: So you're\n\nChannel 1: we're\n\nChannel 0: gonna\n\nChannel 1: porting\n\nChannel 0: have\n\nChannel 1: over a new service, I\n\nChannel 0: we\n\nChannel 1: just\n\nChannel 0: have\n\nChannel 1: wanted to get your perspective on that.\n\nChannel 0: Alright. So if there's no number in there yet, you're gonna have to set up a temporary number.\n\nChannel 1: Yeah. And have we have we scheduled a port over date for RingCentral?\n\nChannel 0: Wait. Is this the previous port that you put in?\n\nChannel 1: Yes. Part of that\n\nChannel 0: Okay.\n\nChannel 1: CAT\n\nChannel 0: Cool.\n\nChannel 1: C and CAT A port.\n\nChannel 0: K. So I don't think we've I don't think we've got an update on on either of those numbers or there's one of those numbers It should be there should be a view in the the hub to see where the portings are. But did we\n\nChannel 1: Okay.\n\nChannel 0: actually we did it manually, so it might not be there. I'm not sure. I have to see what your Once you get on your laptop, let me know. Give me a callback, and then we'll we'll gather it together.\n\nChannel 1: Well,\n\nChannel 0: I'll log\n\nChannel 1: I'm actually\n\nChannel 0: in as well.\n\nChannel 1: while we're on the phone, I'm just taking a trip up into Lyft, and I'm in the office, sir. Give me about\n\nChannel 0: Okay.\n\nChannel 1: ten seconds, and I'll be in front of my laptop.\n\nChannel 0: Alright. Let me log in\n\nChannel 1: Yeah.\n\nChannel 0: then.\n\nChannel 1: No dramas.\n\nChannel 0: K. Alright. Let's go grab the jumper. One second.\n\nChannel 1: Yeah. Oh, Ross. Call stack. Nice, by the way. No.\n\nIt's looking good. Nice and nice and clean. Nice and fancy.\n\nChannel 0: Sorry. The new hub.\n\nChannel 1: Yeah. Yeah. Yeah. I'm sorry about the hub. Yeah.\n\nI was saying it looks\n\nChannel 0: Yeah.\n\nChannel 1: good.\n\nChannel 0: It's for refreshing update.\n\nChannel 1: Yeah.\n\nChannel 0: Alright. It's still logging\n\nChannel 1: Uh-huh.\n\nChannel 0: in. K. Gonna get my two of a. One sec.\n\nChannel 1: Mhmm.\n\nChannel 0: K. Alright. Okay. Alright. I'm in.\n\nLet me have a look from your perspective. So if I go on the\n\nChannel 1: Mhmm.\n\nChannel 0: partners, all partners and under your. Name. MTCAU. Got it. Let's\n\nChannel 1: Mhmm.\n\nChannel 0: impersonate. Take a look. Alright. So is there anything okay. So there's no active ports because we did it manually, so I can't tell you where things are at with that.\n\nThe only thing I can\n\nChannel 1: Mhmm.\n\nChannel 0: do is on porting let me have a look. Emails. So this is for Bory Australia. Correct?\n\nChannel 1: Yep.\n\nChannel 0: Okay. So they said it's both a cat a and a cat c. I'll just ask for an update.\n\nChannel 1: Who handles your ports? Do you handle your ports, or have you got, like, someone that you can outsource it to?\n\nChannel 0: No. We we handle it.\n\nChannel 1: Okay.\n\nChannel 0: It's a soft pair. He takes care of it.\n\nChannel 1: Mhmm.\n\nChannel 0: Alright. That's what's up. Alright. Okay. That's that part.\n\nWe have to wait. The other part is do you have any numbers in here? Inventory? Okay. You've\n\nChannel 1: Yeah.\n\nChannel 0: got\n\nChannel 1: I hear some spare ones there.\n\nChannel 0: you've got something allocated here. Are these temporary numbers?\n\nChannel 1: Yeah. So they're allocated in the Boori Australia servers. I put\n\nChannel 0: Yeah.\n\nChannel 1: them into while we were waiting for the port, they're all temporary numbers.\n\nChannel 0: Yep.\n\nChannel 1: But what I wanted to do in the meantime is I wanted\n\nChannel 0: Yep.\n\nChannel 1: to set up a landline for their two for their three other sites that are going live, but aren't partly with central phone system just yet.\n\nChannel 0: Yeah. And then we had that discussion that was supposed to put it through our cloud, but it's just running on a SIP trunk.\n\nChannel 1: Correct. Yeah. So\n\nChannel 0: Yep.\n\nChannel 1: I've gone\n\nChannel 0: Okay.\n\nChannel 1: through and\n\nChannel 0: Right.\n\nChannel 1: put it as a like, the the service there, CTS.\n\nChannel 0: So Where is your service that you've created?\n\nChannel 1: So it's on the services and platform section.\n\nChannel 0: Good idea. Okay. I'm on the set. Yep. And\n\nChannel 1: Can\n\nChannel 0: there is\n\nChannel 1: you see\n\nChannel 0: the\n\nChannel 1: it? The middle one there.\n\nChannel 0: yeah. I'm sorry. Because I was on the numbers, and I haven't seen that\n\nChannel 1: No.\n\nChannel 0: you've just\n\nChannel 1: No.\n\nChannel 0: spoke\n\nChannel 1: That's\n\nChannel 0: to\n\nChannel 1: alright,\n\nChannel 0: anybody.\n\nChannel 1: man. You're all good.\n\nChannel 0: Any numbers to the to the service yet? So okay. It's alright. You're done. Alright.\n\nSo there's a Southland, Rovina, Fishwick that you've named as one service. Correct?\n\nChannel 1: Mm-mm.\n\nChannel 0: Alright. And let's manage this. Numbers. You've got no numbers associated with it. So do you wanna associate the numbers with it?\n\nChannel 1: Yeah. But there's no plus button to put numbers.\n\nChannel 0: Oh, okay. So if you go under the numbers section\n\nChannel 1: Mhmm.\n\nChannel 0: let's let's just find an empty one. Let's find a 612 where is this one? 61290703198. That\n\nChannel 1: Ideally,\n\nChannel 0: seems empty.\n\nChannel 1: an 03 number if that's okay.\n\nChannel 0: Ideally, what, sir?\n\nChannel 1: An o three number?\n\nChannel 0: Oh, you wanna know three number. Okay. Let's look\n\nChannel 1: Yeah.\n\nChannel 0: at the one at the bottom here. The one the click on the 0391218043.\n\nChannel 1: 804.\n\nChannel 0: How\n\nChannel 1: Oops. That's\n\nChannel 0: many\n\nChannel 1: eight\n\nChannel 0: how\n\nChannel 1: 0\n\nChannel 0: many\n\nChannel 1: four\n\nChannel 0: numbers\n\nChannel 1: 9.\n\nChannel 0: do you need? Do you need three numbers or what?\n\nChannel 1: Yes. Yeah. Three numbers.\n\nChannel 0: Okay. Alright. Just go to the o o sorry. 043044045. Just use the next three there.\n\nChannel 1: 043. So one would need to be no. 3. One's what's Canberra, by the way? What's what's their their numbering system there?\n\nChannel 0: Yep. Actually, I don't even know. Let me have a look to see if I\n\nChannel 1: Oh,\n\nChannel 0: can\n\nChannel 1: it's O two usually,\n\nChannel 0: find\n\nChannel 1: apparently.\n\nChannel 0: out for you. One second.\n\nChannel 1: And then Robina would be, I think, Queensland's O seven. Surely. Yeah. 07. Yeah.\n\nChannel 0: Canberra\n\nChannel 1: So one\n\nChannel 0: usually\n\nChannel 1: 02,\n\nChannel 0: starts\n\nChannel 1: 103, 107.\n\nChannel 0: Canberra usually starts with, like, 0 to, I don't know, 5 something. That's the range.\n\nChannel 1: Okay. Yeah.\n\nChannel 0: Yep. Okay. So have you just clicked on one of the numbers first?\n\nChannel 1: Yeah. Yeah. So I've clicked on one for now. If you show me how\n\nChannel 0: Yep.\n\nChannel 1: to do it with one, I can do it with the rest.\n\nChannel 0: So the under see, if you click on the highlight one sorry. One second. It should it should be\n\nChannel 1: Oh,\n\nChannel 0: the same\n\nChannel 1: yeah.\n\nChannel 0: thing.\n\nChannel 1: Here\n\nChannel 0: If\n\nChannel 1: we go.\n\nChannel 0: you if you\n\nChannel 1: So\n\nChannel 0: click\n\nChannel 1: it\n\nChannel 0: on it\n\nChannel 1: says\n\nChannel 0: or you and you manage it, it will take you\n\nChannel 1: mhmm.\n\nChannel 0: to the routing tab. So then you just sign up to the service, which would be the CPS service.\n\nChannel 1: Oh, very good. Save routing.\n\nChannel 0: Yeah. That's it.\n\nChannel 1: Sorry, mate. I must be fucking blind. My bad. There we\n\nChannel 0: That's\n\nChannel 1: go.\n\nChannel 0: alright.\n\nChannel 1: Now it's there.\n\nChannel 0: I've changed the way everything everything looks. So it's kind of different.\n\nChannel 1: Oh, now I can add three other users. Yeah?\n\nChannel 0: Well, yeah. Now you can assign users are different. Users are just people that can log in to the actual platform, not the extensions. You gotta\n\nChannel 1: What\n\nChannel 0: create\n\nChannel 1: about\n\nChannel 0: that\n\nChannel 1: handset\n\nChannel 0: within\n\nChannel 1: extensions?\n\nChannel 0: you gotta create that within the Cloud phone system when you launch\n\nChannel 1: Okay. So if I press launch cloud phone system, then\n\nChannel 0: it.\n\nChannel 1: I can do\n\nChannel 0: Yeah.\n\nChannel 1: all that\n\nChannel 0: But\n\nChannel 1: stuff.\n\nChannel 0: just just add all the numbers first.\n\nChannel 1: Yep. And\n\nChannel 0: You've\n\nChannel 1: how do\n\nChannel 0: you've\n\nChannel 1: I\n\nChannel 0: only\n\nChannel 1: pick?\n\nChannel 0: added one.\n\nChannel 1: Sorry, mate. I've got a call coming through. I've got a plate. Give me a sec. I'll call\n\nChannel 0: Yeah.\n\nChannel 1: you back.\n\nChannel 0: Alright. Call me back. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Good day, mate.","start":0.48,"end":1.28,"sentiment":"positive","sentiment_score":0.6122812032699585},{"text":"How are you?","start":1.28,"end":2.1799998,"sentiment":"positive","sentiment_score":0.47015415628751117}],"sentiment":"positive","sentiment_score":0.5412176797787348,"channel":1,"num_words":6,"start":0.48,"end":2.1799998},{"sentences":[{"text":"Hey, Colin.","start":2.32,"end":3.04,"sentiment":"neutral","sentiment_score":0.2228444293141365},{"text":"How are you?","start":3.04,"end":3.86,"sentiment":"neutral","sentiment_score":0.21175706386566162}],"sentiment":"neutral","sentiment_score":0.21619201004505156,"channel":0,"num_words":5,"start":2.32,"end":3.86},{"sentences":[{"text":"Yeah.","start":4.08,"end":4.56,"sentiment":"neutral","sentiment_score":0.1506008803844452},{"text":"Not bad.","start":4.56,"end":5.12,"sentiment":"neutral","sentiment_score":0.14850808680057526},{"text":"Not 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the motions, but I think there's a couple of things I'm missing","start":18.255,"end":21.075,"sentiment":"neutral","sentiment_score":-0.1002530907591184}],"sentiment":"neutral","sentiment_score":-0.1002530907591184,"channel":1,"num_words":15,"start":18.255,"end":21.075},{"sentences":[{"text":"Okay.","start":21.465,"end":21.965,"sentiment":"neutral","sentiment_score":-0.08499764651060104}],"sentiment":"neutral","sentiment_score":-0.08499764651060104,"channel":0,"num_words":1,"start":21.465,"end":21.965},{"sentences":[{"text":"in terms of, like, how to allocate, like, a SIP line and that.","start":21.855,"end":24.575,"sentiment":"neutral","sentiment_score":-0.025750466264211215},{"text":"So I'm not in front of my laptop, but is it alright if I call you back in two 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a new service, I","start":48.835,"end":50.835,"sentiment":"neutral","sentiment_score":0.014421878382563591}],"sentiment":"neutral","sentiment_score":0.014421878382563591,"channel":1,"num_words":5,"start":48.835,"end":50.835},{"sentences":[{"text":"we","start":50.825,"end":50.985,"sentiment":"neutral","sentiment_score":-0.02577640116214752}],"sentiment":"neutral","sentiment_score":-0.02577640116214752,"channel":0,"num_words":1,"start":50.825,"end":50.985},{"sentences":[{"text":"just","start":50.835,"end":50.995,"sentiment":"neutral","sentiment_score":0.0020048990845680237}],"sentiment":"neutral","sentiment_score":0.0020048990845680237,"channel":1,"num_words":1,"start":50.835,"end":50.995},{"sentences":[{"text":"have","start":50.985,"end":51.145,"sentiment":"neutral","sentiment_score":-0.012554667890071867}],"sentiment":"neutral","sentiment_score":-0.012554667890071867,"channel":0,"num_words":1,"start":50.985,"end":51.145},{"sentences":[{"text":"wanted to get your perspective on 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The representative explains that they handle it manually and asks about ports and inventory. They discuss the use of temporary numbers and the need to manage them. The conversation ends with the customer asking the agent to call back and assigning numbers to users and creating a routing tab."},"intents":{"segments":[{"text":"I was wondering whether you'd be able to give me a hands with setting up the customer.","start_word":41,"end_word":57,"intents":[{"intent":"Set up customer","confidence_score":0.35584068}]},{"text":"in terms of, like, how to allocate, like, a SIP line and that.","start_word":74,"end_word":86,"intents":[{"intent":"Allocate sips","confidence_score":0.4434463}]},{"text":"Remember, we're trying to set up a cloud phone system, are we? 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That should be fine.","start_word":18,"end_word":111,"sentiment":"neutral","sentiment_score":-0.04263972118496895},{"text":"Perfect, man.","start_word":112,"end_word":113,"sentiment":"positive","sentiment_score":0.5620071291923523},{"text":"Remember, we're trying to set up a cloud phone system, are we? Yeah. So I've gone Setting through it. I've set up the cuss like, I've set the system up, Yep. allocated an extension, but in the Oh, phone okay. number Yep. section, there's none allocated. And because So you're we're gonna porting have over a new service, I we just have wanted to get your perspective on that. Alright. So if there's no number in there yet, you're gonna have to set up a temporary number. Yeah. And have we have we scheduled a port over date for RingCentral? Wait. Is this the previous port that you put in? Yes. Part of that Okay. CAT Cool. C and CAT A port. K. So I don't think we've I don't think we've got an update on on either of those numbers or there's one of those numbers It should be there should be a view in the the hub to see where the portings are. But did we Okay. actually we did it manually, so it might not be there. I'm not sure. I have to see what your Once you get on your laptop, let me know. Give me a callback, and then we'll we'll gather it together. Well, I'll log I'm in actually as well. while we're on the phone, I'm just taking a trip up into Lyft, and I'm in the office, sir. Give me Okay. about ten seconds, and I'll be in front of my laptop. Alright. Let me log in Yeah. then. No dramas. K. Alright. Let's go grab the jumper. One second. Yeah. Oh, Ross. Call stack.","start_word":114,"end_word":386,"sentiment":"neutral","sentiment_score":0.005346062837932737},{"text":"Nice, by the way.","start_word":387,"end_word":390,"sentiment":"positive","sentiment_score":0.33425039052963257},{"text":"No.","start_word":391,"end_word":391,"sentiment":"neutral","sentiment_score":0.2071496695280075},{"text":"It's looking good. Nice and nice and clean. Nice and fancy.","start_word":392,"end_word":402,"sentiment":"positive","sentiment_score":0.5183230042457581},{"text":"Sorry. The new hub. Yeah. Yeah. Yeah. I'm sorry about the hub. Yeah. I was saying it looks Yeah.","start_word":403,"end_word":421,"sentiment":"neutral","sentiment_score":0.03696390986442566},{"text":"good. It's for refreshing update.","start_word":422,"end_word":426,"sentiment":"positive","sentiment_score":0.33990710973739624},{"text":"Yeah. Alright. It's still logging Uh-huh. in. K. Gonna get my two of a. One sec. Mhmm. K. Alright. Okay. Alright. I'm in. Let me have a look from your perspective. So if I go on the Mhmm. partners, all partners and under your. Name. MTCAU. Got it. Let's Mhmm. impersonate. Take a look. Alright. So is there anything okay. So there's no active ports because we did it manually, so I can't tell you where things are at with that. The only thing I can Mhmm. do is on porting let me have a look. Emails. So this is for Bory Australia. Correct? Yep. Okay. So they said it's both a cat a and a cat c. I'll just ask for an update. Who handles your ports? Do you handle your ports, or have you got, like, someone that you can outsource it to? No. We we handle it. Okay. It's a soft pair. He takes care of it. Mhmm. Alright. That's what's up. Alright. Okay. That's that part. We have to wait. The other part is do you have any numbers in here? Inventory? Okay. You've Yeah. got I hear some spare ones there. you've got something allocated here. Are these temporary numbers? Yeah. So they're allocated in the Boori Australia servers. I put Yeah. them into while we were waiting for the port, they're all temporary numbers. Yep. But what I wanted to do in the meantime is I wanted Yep. to set up a landline for their two for their three other sites that are going live, but aren't partly with central phone system just yet. Yeah. And then we had that discussion that was supposed to put it through our cloud, but it's just running on a SIP trunk. Correct. Yeah. So Yep. I've gone Okay. through and Right. put it as a like, the the service there, CTS. So Where is your service that you've created? So it's on the services and platform section.","start_word":427,"end_word":756,"sentiment":"neutral","sentiment_score":0.01487845690130736},{"text":"Good idea.","start_word":757,"end_word":758,"sentiment":"positive","sentiment_score":0.4553240239620209},{"text":"Okay. I'm on the set. Yep. And Can there is you see the it? The middle one there. yeah. I'm sorry. Because I was on the numbers, and I haven't seen that No. you've just No. spoke That's to alright, anybody. man. You're all good. Any numbers to the to the service yet? So okay. It's alright. You're done. Alright. So there's a Southland, Rovina, Fishwick that you've named as one service. Correct? Mm-mm. Alright. And let's manage this. Numbers. You've got no numbers associated with it. So do you wanna associate the numbers with it? Yeah. But there's no plus button to put numbers. Oh, okay. So if you go under the numbers section Mhmm. let's let's just find an empty one. Let's find a 612 where is this one? 61290703198. That Ideally, seems empty. an 03 number if that's okay. Ideally, what, sir? An o three number? Oh, you wanna know three number. Okay. Let's look Yeah. at the one at the bottom here. The one the click on the 0391218043. 804. How Oops. That's many eight how 0 many four numbers 9. do you need? Do you need three numbers or what? Yes. Yeah. Three numbers. Okay. Alright. Just go to the o o sorry. 043044045. Just use the next three there. 043. So one would need to be no. 3. One's what's Canberra, by the way? What's what's their their numbering system there? Yep. Actually, I don't even know. Let me have a look to see if I Oh, can it's O two usually, find apparently. out for you. One second. And then Robina would be, I think, Queensland's O seven. Surely. Yeah. 07. Yeah. Canberra So one usually 02, starts 103, 107. Canberra usually starts with, like, 0 to, I don't know, 5 something. That's the range. Okay. Yeah. Yep. Okay. So have you just clicked on one of the numbers first? Yeah. Yeah. So I've clicked on one for now. If you show me how Yep. to do it with one, I can do it with the rest. So the under see, if you click on the highlight one sorry. One second. It should it should be Oh, the same yeah. thing. Here If we go. you if you So click it on it says or you and you manage it, it will take you mhmm. to the routing tab. So then you just sign up to the service, which would be the CPS service.","start_word":759,"end_word":1169,"sentiment":"neutral","sentiment_score":0.029717241225814008},{"text":"Oh, very good.","start_word":1170,"end_word":1172,"sentiment":"positive","sentiment_score":0.34812626242637634},{"text":"Save routing. Yeah. That's it.","start_word":1173,"end_word":1177,"sentiment":"neutral","sentiment_score":0.05441432073712349},{"text":"Sorry, mate. I must be fucking blind. My bad.","start_word":1178,"end_word":1186,"sentiment":"negative","sentiment_score":-0.5846912264823914},{"text":"There we That's go. alright. Now it's there. I've changed the way everything everything looks. So it's kind of different. Oh, now I can add three other users. Yeah? Well, yeah. Now you can assign users are different. Users are just people that can log in to the actual platform, not the extensions. You gotta What create about that handset within extensions? you gotta create that within the Cloud phone system when you launch Okay. So if I press launch cloud phone system, then it. I can do Yeah. all that But stuff. just just add all the numbers first. Yep. And You've how do you've I only pick? added one. Sorry, mate. I've got a call coming through. I've got a plate. Give me a sec. I'll call Yeah. you back. Alright. Call me back.","start_word":1187,"end_word":1322,"sentiment":"neutral","sentiment_score":-0.008598419271626934},{"text":"Thanks. Bye.","start_word":1323,"end_word":1324,"sentiment":"positive","sentiment_score":0.4685117900371551}],"average":{"sentiment":"neutral","sentiment_score":0.018921898552425025}}}}