{"metadata":{"transaction_key":"deprecated","request_id":"019fb1a1-7ae9-7323-99c7-1d7dd59f2400","sha256":"10c7ac8762818bd5128f961672bcea44d7f62e85bc2fa66b4c98441a847d8333","created":"2026-07-30T06:06:18.671Z","duration":3.7439375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"To voice mail. The person you're trying to reach is not avail","confidence":0.9995117,"words":[{"word":"to","start":0.24,"end":0.48,"confidence":0.9038086,"punctuated_word":"To","sentiment":"negative","sentiment_score":-0.4858599603176117},{"word":"voice","start":0.48,"end":0.71999997,"confidence":0.98828125,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.559753954410553},{"word":"mail","start":0.71999997,"end":1.22,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.5749139189720154},{"word":"the","start":1.4399999,"end":1.68,"confidence":0.9980469,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8777487277984619},{"word":"person","start":1.68,"end":2.0,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8776046633720398},{"word":"you're","start":2.0,"end":2.24,"confidence":0.99560547,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.90560382604599},{"word":"trying","start":2.24,"end":2.56,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9287046790122986},{"word":"to","start":2.56,"end":2.6399999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9284403324127196},{"word":"reach","start":2.6399999,"end":2.96,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9415956139564514},{"word":"is","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9190590381622314},{"word":"not","start":3.12,"end":3.28,"confidence":0.99902344,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9262892603874208},{"word":"avail","start":3.28,"end":3.7439375,"confidence":0.72558594,"punctuated_word":"avail","sentiment":"negative","sentiment_score":-0.4777369201183319}],"paragraphs":{"transcript":"\nTo voice mail. The person you're trying to reach is not avail","paragraphs":[{"sentences":[{"text":"To voice mail.","start":0.24,"end":1.22,"sentiment":"negative","sentiment_score":-0.5401759445667267},{"text":"The person you're trying to reach is not avail","start":1.4399999,"end":3.7439375,"sentiment":"negative","sentiment_score":-0.8647536734739939}],"sentiment":"negative","sentiment_score":-0.7836092412471771,"num_words":12,"start":0.24,"end":3.7439375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: To voice mail. The person you're trying to reach is not avail","paragraphs":[{"sentences":[{"text":"To voice mail.","start":0.24,"end":1.22,"sentiment":"negative","sentiment_score":-0.5401759445667267},{"text":"The person you're trying to reach is not avail","start":1.4399999,"end":3.7439375,"sentiment":"negative","sentiment_score":-0.8647536734739939}],"sentiment":"negative","sentiment_score":-0.7836092412471771,"channel":1,"num_words":12,"start":0.24,"end":3.7439375}]},"summary":{"result":"success","short":"To voice mail. The person you're trying to reach is not avail"},"intents":{"segments":[{"text":"To voice mail.","start_word":1,"end_word":3,"intents":[{"intent":"Clarify communication","confidence_score":0.006058204}]}]},"sentiments":{"segments":[{"text":"To voice mail. The person you're trying to reach is not avail","start_word":0,"end_word":11,"sentiment":"negative","sentiment_score":-0.8159264326095581}],"average":{"sentiment":"negative","sentiment_score":-0.8159264246622722}}}}