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Good afternoon. Tristan, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. Tristan, I hope you still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bojit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT. Mhmm.\n\nActually, sir yes, sir. Sir, sir, sir, I already got you on the line. Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, Power Apps, and many more. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after four to five months.\n\nAnd we're hoping, sir, that you have an available time next month, maybe on first or second week of July for a short introductory meeting. Mhmm. Mhmm. Alright. Okay.\n\nNo no worries, Justin. Thank you so much for answering the call again. Thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.56,"end":2.8,"sentiment":"neutral","sentiment_score":0.09186367690563202},{"text":"Good afternoon.","start":2.8,"end":3.54,"sentiment":"neutral","sentiment_score":0.30242203176021576},{"text":"Tristan, it's Ronald from Cloud Solution IT.","start":4.4,"end":8.42,"sentiment":"neutral","sentiment_score":0.24790009643350328},{"text":"How are you doing today?","start":9.28,"end":10.5,"sentiment":"neutral","sentiment_score":0.2508519947528839},{"text":"I'm doing wonderful.","start":12.4,"end":13.78,"sentiment":"positive","sentiment_score":0.7239166498184204}],"sentiment":"neutral","sentiment_score":0.32544546326001483,"num_words":18,"start":2.56,"end":13.78},{"sentences":[{"text":"Thank you for asking.","start":13.92,"end":14.98,"sentiment":"positive","sentiment_score":0.6532976180315018},{"text":"Tristan, I hope you still remember the company because the last time that we touch base with you, it was the September of last year.","start":15.905001,"end":24.725,"sentiment":"neutral","sentiment_score":0.05869076646864414},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bojit Singh, to introduce our company and our services.","start":25.345001,"end":35.48,"sentiment":"neutral","sentiment_score":0.06055444906707163},{"text":"Name of the company again, sir, it's cloud solution IT.","start":36.5,"end":39.48,"sentiment":"neutral","sentiment_score":0.03594082314521074},{"text":"Mhmm.","start":40.845,"end":41.345,"sentiment":"neutral","sentiment_score":0.020323600620031357}],"sentiment":"neutral","sentiment_score":0.09097256105559975,"num_words":67,"start":13.92,"end":41.345},{"sentences":[{"text":"Actually, sir yes, sir.","start":52.125,"end":55.56,"sentiment":"neutral","sentiment_score":0.06548615731298923},{"text":"Sir, sir, sir, I already got you on the line.","start":56.04,"end":58.14,"sentiment":"neutral","sentiment_score":0.06647332534193992},{"text":"Cloud Solution IT, we are a managed service provider.","start":58.52,"end":61.980003,"sentiment":"neutral","sentiment_score":0.05229058861732483},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, Power Apps, and many more.","start":63.0,"end":75.705,"sentiment":"neutral","sentiment_score":0.07202616140798286},{"text":"And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after four to five months.","start":76.085,"end":82.025,"sentiment":"neutral","sentiment_score":0.016444111932758933}],"sentiment":"neutral","sentiment_score":0.049168708576978026,"num_words":77,"start":52.125,"end":82.025},{"sentences":[{"text":"And we're hoping, sir, that you have an available time next month, maybe on first or second week of July for a short introductory meeting.","start":82.245,"end":89.68,"sentiment":"neutral","sentiment_score":0.057162992656230927},{"text":"Mhmm.","start":94.619995,"end":95.119995,"sentiment":"neutral","sentiment_score":-0.08215077221393585},{"text":"Mhmm.","start":96.38,"end":96.88,"sentiment":"neutral","sentiment_score":0.01324489340186119},{"text":"Alright.","start":101.97694,"end":102.37694,"sentiment":"neutral","sentiment_score":0.10279371589422226},{"text":"Okay.","start":102.37694,"end":102.85693,"sentiment":"neutral","sentiment_score":0.09948185086250304}],"sentiment":"neutral","sentiment_score":0.05387739670173875,"num_words":29,"start":82.245,"end":102.85693},{"sentences":[{"text":"No no worries, Justin.","start":102.85693,"end":104.23694,"sentiment":"neutral","sentiment_score":0.14417968317866325},{"text":"Thank you so much for answering the call again.","start":104.536934,"end":106.296936,"sentiment":"neutral","sentiment_score":0.31639739705456627},{"text":"Thank you.","start":106.296936,"end":106.95694,"sentiment":"neutral","sentiment_score":0.2590469568967819}],"sentiment":"neutral","sentiment_score":0.26282594799995423,"num_words":15,"start":102.85693,"end":106.95694}]}}]},{"alternatives":[{"transcript":"Hello? 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Good. Yourself? Yep. Well, if you send me an email, just get information about what you guys do.\n\nI'll have a look and if there's any any value in it, we'll hook up a meeting. Yep. Yeah. We don't have any gaps in any of those areas at the moment, so it's not a lot of point. But yeah, sir.\n\nBut thank you for your call. Alright. Have a good day. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.023684898391366005},{"text":"Good.","start":10.88,"end":11.2,"sentiment":"positive","sentiment_score":0.4365355372428894},{"text":"Yourself?","start":11.2,"end":11.7,"sentiment":"positive","sentiment_score":0.3598062992095947},{"text":"Yep.","start":42.585,"end":43.065002,"sentiment":"neutral","sentiment_score":0.032291654497385025},{"text":"Well, if you send me an email, just get information about what you guys do.","start":43.065002,"end":47.465,"sentiment":"neutral","sentiment_score":0.022395934040347735}],"sentiment":"neutral","sentiment_score":0.06253986315507638,"num_words":19,"start":0.48,"end":47.465},{"sentences":[{"text":"I'll have a look and if there's any any value in it, we'll hook up a meeting.","start":47.465,"end":54.125,"sentiment":"neutral","sentiment_score":0.04489661517607815},{"text":"Yep.","start":82.345,"end":82.845,"sentiment":"neutral","sentiment_score":0.04528436064720154},{"text":"Yeah.","start":90.65,"end":90.89,"sentiment":"neutral","sentiment_score":0.007975215092301369},{"text":"We don't have any gaps in any of those areas at the moment, so it's not a lot of point.","start":90.89,"end":95.55,"sentiment":"neutral","sentiment_score":-0.10181969609111548},{"text":"But yeah, sir.","start":96.090004,"end":100.006935,"sentiment":"neutral","sentiment_score":0.03068537265062332}],"sentiment":"neutral","sentiment_score":-0.026853232622324003,"num_words":42,"start":47.465,"end":100.006935},{"sentences":[{"text":"But thank you for your call.","start":100.006935,"end":101.466934,"sentiment":"neutral","sentiment_score":0.25463683406511944},{"text":"Alright.","start":104.48694,"end":104.88694,"sentiment":"neutral","sentiment_score":0.23334865272045135},{"text":"Have a good day.","start":104.88694,"end":105.44694,"sentiment":"positive","sentiment_score":0.4710039123892784},{"text":"Bye.","start":105.44694,"end":105.94694,"sentiment":"neutral","sentiment_score":0.2407247424125671}],"sentiment":"neutral","sentiment_score":0.32382583742340404,"num_words":12,"start":100.006935,"end":105.94694}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yeah. Good afternoon. Tristan, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Yourself?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Tristan, I hope you still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bojit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT.\n\nMhmm.\n\nChannel 1: Yep. Well, if you send me an email, just get information about what you guys do. I'll have a look and if there's any any\n\nChannel 0: Actually,\n\nChannel 1: value\n\nChannel 0: sir\n\nChannel 1: in it, we'll hook up a meeting.\n\nChannel 0: yes, sir. Sir, sir, sir, I already got you on the line. Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, Power Apps, and many more. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after four to five months.\n\nAnd\n\nChannel 1: Yep.\n\nChannel 0: we're hoping, sir, that you have an available time next month, maybe on first or second week of July for a short introductory meeting.\n\nChannel 1: Yeah. We don't have any gaps in any of those areas at the moment, so it's not\n\nChannel 0: Mhmm.\n\nChannel 1: a lot of point. But\n\nChannel 0: Mhmm.\n\nChannel 1: yeah, sir. But thank you for your call.\n\nChannel 0: Alright. Okay. No no worries, Justin.\n\nChannel 1: Alright.\n\nChannel 0: Thank you so\n\nChannel 1: Have a\n\nChannel 0: much\n\nChannel 1: good day.\n\nChannel 0: for answering\n\nChannel 1: Bye.\n\nChannel 0: the call again. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.023684898391366005}],"sentiment":"neutral","sentiment_score":0.023684898391366005,"channel":1,"num_words":1,"start":0.48,"end":0.98},{"sentences":[{"text":"Yeah.","start":2.56,"end":2.8,"sentiment":"neutral","sentiment_score":0.09186367690563202},{"text":"Good afternoon.","start":2.8,"end":3.54,"sentiment":"neutral","sentiment_score":0.30242203176021576},{"text":"Tristan, it's Ronald from Cloud Solution IT.","start":4.4,"end":8.42,"sentiment":"neutral","sentiment_score":0.24790009643350328},{"text":"How are you doing 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asked me to call you back again after four to five months.","start":76.085,"end":82.025,"sentiment":"neutral","sentiment_score":0.016444111932758933}],"sentiment":"neutral","sentiment_score":0.04901815893749396,"channel":0,"num_words":75,"start":54.845,"end":82.025},{"sentences":[{"text":"And","start":82.245,"end":82.565,"sentiment":"neutral","sentiment_score":0.03656623512506485}],"sentiment":"neutral","sentiment_score":0.03656623512506485,"channel":0,"num_words":1,"start":82.245,"end":82.565},{"sentences":[{"text":"Yep.","start":82.345,"end":82.845,"sentiment":"neutral","sentiment_score":0.04528436064720154}],"sentiment":"neutral","sentiment_score":0.04528436064720154,"channel":1,"num_words":1,"start":82.345,"end":82.845},{"sentences":[{"text":"we're hoping, sir, that you have an available time next month, maybe on first or second week of July for a short introductory 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Ronald tells Tristan that they are a managed service provider and Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, and other tools. He suggests an introductory meeting for the first or second week of July and thanks Ronald for his call."},"intents":{"segments":[{"text":"Tristan, I hope you still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bojit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT. Mhmm.","start_word":25,"end_word":87,"intents":[{"intent":"Schedule meeting","confidence_score":0.13867335}]},{"text":"No no worries, Justin. Alright. Thank you so Have a much good day. for answering Bye. the call again. Thank you.","start_word":258,"end_word":278,"intents":[{"intent":"Make call","confidence_score":0.000078870326}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good afternoon. Tristan, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.2314199805259705},{"text":"Good. Yourself? I'm doing wonderful. Thank you for asking.","start_word":16,"end_word":24,"sentiment":"positive","sentiment_score":0.5941540002822876},{"text":"Tristan, I hope you still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bojit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT. Mhmm. Yep. Well, if you send me an email, just get information about what you guys do. I'll have a look and if there's any any Actually, value sir in it, we'll hook up a meeting. yes, sir. Sir, sir, sir, I already got you on the line. Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, Power Apps, and many more. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after four to five months. And Yep. we're hoping, sir, that you have an available time next month, maybe on first or second week of July for a short introductory meeting. Yeah. We don't have any gaps in any of those areas at the moment, so it's not Mhmm. a lot of point. But Mhmm. yeah, sir. But thank you for your call. Alright. Okay. No no worries, Justin. Alright.","start_word":25,"end_word":262,"sentiment":"neutral","sentiment_score":0.04473951831459999},{"text":"Thank you so Have a much good day.","start_word":263,"end_word":270,"sentiment":"positive","sentiment_score":0.4528013169765472},{"text":"for answering Bye. the call again. Thank you.","start_word":271,"end_word":278,"sentiment":"neutral","sentiment_score":0.24711672961711884}],"average":{"sentiment":"neutral","sentiment_score":0.0940402278193721}}}}