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Okay.\n\nI'm not interested.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.019987765699625015},{"text":"You record your name and reason for calling.","start":0.48,"end":2.98,"sentiment":"neutral","sentiment_score":0.015832224977202713},{"text":"I'll see if this person is available.","start":3.04,"end":4.9,"sentiment":"neutral","sentiment_score":0.024205065731491362},{"text":"Thanks.","start":12.559999,"end":13.059999,"sentiment":"neutral","sentiment_score":0.28895488381385803},{"text":"Please stay on the line.","start":13.505,"end":15.045,"sentiment":"neutral","sentiment_score":0.10843567550182343}],"sentiment":"neutral","sentiment_score":0.05214610395275734,"num_words":22,"start":0.16,"end":15.045},{"sentences":[{"text":"Hello?","start":18.945,"end":19.445,"sentiment":"neutral","sentiment_score":0.019964292645454407},{"text":"Hello?","start":23.665,"end":24.165,"sentiment":"neutral","sentiment_score":0.015072399750351906},{"text":"Who's this?","start":31.56,"end":32.38,"sentiment":"neutral","sentiment_score":-0.18839775770902636},{"text":"From where?","start":36.04,"end":36.78,"sentiment":"neutral","sentiment_score":-0.06461536884307861},{"text":"Okay.","start":38.04,"end":38.54,"sentiment":"neutral","sentiment_score":-0.045173704624176025}],"sentiment":"neutral","sentiment_score":-0.07373760933322566,"num_words":7,"start":18.945,"end":38.54},{"sentences":[{"text":"I'm not interested.","start":55.974937,"end":58.394936,"sentiment":"negative","sentiment_score":-0.7570287982622782}],"sentiment":"negative","sentiment_score":-0.7570287982622782,"num_words":3,"start":55.974937,"end":58.394936}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You record your name and reason for calling. I'll see if this person is available.\n\nChannel 0: Andrew?\n\nChannel 1: Thanks. Please stay on the line. Hello? Hello?\n\nChannel 0: Oh, hi. It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Who's this?\n\nChannel 0: Andrew Michael?\n\nChannel 1: From where?\n\nChannel 0: Vigilance\n\nChannel 1: Okay.\n\nChannel 0: AI. You know, Mike, I don't think that you remember me, but we have actually spoken a few months ago. And at the time, you were busy. So I sent you an email with some information about us, Vigilance AI. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo.\n\nChannel 1: I'm not interested.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.019987765699625015},{"text":"You record your name and reason for calling.","start":0.48,"end":2.98,"sentiment":"neutral","sentiment_score":0.015832224977202713},{"text":"I'll see if this person is available.","start":3.04,"end":4.9,"sentiment":"neutral","sentiment_score":0.024205065731491362}],"sentiment":"neutral","sentiment_score":0.01975506410235539,"channel":1,"num_words":16,"start":0.16,"end":4.9},{"sentences":[{"text":"Andrew?","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":0.034371938556432724}],"sentiment":"neutral","sentiment_score":0.034371938556432724,"channel":0,"num_words":1,"start":6.08,"end":6.58},{"sentences":[{"text":"Thanks.","start":12.559999,"end":13.059999,"sentiment":"neutral","sentiment_score":0.28895488381385803},{"text":"Please stay on the line.","start":13.505,"end":15.045,"sentiment":"neutral","sentiment_score":0.10843567550182343},{"text":"Hello?","start":18.945,"end":19.445,"sentiment":"neutral","sentiment_score":0.019964292645454407},{"text":"Hello?","start":23.665,"end":24.165,"sentiment":"neutral","sentiment_score":0.015072399750351906}],"sentiment":"neutral","sentiment_score":0.10827124421484768,"channel":1,"num_words":8,"start":12.559999,"end":24.165},{"sentences":[{"text":"Oh, hi.","start":25.635,"end":26.195,"sentiment":"neutral","sentiment_score":0.00693105161190033},{"text":"It's Andrew from Vigilance AI.","start":26.195,"end":28.535,"sentiment":"neutral","sentiment_score":0.03445362485945225},{"text":"Have I caught you in a bad time?","start":29.3,"end":31.16,"sentiment":"neutral","sentiment_score":-0.2873758366331458}],"sentiment":"neutral","sentiment_score":-0.14085843103627363,"channel":0,"num_words":15,"start":25.635,"end":31.16},{"sentences":[{"text":"Who's this?","start":31.56,"end":32.38,"sentiment":"neutral","sentiment_score":-0.18839775770902636}],"sentiment":"neutral","sentiment_score":-0.18839775770902636,"channel":1,"num_words":2,"start":31.56,"end":32.38},{"sentences":[{"text":"Andrew Michael?","start":33.38,"end":34.36,"sentiment":"neutral","sentiment_score":-0.05771643854677677}],"sentiment":"neutral","sentiment_score":-0.05771643854677677,"channel":0,"num_words":2,"start":33.38,"end":34.36},{"sentences":[{"text":"From where?","start":36.04,"end":36.78,"sentiment":"neutral","sentiment_score":-0.06461536884307861}],"sentiment":"neutral","sentiment_score":-0.06461536884307861,"channel":1,"num_words":2,"start":36.04,"end":36.78},{"sentences":[{"text":"Vigilance","start":37.86,"end":38.36,"sentiment":"neutral","sentiment_score":-0.029179096221923828}],"sentiment":"neutral","sentiment_score":-0.029179096221923828,"channel":0,"num_words":1,"start":37.86,"end":38.36},{"sentences":[{"text":"Okay.","start":38.04,"end":38.54,"sentiment":"neutral","sentiment_score":-0.045173704624176025}],"sentiment":"neutral","sentiment_score":-0.045173704624176025,"channel":1,"num_words":1,"start":38.04,"end":38.54},{"sentences":[{"text":"AI.","start":38.5,"end":39.0,"sentiment":"neutral","sentiment_score":-0.06103300675749779},{"text":"You know, Mike, I don't think that you remember me, but we have actually spoken a few months ago.","start":39.059998,"end":43.879997,"sentiment":"neutral","sentiment_score":-0.10226452213368918},{"text":"And at the time, you were busy.","start":44.415,"end":46.015,"sentiment":"neutral","sentiment_score":-0.2715707527739661},{"text":"So I sent you an email with some information about us, Vigilance AI.","start":46.015,"end":50.355003,"sentiment":"neutral","sentiment_score":-0.09259437841291611},{"text":"And I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start":50.735,"end":56.115,"sentiment":"neutral","sentiment_score":-0.07604795284569263}],"sentiment":"neutral","sentiment_score":-0.11049566954995195,"channel":0,"num_words":60,"start":38.5,"end":56.115},{"sentences":[{"text":"I'm not interested.","start":55.974937,"end":58.394936,"sentiment":"negative","sentiment_score":-0.7570287982622782}],"sentiment":"negative","sentiment_score":-0.7570287982622782,"channel":1,"num_words":3,"start":55.974937,"end":58.394936}]},"summary":{"result":"success","short":"An agent from Assurance Life has called a customer named Andrew Michael to follow up on a previous conversation about their AI services. The agent mentions sending an email with information about their services and wants to schedule a demo, but the customer is not interested and does not remember them."},"intents":{"segments":[{"text":"And I just wanted to follow-up and see if now might be a better time to schedule a quick demo. I'm not interested.","start_word":88,"end_word":110,"intents":[{"intent":"Schedule demo","confidence_score":0.656895}]}]},"sentiments":{"segments":[{"text":"Hi. You record your name and reason for calling. I'll see if this person is available. Andrew? Thanks. Please stay on the line. Hello? Hello? Oh, hi. It's Andrew from Vigilance AI. Have I caught you in a bad time? Who's this? Andrew Michael? From where? Vigilance Okay. AI. You know, Mike, I don't think that you remember me, but we have actually spoken a few months ago. And at the time, you were busy. So I sent you an email with some information about us, Vigilance AI. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start_word":0,"end_word":107,"sentiment":"neutral","sentiment_score":-0.0677148848772049},{"text":"I'm not interested.","start_word":108,"end_word":110,"sentiment":"negative","sentiment_score":-0.8431705236434937}],"average":{"sentiment":"neutral","sentiment_score":-0.09643546445870103}}}}