{"metadata":{"transaction_key":"deprecated","request_id":"019fac64-4a58-7943-b33c-50813be20574","sha256":"c8bc9a87fbafd84218c02c48d3358f7b841496de8ff7d2669f4978b31637ed54","created":"2026-07-29T05:41:22.294Z","duration":8.135938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Those who are calling is not available. Please leave a short message, and it will be sent as an audio message.","confidence":1.0,"words":[{"word":"those","start":0.16,"end":0.39999998,"confidence":0.24804688,"punctuated_word":"Those","sentiment":"negative","sentiment_score":-0.6794381737709045},{"word":"who","start":0.39999998,"end":0.48,"confidence":0.9111328,"punctuated_word":"who","sentiment":"negative","sentiment_score":-0.6944810152053833},{"word":"are","start":0.48,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.6946412324905396},{"word":"calling","start":0.71999997,"end":1.1999999,"confidence":1.0,"punctuated_word":"calling","sentiment":"negative","sentiment_score":-0.7476325035095215},{"word":"is","start":1.1999999,"end":1.4399999,"confidence":0.99316406,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8239021301269531},{"word":"not","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8419172763824463},{"word":"available","start":1.68,"end":2.1799998,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8128132820129395},{"word":"please","start":2.72,"end":3.04,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.699741005897522},{"word":"leave","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5595774054527283},{"word":"a","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.640228271484375},{"word":"short","start":3.4399998,"end":3.76,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.495841920375824},{"word":"message","start":3.76,"end":4.26,"confidence":0.92285156,"punctuated_word":"message,","sentiment":"negative","sentiment_score":-0.46035486459732056},{"word":"and","start":4.4,"end":4.56,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.48284220695495605},{"word":"it","start":4.56,"end":4.72,"confidence":1.0,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.5749351978302002},{"word":"will","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.3917731046676636},{"word":"be","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4686504304409027},{"word":"sent","start":5.04,"end":5.3599997,"confidence":1.0,"punctuated_word":"sent","sentiment":"negative","sentiment_score":-0.45514538884162903},{"word":"as","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.3718390762805938},{"word":"an","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"an","sentiment":"negative","sentiment_score":-0.40600231289863586},{"word":"audio","start":5.7599998,"end":6.16,"confidence":1.0,"punctuated_word":"audio","sentiment":"neutral","sentiment_score":-0.3076179325580597},{"word":"message","start":6.16,"end":6.66,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2137051820755005}],"paragraphs":{"transcript":"\nThose who are calling is not available. Please leave a short message, and it will be sent as an audio message.","paragraphs":[{"sentences":[{"text":"Those who are calling is not available.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.7564036590712411},{"text":"Please leave a short message, and it will be sent as an audio message.","start":2.72,"end":6.66,"sentiment":"negative","sentiment_score":-0.4663038785968508}],"sentiment":"negative","sentiment_score":-0.5630038054216475,"num_words":21,"start":0.16,"end":6.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Those who are calling is not available. Please leave a short message, and it will be sent as an audio message.","paragraphs":[{"sentences":[{"text":"Those who are calling is not available.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.7564036590712411},{"text":"Please leave a short message, and it will be sent as an audio message.","start":2.72,"end":6.66,"sentiment":"negative","sentiment_score":-0.4663038785968508}],"sentiment":"negative","sentiment_score":-0.5630038054216475,"channel":1,"num_words":21,"start":0.16,"end":6.66}]},"summary":{"result":"success","short":"Those who are calling is not available. Please leave a short message, and it will be sent as an audio message."},"intents":{"segments":[{"text":"Please leave a short message, and it will be sent as an audio message.","start_word":7,"end_word":20,"intents":[{"intent":"Leave message","confidence_score":0.45620182}]}]},"sentiments":{"segments":[{"text":"Those who are calling is not available. Please leave a short message, and it will be sent as an audio message.","start_word":0,"end_word":20,"sentiment":"negative","sentiment_score":-0.5704140663146973}],"average":{"sentiment":"negative","sentiment_score":-0.5704140296349158}}}}