{"metadata":{"transaction_key":"deprecated","request_id":"01a065d7-048b-7d92-99f6-869623d2ea2f","sha256":"4474c06a507d4d1eccbff13619b43a53d7ee65fe2c2df86675c1f4f126de69b2","created":"2026-09-03T05:56:27.083Z","duration":89.13594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":378,"output_tokens":60},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":426,"output_tokens":426},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":426,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Good day, Kelly. How are you? Oh, Kelly. After a long time, the winter days are over, and the sky is getting blue and life is getting better. Yeah? Like, still warm today, but life is good today. Oh, apologies, Kelly. I didn't introduce myself. My apologies. Kelly, my name is Rahul. I work in a company called TechnoWand. How are you doing today? Sure. Sure. Sure. Sure. No problem, bro. I will I will not take too much of your time. I will shoot you a quick email. You can get going. There's nothing nothing too urgent or nothing too important. I'll I'll shoot you an email. No problem. Techno Wand, t e c h n o w a n d. We are based in Canberra and in Brisbane. We are based in Canberra and in Brisbane. Kelly? Yep. We work with we work with non for profit organizations to help them with the agent take workflows. So we have been working in the No. I got it from the Internet. Okay. Alright. I'll send you an email. Sorry. Sorry. Yep. Yep. I'll send you a quick email. Bye. Bye. No worries. Bye. Bye.","confidence":0.99609375,"words":[{"word":"good","start":4.48,"end":4.64,"confidence":0.5839844,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.4347688555717468},{"word":"day","start":4.64,"end":4.7999997,"confidence":0.904541,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.415998101234436},{"word":"kelly","start":4.7999997,"end":5.12,"confidence":0.98657227,"punctuated_word":"Kelly.","sentiment":"positive","sentiment_score":0.4155026078224182},{"word":"how","start":5.12,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.3939227163791657},{"word":"are","start":5.2799997,"end":5.44,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.3016766905784607},{"word":"you","start":5.44,"end":5.94,"confidence":1.0,"punctuated_word":"you?","sentiment":"positive","sentiment_score":0.3429310917854309},{"word":"oh","start":8.32,"end":8.48,"confidence":0.7963867,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.15596835315227509},{"word":"kelly","start":8.48,"end":8.98,"confidence":0.8461914,"punctuated_word":"Kelly.","sentiment":"neutral","sentiment_score":0.13266658782958984},{"word":"after","start":9.599999,"end":9.92,"confidence":0.8642578,"punctuated_word":"After","sentiment":"neutral","sentiment_score":0.10723985731601716},{"word":"a","start":9.92,"end":10.08,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07101941853761673},{"word":"long","start":10.08,"end":10.32,"confidence":1.0,"punctuated_word":"long","sentiment":"neutral","sentiment_score":0.017474815249443054},{"word":"time","start":10.32,"end":10.719999,"confidence":0.97802734,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.06873486936092377},{"word":"the","start":10.719999,"end":11.12,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.071556955575943},{"word":"winter","start":11.12,"end":11.599999,"confidence":0.99609375,"punctuated_word":"winter","sentiment":"neutral","sentiment_score":0.07807537913322449},{"word":"days","start":11.599999,"end":11.84,"confidence":0.98291016,"punctuated_word":"days","sentiment":"neutral","sentiment_score":0.09207998216152193},{"word":"are","start":11.84,"end":12.0,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.05187677592039108},{"word":"over","start":12.0,"end":12.32,"confidence":0.7507324,"punctuated_word":"over,","sentiment":"neutral","sentiment_score":0.12826509773731232},{"word":"and","start":12.32,"end":12.559999,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.15262794494628906},{"word":"the","start":12.559999,"end":12.719999,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.20637845993041992},{"word":"sky","start":12.719999,"end":12.96,"confidence":0.99609375,"punctuated_word":"sky","sentiment":"neutral","sentiment_score":0.26656806468963623},{"word":"is","start":12.96,"end":13.2,"confidence":0.9326172,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.14377206563949585},{"word":"getting","start":13.2,"end":13.44,"confidence":1.0,"punctuated_word":"getting","sentiment":"neutral","sentiment_score":0.19276125729084015},{"word":"blue","start":13.44,"end":13.679999,"confidence":1.0,"punctuated_word":"blue","sentiment":"neutral","sentiment_score":0.32227134704589844},{"word":"and","start":13.679999,"end":13.92,"confidence":0.50683594,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.19848555326461792},{"word":"life","start":13.92,"end":14.08,"confidence":0.9760742,"punctuated_word":"life","sentiment":"neutral","sentiment_score":0.31641486287117004},{"word":"is","start":14.08,"end":14.24,"confidence":0.99609375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.26815012097358704},{"word":"getting","start":14.24,"end":14.559999,"confidence":0.99902344,"punctuated_word":"getting","sentiment":"neutral","sentiment_score":0.32596996426582336},{"word":"better","start":14.559999,"end":14.88,"confidence":0.99560547,"punctuated_word":"better.","sentiment":"neutral","sentiment_score":0.2161792367696762},{"word":"yeah","start":14.88,"end":15.2,"confidence":0.95410156,"punctuated_word":"Yeah?","sentiment":"neutral","sentiment_score":0.1930410861968994},{"word":"like","start":15.2,"end":15.495,"confidence":0.98291016,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.22972586750984192},{"word":"still","start":15.575,"end":15.735,"confidence":0.6586914,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.32723501324653625},{"word":"warm","start":15.735,"end":15.974999,"confidence":0.9970703,"punctuated_word":"warm","sentiment":"positive","sentiment_score":0.4340366125106811},{"word":"today","start":15.974999,"end":16.295,"confidence":0.9946289,"punctuated_word":"today,","sentiment":"positive","sentiment_score":0.3717294931411743},{"word":"but","start":16.295,"end":16.695,"confidence":1.0,"punctuated_word":"but","sentiment":"positive","sentiment_score":0.3771302103996277},{"word":"life","start":16.695,"end":16.935,"confidence":1.0,"punctuated_word":"life","sentiment":"positive","sentiment_score":0.5138041973114014},{"word":"is","start":16.935,"end":17.015,"confidence":1.0,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.5141274929046631},{"word":"good","start":17.015,"end":17.255,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5169700980186462},{"word":"today","start":17.255,"end":17.755,"confidence":0.99194336,"punctuated_word":"today.","sentiment":"positive","sentiment_score":0.4791598916053772},{"word":"oh","start":19.814999,"end":20.135,"confidence":0.8039551,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.01341978833079338},{"word":"apologies","start":20.135,"end":20.535,"confidence":0.98706055,"punctuated_word":"apologies,","sentiment":"neutral","sentiment_score":-0.10983008146286012},{"word":"kelly","start":20.535,"end":20.855,"confidence":0.96728516,"punctuated_word":"Kelly.","sentiment":"neutral","sentiment_score":-0.1031406745314598},{"word":"i","start":20.855,"end":20.935,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1826046407222748},{"word":"didn't","start":20.935,"end":21.255,"confidence":1.0,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.16464368999004364},{"word":"introduce","start":21.255,"end":21.735,"confidence":0.9980469,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":-0.1338842362165451},{"word":"myself","start":21.735,"end":22.135,"confidence":0.99609375,"punctuated_word":"myself.","sentiment":"neutral","sentiment_score":-0.14471307396888733},{"word":"my","start":22.135,"end":22.295,"confidence":1.0,"punctuated_word":"My","sentiment":"neutral","sentiment_score":-0.13484691083431244},{"word":"apologies","start":22.295,"end":22.795,"confidence":0.9995117,"punctuated_word":"apologies.","sentiment":"neutral","sentiment_score":-0.0980134829878807},{"word":"kelly","start":23.494999,"end":23.994999,"confidence":0.9265137,"punctuated_word":"Kelly,","sentiment":"neutral","sentiment_score":0.019737012684345245},{"word":"my","start":24.215,"end":24.375,"confidence":0.9980469,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.01934906281530857},{"word":"name","start":24.375,"end":24.615,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.021001363173127174},{"word":"is","start":24.615,"end":24.775,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.034342773258686066},{"word":"rahul","start":24.775,"end":25.275,"confidence":0.8117676,"punctuated_word":"Rahul.","sentiment":"neutral","sentiment_score":0.0306001640856266},{"word":"i","start":25.575,"end":25.654999,"confidence":0.9370117,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03930438309907913},{"word":"work","start":25.654999,"end":25.895,"confidence":1.0,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.03476574271917343},{"word":"in","start":25.895,"end":26.055,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.026222702115774155},{"word":"a","start":26.055,"end":26.134998,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02999628894031048},{"word":"company","start":26.134998,"end":26.535,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.033152393996715546},{"word":"called","start":26.535,"end":26.775,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.03783101588487625},{"word":"technowand","start":26.775,"end":27.275,"confidence":0.79111326,"punctuated_word":"TechnoWand.","sentiment":"neutral","sentiment_score":0.03568121790885925},{"word":"how","start":27.494999,"end":27.654999,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.09904542565345764},{"word":"are","start":27.654999,"end":27.814999,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.10257965326309204},{"word":"you","start":27.814999,"end":27.974998,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08828066289424896},{"word":"doing","start":27.974998,"end":28.134998,"confidence":1.0,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.08838143944740295},{"word":"today","start":28.134998,"end":28.634998,"confidence":0.9995117,"punctuated_word":"today?","sentiment":"neutral","sentiment_score":0.06889420747756958},{"word":"sure","start":33.09,"end":33.41,"confidence":0.95092773,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":-0.002736681140959263},{"word":"sure","start":33.41,"end":33.489998,"confidence":0.9946289,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.021227966994047165},{"word":"sure","start":33.489998,"end":33.989998,"confidence":0.99365234,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.031594883650541306},{"word":"sure","start":34.29,"end":34.77,"confidence":0.9675293,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.060240525752305984},{"word":"no","start":34.77,"end":35.01,"confidence":0.99609375,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.09988921135663986},{"word":"problem","start":35.01,"end":35.329998,"confidence":0.7578125,"punctuated_word":"problem,","sentiment":"neutral","sentiment_score":0.11807937175035477},{"word":"bro","start":35.329998,"end":35.57,"confidence":0.91748047,"punctuated_word":"bro.","sentiment":"neutral","sentiment_score":0.1061854362487793},{"word":"i","start":35.57,"end":35.649998,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.055386923253536224},{"word":"will","start":35.649998,"end":35.809998,"confidence":0.5800781,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.0626918226480484},{"word":"i","start":35.809998,"end":35.969997,"confidence":0.95703125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04202532768249512},{"word":"will","start":35.969997,"end":36.129997,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.023098669946193695},{"word":"not","start":36.129997,"end":36.29,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.005950219929218292},{"word":"take","start":36.29,"end":36.53,"confidence":1.0,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.02201247960329056},{"word":"too","start":36.53,"end":36.69,"confidence":1.0,"punctuated_word":"too","sentiment":"neutral","sentiment_score":0.0064633190631866455},{"word":"much","start":36.69,"end":36.93,"confidence":1.0,"punctuated_word":"much","sentiment":"neutral","sentiment_score":0.002071790397167206},{"word":"of","start":36.93,"end":37.01,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.006896600127220154},{"word":"your","start":37.01,"end":37.17,"confidence":0.9951172,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.003911420702934265},{"word":"time","start":37.17,"end":37.41,"confidence":0.9995117,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.009640634059906006},{"word":"i","start":37.41,"end":37.649998,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.09662371873855592},{"word":"will","start":37.649998,"end":38.05,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.11602556705474854},{"word":"shoot","start":38.05,"end":38.37,"confidence":1.0,"punctuated_word":"shoot","sentiment":"neutral","sentiment_score":0.13434509932994845},{"word":"you","start":38.37,"end":38.53,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1525016874074936},{"word":"a","start":38.53,"end":38.61,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1667361557483673},{"word":"quick","start":38.61,"end":38.85,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.15950243175029755},{"word":"email","start":38.85,"end":39.25,"confidence":0.9904785,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.12670235335826874},{"word":"you","start":39.25,"end":39.41,"confidence":1.0,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.14216314256191254},{"word":"can","start":39.41,"end":39.649998,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.14751720428466797},{"word":"get","start":39.649998,"end":39.809998,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.160350501537323},{"word":"going","start":39.809998,"end":40.05,"confidence":0.9970703,"punctuated_word":"going.","sentiment":"neutral","sentiment_score":0.16589029133319855},{"word":"there's","start":40.05,"end":40.37,"confidence":0.9970703,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":0.08058016002178192},{"word":"nothing","start":40.37,"end":40.87,"confidence":1.0,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":0.057339392602443695},{"word":"nothing","start":40.93,"end":41.41,"confidence":0.99121094,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":0.015589602291584017},{"word":"too","start":41.41,"end":41.649998,"confidence":0.9941406,"punctuated_word":"too","sentiment":"neutral","sentiment_score":-0.0013155192136764526},{"word":"urgent","start":41.649998,"end":41.969997,"confidence":1.0,"punctuated_word":"urgent","sentiment":"neutral","sentiment_score":-0.07448885589838028},{"word":"or","start":41.969997,"end":42.129997,"confidence":0.9707031,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.050967149436473846},{"word":"nothing","start":42.129997,"end":42.449997,"confidence":0.99902344,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":0.01929706335067749},{"word":"too","start":42.449997,"end":42.61,"confidence":0.99609375,"punctuated_word":"too","sentiment":"neutral","sentiment_score":-0.008261725306510925},{"word":"important","start":42.61,"end":43.01,"confidence":0.9995117,"punctuated_word":"important.","sentiment":"neutral","sentiment_score":-0.00971093773841858},{"word":"i'll","start":43.01,"end":43.17,"confidence":0.86816406,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07625000178813934},{"word":"i'll","start":43.17,"end":43.329998,"confidence":0.9807129,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.06823702156543732},{"word":"shoot","start":43.329998,"end":43.57,"confidence":0.99902344,"punctuated_word":"shoot","sentiment":"neutral","sentiment_score":0.04216807335615158},{"word":"you","start":43.57,"end":43.649998,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05328342318534851},{"word":"an","start":43.649998,"end":43.809998,"confidence":0.9873047,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.05239894613623619},{"word":"email","start":43.809998,"end":44.21,"confidence":0.9980469,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.031706925481557846},{"word":"no","start":44.21,"end":44.449997,"confidence":0.95166016,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.05185886099934578},{"word":"problem","start":44.449997,"end":44.835,"confidence":0.9748535,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":0.039116546511650085},{"word":"techno","start":48.274998,"end":48.754997,"confidence":0.8186035,"punctuated_word":"Techno","sentiment":"neutral","sentiment_score":0.01753818988800049},{"word":"wand","start":48.754997,"end":48.995,"confidence":0.7441406,"punctuated_word":"Wand,","sentiment":"neutral","sentiment_score":0.013412682339549065},{"word":"t","start":48.995,"end":49.235,"confidence":0.9941406,"punctuated_word":"t","sentiment":"neutral","sentiment_score":0.014936339110136032},{"word":"e","start":49.235,"end":49.395,"confidence":1.0,"punctuated_word":"e","sentiment":"neutral","sentiment_score":0.013331725262105463},{"word":"c","start":49.395,"end":49.475,"confidence":1.0,"punctuated_word":"c","sentiment":"neutral","sentiment_score":0.01571834273636341},{"word":"h","start":49.475,"end":49.715,"confidence":1.0,"punctuated_word":"h","sentiment":"neutral","sentiment_score":0.01350509561598301},{"word":"n","start":49.715,"end":49.875,"confidence":0.97802734,"punctuated_word":"n","sentiment":"neutral","sentiment_score":0.016336971893906593},{"word":"o","start":49.875,"end":50.114998,"confidence":0.99902344,"punctuated_word":"o","sentiment":"neutral","sentiment_score":0.018855072557926175},{"word":"w","start":50.114998,"end":50.355,"confidence":0.9838867,"punctuated_word":"w","sentiment":"neutral","sentiment_score":0.01548677124083042},{"word":"a","start":50.355,"end":50.434998,"confidence":0.7890625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.013512581586837769},{"word":"n","start":50.434998,"end":50.594997,"confidence":0.7001953,"punctuated_word":"n","sentiment":"neutral","sentiment_score":0.013011150993406773},{"word":"d","start":50.594997,"end":50.754997,"confidence":0.9211426,"punctuated_word":"d.","sentiment":"neutral","sentiment_score":0.014461967162787914},{"word":"we","start":50.754997,"end":50.835,"confidence":0.99902344,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.010674317367374895},{"word":"are","start":50.835,"end":50.915,"confidence":0.8833008,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.012419559992849829},{"word":"based","start":50.915,"end":51.155,"confidence":1.0,"punctuated_word":"based","sentiment":"neutral","sentiment_score":0.012455731630325316},{"word":"in","start":51.155,"end":51.315,"confidence":0.99316406,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.01521997805684805},{"word":"canberra","start":51.315,"end":51.635,"confidence":0.99316406,"punctuated_word":"Canberra","sentiment":"neutral","sentiment_score":0.023584045469760895},{"word":"and","start":51.635,"end":51.795,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.016342157498002052},{"word":"in","start":51.795,"end":51.875,"confidence":0.9873047,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.018620364367961884},{"word":"brisbane","start":51.875,"end":52.375,"confidence":1.0,"punctuated_word":"Brisbane.","sentiment":"neutral","sentiment_score":0.01734260842204094},{"word":"we","start":55.235,"end":55.394997,"confidence":0.8691406,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.01345304399728775},{"word":"are","start":55.394997,"end":55.555,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.012160480953752996},{"word":"based","start":55.555,"end":55.954998,"confidence":1.0,"punctuated_word":"based","sentiment":"neutral","sentiment_score":-0.009961852803826332},{"word":"in","start":55.954998,"end":56.274998,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.010555706918239594},{"word":"canberra","start":56.274998,"end":56.774998,"confidence":1.0,"punctuated_word":"Canberra","sentiment":"neutral","sentiment_score":-0.011466968804597856},{"word":"and","start":56.915,"end":57.155,"confidence":0.99121094,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.005928980186581612},{"word":"in","start":57.155,"end":57.315,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0019445829093456268},{"word":"brisbane","start":57.315,"end":57.815,"confidence":0.9123535,"punctuated_word":"Brisbane.","sentiment":"neutral","sentiment_score":-0.003235823474824429},{"word":"kelly","start":57.954998,"end":58.454998,"confidence":0.8737793,"punctuated_word":"Kelly?","sentiment":"neutral","sentiment_score":0.005441563203930855},{"word":"yep","start":59.555,"end":59.97,"confidence":0.89746094,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02933480963110924},{"word":"we","start":60.210003,"end":60.45,"confidence":0.94628906,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.01167238224297762},{"word":"work","start":60.45,"end":60.95,"confidence":0.984375,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.011576507240533829},{"word":"with","start":62.61,"end":62.690002,"confidence":0.9970703,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.007964673452079296},{"word":"we","start":62.690002,"end":62.93,"confidence":0.5419922,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.013521550223231316},{"word":"work","start":62.93,"end":63.25,"confidence":0.99902344,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.02336518093943596},{"word":"with","start":63.25,"end":63.49,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.02624402567744255},{"word":"non","start":63.49,"end":63.81,"confidence":0.81347656,"punctuated_word":"non","sentiment":"neutral","sentiment_score":0.014739615842700005},{"word":"for","start":63.81,"end":64.05,"confidence":0.9819336,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.009759854525327682},{"word":"profit","start":64.05,"end":64.53,"confidence":1.0,"punctuated_word":"profit","sentiment":"neutral","sentiment_score":0.010957853868603706},{"word":"organizations","start":64.53,"end":65.03,"confidence":0.99121094,"punctuated_word":"organizations","sentiment":"neutral","sentiment_score":0.012027215212583542},{"word":"to","start":65.73,"end":65.97,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01120766717940569},{"word":"help","start":65.97,"end":66.37,"confidence":1.0,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.02733907662332058},{"word":"them","start":66.37,"end":66.85,"confidence":0.99902344,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.02016378566622734},{"word":"with","start":66.85,"end":67.090004,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.026351364329457283},{"word":"the","start":67.090004,"end":67.57,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.020767487585544583},{"word":"agent","start":67.57,"end":68.05,"confidence":0.88964844,"punctuated_word":"agent","sentiment":"neutral","sentiment_score":0.014879697933793068},{"word":"take","start":68.05,"end":68.29,"confidence":0.4633789,"punctuated_word":"take","sentiment":"neutral","sentiment_score":0.0170981977134943},{"word":"workflows","start":68.29,"end":68.79,"confidence":0.9860026,"punctuated_word":"workflows.","sentiment":"neutral","sentiment_score":0.015568435192108154},{"word":"so","start":69.97,"end":70.130005,"confidence":0.99316406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.015429757535457613},{"word":"we","start":70.130005,"end":70.37,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.01191637758165598},{"word":"have","start":70.37,"end":70.53,"confidence":0.97998047,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02262869663536549},{"word":"been","start":70.53,"end":70.69,"confidence":1.0,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.006889265961945057},{"word":"working","start":70.69,"end":71.01,"confidence":1.0,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.010397532023489475},{"word":"in","start":71.01,"end":71.090004,"confidence":0.98828125,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.00446629524230957},{"word":"the","start":71.090004,"end":71.17,"confidence":0.9394531,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0023327013477683067},{"word":"no","start":75.255,"end":75.495,"confidence":0.84594727,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.07134735584259033},{"word":"i","start":75.495,"end":75.735,"confidence":0.98535156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.057007383555173874},{"word":"got","start":75.735,"end":75.895,"confidence":0.99609375,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.03674403578042984},{"word":"it","start":75.895,"end":76.055,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.04689313471317291},{"word":"from","start":76.055,"end":76.215,"confidence":0.9970703,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.05183368921279907},{"word":"the","start":76.215,"end":76.375,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06338817626237869},{"word":"internet","start":76.375,"end":76.875,"confidence":0.98339844,"punctuated_word":"Internet.","sentiment":"neutral","sentiment_score":-0.052884265780448914},{"word":"okay","start":78.854996,"end":79.354996,"confidence":0.95458984,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04490022361278534},{"word":"alright","start":79.815,"end":80.315,"confidence":0.73657227,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.10876964032649994},{"word":"i'll","start":82.455,"end":82.695,"confidence":0.984375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2064271867275238},{"word":"send","start":82.695,"end":82.854996,"confidence":0.99902344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.07296675443649292},{"word":"you","start":82.854996,"end":83.015,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09552928060293198},{"word":"an","start":83.015,"end":83.175,"confidence":0.99902344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.06843301653862},{"word":"email","start":83.175,"end":83.415,"confidence":0.9980469,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.05195094272494316},{"word":"sorry","start":83.415,"end":83.655,"confidence":0.9807129,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":0.001670248806476593},{"word":"sorry","start":83.655,"end":83.895,"confidence":0.9807129,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":0.020448418334126472},{"word":"yep","start":83.895,"end":84.135,"confidence":0.9880371,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.041047029197216034},{"word":"yep","start":84.135,"end":84.375,"confidence":0.9970703,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.05440661311149597},{"word":"i'll","start":84.375,"end":84.534996,"confidence":0.9926758,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07721546292304993},{"word":"send","start":84.534996,"end":84.695,"confidence":0.9980469,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.0723898857831955},{"word":"you","start":84.695,"end":84.854996,"confidence":0.9326172,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07156955450773239},{"word":"a","start":84.854996,"end":84.935,"confidence":0.9560547,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.31045472621917725},{"word":"quick","start":84.935,"end":85.175,"confidence":0.8413086,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.296370267868042},{"word":"email","start":85.175,"end":85.655,"confidence":0.9946289,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.26241523027420044},{"word":"bye","start":85.655,"end":85.895,"confidence":0.8540039,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.14145860075950625},{"word":"bye","start":85.895,"end":86.215,"confidence":0.7663574,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.1151011884212494},{"word":"no","start":86.215,"end":86.375,"confidence":0.9790039,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.09319523721933363},{"word":"worries","start":86.375,"end":86.695,"confidence":0.99902344,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.07442422211170197},{"word":"bye","start":86.695,"end":86.935,"confidence":0.95336914,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.06590357422828674},{"word":"bye","start":86.935,"end":87.435,"confidence":0.7384033,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.03913863003253937}],"paragraphs":{"transcript":"\nGood day, Kelly. How are you? Oh, Kelly. After a long time, the winter days are over, and the sky is getting blue and life is getting better. Yeah?\n\nLike, still warm today, but life is good today. Oh, apologies, Kelly. I didn't introduce myself. My apologies. Kelly, my name is Rahul.\n\nI work in a company called TechnoWand. How are you doing today? Sure. Sure. Sure.\n\nSure. No problem, bro. I will I will not take too much of your time. I will shoot you a quick email. You can get going.\n\nThere's nothing nothing too urgent or nothing too important. I'll I'll shoot you an email. No problem. Techno Wand, t e c h n o w a n d. We are based in Canberra and in Brisbane.\n\nWe are based in Canberra and in Brisbane. Kelly? Yep. We work with we work with non for profit organizations to help them with the agent take workflows. So we have been working in the No.\n\nI got it from the Internet. Okay. Alright. I'll send you an email. Sorry.\n\nSorry. Yep. Yep. I'll send you a quick email. Bye.\n\nBye. No worries. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Good day, Kelly.","start":4.48,"end":5.12,"sentiment":"positive","sentiment_score":0.4220898548762004},{"text":"How are you?","start":5.12,"end":5.94,"sentiment":"positive","sentiment_score":0.3461768329143524},{"text":"Oh, Kelly.","start":8.32,"end":8.98,"sentiment":"neutral","sentiment_score":0.14431747049093246},{"text":"After a long time, the winter days are over, and the sky is getting blue and life is getting better.","start":9.599999,"end":14.88,"sentiment":"neutral","sentiment_score":0.1647951014339924},{"text":"Yeah?","start":14.88,"end":15.2,"sentiment":"neutral","sentiment_score":0.1930410861968994}],"sentiment":"neutral","sentiment_score":0.20973717652518173,"num_words":29,"start":4.48,"end":15.2},{"sentences":[{"text":"Like, still warm today, but life is good today.","start":15.2,"end":17.755,"sentiment":"positive","sentiment_score":0.4182132085164388},{"text":"Oh, apologies, Kelly.","start":19.814999,"end":20.855,"sentiment":"neutral","sentiment_score":-0.07546351477503777},{"text":"I didn't introduce myself.","start":20.855,"end":22.135,"sentiment":"neutral","sentiment_score":-0.1564614102244377},{"text":"My apologies.","start":22.135,"end":22.795,"sentiment":"neutral","sentiment_score":-0.11643019691109657},{"text":"Kelly, my name is Rahul.","start":23.494999,"end":25.275,"sentiment":"neutral","sentiment_score":0.025006075203418732}],"sentiment":"neutral","sentiment_score":0.12190663798347763,"num_words":23,"start":15.2,"end":25.275},{"sentences":[{"text":"I work in a company called TechnoWand.","start":25.575,"end":27.275,"sentiment":"neutral","sentiment_score":0.033850534952112606},{"text":"How are you doing today?","start":27.494999,"end":28.634998,"sentiment":"neutral","sentiment_score":0.08943627774715424},{"text":"Sure.","start":33.09,"end":33.41,"sentiment":"neutral","sentiment_score":-0.002736681140959263},{"text":"Sure.","start":33.41,"end":33.489998,"sentiment":"neutral","sentiment_score":0.021227966994047165},{"text":"Sure.","start":33.489998,"end":33.989998,"sentiment":"neutral","sentiment_score":0.031594883650541306}],"sentiment":"neutral","sentiment_score":0.048948086860279245,"num_words":15,"start":25.575,"end":33.989998},{"sentences":[{"text":"Sure.","start":34.29,"end":34.77,"sentiment":"neutral","sentiment_score":0.060240525752305984},{"text":"No problem, bro.","start":34.77,"end":35.57,"sentiment":"neutral","sentiment_score":0.10805133978525798},{"text":"I will I will not take too much of your time.","start":35.57,"end":37.41,"sentiment":"neutral","sentiment_score":0.013029681688005274},{"text":"I will shoot you a quick email.","start":37.41,"end":39.25,"sentiment":"neutral","sentiment_score":0.1360624304839543},{"text":"You can get going.","start":39.25,"end":40.05,"sentiment":"neutral","sentiment_score":0.1539802849292755}],"sentiment":"neutral","sentiment_score":0.08061843064542,"num_words":26,"start":34.29,"end":40.05},{"sentences":[{"text":"There's nothing nothing too urgent or nothing too important.","start":40.05,"end":43.01,"sentiment":"neutral","sentiment_score":0.0031180034081141153},{"text":"I'll I'll shoot you an email.","start":43.01,"end":44.21,"sentiment":"neutral","sentiment_score":0.05400739858547846},{"text":"No problem.","start":44.21,"end":44.835,"sentiment":"neutral","sentiment_score":0.04548770375549793},{"text":"Techno Wand, t e c h n o w a n d.","start":48.274998,"end":50.754997,"sentiment":"neutral","sentiment_score":0.015008907532319427},{"text":"We are based in Canberra and in Brisbane.","start":50.754997,"end":52.375,"sentiment":"neutral","sentiment_score":0.015832345350645483}],"sentiment":"neutral","sentiment_score":0.02026614818621326,"num_words":37,"start":40.05,"end":52.375},{"sentences":[{"text":"We are based in Canberra and in Brisbane.","start":55.235,"end":57.815,"sentiment":"neutral","sentiment_score":-0.008588430006057024},{"text":"Kelly?","start":57.954998,"end":58.454998,"sentiment":"neutral","sentiment_score":0.005441563203930855},{"text":"Yep.","start":59.555,"end":59.97,"sentiment":"neutral","sentiment_score":0.02933480963110924},{"text":"We work with we work with non for profit organizations to help them with the agent take workflows.","start":60.210003,"end":68.79,"sentiment":"neutral","sentiment_score":0.01640025396934814},{"text":"So we have been working in the No.","start":69.97,"end":75.495,"sentiment":"neutral","sentiment_score":0.0003391588106751442}],"sentiment":"neutral","sentiment_score":0.007332965964451432,"num_words":36,"start":55.235,"end":75.495},{"sentences":[{"text":"I got it from the Internet.","start":75.495,"end":76.875,"sentiment":"neutral","sentiment_score":-0.051458447550733886},{"text":"Okay.","start":78.854996,"end":79.354996,"sentiment":"neutral","sentiment_score":0.04490022361278534},{"text":"Alright.","start":79.815,"end":80.315,"sentiment":"neutral","sentiment_score":0.10876964032649994},{"text":"I'll send you an email.","start":82.455,"end":83.415,"sentiment":"neutral","sentiment_score":0.09906143620610237},{"text":"Sorry.","start":83.415,"end":83.655,"sentiment":"neutral","sentiment_score":0.001670248806476593}],"sentiment":"neutral","sentiment_score":0.024421186319419315,"num_words":14,"start":75.495,"end":83.655},{"sentences":[{"text":"Sorry.","start":83.655,"end":83.895,"sentiment":"neutral","sentiment_score":0.020448418334126472},{"text":"Yep.","start":83.895,"end":84.135,"sentiment":"neutral","sentiment_score":0.041047029197216034},{"text":"Yep.","start":84.135,"end":84.375,"sentiment":"neutral","sentiment_score":0.05440661311149597},{"text":"I'll send you a quick email.","start":84.375,"end":85.655,"sentiment":"neutral","sentiment_score":0.18173585459589958},{"text":"Bye.","start":85.655,"end":85.895,"sentiment":"neutral","sentiment_score":0.14145860075950625}],"sentiment":"neutral","sentiment_score":0.13477757889777423,"num_words":10,"start":83.655,"end":85.895},{"sentences":[{"text":"Bye.","start":85.895,"end":86.215,"sentiment":"neutral","sentiment_score":0.1151011884212494},{"text":"No worries.","start":86.215,"end":86.695,"sentiment":"neutral","sentiment_score":0.08380972966551781},{"text":"Bye.","start":86.695,"end":86.935,"sentiment":"neutral","sentiment_score":0.06590357422828674},{"text":"Bye.","start":86.935,"end":87.435,"sentiment":"neutral","sentiment_score":0.03913863003253937}],"sentiment":"neutral","sentiment_score":0.07755257040262223,"num_words":5,"start":85.895,"end":87.435}]}}]},{"alternatives":[{"transcript":"Hello. Miss Kelly? I'm good. How are you? It is. Yes. I'm good. I'm just on a plane. Can you tell me what this is about? I've gotta hang up to turn my plane on. Yeah. Where are you from? And your what? Sorry. Yeah. And what do you do? Okay. Oh, okay. So this is my personal number. How did you get my number? Okay. Thank you. Yes. If you send me an email, that's great. Thank you. Okay. Thank you very much. Bye.","confidence":0.9980469,"words":[{"word":"hello","start":2.3999999,"end":2.72,"confidence":0.7854004,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.05125126615166664},{"word":"miss","start":2.72,"end":2.96,"confidence":0.6376953,"punctuated_word":"Miss","sentiment":"neutral","sentiment_score":0.049893349409103394},{"word":"kelly","start":2.96,"end":3.46,"confidence":0.68896484,"punctuated_word":"Kelly?","sentiment":"neutral","sentiment_score":0.07099684327840805},{"word":"i'm","start":6.08,"end":6.3199997,"confidence":0.9206543,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.49419260025024414},{"word":"good","start":6.3199997,"end":6.56,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.501632571220398},{"word":"how","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.33935147523880005},{"word":"are","start":6.72,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.2759258449077606},{"word":"you","start":6.8799996,"end":7.3799996,"confidence":0.9995117,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.312902569770813},{"word":"it","start":17.995,"end":18.235,"confidence":0.8588867,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.21573665738105777},{"word":"is","start":18.235,"end":18.635,"confidence":0.9946289,"punctuated_word":"is.","sentiment":"neutral","sentiment_score":0.18335339426994324},{"word":"yes","start":18.635,"end":19.135,"confidence":0.99609375,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.06075538694858551},{"word":"i'm","start":28.9,"end":29.14,"confidence":0.78027344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.16428858041763306},{"word":"good","start":29.14,"end":29.38,"confidence":0.9995117,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.15211211144924164},{"word":"i'm","start":29.38,"end":29.539999,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.024320662021636963},{"word":"just","start":29.539999,"end":29.699999,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.02383604273200035},{"word":"on","start":29.699999,"end":29.939999,"confidence":0.9980469,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.02268306165933609},{"word":"a","start":29.939999,"end":30.02,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0021494142711162567},{"word":"plane","start":30.02,"end":30.34,"confidence":0.9970703,"punctuated_word":"plane.","sentiment":"neutral","sentiment_score":-0.005777742713689804},{"word":"can","start":30.34,"end":30.42,"confidence":1.0,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.00660688616335392},{"word":"you","start":30.42,"end":30.58,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.003644563257694245},{"word":"tell","start":30.58,"end":30.82,"confidence":1.0,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.005853982642292976},{"word":"me","start":30.82,"end":30.9,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.00875205546617508},{"word":"what","start":30.9,"end":31.06,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.008592987433075905},{"word":"this","start":31.06,"end":31.3,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.012428320944309236},{"word":"is","start":31.3,"end":31.38,"confidence":0.99609375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.014448044821619987},{"word":"about","start":31.38,"end":31.699999,"confidence":0.99853516,"punctuated_word":"about?","sentiment":"neutral","sentiment_score":-0.014327818527817726},{"word":"i've","start":31.699999,"end":31.859999,"confidence":0.9980469,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.03186855837702751},{"word":"gotta","start":31.859999,"end":32.1,"confidence":0.75927734,"punctuated_word":"gotta","sentiment":"neutral","sentiment_score":-0.029236912727355957},{"word":"hang","start":32.1,"end":32.26,"confidence":0.9980469,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.026559099555015564},{"word":"up","start":32.26,"end":32.579998,"confidence":0.9350586,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.04197447746992111},{"word":"to","start":32.579998,"end":32.899998,"confidence":0.9838867,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03660894185304642},{"word":"turn","start":32.899998,"end":33.14,"confidence":0.9921875,"punctuated_word":"turn","sentiment":"neutral","sentiment_score":-0.021060621365904808},{"word":"my","start":33.14,"end":33.379997,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.0007986556738615036},{"word":"plane","start":33.379997,"end":33.62,"confidence":0.9902344,"punctuated_word":"plane","sentiment":"neutral","sentiment_score":-0.00016484595835208893},{"word":"on","start":33.62,"end":34.12,"confidence":0.9338379,"punctuated_word":"on.","sentiment":"neutral","sentiment_score":0.021138016134500504},{"word":"yeah","start":34.18,"end":34.68,"confidence":0.99316406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.044342268258333206},{"word":"where","start":46.325,"end":46.485,"confidence":0.6977539,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":0.00490918755531311},{"word":"are","start":46.485,"end":46.645,"confidence":0.98828125,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.013844436034560204},{"word":"you","start":46.645,"end":46.805,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.014142369851469994},{"word":"from","start":46.805,"end":47.305,"confidence":1.0,"punctuated_word":"from?","sentiment":"neutral","sentiment_score":0.02366919256746769},{"word":"and","start":52.885002,"end":53.045,"confidence":0.6777344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.004476211965084076},{"word":"your","start":53.045,"end":53.285,"confidence":0.7480469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.002352248877286911},{"word":"what","start":53.285,"end":53.525,"confidence":0.9641113,"punctuated_word":"what?","sentiment":"neutral","sentiment_score":-0.0032989648170769215},{"word":"sorry","start":53.525,"end":54.0,"confidence":0.9086914,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.021270617842674255},{"word":"yeah","start":58.56,"end":59.06,"confidence":0.80615234,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02181369997560978},{"word":"and","start":60.16,"end":60.4,"confidence":0.9951172,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.01174172107130289},{"word":"what","start":60.4,"end":60.64,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.008627302944660187},{"word":"do","start":60.64,"end":60.72,"confidence":0.9970703,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.006362004205584526},{"word":"you","start":60.72,"end":60.88,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.011332463473081589},{"word":"do","start":60.88,"end":61.38,"confidence":0.99902344,"punctuated_word":"do?","sentiment":"neutral","sentiment_score":0.013948759064078333},{"word":"okay","start":65.84,"end":66.34,"confidence":0.9946289,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.027815068140625954},{"word":"oh","start":70.145004,"end":70.465004,"confidence":0.9650879,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.021488478407263756},{"word":"okay","start":70.465004,"end":70.965004,"confidence":0.99902344,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.015196511521935465},{"word":"so","start":71.185005,"end":71.505005,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.007043534889817238},{"word":"this","start":71.505005,"end":71.665,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.010900354012846948},{"word":"is","start":71.665,"end":71.825005,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.010646212846040726},{"word":"my","start":71.825005,"end":72.305,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.011253096163272858},{"word":"personal","start":72.305,"end":72.625,"confidence":0.99902344,"punctuated_word":"personal","sentiment":"neutral","sentiment_score":0.011206267401576042},{"word":"number","start":72.625,"end":72.865005,"confidence":0.9946289,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":0.003549126908183098},{"word":"how","start":72.865005,"end":73.025,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.002696273848414421},{"word":"did","start":73.025,"end":73.265,"confidence":0.99902344,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.0009712763130664824},{"word":"you","start":73.265,"end":73.345,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.002546388655900955},{"word":"get","start":73.345,"end":73.505005,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.002136269584298134},{"word":"my","start":73.505005,"end":73.665,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.003347514197230339},{"word":"number","start":73.665,"end":74.165,"confidence":0.9602051,"punctuated_word":"number?","sentiment":"neutral","sentiment_score":-0.004181161522865295},{"word":"okay","start":77.665,"end":78.165,"confidence":0.9785156,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0251868087798357},{"word":"thank","start":80.065,"end":80.385,"confidence":0.7583008,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.26586610078811646},{"word":"you","start":80.385,"end":80.625,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.20998075604438785},{"word":"yes","start":80.625,"end":80.865005,"confidence":0.99658203,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.17176048457622528},{"word":"if","start":80.865005,"end":80.945,"confidence":0.99609375,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.2470114529132843},{"word":"you","start":80.945,"end":81.025,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2339462786912918},{"word":"send","start":81.025,"end":81.265,"confidence":0.97802734,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.24660785496234897},{"word":"me","start":81.265,"end":81.345,"confidence":0.9921875,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.27886009216308594},{"word":"an","start":81.345,"end":81.505005,"confidence":0.99609375,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.24226513504981995},{"word":"email","start":81.505005,"end":81.825005,"confidence":0.98657227,"punctuated_word":"email,","sentiment":"neutral","sentiment_score":0.28423184156417847},{"word":"that's","start":81.825005,"end":81.985,"confidence":1.0,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.32281380891799927},{"word":"great","start":81.985,"end":82.305,"confidence":1.0,"punctuated_word":"great.","sentiment":"neutral","sentiment_score":0.33108726143836975},{"word":"thank","start":82.305,"end":82.545,"confidence":1.0,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.2550848424434662},{"word":"you","start":82.545,"end":83.00094,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1552383005619049},{"word":"okay","start":84.28094,"end":84.78094,"confidence":0.99853516,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.07357216626405716},{"word":"thank","start":84.840935,"end":85.08094,"confidence":1.0,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.24607086181640625},{"word":"you","start":85.08094,"end":85.24094,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2710597813129425},{"word":"very","start":85.24094,"end":85.48094,"confidence":1.0,"punctuated_word":"very","sentiment":"neutral","sentiment_score":0.3247399628162384},{"word":"much","start":85.48094,"end":85.98094,"confidence":1.0,"punctuated_word":"much.","sentiment":"neutral","sentiment_score":0.27480950951576233},{"word":"bye","start":86.28094,"end":86.78094,"confidence":0.9902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.0660180002450943}],"paragraphs":{"transcript":"\nHello. Miss Kelly? I'm good. How are you? It is.\n\nYes. I'm good. I'm just on a plane. Can you tell me what this is about? I've gotta hang up to turn my plane on.\n\nYeah. Where are you from? And your what? Sorry. Yeah.\n\nAnd what do you do? Okay. Oh, okay. So this is my personal number. How did you get my number?\n\nOkay. Thank you. Yes. If you send me an email, that's great. Thank you.\n\nOkay. Thank you very much. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.3999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.05125126615166664},{"text":"Miss Kelly?","start":2.72,"end":3.46,"sentiment":"neutral","sentiment_score":0.06044509634375572},{"text":"I'm good.","start":6.08,"end":6.56,"sentiment":"positive","sentiment_score":0.49791258573532104},{"text":"How are you?","start":6.56,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.30939329663912457},{"text":"It is.","start":17.995,"end":18.635,"sentiment":"neutral","sentiment_score":0.1995450258255005}],"sentiment":"neutral","sentiment_score":0.2495236571878195,"num_words":10,"start":2.3999999,"end":18.635},{"sentences":[{"text":"Yes.","start":18.635,"end":19.135,"sentiment":"neutral","sentiment_score":0.06075538694858551},{"text":"I'm good.","start":28.9,"end":29.38,"sentiment":"neutral","sentiment_score":0.15820034593343735},{"text":"I'm just on a plane.","start":29.38,"end":30.34,"sentiment":"neutral","sentiment_score":0.013442287594079972},{"text":"Can you tell me what this is about?","start":30.34,"end":31.699999,"sentiment":"neutral","sentiment_score":-0.009331832407042384},{"text":"I've gotta hang up to turn my plane on.","start":31.699999,"end":34.12,"sentiment":"neutral","sentiment_score":-0.018392976166473493}],"sentiment":"neutral","sentiment_score":0.008167042881250381,"num_words":25,"start":18.635,"end":34.12},{"sentences":[{"text":"Yeah.","start":34.18,"end":34.68,"sentiment":"neutral","sentiment_score":0.044342268258333206},{"text":"Where are you from?","start":46.325,"end":47.305,"sentiment":"neutral","sentiment_score":0.01414129650220275},{"text":"And your what?","start":52.885002,"end":53.525,"sentiment":"neutral","sentiment_score":-0.0003916672430932522},{"text":"Sorry.","start":53.525,"end":54.0,"sentiment":"neutral","sentiment_score":-0.021270617842674255},{"text":"Yeah.","start":58.56,"end":59.06,"sentiment":"neutral","sentiment_score":0.02181369997560978}],"sentiment":"neutral","sentiment_score":0.010027553467079998,"num_words":10,"start":34.18,"end":59.06},{"sentences":[{"text":"And what do you do?","start":60.16,"end":61.38,"sentiment":"neutral","sentiment_score":0.010402450151741505},{"text":"Okay.","start":65.84,"end":66.34,"sentiment":"neutral","sentiment_score":0.027815068140625954},{"text":"Oh, okay.","start":70.145004,"end":70.965004,"sentiment":"neutral","sentiment_score":0.01834249496459961},{"text":"So this is my personal number.","start":71.185005,"end":72.865005,"sentiment":"neutral","sentiment_score":0.009099765370289484},{"text":"How did you get my number?","start":72.865005,"end":74.165,"sentiment":"neutral","sentiment_score":0.0009290014083186785}],"sentiment":"neutral","sentiment_score":0.008834245475009083,"num_words":20,"start":60.16,"end":74.165},{"sentences":[{"text":"Okay.","start":77.665,"end":78.165,"sentiment":"neutral","sentiment_score":0.0251868087798357},{"text":"Thank you.","start":80.065,"end":80.625,"sentiment":"neutral","sentiment_score":0.23792342841625214},{"text":"Yes.","start":80.625,"end":80.865005,"sentiment":"neutral","sentiment_score":0.17176048457622528},{"text":"If you send me an email, that's great.","start":80.865005,"end":82.305,"sentiment":"neutral","sentiment_score":0.2733529657125473},{"text":"Thank you.","start":82.305,"end":83.00094,"sentiment":"neutral","sentiment_score":0.20516157150268555}],"sentiment":"neutral","sentiment_score":0.2335672156353082,"num_words":14,"start":77.665,"end":83.00094},{"sentences":[{"text":"Okay.","start":84.28094,"end":84.78094,"sentiment":"neutral","sentiment_score":0.07357216626405716},{"text":"Thank you very much.","start":84.840935,"end":85.98094,"sentiment":"neutral","sentiment_score":0.27917002886533737},{"text":"Bye.","start":86.28094,"end":86.78094,"sentiment":"neutral","sentiment_score":0.0660180002450943}],"sentiment":"neutral","sentiment_score":0.20937838032841682,"num_words":6,"start":84.28094,"end":86.78094}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Miss Kelly?\n\nChannel 0: Good day, Kelly. How are you?\n\nChannel 1: I'm good. How are you?\n\nChannel 0: Oh, Kelly. After a long time, the winter days are over, and the sky is getting blue and life is getting better. Yeah? Like, still warm today, but life is good today.\n\nChannel 1: It is. Yes.\n\nChannel 0: Oh, apologies, Kelly. I didn't introduce myself. My apologies. Kelly, my name is Rahul. I work in a company called TechnoWand.\n\nHow are you doing today?\n\nChannel 1: I'm good. I'm just on a plane. Can you tell me what this is about? I've gotta hang up to turn\n\nChannel 0: Sure.\n\nChannel 1: my plane\n\nChannel 0: Sure. Sure.\n\nChannel 1: on. Yeah.\n\nChannel 0: Sure. No problem, bro. I will I will not take too much of your time. I will shoot you a quick email. You can get going.\n\nThere's nothing nothing too urgent or nothing too important. I'll I'll shoot you an email. No problem.\n\nChannel 1: Where are you from?\n\nChannel 0: Techno Wand, t e c h n o w a n d. We are based in Canberra and in Brisbane.\n\nChannel 1: And your what? Sorry.\n\nChannel 0: We are based in Canberra and in Brisbane. Kelly?\n\nChannel 1: Yeah.\n\nChannel 0: Yep.\n\nChannel 1: And\n\nChannel 0: We\n\nChannel 1: what\n\nChannel 0: work\n\nChannel 1: do you do?\n\nChannel 0: with we work with non for profit organizations to\n\nChannel 1: Okay.\n\nChannel 0: help them with the agent take workflows. So we\n\nChannel 1: Oh,\n\nChannel 0: have\n\nChannel 1: okay.\n\nChannel 0: been working in the\n\nChannel 1: So this is my personal number. How did you get my number?\n\nChannel 0: No. I got it from the Internet.\n\nChannel 1: Okay.\n\nChannel 0: Okay. Alright.\n\nChannel 1: Thank you. Yes. If you send me an email, that's great. Thank\n\nChannel 0: I'll\n\nChannel 1: you.\n\nChannel 0: send you an email. Sorry. Sorry. Yep. Yep.\n\nChannel 1: Okay.\n\nChannel 0: I'll send you\n\nChannel 1: Thank\n\nChannel 0: a quick\n\nChannel 1: you\n\nChannel 0: email.\n\nChannel 1: very much.\n\nChannel 0: Bye. Bye. No\n\nChannel 1: Bye.\n\nChannel 0: worries. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.3999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.05125126615166664},{"text":"Miss Kelly?","start":2.72,"end":3.46,"sentiment":"neutral","sentiment_score":0.06044509634375572}],"sentiment":"neutral","sentiment_score":0.05738048627972603,"channel":1,"num_words":3,"start":2.3999999,"end":3.46},{"sentences":[{"text":"Good day, Kelly.","start":4.48,"end":5.12,"sentiment":"positive","sentiment_score":0.4220898548762004},{"text":"How are you?","start":5.12,"end":5.94,"sentiment":"positive","sentiment_score":0.3461768329143524}],"sentiment":"positive","sentiment_score":0.38413334389527637,"channel":0,"num_words":6,"start":4.48,"end":5.94},{"sentences":[{"text":"I'm good.","start":6.08,"end":6.56,"sentiment":"positive","sentiment_score":0.49791258573532104},{"text":"How are you?","start":6.56,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.30939329663912457}],"sentiment":"positive","sentiment_score":0.38480101227760316,"channel":1,"num_words":5,"start":6.08,"end":7.3799996},{"sentences":[{"text":"Oh, Kelly.","start":8.32,"end":8.98,"sentiment":"neutral","sentiment_score":0.14431747049093246},{"text":"After a long time, the winter days are over, and the sky is getting blue and life is getting better.","start":9.599999,"end":14.88,"sentiment":"neutral","sentiment_score":0.1647951014339924},{"text":"Yeah?","start":14.88,"end":15.2,"sentiment":"neutral","sentiment_score":0.1930410861968994},{"text":"Like, still warm today, but life is good today.","start":15.2,"end":17.755,"sentiment":"positive","sentiment_score":0.4182132085164388}],"sentiment":"neutral","sentiment_score":0.23567177914083004,"channel":0,"num_words":32,"start":8.32,"end":17.755},{"sentences":[{"text":"It is.","start":17.995,"end":18.635,"sentiment":"neutral","sentiment_score":0.1995450258255005},{"text":"Yes.","start":18.635,"end":19.135,"sentiment":"neutral","sentiment_score":0.06075538694858551}],"sentiment":"neutral","sentiment_score":0.15328181286652884,"channel":1,"num_words":3,"start":17.995,"end":19.135},{"sentences":[{"text":"Oh, apologies, Kelly.","start":19.814999,"end":20.855,"sentiment":"neutral","sentiment_score":-0.07546351477503777},{"text":"I didn't introduce myself.","start":20.855,"end":22.135,"sentiment":"neutral","sentiment_score":-0.1564614102244377},{"text":"My apologies.","start":22.135,"end":22.795,"sentiment":"neutral","sentiment_score":-0.11643019691109657},{"text":"Kelly, my name is Rahul.","start":23.494999,"end":25.275,"sentiment":"neutral","sentiment_score":0.025006075203418732},{"text":"I work in a company called TechnoWand.","start":25.575,"end":27.275,"sentiment":"neutral","sentiment_score":0.033850534952112606}],"sentiment":"neutral","sentiment_score":-0.03443392658872264,"channel":0,"num_words":21,"start":19.814999,"end":27.275},{"sentences":[{"text":"How are you doing today?","start":27.494999,"end":28.634998,"sentiment":"neutral","sentiment_score":0.08943627774715424}],"sentiment":"neutral","sentiment_score":0.08943627774715424,"channel":0,"num_words":5,"start":27.494999,"end":28.634998},{"sentences":[{"text":"I'm good.","start":28.9,"end":29.38,"sentiment":"neutral","sentiment_score":0.15820034593343735},{"text":"I'm just on a plane.","start":29.38,"end":30.34,"sentiment":"neutral","sentiment_score":0.013442287594079972},{"text":"Can you tell me what this is about?","start":30.34,"end":31.699999,"sentiment":"neutral","sentiment_score":-0.009331832407042384},{"text":"I've gotta hang up to turn","start":31.699999,"end":33.14,"sentiment":"neutral","sentiment_score":-0.031218101891378563}],"sentiment":"neutral","sentiment_score":0.005792802820603053,"channel":1,"num_words":21,"start":28.9,"end":33.14},{"sentences":[{"text":"Sure.","start":33.09,"end":33.41,"sentiment":"neutral","sentiment_score":-0.002736681140959263}],"sentiment":"neutral","sentiment_score":-0.002736681140959263,"channel":0,"num_words":1,"start":33.09,"end":33.41},{"sentences":[{"text":"my plane","start":33.14,"end":33.62,"sentiment":"neutral","sentiment_score":0.00031690485775470734}],"sentiment":"neutral","sentiment_score":0.00031690485775470734,"channel":1,"num_words":2,"start":33.14,"end":33.62},{"sentences":[{"text":"Sure.","start":33.41,"end":33.489998,"sentiment":"neutral","sentiment_score":0.021227966994047165},{"text":"Sure.","start":33.489998,"end":33.989998,"sentiment":"neutral","sentiment_score":0.031594883650541306}],"sentiment":"neutral","sentiment_score":0.026411425322294235,"channel":0,"num_words":2,"start":33.41,"end":33.989998},{"sentences":[{"text":"on.","start":33.62,"end":34.12,"sentiment":"neutral","sentiment_score":0.021138016134500504},{"text":"Yeah.","start":34.18,"end":34.68,"sentiment":"neutral","sentiment_score":0.044342268258333206}],"sentiment":"neutral","sentiment_score":0.032740142196416855,"channel":1,"num_words":2,"start":33.62,"end":34.68},{"sentences":[{"text":"Sure.","start":34.29,"end":34.77,"sentiment":"neutral","sentiment_score":0.060240525752305984},{"text":"No problem, bro.","start":34.77,"end":35.57,"sentiment":"neutral","sentiment_score":0.10805133978525798},{"text":"I will I will not take too much of your time.","start":35.57,"end":37.41,"sentiment":"neutral","sentiment_score":0.013029681688005274},{"text":"I will shoot you a quick email.","start":37.41,"end":39.25,"sentiment":"neutral","sentiment_score":0.1360624304839543},{"text":"You can get going.","start":39.25,"end":40.05,"sentiment":"neutral","sentiment_score":0.1539802849292755}],"sentiment":"neutral","sentiment_score":0.08061843064542,"channel":0,"num_words":26,"start":34.29,"end":40.05},{"sentences":[{"text":"There's nothing nothing too urgent or nothing too important.","start":40.05,"end":43.01,"sentiment":"neutral","sentiment_score":0.0031180034081141153},{"text":"I'll I'll shoot you an email.","start":43.01,"end":44.21,"sentiment":"neutral","sentiment_score":0.05400739858547846},{"text":"No problem.","start":44.21,"end":44.835,"sentiment":"neutral","sentiment_score":0.04548770375549793}],"sentiment":"neutral","sentiment_score":0.026063637040993747,"channel":0,"num_words":17,"start":40.05,"end":44.835},{"sentences":[{"text":"Where are you from?","start":46.325,"end":47.305,"sentiment":"neutral","sentiment_score":0.01414129650220275}],"sentiment":"neutral","sentiment_score":0.01414129650220275,"channel":1,"num_words":4,"start":46.325,"end":47.305},{"sentences":[{"text":"Techno Wand, t e c h n o w a n d.","start":48.274998,"end":50.754997,"sentiment":"neutral","sentiment_score":0.015008907532319427},{"text":"We are based in Canberra and in Brisbane.","start":50.754997,"end":52.375,"sentiment":"neutral","sentiment_score":0.015832345350645483}],"sentiment":"neutral","sentiment_score":0.015338282659649849,"channel":0,"num_words":20,"start":48.274998,"end":52.375},{"sentences":[{"text":"And your what?","start":52.885002,"end":53.525,"sentiment":"neutral","sentiment_score":-0.0003916672430932522},{"text":"Sorry.","start":53.525,"end":54.0,"sentiment":"neutral","sentiment_score":-0.021270617842674255}],"sentiment":"neutral","sentiment_score":-0.005611404892988503,"channel":1,"num_words":4,"start":52.885002,"end":54.0},{"sentences":[{"text":"We are based in Canberra and in Brisbane.","start":55.235,"end":57.815,"sentiment":"neutral","sentiment_score":-0.008588430006057024},{"text":"Kelly?","start":57.954998,"end":58.454998,"sentiment":"neutral","sentiment_score":0.005441563203930855}],"sentiment":"neutral","sentiment_score":-0.007029541871613926,"channel":0,"num_words":9,"start":55.235,"end":58.454998},{"sentences":[{"text":"Yeah.","start":58.56,"end":59.06,"sentiment":"neutral","sentiment_score":0.02181369997560978}],"sentiment":"neutral","sentiment_score":0.02181369997560978,"channel":1,"num_words":1,"start":58.56,"end":59.06},{"sentences":[{"text":"Yep.","start":59.555,"end":59.97,"sentiment":"neutral","sentiment_score":0.02933480963110924}],"sentiment":"neutral","sentiment_score":0.02933480963110924,"channel":0,"num_words":1,"start":59.555,"end":59.97},{"sentences":[{"text":"And","start":60.16,"end":60.4,"sentiment":"neutral","sentiment_score":0.01174172107130289}],"sentiment":"neutral","sentiment_score":0.01174172107130289,"channel":1,"num_words":1,"start":60.16,"end":60.4},{"sentences":[{"text":"We","start":60.210003,"end":60.45,"sentiment":"neutral","sentiment_score":0.01167238224297762}],"sentiment":"neutral","sentiment_score":0.01167238224297762,"channel":0,"num_words":1,"start":60.210003,"end":60.45},{"sentences":[{"text":"what","start":60.4,"end":60.64,"sentiment":"neutral","sentiment_score":0.008627302944660187}],"sentiment":"neutral","sentiment_score":0.008627302944660187,"channel":1,"num_words":1,"start":60.4,"end":60.64},{"sentences":[{"text":"work","start":60.45,"end":60.95,"sentiment":"neutral","sentiment_score":0.011576507240533829}],"sentiment":"neutral","sentiment_score":0.011576507240533829,"channel":0,"num_words":1,"start":60.45,"end":60.95},{"sentences":[{"text":"do you do?","start":60.64,"end":61.38,"sentiment":"neutral","sentiment_score":0.010547742247581482}],"sentiment":"neutral","sentiment_score":0.010547742247581482,"channel":1,"num_words":3,"start":60.64,"end":61.38},{"sentences":[{"text":"with we work with non for profit organizations to","start":62.61,"end":65.97,"sentiment":"neutral","sentiment_score":0.014420848546756638}],"sentiment":"neutral","sentiment_score":0.014420848546756638,"channel":0,"num_words":9,"start":62.61,"end":65.97},{"sentences":[{"text":"Okay.","start":65.84,"end":66.34,"sentiment":"neutral","sentiment_score":0.027815068140625954}],"sentiment":"neutral","sentiment_score":0.027815068140625954,"channel":1,"num_words":1,"start":65.84,"end":66.34},{"sentences":[{"text":"help them with the agent take workflows.","start":65.97,"end":68.79,"sentiment":"neutral","sentiment_score":0.020309720720563616},{"text":"So we","start":69.97,"end":70.37,"sentiment":"neutral","sentiment_score":0.013673067558556795}],"sentiment":"neutral","sentiment_score":0.018834908906784322,"channel":0,"num_words":9,"start":65.97,"end":70.37},{"sentences":[{"text":"Oh,","start":70.145004,"end":70.465004,"sentiment":"neutral","sentiment_score":0.021488478407263756}],"sentiment":"neutral","sentiment_score":0.021488478407263756,"channel":1,"num_words":1,"start":70.145004,"end":70.465004},{"sentences":[{"text":"have","start":70.37,"end":70.53,"sentiment":"neutral","sentiment_score":0.02262869663536549}],"sentiment":"neutral","sentiment_score":0.02262869663536549,"channel":0,"num_words":1,"start":70.37,"end":70.53},{"sentences":[{"text":"okay.","start":70.465004,"end":70.965004,"sentiment":"neutral","sentiment_score":0.015196511521935465}],"sentiment":"neutral","sentiment_score":0.015196511521935465,"channel":1,"num_words":1,"start":70.465004,"end":70.965004},{"sentences":[{"text":"been working in the","start":70.53,"end":71.17,"sentiment":"neutral","sentiment_score":0.006021448643878102}],"sentiment":"neutral","sentiment_score":0.006021448643878102,"channel":0,"num_words":4,"start":70.53,"end":71.17},{"sentences":[{"text":"So this is my personal number.","start":71.185005,"end":72.865005,"sentiment":"neutral","sentiment_score":0.009099765370289484},{"text":"How did you get my number?","start":72.865005,"end":74.165,"sentiment":"neutral","sentiment_score":0.0009290014083186785}],"sentiment":"neutral","sentiment_score":0.005014383389304082,"channel":1,"num_words":12,"start":71.185005,"end":74.165},{"sentences":[{"text":"No.","start":75.255,"end":75.495,"sentiment":"neutral","sentiment_score":-0.07134735584259033},{"text":"I got it from the Internet.","start":75.495,"end":76.875,"sentiment":"neutral","sentiment_score":-0.051458447550733886}],"sentiment":"neutral","sentiment_score":-0.05429972016385624,"channel":0,"num_words":7,"start":75.255,"end":76.875},{"sentences":[{"text":"Okay.","start":77.665,"end":78.165,"sentiment":"neutral","sentiment_score":0.0251868087798357}],"sentiment":"neutral","sentiment_score":0.0251868087798357,"channel":1,"num_words":1,"start":77.665,"end":78.165},{"sentences":[{"text":"Okay.","start":78.854996,"end":79.354996,"sentiment":"neutral","sentiment_score":0.04490022361278534},{"text":"Alright.","start":79.815,"end":80.315,"sentiment":"neutral","sentiment_score":0.10876964032649994}],"sentiment":"neutral","sentiment_score":0.07683493196964264,"channel":0,"num_words":2,"start":78.854996,"end":80.315},{"sentences":[{"text":"Thank you.","start":80.065,"end":80.625,"sentiment":"neutral","sentiment_score":0.23792342841625214},{"text":"Yes.","start":80.625,"end":80.865005,"sentiment":"neutral","sentiment_score":0.17176048457622528},{"text":"If you send me an email, that's great.","start":80.865005,"end":82.305,"sentiment":"neutral","sentiment_score":0.2733529657125473},{"text":"Thank","start":82.305,"end":82.545,"sentiment":"neutral","sentiment_score":0.2550848424434662}],"sentiment":"neutral","sentiment_score":0.2574596591293812,"channel":1,"num_words":12,"start":80.065,"end":82.545},{"sentences":[{"text":"I'll","start":82.455,"end":82.695,"sentiment":"neutral","sentiment_score":0.2064271867275238}],"sentiment":"neutral","sentiment_score":0.2064271867275238,"channel":0,"num_words":1,"start":82.455,"end":82.695},{"sentences":[{"text":"you.","start":82.545,"end":83.00094,"sentiment":"neutral","sentiment_score":0.1552383005619049}],"sentiment":"neutral","sentiment_score":0.1552383005619049,"channel":1,"num_words":1,"start":82.545,"end":83.00094},{"sentences":[{"text":"send you an email.","start":82.695,"end":83.415,"sentiment":"neutral","sentiment_score":0.07221999857574701},{"text":"Sorry.","start":83.415,"end":83.655,"sentiment":"neutral","sentiment_score":0.001670248806476593},{"text":"Sorry.","start":83.655,"end":83.895,"sentiment":"neutral","sentiment_score":0.020448418334126472},{"text":"Yep.","start":83.895,"end":84.135,"sentiment":"neutral","sentiment_score":0.041047029197216034},{"text":"Yep.","start":84.135,"end":84.375,"sentiment":"neutral","sentiment_score":0.05440661311149597}],"sentiment":"neutral","sentiment_score":0.05080653796903789,"channel":0,"num_words":8,"start":82.695,"end":84.375},{"sentences":[{"text":"Okay.","start":84.28094,"end":84.78094,"sentiment":"neutral","sentiment_score":0.07357216626405716}],"sentiment":"neutral","sentiment_score":0.07357216626405716,"channel":1,"num_words":1,"start":84.28094,"end":84.78094},{"sentences":[{"text":"I'll send you","start":84.375,"end":84.854996,"sentiment":"neutral","sentiment_score":0.0737249677379926}],"sentiment":"neutral","sentiment_score":0.0737249677379926,"channel":0,"num_words":3,"start":84.375,"end":84.854996},{"sentences":[{"text":"Thank","start":84.840935,"end":85.08094,"sentiment":"neutral","sentiment_score":0.24607086181640625}],"sentiment":"neutral","sentiment_score":0.24607086181640625,"channel":1,"num_words":1,"start":84.840935,"end":85.08094},{"sentences":[{"text":"a quick","start":84.854996,"end":85.175,"sentiment":"neutral","sentiment_score":0.3034124970436096}],"sentiment":"neutral","sentiment_score":0.3034124970436096,"channel":0,"num_words":2,"start":84.854996,"end":85.175},{"sentences":[{"text":"you","start":85.08094,"end":85.24094,"sentiment":"neutral","sentiment_score":0.2710597813129425}],"sentiment":"neutral","sentiment_score":0.2710597813129425,"channel":1,"num_words":1,"start":85.08094,"end":85.24094},{"sentences":[{"text":"email.","start":85.175,"end":85.655,"sentiment":"neutral","sentiment_score":0.26241523027420044}],"sentiment":"neutral","sentiment_score":0.26241523027420044,"channel":0,"num_words":1,"start":85.175,"end":85.655},{"sentences":[{"text":"very much.","start":85.24094,"end":85.98094,"sentiment":"neutral","sentiment_score":0.29977473616600037}],"sentiment":"neutral","sentiment_score":0.29977473616600037,"channel":1,"num_words":2,"start":85.24094,"end":85.98094},{"sentences":[{"text":"Bye.","start":85.655,"end":85.895,"sentiment":"neutral","sentiment_score":0.14145860075950625},{"text":"Bye.","start":85.895,"end":86.215,"sentiment":"neutral","sentiment_score":0.1151011884212494},{"text":"No","start":86.215,"end":86.375,"sentiment":"neutral","sentiment_score":0.09319523721933363}],"sentiment":"neutral","sentiment_score":0.11658500880002977,"channel":0,"num_words":3,"start":85.655,"end":86.375},{"sentences":[{"text":"Bye.","start":86.28094,"end":86.78094,"sentiment":"neutral","sentiment_score":0.0660180002450943}],"sentiment":"neutral","sentiment_score":0.0660180002450943,"channel":1,"num_words":1,"start":86.28094,"end":86.78094},{"sentences":[{"text":"worries.","start":86.375,"end":86.695,"sentiment":"neutral","sentiment_score":0.07442422211170197},{"text":"Bye.","start":86.695,"end":86.935,"sentiment":"neutral","sentiment_score":0.06590357422828674},{"text":"Bye.","start":86.935,"end":87.435,"sentiment":"neutral","sentiment_score":0.03913863003253937}],"sentiment":"neutral","sentiment_score":0.059822142124176025,"channel":0,"num_words":3,"start":86.375,"end":87.435}]},"summary":{"result":"success","short":"A representative from TechnoWand, named Rahul, calls a customer named Kelly to discuss their work with nonprofit organizations. Rahul apologizes for not introducing himself and explains that his company is based in Canberra and Brisbane. He promises to send an email with more information and ends the call."},"intents":{"segments":[{"text":"I'm just on a plane. Can you tell me what this is about?","start_word":77,"end_word":89,"intents":[{"intent":"Request information","confidence_score":0.03382712}]}]},"sentiments":{"segments":[{"text":"Hello. Miss Kelly?","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.058877915143966675},{"text":"Good day, Kelly. How are you? I'm good.","start_word":3,"end_word":10,"sentiment":"positive","sentiment_score":0.4260767698287964},{"text":"How are you? Oh, Kelly. After a long time, the winter days are over, and the sky is getting blue and life is getting better. Yeah?","start_word":11,"end_word":36,"sentiment":"neutral","sentiment_score":0.17601574957370758},{"text":"Like, still warm today, but life is good today.","start_word":37,"end_word":45,"sentiment":"positive","sentiment_score":0.403711199760437},{"text":"It is. Yes. Oh, apologies, Kelly. I didn't introduce myself. My apologies. Kelly, my name is Rahul. I work in a company called TechnoWand. How are you doing today? I'm good. I'm just on a plane. Can you tell me what this is about? I've gotta hang up to turn Sure. my plane Sure. Sure. on. Yeah. Sure. No problem, bro. I will I will not take too much of your time. I will shoot you a quick email. You can get going. There's nothing nothing too urgent or nothing too important. I'll I'll shoot you an email. No problem. Where are you from? Techno Wand, t e c h n o w a n d. We are based in Canberra and in Brisbane. And your what? Sorry. We are based in Canberra and in Brisbane. Kelly? Yeah. Yep. And We what work do you do? with we work with non for profit organizations to Okay. help them with the agent take workflows. So we Oh, have okay. been working in the So this is my personal number. How did you get my number? No. I got it from the Internet. Okay. Okay. Alright. Thank you. Yes. If you send me an email, that's great. Thank I'll you. send you an email. Sorry. Sorry. Yep. Yep. Okay. I'll send you Thank a quick you email. very much. Bye. Bye. No Bye. worries. Bye. Bye.","start_word":46,"end_word":279,"sentiment":"neutral","sentiment_score":0.04465842619538307}],"average":{"sentiment":"neutral","sentiment_score":0.07795828161105303}}}}