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Well, Sam, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and Microsoft trusted partner. We also provide services like for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three sixty five, Power BI, Power Apps, and many more. And, you know, the reason for my call today is same as before. We're only hoping to arrange a quick intro meeting with you simply just to, introduce our company for your future reference. Do you think you have any, yeah, any availability in the next few weeks or so just to check? I see. Okay. No worries. Well, anyways, this is just actually an intro meeting. So, you know, we we don't really have to, like, offer services right away. It's only for your future reference, you know, just to, introduce our company. Who knows? Maybe, like, after a year or two, you can just keep us in your contact. So it will just be, like, a fifteen to twenty minute meeting back. So do you think you would be interested to just hop on our call? I see. Okay. No worries. So I'll just go ahead and send you an email then. Well, thank you so much for answering. Okay? Okay. Welcome. You too. 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hey, Sam. This is Jamie from Cloud Solution IT. How are you doing today? Oh, I'm doing great. Thanks for asking.\n\nWell, Sam, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and Microsoft trusted partner. We also provide services like for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three sixty five, Power BI, Power Apps, and many more. And, you know, the reason for my call today is same as before.\n\nWe're only hoping to arrange a quick intro meeting with you simply just to, introduce our company for your future reference. Do you think you have any, yeah, any availability in the next few weeks or so just to check? I see. Okay. No worries.\n\nWell, anyways, this is just actually an intro meeting. So, you know, we we don't really have to, like, offer services right away. It's only for your future reference, you know, just to, introduce our company. Who knows? Maybe, like, after a year or two, you can just keep us in your contact.\n\nSo it will just be, like, a fifteen to twenty minute meeting back. So do you think you would be interested to just hop on our call? I see. Okay. No worries.\n\nSo I'll just go ahead and send you an email then. Well, thank you so much for answering. Okay? Okay. Welcome.\n\nYou too. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hey, Sam.","start":2.8,"end":3.6,"sentiment":"neutral","sentiment_score":0.21245611707369486},{"text":"This is Jamie from Cloud Solution IT.","start":3.6,"end":6.48,"sentiment":"neutral","sentiment_score":0.22453636143888747},{"text":"How are you doing today?","start":6.48,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.2625489205121994},{"text":"Oh, I'm doing great.","start":9.76,"end":10.719999,"sentiment":"positive","sentiment_score":0.5839349254965782},{"text":"Thanks for asking.","start":10.719999,"end":11.78,"sentiment":"positive","sentiment_score":0.6647562583287557}],"sentiment":"positive","sentiment_score":0.3569034527648579,"num_words":22,"start":2.8,"end":11.78},{"sentences":[{"text":"Well, Sam, I hope you still remember the company because the last time I touched base with you was actually last year.","start":11.84,"end":18.285,"sentiment":"neutral","sentiment_score":0.09384020671925762},{"text":"And during that 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This is Sam. No bag. Yourself? Thank you.\n\nHold on. Bye. Not not exactly. I've been informed by management not to do anything in that space. So, basically, not to touch anything regarding that.\n\nSo, unfortunately, if we have the meeting, it will basically just be a waste of time. We're not doing anything or getting any anything done in terms of swapping vendors or suppliers or anything, regardless of what the new costing will be. Yes. Yep. No worries.\n\nNo worries at all. But the thing is, I really don't have the time. My calendar slot you guys in. So if it is possible, can you flick me an email, and I'll just, you know, put that on file just in case we're in need of that service? Cool.\n\nThank you so very much. You have a good one. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.06283080577850342},{"text":"This is Sam.","start":1.1999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.06543732931216557},{"text":"No bag.","start":8.16,"end":8.639999,"sentiment":"neutral","sentiment_score":-0.08014518767595291},{"text":"Yourself?","start":8.639999,"end":9.139999,"sentiment":"neutral","sentiment_score":-0.00764040183275938},{"text":"Thank you.","start":57.625,"end":58.105,"sentiment":"positive","sentiment_score":0.3454338014125824}],"sentiment":"neutral","sentiment_score":0.08689773548394442,"num_words":9,"start":0.88,"end":58.105},{"sentences":[{"text":"Hold on.","start":58.105,"end":58.505,"sentiment":"neutral","sentiment_score":0.01987245213240385},{"text":"Bye.","start":58.505,"end":59.005,"sentiment":"neutral","sentiment_score":0.020184777677059177},{"text":"Not not exactly.","start":66.74,"end":67.96,"sentiment":"neutral","sentiment_score":-0.3052225112915039},{"text":"I've been informed by management not to do anything in that space.","start":68.26,"end":71.46,"sentiment":"negative","sentiment_score":-0.43591368446747464},{"text":"So, basically, not to touch anything regarding that.","start":71.46,"end":76.085,"sentiment":"neutral","sentiment_score":-0.28900977689772844}],"sentiment":"neutral","sentiment_score":-0.3230300107970834,"num_words":26,"start":58.105,"end":76.085},{"sentences":[{"text":"So, unfortunately, if we have the meeting, it will basically just be a waste of time.","start":76.085,"end":80.424995,"sentiment":"negative","sentiment_score":-0.7717431224882603},{"text":"We're not doing anything or getting any anything done in terms of swapping vendors or suppliers or anything, regardless of what the new costing will be.","start":82.244995,"end":93.119995,"sentiment":"negative","sentiment_score":-0.5984719223701037},{"text":"Yes.","start":120.16,"end":120.66,"sentiment":"neutral","sentiment_score":0.06034734845161438},{"text":"Yep.","start":125.695,"end":126.175,"sentiment":"neutral","sentiment_score":0.04346775636076927},{"text":"No worries.","start":126.175,"end":126.735,"sentiment":"neutral","sentiment_score":0.04304591007530689}],"sentiment":"negative","sentiment_score":-0.6025707177493883,"num_words":46,"start":76.085,"end":126.735},{"sentences":[{"text":"No worries at all.","start":126.735,"end":127.455,"sentiment":"neutral","sentiment_score":0.01619571540504694},{"text":"But the thing is, I really don't have the time.","start":127.455,"end":130.015,"sentiment":"neutral","sentiment_score":-0.2757441870868206},{"text":"My calendar slot you guys in.","start":130.015,"end":132.195,"sentiment":"neutral","sentiment_score":-0.20354116708040237},{"text":"So if it is possible, can you flick me an email, and I'll just, you know, put that on file just in case we're in need of that service?","start":132.255,"end":140.52,"sentiment":"neutral","sentiment_score":-0.045361900059827445},{"text":"Cool.","start":147.75888,"end":148.07887,"sentiment":"positive","sentiment_score":0.41703033447265625}],"sentiment":"neutral","sentiment_score":-0.09624741557985544,"num_words":50,"start":126.735,"end":148.07887},{"sentences":[{"text":"Thank you so very much.","start":148.07887,"end":149.35887,"sentiment":"positive","sentiment_score":0.5418582797050476},{"text":"You have a good one.","start":149.35887,"end":150.49887,"sentiment":"positive","sentiment_score":0.7444648742675781},{"text":"Bye.","start":151.59888,"end":152.09888,"sentiment":"neutral","sentiment_score":0.2853339910507202}],"sentiment":"positive","sentiment_score":0.6106317964467135,"num_words":11,"start":148.07887,"end":152.09888}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Sam.\n\nChannel 0: Oh, hey, Sam. This is Jamie from Cloud Solution IT. How are you doing today?\n\nChannel 1: No bag. Yourself?\n\nChannel 0: Oh, I'm doing great. Thanks for asking. Well, Sam, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and Microsoft trusted partner.\n\nWe also provide services like for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three sixty five, Power BI, Power Apps, and many more. And, you know, the reason for my call today is same as before. We're only hoping to arrange a quick intro meeting with you simply just to, introduce our company for your future reference.\n\nChannel 1: Thank\n\nChannel 0: Do\n\nChannel 1: you.\n\nChannel 0: you\n\nChannel 1: Hold\n\nChannel 0: think\n\nChannel 1: on.\n\nChannel 0: you have\n\nChannel 1: Bye.\n\nChannel 0: any, yeah, any availability in the next few weeks or so just to check?\n\nChannel 1: Not not exactly. I've been informed by management not to do anything in that space. So, basically, not to touch anything regarding that. So, unfortunately, if we have the meeting, it will basically just be a waste of time. We're not doing anything or getting any anything done in terms of swapping vendors or suppliers or anything, regardless of what the new costing will be.\n\nChannel 0: I see. Okay. No worries. Well, anyways, this is just actually an intro meeting. So, you know, we we don't really have to, like, offer services right away.\n\nIt's only for your future reference, you know, just to, introduce our company. Who knows? Maybe, like, after a year or two, you can just keep us in your contact. So it will just be, like, a fifteen to twenty minute meeting back. So\n\nChannel 1: Yes.\n\nChannel 0: do you think you would be interested to just hop on our call?\n\nChannel 1: Yep. No worries. No worries at all. But the thing is, I really don't have the time. My calendar slot you guys in.\n\nSo if it is possible, can you flick me an email, and I'll just, you know, put that on file just in case we're in need of that service?\n\nChannel 0: I see. Okay. No worries. So I'll just go ahead and send you an email then. Well, thank you so much for answering.\n\nOkay?\n\nChannel 1: Cool. Thank you so very much. You have\n\nChannel 0: Okay.\n\nChannel 1: a good one.\n\nChannel 0: Welcome. You too. Bye\n\nChannel 1: Bye.\n\nChannel 0: bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.06283080577850342},{"text":"This is Sam.","start":1.1999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.06543732931216557}],"sentiment":"neutral","sentiment_score":0.06478569842875004,"channel":1,"num_words":4,"start":0.88,"end":2.1},{"sentences":[{"text":"Oh, hey, Sam.","start":2.8,"end":3.6,"sentiment":"neutral","sentiment_score":0.21245611707369486},{"text":"This is Jamie from Cloud Solution IT.","start":3.6,"end":6.48,"sentiment":"neutral","sentiment_score":0.22453636143888747},{"text":"How are you doing today?","start":6.48,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.2625489205121994}],"sentiment":"neutral","sentiment_score":0.23479116559028626,"channel":0,"num_words":15,"start":2.8,"end":7.7799997},{"sentences":[{"text":"No 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is possible, can you flick me an email, and I'll just, you know, put that on file just in case we're in need of that service?","start":132.255,"end":140.52,"sentiment":"neutral","sentiment_score":-0.045361900059827445}],"sentiment":"neutral","sentiment_score":-0.045361900059827445,"channel":1,"num_words":29,"start":132.255,"end":140.52},{"sentences":[{"text":"I see.","start":141.28499,"end":141.765,"sentiment":"neutral","sentiment_score":0.007474453188478947},{"text":"Okay.","start":141.765,"end":142.165,"sentiment":"neutral","sentiment_score":0.0624731071293354},{"text":"No worries.","start":142.165,"end":142.825,"sentiment":"neutral","sentiment_score":0.09558719396591187},{"text":"So I'll just go ahead and send you an email then.","start":142.91,"end":145.31,"sentiment":"neutral","sentiment_score":0.12197661806236614},{"text":"Well, thank you so much for answering.","start":145.31,"end":147.01,"sentiment":"positive","sentiment_score":0.403761340039117}],"sentiment":"neutral","sentiment_score":0.19289863393034623,"channel":0,"num_words":23,"start":141.28499,"end":147.01},{"sentences":[{"text":"Okay?","start":147.07,"end":147.57,"sentiment":"neutral","sentiment_score":0.31613653898239136}],"sentiment":"neutral","sentiment_score":0.31613653898239136,"channel":0,"num_words":1,"start":147.07,"end":147.57},{"sentences":[{"text":"Cool.","start":147.75888,"end":148.07887,"sentiment":"positive","sentiment_score":0.41703033447265625},{"text":"Thank you so very much.","start":148.07887,"end":149.35887,"sentiment":"positive","sentiment_score":0.5418582797050476},{"text":"You have","start":149.35887,"end":149.67888,"sentiment":"positive","sentiment_score":0.6316751539707184}],"sentiment":"positive","sentiment_score":0.5487090051174164,"channel":1,"num_words":8,"start":147.75888,"end":149.67888},{"sentences":[{"text":"Okay.","start":149.55,"end":150.05,"sentiment":"positive","sentiment_score":0.5973230600357056}],"sentiment":"positive","sentiment_score":0.5973230600357056,"channel":0,"num_words":1,"start":149.55,"end":150.05},{"sentences":[{"text":"a good one.","start":149.67888,"end":150.49887,"sentiment":"positive","sentiment_score":0.8196580211321512}],"sentiment":"positive","sentiment_score":0.8196580211321512,"channel":1,"num_words":3,"start":149.67888,"end":150.49887},{"sentences":[{"text":"Welcome.","start":150.35,"end":150.85,"sentiment":"positive","sentiment_score":0.7510292530059814},{"text":"You too.","start":150.99,"end":151.47,"sentiment":"positive","sentiment_score":0.6066917181015015},{"text":"Bye","start":151.47,"end":151.63,"sentiment":"positive","sentiment_score":0.35420936346054077}],"sentiment":"positive","sentiment_score":0.5796555131673813,"channel":0,"num_words":4,"start":150.35,"end":151.63},{"sentences":[{"text":"Bye.","start":151.59888,"end":152.09888,"sentiment":"neutral","sentiment_score":0.2853339910507202}],"sentiment":"neutral","sentiment_score":0.2853339910507202,"channel":1,"num_words":1,"start":151.59888,"end":152.09888},{"sentences":[{"text":"bye.","start":151.63,"end":152.13,"sentiment":"neutral","sentiment_score":-0.0938669890165329}],"sentiment":"neutral","sentiment_score":-0.0938669890165329,"channel":0,"num_words":1,"start":151.63,"end":152.13}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT calls to arrange a meeting with the customer's CTO, Baljeet, to introduce their company and provide services. The customer is not interested in swapping vendors or suppliers and asks the representative to email them instead. The representative agrees and plans to send an email with more information."},"intents":{"segments":[{"text":"Well, Sam, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services.","start_word":29,"end_word":78,"intents":[{"intent":"Introduce company","confidence_score":0.4948548}]},{"text":"And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services.","start_word":51,"end_word":78,"intents":[{"intent":"Schedule meeting with cto","confidence_score":0.023476712}]},{"text":"any, yeah, any availability in the next few weeks or so just to check? Not not exactly.","start_word":168,"end_word":184,"intents":[{"intent":"Check availability","confidence_score":0.24880615}]},{"text":"Maybe, like, after a year or two, you can just keep us in your contact. So it will just be, like, a fifteen to twenty minute meeting back. So Yes.","start_word":290,"end_word":319,"intents":[{"intent":"Promote company communication","confidence_score":0.0007727459}]}]},"sentiments":{"segments":[{"text":"Hello. This is Sam. Oh, hey, Sam. This is Jamie from Cloud Solution IT. How are you doing today? No bag. Yourself?","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.14994780719280243},{"text":"Oh, I'm doing great. Thanks for asking.","start_word":22,"end_word":28,"sentiment":"positive","sentiment_score":0.6045579314231873},{"text":"Well, Sam, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and Microsoft trusted partner. We also provide services like for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three sixty five, Power BI, Power Apps, and many more. And, you know, the reason for my call today is same as before. We're only hoping to arrange a quick intro meeting with you simply just to, introduce our company for your future reference. Thank Do you. you Hold think you on. have Bye. any, yeah, any availability in the next few weeks or so just to check? Not not exactly.","start_word":29,"end_word":184,"sentiment":"neutral","sentiment_score":0.11357609927654266},{"text":"I've been informed by management not to do anything in that space.","start_word":185,"end_word":196,"sentiment":"negative","sentiment_score":-0.4363148510456085},{"text":"So, basically, not to touch anything regarding that.","start_word":197,"end_word":204,"sentiment":"neutral","sentiment_score":-0.3098844587802887},{"text":"So, unfortunately, if we have the meeting, it will basically just be a waste of time. We're not doing anything or getting any anything done in terms of swapping vendors or suppliers or anything, regardless of what the new costing will be.","start_word":205,"end_word":246,"sentiment":"negative","sentiment_score":-0.6581199765205383},{"text":"I see. Okay. No worries. Well, anyways, this is just actually an intro meeting. So, you know, we we don't really have to, like, offer services right away. It's only for your future reference, you know, just to, introduce our company. Who knows? Maybe, like, after a year or two, you can just keep us in your contact. So it will just be, like, a fifteen to twenty minute meeting back. So Yes. do you think you would be interested to just hop on our call? Yep. No worries. No worries at all. But the thing is, I really don't have the time. My calendar slot you guys in. So if it is possible, can you flick me an email, and I'll just, you know, put that on file just in case we're in need of that service? I see. Okay. No worries. So I'll just go ahead and send you an email then.","start_word":247,"end_word":400,"sentiment":"neutral","sentiment_score":-0.021956562995910645},{"text":"Well, thank you so much for answering.","start_word":401,"end_word":407,"sentiment":"positive","sentiment_score":0.396681547164917},{"text":"Okay?","start_word":408,"end_word":408,"sentiment":"neutral","sentiment_score":0.31613653898239136},{"text":"Cool. Thank you so very much. You have Okay. a good one. Welcome. You too.","start_word":409,"end_word":423,"sentiment":"positive","sentiment_score":0.6374024152755737},{"text":"Bye Bye. bye.","start_word":424,"end_word":426,"sentiment":"neutral","sentiment_score":0.2662346065044403}],"average":{"sentiment":"neutral","sentiment_score":0.008745152161067651}}}}