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We would like to make sure that we are dealing with the correct account. And, Naila, I've sent you the response in reference with your inquiries. I just wanted to make sure that you received those and answers your questions. Mhmm. That's sure. Oh, okay. I got it. So that would be fine. So, technically, what you're planning is you are sharing the services to one person. So in total, you are just using the users are just two? Oh, okay. I see. So yeah. So, basically, if your husband is into games and then he really needs, like, the reliable services, I suggest you can get the it's my suggestion, Linham Superfast, which is applicable for full gaming, HD four k quality streaming, and also for users for email, only, regular surfing the web, Facebook, and social media, it's applicable for Family 10 plus, plus the full gaming, applicable services. But once you decided, just let us know. Okay? I've already sent you the, what do you call on this, the direct email or the link. And then you can still use the same router, and there is no cost for upgrading. Just let us know. Okay? Sure. Yeah. Yes. This is my direct phone number, or you can press 2 to to tech department. Press 1 for accounts department. But, anyway, we're just working with the same internal one. So, yeah, just get in touch, Nyla. Okay? Thank you so much. Have a good one, and be safe. 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Good morning. This is Melissa from Airtel accounts. Am I speaking to Naila? Yeah.\n\nAnd it's the same person to Amreyazar? Okay. Got it. Thank you so much for confirming. We would like to make sure that we are dealing with the correct account.\n\nAnd, Naila, I've sent you the response in reference with your inquiries. I just wanted to make sure that you received those and answers your questions. Mhmm. That's sure. Oh, okay.\n\nI got it. So that would be fine. So, technically, what you're planning is you are sharing the services to one person. So in total, you are just using the users are just two? Oh, okay.\n\nI see. So yeah. So, basically, if your husband is into games and then he really needs, like, the reliable services, I suggest you can get the it's my suggestion, Linham Superfast, which is applicable for full gaming, HD four k quality streaming, and also for users for email, only, regular surfing the web, Facebook, and social media, it's applicable for Family 10 plus, plus the full gaming, applicable services. But once you decided, just let us know. Okay?\n\nI've already sent you the, what do you call on this, the direct email or the link. And then you can still use the same router, and there is no cost for upgrading. Just let us know. Okay? Sure.\n\nYeah. Yes. This is my direct phone number, or you can press 2 to to tech department. Press 1 for accounts department. But, anyway, we're just working with the same internal one.\n\nSo, yeah, just get in touch, Nyla. Okay? Thank you so much. Have a good one, and be safe. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.96,"end":3.36,"sentiment":"neutral","sentiment_score":0.13852263987064362},{"text":"Good morning.","start":3.36,"end":4.1,"sentiment":"neutral","sentiment_score":0.28643884509801865},{"text":"This is Melissa from Airtel accounts.","start":4.72,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.13467223445574442},{"text":"Am I speaking to Naila?","start":7.3599997,"end":9.78,"sentiment":"neutral","sentiment_score":0.05332683697342873},{"text":"Yeah.","start":11.36,"end":11.84,"sentiment":"neutral","sentiment_score":0.037529923021793365}],"sentiment":"neutral","sentiment_score":0.12157318964600564,"num_words":15,"start":2.96,"end":11.84},{"sentences":[{"text":"And it's the same person to Amreyazar?","start":11.84,"end":15.664999,"sentiment":"neutral","sentiment_score":0.01585626868265016},{"text":"Okay.","start":18.125,"end":18.625,"sentiment":"neutral","sentiment_score":0.11656761169433594},{"text":"Got 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Hello? Good morning. Nyla. Yes.\n\nYes. Mhmm. Yes. Yes, sir. I have received your email.\n\nI'll come back to you soon because, yes, I am looking for an intern that I share with my roommates as well. Yes. No. No. It's only two myself and my husband.\n\nYeah. But I can see that my husband, when she he plays game on her on his phone on his laptop, but he cannot have, like, a a good connection. Mhmm. Okay. Yeah.\n\nThe details. Yes. Mhmm. Sure. Sure.\n\nI'll call you back. Can you use your number? Right? Sure. Sure.\n\nI'll call you back. Thank you so much. Thank you. You too. 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Hello?\n\nChannel 0: Hi. Good morning. This is\n\nChannel 1: Good\n\nChannel 0: Melissa\n\nChannel 1: morning.\n\nChannel 0: from Airtel accounts. Am I speaking to\n\nChannel 1: Nyla.\n\nChannel 0: Naila?\n\nChannel 1: Yes.\n\nChannel 0: Yeah.\n\nChannel 1: Yes.\n\nChannel 0: And\n\nChannel 1: Mhmm.\n\nChannel 0: it's the same person to Amreyazar?\n\nChannel 1: Yes.\n\nChannel 0: Okay. Got it. Thank you so much for confirming. We would like to make sure that we are dealing with the correct account. And, Naila, I've sent you the response in reference with your inquiries.\n\nI just wanted to make sure that you received those and answers your questions.\n\nChannel 1: Yes, sir. I have received your email. I'll come back to you soon because,\n\nChannel 0: Mhmm. That's sure.\n\nChannel 1: yes, I am looking for an intern that I share with my roommates as well.\n\nChannel 0: Oh, okay. I got it. So that would be fine. So, technically, what you're planning is you are sharing the services to one person. So in total, you are just using the users are just two?\n\nChannel 1: Yes. No. No. It's only two myself and my husband. Yeah.\n\nChannel 0: Oh,\n\nChannel 1: But I can see that my husband, when she he plays game on her on his phone on his laptop, but he cannot have, like, a a good connection.\n\nChannel 0: okay. I see. So yeah. So, basically, if your husband is into games and then he really needs, like, the reliable services, I suggest you can get the it's my suggestion, Linham Superfast, which is applicable for full gaming, HD four k quality streaming, and also for users for email, only, regular surfing the web, Facebook, and social media,\n\nChannel 1: Mhmm.\n\nChannel 0: it's applicable for Family 10 plus, plus the full gaming, applicable services.\n\nChannel 1: Okay.\n\nChannel 0: But once you decided, just let us know. Okay? I've already sent you the, what\n\nChannel 1: Yeah.\n\nChannel 0: do you call\n\nChannel 1: The\n\nChannel 0: on\n\nChannel 1: details.\n\nChannel 0: this, the direct\n\nChannel 1: Yes.\n\nChannel 0: email\n\nChannel 1: Mhmm.\n\nChannel 0: or the link. And then you can still use the same router, and there is no cost for upgrading. Just let us know. Okay?\n\nChannel 1: Sure. Sure. I'll call you back. Can you use your number?\n\nChannel 0: Sure.\n\nChannel 1: Right?\n\nChannel 0: Yeah. Yes. This is my direct phone number, or you can press 2 to to tech department. Press 1 for accounts\n\nChannel 1: Sure.\n\nChannel 0: department. But, anyway, we're just working with the same internal one. So, yeah, just get in touch, Nyla. Okay?\n\nChannel 1: Sure. I'll call you back. Thank you so much.\n\nChannel 0: Thank you so\n\nChannel 1: Thank\n\nChannel 0: much.\n\nChannel 1: you.\n\nChannel 0: Have a good one, and be safe. Bye\n\nChannel 1: You\n\nChannel 0: bye.\n\nChannel 1: too. Bye.","paragraphs":[{"sentences":[{"text":"Yes.","start":1.36,"end":1.76,"sentiment":"neutral","sentiment_score":0.0630909651517868},{"text":"Hello?","start":1.76,"end":2.26,"sentiment":"neutral","sentiment_score":0.03800018131732941}],"sentiment":"neutral","sentiment_score":0.050545573234558105,"channel":1,"num_words":2,"start":1.36,"end":2.26},{"sentences":[{"text":"Hi.","start":2.96,"end":3.36,"sentiment":"neutral","sentiment_score":0.13852263987064362},{"text":"Good morning.","start":3.36,"end":4.1,"sentiment":"neutral","sentiment_score":0.28643884509801865},{"text":"This 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representative from Airtel calls a customer named Neshi to confirm their inquiry about using services for their roommates. The representative explains that Neshi can use the services for full gaming and streaming, but recommends a service for email and Facebook streaming only. The representative also provides their direct phone number and advises Neshi to contact them if they decide to upgrade."},"intents":{"segments":[{"text":"This is Melissa Good morning. from Airtel accounts. Am I speaking to Naila? Nyla.","start_word":5,"end_word":18,"intents":[{"intent":"Confirm identity","confidence_score":0.4863406},{"intent":"Provide information","confidence_score":0.03478071}]},{"text":"And, Naila, I've sent you the response in reference with your inquiries. I just wanted to make sure that you received those and answers your questions. Yes, sir.","start_word":54,"end_word":81,"intents":[{"intent":"Provide response","confidence_score":0.13273232}]},{"text":"I just wanted to make sure that you received those and answers your questions. Yes, sir.","start_word":66,"end_word":81,"intents":[{"intent":"Ask questions","confidence_score":0.02184491}]},{"text":"So, technically, what you're planning is you are sharing the services to one person. So in total, you are just using the users are just two? Yes. No. No.","start_word":122,"end_word":150,"intents":[{"intent":"Share services","confidence_score":0.3296739}]},{"text":"Oh, But I can see that my husband, when she he plays game on her on his phone on his laptop, but he cannot have, like, a a good connection. okay. I see.","start_word":159,"end_word":191,"intents":[{"intent":"Provide connection","confidence_score":0.08148854}]}]},"sentiments":{"segments":[{"text":"Yes. Hello? Hi. Good morning. This is Melissa Good morning. from Airtel accounts. Am I speaking to Naila? Nyla. Yes. Yeah. Yes. And Mhmm. it's the same person to Amreyazar? Yes. Okay. Got it.","start_word":0,"end_word":33,"sentiment":"neutral","sentiment_score":0.0867728441953659},{"text":"Thank you so much for confirming. We would like to make sure that we are dealing with the correct account. And, Naila, I've sent you the response in reference with your inquiries. I just wanted to make sure that you received those and answers your questions.","start_word":34,"end_word":79,"sentiment":"positive","sentiment_score":0.436077356338501},{"text":"Yes, sir. I have received your email. I'll come back to you soon because, Mhmm. That's sure. yes, I am looking for an intern that I share with my roommates as well. Oh, okay. I got it. So that would be fine. So, technically, what you're planning is you are sharing the services to one person. So in total, you are just using the users are just two? Yes. No. No. It's only two myself and my husband. Yeah. Oh, But I can see that my husband, when she he plays game on her on his phone on his laptop, but he cannot have, like, a a good connection. okay. I see. So yeah. So, basically, if your husband is into games and then he really needs, like, the reliable services, I suggest you can get the it's my suggestion, Linham Superfast, which is applicable for full gaming, HD four k quality streaming, and also for users for email, only, regular surfing the web, Facebook, and social media, Mhmm. it's applicable for Family 10 plus, plus the full gaming, applicable services. Okay. But once you decided, just let us know. Okay? I've already sent you the, what Yeah. do you call The on details. this, the direct Yes. email Mhmm. or the link. And then you can still use the same router, and there is no cost for upgrading. Just let us know. Okay? Sure. Sure. I'll call you back. Can you use your number? Sure. Right? Yeah. Yes. This is my direct phone number, or you can press 2 to to tech department. 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