{"metadata":{"transaction_key":"deprecated","request_id":"019fb060-4696-79e1-9356-494f1b85f8eb","sha256":"91f92c36f3dac79e75382d479784b2ff5d8af35c56846a34c038a14ec56efa32","created":"2026-07-30T00:15:28.602Z","duration":78.19194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":262,"output_tokens":90},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":306,"output_tokens":306},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":306,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Bruce. It's Andrew from Midland AI. Bruce, did I caught you in a bad time? Oh, thanks. Yes, Bruce. We spoke a few months ago, and at the time, you were busy. So I sent you an email with some of our information about our compliance with the AI MDR platform. And I just wanted to oh, you were the technical director. Right? Oh, I see. Alright. Yeah. It should oh, yes. That's actually what I'm trying to get to. Any chance, Bruce, that you can maybe get me to them if it's possible? Yeah. You know, I'm I'm going to do that. But I just wanna thank you, Bruce. Yeah. Thank you for your time, mate. You have a great day. Bye bye.","confidence":0.9951172,"words":[{"word":"oh","start":6.96,"end":7.2,"confidence":0.93774414,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.0019535645842552185},{"word":"hi","start":7.2,"end":7.44,"confidence":0.98828125,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.004939978942275047},{"word":"bruce","start":7.44,"end":7.8399997,"confidence":0.9975586,"punctuated_word":"Bruce.","sentiment":"neutral","sentiment_score":0.003938799723982811},{"word":"it's","start":7.8399997,"end":8.08,"confidence":0.99853516,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.02060822956264019},{"word":"andrew","start":8.08,"end":8.4,"confidence":0.98535156,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.02351013757288456},{"word":"from","start":8.4,"end":8.639999,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.02029445581138134},{"word":"midland","start":8.639999,"end":9.139999,"confidence":0.46533203,"punctuated_word":"Midland","sentiment":"neutral","sentiment_score":0.021864522248506543},{"word":"ai","start":9.28,"end":9.78,"confidence":0.6954346,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.013239745981991293},{"word":"bruce","start":10.0,"end":10.32,"confidence":0.96240234,"punctuated_word":"Bruce,","sentiment":"neutral","sentiment_score":-0.02608433924615383},{"word":"did","start":10.32,"end":10.559999,"confidence":1.0,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.07032288610935211},{"word":"i","start":10.559999,"end":10.719999,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1053968071937561},{"word":"caught","start":10.719999,"end":10.96,"confidence":0.8671875,"punctuated_word":"caught","sentiment":"neutral","sentiment_score":-0.17508159577846527},{"word":"you","start":10.96,"end":11.04,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.26168349385261536},{"word":"in","start":11.04,"end":11.28,"confidence":0.9277344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.2639770805835724},{"word":"a","start":11.28,"end":11.36,"confidence":0.97998047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2292325049638748},{"word":"bad","start":11.36,"end":11.599999,"confidence":0.99902344,"punctuated_word":"bad","sentiment":"neutral","sentiment_score":-0.2542470395565033},{"word":"time","start":11.599999,"end":12.099999,"confidence":0.99853516,"punctuated_word":"time?","sentiment":"neutral","sentiment_score":-0.25379979610443115},{"word":"oh","start":15.905,"end":16.404999,"confidence":0.9626465,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.04147559404373169},{"word":"thanks","start":16.625,"end":17.125,"confidence":0.91552734,"punctuated_word":"thanks.","sentiment":"neutral","sentiment_score":0.10536406189203262},{"word":"yes","start":18.064999,"end":18.385,"confidence":0.8894043,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":0.06530068814754486},{"word":"bruce","start":18.385,"end":18.885,"confidence":0.9926758,"punctuated_word":"Bruce.","sentiment":"neutral","sentiment_score":0.06629493087530136},{"word":"we","start":19.025,"end":19.265,"confidence":0.94384766,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.03551938012242317},{"word":"spoke","start":19.265,"end":19.585,"confidence":1.0,"punctuated_word":"spoke","sentiment":"neutral","sentiment_score":0.02466956526041031},{"word":"a","start":19.585,"end":19.664999,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0059914179146289825},{"word":"few","start":19.664999,"end":19.904999,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.00616854801774025},{"word":"months","start":19.904999,"end":20.224998,"confidence":0.99902344,"punctuated_word":"months","sentiment":"neutral","sentiment_score":-0.0028419606387615204},{"word":"ago","start":20.224998,"end":20.705,"confidence":0.8569336,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":0.006189672276377678},{"word":"and","start":20.705,"end":21.025,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0064865946769714355},{"word":"at","start":21.025,"end":21.185,"confidence":0.9604492,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.018681269139051437},{"word":"the","start":21.185,"end":21.345,"confidence":0.8852539,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.010994475334882736},{"word":"time","start":21.345,"end":21.505,"confidence":0.82592773,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.014832036569714546},{"word":"you","start":21.505,"end":21.664999,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07021371275186539},{"word":"were","start":21.664999,"end":21.904999,"confidence":0.984375,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.06361978501081467},{"word":"busy","start":21.904999,"end":22.145,"confidence":0.9301758,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":-0.01412288099527359},{"word":"so","start":22.145,"end":22.305,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01884692534804344},{"word":"i","start":22.305,"end":22.465,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01837296038866043},{"word":"sent","start":22.465,"end":22.705,"confidence":0.99902344,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.023218020796775814},{"word":"you","start":22.705,"end":22.865,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01065671443939209},{"word":"an","start":22.865,"end":23.025,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.012904167175292969},{"word":"email","start":23.025,"end":23.525,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.03323078528046608},{"word":"with","start":23.585,"end":23.825,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.0225633904337883},{"word":"some","start":23.825,"end":24.064999,"confidence":1.0,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.01163434237241745},{"word":"of","start":24.064999,"end":24.145,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.012763507664203644},{"word":"our","start":24.145,"end":24.384998,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.006551526486873627},{"word":"information","start":24.384998,"end":24.884998,"confidence":1.0,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.014154080301523209},{"word":"about","start":25.025,"end":25.525,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.01150054857134819},{"word":"our","start":25.744999,"end":26.064999,"confidence":0.98828125,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.016689013689756393},{"word":"compliance","start":26.064999,"end":26.564999,"confidence":0.9448242,"punctuated_word":"compliance","sentiment":"neutral","sentiment_score":0.020365778356790543},{"word":"with","start":26.625,"end":26.785,"confidence":0.85839844,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.002972245216369629},{"word":"the","start":26.785,"end":27.265,"confidence":0.9526367,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.012952081859111786},{"word":"ai","start":27.265,"end":27.585,"confidence":0.9819336,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.02439708635210991},{"word":"mdr","start":27.585,"end":28.085,"confidence":0.92529297,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":-0.017187494784593582},{"word":"platform","start":28.145,"end":28.645,"confidence":0.87719727,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":-0.009754650294780731},{"word":"and","start":29.51,"end":29.71,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.004248756915330887},{"word":"i","start":29.71,"end":29.91,"confidence":0.5390625,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09808801114559174},{"word":"just","start":29.91,"end":30.15,"confidence":0.97265625,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.10463300347328186},{"word":"wanted","start":30.15,"end":30.65,"confidence":0.99902344,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":-0.1268521398305893},{"word":"to","start":38.07,"end":38.15,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0169074609875679},{"word":"oh","start":38.31,"end":38.81,"confidence":0.86499023,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":-0.016153492033481598},{"word":"you","start":39.59,"end":39.75,"confidence":0.9394531,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.018552349880337715},{"word":"were","start":39.75,"end":39.989998,"confidence":0.6533203,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.02941320091485977},{"word":"the","start":39.989998,"end":40.31,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02681252546608448},{"word":"technical","start":40.31,"end":40.81,"confidence":1.0,"punctuated_word":"technical","sentiment":"neutral","sentiment_score":-0.016912879422307014},{"word":"director","start":40.87,"end":41.35,"confidence":0.9980469,"punctuated_word":"director.","sentiment":"neutral","sentiment_score":-0.02993183024227619},{"word":"right","start":41.35,"end":41.85,"confidence":0.99853516,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":-0.013461504131555556},{"word":"oh","start":47.035,"end":47.355,"confidence":0.94799805,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.007786734029650688},{"word":"i","start":47.355,"end":47.594997,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.008792916312813759},{"word":"see","start":47.594997,"end":48.094997,"confidence":1.0,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.004963844083249569},{"word":"alright","start":48.714996,"end":49.214996,"confidence":0.95703125,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.019576363265514377},{"word":"yeah","start":49.675,"end":49.914997,"confidence":0.9980469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0173480361700058},{"word":"it","start":49.914997,"end":50.074997,"confidence":0.7553711,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.008609835058450699},{"word":"should","start":50.074997,"end":50.574997,"confidence":0.9604492,"punctuated_word":"should","sentiment":"neutral","sentiment_score":0.01608194410800934},{"word":"oh","start":54.714996,"end":54.875,"confidence":0.9885254,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":0.03731462359428406},{"word":"yes","start":54.875,"end":55.375,"confidence":0.9499512,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.05782517045736313},{"word":"that's","start":55.434998,"end":55.675,"confidence":0.9328613,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.040340714156627655},{"word":"actually","start":55.675,"end":55.995,"confidence":0.9863281,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.03846682235598564},{"word":"what","start":55.995,"end":56.235,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.001619536429643631},{"word":"i'm","start":56.235,"end":56.394997,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.008133886381983757},{"word":"trying","start":56.394997,"end":56.714996,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.004887286573648453},{"word":"to","start":56.714996,"end":56.875,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.003137916326522827},{"word":"get","start":56.875,"end":57.274998,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.0009024664759635924},{"word":"to","start":57.274998,"end":57.774998,"confidence":0.9951172,"punctuated_word":"to.","sentiment":"neutral","sentiment_score":0.010755252093076706},{"word":"any","start":59.2,"end":59.44,"confidence":0.9819336,"punctuated_word":"Any","sentiment":"neutral","sentiment_score":0.0425572507083416},{"word":"chance","start":59.44,"end":59.84,"confidence":0.98950195,"punctuated_word":"chance,","sentiment":"neutral","sentiment_score":0.02415454387664795},{"word":"bruce","start":59.84,"end":60.08,"confidence":0.99902344,"punctuated_word":"Bruce,","sentiment":"neutral","sentiment_score":0.045836254954338074},{"word":"that","start":60.08,"end":60.24,"confidence":0.9741211,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.046765267848968506},{"word":"you","start":60.24,"end":60.4,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.022012371569871902},{"word":"can","start":60.4,"end":60.9,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.028624430298805237},{"word":"maybe","start":61.28,"end":61.68,"confidence":0.8569336,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.0317569337785244},{"word":"get","start":61.68,"end":61.92,"confidence":0.9980469,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.017476335167884827},{"word":"me","start":61.92,"end":62.08,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.010286308825016022},{"word":"to","start":62.08,"end":62.24,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01955173909664154},{"word":"them","start":62.24,"end":62.56,"confidence":1.0,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.0002248063683509827},{"word":"if","start":62.56,"end":62.8,"confidence":0.7739258,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.02403026632964611},{"word":"it's","start":62.8,"end":63.04,"confidence":0.9995117,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.0041835978627204895},{"word":"possible","start":63.04,"end":63.54,"confidence":0.9951172,"punctuated_word":"possible?","sentiment":"neutral","sentiment_score":0.010939270257949827},{"word":"yeah","start":68.31694,"end":68.81694,"confidence":0.8640137,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0971800535917282},{"word":"you","start":68.95694,"end":69.116936,"confidence":0.61621094,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.07833482325077057},{"word":"know","start":69.116936,"end":69.27694,"confidence":0.9758301,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.09370681643486024},{"word":"i'm","start":69.27694,"end":69.59694,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.09812647104263306},{"word":"i'm","start":69.59694,"end":69.67693,"confidence":0.7631836,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.07509004324674606},{"word":"going","start":69.67693,"end":69.91694,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.11874736845493317},{"word":"to","start":69.91694,"end":69.99693,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11075188964605331},{"word":"do","start":69.99693,"end":70.23694,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.07947862893342972},{"word":"that","start":70.23694,"end":70.73694,"confidence":0.9057617,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.09166795015335084},{"word":"but","start":70.796936,"end":71.036934,"confidence":0.6303711,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.14573156833648682},{"word":"i","start":71.036934,"end":71.116936,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.16133543848991394},{"word":"just","start":71.116936,"end":71.35693,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.19703029096126556},{"word":"wanna","start":71.35693,"end":71.59694,"confidence":0.9863281,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.2309374213218689},{"word":"thank","start":71.59694,"end":71.83694,"confidence":0.9980469,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.24633994698524475},{"word":"you","start":71.83694,"end":71.99693,"confidence":0.8312988,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.32460635900497437},{"word":"bruce","start":71.99693,"end":72.31694,"confidence":0.9057617,"punctuated_word":"Bruce.","sentiment":"neutral","sentiment_score":0.3223239779472351},{"word":"yeah","start":72.31694,"end":72.63694,"confidence":0.6303711,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.2995487451553345},{"word":"thank","start":72.63694,"end":72.796936,"confidence":0.9941406,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5224156379699707},{"word":"you","start":72.796936,"end":72.95694,"confidence":0.9980469,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.508190393447876},{"word":"for","start":72.95694,"end":73.116936,"confidence":0.99902344,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5586852431297302},{"word":"your","start":73.116936,"end":73.19694,"confidence":0.99609375,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.4837325811386109},{"word":"time","start":73.19694,"end":73.436935,"confidence":0.95825195,"punctuated_word":"time,","sentiment":"positive","sentiment_score":0.6322645545005798},{"word":"mate","start":73.436935,"end":73.756935,"confidence":0.9680176,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.5896925330162048},{"word":"you","start":73.756935,"end":73.83694,"confidence":0.5800781,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.6461675763130188},{"word":"have","start":73.83694,"end":73.99693,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.663935661315918},{"word":"a","start":73.99693,"end":74.15694,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6526755094528198},{"word":"great","start":74.15694,"end":74.31694,"confidence":1.0,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.6528148055076599},{"word":"day","start":74.31694,"end":74.81694,"confidence":1.0,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.6362062692642212},{"word":"bye","start":75.756935,"end":75.91694,"confidence":0.99121094,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.15374884009361267},{"word":"bye","start":75.91694,"end":76.41694,"confidence":0.9970703,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.1157105565071106}],"paragraphs":{"transcript":"\nOh, hi, Bruce. It's Andrew from Midland AI. Bruce, did I caught you in a bad time? Oh, thanks. Yes, Bruce.\n\nWe spoke a few months ago, and at the time, you were busy. So I sent you an email with some of our information about our compliance with the AI MDR platform. And I just wanted to oh, you were the technical director. Right? Oh, I see.\n\nAlright. Yeah. It should oh, yes. That's actually what I'm trying to get to. Any chance, Bruce, that you can maybe get me to them if it's possible?\n\nYeah. You know, I'm I'm going to do that. But I just wanna thank you, Bruce. Yeah. Thank you for your time, mate.\n\nYou have a great day. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Bruce.","start":6.96,"end":7.8399997,"sentiment":"neutral","sentiment_score":0.0023084046940008798},{"text":"It's Andrew from Midland AI.","start":7.8399997,"end":9.78,"sentiment":"neutral","sentiment_score":0.019903418235480787},{"text":"Bruce, did I caught you in a bad time?","start":10.0,"end":12.099999,"sentiment":"neutral","sentiment_score":-0.18220283815430272},{"text":"Oh, thanks.","start":15.905,"end":17.125,"sentiment":"neutral","sentiment_score":0.03194423392415047},{"text":"Yes, Bruce.","start":18.064999,"end":18.885,"sentiment":"neutral","sentiment_score":0.06579780951142311}],"sentiment":"neutral","sentiment_score":-0.06370948339324622,"num_words":21,"start":6.96,"end":18.885},{"sentences":[{"text":"We spoke a few months ago, and at the time, you were busy.","start":19.025,"end":22.145,"sentiment":"neutral","sentiment_score":-0.00943215678517635},{"text":"So I sent you an email with some of our information about our compliance with the AI MDR platform.","start":22.145,"end":28.645,"sentiment":"neutral","sentiment_score":0.00834753952528301},{"text":"And I just wanted to oh, you were the technical director.","start":29.51,"end":41.35,"sentiment":"neutral","sentiment_score":-0.04440960457379168},{"text":"Right?","start":41.35,"end":41.85,"sentiment":"neutral","sentiment_score":-0.013461504131555556},{"text":"Oh, I see.","start":47.035,"end":48.094997,"sentiment":"neutral","sentiment_score":-0.007181164808571339}],"sentiment":"neutral","sentiment_score":-0.010372881619061561,"num_words":47,"start":19.025,"end":48.094997},{"sentences":[{"text":"Alright.","start":48.714996,"end":49.214996,"sentiment":"neutral","sentiment_score":0.019576363265514377},{"text":"Yeah.","start":49.675,"end":49.914997,"sentiment":"neutral","sentiment_score":0.0173480361700058},{"text":"It should oh, yes.","start":49.914997,"end":55.375,"sentiment":"neutral","sentiment_score":0.029957893304526806},{"text":"That's actually what I'm trying to get to.","start":55.434998,"end":57.774998,"sentiment":"neutral","sentiment_score":0.013530485099181533},{"text":"Any chance, Bruce, that you can maybe get me to them if it's possible?","start":59.2,"end":63.54,"sentiment":"neutral","sentiment_score":0.02345709835312196}],"sentiment":"neutral","sentiment_score":0.021192829656813825,"num_words":28,"start":48.714996,"end":63.54},{"sentences":[{"text":"Yeah.","start":68.31694,"end":68.81694,"sentiment":"neutral","sentiment_score":0.0971800535917282},{"text":"You know, I'm I'm going to do that.","start":68.95694,"end":70.73694,"sentiment":"neutral","sentiment_score":0.09323799889534712},{"text":"But I just wanna thank you, Bruce.","start":70.796936,"end":72.31694,"sentiment":"neutral","sentiment_score":0.2326150004352842},{"text":"Yeah.","start":72.31694,"end":72.63694,"sentiment":"neutral","sentiment_score":0.2995487451553345},{"text":"Thank you for your time, mate.","start":72.63694,"end":73.756935,"sentiment":"positive","sentiment_score":0.5491634905338287}],"sentiment":"neutral","sentiment_score":0.2637355972243392,"num_words":23,"start":68.31694,"end":73.756935},{"sentences":[{"text":"You have a great day.","start":73.756935,"end":74.81694,"sentiment":"positive","sentiment_score":0.6503599643707275},{"text":"Bye bye.","start":75.756935,"end":76.41694,"sentiment":"neutral","sentiment_score":0.13472969830036163}],"sentiment":"positive","sentiment_score":0.5030370312077659,"num_words":7,"start":73.756935,"end":76.41694}]}}]},{"alternatives":[{"transcript":"Hello. This is Bruce Kaye. I'm unable to take it. Hello, Bruce Kaye. Not really. No. What's it about? Yeah. That's that's that's not not something I'll look after at all. Something in someone in Perth would have to help you. Yeah. But it's mostly geological and engineering. There's there's IT IT people in Perth who can probably help. Yes. I think you better just to phone the office in Perth. Yeah. Thank you. Bye.","confidence":0.9890137,"words":[{"word":"hello","start":0.88,"end":1.1999999,"confidence":0.93847656,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":-0.022234462201595303},{"word":"this","start":1.1999999,"end":1.4399999,"confidence":0.99902344,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.030046071857213977},{"word":"is","start":1.4399999,"end":1.68,"confidence":0.9951172,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.016613641753792763},{"word":"bruce","start":1.68,"end":2.0,"confidence":0.9921875,"punctuated_word":"Bruce","sentiment":"neutral","sentiment_score":-0.022244196385145187},{"word":"kaye","start":2.0,"end":2.3999999,"confidence":0.80078125,"punctuated_word":"Kaye.","sentiment":"neutral","sentiment_score":-0.03116302192211151},{"word":"i'm","start":2.3999999,"end":2.6399999,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.2580443322658539},{"word":"unable","start":2.6399999,"end":3.12,"confidence":0.9921875,"punctuated_word":"unable","sentiment":"neutral","sentiment_score":-0.30142539739608765},{"word":"to","start":3.12,"end":3.28,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.3093261420726776},{"word":"take","start":3.28,"end":3.52,"confidence":0.99121094,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.4005279242992401},{"word":"it","start":3.52,"end":4.02,"confidence":0.5111084,"punctuated_word":"it.","sentiment":"negative","sentiment_score":-0.3504202365875244},{"word":"hello","start":4.16,"end":4.56,"confidence":0.95874023,"punctuated_word":"Hello,","sentiment":"neutral","sentiment_score":-0.056763917207717896},{"word":"bruce","start":4.56,"end":5.06,"confidence":0.99902344,"punctuated_word":"Bruce","sentiment":"neutral","sentiment_score":-0.04745487868785858},{"word":"kaye","start":5.12,"end":5.62,"confidence":0.84309894,"punctuated_word":"Kaye.","sentiment":"neutral","sentiment_score":-0.0288270004093647},{"word":"not","start":13.575,"end":13.815001,"confidence":0.85839844,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.23342201113700867},{"word":"really","start":13.815001,"end":14.295,"confidence":0.98950195,"punctuated_word":"really.","sentiment":"neutral","sentiment_score":-0.26100438833236694},{"word":"no","start":14.295,"end":14.795,"confidence":0.9980469,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.18374457955360413},{"word":"what's","start":15.655001,"end":15.975,"confidence":0.9272461,"punctuated_word":"What's","sentiment":"neutral","sentiment_score":-0.08041134476661682},{"word":"it","start":15.975,"end":16.135,"confidence":0.9223633,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.04036495089530945},{"word":"about","start":16.135,"end":16.635,"confidence":0.9980469,"punctuated_word":"about?","sentiment":"neutral","sentiment_score":-0.03891415894031525},{"word":"yeah","start":29.31,"end":29.630001,"confidence":0.7680664,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.013132812455296516},{"word":"that's","start":29.630001,"end":30.03,"confidence":0.9890137,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.047359779477119446},{"word":"that's","start":30.03,"end":30.43,"confidence":0.99902344,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.1248798817396164},{"word":"that's","start":30.43,"end":30.93,"confidence":0.9975586,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.1634945124387741},{"word":"not","start":31.07,"end":31.310001,"confidence":0.9980469,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.13257543742656708},{"word":"not","start":31.310001,"end":31.55,"confidence":0.9951172,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.23842279613018036},{"word":"something","start":31.55,"end":32.05,"confidence":0.9980469,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.2417944222688675},{"word":"i'll","start":32.11,"end":32.35,"confidence":0.76123047,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.18097840249538424},{"word":"look","start":32.35,"end":32.59,"confidence":0.9970703,"punctuated_word":"look","sentiment":"neutral","sentiment_score":-0.16135603189468384},{"word":"after","start":32.59,"end":32.91,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.19292426109313965},{"word":"at","start":32.91,"end":33.07,"confidence":0.95947266,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.17265337705612183},{"word":"all","start":33.07,"end":33.57,"confidence":0.9951172,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":-0.1356097012758255},{"word":"something","start":33.95,"end":34.27,"confidence":0.9892578,"punctuated_word":"Something","sentiment":"neutral","sentiment_score":-0.11860106885433196},{"word":"in","start":34.27,"end":34.43,"confidence":0.97802734,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.11027631908655168},{"word":"someone","start":34.67,"end":34.989998,"confidence":0.9980469,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":-0.09217499196529388},{"word":"in","start":34.989998,"end":35.23,"confidence":0.9970703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08153809607028961},{"word":"perth","start":35.23,"end":35.63,"confidence":0.984375,"punctuated_word":"Perth","sentiment":"neutral","sentiment_score":-0.08779871463775635},{"word":"would","start":35.63,"end":35.79,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.06460248678922653},{"word":"have","start":35.79,"end":36.03,"confidence":0.99609375,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.056051213294267654},{"word":"to","start":36.03,"end":36.11,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.01732344925403595},{"word":"help","start":36.11,"end":36.43,"confidence":1.0,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.010857410728931429},{"word":"you","start":36.43,"end":36.93,"confidence":0.9975586,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.02445049211382866},{"word":"yeah","start":41.954998,"end":42.435,"confidence":0.8701172,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.018399730324745175},{"word":"but","start":42.435,"end":42.675,"confidence":0.84472656,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.024952974170446396},{"word":"it's","start":42.675,"end":42.755,"confidence":0.99853516,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.03147352486848831},{"word":"mostly","start":42.755,"end":43.255,"confidence":0.9951172,"punctuated_word":"mostly","sentiment":"neutral","sentiment_score":-0.03286823630332947},{"word":"geological","start":43.715,"end":44.215,"confidence":0.80078125,"punctuated_word":"geological","sentiment":"neutral","sentiment_score":-0.026174847036600113},{"word":"and","start":44.675,"end":44.995,"confidence":0.9951172,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.056781455874443054},{"word":"engineering","start":44.995,"end":45.495,"confidence":0.98657227,"punctuated_word":"engineering.","sentiment":"neutral","sentiment_score":-0.042112138122320175},{"word":"there's","start":49.315,"end":49.795,"confidence":0.72387695,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":0.007176453247666359},{"word":"there's","start":49.795,"end":50.035,"confidence":0.8354492,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.010121997445821762},{"word":"it","start":50.035,"end":50.535,"confidence":0.96777344,"punctuated_word":"IT","sentiment":"neutral","sentiment_score":0.008221402764320374},{"word":"it","start":50.754997,"end":51.235,"confidence":0.9223633,"punctuated_word":"IT","sentiment":"neutral","sentiment_score":-0.00009290874004364014},{"word":"people","start":51.235,"end":51.715,"confidence":0.9980469,"punctuated_word":"people","sentiment":"neutral","sentiment_score":0.02460048347711563},{"word":"in","start":51.715,"end":51.875,"confidence":0.9770508,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.019252195954322815},{"word":"perth","start":51.875,"end":52.195,"confidence":0.96777344,"punctuated_word":"Perth","sentiment":"neutral","sentiment_score":-0.0018452629446983335},{"word":"who","start":52.195,"end":52.434998,"confidence":0.7919922,"punctuated_word":"who","sentiment":"neutral","sentiment_score":0.03809023275971413},{"word":"can","start":52.434998,"end":52.595,"confidence":0.9863281,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0462486706674099},{"word":"probably","start":52.595,"end":53.075,"confidence":0.9863281,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":0.06382475793361664},{"word":"help","start":53.075,"end":53.575,"confidence":0.9951172,"punctuated_word":"help.","sentiment":"neutral","sentiment_score":0.021906759589910507},{"word":"yes","start":63.87,"end":64.369995,"confidence":0.7631836,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.04862328618764877},{"word":"i","start":64.59,"end":64.75,"confidence":0.8203125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.02147006243467331},{"word":"think","start":64.75,"end":64.99,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.01179138571023941},{"word":"you","start":64.99,"end":65.23,"confidence":0.875,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.02372552454471588},{"word":"better","start":65.23,"end":65.55,"confidence":0.40673828,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.02170930802822113},{"word":"just","start":65.55,"end":65.79,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.004268743097782135},{"word":"to","start":65.79,"end":65.87,"confidence":0.9667969,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.005211628973484039},{"word":"phone","start":65.87,"end":66.19,"confidence":0.7963867,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.001852039247751236},{"word":"the","start":66.19,"end":66.35,"confidence":0.8442383,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02541937306523323},{"word":"office","start":66.35,"end":66.75,"confidence":1.0,"punctuated_word":"office","sentiment":"neutral","sentiment_score":-0.01644551381468773},{"word":"in","start":66.75,"end":66.91,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.02034343034029007},{"word":"perth","start":66.91,"end":67.41,"confidence":0.98413086,"punctuated_word":"Perth.","sentiment":"neutral","sentiment_score":-0.002120392397046089},{"word":"yeah","start":73.63693,"end":74.13693,"confidence":0.8840332,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.49625706672668457},{"word":"thank","start":74.19694,"end":74.436935,"confidence":0.48120117,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5905153751373291},{"word":"you","start":74.436935,"end":74.936935,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3629743158817291},{"word":"bye","start":75.076935,"end":75.576935,"confidence":0.9838867,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.23676471412181857}],"paragraphs":{"transcript":"\nHello. This is Bruce Kaye. I'm unable to take it. Hello, Bruce Kaye. Not really.\n\nNo. What's it about? Yeah. That's that's that's not not something I'll look after at all. Something in someone in Perth would have to help you.\n\nYeah. But it's mostly geological and engineering. There's there's IT IT people in Perth who can probably help. Yes. I think you better just to phone the office in Perth.\n\nYeah. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":-0.022234462201595303},{"text":"This is Bruce Kaye.","start":1.1999999,"end":2.3999999,"sentiment":"neutral","sentiment_score":-0.02501673297956586},{"text":"I'm unable to take it.","start":2.3999999,"end":4.02,"sentiment":"neutral","sentiment_score":-0.3239488065242767},{"text":"Hello, Bruce Kaye.","start":4.16,"end":5.62,"sentiment":"neutral","sentiment_score":-0.04434859876831373},{"text":"Not really.","start":13.575,"end":14.295,"sentiment":"neutral","sentiment_score":-0.2472131997346878}],"sentiment":"neutral","sentiment_score":-0.1579678415010373,"num_words":15,"start":0.88,"end":14.295},{"sentences":[{"text":"No.","start":14.295,"end":14.795,"sentiment":"neutral","sentiment_score":-0.18374457955360413},{"text":"What's it about?","start":15.655001,"end":16.635,"sentiment":"neutral","sentiment_score":-0.053230151534080505},{"text":"Yeah.","start":29.31,"end":29.630001,"sentiment":"neutral","sentiment_score":0.013132812455296516},{"text":"That's that's that's not not something I'll look after at all.","start":29.630001,"end":33.57,"sentiment":"neutral","sentiment_score":-0.1629135093905709},{"text":"Something in someone in Perth would have to help you.","start":33.95,"end":36.93,"sentiment":"neutral","sentiment_score":-0.06419594213366508}],"sentiment":"neutral","sentiment_score":-0.10631962485898,"num_words":26,"start":14.295,"end":36.93},{"sentences":[{"text":"Yeah.","start":41.954998,"end":42.435,"sentiment":"neutral","sentiment_score":-0.018399730324745175},{"text":"But it's mostly geological and engineering.","start":42.435,"end":45.495,"sentiment":"neutral","sentiment_score":-0.035727196062604584},{"text":"There's there's IT IT people in Perth who can probably help.","start":49.315,"end":53.575,"sentiment":"neutral","sentiment_score":0.021591343832286922},{"text":"Yes.","start":63.87,"end":64.369995,"sentiment":"neutral","sentiment_score":0.04862328618764877},{"text":"I think you better just to phone the office in Perth.","start":64.59,"end":67.41,"sentiment":"neutral","sentiment_score":-0.007037386128848249}],"sentiment":"neutral","sentiment_score":-0.0008015361924966176,"num_words":30,"start":41.954998,"end":67.41},{"sentences":[{"text":"Yeah.","start":73.63693,"end":74.13693,"sentiment":"positive","sentiment_score":0.49625706672668457},{"text":"Thank you.","start":74.19694,"end":74.936935,"sentiment":"positive","sentiment_score":0.4767448455095291},{"text":"Bye.","start":75.076935,"end":75.576935,"sentiment":"neutral","sentiment_score":0.23676471412181857}],"sentiment":"positive","sentiment_score":0.42162786796689034,"num_words":4,"start":73.63693,"end":75.576935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Bruce Kaye. I'm unable to take it. Hello, Bruce Kaye.\n\nChannel 0: Oh, hi, Bruce. It's Andrew from Midland AI. Bruce, did I caught you in a bad time?\n\nChannel 1: Not really. No. What's\n\nChannel 0: Oh,\n\nChannel 1: it about?\n\nChannel 0: thanks. Yes, Bruce. We spoke a few months ago, and at the time, you were busy. So I sent you an email with some of our information about our compliance with the AI MDR platform.\n\nChannel 1: Yeah.\n\nChannel 0: And\n\nChannel 1: That's\n\nChannel 0: I just\n\nChannel 1: that's\n\nChannel 0: wanted\n\nChannel 1: that's not not something I'll look after at all. Something in someone in Perth would have to help you.\n\nChannel 0: to oh, you were the technical director. Right?\n\nChannel 1: Yeah. But it's mostly geological and engineering.\n\nChannel 0: Oh, I see. Alright.\n\nChannel 1: There's\n\nChannel 0: Yeah.\n\nChannel 1: there's\n\nChannel 0: It\n\nChannel 1: IT\n\nChannel 0: should\n\nChannel 1: IT people in Perth who can probably help.\n\nChannel 0: oh, yes. That's actually what I'm trying to get to. Any chance, Bruce, that you can maybe get me to them if it's possible?\n\nChannel 1: Yes. I think you better just to phone the office in Perth.\n\nChannel 0: Yeah. You know, I'm I'm going to do that. But I just wanna thank you, Bruce. Yeah. Thank you for your time, mate.\n\nChannel 1: Yeah.\n\nChannel 0: You have a great\n\nChannel 1: Thank\n\nChannel 0: day.\n\nChannel 1: you. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":-0.022234462201595303},{"text":"This is Bruce Kaye.","start":1.1999999,"end":2.3999999,"sentiment":"neutral","sentiment_score":-0.02501673297956586},{"text":"I'm unable to take it.","start":2.3999999,"end":4.02,"sentiment":"neutral","sentiment_score":-0.3239488065242767},{"text":"Hello, Bruce Kaye.","start":4.16,"end":5.62,"sentiment":"neutral","sentiment_score":-0.04434859876831373}],"sentiment":"neutral","sentiment_score":-0.14423778638816798,"channel":1,"num_words":13,"start":0.88,"end":5.62},{"sentences":[{"text":"Oh, hi, Bruce.","start":6.96,"end":7.8399997,"sentiment":"neutral","sentiment_score":0.0023084046940008798},{"text":"It's Andrew from Midland AI.","start":7.8399997,"end":9.78,"sentiment":"neutral","sentiment_score":0.019903418235480787},{"text":"Bruce, did I caught you in a bad time?","start":10.0,"end":12.099999,"sentiment":"neutral","sentiment_score":-0.18220283815430272}],"sentiment":"neutral","sentiment_score":-0.09019901400760692,"channel":0,"num_words":17,"start":6.96,"end":12.099999},{"sentences":[{"text":"Not really.","start":13.575,"end":14.295,"sentiment":"neutral","sentiment_score":-0.2472131997346878},{"text":"No.","start":14.295,"end":14.795,"sentiment":"neutral","sentiment_score":-0.18374457955360413},{"text":"What's","start":15.655001,"end":15.975,"sentiment":"neutral","sentiment_score":-0.08041134476661682}],"sentiment":"neutral","sentiment_score":-0.18964558094739914,"channel":1,"num_words":4,"start":13.575,"end":15.975},{"sentences":[{"text":"Oh,","start":15.905,"end":16.404999,"sentiment":"neutral","sentiment_score":-0.04147559404373169}],"sentiment":"neutral","sentiment_score":-0.04147559404373169,"channel":0,"num_words":1,"start":15.905,"end":16.404999},{"sentences":[{"text":"it about?","start":15.975,"end":16.635,"sentiment":"neutral","sentiment_score":-0.03963955491781235}],"sentiment":"neutral","sentiment_score":-0.03963955491781235,"channel":1,"num_words":2,"start":15.975,"end":16.635},{"sentences":[{"text":"thanks.","start":16.625,"end":17.125,"sentiment":"neutral","sentiment_score":0.10536406189203262},{"text":"Yes, Bruce.","start":18.064999,"end":18.885,"sentiment":"neutral","sentiment_score":0.06579780951142311},{"text":"We spoke a few months ago, and at the time, you were busy.","start":19.025,"end":22.145,"sentiment":"neutral","sentiment_score":-0.00943215678517635},{"text":"So I sent you an email with some of our information about our compliance with the AI MDR platform.","start":22.145,"end":28.645,"sentiment":"neutral","sentiment_score":0.00834753952528301}],"sentiment":"neutral","sentiment_score":0.007798425533941814,"channel":0,"num_words":35,"start":16.625,"end":28.645},{"sentences":[{"text":"Yeah.","start":29.31,"end":29.630001,"sentiment":"neutral","sentiment_score":0.013132812455296516}],"sentiment":"neutral","sentiment_score":0.013132812455296516,"channel":1,"num_words":1,"start":29.31,"end":29.630001},{"sentences":[{"text":"And","start":29.51,"end":29.71,"sentiment":"neutral","sentiment_score":-0.004248756915330887}],"sentiment":"neutral","sentiment_score":-0.004248756915330887,"channel":0,"num_words":1,"start":29.51,"end":29.71},{"sentences":[{"text":"That's","start":29.630001,"end":30.03,"sentiment":"neutral","sentiment_score":-0.047359779477119446}],"sentiment":"neutral","sentiment_score":-0.047359779477119446,"channel":1,"num_words":1,"start":29.630001,"end":30.03},{"sentences":[{"text":"I just","start":29.71,"end":30.15,"sentiment":"neutral","sentiment_score":-0.1013605073094368}],"sentiment":"neutral","sentiment_score":-0.1013605073094368,"channel":0,"num_words":2,"start":29.71,"end":30.15},{"sentences":[{"text":"that's","start":30.03,"end":30.43,"sentiment":"neutral","sentiment_score":-0.1248798817396164}],"sentiment":"neutral","sentiment_score":-0.1248798817396164,"channel":1,"num_words":1,"start":30.03,"end":30.43},{"sentences":[{"text":"wanted","start":30.15,"end":30.65,"sentiment":"neutral","sentiment_score":-0.1268521398305893}],"sentiment":"neutral","sentiment_score":-0.1268521398305893,"channel":0,"num_words":1,"start":30.15,"end":30.65},{"sentences":[{"text":"that's not not something I'll look after at all.","start":30.43,"end":33.57,"sentiment":"neutral","sentiment_score":-0.17997877134217155},{"text":"Something in someone in Perth would have to help you.","start":33.95,"end":36.93,"sentiment":"neutral","sentiment_score":-0.06419594213366508}],"sentiment":"neutral","sentiment_score":-0.11904044017979973,"channel":1,"num_words":19,"start":30.43,"end":36.93},{"sentences":[{"text":"to oh, you were the technical director.","start":38.07,"end":41.35,"sentiment":"neutral","sentiment_score":-0.022097676992416382},{"text":"Right?","start":41.35,"end":41.85,"sentiment":"neutral","sentiment_score":-0.013461504131555556}],"sentiment":"neutral","sentiment_score":-0.02101815538480878,"channel":0,"num_words":8,"start":38.07,"end":41.85},{"sentences":[{"text":"Yeah.","start":41.954998,"end":42.435,"sentiment":"neutral","sentiment_score":-0.018399730324745175},{"text":"But it's mostly geological and engineering.","start":42.435,"end":45.495,"sentiment":"neutral","sentiment_score":-0.035727196062604584}],"sentiment":"neutral","sentiment_score":-0.033251843814338954,"channel":1,"num_words":7,"start":41.954998,"end":45.495},{"sentences":[{"text":"Oh, I see.","start":47.035,"end":48.094997,"sentiment":"neutral","sentiment_score":-0.007181164808571339},{"text":"Alright.","start":48.714996,"end":49.214996,"sentiment":"neutral","sentiment_score":0.019576363265514377}],"sentiment":"neutral","sentiment_score":-0.0004917827900499097,"channel":0,"num_words":4,"start":47.035,"end":49.214996},{"sentences":[{"text":"There's","start":49.315,"end":49.795,"sentiment":"neutral","sentiment_score":0.007176453247666359}],"sentiment":"neutral","sentiment_score":0.007176453247666359,"channel":1,"num_words":1,"start":49.315,"end":49.795},{"sentences":[{"text":"Yeah.","start":49.675,"end":49.914997,"sentiment":"neutral","sentiment_score":0.0173480361700058}],"sentiment":"neutral","sentiment_score":0.0173480361700058,"channel":0,"num_words":1,"start":49.675,"end":49.914997},{"sentences":[{"text":"there's","start":49.795,"end":50.035,"sentiment":"neutral","sentiment_score":0.010121997445821762}],"sentiment":"neutral","sentiment_score":0.010121997445821762,"channel":1,"num_words":1,"start":49.795,"end":50.035},{"sentences":[{"text":"It","start":49.914997,"end":50.074997,"sentiment":"neutral","sentiment_score":0.008609835058450699}],"sentiment":"neutral","sentiment_score":0.008609835058450699,"channel":0,"num_words":1,"start":49.914997,"end":50.074997},{"sentences":[{"text":"IT","start":50.035,"end":50.535,"sentiment":"neutral","sentiment_score":0.008221402764320374}],"sentiment":"neutral","sentiment_score":0.008221402764320374,"channel":1,"num_words":1,"start":50.035,"end":50.535},{"sentences":[{"text":"should","start":50.074997,"end":50.574997,"sentiment":"neutral","sentiment_score":0.01608194410800934}],"sentiment":"neutral","sentiment_score":0.01608194410800934,"channel":0,"num_words":1,"start":50.074997,"end":50.574997},{"sentences":[{"text":"IT people in Perth who can probably help.","start":50.754997,"end":53.575,"sentiment":"neutral","sentiment_score":0.026498116087168455}],"sentiment":"neutral","sentiment_score":0.026498116087168455,"channel":1,"num_words":8,"start":50.754997,"end":53.575},{"sentences":[{"text":"oh, yes.","start":54.714996,"end":55.375,"sentiment":"neutral","sentiment_score":0.04756989702582359},{"text":"That's actually what I'm trying to get to.","start":55.434998,"end":57.774998,"sentiment":"neutral","sentiment_score":0.013530485099181533},{"text":"Any chance, Bruce, that you can maybe get me to them if it's possible?","start":59.2,"end":63.54,"sentiment":"neutral","sentiment_score":0.02345709835312196}],"sentiment":"neutral","sentiment_score":0.022157627157866955,"channel":0,"num_words":24,"start":54.714996,"end":63.54},{"sentences":[{"text":"Yes.","start":63.87,"end":64.369995,"sentiment":"neutral","sentiment_score":0.04862328618764877},{"text":"I think you better just to phone the office in Perth.","start":64.59,"end":67.41,"sentiment":"neutral","sentiment_score":-0.007037386128848249}],"sentiment":"neutral","sentiment_score":-0.002398996769140164,"channel":1,"num_words":12,"start":63.87,"end":67.41},{"sentences":[{"text":"Yeah.","start":68.31694,"end":68.81694,"sentiment":"neutral","sentiment_score":0.0971800535917282},{"text":"You know, I'm I'm going to do that.","start":68.95694,"end":70.73694,"sentiment":"neutral","sentiment_score":0.09323799889534712},{"text":"But I just wanna thank you, Bruce.","start":70.796936,"end":72.31694,"sentiment":"neutral","sentiment_score":0.2326150004352842},{"text":"Yeah.","start":72.31694,"end":72.63694,"sentiment":"neutral","sentiment_score":0.2995487451553345},{"text":"Thank you for your time, mate.","start":72.63694,"end":73.756935,"sentiment":"positive","sentiment_score":0.5491634905338287}],"sentiment":"neutral","sentiment_score":0.2637355972243392,"channel":0,"num_words":23,"start":68.31694,"end":73.756935},{"sentences":[{"text":"Yeah.","start":73.63693,"end":74.13693,"sentiment":"positive","sentiment_score":0.49625706672668457}],"sentiment":"positive","sentiment_score":0.49625706672668457,"channel":1,"num_words":1,"start":73.63693,"end":74.13693},{"sentences":[{"text":"You have a great","start":73.756935,"end":74.31694,"sentiment":"positive","sentiment_score":0.6538983881473541}],"sentiment":"positive","sentiment_score":0.6538983881473541,"channel":0,"num_words":4,"start":73.756935,"end":74.31694},{"sentences":[{"text":"Thank","start":74.19694,"end":74.436935,"sentiment":"positive","sentiment_score":0.5905153751373291}],"sentiment":"positive","sentiment_score":0.5905153751373291,"channel":1,"num_words":1,"start":74.19694,"end":74.436935},{"sentences":[{"text":"day.","start":74.31694,"end":74.81694,"sentiment":"positive","sentiment_score":0.6362062692642212}],"sentiment":"positive","sentiment_score":0.6362062692642212,"channel":0,"num_words":1,"start":74.31694,"end":74.81694},{"sentences":[{"text":"you.","start":74.436935,"end":74.936935,"sentiment":"positive","sentiment_score":0.3629743158817291},{"text":"Bye.","start":75.076935,"end":75.576935,"sentiment":"neutral","sentiment_score":0.23676471412181857}],"sentiment":"neutral","sentiment_score":0.29986951500177383,"channel":1,"num_words":2,"start":74.436935,"end":75.576935},{"sentences":[{"text":"Bye bye.","start":75.756935,"end":76.41694,"sentiment":"neutral","sentiment_score":0.13472969830036163}],"sentiment":"neutral","sentiment_score":0.13472969830036163,"channel":0,"num_words":2,"start":75.756935,"end":76.41694}]},"summary":{"result":"success","short":"Andrew from Midland AI calls Bruce Kaye, who is unable to take the call. Bruce tells him that he had spoken with Andrew a few months ago and sent an email with information about their compliance with the AI MDR platform. Andrew asks if Bruce can get him to someone in Perth for help with their geological and engineering-related work, and Bruce suggests calling the IT office in Perth. Andrew thanks Bruce for his time and ends the call."},"intents":{"segments":[{"text":"This is Bruce Kaye. I'm unable to take it. Hello, Bruce Kaye.","start_word":1,"end_word":12,"intents":[{"intent":"Contact bruce","confidence_score":0.020874603}]}]},"sentiments":{"segments":[{"text":"Hello. This is Bruce Kaye. I'm unable to take it. Hello, Bruce Kaye. Oh, hi, Bruce. It's Andrew from Midland AI. Bruce, did I caught you in a bad time? Not really. No. What's Oh, it about? thanks. Yes, Bruce. We spoke a few months ago, and at the time, you were busy. So I sent you an email with some of our information about our compliance with the AI MDR platform. Yeah. And That's I just that's wanted that's not not something I'll look after at all. Something in someone in Perth would have to help you. to oh, you were the technical director. Right? Yeah. But it's mostly geological and engineering. Oh, I see. Alright. There's Yeah. there's It IT should IT people in Perth who can probably help. oh, yes. That's actually what I'm trying to get to. Any chance, Bruce, that you can maybe get me to them if it's possible? Yes. I think you better just to phone the office in Perth. Yeah. You know, I'm I'm going to do that. But I just wanna thank you, Bruce. Yeah.","start_word":0,"end_word":183,"sentiment":"neutral","sentiment_score":-0.018065722659230232},{"text":"Thank you for your time, mate. Yeah. You have a great Thank day. you.","start_word":184,"end_word":197,"sentiment":"positive","sentiment_score":0.5693472027778625},{"text":"Bye. Bye bye.","start_word":198,"end_word":200,"sentiment":"neutral","sentiment_score":0.1849905252456665}],"average":{"sentiment":"neutral","sentiment_score":0.027555587244968788}}}}