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Julian, I hope you still remember the company because the last time that we touched base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Alright. Are you did you left the company, or you just moved to a different company? Alright. But is that something to do with IT or decision my making in the IT department? Alright. Okay. Got it. I understand. Yep. Yeah. Actually, I I think we are comparator. Yeah. Alright. How about okay. Okay. Mhmm. Got it. Yeah. Okay. You're the one's giving advice whether the the the the contract or the the the the contract that provided this something something will be useful for the company. Alright. Got it. No worries. Thank you so much, Julianne. Have a good day. 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Good afternoon. Julian, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. Wonderful. Julian, I hope you still remember the company because the last time that we touched base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Alright.\n\nAre you did you left the company, or you just moved to a different company? Alright. But is that something to do with IT or decision my making in the IT department? Alright. Okay.\n\nGot it. I understand. Yep. Yeah. Actually, I I think we are comparator.\n\nYeah. Alright. How about okay. Okay. Mhmm.\n\nGot it. Yeah. Okay. You're the one's giving advice whether the the the the contract or the the the the contract that provided this something something will be useful for the company. Alright.\n\nGot it. No worries. Thank you so much, Julianne. Have a good day. 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still remember the company because the last time that we touched base with you, it was the September of last year.","start":16.235,"end":24.415,"sentiment":"neutral","sentiment_score":0.10337637856602669},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":24.875,"end":35.45,"sentiment":"neutral","sentiment_score":0.09717092152546954},{"text":"Name of the company again, it's Cloud Solution IT.","start":36.39,"end":40.09,"sentiment":"neutral","sentiment_score":0.09061373190747367}],"sentiment":"neutral","sentiment_score":0.10915188964397188,"num_words":63,"start":14.639999,"end":40.09},{"sentences":[{"text":"We are a managed service provider.","start":40.95,"end":43.45,"sentiment":"neutral","sentiment_score":0.08924080183108647},{"text":"We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage 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day.","start":168.92499,"end":169.805,"sentiment":"positive","sentiment_score":0.43137796223163605},{"text":"Take care.","start":169.805,"end":170.465,"sentiment":"neutral","sentiment_score":0.25957493484020233}],"sentiment":"positive","sentiment_score":0.37411028643449146,"channel":0,"num_words":6,"start":168.92499,"end":170.465}]},"summary":{"result":"success","short":"The customer, Ronald, is calling to introduce his company, Cloud Solutions IT, as a managed service provider and Microsoft trusted partner. He asks the agent, Julian, if he has an available meeting with his CTO, Mr. Bajit Singh, to introduce the company and their services. The agent explains that they provide research and advice to organizations and is not a competitor. They confirm the customer's contact information and end the call."},"intents":{"segments":[{"text":"Julian, I hope you still remember the company because the last time that we touched base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":23,"end_word":74,"intents":[{"intent":"Arrange meeting","confidence_score":0.20862895}]},{"text":"Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more.","start_word":75,"end_word":114,"intents":[{"intent":"Discuss company's services","confidence_score":0.006677414}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good afternoon. Julian, it's Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.22115972638130188},{"text":"I'm good. Thanks.","start_word":17,"end_word":19,"sentiment":"positive","sentiment_score":0.47535398602485657},{"text":"Alright.","start_word":20,"end_word":20,"sentiment":"neutral","sentiment_score":0.2822619676589966},{"text":"Okay. Wonderful.","start_word":21,"end_word":22,"sentiment":"positive","sentiment_score":0.4265105724334717},{"text":"Julian, I hope you still remember the company because the last time that we touched base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. So I I'm no longer a CIO. Alright. Are you did you left the company, or you just moved to a different company? I work for Gartner now. Alright. But is that something to do with IT or decision my making in the IT department? So Gartner's an a global IT advisory firm. So we provide independent advice to organizations. Alright. Okay. Got it. I understand. Pretty sure you won't wanna be meeting with me. Yep. Yeah. Actually, I I think we are comparator. Yeah. No. No. We're not a competitor. We literally provide research and advice. Alright. We're we're How not about we're okay. not service delivery at all. In fact, we would review whatever contract you put in front of one of our clients to see how Okay. they might get a better deal. Mhmm. Got it. Yeah. Okay. Yep. You're the one's giving advice whether the the the the contract or the the the the contract that provided this something something will be useful for the company. Yes. Correct. Alright. Got it. No worries. Okay.","start_word":23,"end_word":342,"sentiment":"neutral","sentiment_score":0.008939635939896107},{"text":"Thank you so much, Thanks.","start_word":343,"end_word":347,"sentiment":"positive","sentiment_score":0.446955680847168},{"text":"Julianne. Bye.","start_word":348,"end_word":349,"sentiment":"neutral","sentiment_score":0.2713652551174164},{"text":"Have a good day.","start_word":350,"end_word":353,"sentiment":"positive","sentiment_score":0.43456047773361206},{"text":"Take care.","start_word":354,"end_word":355,"sentiment":"neutral","sentiment_score":0.2984013557434082}],"average":{"sentiment":"neutral","sentiment_score":0.047844362930512765}}}}