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I just need to give you a quick call. I am so sorry. I know we had said that we would do your your transfer time and strategy after you came back. Unfortunately, my notes got lost, so Jack gave you a call. We're still happy to hold off. I'm just so sorry that we that the team called you earlier for that. But I just thought I needed to sorry to let you know. I need to resend that statement of advice out to you. So because we had sent two two of them to you, the one that was signed, unfortunately, was the older one. It was the revised one. So are you okay if I just resend that to you with the other documents that Jack has already said he'll send through? Or just check those to you today. If you can resign and send it back to me, that would be absolutely fabulous. Is that okay? Yes. Legend. Yes. Yes. Yep. Let you know. 100 percent. Yeah. Yeah. That's okay. That's alright. Yep. No. That's alright. Oh, you're a legend. Thank you so much. Sorry about that. I know we had sent you out because there was some changes to your income. There was a bit of a change to strategy there. And it looks like the one that it signed and sent back to us was the first one, not the second one. So we the second one's the accurate one with the changes there for you. Okay? It's no problem. Yeah. Beautiful. I'll get that all sorted for you. And, yeah, Jack said you were amazing, and he hopes you're having a great holiday as well. So we'll get these out to you today. Once they come back, I'll shoot you a text message to let you know we've received everything completely fine, and then we'll keep moving on with this strategy for you to make it easier. Excellent. But that's okay. You have an amazing holiday, and call me if you have any questions or concerns or you need anything at all. My pleasure. Enjoy your day, Julie. Thanks for taking my call. Thanks, Celia. 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Julie. It's Dana from Okey Financial. How are you? I'm so good. How's your holiday going?\n\nSo jealous. I'm so jealous. Honestly, I hope you're having the best time. All good. All good.\n\nLook. I just need to give you a quick call. I am so sorry. I know we had said that we would do your your transfer time and strategy after you came back. Unfortunately, my notes got lost, so Jack gave you a call.\n\nWe're still happy to hold off. I'm just so sorry that we that the team called you earlier for that. But I just thought I needed to sorry to let you know. I need to resend that statement of advice out to you. So because we had sent two two of them to you, the one that was signed, unfortunately, was the older one.\n\nIt was the revised one. So are you okay if I just resend that to you with the other documents that Jack has already said he'll send through? Or just check those to you today. If you can resign and send it back to me, that would be absolutely fabulous. Is that okay?\n\nYes. Legend. Yes. Yes. Yep.\n\nLet you know. 100 percent. Yeah. Yeah. That's okay.\n\nThat's alright. Yep. No. That's alright. Oh, you're a legend.\n\nThank you so much. Sorry about that. I know we had sent you out because there was some changes to your income. There was a bit of a change to strategy there. And it looks like the one that it signed and sent back to us was the first one, not the second one.\n\nSo we the second one's the accurate one with the changes there for you. Okay? It's no problem. Yeah. Beautiful.\n\nI'll get that all sorted for you. And, yeah, Jack said you were amazing, and he hopes you're having a great holiday as well. So we'll get these out to you today. Once they come back, I'll shoot you a text message to let you know we've received everything completely fine, and then we'll keep moving on with this strategy for you to make it easier. Excellent.\n\nBut that's okay. You have an amazing holiday, and call me if you have any questions or concerns or you need anything at all. My pleasure. Enjoy your day, Julie. Thanks for taking my call.\n\nThanks, Celia. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi, Julie.","start":1.92,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.10741805285215378},{"text":"It's Dana from Okey Financial.","start":2.6399999,"end":4.48,"sentiment":"neutral","sentiment_score":0.1298762694001198},{"text":"How are you?","start":4.48,"end":5.38,"sentiment":"neutral","sentiment_score":0.15199085573355356},{"text":"I'm so good.","start":7.68,"end":8.72,"sentiment":"positive","sentiment_score":0.6035199562708536},{"text":"How's your holiday going?","start":8.72,"end":10.26,"sentiment":"positive","sentiment_score":0.4180559739470482}],"sentiment":"neutral","sentiment_score":0.2825278696768424,"num_words":17,"start":1.92,"end":10.26},{"sentences":[{"text":"So jealous.","start":15.855,"end":16.595,"sentiment":"neutral","sentiment_score":-0.13383959978818893},{"text":"I'm so jealous.","start":17.375,"end":18.435,"sentiment":"neutral","sentiment_score":0.12728792677323023},{"text":"Honestly, I hope you're having 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okay.","start":146.34999,"end":147.31,"sentiment":"neutral","sentiment_score":0.28264036277929944},{"text":"You have an amazing holiday, and call me if you have any questions or concerns or you need anything at all.","start":147.31,"end":152.61,"sentiment":"positive","sentiment_score":0.4009756190436227},{"text":"My pleasure.","start":155.15,"end":155.87,"sentiment":"positive","sentiment_score":0.49305619299411774},{"text":"Enjoy your day, Julie.","start":155.87,"end":157.06999,"sentiment":"positive","sentiment_score":0.5661836266517639},{"text":"Thanks for taking my call.","start":157.06999,"end":158.69,"sentiment":"positive","sentiment_score":0.5171743929386139}],"sentiment":"positive","sentiment_score":0.43157508415835244,"num_words":35,"start":146.34999,"end":158.69},{"sentences":[{"text":"Thanks, Celia.","start":161.14093,"end":162.02094,"sentiment":"neutral","sentiment_score":0.29432763904333115},{"text":"Bye 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Yeah. Good, Dana. How are you? Yeah. Good. We've been on the road for a week tomorrow, but, yeah, not good. Yes. Yes. We are. We are. Yes. Yep. Yep. Yep. Yeah. Yeah. Yeah. Yeah. So send it through and yeah. So I think so I'll be able to sign it. Because remember I was trying to figure out how to do it last time, but yeah. I'll I'll look. Yeah. Look. I'll have a go and see how we go. And if if you if you get it and it's right, can you just send me a message to say all good or it's no good? And then I might just have to ring you ring you and you might have to do step by step again. But, yeah. That's fine. Just yeah. If you could send send it through, Diana, that would be awesome. I can do that. Yep. Yep. Yep. Yep. Yep. Thanks, Dana. Yes. Just send that through. Sorry. That'd be great. Yes. Yep. No worries. Yep. Thanks, Diana. Thank you. I will. Thank you so much. No worries, Dana. Thank you. 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yeah.","start":96.58,"end":97.635,"sentiment":"neutral","sentiment_score":0.024411963997408748},{"text":"That's fine.","start":97.635,"end":98.275,"sentiment":"neutral","sentiment_score":0.07430602423846722}],"sentiment":"neutral","sentiment_score":0.025306024053134025,"num_words":60,"start":82.875,"end":98.275},{"sentences":[{"text":"Just yeah.","start":98.275,"end":98.755,"sentiment":"neutral","sentiment_score":0.06070311367511749},{"text":"If you could send send it through, Diana, that would be awesome.","start":98.755,"end":102.375,"sentiment":"neutral","sentiment_score":0.24156900712599358},{"text":"I can do 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It's Dana from Okey Financial. How are you?\n\nChannel 1: Yeah. Good, Dana. How are you?\n\nChannel 0: I'm so good. How's your holiday going?\n\nChannel 1: Yeah. Good. We've been on the road for a week tomorrow, but, yeah, not good.\n\nChannel 0: So jealous.\n\nChannel 1: Yes.\n\nChannel 0: I'm\n\nChannel 1: Yes.\n\nChannel 0: so jealous. Honestly, I hope you're having the best time.\n\nChannel 1: We are. We are. Yes.\n\nChannel 0: All good. All good. Look. I just need to give you a quick call. I am so sorry.\n\nI know we had said that we would do your your transfer time and strategy after you came back. Unfortunately, my notes got lost, so Jack gave you a call. We're still happy\n\nChannel 1: Yep.\n\nChannel 0: to hold off. I'm just so sorry that we that the team called you earlier for that. But I just thought I needed to sorry to let you know. I need to resend that statement of advice out to you. So because we had sent two two of them to you, the one that was signed, unfortunately, was the older one.\n\nIt was the revised one.\n\nChannel 1: Yep.\n\nChannel 0: So are\n\nChannel 1: Yep.\n\nChannel 0: you okay if I just resend that to you with the other documents that Jack has already said he'll send through? Or just check those to you today. If you can resign and send it back to me, that would be absolutely fabulous. Is that okay?\n\nChannel 1: Yeah. Yeah. Yeah. Yeah. So send it\n\nChannel 0: Yes.\n\nChannel 1: through and yeah. So I think\n\nChannel 0: Legend.\n\nChannel 1: so I'll be able to sign it. Because remember I was trying to figure out how to do it last time,\n\nChannel 0: Yes.\n\nChannel 1: but\n\nChannel 0: Yes.\n\nChannel 1: yeah. I'll I'll look. Yeah. Look. I'll have a go and see how we go.\n\nAnd if if you if you get it and it's\n\nChannel 0: Yep.\n\nChannel 1: right, can you just send me a message\n\nChannel 0: Let\n\nChannel 1: to\n\nChannel 0: you\n\nChannel 1: say all good or it's\n\nChannel 0: know.\n\nChannel 1: no good?\n\nChannel 0: 100\n\nChannel 1: And then\n\nChannel 0: percent.\n\nChannel 1: I might just have to ring you ring you and you might have to do step by step again. But,\n\nChannel 0: Yeah.\n\nChannel 1: yeah. That's\n\nChannel 0: Yeah.\n\nChannel 1: fine. Just yeah. If you\n\nChannel 0: That's\n\nChannel 1: could send\n\nChannel 0: okay.\n\nChannel 1: send it through, Diana,\n\nChannel 0: That's alright.\n\nChannel 1: that would be awesome.\n\nChannel 0: Yep.\n\nChannel 1: I can do\n\nChannel 0: No.\n\nChannel 1: that.\n\nChannel 0: That's alright. Oh, you're a legend. Thank you so much. Sorry about that. I know we had sent you out because there was some changes to your income.\n\nChannel 1: Yep. Yep.\n\nChannel 0: There was a bit of a change to strategy there. And it looks like the one that it signed and sent back to us was the first one, not the second one. So we the second one's the accurate one with the changes there for you. Okay?\n\nChannel 1: Yep. Yep. Yep. Thanks,\n\nChannel 0: It's\n\nChannel 1: Dana. Yes. Just send that through.\n\nChannel 0: no problem.\n\nChannel 1: Sorry. That'd be great.\n\nChannel 0: Yeah. Beautiful. I'll get that all sorted for you. And, yeah, Jack said you were amazing, and he hopes you're having a great holiday as well. So we'll get these out to you today.\n\nOnce\n\nChannel 1: Yes.\n\nChannel 0: they come back, I'll shoot you a text message to let you know we've received everything completely fine, and then we'll keep moving on with this strategy for you to make it easier.\n\nChannel 1: Yep.\n\nChannel 0: Excellent.\n\nChannel 1: No worries. Yep. Thanks, Diana. Thank you.\n\nChannel 0: But that's okay. You have an amazing holiday, and call me if you have any questions or concerns or you need anything at all.\n\nChannel 1: I will. Thank you so\n\nChannel 0: My pleasure. Enjoy your day, Julie. Thanks for taking\n\nChannel 1: much.\n\nChannel 0: my call.\n\nChannel 1: No worries, Dana. Thank you.\n\nChannel 0: Thanks, Celia. Bye bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.027429990470409393}],"sentiment":"neutral","sentiment_score":0.027429990470409393,"channel":1,"num_words":1,"start":0.48,"end":0.98},{"sentences":[{"text":"Hi, Julie.","start":1.92,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.10741805285215378},{"text":"It's Dana from Okey Financial.","start":2.6399999,"end":4.48,"sentiment":"neutral","sentiment_score":0.1298762694001198},{"text":"How are you?","start":4.48,"end":5.38,"sentiment":"neutral","sentiment_score":0.15199085573355356}],"sentiment":"neutral","sentiment_score":0.13201900199055672,"channel":0,"num_words":10,"start":1.92,"end":5.38},{"sentences":[{"text":"Yeah.","start":5.6,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.196563720703125},{"text":"Good, Dana.","start":5.8399997,"end":6.48,"sentiment":"positive","sentiment_score":0.47564569115638733},{"text":"How are 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