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I was gonna have a quick chat about your other request there. But if you're at the pub, it's probably not the best time. Yeah. The the issue with what you requested in regards to oh, sorry. I'll just pass through security. If I could just grab that name, date of birth, and current address, then we can discuss your account. Perfect. Thanks, Pete. So within regards to those other investments you wanted, one, they're not available as a superannuation investment, all of them. And then there's two there that potentially has an alternative option that's sort of the investment you're after. It's just slightly different. Now within regards to that too, if you're wanting to have, like, 50% of your portfolio under, like, your own management, it comes sort of a bit, like, of a muddy area of, like, we'd still be charging you a full percentage fee for managing the account, but you'd be managing 50% of your superannuation versus us managing the other 50%. And then with that, if you were just to sell down proportionally, it means you're quite diluted across certain investments as well. Now if you really did wanna sort of have the investments that you want and do exactly what you want with your superannuation, you can set up like a self managed super and trade it that way. Yep. Yep. You're happy with just just having those couple of the NVIDIA and then the MS and then having that probably maybe potentially up to just the 30, and then that's capped at that, and then we'll leave it at that as the transaction without advice on this. Okay. Not a problem. I'll get them to get that sorted for you. And then, yeah, anything sort of above that 30%, it sort of falls into the realm of you're probably better off just going through and managing it yourself just due to the fact that, yeah, it we wouldn't be managing the portfolio really, and then you're getting charged a fee for something that you're responsible for managing, like, half of you. Exactly. And then okay. And that'll still be with transaction with that advice then, Peter. And then sort of if you wanna change it, things in the future and stuff like that, they'll obviously be, yeah, over the discussion again. But not a problem. I'll get that sorted for you there, and then hopefully you'll have that sometime next week for you. Too easy. Enjoy the rest of your afternoon there, Peter. Have a good one. 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afternoon, Peter. It's Carl calling from IP Financial. Can you hear me? Oh, so I just there's a lot of noise in the background there. I couldn't quite okay.\n\nNot a problem. I was gonna have a quick chat about your other request there. But if you're at the pub, it's probably not the best time. Yeah. The the issue with what you requested in regards to oh, sorry.\n\nI'll just pass through security. If I could just grab that name, date of birth, and current address, then we can discuss your account. Perfect. Thanks, Pete. So within regards to those other investments you wanted, one, they're not available as a superannuation investment, all of them.\n\nAnd then there's two there that potentially has an alternative option that's sort of the investment you're after. It's just slightly different. Now within regards to that too, if you're wanting to have, like, 50% of your portfolio under, like, your own management, it comes sort of a bit, like, of a muddy area of, like, we'd still be charging you a full percentage fee for managing the account, but you'd be managing 50% of your superannuation versus us managing the other 50%. And then with that, if you were just to sell down proportionally, it means you're quite diluted across certain investments as well. Now if you really did wanna sort of have the investments that you want and do exactly what you want with your superannuation, you can set up like a self managed super and trade it that way.\n\nYep. Yep. You're happy with just just having those couple of the NVIDIA and then the MS and then having that probably maybe potentially up to just the 30, and then that's capped at that, and then we'll leave it at that as the transaction without advice on this. Okay. Not a problem.\n\nI'll get them to get that sorted for you. And then, yeah, anything sort of above that 30%, it sort of falls into the realm of you're probably better off just going through and managing it yourself just due to the fact that, yeah, it we wouldn't be managing the portfolio really, and then you're getting charged a fee for something that you're responsible for managing, like, half of you. Exactly. And then okay. And that'll still be with transaction with that advice then, Peter.\n\nAnd then sort of if you wanna change it, things in the future and stuff like that, they'll obviously be, yeah, over the discussion again. But not a problem. I'll get that sorted for you there, and then hopefully you'll have that sometime next week for you. Too easy. Enjoy the rest of your afternoon there, Peter.\n\nHave a good one. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon, Peter.","start":5.3599997,"end":6.24,"sentiment":"neutral","sentiment_score":0.21059929331143698},{"text":"It's Carl calling from IP Financial.","start":6.24,"end":7.8399997,"sentiment":"neutral","sentiment_score":0.09149503707885742},{"text":"Can you hear me?","start":7.8399997,"end":8.74,"sentiment":"neutral","sentiment_score":-0.03862501075491309},{"text":"Oh, so I just there's a lot of noise in the background there.","start":12.255,"end":14.915,"sentiment":"negative","sentiment_score":-0.41794718916599566},{"text":"I couldn't quite okay.","start":14.975,"end":16.975,"sentiment":"neutral","sentiment_score":-0.2888234369456768}],"sentiment":"neutral","sentiment_score":-0.18541130491842825,"num_words":30,"start":5.3599997,"end":16.975},{"sentences":[{"text":"Not a problem.","start":16.975,"end":17.715,"sentiment":"neutral","sentiment_score":0.049049450705448784},{"text":"I was gonna have a quick chat about your other request there.","start":18.975,"end":22.195,"sentiment":"neutral","sentiment_score":0.020617241350313027},{"text":"But if you're at the pub, it's probably not the best time.","start":22.575,"end":25.075,"sentiment":"negative","sentiment_score":-0.35807051199177903},{"text":"Yeah.","start":33.71,"end":34.190002,"sentiment":"neutral","sentiment_score":0.011938128620386124},{"text":"The the issue with what you requested in regards to oh, sorry.","start":34.190002,"end":37.71,"sentiment":"neutral","sentiment_score":-0.13980160715679327}],"sentiment":"neutral","sentiment_score":-0.13919930132105945,"num_words":40,"start":16.975,"end":37.71},{"sentences":[{"text":"I'll just pass through security.","start":37.71,"end":38.685,"sentiment":"neutral","sentiment_score":-0.17214187383651733},{"text":"If I could just grab that name, date of birth, and current address, then we can discuss your account.","start":38.685,"end":42.625,"sentiment":"neutral","sentiment_score":-0.029786855276477963},{"text":"Perfect.","start":48.525,"end":48.845,"sentiment":"positive","sentiment_score":0.4927492141723633},{"text":"Thanks, Pete.","start":48.845,"end":49.665,"sentiment":"positive","sentiment_score":0.4351283311843872},{"text":"So within regards to those other investments you wanted, one, they're not available as a superannuation investment, all of them.","start":49.965,"end":57.88,"sentiment":"neutral","sentiment_score":-0.05916836904361844}],"sentiment":"neutral","sentiment_score":-0.02653236433546594,"num_words":47,"start":37.71,"end":57.88},{"sentences":[{"text":"And then there's two there that potentially has an alternative option that's sort of the investment you're after.","start":57.88,"end":64.6,"sentiment":"neutral","sentiment_score":-0.025610328910665378},{"text":"It's just slightly different.","start":64.6,"end":65.9,"sentiment":"neutral","sentiment_score":-0.03353429865092039},{"text":"Now within regards to that too, if you're wanting to have, like, 50% of your portfolio under, like, your own management, it comes sort of a bit, like, of a muddy area of, like, we'd still be charging you a full percentage fee for managing the account, but you'd be managing 50% of your superannuation versus us managing the other 50%.","start":67.135,"end":86.75,"sentiment":"neutral","sentiment_score":-0.10947816180767583},{"text":"And then with that, if you were just to sell down proportionally, it means you're quite diluted across certain investments as well.","start":86.75,"end":93.795,"sentiment":"neutral","sentiment_score":-0.2547013366764242},{"text":"Now if you really did wanna sort of have the investments that you want and do exactly what you want with your superannuation, you can set up like a self managed super and trade it that way.","start":94.354996,"end":104.774994,"sentiment":"neutral","sentiment_score":-0.03428446375639052}],"sentiment":"neutral","sentiment_score":-0.09961440528965962,"num_words":142,"start":57.88,"end":104.774994},{"sentences":[{"text":"Yep.","start":115.49,"end":115.649994,"sentiment":"neutral","sentiment_score":0.1482468545436859},{"text":"Yep.","start":115.649994,"end":115.89,"sentiment":"neutral","sentiment_score":0.19227060675621033},{"text":"You're happy with just just having those couple of the NVIDIA and then the MS and then having that probably maybe potentially up to just the 30, and then that's capped at that, and then we'll leave it at that as the transaction without advice on this.","start":115.89,"end":131.845,"sentiment":"neutral","sentiment_score":0.050938219743523194},{"text":"Okay.","start":133.6,"end":133.92,"sentiment":"neutral","sentiment_score":0.05815449357032776},{"text":"Not a problem.","start":133.92,"end":134.48,"sentiment":"neutral","sentiment_score":0.15871133655309677}],"sentiment":"neutral","sentiment_score":0.06167740174481329,"num_words":53,"start":115.49,"end":134.48},{"sentences":[{"text":"I'll get them to get that sorted for you.","start":134.48,"end":136.32,"sentiment":"neutral","sentiment_score":0.16700730307234657},{"text":"And then, yeah, anything sort of above that 30%, it sort of falls into the realm of you're probably better off just going through and managing it yourself just due to the fact that, yeah, it we wouldn't be managing the portfolio really, and then you're getting charged a fee for something that you're responsible for managing, like, half of you.","start":136.32,"end":154.515,"sentiment":"neutral","sentiment_score":-0.048938633965664224},{"text":"Exactly.","start":155.455,"end":155.955,"sentiment":"neutral","sentiment_score":-0.001620577066205442},{"text":"And then okay.","start":156.41501,"end":161.47,"sentiment":"neutral","sentiment_score":0.018535772338509563},{"text":"And that'll still be with transaction with that advice then, Peter.","start":161.47,"end":164.59,"sentiment":"neutral","sentiment_score":0.016968445175073364}],"sentiment":"neutral","sentiment_score":-0.01460648596916786,"num_words":85,"start":134.48,"end":164.59},{"sentences":[{"text":"And then sort of if you wanna change it, things in the future and stuff like that, they'll obviously be, yeah, over the discussion again.","start":164.59,"end":170.83,"sentiment":"neutral","sentiment_score":0.015462033562362193},{"text":"But not a problem.","start":170.83,"end":173.17499,"sentiment":"neutral","sentiment_score":0.21314668841660023},{"text":"I'll get that sorted for you there, and then hopefully you'll have that sometime next week for you.","start":173.17499,"end":179.495,"sentiment":"neutral","sentiment_score":0.26607322030597264},{"text":"Too easy.","start":179.495,"end":179.97499,"sentiment":"positive","sentiment_score":0.5332682430744171},{"text":"Enjoy the rest of your afternoon there, Peter.","start":179.97499,"end":181.575,"sentiment":"positive","sentiment_score":0.6003533974289894}],"sentiment":"neutral","sentiment_score":0.20873367059322304,"num_words":57,"start":164.59,"end":181.575},{"sentences":[{"text":"Have a good one.","start":181.575,"end":182.47499,"sentiment":"positive","sentiment_score":0.5852545946836472},{"text":"Bye.","start":183.89499,"end":184.39499,"sentiment":"neutral","sentiment_score":-0.07870256155729294}],"sentiment":"positive","sentiment_score":0.4524631634354591,"num_words":5,"start":181.575,"end":184.39499}]}}]},{"alternatives":[{"transcript":"Oh, Kyle. Yeah, mate. I thought it was some kind of scam caller. I'm in a pub. Well, the the my answer will just be just I'm happy to go ahead with it despite advice, whatever. It's Peter Frederick Davies. Third of the fourth. 7015 A Crescent Road, Yarra Junction 3797. Okay. Okay. No. No. Then then let's just go through to a minimum and you give me those alternatives and let's let's run with it. So don't don't go to 50 so I don't have to do that and just go with something similar. Do what you can. Yep. Yep. You hit done. Yep. It's like this is a as yep. Let's do it. No. That's cool. Yeah. But I'm not I'm not I'm not into that yet. Okay? So just let's let's get a bounce going of of what you talk about. Okay? Yep. Yep. Now let's let's lock it in. Yeah. Awesome, Carl. Much appreciated. Okay. Cheers, mate. Thanks. 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It's Carl calling from IP\n\nChannel 1: Oh,\n\nChannel 0: Financial.\n\nChannel 1: Kyle.\n\nChannel 0: Can you hear me?\n\nChannel 1: Yeah, mate. I thought it was some kind of scam caller.\n\nChannel 0: Oh, so I just there's a lot of noise in the background there. I couldn't quite\n\nChannel 1: I'm in a pub.\n\nChannel 0: okay. Not a problem. I was gonna have a quick chat about your other request there. But if you're at the pub, it's probably not the best time.\n\nChannel 1: Well, the the my answer will just be just I'm happy to go ahead with it despite advice, whatever. It's\n\nChannel 0: Yeah. The the issue with what you requested in regards to oh, sorry. I'll just pass through security. If I could just grab that name, date of birth, and current address, then we can discuss your\n\nChannel 1: Peter\n\nChannel 0: account.\n\nChannel 1: Frederick Davies. Third of the fourth. 7015 A Crescent Road, Yarra Junction 3797.\n\nChannel 0: Perfect. Thanks, Pete. So within regards to those other investments you wanted, one, they're not available as a superannuation investment, all\n\nChannel 1: Okay.\n\nChannel 0: of them.\n\nChannel 1: Okay.\n\nChannel 0: And then there's two there that potentially has an alternative option that's sort of the investment you're after. It's just slightly different. Now within regards to that too, if you're wanting to have, like, 50% of your portfolio under, like, your own management, it comes sort of a bit, like, of a muddy area of, like, we'd still be charging you a full percentage fee for managing the account, but you'd be managing 50% of your superannuation versus us managing the other 50%. And then with that, if you were just to sell down proportionally, it means you're quite diluted across certain investments as well. Now if you really did wanna sort of have the investments that you want and do exactly what you want with your superannuation, you can set up like a self managed super and trade it\n\nChannel 1: No. No. Then then\n\nChannel 0: that way.\n\nChannel 1: let's just go through to a minimum and you give me those alternatives and let's let's run with it. So don't don't go to 50 so I don't have to do that and just go with something similar.\n\nChannel 0: Yep. Yep.\n\nChannel 1: Do\n\nChannel 0: You're\n\nChannel 1: what\n\nChannel 0: happy\n\nChannel 1: you\n\nChannel 0: with\n\nChannel 1: can.\n\nChannel 0: just\n\nChannel 1: Yep.\n\nChannel 0: just having those couple of the NVIDIA and then\n\nChannel 1: Yep.\n\nChannel 0: the MS and then having that probably maybe potentially up to just the 30, and then that's capped at that, and then we'll leave\n\nChannel 1: You\n\nChannel 0: it\n\nChannel 1: hit\n\nChannel 0: at that\n\nChannel 1: done.\n\nChannel 0: as\n\nChannel 1: Yep.\n\nChannel 0: the transaction\n\nChannel 1: It's like this\n\nChannel 0: without\n\nChannel 1: is a\n\nChannel 0: advice on this.\n\nChannel 1: as yep. Let's do it.\n\nChannel 0: Okay. Not a problem. I'll get them to get that sorted for you. And then, yeah, anything sort of above that 30%, it sort of falls into the realm of you're probably better off just going through and managing it yourself just due\n\nChannel 1: No.\n\nChannel 0: to\n\nChannel 1: That's\n\nChannel 0: the fact\n\nChannel 1: cool.\n\nChannel 0: that, yeah, it we wouldn't be managing the portfolio really, and then you're getting charged a fee for something that you're responsible for managing,\n\nChannel 1: Yeah.\n\nChannel 0: like,\n\nChannel 1: But I'm\n\nChannel 0: half\n\nChannel 1: not\n\nChannel 0: of\n\nChannel 1: I'm not I'm not into\n\nChannel 0: you.\n\nChannel 1: that yet. Okay?\n\nChannel 0: Exactly.\n\nChannel 1: So just let's\n\nChannel 0: And\n\nChannel 1: let's\n\nChannel 0: then\n\nChannel 1: get a bounce going of of what you talk about. Okay?\n\nChannel 0: okay. And that'll still be with transaction with that advice then, Peter. And then sort\n\nChannel 1: Yep.\n\nChannel 0: of if\n\nChannel 1: Yep.\n\nChannel 0: you wanna change it, things in the future and stuff like that, they'll obviously be, yeah, over the discussion\n\nChannel 1: Now let's\n\nChannel 0: again. But\n\nChannel 1: let's lock it in. Yeah.\n\nChannel 0: not a problem. I'll get that sorted for you there, and then hopefully you'll have that sometime next week for\n\nChannel 1: Awesome, Carl. Much appreciated.\n\nChannel 0: you. Too easy. Enjoy the rest of your afternoon there, Peter. Have a good one.\n\nChannel 1: Okay. Cheers, mate. Thanks. Yeah.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon, Peter.","start":5.3599997,"end":6.24,"sentiment":"neutral","sentiment_score":0.21059929331143698},{"text":"It's Carl calling from 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The agent explains that the investment is not available as a superannaged investment and suggests a self managed option instead. The agent also explains the fees and the minimum amount needed to manage the account. The customer agrees to the new option and the call ends."},"intents":{"segments":[{"text":"And then there's two there that potentially has an alternative option that's sort of the investment you're after. It's just slightly different.","start_word":170,"end_word":191,"intents":[{"intent":"Define investment style","confidence_score":5.5700536e-7}]},{"text":"I'll get them to get that sorted for you. And then, yeah, anything sort of above that 30%, it sort of falls into the realm of you're probably better off just going through and managing it yourself just due No.","start_word":427,"end_word":466,"intents":[{"intent":"Sort and arrange transactions","confidence_score":0.005036776}]}]},"sentiments":{"segments":[{"text":"Good afternoon, Peter. It's Carl calling from IP Financial. Oh, Can Kyle. you hear me?","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.07334832847118378},{"text":"Yeah, mate. I thought it was some kind of scam caller. Oh, so I just there's a lot of noise in the background there. I couldn't quite I'm in a pub.","start_word":15,"end_word":45,"sentiment":"negative","sentiment_score":-0.4720896780490875},{"text":"okay. Not a problem. I was gonna have a quick chat about your other request there.","start_word":46,"end_word":61,"sentiment":"neutral","sentiment_score":0.017316628247499466},{"text":"But if you're at the pub, it's probably not the best time.","start_word":62,"end_word":73,"sentiment":"negative","sentiment_score":-0.3463529646396637},{"text":"Well, the the my answer will just be just I'm happy to go ahead with it despite advice, whatever. It's Yeah. The the issue with what you requested in regards to oh, sorry. I'll just pass through security. If I could just grab that name, date of birth, and current address, then we can discuss your Peter account. Frederick Davies. Third of the fourth. 7015 A Crescent Road, Yarra Junction 3797.","start_word":74,"end_word":144,"sentiment":"neutral","sentiment_score":0.005929903592914343},{"text":"Perfect. Thanks, Pete.","start_word":145,"end_word":147,"sentiment":"positive","sentiment_score":0.4543353021144867},{"text":"So within regards to those other investments you wanted, one, they're not available as a superannuation investment, all Okay. of them. Okay. And then there's two there that potentially has an alternative option that's sort of the investment you're after. It's just slightly different. Now within regards to that too, if you're wanting to have, like, 50% of your portfolio under, like, your own management, it comes sort of a bit, like, of a muddy area of, like, we'd still be charging you a full percentage fee for managing the account, but you'd be managing 50% of your superannuation versus us managing the other 50%. And then with that, if you were just to sell down proportionally, it means you're quite diluted across certain investments as well. Now if you really did wanna sort of have the investments that you want and do exactly what you want with your superannuation, you can set up like a self managed super and trade it No. No. Then then that way. let's just go through to a minimum and you give me those alternatives and let's let's run with it. So don't don't go to 50 so I don't have to do that and just go with something similar. Yep. Yep.","start_word":148,"end_word":355,"sentiment":"neutral","sentiment_score":-0.0727771669268035},{"text":"Do You're what happy you with can.","start_word":356,"end_word":362,"sentiment":"positive","sentiment_score":0.5004463195800781},{"text":"just Yep. just having those couple of the NVIDIA and then Yep. the MS and then having that probably maybe potentially up to just the 30, and then that's capped at that, and then we'll leave You it hit at that done. as Yep. the transaction It's like this without is a advice on this. as yep. Let's do it. Okay. Not a problem. I'll get them to get that sorted for you. And then, yeah, anything sort of above that 30%, it sort of falls into the realm of you're probably better off just going through and managing it yourself just due No. to That's the fact cool. that, yeah, it we wouldn't be managing the portfolio really, and then you're getting charged a fee for something that you're responsible for managing, Yeah. like, But I'm half not of I'm not I'm not into you. that yet. Okay? Exactly. So just let's And let's then get a bounce going of of what you talk about. Okay? okay. And that'll still be with transaction with that advice then, Peter. And then sort Yep. of if Yep. you wanna change it, things in the future and stuff like that, they'll obviously be, yeah, over the discussion Now let's again. But let's lock it in. Yeah. not a problem. 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