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My name is Ross, and I am the DM over here at Tech Home Systems. Yep. Correct. Through distributors. Actually, we are online b to b resellers, and we call we have partnership with couple of brands. And I was just looking to partner with Nate as well because we get inquiries, you know, from customers for, like, for yeah. So just, like, in future, if any query arises. So yeah. And the the things could make it easier, you know, partnership and all. Yeah. Yep. The Chrome Systems. Correct. ID. Yep. Like, we do hardware, software, everything in IT. We got a shop policy. Mhmm. Sorry. Come again? We are partner with? Yeah. Yeah. We are with AudioCodes as well. We are with Microsoft. We are with Cisco. Yep. So if you visit our portal, you can see, like, we have a couple of brands, you know, we have partnered with. For video conferencing. Right? Yep. We got, I believe, Yealink. And recently, we got one customer who was after video conferencing, and we supplied him Yealink and Logitech. Yep. Right now, we don't have. They I think day before yesterday, we closed one opportunity. We installed as well for them, video conferencing, meeting bar and all. But right now, we don't have any. But, sure, in future, there are, you know, like, need arises to the customers. We got couple of customers, businesses. So yep. Yep. Yep. We are partner with Blue Chip and Decadetta. Decadetta and Blue Chip depends, you know, like, whoever got the stock and availability, like, ETA, like, earlier. So yep. Right. We got with, like, we have partnered with Ingram, Leader, DS Tech. Yep. You can send us email at partner@techomsystems.com.eu. Yep. Mhmm. Yes, sir. Sounds good. Happy to. Yep. Mhmm. Okay. Alright. No worries. Okay. Yep. Will do. Thank you. Thank you for asking, ma'am. Alright. Okay. Alright. No worries. Yeah. Yep. Alright. Looking forward for email. Thank you. Good day. 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I have Natalie on the line from. I have a caller named Natalie on the line from Nate regarding an online inquiry you've made. I will pop you through. Hello? Hello? Hi. Is that Hariam? Okay. It's Natalie Fry, and I'm calling from Meet. He sent through a partnership application to Meet, and I'm following up following him up about that. Oh, okay. Great. Sorry. What's your name? I didn't catch it. Okay. So Ross, was it? Okay. Ross. And you're a BDM. Fantastic. That's that's wonderful to hear. How did you hear about NEET, Ross? Okay. Oh, fantastic. Of course. Of course. So you just I'm just trying to understand a little bit more about is it tech Tecum? Is that how you say it? Or yep. Okay. Yeah. So you're you're very much in the so you've I'm just looking at the services and IT services, but you've got a modern workplace service as well. Is that correct? Fantastic. So what so you sure yeah. You sure partnered with Shure, are you? You're partnered with Shure? Shure, s h u r e as in the audio brand? Okay. Okay. Yeah. Yep. I did see that. That's fantastic. Okay. Yeah. I'm just looking. Yeah. Absolutely. So are you are you selling video conference are you selling video devices for UC at the moment? Are you saying that is it is it just more Cisco or what what's his what's his sort of other go to vendors in this space? Yes. Okay. Yep. Okay. Okay. Alright. Okay. No worries. Is there a is there a specific opportunity that we can help you with at the moment, Ross? Yep. Mhmm. Okay. Fantastic. Alright. Well, I can I'm I'm happy to sort of get your partnership partnership rolling. Do you do you work with a specific distributor? The the two neat distributors that we work with are Blue Chip and Sticker Data. Do you have a preference for either? Okay. So which is there one that you prefer over the other? Oh, okay. Yep. Yep. So no one no one in particular at the moment. Yeah. Yep. Okay. No worries. No worries. Alright. What's what's your email, Ross? Because all I have is has Harian's details at the moment. And that will get to you, will it? Okay. Fantastic. Alright. Well, I'll get that underway. So it should the authorization should come through overnight. I'll send you my contact details to the partner's address. I'm based in based in Melbourne, so I'm happy to come out and give you a bit of an overview of the neat portfolio and get you started. So, yeah, happy happy to support where where, you know, to help get you enabled. Okay. Wonderful. Yeah. There's there's actually a there is one one that we have a solution architect, Graham Burton, who is also Melbourne based. He's he's having a tech update session this Friday at nine, so I'd be happy to send you out the details for for that session. You'd be very welcome to to join in that session if you would like. So it's a yeah. It's probably good a good starting point as well. Wonderful. Alright. Lovely. Well, thank you, Ross, for your time. Lovely speaking with you, and I'll I'll send my details across. Oh, you're welcome. I'll send you across details of Graham's session and also my contact details as well. I'm I'm actually in Perth at the moment for Dicker Data's TechX exhibition today, but I'll be back next week. So maybe I'll indicate some times that I can come and meet with you. If if you wanna schedule a time, I'd love to meet you face to face. Okay. Wonderful. Alright. Well, thanks thanks again for your time, and I'll I'll be in touch on email shortly. Okay. Thank you so much, Ross. Okay. Thanks. 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Hariam. I have Natalie on the line from. I have a caller named Natalie on the line from Nate regarding an online inquiry you've made. I will pop you through. Hello?\n\nHello? Hi. Is that Hariam? Okay. It's Natalie Fry, and I'm calling from Meet.\n\nHe sent through a partnership application to Meet, and I'm following up following him up about that. Oh, okay. Great. Sorry. What's your name?\n\nI didn't catch it. Okay. So Ross, was it? Okay. Ross.\n\nAnd you're a BDM. Fantastic. That's that's wonderful to hear. How did you hear about NEET, Ross? Okay.\n\nOh, fantastic. Of course. Of course. So you just I'm just trying to understand a little bit more about is it tech Tecum? Is that how you say it?\n\nOr yep. Okay. Yeah. So you're you're very much in the so you've I'm just looking at the services and IT services, but you've got a modern workplace service as well. Is that correct?\n\nFantastic. So what so you sure yeah. You sure partnered with Shure, are you? You're partnered with Shure? Shure, s h u r e as in the audio brand?\n\nOkay. Okay. Yeah. Yep. I did see that.\n\nThat's fantastic. Okay. Yeah. I'm just looking. Yeah.\n\nAbsolutely. So are you are you selling video conference are you selling video devices for UC at the moment? Are you saying that is it is it just more Cisco or what what's his what's his sort of other go to vendors in this space? Yes. Okay.\n\nYep. Okay. Okay. Alright. Okay.\n\nNo worries. Is there a is there a specific opportunity that we can help you with at the moment, Ross? Yep. Mhmm. Okay.\n\nFantastic. Alright. Well, I can I'm I'm happy to sort of get your partnership partnership rolling. Do you do you work with a specific distributor? The the two neat distributors that we work with are Blue Chip and Sticker Data.\n\nDo you have a preference for either? Okay. So which is there one that you prefer over the other? Oh, okay. Yep.\n\nYep. So no one no one in particular at the moment. Yeah. Yep. Okay.\n\nNo worries. No worries. Alright. What's what's your email, Ross? Because all I have is has Harian's details at the moment.\n\nAnd that will get to you, will it? Okay. Fantastic. Alright. Well, I'll get that underway.\n\nSo it should the authorization should come through overnight. I'll send you my contact details to the partner's address. I'm based in based in Melbourne, so I'm happy to come out and give you a bit of an overview of the neat portfolio and get you started. So, yeah, happy happy to support where where, you know, to help get you enabled. Okay.\n\nWonderful. Yeah. There's there's actually a there is one one that we have a solution architect, Graham Burton, who is also Melbourne based. He's he's having a tech update session this Friday at nine, so I'd be happy to send you out the details for for that session. You'd be very welcome to to join in that session if you would like.\n\nSo it's a yeah. It's probably good a good starting point as well. Wonderful. Alright. Lovely.\n\nWell, thank you, Ross, for your time. Lovely speaking with you, and I'll I'll send my details across. Oh, you're welcome. I'll send you across details of Graham's session and also my contact details as well. I'm I'm actually in Perth at the moment for Dicker Data's TechX exhibition today, but I'll be back next week.\n\nSo maybe I'll indicate some times that I can come and meet with you. If if you wanna schedule a time, I'd love to meet you face to face. Okay. Wonderful. Alright.\n\nWell, thanks thanks again for your time, and I'll I'll be in touch on email shortly. Okay. Thank you so much, Ross. Okay. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello, Hariam.","start":4.0,"end":4.98,"sentiment":"neutral","sentiment_score":0.02006289456039667},{"text":"I have Natalie on the line from.","start":5.04,"end":7.22,"sentiment":"neutral","sentiment_score":0.0016138312805976187},{"text":"I have a caller named Natalie on the line from Nate regarding an online inquiry you've made.","start":11.679999,"end":18.835,"sentiment":"neutral","sentiment_score":0.00022015490514390608},{"text":"I will pop you through.","start":22.494999,"end":23.875,"sentiment":"neutral","sentiment_score":0.055644144862890245},{"text":"Hello?","start":27.535,"end":28.035,"sentiment":"neutral","sentiment_score":0.00441204197704792}],"sentiment":"neutral","sentiment_score":0.01055618774262257,"num_words":32,"start":4.0,"end":28.035},{"sentences":[{"text":"Hello?","start":30.210001,"end":30.710001,"sentiment":"neutral","sentiment_score":-0.00006096367724239826},{"text":"Hi.","start":31.09,"end":31.41,"sentiment":"neutral","sentiment_score":0.00038345903158187866},{"text":"Is that Hariam?","start":31.41,"end":32.230003,"sentiment":"neutral","sentiment_score":-0.0037529442148904004},{"text":"Okay.","start":37.81,"end":38.31,"sentiment":"neutral","sentiment_score":-0.00940092746168375},{"text":"It's Natalie Fry, and I'm calling from Meet.","start":38.93,"end":42.55,"sentiment":"neutral","sentiment_score":0.017115971393650398}],"sentiment":"neutral","sentiment_score":0.008327893314084836,"num_words":14,"start":30.210001,"end":42.55},{"sentences":[{"text":"He sent through a partnership application to Meet, and I'm following up following him up about that.","start":43.895,"end":52.395,"sentiment":"neutral","sentiment_score":0.02236945357392816},{"text":"Oh, okay.","start":63.44,"end":64.0,"sentiment":"neutral","sentiment_score":0.07289957255125046},{"text":"Great.","start":64.0,"end":64.32,"sentiment":"neutral","sentiment_score":0.1409025341272354},{"text":"Sorry.","start":64.32,"end":64.72,"sentiment":"neutral","sentiment_score":0.03365304321050644},{"text":"What's your name?","start":64.72,"end":65.28,"sentiment":"neutral","sentiment_score":-0.0024477895349264145}],"sentiment":"neutral","sentiment_score":0.028887169358010095,"num_words":24,"start":43.895,"end":65.28},{"sentences":[{"text":"I didn't catch it.","start":65.28,"end":66.34,"sentiment":"neutral","sentiment_score":-0.049313368275761604},{"text":"Okay.","start":72.855,"end":73.255,"sentiment":"neutral","sentiment_score":0.006823658477514982},{"text":"So Ross, was it?","start":73.255,"end":74.555,"sentiment":"neutral","sentiment_score":0.008003284223377705},{"text":"Okay.","start":77.015,"end":77.515,"sentiment":"neutral","sentiment_score":0.03685435280203819},{"text":"Ross.","start":77.735,"end":78.135,"sentiment":"neutral","sentiment_score":0.0413457527756691}],"sentiment":"neutral","sentiment_score":-0.00729241565039212,"num_words":11,"start":65.28,"end":78.135},{"sentences":[{"text":"And you're a BDM.","start":78.135,"end":79.115,"sentiment":"neutral","sentiment_score":0.058264145627617836},{"text":"Fantastic.","start":79.335,"end":79.835,"sentiment":"positive","sentiment_score":0.472040742635727},{"text":"That's that's wonderful to hear.","start":80.135,"end":82.295,"sentiment":"positive","sentiment_score":0.561404287815094},{"text":"How did you hear about NEET, Ross?","start":82.295,"end":84.45,"sentiment":"neutral","sentiment_score":0.08404665759631566},{"text":"Okay.","start":93.409996,"end":93.909996,"sentiment":"neutral","sentiment_score":0.08759947866201401}],"sentiment":"neutral","sentiment_score":0.2326691581143273,"num_words":18,"start":78.135,"end":93.909996},{"sentences":[{"text":"Oh, fantastic.","start":100.185,"end":100.924995,"sentiment":"neutral","sentiment_score":0.30814678966999054},{"text":"Of course.","start":114.345,"end":115.085,"sentiment":"neutral","sentiment_score":0.08099395036697388},{"text":"Of course.","start":115.409996,"end":116.07,"sentiment":"neutral","sentiment_score":0.06777002662420273},{"text":"So you just I'm just trying to understand a little bit more about is it tech Tecum?","start":116.13,"end":122.95,"sentiment":"neutral","sentiment_score":0.03154003850239165},{"text":"Is that how you say it?","start":123.17,"end":124.13,"sentiment":"neutral","sentiment_score":0.028101220416526}],"sentiment":"neutral","sentiment_score":0.05581412104697063,"num_words":29,"start":100.185,"end":124.13},{"sentences":[{"text":"Or yep.","start":124.13,"end":126.049995,"sentiment":"neutral","sentiment_score":0.032636675983667374},{"text":"Okay.","start":126.049995,"end":126.549995,"sentiment":"neutral","sentiment_score":0.03849479556083679},{"text":"Yeah.","start":127.25,"end":127.57,"sentiment":"neutral","sentiment_score":0.012517370283603668},{"text":"So you're you're very much in the so you've I'm just looking at the services and IT services, but you've got a modern workplace service as well.","start":127.57,"end":139.945,"sentiment":"neutral","sentiment_score":0.07473016433693745},{"text":"Is that correct?","start":139.945,"end":140.845,"sentiment":"neutral","sentiment_score":0.060998670756816864}],"sentiment":"neutral","sentiment_score":0.06814694021116285,"num_words":34,"start":124.13,"end":140.845},{"sentences":[{"text":"Fantastic.","start":147.95,"end":148.45,"sentiment":"positive","sentiment_score":0.7000052332878113},{"text":"So what so you sure yeah.","start":148.59,"end":152.27,"sentiment":"neutral","sentiment_score":0.03985196212306619},{"text":"You sure partnered with Shure, are you?","start":152.27,"end":155.17,"sentiment":"neutral","sentiment_score":0.020067662000656128},{"text":"You're partnered with Shure?","start":158.67,"end":160.53,"sentiment":"neutral","sentiment_score":0.002175782108679414},{"text":"Shure, s h u r e as in the audio brand?","start":167.965,"end":174.12,"sentiment":"neutral","sentiment_score":0.007399042009968649}],"sentiment":"neutral","sentiment_score":0.04033390450259221,"num_words":29,"start":147.95,"end":174.12},{"sentences":[{"text":"Okay.","start":176.04,"end":176.54,"sentiment":"neutral","sentiment_score":0.02115275338292122},{"text":"Okay.","start":179.0,"end":179.5,"sentiment":"neutral","sentiment_score":0.01038542203605175},{"text":"Yeah.","start":181.95999,"end":182.36,"sentiment":"neutral","sentiment_score":0.05873628333210945},{"text":"Yep.","start":182.36,"end":182.76,"sentiment":"neutral","sentiment_score":0.11988423764705658},{"text":"I did see that.","start":182.76,"end":183.48,"sentiment":"neutral","sentiment_score":0.21399930864572525}],"sentiment":"neutral","sentiment_score":0.13326949137263,"num_words":8,"start":176.04,"end":183.48},{"sentences":[{"text":"That's fantastic.","start":183.48,"end":184.29999,"sentiment":"positive","sentiment_score":0.6866714060306549},{"text":"Okay.","start":185.0,"end":185.5,"sentiment":"neutral","sentiment_score":0.12080380320549013},{"text":"Yeah.","start":191.115,"end":191.615,"sentiment":"neutral","sentiment_score":0.013150777667760847},{"text":"I'm just looking.","start":191.675,"end":192.495,"sentiment":"neutral","sentiment_score":0.01840530273814996},{"text":"Yeah.","start":192.795,"end":193.195,"sentiment":"neutral","sentiment_score":0.05904638767242432}],"sentiment":"neutral","sentiment_score":0.20269496110267937,"num_words":8,"start":183.48,"end":193.195},{"sentences":[{"text":"Absolutely.","start":193.195,"end":193.695,"sentiment":"neutral","sentiment_score":0.06872595846652985},{"text":"So are you are you selling video conference are you selling video devices for UC at the moment?","start":194.075,"end":201.25,"sentiment":"neutral","sentiment_score":0.013355930335819721},{"text":"Are you saying that is it is it just more Cisco or what what's his what's his sort of other go to vendors in this space?","start":201.25,"end":209.03,"sentiment":"neutral","sentiment_score":-0.004777355312119023},{"text":"Yes.","start":214.45,"end":214.95,"sentiment":"neutral","sentiment_score":0.03741714358329773},{"text":"Okay.","start":220.00499,"end":220.50499,"sentiment":"neutral","sentiment_score":0.037896379828453064}],"sentiment":"neutral","sentiment_score":0.005536914676764703,"num_words":47,"start":193.195,"end":220.50499},{"sentences":[{"text":"Yep.","start":227.285,"end":227.64,"sentiment":"neutral","sentiment_score":0.03638992458581925},{"text":"Okay.","start":228.04,"end":228.54,"sentiment":"neutral","sentiment_score":0.03397122025489807},{"text":"Okay.","start":232.68,"end":233.18,"sentiment":"neutral","sentiment_score":0.04462265968322754},{"text":"Alright.","start":233.8,"end":234.3,"sentiment":"neutral","sentiment_score":0.0511564128100872},{"text":"Okay.","start":237.0,"end":237.31999,"sentiment":"neutral","sentiment_score":0.059618785977363586}],"sentiment":"neutral","sentiment_score":0.045151800662279126,"num_words":5,"start":227.285,"end":237.31999},{"sentences":[{"text":"No worries.","start":237.31999,"end":238.04,"sentiment":"neutral","sentiment_score":0.0573585070669651},{"text":"Is there a is there a specific opportunity that we can help you with at the moment, Ross?","start":238.04,"end":242.745,"sentiment":"neutral","sentiment_score":0.0404256291480528},{"text":"Yep.","start":251.78499,"end":252.28499,"sentiment":"neutral","sentiment_score":0.004530433099716902},{"text":"Mhmm.","start":256.26498,"end":256.76498,"sentiment":"neutral","sentiment_score":0.009416665881872175},{"text":"Okay.","start":268.63,"end":269.13,"sentiment":"positive","sentiment_score":0.3333107829093933}],"sentiment":"neutral","sentiment_score":0.05172331394303752,"num_words":23,"start":237.31999,"end":269.13},{"sentences":[{"text":"Fantastic.","start":269.19,"end":269.69,"sentiment":"positive","sentiment_score":0.7439881563186646},{"text":"Alright.","start":271.11002,"end":271.61002,"sentiment":"positive","sentiment_score":0.5090938806533813},{"text":"Well, I can I'm I'm happy to sort of get your partnership partnership rolling.","start":273.565,"end":280.20502,"sentiment":"positive","sentiment_score":0.5886738789933068},{"text":"Do you do you work with a specific distributor?","start":280.20502,"end":283.265,"sentiment":"neutral","sentiment_score":0.10022858364714517},{"text":"The the two neat distributors that we work with are Blue Chip and Sticker Data.","start":283.805,"end":289.96002,"sentiment":"neutral","sentiment_score":0.14956498245398203}],"sentiment":"neutral","sentiment_score":0.3160012083128095,"num_words":40,"start":269.19,"end":289.96002},{"sentences":[{"text":"Do you have a preference for either?","start":289.96002,"end":291.90002,"sentiment":"neutral","sentiment_score":0.06047864630818367},{"text":"Okay.","start":297.32,"end":297.64,"sentiment":"neutral","sentiment_score":0.06774941086769104},{"text":"So which is there one that you prefer over the other?","start":297.64,"end":300.735,"sentiment":"neutral","sentiment_score":0.04091475125063549},{"text":"Oh, okay.","start":311.13498,"end":311.69498,"sentiment":"neutral","sentiment_score":0.02744327113032341},{"text":"Yep.","start":311.69498,"end":312.19498,"sentiment":"neutral","sentiment_score":0.03389676660299301}],"sentiment":"neutral","sentiment_score":0.04681570489298214,"num_words":22,"start":289.96002,"end":312.19498},{"sentences":[{"text":"Yep.","start":312.335,"end":312.835,"sentiment":"neutral","sentiment_score":0.02175799012184143},{"text":"So no one no one in particular at the moment.","start":313.215,"end":316.19498,"sentiment":"neutral","sentiment_score":-0.1311772285029292},{"text":"Yeah.","start":322.11002,"end":322.61002,"sentiment":"neutral","sentiment_score":0.03188952058553696},{"text":"Yep.","start":323.95,"end":324.43,"sentiment":"neutral","sentiment_score":0.0366707406938076},{"text":"Okay.","start":324.43,"end":324.91,"sentiment":"neutral","sentiment_score":0.03859046474099159}],"sentiment":"neutral","sentiment_score":-0.08449025492050818,"num_words":14,"start":312.335,"end":324.91},{"sentences":[{"text":"No worries.","start":324.91,"end":325.73,"sentiment":"neutral","sentiment_score":0.0017587346956133842},{"text":"No worries.","start":325.87,"end":326.61002,"sentiment":"neutral","sentiment_score":0.014133472926914692},{"text":"Alright.","start":326.67,"end":326.99,"sentiment":"neutral","sentiment_score":0.06700631976127625},{"text":"What's what's your email, Ross?","start":326.99,"end":328.91,"sentiment":"neutral","sentiment_score":0.03135246969759464},{"text":"Because all I have is has Harian's details at the moment.","start":328.91,"end":333.36502,"sentiment":"neutral","sentiment_score":0.03153379159894856}],"sentiment":"neutral","sentiment_score":0.0286868948134638,"num_words":21,"start":324.91,"end":333.36502},{"sentences":[{"text":"And that will get to you, will it?","start":341.58502,"end":343.445,"sentiment":"neutral","sentiment_score":0.05861072428524494},{"text":"Okay.","start":345.98502,"end":346.44,"sentiment":"neutral","sentiment_score":0.23872292041778564},{"text":"Fantastic.","start":346.84,"end":347.34,"sentiment":"positive","sentiment_score":0.4820344746112823},{"text":"Alright.","start":347.4,"end":347.8,"sentiment":"neutral","sentiment_score":0.3020566701889038},{"text":"Well, I'll get that underway.","start":347.8,"end":350.14,"sentiment":"positive","sentiment_score":0.3357027769088745}],"sentiment":"neutral","sentiment_score":0.198138359002769,"num_words":16,"start":341.58502,"end":350.14},{"sentences":[{"text":"So it should the authorization should come through overnight.","start":350.68,"end":354.86002,"sentiment":"neutral","sentiment_score":0.295120186275906},{"text":"I'll send you my contact details to the partner's address.","start":355.88,"end":359.42,"sentiment":"neutral","sentiment_score":0.16641467958688735},{"text":"I'm based in based in Melbourne, so I'm happy to come out and give you a bit of an overview of the neat portfolio and get you started.","start":360.525,"end":369.665,"sentiment":"positive","sentiment_score":0.46343856364754693},{"text":"So, yeah, happy happy to support where where, you know, to help get you enabled.","start":369.805,"end":375.21,"sentiment":"positive","sentiment_score":0.5579763650894165},{"text":"Okay.","start":379.03,"end":379.53,"sentiment":"positive","sentiment_score":0.3812138736248016}],"sentiment":"positive","sentiment_score":0.4134502794357046,"num_words":63,"start":350.68,"end":379.53},{"sentences":[{"text":"Wonderful.","start":379.59,"end":380.09,"sentiment":"positive","sentiment_score":0.6088967323303223},{"text":"Yeah.","start":381.03,"end":381.35,"sentiment":"neutral","sentiment_score":0.24401673674583435},{"text":"There's there's actually a there is one one that we have a solution architect, Graham Burton, who is also Melbourne based.","start":381.35,"end":390.125,"sentiment":"neutral","sentiment_score":0.13416494464590437},{"text":"He's he's having a tech update session this Friday at nine, so I'd be happy to send you out the details for for that session.","start":390.585,"end":402.41,"sentiment":"neutral","sentiment_score":0.26514131724834444},{"text":"You'd be very welcome to to join in that session if you would like.","start":402.41,"end":407.47,"sentiment":"positive","sentiment_score":0.37382568206105915}],"sentiment":"neutral","sentiment_score":0.25052370623715464,"num_words":62,"start":379.59,"end":407.47},{"sentences":[{"text":"So it's a yeah.","start":411.45,"end":412.17,"sentiment":"neutral","sentiment_score":0.2813924178481102},{"text":"It's probably good a good starting point as well.","start":412.17,"end":414.945,"sentiment":"positive","sentiment_score":0.5187890662087334},{"text":"Wonderful.","start":418.14502,"end":418.64502,"sentiment":"positive","sentiment_score":0.4781293869018554},{"text":"Alright.","start":419.42502,"end":419.92502,"sentiment":"positive","sentiment_score":0.3383132815361023},{"text":"Lovely.","start":420.305,"end":420.70502,"sentiment":"positive","sentiment_score":0.38928860425949097}],"sentiment":"positive","sentiment_score":0.43752515874803066,"num_words":16,"start":411.45,"end":420.70502},{"sentences":[{"text":"Well, thank you, Ross, for your time.","start":420.70502,"end":422.785,"sentiment":"positive","sentiment_score":0.4936241464955466},{"text":"Lovely speaking with you, and I'll I'll send my details across.","start":422.785,"end":427.36502,"sentiment":"neutral","sentiment_score":0.31124088303609326},{"text":"Oh, you're welcome.","start":427.91998,"end":428.66,"sentiment":"neutral","sentiment_score":0.1924059341351191},{"text":"I'll send you across details of Graham's session and also my contact details as well.","start":428.88,"end":435.38,"sentiment":"neutral","sentiment_score":0.18940536081790924},{"text":"I'm I'm actually in Perth at the moment for Dicker Data's TechX exhibition today, but I'll be back next week.","start":436.72,"end":444.825,"sentiment":"neutral","sentiment_score":0.1305467564612627}],"sentiment":"neutral","sentiment_score":0.23050450147794826,"num_words":56,"start":420.70502,"end":444.825},{"sentences":[{"text":"So maybe I'll indicate some times that I can come and meet with you.","start":444.825,"end":450.58502,"sentiment":"neutral","sentiment_score":0.1555483884045056},{"text":"If if you wanna schedule a time, I'd love to meet you face to face.","start":450.58502,"end":456.66,"sentiment":"neutral","sentiment_score":0.23623339931170145},{"text":"Okay.","start":460.9,"end":461.4,"sentiment":"neutral","sentiment_score":0.21242929995059967},{"text":"Wonderful.","start":461.94,"end":462.44,"sentiment":"positive","sentiment_score":0.357224702835083},{"text":"Alright.","start":462.66,"end":463.06,"sentiment":"neutral","sentiment_score":0.245375856757164}],"sentiment":"neutral","sentiment_score":0.2042565089650452,"num_words":32,"start":444.825,"end":463.06},{"sentences":[{"text":"Well, thanks thanks again for your time, and I'll I'll be in touch on email shortly.","start":463.06,"end":472.55487,"sentiment":"positive","sentiment_score":0.41176690347492695},{"text":"Okay.","start":473.25488,"end":473.65488,"sentiment":"positive","sentiment_score":0.49272215366363525},{"text":"Thank you so much, Ross.","start":473.65488,"end":474.95486,"sentiment":"positive","sentiment_score":0.8622538685798645},{"text":"Okay.","start":477.25488,"end":477.5749,"sentiment":"positive","sentiment_score":0.42529699206352234},{"text":"Thanks.","start":477.5749,"end":477.97488,"sentiment":"positive","sentiment_score":0.6367179155349731}],"sentiment":"positive","sentiment_score":0.5189282024900118,"num_words":24,"start":463.06,"end":477.97488},{"sentences":[{"text":"Bye.","start":477.97488,"end":478.47488,"sentiment":"neutral","sentiment_score":-0.0871947780251503}],"sentiment":"neutral","sentiment_score":-0.0871947780251503,"num_words":1,"start":477.97488,"end":478.47488}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello, Hariam. I have\n\nChannel 0: Hello?\n\nChannel 1: Natalie on the line from.\n\nChannel 0: Sorry?\n\nChannel 1: I have a caller named Natalie on the line from Nate regarding an online inquiry you've made.\n\nChannel 0: Okay. Alright.\n\nChannel 1: I will pop you through.\n\nChannel 0: Yep.\n\nChannel 1: Hello?\n\nChannel 0: Hello?\n\nChannel 1: Hello? Hi. Is that Hariam?\n\nChannel 0: Hari Yan is not available. May I know who's calling?\n\nChannel 1: Okay. It's Natalie Fry, and I'm calling from Meet. He sent through a partnership application to Meet, and I'm following up following him up about that.\n\nChannel 0: Right. Okay. Alright. Got you. Yep.\n\nSo, actually, I applied for that partnership.\n\nChannel 1: Oh, okay. Great. Sorry. What's your name? I didn't catch it.\n\nChannel 0: My name is Ross, and I am the DM over here at Tech Home Systems.\n\nChannel 1: Okay. So Ross, was it?\n\nChannel 0: Yep.\n\nChannel 1: Okay. Ross. And you're a BDM. Fantastic. That's\n\nChannel 0: Correct.\n\nChannel 1: that's wonderful to hear. How did you hear about NEET, Ross?\n\nChannel 0: Through distributors. Actually, we are online b to b resellers, and\n\nChannel 1: Okay.\n\nChannel 0: we call we have partnership with couple of brands. And I was just looking to partner with Nate as well because we get inquiries, you know,\n\nChannel 1: Oh,\n\nChannel 0: from\n\nChannel 1: fantastic.\n\nChannel 0: customers for, like, for yeah. So just, like, in future, if any query arises. So yeah. And the the things could make it easier, you know, partnership and all.\n\nChannel 1: Of course. Of course.\n\nChannel 0: Yeah.\n\nChannel 1: So you just I'm just trying to understand a little bit more about is it tech Tecum? Is that how you say it?\n\nChannel 0: Yep.\n\nChannel 1: Or\n\nChannel 0: The Chrome Systems.\n\nChannel 1: yep.\n\nChannel 0: Correct.\n\nChannel 1: Okay. Yeah. So you're you're very much in the so you've\n\nChannel 0: ID.\n\nChannel 1: I'm just looking at the services and IT services, but you've got a modern workplace service as well. Is that correct?\n\nChannel 0: Yep. Like, we do hardware, software, everything in IT. We got\n\nChannel 1: Fantastic.\n\nChannel 0: a\n\nChannel 1: So\n\nChannel 0: shop\n\nChannel 1: what\n\nChannel 0: policy. Mhmm.\n\nChannel 1: so you sure yeah. You sure partnered with Shure, are you?\n\nChannel 0: Sorry. Come again?\n\nChannel 1: You're partnered with Shure?\n\nChannel 0: We are partner with?\n\nChannel 1: Shure, s h u r e as in the audio\n\nChannel 0: Yeah.\n\nChannel 1: brand?\n\nChannel 0: Yeah. We are\n\nChannel 1: Okay.\n\nChannel 0: with AudioCodes as well. We are with Microsoft.\n\nChannel 1: Okay.\n\nChannel 0: We are with Cisco. Yep.\n\nChannel 1: Yeah. Yep. I did see that. That's fantastic.\n\nChannel 0: So\n\nChannel 1: Okay.\n\nChannel 0: if you visit our portal, you can see, like, we have a couple of brands, you know, we have partnered\n\nChannel 1: Yeah.\n\nChannel 0: with.\n\nChannel 1: I'm just looking. Yeah. Absolutely. So are you are you selling video conference are you selling video devices for UC at the moment? Are you saying that is it is it just more Cisco or what what's his what's his sort of other go to vendors in this space?\n\nChannel 0: For video conferencing. Right?\n\nChannel 1: Yes.\n\nChannel 0: Yep. We got, I believe, Yealink.\n\nChannel 1: Okay.\n\nChannel 0: And recently, we got one customer who was after video conferencing, and we\n\nChannel 1: Yep.\n\nChannel 0: supplied\n\nChannel 1: Okay.\n\nChannel 0: him Yealink and Logitech.\n\nChannel 1: Okay. Alright.\n\nChannel 0: Yep.\n\nChannel 1: Okay. No worries. Is there a is there a specific opportunity that we can help you with at the moment, Ross?\n\nChannel 0: Right now, we don't have. They I think day before yesterday, we closed one opportunity. We installed\n\nChannel 1: Yep.\n\nChannel 0: as well for them, video conferencing, meeting bar and all.\n\nChannel 1: Mhmm.\n\nChannel 0: But right now, we don't have any. But, sure, in future, there are, you know, like, need arises to the customers. We got couple of customers, businesses. So yep.\n\nChannel 1: Okay. Fantastic. Alright. Well, I can I'm I'm happy to sort of get your partnership partnership rolling. Do you do you work with a specific distributor?\n\nThe the two neat distributors that we work with are Blue Chip and Sticker Data. Do you have a preference for\n\nChannel 0: Yep.\n\nChannel 1: either?\n\nChannel 0: Yep. We are partner with Blue Chip and Decadetta.\n\nChannel 1: Okay. So which is there one that you prefer over the other?\n\nChannel 0: Decadetta and Blue Chip depends, you know, like, whoever got the stock and availability, like, ETA, like, earlier.\n\nChannel 1: Oh, okay.\n\nChannel 0: So\n\nChannel 1: Yep.\n\nChannel 0: yep.\n\nChannel 1: Yep. So no one no one in particular at the moment.\n\nChannel 0: Right. We got with, like, we have partnered with Ingram, Leader, DS\n\nChannel 1: Yeah. Yep. Okay. No\n\nChannel 0: Tech.\n\nChannel 1: worries. No worries.\n\nChannel 0: Yep.\n\nChannel 1: Alright. What's what's your email, Ross? Because all I have is has Harian's details at the moment.\n\nChannel 0: You can send us email at partner@techomsystems.com.eu.\n\nChannel 1: And that will get to you, will it?\n\nChannel 0: Yep.\n\nChannel 1: Okay. Fantastic. Alright. Well, I'll get that underway. So it should the authorization should come through overnight.\n\nI'll send you my contact details to the partner's address.\n\nChannel 0: Mhmm.\n\nChannel 1: I'm based\n\nChannel 0: Yes, sir.\n\nChannel 1: in based in Melbourne, so I'm happy to come out and give you a bit of an overview of the neat portfolio and get you started. So, yeah, happy happy to support where where, you know, to help get you enabled.\n\nChannel 0: Sounds good.\n\nChannel 1: Okay.\n\nChannel 0: Happy to.\n\nChannel 1: Wonderful.\n\nChannel 0: Yep.\n\nChannel 1: Yeah. There's there's actually a there is one one that we have a solution architect, Graham Burton, who is also Melbourne based. He's\n\nChannel 0: Mhmm.\n\nChannel 1: he's having a tech update session this Friday at nine, so I'd be happy to send you out the details for for that session. You'd be very welcome to to join in that session if you would like.\n\nChannel 0: Okay. Alright. No worries.\n\nChannel 1: So it's\n\nChannel 0: Okay.\n\nChannel 1: a yeah. It's probably good a good starting point as well.\n\nChannel 0: Yep. Will do.\n\nChannel 1: Wonderful. Alright. Lovely. Well, thank you, Ross, for your time. Lovely speaking with you, and\n\nChannel 0: Thank\n\nChannel 1: I'll\n\nChannel 0: you. Thank\n\nChannel 1: I'll\n\nChannel 0: you\n\nChannel 1: send\n\nChannel 0: for asking,\n\nChannel 1: my details\n\nChannel 0: ma'am.\n\nChannel 1: across. Oh, you're welcome.\n\nChannel 0: Alright.\n\nChannel 1: I'll send you across details of Graham's session and also my contact details as well. I'm I'm actually in Perth at the moment for Dicker Data's TechX exhibition today, but I'll be back next week. So maybe I'll indicate some times that I can come and meet with you. If if you wanna schedule a time, I'd love to meet you face to face.\n\nChannel 0: Okay. Alright. No worries. Yeah.\n\nChannel 1: Okay. Wonderful.\n\nChannel 0: Yep.\n\nChannel 1: Alright. Well, thanks thanks again for your time, and I'll I'll be in touch on email\n\nChannel 0: Alright. Looking forward for email.\n\nChannel 1: shortly. Okay. Thank you so much, Ross.\n\nChannel 0: Thank you. Good day.\n\nChannel 1: Okay.\n\nChannel 0: Bye.\n\nChannel 1: Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Hariam.","start":4.0,"end":4.98,"sentiment":"neutral","sentiment_score":0.02006289456039667},{"text":"I have","start":5.04,"end":5.6,"sentiment":"neutral","sentiment_score":0.006050845608115196}],"sentiment":"neutral","sentiment_score":0.013056870084255934,"channel":1,"num_words":4,"start":4.0,"end":5.6},{"sentences":[{"text":"Hello?","start":5.3599997,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.006174460984766483}],"sentiment":"neutral","sentiment_score":0.006174460984766483,"channel":0,"num_words":1,"start":5.3599997,"end":5.8599997},{"sentences":[{"text":"Natalie on the line 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welcome.","start":427.91998,"end":428.66,"sentiment":"neutral","sentiment_score":0.1924059341351191}],"sentiment":"neutral","sentiment_score":0.17323332652449608,"channel":1,"num_words":4,"start":426.86502,"end":428.66},{"sentences":[{"text":"Alright.","start":428.315,"end":428.815,"sentiment":"neutral","sentiment_score":0.1977170705795288}],"sentiment":"neutral","sentiment_score":0.1977170705795288,"channel":0,"num_words":1,"start":428.315,"end":428.815},{"sentences":[{"text":"I'll send you across details of Graham's session and also my contact details as well.","start":428.88,"end":435.38,"sentiment":"neutral","sentiment_score":0.18940536081790924},{"text":"I'm I'm actually in Perth at the moment for Dicker Data's TechX exhibition today, but I'll be back next week.","start":436.72,"end":444.825,"sentiment":"neutral","sentiment_score":0.1305467564612627},{"text":"So maybe I'll indicate some times that I can come and meet with 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customer, Natalie, called about a partnership application she made online. She was transferred to a representative from Nate, who informed her that she had applied for a partnership with a couple of brands. The representative, Ross, discussed the services and IT services offered by Nate and the customer's preference for a partner with a specific distributor. They also discussed the customer's email and the possibility of a meeting."},"intents":{"segments":[{"text":"Hari Yan is not available. May I know who's calling? Okay.","start_word":43,"end_word":53,"intents":[{"intent":"Speak with hariyan","confidence_score":0.000019913969}]},{"text":"It's Natalie Fry, and I'm calling from Meet. He sent through a partnership application to Meet, and I'm following up following him up about that. Right. Okay.","start_word":54,"end_word":80,"intents":[{"intent":"Follow up on partnership application","confidence_score":0.06602469}]},{"text":"So you just I'm just trying to understand a little bit more about is it tech Tecum? Is that how you say it? Yep.","start_word":219,"end_word":242,"intents":[{"intent":"Understand tech temu","confidence_score":0.24222313}]},{"text":"Is there a is there a specific opportunity that we can help you with at the moment, Ross?","start_word":471,"end_word":488,"intents":[{"intent":"Explore collaboration opportunities","confidence_score":0.016601715}]},{"text":"Well, I can I'm I'm happy to sort of get your partnership partnership rolling.","start_word":550,"end_word":563,"intents":[{"intent":"Schedule partnership","confidence_score":0.023465551}]},{"text":"in based in Melbourne, so I'm happy to come out and give you a bit of an overview of the neat portfolio and get you started.","start_word":738,"end_word":763,"intents":[{"intent":"Offer portfolio overview","confidence_score":0.016862309}]},{"text":"in based in Melbourne, so I'm happy to come out and give you a bit of an overview of the neat portfolio and get you started. 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That's Correct. that's wonderful to hear.","start_word":130,"end_word":136,"sentiment":"positive","sentiment_score":0.5103239417076111},{"text":"How did you hear about NEET, Ross? Through distributors. Actually, we are online b to b resellers, and Okay. we call we have partnership with couple of brands. And I was just looking to partner with Nate as well because we get inquiries, you know, Oh, from fantastic. customers for, like, for yeah. So just, like, in future, if any query arises. So yeah. And the the things could make it easier, you know, partnership and all. Of course. Of course. Yeah. So you just I'm just trying to understand a little bit more about is it tech Tecum? Is that how you say it? Yep. Or The Chrome Systems. yep. Correct. Okay. Yeah. So you're you're very much in the so you've ID. I'm just looking at the services and IT services, but you've got a modern workplace service as well. Is that correct? Yep. 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So are you are you selling video conference are you selling video devices for UC at the moment? Are you saying that is it is it just more Cisco or what what's his what's his sort of other go to vendors in this space? For video conferencing. Right? Yes. Yep. We got, I believe, Yealink. Okay. And recently, we got one customer who was after video conferencing, and we Yep. supplied Okay. him Yealink and Logitech. Okay. Alright. Yep. Okay. No worries. Is there a is there a specific opportunity that we can help you with at the moment, Ross? Right now, we don't have. They I think day before yesterday, we closed one opportunity. We installed Yep. as well for them, video conferencing, meeting bar and all. Mhmm. But right now, we don't have any. But, sure, in future, there are, you know, like, need arises to the customers. We got couple of customers, businesses. So yep.","start_word":360,"end_word":546,"sentiment":"neutral","sentiment_score":0.01858161141807064},{"text":"Okay. Fantastic. 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Lovely speaking with you, and Thank I'll you.","start_word":866,"end_word":885,"sentiment":"positive","sentiment_score":0.41433683037757874},{"text":"Thank I'll you send for asking, my details ma'am. across. Oh, you're welcome. Alright. I'll send you across details of Graham's session and also my contact details as well. I'm I'm actually in Perth at the moment for Dicker Data's TechX exhibition today, but I'll be back next week. So maybe I'll indicate some times that I can come and meet with you. If if you wanna schedule a time, I'd love to meet you face to face. Okay. Alright. No worries. Yeah. Okay.","start_word":886,"end_word":969,"sentiment":"neutral","sentiment_score":0.18218383193016052},{"text":"Wonderful.","start_word":970,"end_word":970,"sentiment":"positive","sentiment_score":0.357224702835083},{"text":"Yep. Alright.","start_word":971,"end_word":972,"sentiment":"neutral","sentiment_score":0.2276573181152344},{"text":"Well, thanks thanks again for your time, and I'll I'll be in touch on email Alright.","start_word":973,"end_word":988,"sentiment":"positive","sentiment_score":0.3969070613384247},{"text":"Looking forward for email. shortly.","start_word":989,"end_word":993,"sentiment":"neutral","sentiment_score":0.2858004570007324},{"text":"Okay. Thank you so much, Ross. Thank you. Good day. Okay. Bye. Thanks. Bye.","start_word":994,"end_word":1007,"sentiment":"positive","sentiment_score":0.6507663726806641}],"average":{"sentiment":"neutral","sentiment_score":0.1366757532593551}}}}