{"metadata":{"transaction_key":"deprecated","request_id":"019eb03d-24f8-7b93-a518-c8e3e13d5715","sha256":"9a12e64dc1a6731546d83af1e611390b17913583bb36d252f558d14e2640ed2b","created":"2026-06-10T06:34:18.520Z","duration":6.9119377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Marvin. Is not available to take your call. Please leave a message after the tone.","confidence":1.0,"words":[{"word":"marvin","start":0.39999998,"end":0.9,"confidence":0.95751953,"punctuated_word":"Marvin.","sentiment":"negative","sentiment_score":-0.4149700105190277},{"word":"is","start":1.8399999,"end":2.08,"confidence":0.99902344,"punctuated_word":"Is","sentiment":"negative","sentiment_score":-0.8169873952865601},{"word":"not","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8139320015907288},{"word":"available","start":2.24,"end":2.74,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.7955791354179382},{"word":"to","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8360147476196289},{"word":"take","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.85157310962677},{"word":"your","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8743338584899902},{"word":"call","start":3.52,"end":4.02,"confidence":0.9995117,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.8169506788253784},{"word":"please","start":4.16,"end":4.56,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6922918558120728},{"word":"leave","start":4.56,"end":4.72,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5397622585296631},{"word":"a","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.549297034740448},{"word":"message","start":4.88,"end":5.38,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.545856237411499},{"word":"after","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.43186843395233154},{"word":"the","start":5.7599998,"end":5.92,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5328881740570068},{"word":"tone","start":5.92,"end":6.42,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3589901924133301}],"paragraphs":{"transcript":"\nMarvin. Is not available to take your call. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Marvin.","start":0.39999998,"end":0.9,"sentiment":"negative","sentiment_score":-0.4149700105190277},{"text":"Is not available to take your call.","start":1.8399999,"end":4.02,"sentiment":"negative","sentiment_score":-0.8293387038367135},{"text":"Please leave a message after the tone.","start":4.16,"end":6.42,"sentiment":"negative","sentiment_score":-0.5215648838451931}],"sentiment":"negative","sentiment_score":-0.6580863416194915,"num_words":15,"start":0.39999998,"end":6.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Marvin. Is not available to take your call. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Marvin.","start":0.39999998,"end":0.9,"sentiment":"negative","sentiment_score":-0.4149700105190277},{"text":"Is not available to take your call.","start":1.8399999,"end":4.02,"sentiment":"negative","sentiment_score":-0.8293387038367135},{"text":"Please leave a message after the tone.","start":4.16,"end":6.42,"sentiment":"negative","sentiment_score":-0.5215648838451931}],"sentiment":"negative","sentiment_score":-0.6580863416194915,"channel":1,"num_words":15,"start":0.39999998,"end":6.42}]},"summary":{"result":"success","short":"Marvin. Is not available to take your call. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":8,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.90939236}]}]},"sentiments":{"segments":[{"text":"Marvin. Is not available to take your call. Please leave a message after the tone.","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.6469500660896301}],"average":{"sentiment":"negative","sentiment_score":-0.6469500405447823}}}}