{"metadata":{"transaction_key":"deprecated","request_id":"019ef764-e5fc-76f2-b2f1-e0fa3f8d7e29","sha256":"791ce51ea905f9528be317f50a872c8bea78c3b0e215f8b739a921d28867a928","created":"2026-06-24T02:10:46.464Z","duration":7.8479376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello? Isn't available right now. Please leave a detailed message after the tone. When you have","confidence":0.99902344,"words":[{"word":"hello","start":2.1599998,"end":2.6,"confidence":0.95751953,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.20189106464385984},{"word":"isn't","start":3.04,"end":3.4399998,"confidence":0.9975586,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.706712543964386},{"word":"available","start":3.4399998,"end":3.9199998,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.689116895198822},{"word":"right","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7558214664459229},{"word":"now","start":4.16,"end":4.64,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6956359148025513},{"word":"please","start":4.64,"end":5.04,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.511028528213501},{"word":"leave","start":5.04,"end":5.2799997,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.392797976732254},{"word":"a","start":5.2799997,"end":5.3599997,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.45610755681991577},{"word":"detailed","start":5.3599997,"end":5.8399997,"confidence":0.9980469,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.4039009511470794},{"word":"message","start":5.8399997,"end":6.24,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.41687512397766113},{"word":"after","start":6.24,"end":6.56,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.2294939756393433},{"word":"the","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3597567677497864},{"word":"tone","start":6.72,"end":7.2,"confidence":0.99365234,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.32465142011642456},{"word":"when","start":7.2,"end":7.44,"confidence":0.9921875,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.11374104022979736},{"word":"you","start":7.44,"end":7.6,"confidence":0.984375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.14778456091880798},{"word":"have","start":7.6,"end":7.8479376,"confidence":0.7841797,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.072938933968544}],"paragraphs":{"transcript":"\nHello? Isn't available right now. Please leave a detailed message after the tone. When you have","paragraphs":[{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6,"sentiment":"neutral","sentiment_score":-0.20189106464385984},{"text":"Isn't available right now.","start":3.04,"end":4.64,"sentiment":"negative","sentiment_score":-0.7118217051029205},{"text":"Please leave a detailed message after the tone.","start":4.64,"end":7.2,"sentiment":"negative","sentiment_score":-0.3868265375494957},{"text":"When you have","start":7.2,"end":7.8479376,"sentiment":"neutral","sentiment_score":-0.11148817837238312}],"sentiment":"negative","sentiment_score":-0.40489092003554106,"num_words":16,"start":2.1599998,"end":7.8479376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Isn't available right now. Please leave a detailed message after the tone. When you have","paragraphs":[{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6,"sentiment":"neutral","sentiment_score":-0.20189106464385984},{"text":"Isn't available right now.","start":3.04,"end":4.64,"sentiment":"negative","sentiment_score":-0.7118217051029205},{"text":"Please leave a detailed message after the tone.","start":4.64,"end":7.2,"sentiment":"negative","sentiment_score":-0.3868265375494957},{"text":"When you have","start":7.2,"end":7.8479376,"sentiment":"neutral","sentiment_score":-0.11148817837238312}],"sentiment":"negative","sentiment_score":-0.40489092003554106,"channel":1,"num_words":16,"start":2.1599998,"end":7.8479376}]},"summary":{"result":"success","short":"Hello? Isn't available right now. Please leave a detailed message after the tone. When you have"},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":5,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.73794675}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.20189106464385984},{"text":"Isn't available right now. Please leave a detailed message after the tone.","start_word":1,"end_word":12,"sentiment":"negative","sentiment_score":-0.5392181277275085},{"text":"When you have","start_word":13,"end_word":15,"sentiment":"neutral","sentiment_score":-0.13160964846611023}],"average":{"sentiment":"negative","sentiment_score":-0.4601564407348633}}}}