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Carl.","start":14.815,"end":18.595,"sentiment":"neutral","sentiment_score":-0.15313650029046194},{"text":"But would it be okay if we can have a conversation?","start":18.654999,"end":21.555,"sentiment":"neutral","sentiment_score":-0.03408887643705715}],"sentiment":"neutral","sentiment_score":-0.08038517460227013,"channel":0,"num_words":18,"start":14.815,"end":21.555},{"sentences":[{"text":"No.","start":22.164999,"end":22.404999,"sentiment":"neutral","sentiment_score":-0.31176209449768066},{"text":"Because it has nothing to do with me.","start":22.404999,"end":24.164999,"sentiment":"negative","sentiment_score":-0.39357709139585495},{"text":"That's that's a personal number.","start":24.164999,"end":25.785,"sentiment":"neutral","sentiment_score":-0.2381139189004898},{"text":"Thank 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Andrew apologizes for the mistake and asks to have a conversation, but Carl refuses and asks to be removed from their list. Andrew apologizes again and ends the call."},"intents":{"segments":[{"text":"please I'm remove I'm me from sorry, your Carl. list? Yep. Thank you.","start_word":70,"end_word":82,"intents":[{"intent":"Remove from list","confidence_score":0.10723241}]}]},"sentiments":{"segments":[{"text":"Hi. Carl speaking. Well, yes.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.09607861191034316},{"text":"Hi. Good day to you, Carl.","start_word":5,"end_word":10,"sentiment":"positive","sentiment_score":0.538611650466919},{"text":"Carl, Sorry? this is Andrew from Vigilance AI. Uh-huh. Yep. Sorry. You rang a personal number. It's not a business number. Oh oh, I'm I'm really sorry, Carl. But would it be okay if we can have a conversation? No.","start_word":11,"end_word":50,"sentiment":"neutral","sentiment_score":-0.09439700841903688},{"text":"Because it has nothing to do with me.","start_word":51,"end_word":58,"sentiment":"negative","sentiment_score":-0.39089980721473694},{"text":"That's that's a personal number. Thank you. Can Oh, you dear. please I'm remove I'm me from sorry, your Carl. list? Yep. Thank you. I Bye. apologize, mate. Yeah. I'll I'll make","start_word":59,"end_word":90,"sentiment":"neutral","sentiment_score":-0.1232629343867302}],"average":{"sentiment":"neutral","sentiment_score":-0.0757594347000122}}}}