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And I just wanted to confirm a few things before I finalize a report that I'm doing for it. Please. Yeah. By all means. I thought you were gonna ask me that. Is it sorry. I I I don't have it specifically handy, but if you just bear with me, I'll just check if I can see if I can find it. Oh, I found it. It's all good. So it's it's 1335 019. 74 Ayles Field. Right. Or I think it's a the rubbish. Yeah. Well, it it should have been resolved. We got another contact from her saying that she needs confirmation that what am I trying to say? Confirmation that we that the landscape plans that the developer has done are appropriate. And, yeah, I I didn't know that they did it. They might have done it incorrectly. So I guess it's yeah. I'm I'm following up on that. Yeah. Please. Oh, sorry. Yes. It's SWM Consulting. No. Thank you. Hi, Louise. It's Sally. How are you doing? You know? I was hoping that I was done, but I'm I'm I'm back again. Okay. K. Okay. If if I were to just do it as, like, a letter saying that that minute or whatever, is that good enough, or do you want, like, a proper a full report for it? Typically typically, I I mean, typically, I wouldn't assess landscape works at all. Like, I I I don't really understand why they're proposing landscape works, to be honest. Like, I I I I just what I would have done was just showed that you've done the cut and fill, and then they most people just do landscaping because it's not a it's not a statutory requirement to do the landscaping. So I don't know why they're going down this. It just feels like they've made life so much harder for themselves than they needed to. This makes it makes so little sense to me. But, anyway, I think, really Yep. Yeah. No. And and that's yeah. I I mean, I I I totally understand. I I just I I feel yeah. I mean, we've done we've done something similar before, and then it's not sorry. I mean, I've I've done plenty a couple of people with Landscapes everything before before. So, yeah, I guess that's why yeah. I I I can't I understand them, and I and I I will I I guess I I I think maybe it's just provide comment on how they're going to manage it more than anything, and then I don't know. I just I yeah. Because I it's not there's no, like, mapping or report reporting per se. It just seems like it's more of a are they doing the right thing as like, compared to the compared to the to the report. And then if if they aren't, then having a couple of recommendations of what they need to do and then having that letter, and then they can submit that letter with whatever they where I've proposed if if that I'm not sure if that makes sense. Or Okay. Manage Okay. Alright. Yep. Alright. So and and so I guess the one thing that would help quite a lot with all of this is if I speak to both the landscaper and the architect and say, hey. Look. These need to match up. Because if they match up in the plans, then we then they have no prob then there's no problem really, is it? Yes. Well, that's what I would tell them to do if that's the case. So they'll bring that stuff in on the state. It has to be at the same level. Is there is there a way to put that in the in in the referral? Like like, sorry, in your conditions, or or it's not we we can't do that? Yeah. Yeah. Yep. Yeah. Okay. Yep. Okay. That makes sense. That's all good. I I look. It it sounds to me more I and yeah. Because the guy the guy's like, oh, no. You need it. It needs to be a a full memo. Like, that's but it sounds to me more of I need to say I need to say we've assessed have it as a letter. We've assessed both plans. They don't meet up for this reason or they do meet up for this reason, and then recommend that Melbourne Water have a condition in it that says that there's no no extra fill blah blah blah or something like that. And then maybe Okay. Okay. Alright. That sounds Alright. Yeah. Cindy, I'll Yeah. Is it is this going to the is this going to the engineer? It's coming out. Okay. And and and the engine is the one that are also the ones that are concerned, I'm assuming, that the the way that it hasn't made up. Is that fair to say? Okay. Yep. Yep. Okay. Alright. Sounds good. Hey, Dean. Yep. Okay. Yeah. Yeah. Okay. No worries. Alright. I'll, yeah, I'll have a look at what I can what I can do. Yeah. Easy. Alright. Thank you very much. I appreciate it. Yeah. We'll do. Alright. Easy. Yeah. No. I'll I'll just see if I can give them to a few people because I'm I'm not sure yeah. I guess the problem is part of the problem is I'm not sure what what plans they might have submitted because, like, all the all the architecture sorry. All the landscape plans all say in it that all land levels need to be to the flooding active assessment through, like, the three big red folders same system. Okay. Section elevation from the architectural plans? Is that what you're saying? Sorry. Is that is that from the architectural plans to the section elevation? Okay. Alright. Awesome. Alright. I'll I'll I'll see. Okay. Alright. Easy. Yep. No worries. That that makes sense. Okay. I'll well, look, I I might have to reach out again, but, otherwise, thank you. I appreciate your So so you've been assessing these more often? Is that sorry. You're assessing landscape plans now. Is that what? Is that what you're saying? Okay. Alright. Cool. That's good to know. Yep. So okay. Cool. Brilliant. Thank you very much, Salim. I appreciate it. Okay. I'll speak to you soon. 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Hi, Molly. My name is Alex. I was hoping to see if Louise Ripper was available. I've got a project with her, and we've been, I guess, about going back and forth.\n\nAnd I just wanted to confirm a few things before I finalize a report that I'm doing for it. Please. Yeah. By all means. I thought you were gonna ask me that.\n\nIs it sorry. I I I don't have it specifically handy, but if you just bear with me, I'll just check if I can see if I can find it. Oh, I found it. It's all good. So it's it's 1335 019.\n\n74 Ayles Field. Right. Or I think it's a the rubbish. Yeah. Well, it it should have been resolved.\n\nWe got another contact from her saying that she needs confirmation that what am I trying to say? Confirmation that we that the landscape plans that the developer has done are appropriate. And, yeah, I I didn't know that they did it. They might have done it incorrectly. So I guess it's yeah.\n\nI'm I'm following up on that. Yeah. Please. Oh, sorry. Yes.\n\nIt's SWM Consulting. No. Thank you. Hi, Louise. It's Sally.\n\nHow are you doing? You know? I was hoping that I was done, but I'm I'm I'm back again. Okay. K.\n\nOkay. If if I were to just do it as, like, a letter saying that that minute or whatever, is that good enough, or do you want, like, a proper a full report for it? Typically typically, I I mean, typically, I wouldn't assess landscape works at all. Like, I I I don't really understand why they're proposing landscape works, to be honest. Like, I I I I just what I would have done was just showed that you've done the cut and fill, and then they most people just do landscaping because it's not a it's not a statutory requirement to do the landscaping.\n\nSo I don't know why they're going down this. It just feels like they've made life so much harder for themselves than they needed to. This makes it makes so little sense to me. But, anyway, I think, really Yep. Yeah.\n\nNo. And and that's yeah. I I mean, I I I totally understand. I I just I I feel yeah. I mean, we've done we've done something similar before, and then it's not sorry.\n\nI mean, I've I've done plenty a couple of people with Landscapes everything before before. So, yeah, I guess that's why yeah. I I I can't I understand them, and I and I I will I I guess I I I think maybe it's just provide comment on how they're going to manage it more than anything, and then I don't know. I just I yeah. Because I it's not there's no, like, mapping or report reporting per se.\n\nIt just seems like it's more of a are they doing the right thing as like, compared to the compared to the to the report. And then if if they aren't, then having a couple of recommendations of what they need to do and then having that letter, and then they can submit that letter with whatever they where I've proposed if if that I'm not sure if that makes sense. Or Okay. Manage Okay. Alright.\n\nYep. Alright. So and and so I guess the one thing that would help quite a lot with all of this is if I speak to both the landscaper and the architect and say, hey. Look. These need to match up.\n\nBecause if they match up in the plans, then we then they have no prob then there's no problem really, is it? Yes. Well, that's what I would tell them to do if that's the case. So they'll bring that stuff in on the state. It has to be at the same level.\n\nIs there is there a way to put that in the in in the referral? Like like, sorry, in your conditions, or or it's not we we can't do that? Yeah. Yeah. Yep.\n\nYeah. Okay. Yep. Okay. That makes sense.\n\nThat's all good. I I look. It it sounds to me more I and yeah. Because the guy the guy's like, oh, no. You need it.\n\nIt needs to be a a full memo. Like, that's but it sounds to me more of I need to say I need to say we've assessed have it as a letter. We've assessed both plans. They don't meet up for this reason or they do meet up for this reason, and then recommend that Melbourne Water have a condition in it that says that there's no no extra fill blah blah blah or something like that. And then maybe Okay.\n\nOkay. Alright. That sounds Alright. Yeah. Cindy, I'll Yeah.\n\nIs it is this going to the is this going to the engineer? It's coming out. Okay. And and and the engine is the one that are also the ones that are concerned, I'm assuming, that the the way that it hasn't made up. Is that fair to say?\n\nOkay. Yep. Yep. Okay. Alright.\n\nSounds good. Hey, Dean. Yep. Okay. Yeah.\n\nYeah. Okay. No worries. Alright. I'll, yeah, I'll have a look at what I can what I can do.\n\nYeah. Easy. Alright. Thank you very much. I appreciate it.\n\nYeah. We'll do. Alright. Easy. Yeah.\n\nNo. I'll I'll just see if I can give them to a few people because I'm I'm not sure yeah. I guess the problem is part of the problem is I'm not sure what what plans they might have submitted because, like, all the all the architecture sorry. All the landscape plans all say in it that all land levels need to be to the flooding active assessment through, like, the three big red folders same system. Okay.\n\nSection elevation from the architectural plans? Is that what you're saying? Sorry. Is that is that from the architectural plans to the section elevation? Okay.\n\nAlright. Awesome. Alright. I'll I'll I'll see. Okay.\n\nAlright. Easy. Yep. No worries. That that makes sense.\n\nOkay. I'll well, look, I I might have to reach out again, but, otherwise, thank you. I appreciate your So so you've been assessing these more often? Is that sorry. You're assessing landscape plans now.\n\nIs that what? Is that what you're saying? Okay. Alright. Cool.\n\nThat's good to know. Yep. So okay. Cool. Brilliant.\n\nThank you very much, Salim. I appreciate it. Okay. I'll speak to you soon. Bye.","paragraphs":[{"sentences":[{"text":"Morning.","start":9.36,"end":9.86,"sentiment":"neutral","sentiment_score":0.1309148073196411},{"text":"Hi, Molly.","start":173.805,"end":174.465,"sentiment":"neutral","sentiment_score":0.08455409109592438},{"text":"My name is Alex.","start":174.525,"end":175.50499,"sentiment":"neutral","sentiment_score":0.07413798850029707},{"text":"I was hoping to see if Louise Ripper was available.","start":175.64499,"end":180.74,"sentiment":"neutral","sentiment_score":0.04713625013828278},{"text":"I've got a project with her, and we've been, I guess, about going back and forth.","start":180.74,"end":186.26,"sentiment":"neutral","sentiment_score":0.0666077311616391}],"sentiment":"neutral","sentiment_score":0.0646563982873252,"num_words":33,"start":9.36,"end":186.26},{"sentences":[{"text":"And I just wanted to confirm a few things before I finalize a report that I'm doing for 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rubbish.","start":239.06999,"end":240.93,"sentiment":"neutral","sentiment_score":-0.17586751601525716},{"text":"Yeah.","start":241.23,"end":241.73,"sentiment":"neutral","sentiment_score":0.015361827798187733},{"text":"Well, it it should have been resolved.","start":253.485,"end":255.665,"sentiment":"neutral","sentiment_score":0.10065373139722007}],"sentiment":"neutral","sentiment_score":-0.026619371152360384,"num_words":19,"start":235.95,"end":255.665},{"sentences":[{"text":"We got another contact from her saying that she needs confirmation that what am I trying to say?","start":256.205,"end":265.03,"sentiment":"neutral","sentiment_score":0.038225399951140084},{"text":"Confirmation that we that the landscape plans that the developer has done are appropriate.","start":265.72998,"end":272.15,"sentiment":"neutral","sentiment_score":0.008649489276909403},{"text":"And, yeah, I I didn't know that they did it.","start":273.72998,"end":276.395,"sentiment":"neutral","sentiment_score":-0.12075008265674114},{"text":"They might have done it incorrectly.","start":276.395,"end":277.775,"sentiment":"neutral","sentiment_score":-0.23156124353408813},{"text":"So I guess it's yeah.","start":277.835,"end":279.51498,"sentiment":"neutral","sentiment_score":-0.09104907661676406}],"sentiment":"neutral","sentiment_score":-0.04232006833695297,"num_words":53,"start":256.205,"end":279.51498},{"sentences":[{"text":"I'm I'm following up on that.","start":279.51498,"end":281.455,"sentiment":"neutral","sentiment_score":-0.030630132959534723},{"text":"Yeah.","start":289.11,"end":289.61,"sentiment":"neutral","sentiment_score":0.05411657318472862},{"text":"Please.","start":292.38998,"end":292.88998,"sentiment":"neutral","sentiment_score":0.02787366695702076},{"text":"Oh, sorry.","start":294.31,"end":294.87,"sentiment":"neutral","sentiment_score":0.010577737353742123},{"text":"Yes.","start":294.87,"end":295.11,"sentiment":"neutral","sentiment_score":0.04195637255907059}],"sentiment":"neutral","sentiment_score":-0.0035162463953549213,"num_words":11,"start":279.51498,"end":295.11},{"sentences":[{"text":"It's SWM Consulting.","start":295.11,"end":297.69,"sentiment":"neutral","sentiment_score":0.06434108689427376},{"text":"No.","start":302.965,"end":303.285,"sentiment":"neutral","sentiment_score":0.002772599458694458},{"text":"Thank you.","start":303.285,"end":304.025,"sentiment":"neutral","sentiment_score":0.062010401859879494},{"text":"Hi, Louise.","start":427.73,"end":428.21,"sentiment":"neutral","sentiment_score":0.19236029684543612},{"text":"It's Sally.","start":428.21,"end":428.77,"sentiment":"neutral","sentiment_score":0.25076016783714294}],"sentiment":"neutral","sentiment_score":0.12060575932264328,"num_words":10,"start":295.11,"end":428.77},{"sentences":[{"text":"How are you doing?","start":428.77,"end":429.585,"sentiment":"neutral","sentiment_score":0.2713940441608429},{"text":"You know?","start":433.025,"end":433.685,"sentiment":"neutral","sentiment_score":0.09610464051365852},{"text":"I was hoping that I was done, but I'm I'm I'm back again.","start":434.145,"end":438.645,"sentiment":"neutral","sentiment_score":-0.017755713027257185},{"text":"Okay.","start":525.0,"end":525.5,"sentiment":"neutral","sentiment_score":-0.01307675614953041},{"text":"K.","start":618.42505,"end":618.66,"sentiment":"neutral","sentiment_score":-0.01231738179922104}],"sentiment":"neutral","sentiment_score":0.048646050017504466,"num_words":21,"start":428.77,"end":618.66},{"sentences":[{"text":"Okay.","start":625.06,"end":625.56,"sentiment":"neutral","sentiment_score":0.03261715918779373},{"text":"If if I were to just do it as, like, a letter saying that that minute or whatever, is that good enough, or do you want, like, a proper a full report for it?","start":625.62,"end":645.855,"sentiment":"neutral","sentiment_score":-0.024781635250238812},{"text":"Typically typically, I I mean, typically, I wouldn't assess landscape works at all.","start":675.39996,"end":681.0,"sentiment":"negative","sentiment_score":-0.3835558524498573},{"text":"Like, I I I don't really understand why they're proposing landscape works, to be honest.","start":681.0,"end":685.0,"sentiment":"negative","sentiment_score":-0.4130951424439748},{"text":"Like, I I I I just what I would have done was just showed that you've done the cut and fill, and then they most people just do landscaping because it's not a it's not a statutory requirement to do the landscaping.","start":685.0,"end":698.99506,"sentiment":"neutral","sentiment_score":-0.2337284375514303}],"sentiment":"neutral","sentiment_score":-0.20770672414274444,"num_words":105,"start":625.06,"end":698.99506},{"sentences":[{"text":"So I don't know why they're going down this.","start":699.375,"end":701.62006,"sentiment":"negative","sentiment_score":-0.4913989206155141},{"text":"It just feels like they've made life so much harder for themselves than they needed to.","start":701.62006,"end":706.44,"sentiment":"negative","sentiment_score":-0.8141329064965248},{"text":"This makes it makes so little sense to me.","start":706.66003,"end":708.9,"sentiment":"negative","sentiment_score":-0.7310190002123514},{"text":"But, anyway, I think, really Yep.","start":708.9,"end":729.38,"sentiment":"neutral","sentiment_score":-0.01248938279847304},{"text":"Yeah.","start":767.225,"end":767.545,"sentiment":"neutral","sentiment_score":0.0028999783098697662}],"sentiment":"negative","sentiment_score":-0.5878030270701502,"num_words":41,"start":699.375,"end":767.545},{"sentences":[{"text":"No.","start":767.545,"end":767.705,"sentiment":"neutral","sentiment_score":-0.07048530876636505},{"text":"And and that's yeah.","start":767.705,"end":769.145,"sentiment":"neutral","sentiment_score":-0.041562593542039394},{"text":"I I mean, I I I totally understand.","start":769.145,"end":771.465,"sentiment":"neutral","sentiment_score":-0.02785554062575102},{"text":"I I just I I feel yeah.","start":771.465,"end":773.465,"sentiment":"neutral","sentiment_score":-0.08321953245571681},{"text":"I mean, we've done we've done something similar before, and then it's not sorry.","start":773.465,"end":780.55,"sentiment":"neutral","sentiment_score":-0.06374492336596761}],"sentiment":"neutral","sentiment_score":-0.056898401831002796,"num_words":34,"start":767.545,"end":780.55},{"sentences":[{"text":"I mean, I've I've done plenty a couple of people with Landscapes everything before before.","start":780.55,"end":787.11,"sentiment":"neutral","sentiment_score":-0.014253899455070496},{"text":"So, yeah, I guess that's why yeah.","start":787.11,"end":789.405,"sentiment":"neutral","sentiment_score":-0.12711422677550996},{"text":"I I I can't I understand them, and I and I I will I I guess I I I think maybe it's just provide comment on how they're going to manage it more than anything, and then I don't know.","start":789.405,"end":801.805,"sentiment":"neutral","sentiment_score":-0.3043866969645023},{"text":"I just I yeah.","start":801.805,"end":803.23004,"sentiment":"neutral","sentiment_score":-0.1543685644865036},{"text":"Because I it's not there's no, like, mapping or report reporting per se.","start":803.23004,"end":807.55005,"sentiment":"neutral","sentiment_score":-0.28654626126472765}],"sentiment":"neutral","sentiment_score":-0.22305888116736955,"num_words":79,"start":780.55,"end":807.55005},{"sentences":[{"text":"It just seems like it's more of a are they doing the right thing as like, compared to the compared to the to the report.","start":807.55005,"end":819.475,"sentiment":"neutral","sentiment_score":-0.3172591692209244},{"text":"And then if if they aren't, then having a couple of recommendations of what they need to do and then having that letter, and then they can submit that letter with whatever they where I've proposed if if that I'm not sure if that makes sense.","start":820.095,"end":834.23004,"sentiment":"neutral","sentiment_score":-0.13409876612865407},{"text":"Or Okay.","start":834.23004,"end":885.75,"sentiment":"neutral","sentiment_score":0.006691021844744682},{"text":"Manage Okay.","start":912.29504,"end":990.52997,"sentiment":"neutral","sentiment_score":-0.016577620059251785},{"text":"Alright.","start":990.58997,"end":991.07,"sentiment":"neutral","sentiment_score":0.21115106344223025}],"sentiment":"neutral","sentiment_score":-0.18300848165036818,"num_words":76,"start":807.55005,"end":991.07},{"sentences":[{"text":"Yep.","start":991.07,"end":991.38995,"sentiment":"neutral","sentiment_score":0.19631969928741455},{"text":"Alright.","start":991.38995,"end":991.79,"sentiment":"neutral","sentiment_score":0.24142728745937347},{"text":"So and and so I guess the one thing that would help quite a lot with all of this is if I speak to both the landscaper and the architect and say, hey.","start":991.79,"end":1003.865,"sentiment":"neutral","sentiment_score":0.2117397990642172},{"text":"Look.","start":1003.865,"end":1004.025,"sentiment":"neutral","sentiment_score":0.1392069160938263},{"text":"These need to match up.","start":1004.025,"end":1005.645,"sentiment":"neutral","sentiment_score":0.21076582372188568}],"sentiment":"neutral","sentiment_score":0.21019991196510268,"num_words":41,"start":991.07,"end":1005.645},{"sentences":[{"text":"Because if they match up in the plans, then we then they have no prob then there's no problem really, is it?","start":1006.66504,"end":1012.445,"sentiment":"neutral","sentiment_score":0.2657298059626059},{"text":"Yes.","start":1043.19,"end":1043.69,"sentiment":"neutral","sentiment_score":0.13311493396759033},{"text":"Well, that's what I would tell them to do if that's the case.","start":1054.325,"end":1057.0449,"sentiment":"neutral","sentiment_score":0.0912090797836964},{"text":"So they'll bring that stuff in on the state.","start":1057.0449,"end":1058.8049,"sentiment":"neutral","sentiment_score":0.12953418410486645},{"text":"It has to be at the same level.","start":1058.8049,"end":1060.4249,"sentiment":"neutral","sentiment_score":0.10649777203798294}],"sentiment":"neutral","sentiment_score":0.17325808557699313,"num_words":53,"start":1006.66504,"end":1060.4249},{"sentences":[{"text":"Is there is there a way to put that in the in in the referral?","start":1060.965,"end":1064.9,"sentiment":"neutral","sentiment_score":0.009259761373202006},{"text":"Like like, sorry, in your conditions, or or it's not we we can't do that?","start":1064.9,"end":1069.64,"sentiment":"neutral","sentiment_score":-0.08295954689383507},{"text":"Yeah.","start":1114.02,"end":1114.52,"sentiment":"neutral","sentiment_score":-0.07841716706752777},{"text":"Yeah.","start":1120.98,"end":1121.48,"sentiment":"neutral","sentiment_score":0.10305703431367874},{"text":"Yep.","start":1140.995,"end":1141.32,"sentiment":"neutral","sentiment_score":0.06758217513561249}],"sentiment":"neutral","sentiment_score":-0.030705295164476742,"num_words":33,"start":1060.965,"end":1141.32},{"sentences":[{"text":"Yeah.","start":1153.96,"end":1154.46,"sentiment":"neutral","sentiment_score":0.033287856727838516},{"text":"Okay.","start":1154.5199,"end":1154.985,"sentiment":"neutral","sentiment_score":0.039389967918396},{"text":"Yep.","start":1170.91,"end":1171.15,"sentiment":"neutral","sentiment_score":0.1315779089927673},{"text":"Okay.","start":1171.15,"end":1171.47,"sentiment":"neutral","sentiment_score":0.2402301728725433},{"text":"That makes sense.","start":1171.47,"end":1172.19,"sentiment":"positive","sentiment_score":0.34959115584691364}],"sentiment":"neutral","sentiment_score":0.21332276772175515,"num_words":7,"start":1153.96,"end":1172.19},{"sentences":[{"text":"That's all good.","start":1172.19,"end":1172.83,"sentiment":"positive","sentiment_score":0.6197375456492106},{"text":"I I look.","start":1172.83,"end":1173.55,"sentiment":"neutral","sentiment_score":0.06707918519775073},{"text":"It it sounds to me more I and yeah.","start":1173.55,"end":1176.67,"sentiment":"neutral","sentiment_score":0.0013386660979853736},{"text":"Because the guy the guy's like, oh, no.","start":1176.67,"end":1178.27,"sentiment":"neutral","sentiment_score":-0.07001826167106628},{"text":"You need it.","start":1178.27,"end":1178.67,"sentiment":"neutral","sentiment_score":-0.12826228390137354}],"sentiment":"neutral","sentiment_score":0.04336789393654236,"num_words":26,"start":1172.19,"end":1178.67},{"sentences":[{"text":"It needs to be a a full memo.","start":1178.67,"end":1180.35,"sentiment":"neutral","sentiment_score":-0.06987295486032963},{"text":"Like, that's but it sounds to me more of I need to say I need to say we've assessed have it as a letter.","start":1180.35,"end":1187.245,"sentiment":"neutral","sentiment_score":-0.06865657524516185},{"text":"We've assessed both plans.","start":1187.245,"end":1189.745,"sentiment":"neutral","sentiment_score":-0.05873372033238411},{"text":"They don't meet up for this reason or they do meet up for this reason, and then recommend that Melbourne Water have a condition in it that says that there's no no extra fill blah blah blah or something like that.","start":1190.525,"end":1202.53,"sentiment":"neutral","sentiment_score":-0.1161178279577232},{"text":"And then maybe Okay.","start":1202.53,"end":1238.865,"sentiment":"neutral","sentiment_score":-0.03450953448191285}],"sentiment":"neutral","sentiment_score":-0.0906240174109921,"num_words":81,"start":1178.67,"end":1238.865},{"sentences":[{"text":"Okay.","start":1302.535,"end":1303.035,"sentiment":"neutral","sentiment_score":0.18755394220352173},{"text":"Alright.","start":1303.255,"end":1303.735,"sentiment":"neutral","sentiment_score":0.2366967648267746},{"text":"That sounds Alright.","start":1303.735,"end":1305.17,"sentiment":"neutral","sentiment_score":0.23158034682273865},{"text":"Yeah.","start":1305.55,"end":1305.7101,"sentiment":"neutral","sentiment_score":0.2494683563709259},{"text":"Cindy, I'll Yeah.","start":1305.7101,"end":1331.105,"sentiment":"neutral","sentiment_score":0.18215798834959665}],"sentiment":"neutral","sentiment_score":0.21277045210202536,"num_words":9,"start":1302.535,"end":1331.105},{"sentences":[{"text":"Is it is this going to the is this going to the engineer?","start":1336.27,"end":1339.63,"sentiment":"neutral","sentiment_score":-0.030342291897306077},{"text":"It's coming out.","start":1339.63,"end":1340.53,"sentiment":"neutral","sentiment_score":-0.014081313585241636},{"text":"Okay.","start":1343.39,"end":1343.745,"sentiment":"neutral","sentiment_score":0.046740513294935226},{"text":"And and and the engine is the one that are also the ones that are concerned, I'm assuming, that the the way that it hasn't made up.","start":1343.985,"end":1354.145,"sentiment":"neutral","sentiment_score":-0.026370920309865917},{"text":"Is that fair to say?","start":1354.145,"end":1355.525,"sentiment":"neutral","sentiment_score":-0.016819404810667037}],"sentiment":"neutral","sentiment_score":-0.024205410092764973,"num_words":49,"start":1336.27,"end":1355.525},{"sentences":[{"text":"Okay.","start":1358.145,"end":1358.645,"sentiment":"neutral","sentiment_score":0.010303325951099396},{"text":"Yep.","start":1413.9,"end":1414.4,"sentiment":"neutral","sentiment_score":0.018536899238824844},{"text":"Yep.","start":1428.955,"end":1429.275,"sentiment":"neutral","sentiment_score":0.07498814165592194},{"text":"Okay.","start":1429.275,"end":1429.775,"sentiment":"neutral","sentiment_score":0.12504394352436066},{"text":"Alright.","start":1430.075,"end":1430.475,"sentiment":"neutral","sentiment_score":0.2681679129600525}],"sentiment":"neutral","sentiment_score":0.09940804466605187,"num_words":5,"start":1358.145,"end":1430.475},{"sentences":[{"text":"Sounds good.","start":1430.475,"end":1431.375,"sentiment":"positive","sentiment_score":0.4678562432527542},{"text":"Hey, Dean.","start":1432.635,"end":1433.295,"sentiment":"neutral","sentiment_score":0.18898459523916245},{"text":"Yep.","start":1433.515,"end":1434.015,"sentiment":"neutral","sentiment_score":0.1818626374006271},{"text":"Okay.","start":1451.2699,"end":1451.535,"sentiment":"neutral","sentiment_score":0.08707387745380402},{"text":"Yeah.","start":1460.175,"end":1460.5751,"sentiment":"neutral","sentiment_score":0.047736793756484985}],"sentiment":"neutral","sentiment_score":0.2329078550849642,"num_words":7,"start":1430.475,"end":1460.5751},{"sentences":[{"text":"Yeah.","start":1460.5751,"end":1460.895,"sentiment":"neutral","sentiment_score":0.054054610431194305},{"text":"Okay.","start":1460.895,"end":1461.295,"sentiment":"neutral","sentiment_score":0.07303500175476074},{"text":"No worries.","start":1461.295,"end":1462.035,"sentiment":"neutral","sentiment_score":0.09607985615730286},{"text":"Alright.","start":1462.735,"end":1463.135,"sentiment":"neutral","sentiment_score":0.1263556331396103},{"text":"I'll, yeah, I'll have a look at what I can what I can do.","start":1463.135,"end":1468.6445,"sentiment":"neutral","sentiment_score":0.11332668310829572}],"sentiment":"neutral","sentiment_score":0.10695676427138479,"num_words":19,"start":1460.5751,"end":1468.6445},{"sentences":[{"text":"Yeah.","start":1468.6445,"end":1469.0385,"sentiment":"neutral","sentiment_score":0.1573578715324402},{"text":"Easy.","start":1469.0385,"end":1469.4323,"sentiment":"neutral","sentiment_score":0.24257734417915344},{"text":"Alright.","start":1469.4323,"end":1469.8262,"sentiment":"neutral","sentiment_score":0.3280038833618164},{"text":"Thank you very much.","start":1469.8262,"end":1470.9401,"sentiment":"positive","sentiment_score":0.6465307176113129},{"text":"I appreciate it.","start":1470.9401,"end":1472.0,"sentiment":"positive","sentiment_score":0.5533338785171509}],"sentiment":"positive","sentiment_score":0.4974063605070114,"num_words":10,"start":1468.6445,"end":1472.0},{"sentences":[{"text":"Yeah.","start":1480.115,"end":1480.355,"sentiment":"neutral","sentiment_score":0.07281919568777084},{"text":"We'll do.","start":1480.355,"end":1480.995,"sentiment":"neutral","sentiment_score":0.10423559322953224},{"text":"Alright.","start":1480.995,"end":1481.475,"sentiment":"neutral","sentiment_score":0.14295795559883118},{"text":"Easy.","start":1481.475,"end":1481.975,"sentiment":"neutral","sentiment_score":0.13921207189559937},{"text":"Yeah.","start":1482.435,"end":1482.675,"sentiment":"neutral","sentiment_score":0.01379156857728958}],"sentiment":"neutral","sentiment_score":0.0962086630364259,"num_words":6,"start":1480.115,"end":1482.675},{"sentences":[{"text":"No.","start":1482.675,"end":1482.915,"sentiment":"neutral","sentiment_score":-0.07660318911075592},{"text":"I'll I'll just see if I can give them to a few people because I'm I'm not sure yeah.","start":1482.915,"end":1487.235,"sentiment":"neutral","sentiment_score":-0.0712107197430573},{"text":"I guess the problem is part of the problem is I'm not sure what what plans they might have submitted because, like, all the all the architecture sorry.","start":1487.235,"end":1495.4501,"sentiment":"neutral","sentiment_score":-0.23728924723608152},{"text":"All the landscape plans all say in it that all land levels need to be to the flooding active assessment through, like, the three big red folders same system.","start":1495.4501,"end":1515.9149,"sentiment":"neutral","sentiment_score":-0.10338263290709462},{"text":"Okay.","start":1521.015,"end":1521.515,"sentiment":"neutral","sentiment_score":-0.0636436939239502}],"sentiment":"neutral","sentiment_score":-0.1427621260906259,"num_words":78,"start":1482.675,"end":1521.515},{"sentences":[{"text":"Section elevation from the architectural plans?","start":1525.4099,"end":1528.0499,"sentiment":"neutral","sentiment_score":-0.13988751048843065},{"text":"Is that what you're saying?","start":1528.0499,"end":1529.0099,"sentiment":"neutral","sentiment_score":-0.12929543554782869},{"text":"Sorry.","start":1529.0099,"end":1529.5099,"sentiment":"neutral","sentiment_score":-0.10511943697929382},{"text":"Is that is that from the architectural plans to the section elevation?","start":1531.0099,"end":1534.07,"sentiment":"neutral","sentiment_score":-0.06487582996487617},{"text":"Okay.","start":1538.325,"end":1538.725,"sentiment":"neutral","sentiment_score":0.04909612983465195}],"sentiment":"neutral","sentiment_score":-0.09281342029571533,"num_words":25,"start":1525.4099,"end":1538.725},{"sentences":[{"text":"Alright.","start":1538.725,"end":1539.225,"sentiment":"neutral","sentiment_score":0.2333775758743286},{"text":"Awesome.","start":1539.285,"end":1539.785,"sentiment":"positive","sentiment_score":0.4358043074607849},{"text":"Alright.","start":1539.845,"end":1540.245,"sentiment":"neutral","sentiment_score":0.25466734170913696},{"text":"I'll I'll I'll see.","start":1540.245,"end":1541.945,"sentiment":"neutral","sentiment_score":0.1073067206889391},{"text":"Okay.","start":1564.135,"end":1564.375,"sentiment":"neutral","sentiment_score":0.08822694420814514}],"sentiment":"neutral","sentiment_score":0.180162881501019,"num_words":8,"start":1538.725,"end":1564.375},{"sentences":[{"text":"Alright.","start":1564.375,"end":1564.875,"sentiment":"neutral","sentiment_score":0.19060418009757996},{"text":"Easy.","start":1564.9349,"end":1565.4349,"sentiment":"neutral","sentiment_score":0.23458567261695865},{"text":"Yep.","start":1565.575,"end":1565.975,"sentiment":"neutral","sentiment_score":0.19387005269527435},{"text":"No worries.","start":1565.975,"end":1566.535,"sentiment":"neutral","sentiment_score":0.16015619784593582},{"text":"That that makes sense.","start":1566.535,"end":1567.895,"sentiment":"neutral","sentiment_score":0.17636952176690102}],"sentiment":"neutral","sentiment_score":0.18276115424103206,"num_words":9,"start":1564.375,"end":1567.895},{"sentences":[{"text":"Okay.","start":1567.895,"end":1568.215,"sentiment":"neutral","sentiment_score":0.08128448575735092},{"text":"I'll well, look, I I might have to reach out again, but, otherwise, thank you.","start":1568.215,"end":1572.535,"sentiment":"neutral","sentiment_score":0.07150103275974591},{"text":"I appreciate your So so you've been assessing these more often?","start":1572.535,"end":1600.165,"sentiment":"neutral","sentiment_score":0.09941966306756843},{"text":"Is that sorry.","start":1600.165,"end":1601.045,"sentiment":"neutral","sentiment_score":-0.10947398096323013},{"text":"You're assessing landscape plans now.","start":1601.045,"end":1603.605,"sentiment":"neutral","sentiment_score":-0.1476637303829193}],"sentiment":"neutral","sentiment_score":0.033733590745500155,"num_words":35,"start":1567.895,"end":1603.605},{"sentences":[{"text":"Is that what?","start":1603.605,"end":1604.64,"sentiment":"neutral","sentiment_score":-0.08797125269969304},{"text":"Is that what you're saying?","start":1605.26,"end":1606.32,"sentiment":"neutral","sentiment_score":-0.10010589212179184},{"text":"Okay.","start":1642.14,"end":1642.64,"sentiment":"neutral","sentiment_score":0.15715032815933228},{"text":"Alright.","start":1642.7,"end":1643.1,"sentiment":"neutral","sentiment_score":0.29634159803390503},{"text":"Cool.","start":1643.1,"end":1643.58,"sentiment":"positive","sentiment_score":0.5909395217895508}],"sentiment":"neutral","sentiment_score":0.025453475388613613,"num_words":11,"start":1603.605,"end":1643.58},{"sentences":[{"text":"That's good to know.","start":1643.58,"end":1644.64,"sentiment":"positive","sentiment_score":0.6984682381153107},{"text":"Yep.","start":1645.98,"end":1646.475,"sentiment":"neutral","sentiment_score":0.12864403426647186},{"text":"So okay.","start":1664.33,"end":1665.23,"sentiment":"neutral","sentiment_score":0.19275805354118347},{"text":"Cool.","start":1665.61,"end":1666.11,"sentiment":"positive","sentiment_score":0.5452831983566284},{"text":"Brilliant.","start":1667.119,"end":1667.619,"sentiment":"positive","sentiment_score":0.8131616711616516}],"sentiment":"positive","sentiment_score":0.518497551480929,"num_words":9,"start":1643.58,"end":1667.619},{"sentences":[{"text":"Thank you very much, Salim.","start":1667.759,"end":1669.039,"sentiment":"positive","sentiment_score":0.842678701877594},{"text":"I appreciate it.","start":1669.039,"end":1670.019,"sentiment":"positive","sentiment_score":0.7225590944290161},{"text":"Okay.","start":1670.239,"end":1670.739,"sentiment":"neutral","sentiment_score":0.2813972234725952},{"text":"I'll speak to you soon.","start":1670.799,"end":1671.939,"sentiment":"neutral","sentiment_score":0.20342446565628053},{"text":"Bye.","start":1673.599,"end":1674.099,"sentiment":"neutral","sentiment_score":0.1143181324005127}],"sentiment":"positive","sentiment_score":0.5195938984553019,"num_words":15,"start":1667.759,"end":1674.099}]}}]},{"alternatives":[{"transcript":"Welcome to Melbourne Water's customer service center. Your call will be recorded for quality and training To assist your call today, if you have an existing Melbourne Water reference number, enter it now, excluding letters and special characters followed by the hash key. Melbourne Water has recently made it easy for customers to apply for permits and obtain our development advice. Whether you need a flood certificate, predevelopment advice, stormwater management guidance, or to work on or near Melbourne Water infrastructure, just head to our website and click on planning and building to see a variety of options and also our online application forms. Easy. Plus, many applications are a free service. Once the application has been submitted, you can also track the progress of your application online. Not sure if there's a Melbourne Water project in your area? Head to melbournewater.com.au and click on what we do, then projects in Melbourne. Looking for water data? Whether you're inquiring about rainfall or water storage data, Melbourne Water has it covered. Simply head to water data on our website for details. Our team is currently assisting other callers. For a callback when you reach the front of the queue, press 1. Otherwise, please hold the line, and we'll be with you as soon as possible. Not sure if there's a Melbourne Water project in your area? Head to melbournewater.com.au and click on what we do, then projects in Melbourne. Welcome to Melbourne Water. You're speaking with Molly. How can I help you today? Yeah. Yeah. Of course. No. I can definitely see if she's free. Do you mind if I ask a few questions about that application that's with her? K. Do you have the reference handy? Okay. I can try and find it using the property address if that's easier. Amazing. Yep. One moment. Excellent. So what was the what was the address this was for, by the way? Yep. Okay. Great. So I can see this one was resolved late last month. So I imagine you're sending through amended plans that you're wanting to run by her first. Mhmm. Okay. Yeah. No. Of course. Thanks for clarifying. I'll see if I can get ahold of her now. Is it alright if I pop you on a brief hold? Thanks, Alex. Is there any catch the company you're calling from as well? Amazing. Thank you. I'll see if Luis is free. If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1. Have you been lucky enough to see a platypus, or do you hear frogs croaking? Let us know by downloading the Melbourne Water Frog or Platypus Spot apps, both available from the Apple App Store or Google Play. With just a few taps, you can increase our knowledge of platypus populations in Melbourne. Each sighting and recording helps Melbourne Water to manage waterway health. Melbourne Water supports a variety of activities that help the community understand who we are, what we do, and how they can join us in enhancing life and livability. To find out about the types of funding and support we offer, head to get involved on our Melbourne Water website and visit apply for funding for more information. Are you aware that the Melbourne Water River Health Incentives Program has provided over If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1. Malcolm Motors. Louise speaking. Good. How are you? Good. So yes. Yeah. So I suppose you're wondering what yeah. Why I'm asking for this? Yeah. So the up. The architectural plans show, I suppose, the cut or the cut and seal or regrading of the land as per the flood impact assessment. So that is fine. But the landscape plan, as I'm reading through the notes and everything, they're going to be putting landscape works or how I I'm or dare I say, assuming things. So they're putting landscape works on top of the as constructed surface levels within the flood impact assessment. So they're putting in about a 150 to 300 mil of topsoil, and then on top of that, they're putting 75 mil of mulch around the property. So they are importing extra fill to achieve or to, like, to be able to do the landscape works. Okay. And because the at the moment, the landscape plan and the architectural or that sort of, yeah, mitigation plan, they're not speaking to each other. The architectural plan states that no extra fill is going to be included within the works, and then the landscape plan says, yeah, that there's gonna be all this fill to, yeah, be able to achieve for landscaping. Because of, I suppose, the the the site castle, the the earthworks that are proposed within the property, it's really well, from my assessment, it's quite difficult to sort of, I suppose, make sure that the the landscape works are in accordance with the flood impact assessment. So from talking with my manager and the like, what we're wanting from you is to assess the landscape plan and either direct them as to what they can do with the extra fill or and or provide a memo that states that the landscape plan is in accordance with the flood impact assessment. So it's making sure that the extra fill that they're bringing in doesn't contravene the the mitigation works in the in the report. Yeah. I haven't well, this is the first time I've actually asked for it, so I'm a little bit sort of yeah. I'm not sure what you're gonna come back with. So, yeah, I suppose questions or yeah. So there's questions I've got is did the flood impact assessment report, I suppose, make any assumptions or include landscape works when it was doing the the assessment? Because I don't think it yeah. So there's really Oh, yeah. As it is or from how yeah. As it is it's coming from Melbourne Water. So because the the cut or the the earthworks entails the whole site. We're wanting to make sure that the earth or the landscape works are in accordance with that. So you're you're manipulating the the existing surface levels. And so, yeah, the landscape works are then going to be, I suppose, included making sure that those that that Earthworks are in accordance with the flooding tax assessment. It's because, yeah, the whole site is being modified that we're actually interested in the landscape works now. Yeah. Yeah. I think yeah. Oh, yeah. It's the first one that I'm doing. So, dare I say, the applicant won't like this, but there might be a little bit of to and froing with what we get. But, yeah, I suppose what I'm wanting to know from you is that the extra fill that's coming from the landscape works has been considered in the impact assessment and that the the levels will be maintained within the landscape works. Because at the moment, what they're showing on the plans is that they've got the existing surface or the ad constructed surface levels, and then they're putting extra fill and mulching on top of that. So if yeah. I'm not sure what plan they've sent you through, but sort of yeah. It just it just doesn't read the, yeah, the mitigation plan that I've or for the architectural work or the architectural plan doesn't read in conjunction with the landscape plan, and I'm wanting them to sort of, I suppose, talk to each other and then make sure that any fill that extra fill has been thought of or sort of yeah. Within yeah. Thought of in the flood impact assessment and is managed in some respect to make sure that those levels that are on the architectural plans are going to be able to be maintained once landscaping works come in. So I have a feeling that they're going to do everything correctly on the architectural plans, and then landscape work's gonna occur, and then they're not gonna be able to achieve the the surface levels required to sign off at occupancy. And I'm picking up sort of right now that it should be thought of rather than down the track when it's just like, but the works are finished. And we can't get rid of, you know, the fill because of x, y, and zed. So, yeah, it's sort of making sure that it's been thought of now rather than down the track. And yeah. Because and in addition to that, the whole site has been modified, so it's making sure that the landscape works can achieve the surface levels that are required once that it's being served at surveyed at the end of the the construction works. Yeah. Yeah. And at the moment, sort of yeah. I'm I'm trying I'm pushing them to that to do that, but at the same time, sort of the way that they're doing it is very generalized. So, yeah, where you come in is making sure that it has been thought of and you're happy that the surface levels can be maintained with any fill that they're gonna bring in, or is it sort of like cutting the surface levels a bit lower to actually be able to maintain the surface levels that we've approved. Yeah. It already yeah. At the moment, yeah, sort of I've written the conditions, and I suppose, yeah, it's been or how I've picked it up is that the landscape plan is saying, yeah, imported fill, 300 to a 150, and the two plans aren't talking to each other. So it's been there hasn't been, I suppose, a a particular condition at the or for this application. We are crafting one at the moment that will be included with mitigation works in the future, but this one doesn't actually include it just yet. So this is the, I suppose, dare I say, the test case. So, yeah, happy to sort of, yeah, see see what you sort of get, what what memo, you know, you can provide. It's just making sure that, I suppose, the flat you're you've seen that, yeah, the landscape works are importing field. Have have you thought about that in your assessment, and do you think that they can still achieve the surface levels that have been approved with the extra work? That sort of, I suppose yeah. It's just that yeah. It's just I just don't want them to get to the end of construction works, and they survey, and it's an extra, yeah, 300 mil because they've brought in the fill. So it's yeah. Yeah. No. So it won't be a condition. It the the at the moment, I want the landscape plan. I suppose if you are bringing in Phil, had or sort of yet, has that been thought of in the flood impact assessment? So I suppose yeah. At the moment yeah. It's not that you're telling us to do a condition because at the moment, sort of the the planning permit's been issued. So it's not that I can put in an extra condition down the track. So it's more, I suppose, a memo stating that the the architectural so, like, mitigation plans for the architectural works and the landscape plans speak to each other because of x, y, and z. And the landscape plan, you can actually see sort of, yeah, there's a a section elevation of how they're going to be able to maintain landscape works at the constructed levels and that any field that's sort of yet being put in, that it has been considered in the flood asset impact assessment. So it's not that a condition can be now put on a planning permit because that's done and dusted. So it's more that you can actually say, yes. So that this landscape plan, once we get to the end of construction works, we'll be able to achieve the surface levels as per the flood impact assessment. Yeah? Yeah. And how you word that and how you write it up, I'm happy to sort of, yeah, take at the moment, take what you, you know, think is appropriate, and I can present that to my manager just to see if, you know, we will accept it. There might be one or two back and forth. We don't need to include the applicant because I know how, yeah, pushy they are. And it's, yeah, just getting the wording right. Yeah. So that's it. Yeah. That's where I suppose. Yes. It will be. Yes. Because yes. Yes. Or I've I've just picked it up myself. So I've sort of noticed that the architectural plan states that no extra fill is going to be put on-site. So I'm not sure if that means that you're going to be using the existing soil that's there to modify or regrade the surface levels. But if you look well, yeah, I'm not sure if they gave you the original plan, but it just states a 150 mil to 300 mil dependent of extra fill of extra topsoil. And then on top of that, in the landscape areas, there's going to be 75 mil of mulch. The let the elevation yeah. Section elevation of the plant shows that it's going to be on top of the, I suppose, existing surface levels. So that's where sort of I've been asking them to sort of, yeah, show that they're or they're actually thinking about how they're going to construct or maintain those surface levels in the flood report. Yeah. I'm happy to chat again because, yeah, it is new. And, yeah, this is the first time I'm using or sort of, yeah, asking for this. So, yeah, happy to, yeah, jump back and forth or sort of, yeah, ask any questions or, yeah, present a, yeah, a memo. And, yeah, I can make sure that, yeah, what you're saying is what we want. Yeah. Okay. Okay. I hope it's not too much, but it's yeah. But yeah. If you got any more questions, ring back. Okay. Yep. But if you if you read the landscape specifications and then have a look at the the section elevation of the trees and the like, it's not reading together. But I'm not sure if it's like yeah. I'm not sure what what plan yeah. Sorry? Sorry? No. It's the landscape plan. So what what they should do, I suppose, is submit a landscape plan to you that you can sort of sign off on. So they can, I suppose, do, dare I say, whatever they want, but you need to sign off on it saying that it will comply with the surface levels as per the flood impact assessment? Yeah. Probably. Yeah. I'm happy to chat through. Yeah. Yeah. It's a yeah. There or as I said, sort of a little bit of a new requirement or new sort of, yeah, assessment. So, yeah, it's work in progress because, yeah, these things are or yeah. We've only been doing these for about oh, sorry, four months now. So yeah. Four months, five months. So, yeah, we're I suppose picking up on that, yeah, sort of there is, I suppose, cut and feel rather than keeping it at the existing surface level. So when there is cut and fill or sort of yeah. When you're modifying the existing surface levels, there will or at the moment, there might be a requirement to submit a landscape plan showing that landscaping can achieve the the surface levels in the flood impact assessment. So yeah. It's yeah. If there's no cut and fill, then, yeah, this requirement for a landscape plan probably won't be asked for. But if there is regrading of the existing surface levels, then a landscape plan will need to be provided. Yeah. Okay. That's alright. Talk to you soon. Okay. 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to Melbourne Water's customer service center. Your call will be recorded for quality and training To assist your call today, if you have an existing Melbourne Water reference number, enter it now, excluding letters and special characters followed by the hash key. Melbourne Water has recently made it easy for customers to apply for permits and obtain our development advice. Whether you need a flood certificate, predevelopment advice, stormwater management guidance, or to work on or near Melbourne Water infrastructure, just head to our website and click on planning and building to see a variety of options and also our online application forms. Easy.\n\nPlus, many applications are a free service. Once the application has been submitted, you can also track the progress of your application online. Not sure if there's a Melbourne Water project in your area? Head to melbournewater.com.au and click on what we do, then projects in Melbourne. Looking for water data?\n\nWhether you're inquiring about rainfall or water storage data, Melbourne Water has it covered. Simply head to water data on our website for details. Our team is currently assisting other callers. For a callback when you reach the front of the queue, press 1. Otherwise, please hold the line, and we'll be with you as soon as possible.\n\nNot sure if there's a Melbourne Water project in your area? Head to melbournewater.com.au and click on what we do, then projects in Melbourne. Welcome to Melbourne Water. You're speaking with Molly. How can I help you today?\n\nYeah. Yeah. Of course. No. I can definitely see if she's free.\n\nDo you mind if I ask a few questions about that application that's with her? K. Do you have the reference handy? Okay. I can try and find it using the property address if that's easier.\n\nAmazing. Yep. One moment. Excellent. So what was the what was the address this was for, by the way?\n\nYep. Okay. Great. So I can see this one was resolved late last month. So I imagine you're sending through amended plans that you're wanting to run by her first.\n\nMhmm. Okay. Yeah. No. Of course.\n\nThanks for clarifying. I'll see if I can get ahold of her now. Is it alright if I pop you on a brief hold? Thanks, Alex. Is there any catch the company you're calling from as well?\n\nAmazing. Thank you. I'll see if Luis is free. If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1.\n\nHave you been lucky enough to see a platypus, or do you hear frogs croaking? Let us know by downloading the Melbourne Water Frog or Platypus Spot apps, both available from the Apple App Store or Google Play. With just a few taps, you can increase our knowledge of platypus populations in Melbourne. Each sighting and recording helps Melbourne Water to manage waterway health. Melbourne Water supports a variety of activities that help the community understand who we are, what we do, and how they can join us in enhancing life and livability.\n\nTo find out about the types of funding and support we offer, head to get involved on our Melbourne Water website and visit apply for funding for more information. Are you aware that the Melbourne Water River Health Incentives Program has provided over If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1. Malcolm Motors. Louise speaking.\n\nGood. How are you? Good. So yes. Yeah.\n\nSo I suppose you're wondering what yeah. Why I'm asking for this? Yeah. So the up. The architectural plans show, I suppose, the cut or the cut and seal or regrading of the land as per the flood impact assessment.\n\nSo that is fine. But the landscape plan, as I'm reading through the notes and everything, they're going to be putting landscape works or how I I'm or dare I say, assuming things. So they're putting landscape works on top of the as constructed surface levels within the flood impact assessment. So they're putting in about a 150 to 300 mil of topsoil, and then on top of that, they're putting 75 mil of mulch around the property. So they are importing extra fill to achieve or to, like, to be able to do the landscape works.\n\nOkay. And because the at the moment, the landscape plan and the architectural or that sort of, yeah, mitigation plan, they're not speaking to each other. The architectural plan states that no extra fill is going to be included within the works, and then the landscape plan says, yeah, that there's gonna be all this fill to, yeah, be able to achieve for landscaping. Because of, I suppose, the the the site castle, the the earthworks that are proposed within the property, it's really well, from my assessment, it's quite difficult to sort of, I suppose, make sure that the the landscape works are in accordance with the flood impact assessment. So from talking with my manager and the like, what we're wanting from you is to assess the landscape plan and either direct them as to what they can do with the extra fill or and or provide a memo that states that the landscape plan is in accordance with the flood impact assessment.\n\nSo it's making sure that the extra fill that they're bringing in doesn't contravene the the mitigation works in the in the report. Yeah. I haven't well, this is the first time I've actually asked for it, so I'm a little bit sort of yeah. I'm not sure what you're gonna come back with. So, yeah, I suppose questions or yeah.\n\nSo there's questions I've got is did the flood impact assessment report, I suppose, make any assumptions or include landscape works when it was doing the the assessment? Because I don't think it yeah. So there's really Oh, yeah. As it is or from how yeah. As it is it's coming from Melbourne Water.\n\nSo because the the cut or the the earthworks entails the whole site. We're wanting to make sure that the earth or the landscape works are in accordance with that. So you're you're manipulating the the existing surface levels. And so, yeah, the landscape works are then going to be, I suppose, included making sure that those that that Earthworks are in accordance with the flooding tax assessment. It's because, yeah, the whole site is being modified that we're actually interested in the landscape works now.\n\nYeah. Yeah. I think yeah. Oh, yeah. It's the first one that I'm doing.\n\nSo, dare I say, the applicant won't like this, but there might be a little bit of to and froing with what we get. But, yeah, I suppose what I'm wanting to know from you is that the extra fill that's coming from the landscape works has been considered in the impact assessment and that the the levels will be maintained within the landscape works. Because at the moment, what they're showing on the plans is that they've got the existing surface or the ad constructed surface levels, and then they're putting extra fill and mulching on top of that. So if yeah. I'm not sure what plan they've sent you through, but sort of yeah.\n\nIt just it just doesn't read the, yeah, the mitigation plan that I've or for the architectural work or the architectural plan doesn't read in conjunction with the landscape plan, and I'm wanting them to sort of, I suppose, talk to each other and then make sure that any fill that extra fill has been thought of or sort of yeah. Within yeah. Thought of in the flood impact assessment and is managed in some respect to make sure that those levels that are on the architectural plans are going to be able to be maintained once landscaping works come in. So I have a feeling that they're going to do everything correctly on the architectural plans, and then landscape work's gonna occur, and then they're not gonna be able to achieve the the surface levels required to sign off at occupancy. And I'm picking up sort of right now that it should be thought of rather than down the track when it's just like, but the works are finished.\n\nAnd we can't get rid of, you know, the fill because of x, y, and zed. So, yeah, it's sort of making sure that it's been thought of now rather than down the track. And yeah. Because and in addition to that, the whole site has been modified, so it's making sure that the landscape works can achieve the surface levels that are required once that it's being served at surveyed at the end of the the construction works. Yeah.\n\nYeah. And at the moment, sort of yeah. I'm I'm trying I'm pushing them to that to do that, but at the same time, sort of the way that they're doing it is very generalized. So, yeah, where you come in is making sure that it has been thought of and you're happy that the surface levels can be maintained with any fill that they're gonna bring in, or is it sort of like cutting the surface levels a bit lower to actually be able to maintain the surface levels that we've approved. Yeah.\n\nIt already yeah. At the moment, yeah, sort of I've written the conditions, and I suppose, yeah, it's been or how I've picked it up is that the landscape plan is saying, yeah, imported fill, 300 to a 150, and the two plans aren't talking to each other. So it's been there hasn't been, I suppose, a a particular condition at the or for this application. We are crafting one at the moment that will be included with mitigation works in the future, but this one doesn't actually include it just yet. So this is the, I suppose, dare I say, the test case.\n\nSo, yeah, happy to sort of, yeah, see see what you sort of get, what what memo, you know, you can provide. It's just making sure that, I suppose, the flat you're you've seen that, yeah, the landscape works are importing field. Have have you thought about that in your assessment, and do you think that they can still achieve the surface levels that have been approved with the extra work? That sort of, I suppose yeah. It's just that yeah.\n\nIt's just I just don't want them to get to the end of construction works, and they survey, and it's an extra, yeah, 300 mil because they've brought in the fill. So it's yeah. Yeah. No. So it won't be a condition.\n\nIt the the at the moment, I want the landscape plan. I suppose if you are bringing in Phil, had or sort of yet, has that been thought of in the flood impact assessment? So I suppose yeah. At the moment yeah. It's not that you're telling us to do a condition because at the moment, sort of the the planning permit's been issued.\n\nSo it's not that I can put in an extra condition down the track. So it's more, I suppose, a memo stating that the the architectural so, like, mitigation plans for the architectural works and the landscape plans speak to each other because of x, y, and z. And the landscape plan, you can actually see sort of, yeah, there's a a section elevation of how they're going to be able to maintain landscape works at the constructed levels and that any field that's sort of yet being put in, that it has been considered in the flood asset impact assessment. So it's not that a condition can be now put on a planning permit because that's done and dusted. So it's more that you can actually say, yes.\n\nSo that this landscape plan, once we get to the end of construction works, we'll be able to achieve the surface levels as per the flood impact assessment. Yeah? Yeah. And how you word that and how you write it up, I'm happy to sort of, yeah, take at the moment, take what you, you know, think is appropriate, and I can present that to my manager just to see if, you know, we will accept it. There might be one or two back and forth.\n\nWe don't need to include the applicant because I know how, yeah, pushy they are. And it's, yeah, just getting the wording right. Yeah. So that's it. Yeah.\n\nThat's where I suppose. Yes. It will be. Yes. Because yes.\n\nYes. Or I've I've just picked it up myself. So I've sort of noticed that the architectural plan states that no extra fill is going to be put on-site. So I'm not sure if that means that you're going to be using the existing soil that's there to modify or regrade the surface levels. But if you look well, yeah, I'm not sure if they gave you the original plan, but it just states a 150 mil to 300 mil dependent of extra fill of extra topsoil.\n\nAnd then on top of that, in the landscape areas, there's going to be 75 mil of mulch. The let the elevation yeah. Section elevation of the plant shows that it's going to be on top of the, I suppose, existing surface levels. So that's where sort of I've been asking them to sort of, yeah, show that they're or they're actually thinking about how they're going to construct or maintain those surface levels in the flood report. Yeah.\n\nI'm happy to chat again because, yeah, it is new. And, yeah, this is the first time I'm using or sort of, yeah, asking for this. So, yeah, happy to, yeah, jump back and forth or sort of, yeah, ask any questions or, yeah, present a, yeah, a memo. And, yeah, I can make sure that, yeah, what you're saying is what we want. Yeah.\n\nOkay. Okay. I hope it's not too much, but it's yeah. But yeah. If you got any more questions, ring back.\n\nOkay. Yep. But if you if you read the landscape specifications and then have a look at the the section elevation of the trees and the like, it's not reading together. But I'm not sure if it's like yeah. I'm not sure what what plan yeah.\n\nSorry? Sorry? No. It's the landscape plan. So what what they should do, I suppose, is submit a landscape plan to you that you can sort of sign off on.\n\nSo they can, I suppose, do, dare I say, whatever they want, but you need to sign off on it saying that it will comply with the surface levels as per the flood impact assessment? Yeah. Probably. Yeah. I'm happy to chat through.\n\nYeah. Yeah. It's a yeah. There or as I said, sort of a little bit of a new requirement or new sort of, yeah, assessment. So, yeah, it's work in progress because, yeah, these things are or yeah.\n\nWe've only been doing these for about oh, sorry, four months now. So yeah. Four months, five months. So, yeah, we're I suppose picking up on that, yeah, sort of there is, I suppose, cut and feel rather than keeping it at the existing surface level. So when there is cut and fill or sort of yeah.\n\nWhen you're modifying the existing surface levels, there will or at the moment, there might be a requirement to submit a landscape plan showing that landscaping can achieve the the surface levels in the flood impact assessment. So yeah. It's yeah. If there's no cut and fill, then, yeah, this requirement for a landscape plan probably won't be asked for. But if there is regrading of the existing surface levels, then a landscape plan will need to be provided.\n\nYeah. Okay. That's alright. Talk to you soon. Okay.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Welcome to Melbourne Water's customer service center.","start":1.1999999,"end":4.26,"sentiment":"neutral","sentiment_score":0.2629523554018566},{"text":"Your call will be recorded for quality and training To assist your call today, if you have an existing Melbourne Water reference number, enter it now, excluding letters and special characters followed by the hash key.","start":4.48,"end":17.255,"sentiment":"neutral","sentiment_score":0.08024579700496462},{"text":"Melbourne Water has recently made it easy for customers to apply for permits and obtain our development advice.","start":21.315,"end":27.895,"sentiment":"positive","sentiment_score":0.5467284205887053},{"text":"Whether you need a flood certificate, predevelopment advice, stormwater management guidance, or to work on or near Melbourne Water infrastructure, just head to our website and click on planning and building to see a variety of options and also our online application forms.","start":28.035,"end":45.965,"sentiment":"neutral","sentiment_score":0.2803248572488164},{"text":"Easy.","start":46.185,"end":46.685,"sentiment":"positive","sentiment_score":0.4830113649368286}],"sentiment":"neutral","sentiment_score":0.2581676854973748,"num_words":105,"start":1.1999999,"end":46.685},{"sentences":[{"text":"Plus, many applications are a free service.","start":46.905003,"end":49.725002,"sentiment":"positive","sentiment_score":0.4406765103340149},{"text":"Once the application has been submitted, you can also track the progress of your application online.","start":49.945,"end":55.405,"sentiment":"positive","sentiment_score":0.37292667105793953},{"text":"Not sure if there's a Melbourne Water project in your area?","start":65.869995,"end":69.17,"sentiment":"neutral","sentiment_score":0.01838897524232214},{"text":"Head to melbournewater.com.au and click on what we do, then projects in Melbourne.","start":69.47,"end":76.655,"sentiment":"neutral","sentiment_score":0.030126949342397544},{"text":"Looking for water data?","start":96.93,"end":98.39,"sentiment":"neutral","sentiment_score":0.02245961409062147}],"sentiment":"neutral","sentiment_score":0.1908888202891046,"num_words":51,"start":46.905003,"end":98.39},{"sentences":[{"text":"Whether you're inquiring about rainfall or water storage data, Melbourne Water has it covered.","start":98.770004,"end":104.175,"sentiment":"neutral","sentiment_score":0.05507826911551612},{"text":"Simply head to water data on our website for details.","start":104.235,"end":107.455,"sentiment":"neutral","sentiment_score":0.04744171313941479},{"text":"Our team is currently assisting other callers.","start":120.200005,"end":122.62,"sentiment":"neutral","sentiment_score":0.05330325649785144},{"text":"For a callback when you reach the front of the queue, press 1.","start":122.840004,"end":126.060005,"sentiment":"neutral","sentiment_score":0.010120705773050968},{"text":"Otherwise, please hold the line, and we'll be with you as soon as possible.","start":126.28,"end":129.82,"sentiment":"neutral","sentiment_score":0.018661656683044776}],"sentiment":"neutral","sentiment_score":0.034680483846700395,"num_words":58,"start":98.770004,"end":129.82},{"sentences":[{"text":"Not sure if there's a Melbourne Water project in your area?","start":143.49,"end":146.71,"sentiment":"neutral","sentiment_score":-0.016151298006827183},{"text":"Head to melbournewater.com.au and click on what we do, then projects in Melbourne.","start":147.09,"end":154.15,"sentiment":"neutral","sentiment_score":0.005057636003654737},{"text":"Welcome to Melbourne Water.","start":169.7,"end":170.81999,"sentiment":"neutral","sentiment_score":0.11841742880642414},{"text":"You're speaking with Molly.","start":170.81999,"end":171.7,"sentiment":"neutral","sentiment_score":0.16077705845236778},{"text":"How can I help you today?","start":171.7,"end":172.84,"sentiment":"neutral","sentiment_score":0.22422617177168527}],"sentiment":"neutral","sentiment_score":0.061847893937834,"num_words":38,"start":143.49,"end":172.84},{"sentences":[{"text":"Yeah.","start":192.675,"end":192.995,"sentiment":"neutral","sentiment_score":0.10702107846736908},{"text":"Yeah.","start":192.995,"end":193.235,"sentiment":"neutral","sentiment_score":0.10400371998548508},{"text":"Of course.","start":193.235,"end":193.795,"sentiment":"neutral","sentiment_score":0.09098182991147041},{"text":"No.","start":193.795,"end":193.955,"sentiment":"neutral","sentiment_score":-0.0024226009845733643},{"text":"I can definitely see if she's free.","start":193.955,"end":195.33,"sentiment":"neutral","sentiment_score":0.08727981788771492}],"sentiment":"neutral","sentiment_score":0.08346038187543552,"num_words":12,"start":192.675,"end":195.33},{"sentences":[{"text":"Do you mind if I ask a few questions about that application that's with her?","start":195.57,"end":198.95,"sentiment":"neutral","sentiment_score":0.07013383309046427},{"text":"K.","start":199.97,"end":200.47,"sentiment":"neutral","sentiment_score":0.04185585677623749},{"text":"Do you have the reference handy?","start":200.69,"end":202.15,"sentiment":"neutral","sentiment_score":0.021813279173026483},{"text":"Okay.","start":211.925,"end":212.425,"sentiment":"neutral","sentiment_score":-0.03985047712922096},{"text":"I can try and find it using the property address if that's easier.","start":215.60501,"end":218.66501,"sentiment":"neutral","sentiment_score":-0.011365420579050597}],"sentiment":"neutral","sentiment_score":0.028809502319846716,"num_words":36,"start":195.57,"end":218.66501},{"sentences":[{"text":"Amazing.","start":221.845,"end":222.345,"sentiment":"positive","sentiment_score":0.5626978278160095},{"text":"Yep.","start":226.11,"end":226.61,"sentiment":"neutral","sentiment_score":0.07200292497873306},{"text":"One moment.","start":230.27,"end":230.99,"sentiment":"neutral","sentiment_score":0.07753638923168182},{"text":"Excellent.","start":230.99,"end":231.49,"sentiment":"neutral","sentiment_score":0.3021802008152008},{"text":"So what was the what was the address this was for, by the way?","start":231.63,"end":235.845,"sentiment":"neutral","sentiment_score":0.07218824433428901}],"sentiment":"neutral","sentiment_score":0.11066258698701859,"num_words":19,"start":221.845,"end":235.845},{"sentences":[{"text":"Yep.","start":238.80501,"end":239.30501,"sentiment":"neutral","sentiment_score":-0.0379226878285408},{"text":"Okay.","start":241.765,"end":242.265,"sentiment":"neutral","sentiment_score":0.09279150515794754},{"text":"Great.","start":242.405,"end":242.905,"sentiment":"neutral","sentiment_score":0.30892860889434814},{"text":"So I can see this one was resolved late last month.","start":243.125,"end":248.005,"sentiment":"neutral","sentiment_score":0.24097068201411853},{"text":"So I imagine you're sending through amended plans that you're wanting to run by her first.","start":248.005,"end":251.16,"sentiment":"neutral","sentiment_score":0.16389605263248086}],"sentiment":"neutral","sentiment_score":0.18789372568329174,"num_words":30,"start":238.80501,"end":251.16},{"sentences":[{"text":"Mhmm.","start":265.64,"end":266.115,"sentiment":"neutral","sentiment_score":-0.008349841460585594},{"text":"Okay.","start":282.22998,"end":282.55,"sentiment":"neutral","sentiment_score":0.0038478942587971687},{"text":"Yeah.","start":282.55,"end":282.78998,"sentiment":"neutral","sentiment_score":-0.0021997876465320587},{"text":"No.","start":282.78998,"end":282.94998,"sentiment":"neutral","sentiment_score":-0.024306345731019977},{"text":"Of course.","start":282.94998,"end":283.35,"sentiment":"neutral","sentiment_score":0.01660727895796299}],"sentiment":"neutral","sentiment_score":0.0003677462227642536,"num_words":6,"start":265.64,"end":283.35},{"sentences":[{"text":"Thanks for clarifying.","start":283.35,"end":284.41,"sentiment":"neutral","sentiment_score":0.2137627750635147},{"text":"I'll see if I can get ahold of her now.","start":285.11,"end":286.47,"sentiment":"neutral","sentiment_score":0.12884957641363143},{"text":"Is it alright if I pop you on a brief hold?","start":286.47,"end":288.41,"sentiment":"neutral","sentiment_score":0.06397439370101149},{"text":"Thanks, Alex.","start":290.22998,"end":290.94998,"sentiment":"neutral","sentiment_score":0.10072992369532585},{"text":"Is there any catch the company you're calling from as well?","start":290.94998,"end":293.565,"sentiment":"neutral","sentiment_score":0.029184907759455116}],"sentiment":"neutral","sentiment_score":0.08529719602115252,"num_words":37,"start":283.35,"end":293.565},{"sentences":[{"text":"Amazing.","start":299.325,"end":299.825,"sentiment":"neutral","sentiment_score":0.3061336874961853},{"text":"Thank you.","start":299.885,"end":300.285,"sentiment":"neutral","sentiment_score":0.305973157286644},{"text":"I'll see if Luis is free.","start":300.285,"end":302.145,"sentiment":"neutral","sentiment_score":0.09184529135624568},{"text":"If you're calling today to pay your water bill or organize your water connection, please call your local water retailer.","start":312.87003,"end":319.755,"sentiment":"neutral","sentiment_score":0.03071660380810499},{"text":"To be transferred to your retailer, press hash and select option 1.","start":319.975,"end":324.95502,"sentiment":"neutral","sentiment_score":0.025247753132134676}],"sentiment":"neutral","sentiment_score":0.058206264974503985,"num_words":41,"start":299.325,"end":324.95502},{"sentences":[{"text":"Have you been lucky enough to see a platypus, or do you hear frogs croaking?","start":339.34998,"end":344.00998,"sentiment":"neutral","sentiment_score":0.010055503621697427},{"text":"Let us know by downloading the Melbourne Water Frog or Platypus Spot apps, both available from the Apple App Store or Google Play.","start":344.71,"end":353.465,"sentiment":"neutral","sentiment_score":0.053080757189056145},{"text":"With just a few taps, you can increase our knowledge of platypus populations in Melbourne.","start":353.605,"end":358.745,"sentiment":"neutral","sentiment_score":0.3147634983062744},{"text":"Each sighting and recording helps Melbourne Water to manage waterway health.","start":359.045,"end":363.68002,"sentiment":"neutral","sentiment_score":0.26193699782544916},{"text":"Melbourne Water supports a variety of activities that help the community understand who we are, what we do, and how they can join us in enhancing life and livability.","start":367.9,"end":377.055,"sentiment":"positive","sentiment_score":0.5149538116208439}],"sentiment":"neutral","sentiment_score":0.2570764511543256,"num_words":93,"start":339.34998,"end":377.055},{"sentences":[{"text":"To find out about the types of funding and support we offer, head to get involved on our Melbourne Water website and visit apply for funding for more information.","start":377.595,"end":386.56998,"sentiment":"neutral","sentiment_score":0.1734838156864561},{"text":"Are you aware that the Melbourne Water River Health Incentives Program has provided over If you're calling today to pay your water bill or organize your water connection, please call your local water retailer.","start":386.94998,"end":407.98502,"sentiment":"neutral","sentiment_score":0.03208030541153515},{"text":"To be transferred to your retailer, press hash and select option 1.","start":408.36502,"end":413.265,"sentiment":"neutral","sentiment_score":0.004274129324282209},{"text":"Malcolm Motors.","start":425.25998,"end":426.06,"sentiment":"neutral","sentiment_score":0.01882409956306219},{"text":"Louise speaking.","start":426.06,"end":426.8,"sentiment":"neutral","sentiment_score":0.019938749261200428}],"sentiment":"neutral","sentiment_score":0.07912121884100422,"num_words":79,"start":377.595,"end":426.8},{"sentences":[{"text":"Good.","start":430.675,"end":430.915,"sentiment":"positive","sentiment_score":0.5058733224868774},{"text":"How are you?","start":430.915,"end":431.735,"sentiment":"neutral","sentiment_score":0.2858340044816335},{"text":"Good.","start":436.675,"end":436.835,"sentiment":"neutral","sentiment_score":0.2614148259162903},{"text":"So yes.","start":436.835,"end":440.535,"sentiment":"neutral","sentiment_score":0.11293085291981697},{"text":"Yeah.","start":441.715,"end":442.035,"sentiment":"neutral","sentiment_score":0.01856161653995514}],"sentiment":"neutral","sentiment_score":0.23365168552845716,"num_words":8,"start":430.675,"end":442.035},{"sentences":[{"text":"So I suppose you're wondering what yeah.","start":442.035,"end":445.56998,"sentiment":"neutral","sentiment_score":-0.076870646327734},{"text":"Why I'm asking for this?","start":445.62997,"end":447.72998,"sentiment":"neutral","sentiment_score":-0.157892844080925},{"text":"Yeah.","start":448.34998,"end":448.84998,"sentiment":"neutral","sentiment_score":-0.015379643067717552},{"text":"So the up.","start":454.83,"end":458.145,"sentiment":"neutral","sentiment_score":-0.02893942967057228},{"text":"The architectural plans show, I suppose, the cut or the cut and seal or regrading of the land as per the flood impact assessment.","start":458.54498,"end":472.32498,"sentiment":"neutral","sentiment_score":-0.026725368884702522}],"sentiment":"neutral","sentiment_score":-0.05177913825027645,"num_words":40,"start":442.035,"end":472.32498},{"sentences":[{"text":"So that is fine.","start":472.465,"end":473.845,"sentiment":"neutral","sentiment_score":0.10311256535351276},{"text":"But the landscape plan, as I'm reading through the notes and everything, they're going to be putting landscape works or how I I'm or dare I say, assuming things.","start":474.52,"end":487.58,"sentiment":"neutral","sentiment_score":-0.059576620829516445},{"text":"So they're putting landscape works on top of the as constructed surface levels within the flood impact assessment.","start":488.315,"end":497.935,"sentiment":"neutral","sentiment_score":-0.019467334780428145},{"text":"So they're putting in about a 150 to 300 mil of topsoil, and then on top of that, they're putting 75 mil of mulch around the property.","start":497.995,"end":511.55002,"sentiment":"neutral","sentiment_score":-0.0003305029132644887},{"text":"So they are importing extra fill to achieve or to, like, to be able to do the landscape works.","start":511.61002,"end":523.77496,"sentiment":"neutral","sentiment_score":0.015245776231351652}],"sentiment":"neutral","sentiment_score":-0.014277707205691673,"num_words":97,"start":472.465,"end":523.77496},{"sentences":[{"text":"Okay.","start":525.595,"end":526.095,"sentiment":"neutral","sentiment_score":-0.029307985678315163},{"text":"And because the at the moment, the landscape plan and the architectural or that sort of, yeah, mitigation plan, they're not speaking to each other.","start":526.15497,"end":537.45,"sentiment":"neutral","sentiment_score":-0.1749040427803993},{"text":"The architectural plan states that no extra fill is going to be included within the works, and then the landscape plan says, yeah, that there's gonna be all this fill to, yeah, be able to achieve for landscaping.","start":538.63,"end":553.755,"sentiment":"neutral","sentiment_score":0.011367769862868284},{"text":"Because of, I suppose, the the the site castle, the the earthworks that are proposed within the property, it's really well, from my assessment, it's quite difficult to sort of, I suppose, make sure that the the landscape works are in accordance with the flood impact assessment.","start":555.175,"end":579.635,"sentiment":"neutral","sentiment_score":-0.1890743705344961},{"text":"So from talking with my manager and the like, what we're wanting from you is to assess the landscape plan and either direct them as to what they can do with the extra fill or and or provide a memo that states that the landscape plan is in accordance with the flood impact assessment.","start":579.935,"end":609.415,"sentiment":"neutral","sentiment_score":0.09621217088014991}],"sentiment":"neutral","sentiment_score":-0.04643013326056076,"num_words":165,"start":525.595,"end":609.415},{"sentences":[{"text":"So it's making sure that the extra fill that they're bringing in doesn't contravene the the mitigation works in the in the report.","start":609.795,"end":623.76996,"sentiment":"neutral","sentiment_score":0.045324109008778694},{"text":"Yeah.","start":637.495,"end":637.97504,"sentiment":"neutral","sentiment_score":-0.06144736334681511},{"text":"I haven't well, this is the first time I've actually asked for it, so I'm a little bit sort of yeah.","start":637.97504,"end":643.24,"sentiment":"negative","sentiment_score":-0.3409064305680139},{"text":"I'm not sure what you're gonna come back with.","start":643.24,"end":645.9,"sentiment":"neutral","sentiment_score":-0.28294675714439815},{"text":"So, yeah, I suppose questions or yeah.","start":647.88,"end":654.68,"sentiment":"neutral","sentiment_score":-0.07844543669904981}],"sentiment":"neutral","sentiment_score":-0.15202732408632996,"num_words":61,"start":609.795,"end":654.68},{"sentences":[{"text":"So there's questions I've got is did the flood impact assessment report, I suppose, make any assumptions or include landscape works when it was doing the the assessment?","start":654.68,"end":670.755,"sentiment":"neutral","sentiment_score":-0.10063229035586119},{"text":"Because I don't think it yeah.","start":674.75,"end":675.95,"sentiment":"neutral","sentiment_score":-0.26460905373096466},{"text":"So there's really Oh, yeah.","start":675.95,"end":711.03503,"sentiment":"neutral","sentiment_score":-0.15803968720138073},{"text":"As it is or from how yeah.","start":711.03503,"end":713.115,"sentiment":"neutral","sentiment_score":0.004988804991756167},{"text":"As it is it's coming from Melbourne Water.","start":713.115,"end":716.335,"sentiment":"neutral","sentiment_score":0.023273816565051675}],"sentiment":"neutral","sentiment_score":-0.09211934668322404,"num_words":54,"start":654.68,"end":716.335},{"sentences":[{"text":"So because the the cut or the the earthworks entails the whole site.","start":717.195,"end":726.01996,"sentiment":"neutral","sentiment_score":0.021201375442055557},{"text":"We're wanting to make sure that the earth or the landscape works are in accordance with that.","start":729.51996,"end":735.3,"sentiment":"neutral","sentiment_score":0.1700892439659904},{"text":"So you're you're manipulating the the existing surface levels.","start":736.98505,"end":742.525,"sentiment":"neutral","sentiment_score":0.12343233740992016},{"text":"And so, yeah, the landscape works are then going to be, I suppose, included making sure that those that that Earthworks are in accordance with the flooding tax assessment.","start":745.145,"end":758.26996,"sentiment":"neutral","sentiment_score":0.20136274705673085},{"text":"It's because, yeah, the whole site is being modified that we're actually interested in the landscape works now.","start":758.26996,"end":765.635,"sentiment":"neutral","sentiment_score":0.25859472983413273}],"sentiment":"neutral","sentiment_score":0.1717703589129933,"num_words":86,"start":717.195,"end":765.635},{"sentences":[{"text":"Yeah.","start":833.85,"end":834.35,"sentiment":"neutral","sentiment_score":-0.00475274957716465},{"text":"Yeah.","start":834.41,"end":834.64996,"sentiment":"neutral","sentiment_score":0.006273509934544563},{"text":"I think yeah.","start":834.64996,"end":835.55,"sentiment":"neutral","sentiment_score":0.019650345668196678},{"text":"Oh, yeah.","start":835.69,"end":836.17,"sentiment":"neutral","sentiment_score":0.042226992547512054},{"text":"It's the first one that I'm doing.","start":836.17,"end":837.76996,"sentiment":"neutral","sentiment_score":0.011181406144584929}],"sentiment":"neutral","sentiment_score":0.015942544676363468,"num_words":14,"start":833.85,"end":837.76996},{"sentences":[{"text":"So, dare I say, the applicant won't like this, but there might be a little bit of to and froing with what we get.","start":837.76996,"end":845.635,"sentiment":"neutral","sentiment_score":-0.22881730739027262},{"text":"But, yeah, I suppose what I'm wanting to know from you is that the extra fill that's coming from the landscape works has been considered in the impact assessment and that the the levels will be maintained within the landscape works.","start":846.335,"end":868.395,"sentiment":"neutral","sentiment_score":0.07456253977810465},{"text":"Because at the moment, what they're showing on the plans is that they've got the existing surface or the ad constructed surface levels, and then they're putting extra fill and mulching on top of that.","start":869.835,"end":884.07,"sentiment":"neutral","sentiment_score":-0.009688643206443106},{"text":"So if yeah.","start":884.87,"end":885.51,"sentiment":"neutral","sentiment_score":0.0013977016011873882},{"text":"I'm not sure what plan they've sent you through, but sort of yeah.","start":885.51,"end":889.03,"sentiment":"neutral","sentiment_score":-0.09875122343118374}],"sentiment":"neutral","sentiment_score":-0.03494160826285851,"num_words":116,"start":837.76996,"end":889.03},{"sentences":[{"text":"It just it just doesn't read the, yeah, the mitigation plan that I've or for the architectural work or the architectural plan doesn't read in conjunction with the landscape plan, and I'm wanting them to sort of, I suppose, talk to each other and then make sure that any fill that extra fill has been thought of or sort of yeah.","start":889.03,"end":911.53503,"sentiment":"neutral","sentiment_score":-0.11450083950748209},{"text":"Within yeah.","start":912.9,"end":914.60004,"sentiment":"neutral","sentiment_score":0.011047892272472383},{"text":"Thought of in the flood impact assessment and is managed in some respect to make sure that those levels that are on the architectural plans are going to be able to be maintained once landscaping works come in.","start":914.82,"end":930.875,"sentiment":"neutral","sentiment_score":0.08892330576322581},{"text":"So I have a feeling that they're going to do everything correctly on the architectural plans, and then landscape work's gonna occur, and then they're not gonna be able to achieve the the surface levels required to sign off at occupancy.","start":930.875,"end":946.68,"sentiment":"neutral","sentiment_score":0.04862458985753176},{"text":"And I'm picking up sort of right now that it should be thought of rather than down the track when it's just like, but the works are finished.","start":946.89996,"end":955.805,"sentiment":"neutral","sentiment_score":-0.012315903790295124}],"sentiment":"neutral","sentiment_score":-0.011380040755166727,"num_words":170,"start":889.03,"end":955.805},{"sentences":[{"text":"And we can't get rid of, you know, the fill because of x, y, and zed.","start":955.865,"end":959.40497,"sentiment":"neutral","sentiment_score":-0.20872215647250414},{"text":"So, yeah, it's sort of making sure that it's been thought of now rather than down the track.","start":959.545,"end":966.91,"sentiment":"neutral","sentiment_score":-0.01649320379106535},{"text":"And yeah.","start":966.91,"end":967.87,"sentiment":"neutral","sentiment_score":0.02436009794473648},{"text":"Because and in addition to that, the whole site has been modified, so it's making sure that the landscape works can achieve the surface levels that are required once that it's being served at surveyed at the end of the the construction works.","start":967.87,"end":989.295,"sentiment":"neutral","sentiment_score":0.15653914862940477},{"text":"Yeah.","start":1012.885,"end":1013.28503,"sentiment":"neutral","sentiment_score":0.12509065866470337}],"sentiment":"neutral","sentiment_score":0.04085702592274174,"num_words":80,"start":955.865,"end":1013.28503},{"sentences":[{"text":"Yeah.","start":1013.28503,"end":1013.445,"sentiment":"neutral","sentiment_score":0.14999079704284668},{"text":"And at the moment, sort of yeah.","start":1013.445,"end":1015.205,"sentiment":"neutral","sentiment_score":0.11776497321469444},{"text":"I'm I'm trying I'm pushing them to that to do that, but at the same time, sort of the way that they're doing it is very generalized.","start":1015.205,"end":1028.0,"sentiment":"neutral","sentiment_score":0.1560017598999871},{"text":"So, yeah, where you come in is making sure that it has been thought of and you're happy that the surface levels can be maintained with any fill that they're gonna bring in, or is it sort of like cutting the surface levels a bit lower to actually be able to maintain the surface levels that we've approved.","start":1028.46,"end":1053.78,"sentiment":"neutral","sentiment_score":0.3324369003289732},{"text":"Yeah.","start":1061.52,"end":1062.02,"sentiment":"neutral","sentiment_score":0.020191112533211708}],"sentiment":"neutral","sentiment_score":0.26050983466445765,"num_words":94,"start":1013.28503,"end":1062.02},{"sentences":[{"text":"It already yeah.","start":1068.165,"end":1069.9451,"sentiment":"neutral","sentiment_score":-0.13319055239359537},{"text":"At the moment, yeah, sort of I've written the conditions, and I suppose, yeah, it's been or how I've picked it up is that the landscape plan is saying, yeah, imported fill, 300 to a 150, and the two plans aren't talking to each other.","start":1070.165,"end":1092.3049,"sentiment":"neutral","sentiment_score":-0.031229113694280386},{"text":"So it's been there hasn't been, I suppose, a a particular condition at the or for this application.","start":1092.3049,"end":1104.81,"sentiment":"neutral","sentiment_score":-0.04374213827153047},{"text":"We are crafting one at the moment that will be included with mitigation works in the future, but this one doesn't actually include it just yet.","start":1105.91,"end":1117.03,"sentiment":"neutral","sentiment_score":-0.05336317434333838},{"text":"So this is the, I suppose, dare I say, the test case.","start":1117.03,"end":1120.3049,"sentiment":"neutral","sentiment_score":-0.030659719991187256}],"sentiment":"neutral","sentiment_score":-0.04180384072242305,"num_words":104,"start":1068.165,"end":1120.3049},{"sentences":[{"text":"So, yeah, happy to sort of, yeah, see see what you sort of get, what what memo, you know, you can provide.","start":1122.045,"end":1131.04,"sentiment":"neutral","sentiment_score":0.3271204795349728},{"text":"It's just making sure that, I suppose, the flat you're you've seen that, yeah, the landscape works are importing field.","start":1131.1,"end":1140.24,"sentiment":"neutral","sentiment_score":0.02609599563293159},{"text":"Have have you thought about that in your assessment, and do you think that they can still achieve the surface levels that have been approved with the extra work?","start":1140.54,"end":1152.045,"sentiment":"neutral","sentiment_score":0.059495264664292336},{"text":"That sort of, I suppose yeah.","start":1152.185,"end":1154.425,"sentiment":"neutral","sentiment_score":-0.029033091850578785},{"text":"It's just that yeah.","start":1154.425,"end":1155.4651,"sentiment":"neutral","sentiment_score":0.01619666814804077}],"sentiment":"neutral","sentiment_score":0.11524100319976792,"num_words":81,"start":1122.045,"end":1155.4651},{"sentences":[{"text":"It's just I just don't want them to get to the end of construction works, and they survey, and it's an extra, yeah, 300 mil because they've brought in the fill.","start":1155.4651,"end":1168.38,"sentiment":"neutral","sentiment_score":-0.14241097518993961},{"text":"So it's yeah.","start":1168.38,"end":1169.44,"sentiment":"neutral","sentiment_score":0.04129160443941752},{"text":"Yeah.","start":1172.555,"end":1173.055,"sentiment":"neutral","sentiment_score":0.196813702583313},{"text":"No.","start":1204.025,"end":1204.505,"sentiment":"neutral","sentiment_score":-0.14362576603889465},{"text":"So it won't be a condition.","start":1204.505,"end":1205.9651,"sentiment":"neutral","sentiment_score":-0.19879893213510513}],"sentiment":"neutral","sentiment_score":-0.12929693032943068,"num_words":42,"start":1155.4651,"end":1205.9651},{"sentences":[{"text":"It the the at the moment, I want the landscape plan.","start":1206.505,"end":1210.4451,"sentiment":"neutral","sentiment_score":-0.06703962334855036},{"text":"I suppose if you are bringing in Phil, had or sort of yet, has that been thought of in the flood impact assessment?","start":1211.09,"end":1220.47,"sentiment":"neutral","sentiment_score":-0.029425125407136005},{"text":"So I suppose yeah.","start":1221.01,"end":1223.25,"sentiment":"neutral","sentiment_score":-0.006299998611211777},{"text":"At the moment yeah.","start":1223.25,"end":1224.61,"sentiment":"neutral","sentiment_score":-0.032968934159725904},{"text":"It's not that you're telling us to do a condition because at the moment, sort of the the planning permit's been issued.","start":1224.61,"end":1230.955,"sentiment":"neutral","sentiment_score":-0.13845519586042923}],"sentiment":"neutral","sentiment_score":-0.07214537158142775,"num_words":64,"start":1206.505,"end":1230.955},{"sentences":[{"text":"So it's not that I can put in an extra condition down the track.","start":1231.095,"end":1237.5149,"sentiment":"neutral","sentiment_score":-0.2382433552827154},{"text":"So it's more, I suppose, a memo stating that the the architectural so, like, mitigation plans for the architectural works and the landscape plans speak to each other because of x, y, and z.","start":1237.735,"end":1251.59,"sentiment":"neutral","sentiment_score":-0.007438090246389894},{"text":"And the landscape plan, you can actually see sort of, yeah, there's a a section elevation of how they're going to be able to maintain landscape works at the constructed levels and that any field that's sort of yet being put in, that it has been considered in the flood asset impact assessment.","start":1251.59,"end":1277.75,"sentiment":"neutral","sentiment_score":0.25387748344889227},{"text":"So it's not that a condition can be now put on a planning permit because that's done and dusted.","start":1277.89,"end":1284.3251,"sentiment":"neutral","sentiment_score":0.11122447742443335},{"text":"So it's more that you can actually say, yes.","start":1286.385,"end":1289.285,"sentiment":"neutral","sentiment_score":0.3308629294236501}],"sentiment":"neutral","sentiment_score":0.11595531795607057,"num_words":129,"start":1231.095,"end":1289.285},{"sentences":[{"text":"So that this landscape plan, once we get to the end of construction works, we'll be able to achieve the surface levels as per the flood impact assessment.","start":1289.425,"end":1301.45,"sentiment":"positive","sentiment_score":0.40710448367255075},{"text":"Yeah?","start":1304.1499,"end":1304.6499,"sentiment":"neutral","sentiment_score":0.2115661054849625},{"text":"Yeah.","start":1306.5499,"end":1307.0299,"sentiment":"neutral","sentiment_score":0.235470712184906},{"text":"And how you word that and how you write it up, I'm happy to sort of, yeah, take at the moment, take what you, you know, think is appropriate, and I can present that to my manager just to see if, you know, we will accept it.","start":1307.0299,"end":1322.075,"sentiment":"positive","sentiment_score":0.48340930583629205},{"text":"There might be one or two back and forth.","start":1322.075,"end":1324.1749,"sentiment":"neutral","sentiment_score":0.10856694810920292}],"sentiment":"positive","sentiment_score":0.41329421241616093,"num_words":86,"start":1289.425,"end":1324.1749},{"sentences":[{"text":"We don't need to include the applicant because I know how, yeah, pushy they are.","start":1324.47,"end":1329.85,"sentiment":"neutral","sentiment_score":-0.14270582993825276},{"text":"And it's, yeah, just getting the wording right.","start":1330.71,"end":1333.13,"sentiment":"neutral","sentiment_score":0.09992899931967258},{"text":"Yeah.","start":1335.27,"end":1335.77,"sentiment":"neutral","sentiment_score":0.07212439179420471},{"text":"So that's it.","start":1335.9099,"end":1336.5499,"sentiment":"neutral","sentiment_score":0.06702359641591708},{"text":"Yeah.","start":1336.5499,"end":1336.7899,"sentiment":"neutral","sentiment_score":0.02350856177508831}],"sentiment":"neutral","sentiment_score":-0.03730184684640595,"num_words":28,"start":1324.47,"end":1336.7899},{"sentences":[{"text":"That's where I suppose.","start":1336.7899,"end":1337.775,"sentiment":"neutral","sentiment_score":-0.04552444815635681},{"text":"Yes.","start":1341.615,"end":1341.935,"sentiment":"neutral","sentiment_score":0.12727472186088562},{"text":"It will be.","start":1341.935,"end":1342.655,"sentiment":"neutral","sentiment_score":0.10974789162476857},{"text":"Yes.","start":1342.655,"end":1343.155,"sentiment":"neutral","sentiment_score":0.08329063653945923},{"text":"Because yes.","start":1344.655,"end":1345.635,"sentiment":"neutral","sentiment_score":0.0021467963233590126}],"sentiment":"neutral","sentiment_score":0.032909530299631035,"num_words":11,"start":1336.7899,"end":1345.635},{"sentences":[{"text":"Yes.","start":1345.6951,"end":1346.1951,"sentiment":"neutral","sentiment_score":0.0381411612033844},{"text":"Or I've I've just picked it up myself.","start":1355.4701,"end":1357.49,"sentiment":"neutral","sentiment_score":-0.012288139667361975},{"text":"So I've sort of noticed that the architectural plan states that no extra fill is going to be put on-site.","start":1357.7101,"end":1369.425,"sentiment":"neutral","sentiment_score":-0.14513896368443965},{"text":"So I'm not sure if that means that you're going to be using the existing soil that's there to modify or regrade the surface levels.","start":1369.5651,"end":1379.97,"sentiment":"neutral","sentiment_score":-0.25522558748722074},{"text":"But if you look well, yeah, I'm not sure if they gave you the original plan, but it just states a 150 mil to 300 mil dependent of extra fill of extra topsoil.","start":1380.59,"end":1392.845,"sentiment":"neutral","sentiment_score":-0.01877620607388742}],"sentiment":"neutral","sentiment_score":-0.11451951399359894,"num_words":87,"start":1345.6951,"end":1392.845},{"sentences":[{"text":"And then on top of that, in the landscape areas, there's going to be 75 mil of mulch.","start":1393.385,"end":1400.845,"sentiment":"neutral","sentiment_score":0.003386706475996309},{"text":"The let the elevation yeah.","start":1402.025,"end":1406.13,"sentiment":"neutral","sentiment_score":0.004981512576341629},{"text":"Section elevation of the plant shows that it's going to be on top of the, I suppose, existing surface levels.","start":1406.13,"end":1412.95,"sentiment":"neutral","sentiment_score":0.009870195318944753},{"text":"So that's where sort of I've been asking them to sort of, yeah, show that they're or they're actually thinking about how they're going to construct or maintain those surface levels in the flood report.","start":1413.4099,"end":1428.125,"sentiment":"neutral","sentiment_score":0.02003433531416314},{"text":"Yeah.","start":1432.265,"end":1432.745,"sentiment":"neutral","sentiment_score":0.20319706201553345}],"sentiment":"neutral","sentiment_score":0.015033809922022533,"num_words":79,"start":1393.385,"end":1432.745},{"sentences":[{"text":"I'm happy to chat again because, yeah, it is new.","start":1432.745,"end":1435.565,"sentiment":"neutral","sentiment_score":0.2035111017525196},{"text":"And, yeah, this is the first time I'm using or sort of, yeah, asking for this.","start":1437.27,"end":1441.59,"sentiment":"neutral","sentiment_score":0.12505105277523398},{"text":"So, yeah, happy to, yeah, jump back and forth or sort of, yeah, ask any questions or, yeah, present a, yeah, a memo.","start":1441.59,"end":1452.365,"sentiment":"neutral","sentiment_score":0.2418929788729419},{"text":"And, yeah, I can make sure that, yeah, what you're saying is what we want.","start":1452.8251,"end":1457.005,"sentiment":"neutral","sentiment_score":0.12193549126386642},{"text":"Yeah.","start":1458.985,"end":1459.485,"sentiment":"neutral","sentiment_score":0.047594863921403885}],"sentiment":"neutral","sentiment_score":0.1765552862905539,"num_words":65,"start":1432.745,"end":1459.485},{"sentences":[{"text":"Okay.","start":1462.9401,"end":1463.4401,"sentiment":"neutral","sentiment_score":0.11243655532598495},{"text":"Okay.","start":1471.9,"end":1472.4,"sentiment":"neutral","sentiment_score":0.1204254999756813},{"text":"I hope it's not too much, but it's yeah.","start":1472.7001,"end":1474.64,"sentiment":"neutral","sentiment_score":0.031349840884407364},{"text":"But yeah.","start":1475.255,"end":1476.9401,"sentiment":"neutral","sentiment_score":0.025826705619692802},{"text":"If you got any more questions, ring back.","start":1476.9401,"end":1479.305,"sentiment":"neutral","sentiment_score":0.03453014092519879}],"sentiment":"neutral","sentiment_score":0.04013834104296707,"num_words":21,"start":1462.9401,"end":1479.305},{"sentences":[{"text":"Okay.","start":1481.845,"end":1482.345,"sentiment":"neutral","sentiment_score":0.04963578283786774},{"text":"Yep.","start":1507.0751,"end":1507.555,"sentiment":"neutral","sentiment_score":-0.03451981395483017},{"text":"But if you if you read the landscape specifications and then have a look at the the section elevation of the trees and the like, it's not reading together.","start":1507.555,"end":1519.91,"sentiment":"neutral","sentiment_score":-0.157301081665631},{"text":"But I'm not sure if it's like yeah.","start":1522.6901,"end":1524.79,"sentiment":"neutral","sentiment_score":-0.1537018483504653},{"text":"I'm not sure what what plan yeah.","start":1524.93,"end":1529.81,"sentiment":"neutral","sentiment_score":-0.13067191413470677}],"sentiment":"neutral","sentiment_score":-0.14545507793841156,"num_words":46,"start":1481.845,"end":1529.81},{"sentences":[{"text":"Sorry?","start":1529.81,"end":1530.29,"sentiment":"neutral","sentiment_score":-0.07622763514518738},{"text":"Sorry?","start":1530.29,"end":1530.79,"sentiment":"neutral","sentiment_score":-0.08082182705402374},{"text":"No.","start":1535.4049,"end":1535.6449,"sentiment":"neutral","sentiment_score":-0.12789614498615265},{"text":"It's the landscape plan.","start":1535.6449,"end":1537.6649,"sentiment":"neutral","sentiment_score":-0.09212970733642578},{"text":"So what what they should do, I suppose, is submit a landscape plan to you that you can sort of sign off on.","start":1540.205,"end":1550.08,"sentiment":"neutral","sentiment_score":0.09901533583584039}],"sentiment":"neutral","sentiment_score":0.054129609589775404,"num_words":30,"start":1529.81,"end":1550.08},{"sentences":[{"text":"So they can, I suppose, do, dare I say, whatever they want, but you need to sign off on it saying that it will comply with the surface levels as per the flood impact assessment?","start":1550.08,"end":1563.105,"sentiment":"neutral","sentiment_score":0.08019954530256135},{"text":"Yeah.","start":1572.125,"end":1572.365,"sentiment":"neutral","sentiment_score":0.165419340133667},{"text":"Probably.","start":1572.365,"end":1572.865,"sentiment":"neutral","sentiment_score":0.3003852367401123},{"text":"Yeah.","start":1574.28,"end":1574.6001,"sentiment":"positive","sentiment_score":0.4230392277240753},{"text":"I'm happy to chat through.","start":1574.6001,"end":1575.9801,"sentiment":"positive","sentiment_score":0.5246724486351013}],"sentiment":"neutral","sentiment_score":0.1469579100782095,"num_words":43,"start":1550.08,"end":1575.9801},{"sentences":[{"text":"Yeah.","start":1577.8,"end":1578.1201,"sentiment":"neutral","sentiment_score":0.14083366096019745},{"text":"Yeah.","start":1578.1201,"end":1578.4401,"sentiment":"neutral","sentiment_score":0.05079720914363861},{"text":"It's a yeah.","start":1578.4401,"end":1579.4,"sentiment":"neutral","sentiment_score":0.004019937012344599},{"text":"There or as I said, sort of a little bit of a new requirement or new sort of, yeah, assessment.","start":1579.4,"end":1585.1001,"sentiment":"neutral","sentiment_score":-0.024011003039777278},{"text":"So, yeah, it's work in progress because, yeah, these things are or yeah.","start":1586.4401,"end":1592.115,"sentiment":"neutral","sentiment_score":0.05636708524364691}],"sentiment":"neutral","sentiment_score":0.012006387592440373,"num_words":38,"start":1577.8,"end":1592.115},{"sentences":[{"text":"We've only been doing these for about oh, sorry, four months now.","start":1592.115,"end":1595.415,"sentiment":"neutral","sentiment_score":-0.03993312160794934},{"text":"So yeah.","start":1595.555,"end":1596.4551,"sentiment":"neutral","sentiment_score":-0.009189282543957233},{"text":"Four months, five months.","start":1597.155,"end":1598.535,"sentiment":"neutral","sentiment_score":-0.018825439270585775},{"text":"So, yeah, we're I suppose picking up on that, yeah, sort of there is, I suppose, cut and feel rather than keeping it at the existing surface level.","start":1606.05,"end":1617.9249,"sentiment":"neutral","sentiment_score":-0.11676622940493482},{"text":"So when there is cut and fill or sort of yeah.","start":1617.985,"end":1623.025,"sentiment":"neutral","sentiment_score":-0.09045262533155354}],"sentiment":"neutral","sentiment_score":-0.08486510672720901,"num_words":57,"start":1592.115,"end":1623.025},{"sentences":[{"text":"When you're modifying the existing surface levels, there will or at the moment, there might be a requirement to submit a landscape plan showing that landscaping can achieve the the surface levels in the flood impact assessment.","start":1623.025,"end":1640.8301,"sentiment":"neutral","sentiment_score":0.00913513552498173},{"text":"So yeah.","start":1644.6649,"end":1645.5449,"sentiment":"neutral","sentiment_score":0.2786494642496109},{"text":"It's yeah.","start":1645.5449,"end":1646.525,"sentiment":"neutral","sentiment_score":0.1265326663851738},{"text":"If there's no cut and fill, then, yeah, this requirement for a landscape plan probably won't be asked for.","start":1646.585,"end":1654.025,"sentiment":"neutral","sentiment_score":-0.02408975401991292},{"text":"But if there is regrading of the existing surface levels, then a landscape plan will need to be provided.","start":1654.025,"end":1663.13,"sentiment":"neutral","sentiment_score":-0.031548733577916495}],"sentiment":"neutral","sentiment_score":0.001154848244748538,"num_words":79,"start":1623.025,"end":1663.13},{"sentences":[{"text":"Yeah.","start":1666.47,"end":1666.8088,"sentiment":"positive","sentiment_score":0.47474849224090576},{"text":"Okay.","start":1668.8088,"end":1669.3088,"sentiment":"positive","sentiment_score":0.6449965238571167},{"text":"That's alright.","start":1670.5688,"end":1671.3088,"sentiment":"neutral","sentiment_score":0.22408105432987213},{"text":"Talk to you soon.","start":1671.6089,"end":1672.5889,"sentiment":"neutral","sentiment_score":0.15994668565690517},{"text":"Okay.","start":1674.0088,"end":1674.5088,"sentiment":"neutral","sentiment_score":0.08131170272827148}],"sentiment":"neutral","sentiment_score":0.254333952234851,"num_words":9,"start":1666.47,"end":1674.5088},{"sentences":[{"text":"Bye bye.","start":1674.8088,"end":1675.5488,"sentiment":"neutral","sentiment_score":-0.023852549493312836}],"sentiment":"neutral","sentiment_score":-0.023852549493312836,"num_words":2,"start":1674.8088,"end":1675.5488}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Melbourne Water's customer service center. Your call will be recorded for quality and training To assist your call today,\n\nChannel 0: Morning.\n\nChannel 1: if you have an existing Melbourne Water reference number, enter it now, excluding letters and special characters followed by the hash key. Melbourne Water has recently made it easy for customers to apply for permits and obtain our development advice. Whether you need a flood certificate, predevelopment advice, stormwater management guidance, or to work on or near Melbourne Water infrastructure, just head to our website and click on planning and building to see a variety of options and also our online application forms. Easy. Plus, many applications are a free service.\n\nOnce the application has been submitted, you can also track the progress of your application online. Not sure if there's a Melbourne Water project in your area? Head to melbournewater.com.au and click on what we do, then projects in Melbourne. Looking for water data? Whether you're inquiring about rainfall or water storage data, Melbourne Water has it covered.\n\nSimply head to water data on our website for details. Our team is currently assisting other callers. For a callback when you reach the front of the queue, press 1. Otherwise, please hold the line, and we'll be with you as soon as possible. Not sure if there's a Melbourne Water project in your area?\n\nHead to melbournewater.com.au and click on what we do, then projects in Melbourne. Welcome to Melbourne Water. You're speaking with Molly. How can I help you today?\n\nChannel 0: Hi, Molly. My name is Alex. I was hoping to see if Louise Ripper was available. I've got a project with her, and we've been, I guess, about going back and forth. And I just wanted to confirm a few things before I finalize a report that I'm doing for it.\n\nChannel 1: Yeah. Yeah. Of course. No. I can definitely see if she's free.\n\nDo you mind if I ask a few questions about that application that's with her?\n\nChannel 0: Please. Yeah. By all means.\n\nChannel 1: K. Do you have the reference handy?\n\nChannel 0: I thought you were gonna ask me that. Is it sorry. I I I don't have it specifically handy, but if\n\nChannel 1: Okay.\n\nChannel 0: you just bear with me, I'll just check if I can\n\nChannel 1: I can try\n\nChannel 0: see\n\nChannel 1: and find\n\nChannel 0: if\n\nChannel 1: it\n\nChannel 0: I can\n\nChannel 1: using\n\nChannel 0: find\n\nChannel 1: the\n\nChannel 0: it.\n\nChannel 1: property address if that's easier.\n\nChannel 0: Oh, I found it. It's all good.\n\nChannel 1: Amazing.\n\nChannel 0: So it's it's 1335\n\nChannel 1: Yep.\n\nChannel 0: 019.\n\nChannel 1: One moment. Excellent. So what was the what was the address this was for, by the way?\n\nChannel 0: 74 Ayles Field. Right.\n\nChannel 1: Yep.\n\nChannel 0: Or I think it's a the rubbish. Yeah.\n\nChannel 1: Okay. Great. So I can see this one was resolved late last month. So I imagine you're sending through amended plans that you're wanting to run by her first.\n\nChannel 0: Well, it it should have been resolved. We got another contact from her saying that she needs confirmation that what am I trying to say?\n\nChannel 1: Mhmm.\n\nChannel 0: Confirmation that we that the landscape plans that the developer has done are appropriate. And, yeah, I I didn't know that they did it. They might have done it incorrectly. So I guess it's yeah. I'm I'm following up on that.\n\nChannel 1: Okay. Yeah. No. Of course. Thanks for clarifying.\n\nI'll see if I can get ahold of her now. Is it alright if I pop you on a brief hold?\n\nChannel 0: Yeah.\n\nChannel 1: Thanks, Alex. Is there any catch the company\n\nChannel 0: Please.\n\nChannel 1: you're calling from as well?\n\nChannel 0: Oh, sorry. Yes. It's SWM Consulting.\n\nChannel 1: Amazing. Thank you. I'll see if Luis is free.\n\nChannel 0: No. Thank you.\n\nChannel 1: If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1. Have you been lucky enough to see a platypus, or do you hear frogs croaking? Let us know by downloading the Melbourne Water Frog or Platypus Spot apps, both available from the Apple App Store or Google Play. With just a few taps, you can increase our knowledge of platypus populations in Melbourne.\n\nEach sighting and recording helps Melbourne Water to manage waterway health. Melbourne Water supports a variety of activities that help the community understand who we are, what we do, and how they can join us in enhancing life and livability. To find out about the types of funding and support we offer, head to get involved on our Melbourne Water website and visit apply for funding for more information. Are you aware that the Melbourne Water River Health Incentives Program has provided over If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1.\n\nMalcolm Motors. Louise speaking.\n\nChannel 0: Hi, Louise. It's Sally. How are you doing?\n\nChannel 1: Good. How are you?\n\nChannel 0: You know? I was hoping that I was done, but\n\nChannel 1: Good. So\n\nChannel 0: I'm I'm I'm back again.\n\nChannel 1: yes. Yeah. So I suppose you're wondering what yeah. Why I'm asking for this? Yeah.\n\nSo the up. The architectural plans show, I suppose, the cut or the cut and seal or regrading of the land as per the flood impact assessment. So that is fine. But the landscape plan, as I'm reading through the notes and everything, they're going to be putting landscape works or how I I'm or dare I say, assuming things. So they're putting landscape works on top of the as constructed surface levels within the flood impact assessment.\n\nSo they're putting in about a 150 to 300 mil of topsoil, and then on top of that, they're putting 75 mil of mulch around the property. So they are importing extra fill to achieve or to, like, to be able to do the landscape works.\n\nChannel 0: Okay.\n\nChannel 1: Okay. And because the at the moment, the landscape plan and the architectural or that sort of, yeah, mitigation plan, they're not speaking to each other. The architectural plan states that no extra fill is going to be included within the works, and then the landscape plan says, yeah, that there's gonna be all this fill to, yeah, be able to achieve for landscaping. Because of, I suppose, the the the site castle, the the earthworks that are proposed within the property, it's really well, from my assessment, it's quite difficult to sort of, I suppose, make sure that the the landscape works are in accordance with the flood impact assessment. So from talking with my manager and the like, what we're wanting from you is to assess the landscape plan and either direct them as to what they can do with the extra fill or and or provide a memo that states that the landscape plan is in accordance with the flood impact assessment.\n\nSo it's making sure that the extra fill that they're bringing in doesn't contravene the the mitigation\n\nChannel 0: K.\n\nChannel 1: works in the in the report.\n\nChannel 0: Okay. If if I were to just do it as, like, a letter saying that that minute or whatever, is that good enough, or do you want, like, a proper a full report\n\nChannel 1: Yeah. I haven't well, this is the first time I've actually asked for it, so I'm a little bit sort of yeah. I'm not sure what you're gonna come back\n\nChannel 0: for it?\n\nChannel 1: with. So, yeah, I suppose questions or yeah. So there's questions I've got is did the flood impact assessment report, I suppose, make any assumptions or include landscape works when it was doing the the assessment? Because I don't think\n\nChannel 0: Typically\n\nChannel 1: it yeah. So there's really\n\nChannel 0: typically, I I mean, typically, I wouldn't assess landscape works at all. Like, I I I don't really understand why they're proposing landscape works, to be honest. Like, I I I I just what I would have done was just showed that you've done the cut and fill, and then they most people just do landscaping because it's not a it's not a statutory requirement to do the landscaping. So I don't know why they're going down this. It just feels like they've made life so much harder for themselves than they needed to.\n\nThis makes it makes so little sense to me. But, anyway, I think,\n\nChannel 1: Oh, yeah. As\n\nChannel 0: really\n\nChannel 1: it is or from how yeah. As it is it's coming from Melbourne Water. So because the the cut or the the earthworks entails the whole site.\n\nChannel 0: Yep.\n\nChannel 1: We're wanting to make sure that the earth or the landscape works are in accordance with that. So you're you're manipulating the the existing surface levels. And so, yeah, the landscape works are then going to be, I suppose, included making sure that those that that Earthworks are in accordance with the flooding tax assessment. It's because, yeah, the whole site is being modified that we're actually interested in the landscape works now.\n\nChannel 0: Yeah. No. And and that's yeah. I I mean, I I I totally understand. I I just I I feel yeah.\n\nI mean, we've done we've done something similar before, and then it's not sorry. I mean, I've I've done plenty a couple of people with Landscapes everything before before. So, yeah, I guess that's why yeah. I I I can't I understand them, and I and I I will I I guess I I I think maybe it's just provide comment on how they're going to manage it more than anything, and then I don't know. I just I yeah.\n\nBecause I it's not there's no, like, mapping or report reporting per se. It just seems like it's more of a are they doing the right thing as like, compared to the compared to the to the report. And then if if they aren't, then having a couple of recommendations of what they need to do and then having that letter, and then they can submit that letter with whatever they where I've proposed if if that I'm not sure if that makes sense.\n\nChannel 1: Yeah.\n\nChannel 0: Or\n\nChannel 1: Yeah. I think yeah. Oh, yeah. It's the first one that I'm doing. So, dare I say, the applicant won't like this, but there might be a little bit of to and froing with what we get.\n\nBut, yeah, I suppose what I'm wanting to know from you is that the extra fill that's coming from the landscape works has been considered in the impact assessment and that the the levels will be maintained within the landscape works. Because at the moment, what they're showing on the plans is that they've got the existing surface or the ad constructed surface levels, and then they're putting extra fill and mulching on top of that. So if\n\nChannel 0: Okay.\n\nChannel 1: yeah. I'm not sure what plan they've sent you through, but sort of yeah. It just it just doesn't read the, yeah, the mitigation plan that I've or for the architectural work or the architectural plan doesn't read in conjunction with the landscape plan, and I'm wanting them to sort of, I suppose, talk to each other and then make sure that any fill that extra fill has been thought of or sort of yeah.\n\nChannel 0: Manage\n\nChannel 1: Within yeah. Thought of in the flood impact assessment and is managed in some respect to make sure that those levels that are on the architectural plans are going to be able to be maintained once landscaping works come in. So I have a feeling that they're going to do everything correctly on the architectural plans, and then landscape work's gonna occur, and then they're not gonna be able to achieve the the surface levels required to sign off at occupancy. And I'm picking up sort of right now that it should be thought of rather than down the track when it's just like, but the works are finished. And we can't get rid of, you know, the fill because of x, y, and zed.\n\nSo, yeah, it's sort of making sure that it's been thought of now rather than down the track. And yeah. Because and in addition to that, the whole site has been modified, so it's making sure that the landscape works can achieve the surface levels that are required once that it's being served at surveyed at the end of the the construction works.\n\nChannel 0: Okay. Alright. Yep. Alright. So and and so I guess the one thing that would help quite a lot with all of this is if I speak to both the landscaper and the architect and say, hey.\n\nLook. These need to match up. Because if they match up in the plans, then we then they have no prob then there's no problem really, is it?\n\nChannel 1: Yeah. Yeah. And at the moment, sort of yeah. I'm I'm trying I'm pushing them to that to do that, but at the same time, sort of the way that they're doing it is very generalized. So, yeah, where you come in is making sure that it has been thought of and you're happy that the surface levels can be maintained with any fill that they're gonna bring in, or\n\nChannel 0: Yes.\n\nChannel 1: is it sort of like cutting the surface levels a bit lower to actually be able to maintain the surface levels that we've approved.\n\nChannel 0: Well, that's what I would tell them to do if that's the case. So they'll bring that stuff in on the state. It has to be at the same level. Is there is\n\nChannel 1: Yeah.\n\nChannel 0: there a way to put that in the in in the referral? Like like, sorry, in your conditions, or or it's not\n\nChannel 1: It\n\nChannel 0: we\n\nChannel 1: already\n\nChannel 0: we can't do that?\n\nChannel 1: yeah. At the moment, yeah, sort of I've written the conditions, and I suppose, yeah, it's been or how I've picked it up is that the landscape plan is saying, yeah, imported fill, 300 to a 150, and the two plans aren't talking to each other. So it's been there hasn't been, I suppose, a a particular condition at the or for this application. We are crafting one at the moment that will be included with mitigation works in the future,\n\nChannel 0: Yeah.\n\nChannel 1: but this one doesn't actually include it just yet. So this is the, I suppose, dare I say, the test case.\n\nChannel 0: Yeah.\n\nChannel 1: So, yeah, happy to sort of, yeah, see see what you sort of get, what what memo, you know, you can provide. It's just making sure that, I suppose, the flat you're you've seen that, yeah, the landscape works are importing field. Have have\n\nChannel 0: Yep.\n\nChannel 1: you thought about that in your assessment, and do you think that they can still achieve the surface levels that have been approved with the extra work? That sort of, I suppose\n\nChannel 0: Yeah.\n\nChannel 1: yeah. It's\n\nChannel 0: Okay.\n\nChannel 1: just that yeah. It's just I just don't want them to get to the end of construction works, and they survey, and it's an extra, yeah, 300 mil because they've brought in the fill. So it's yeah.\n\nChannel 0: Yep. Okay. That makes sense. That's all good.\n\nChannel 1: Yeah.\n\nChannel 0: I I look. It it sounds to me more I and yeah. Because the guy the guy's like, oh, no. You need it. It needs to be a a full memo.\n\nLike, that's but it sounds to me more of I need to say I need to say we've assessed have it as a letter. We've assessed both plans. They don't meet up for this reason or they do meet up for this reason, and then recommend that Melbourne Water have a condition in it that says that there's no no extra fill blah blah blah or something like that. And then maybe\n\nChannel 1: No. So it won't be a condition. It the the at the moment, I want the landscape plan. I suppose if you are bringing in Phil, had or sort of yet, has that been thought of in the flood impact assessment? So I suppose yeah.\n\nAt the moment yeah. It's not that you're telling us to do a condition because at the moment, sort of the the planning permit's been issued. So it's not that I can put in an extra condition down the track. So it's more,\n\nChannel 0: Okay.\n\nChannel 1: I suppose, a memo stating that the the architectural so, like, mitigation plans for the architectural works and the landscape plans speak to each other because of x, y, and z. And the landscape plan, you can actually see sort of, yeah, there's a a section elevation of how they're going to be able to maintain landscape works at the constructed levels and that any field that's sort of yet being put in, that it has been considered in the flood asset impact assessment. So it's not that a condition can be now put on a planning permit because that's done and dusted. So it's more that you can actually say, yes. So that this landscape plan, once we get to the end of construction works, we'll be able to achieve the surface levels as per the flood impact assessment.\n\nChannel 0: Okay. Alright. That sounds\n\nChannel 1: Yeah?\n\nChannel 0: Alright. Yeah. Cindy, I'll\n\nChannel 1: Yeah. And how you word that and how you write it up, I'm happy to sort of, yeah, take at the moment, take what you, you know, think is appropriate, and I can present that to my manager just to see if, you know, we will accept it. There might be one or two back and forth. We don't need to include the applicant because I know how, yeah, pushy they are.\n\nChannel 0: Yeah.\n\nChannel 1: And it's, yeah, just getting the wording right. Yeah. So that's\n\nChannel 0: Is it\n\nChannel 1: it. Yeah.\n\nChannel 0: is\n\nChannel 1: That's\n\nChannel 0: this going\n\nChannel 1: where\n\nChannel 0: to the\n\nChannel 1: I suppose.\n\nChannel 0: is this going to the engineer? It's coming out.\n\nChannel 1: Yes. It will be. Yes.\n\nChannel 0: Okay. And and and\n\nChannel 1: Because\n\nChannel 0: the engine\n\nChannel 1: yes.\n\nChannel 0: is the one\n\nChannel 1: Yes.\n\nChannel 0: that are also the ones that are concerned, I'm assuming, that the the way that it hasn't made up. Is that fair to say?\n\nChannel 1: Or I've I've just picked it up myself. So\n\nChannel 0: Okay.\n\nChannel 1: I've sort of noticed that the architectural plan states that no extra fill is going to be put on-site. So I'm not sure if that means that you're going to be using the existing soil that's there to modify or regrade the surface levels. But if you look well, yeah, I'm not sure if they gave you the original plan, but it just states a 150 mil to 300 mil dependent of extra fill of extra topsoil. And then on top of that, in the landscape areas, there's going to be 75 mil of mulch. The let the elevation yeah.\n\nSection elevation of the plant shows that it's going to be on top of the, I suppose, existing surface levels. So that's\n\nChannel 0: Yep.\n\nChannel 1: where sort of I've been asking them to sort of, yeah, show that they're or they're actually thinking about how they're going to construct or maintain those surface levels in the flood report.\n\nChannel 0: Yep. Okay. Alright. Sounds good.\n\nChannel 1: Yeah.\n\nChannel 0: Hey,\n\nChannel 1: I'm\n\nChannel 0: Dean.\n\nChannel 1: happy to chat\n\nChannel 0: Yep.\n\nChannel 1: again because, yeah, it is new. And, yeah, this is the first time I'm using or sort of, yeah, asking for this. So, yeah, happy to, yeah, jump back and forth or sort of, yeah, ask any questions or, yeah, present a,\n\nChannel 0: Okay.\n\nChannel 1: yeah, a memo. And, yeah, I can make sure that, yeah, what you're saying is what we want. Yeah.\n\nChannel 0: Yeah. Yeah. Okay. No worries. Alright.\n\nChannel 1: Okay.\n\nChannel 0: I'll, yeah, I'll have a look at what I can what I can do. Yeah. Easy. Alright. Thank you very much.\n\nI appreciate it.\n\nChannel 1: Okay. I hope it's not too much, but it's yeah. But yeah. If you got any more questions, ring back.\n\nChannel 0: Yeah. We'll do. Alright. Easy.\n\nChannel 1: Okay.\n\nChannel 0: Yeah. No. I'll I'll just see if I can give them to a few people because I'm I'm not sure yeah. I guess the problem is part of the problem is I'm not sure what what plans they might have submitted because, like, all the all the architecture sorry. All the landscape plans all say in it that all land levels need to be to the flooding active assessment through, like, the three big red folders\n\nChannel 1: Yep. But if\n\nChannel 0: same\n\nChannel 1: you if you read the landscape specifications and then have a look at the the section elevation\n\nChannel 0: system.\n\nChannel 1: of the trees and the like, it's not reading together.\n\nChannel 0: Okay.\n\nChannel 1: But I'm not sure if it's like yeah. I'm not sure\n\nChannel 0: Section\n\nChannel 1: what\n\nChannel 0: elevation\n\nChannel 1: what plan\n\nChannel 0: from the architectural plans? Is that what you're saying? Sorry.\n\nChannel 1: yeah. Sorry? Sorry?\n\nChannel 0: Is that is that from the architectural plans to the section elevation?\n\nChannel 1: No. It's the landscape plan.\n\nChannel 0: Okay. Alright. Awesome. Alright.\n\nChannel 1: So\n\nChannel 0: I'll I'll\n\nChannel 1: what\n\nChannel 0: I'll\n\nChannel 1: what they\n\nChannel 0: see.\n\nChannel 1: should do, I suppose, is submit a landscape plan to you that you can sort of sign off on. So they can, I suppose, do, dare I say, whatever they want, but you need to sign off on it saying that it will comply with the surface levels as per the flood impact assessment?\n\nChannel 0: Okay. Alright. Easy. Yep. No worries.\n\nThat that makes sense. Okay. I'll well, look, I I might have to reach out again, but, otherwise,\n\nChannel 1: Yeah.\n\nChannel 0: thank\n\nChannel 1: Probably.\n\nChannel 0: you. I appreciate your\n\nChannel 1: Yeah. I'm happy to chat through. Yeah. Yeah. It's a yeah.\n\nThere or as I said, sort of a little bit of a new requirement or new sort of, yeah, assessment. So, yeah, it's work in progress because, yeah, these things are or yeah. We've only been doing these for about oh, sorry, four months now. So yeah. Four months,\n\nChannel 0: So so\n\nChannel 1: five\n\nChannel 0: you've\n\nChannel 1: months.\n\nChannel 0: been assessing these more often? Is that sorry. You're assessing landscape plans now. Is that what? Is that what you're saying?\n\nChannel 1: So, yeah, we're I suppose picking up on that, yeah, sort of there is, I suppose, cut and feel rather than keeping it at the existing surface level. So when there is cut and fill or sort of yeah. When you're modifying the existing surface levels, there will or at the moment, there might be a requirement to submit a landscape plan showing that landscaping can achieve the the surface levels in the flood impact assessment.\n\nChannel 0: Okay. Alright. Cool. That's good to know.\n\nChannel 1: So yeah. It's\n\nChannel 0: Yep.\n\nChannel 1: yeah. If there's no cut and fill, then, yeah, this requirement for a landscape plan probably won't be asked for. But if there is regrading of the existing surface levels, then a landscape plan will need to be provided.\n\nChannel 0: So okay. Cool.\n\nChannel 1: Yeah.\n\nChannel 0: Brilliant. Thank you very much, Salim.\n\nChannel 1: Okay.\n\nChannel 0: I appreciate it. Okay.\n\nChannel 1: That's\n\nChannel 0: I'll\n\nChannel 1: alright.\n\nChannel 0: speak to you soon.\n\nChannel 1: Talk to you soon.\n\nChannel 0: Bye.\n\nChannel 1: Okay. Bye bye.","paragraphs":[{"sentences":[{"text":"Welcome to Melbourne Water's customer service center.","start":1.1999999,"end":4.26,"sentiment":"neutral","sentiment_score":0.2629523554018566},{"text":"Your call will be recorded for quality and training To assist your call today,","start":4.48,"end":9.44,"sentiment":"neutral","sentiment_score":0.11182625059570585}],"sentiment":"neutral","sentiment_score":0.16220161886442275,"channel":1,"num_words":21,"start":1.1999999,"end":9.44},{"sentences":[{"text":"Morning.","start":9.36,"end":9.86,"sentiment":"neutral","sentiment_score":0.1309148073196411}],"sentiment":"neutral","sentiment_score":0.1309148073196411,"channel":0,"num_words":1,"start":9.36,"end":9.86},{"sentences":[{"text":"if you have an existing Melbourne Water reference number, enter it now, excluding letters and special characters followed by the hash key.","start":9.44,"end":17.255,"sentiment":"neutral","sentiment_score":0.06014914471994747},{"text":"Melbourne Water has recently made it easy for customers to apply for permits and obtain our development advice.","start":21.315,"end":27.895,"sentiment":"positive","sentiment_score":0.5467284205887053},{"text":"Whether you need a flood certificate, predevelopment advice, stormwater management guidance, or to work on or near Melbourne Water infrastructure, just head to our website and click on planning and building to see a variety of options and also our online application forms.","start":28.035,"end":45.965,"sentiment":"neutral","sentiment_score":0.2803248572488164},{"text":"Easy.","start":46.185,"end":46.685,"sentiment":"positive","sentiment_score":0.4830113649368286},{"text":"Plus, many applications are a free service.","start":46.905003,"end":49.725002,"sentiment":"positive","sentiment_score":0.4406765103340149}],"sentiment":"neutral","sentiment_score":0.2943528412462591,"channel":1,"num_words":91,"start":9.44,"end":49.725002},{"sentences":[{"text":"Once the application has been submitted, you can also track the progress of your application online.","start":49.945,"end":55.405,"sentiment":"positive","sentiment_score":0.37292667105793953},{"text":"Not sure if there's a Melbourne Water project in your area?","start":65.869995,"end":69.17,"sentiment":"neutral","sentiment_score":0.01838897524232214},{"text":"Head to melbournewater.com.au and click on what we do, then projects in Melbourne.","start":69.47,"end":76.655,"sentiment":"neutral","sentiment_score":0.030126949342397544},{"text":"Looking for water data?","start":96.93,"end":98.39,"sentiment":"neutral","sentiment_score":0.02245961409062147},{"text":"Whether you're inquiring about rainfall or water storage data, Melbourne Water has it covered.","start":98.770004,"end":104.175,"sentiment":"neutral","sentiment_score":0.05507826911551612}],"sentiment":"neutral","sentiment_score":0.12796017293143888,"channel":1,"num_words":58,"start":49.945,"end":104.175},{"sentences":[{"text":"Simply head to water data on our website for 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assessment.","start":488.315,"end":497.935,"sentiment":"neutral","sentiment_score":-0.019467334780428145}],"sentiment":"neutral","sentiment_score":-0.030691165524797562,"channel":1,"num_words":78,"start":454.83,"end":497.935},{"sentences":[{"text":"So they're putting in about a 150 to 300 mil of topsoil, and then on top of that, they're putting 75 mil of mulch around the property.","start":497.995,"end":511.55002,"sentiment":"neutral","sentiment_score":-0.0003305029132644887},{"text":"So they are importing extra fill to achieve or to, like, to be able to do the landscape works.","start":511.61002,"end":523.77496,"sentiment":"neutral","sentiment_score":0.015245776231351652}],"sentiment":"neutral","sentiment_score":0.006103177602990004,"channel":1,"num_words":46,"start":497.995,"end":523.77496},{"sentences":[{"text":"Okay.","start":525.0,"end":525.5,"sentiment":"neutral","sentiment_score":-0.01307675614953041}],"sentiment":"neutral","sentiment_score":-0.01307675614953041,"channel":0,"num_words":1,"start":525.0,"end":525.5},{"sentences":[{"text":"Okay.","start":525.595,"end":526.095,"sentiment":"neutral","sentiment_score":-0.029307985678315163},{"text":"And because the at the moment, the landscape plan and the architectural or that sort of, yeah, mitigation plan, they're not speaking to each other.","start":526.15497,"end":537.45,"sentiment":"neutral","sentiment_score":-0.1749040427803993},{"text":"The architectural plan states that no extra fill is going to be included within the works, and then the landscape plan says, yeah, that there's gonna be all this fill to, yeah, be able to achieve for landscaping.","start":538.63,"end":553.755,"sentiment":"neutral","sentiment_score":0.011367769862868284},{"text":"Because of, I suppose, the the the site castle, the the earthworks that are proposed within the property, it's really well, from my assessment, it's quite difficult to sort of, I suppose, make sure that the the landscape works are in accordance with the flood impact assessment.","start":555.175,"end":579.635,"sentiment":"neutral","sentiment_score":-0.1890743705344961},{"text":"So from talking with my manager and the like, what we're wanting from you is to assess the landscape plan and either direct them as to what they can do with the extra fill or and or provide a memo that states that the landscape plan is in accordance with the flood impact assessment.","start":579.935,"end":609.415,"sentiment":"neutral","sentiment_score":0.09621217088014991}],"sentiment":"neutral","sentiment_score":-0.04643013326056076,"channel":1,"num_words":165,"start":525.595,"end":609.415},{"sentences":[{"text":"So it's making sure that the extra fill that they're bringing in doesn't contravene the the mitigation","start":609.795,"end":618.88995,"sentiment":"neutral","sentiment_score":0.051981326630886865}],"sentiment":"neutral","sentiment_score":0.051981326630886865,"channel":1,"num_words":17,"start":609.795,"end":618.88995},{"sentences":[{"text":"K.","start":618.42505,"end":618.66,"sentiment":"neutral","sentiment_score":-0.01231738179922104}],"sentiment":"neutral","sentiment_score":-0.01231738179922104,"channel":0,"num_words":1,"start":618.42505,"end":618.66},{"sentences":[{"text":"works in the in the report.","start":619.02997,"end":623.76996,"sentiment":"neutral","sentiment_score":0.026461992412805557}],"sentiment":"neutral","sentiment_score":0.026461992412805557,"channel":1,"num_words":6,"start":619.02997,"end":623.76996},{"sentences":[{"text":"Okay.","start":625.06,"end":625.56,"sentiment":"neutral","sentiment_score":0.03261715918779373},{"text":"If if I were to just do it as, like, a letter saying that that minute or whatever, is that good enough, or do you want, like, a proper a full report","start":625.62,"end":634.6,"sentiment":"neutral","sentiment_score":-0.008698096149601042}],"sentiment":"neutral","sentiment_score":-0.007446118715134534,"channel":0,"num_words":33,"start":625.06,"end":634.6},{"sentences":[{"text":"Yeah.","start":637.495,"end":637.97504,"sentiment":"neutral","sentiment_score":-0.06144736334681511},{"text":"I haven't well, this is the first time I've actually asked for it, so I'm a little bit sort of yeah.","start":637.97504,"end":643.24,"sentiment":"negative","sentiment_score":-0.3409064305680139},{"text":"I'm not sure what you're gonna come back","start":643.24,"end":645.4,"sentiment":"neutral","sentiment_score":-0.30001827888190746}],"sentiment":"neutral","sentiment_score":-0.3206876212110122,"channel":1,"num_words":30,"start":637.495,"end":645.4},{"sentences":[{"text":"for it?","start":645.275,"end":645.855,"sentiment":"neutral","sentiment_score":-0.2821182608604431}],"sentiment":"neutral","sentiment_score":-0.2821182608604431,"channel":0,"num_words":2,"start":645.275,"end":645.855},{"sentences":[{"text":"with.","start":645.4,"end":645.9,"sentiment":"neutral","sentiment_score":-0.14637458324432373},{"text":"So, yeah, I suppose questions or yeah.","start":647.88,"end":654.68,"sentiment":"neutral","sentiment_score":-0.07844543669904981},{"text":"So there's questions I've got is did the flood impact assessment report, I suppose, make any assumptions or include landscape works when it was doing the the assessment?","start":654.68,"end":670.755,"sentiment":"neutral","sentiment_score":-0.10063229035586119},{"text":"Because I don't think","start":674.75,"end":675.47003,"sentiment":"neutral","sentiment_score":-0.25497566163539886}],"sentiment":"neutral","sentiment_score":-0.11332748541608453,"channel":1,"num_words":40,"start":645.4,"end":675.47003},{"sentences":[{"text":"Typically","start":675.39996,"end":675.89996,"sentiment":"negative","sentiment_score":-0.34282803535461426}],"sentiment":"negative","sentiment_score":-0.34282803535461426,"channel":0,"num_words":1,"start":675.39996,"end":675.89996},{"sentences":[{"text":"it yeah.","start":675.47003,"end":675.95,"sentiment":"neutral","sentiment_score":-0.28387583792209625},{"text":"So there's really","start":675.95,"end":676.85004,"sentiment":"neutral","sentiment_score":-0.27060655256112415}],"sentiment":"neutral","sentiment_score":-0.275914266705513,"channel":1,"num_words":5,"start":675.47003,"end":676.85004},{"sentences":[{"text":"typically, I I mean, typically, I wouldn't assess landscape works at all.","start":676.36,"end":681.0,"sentiment":"negative","sentiment_score":-0.3869498372077942},{"text":"Like, I I I don't really understand why they're proposing landscape works, to be honest.","start":681.0,"end":685.0,"sentiment":"negative","sentiment_score":-0.4130951424439748},{"text":"Like, I I I I just what I would have done was just showed that you've done the cut and fill, and then they most people just do landscaping because it's not a it's not a statutory requirement to do the landscaping.","start":685.0,"end":698.99506,"sentiment":"neutral","sentiment_score":-0.2337284375514303},{"text":"So I don't know why they're going down this.","start":699.375,"end":701.62006,"sentiment":"negative","sentiment_score":-0.4913989206155141},{"text":"It just feels like they've made life so much harder for themselves than they needed to.","start":701.62006,"end":706.44,"sentiment":"negative","sentiment_score":-0.8141329064965248}],"sentiment":"negative","sentiment_score":-0.40537379095528986,"channel":0,"num_words":94,"start":676.36,"end":706.44},{"sentences":[{"text":"This makes it makes so little sense to me.","start":706.66003,"end":708.9,"sentiment":"negative","sentiment_score":-0.7310190002123514},{"text":"But, anyway, I think,","start":708.9,"end":710.44,"sentiment":"neutral","sentiment_score":-0.05667580896988511}],"sentiment":"negative","sentiment_score":-0.5235287875223619,"channel":0,"num_words":13,"start":706.66003,"end":710.44},{"sentences":[{"text":"Oh, yeah.","start":710.555,"end":711.03503,"sentiment":"neutral","sentiment_score":0.010810610838234425},{"text":"As","start":711.03503,"end":711.275,"sentiment":"neutral","sentiment_score":0.013081714510917664}],"sentiment":"neutral","sentiment_score":0.011567645395795504,"channel":1,"num_words":3,"start":710.555,"end":711.275},{"sentences":[{"text":"really","start":711.06006,"end":711.56006,"sentiment":"neutral","sentiment_score":0.015607846900820732}],"sentiment":"neutral","sentiment_score":0.015607846900820732,"channel":0,"num_words":1,"start":711.06006,"end":711.56006},{"sentences":[{"text":"it is or from how yeah.","start":711.275,"end":713.115,"sentiment":"neutral","sentiment_score":0.003639986738562584},{"text":"As it is it's coming from Melbourne Water.","start":713.115,"end":716.335,"sentiment":"neutral","sentiment_score":0.023273816565051675},{"text":"So because the the cut or the the earthworks entails the whole site.","start":717.195,"end":726.01996,"sentiment":"neutral","sentiment_score":0.021201375442055557}],"sentiment":"neutral","sentiment_score":0.017912901248093003,"channel":1,"num_words":27,"start":711.275,"end":726.01996},{"sentences":[{"text":"Yep.","start":728.88,"end":729.38,"sentiment":"neutral","sentiment_score":0.13615909218788147}],"sentiment":"neutral","sentiment_score":0.13615909218788147,"channel":0,"num_words":1,"start":728.88,"end":729.38},{"sentences":[{"text":"We're wanting to make sure that the earth or the landscape works are in accordance with that.","start":729.51996,"end":735.3,"sentiment":"neutral","sentiment_score":0.1700892439659904},{"text":"So you're you're manipulating the the existing surface levels.","start":736.98505,"end":742.525,"sentiment":"neutral","sentiment_score":0.12343233740992016},{"text":"And so, yeah, the landscape works are then going to be, I suppose, included making sure that those that that Earthworks are in accordance with the flooding tax assessment.","start":745.145,"end":758.26996,"sentiment":"neutral","sentiment_score":0.20136274705673085},{"text":"It's because, yeah, the whole site is being modified that we're actually interested in the landscape works now.","start":758.26996,"end":765.635,"sentiment":"neutral","sentiment_score":0.25859472983413273}],"sentiment":"neutral","sentiment_score":0.19858401350370825,"channel":1,"num_words":73,"start":729.51996,"end":765.635},{"sentences":[{"text":"Yeah.","start":767.225,"end":767.545,"sentiment":"neutral","sentiment_score":0.0028999783098697662},{"text":"No.","start":767.545,"end":767.705,"sentiment":"neutral","sentiment_score":-0.07048530876636505},{"text":"And and that's yeah.","start":767.705,"end":769.145,"sentiment":"neutral","sentiment_score":-0.041562593542039394},{"text":"I I mean, I I I totally understand.","start":769.145,"end":771.465,"sentiment":"neutral","sentiment_score":-0.02785554062575102},{"text":"I I just I I feel yeah.","start":771.465,"end":773.465,"sentiment":"neutral","sentiment_score":-0.08321953245571681}],"sentiment":"neutral","sentiment_score":-0.04948651222955613,"channel":0,"num_words":21,"start":767.225,"end":773.465},{"sentences":[{"text":"I mean, we've done we've done something similar before, and then it's not sorry.","start":773.465,"end":780.55,"sentiment":"neutral","sentiment_score":-0.06374492336596761},{"text":"I mean, I've I've done plenty a couple of people with Landscapes everything before before.","start":780.55,"end":787.11,"sentiment":"neutral","sentiment_score":-0.014253899455070496},{"text":"So, yeah, I guess that's why yeah.","start":787.11,"end":789.405,"sentiment":"neutral","sentiment_score":-0.12711422677550996},{"text":"I I I can't I understand them, and I and I I will I I guess I I I think maybe it's just provide comment on how they're going to manage it more than anything, and then I don't know.","start":789.405,"end":801.805,"sentiment":"neutral","sentiment_score":-0.3043866969645023},{"text":"I just I yeah.","start":801.805,"end":803.23004,"sentiment":"neutral","sentiment_score":-0.1543685644865036}],"sentiment":"neutral","sentiment_score":-0.18486223928630352,"channel":0,"num_words":80,"start":773.465,"end":803.23004},{"sentences":[{"text":"Because I it's not there's no, like, mapping or report reporting per se.","start":803.23004,"end":807.55005,"sentiment":"neutral","sentiment_score":-0.28654626126472765},{"text":"It just seems like it's more of a are they doing the right thing as like, compared to the compared to the to the report.","start":807.55005,"end":819.475,"sentiment":"neutral","sentiment_score":-0.3172591692209244},{"text":"And then if if they aren't, then having a couple of recommendations of what they need to do and then having that letter, and then they can submit that letter with whatever they where I've proposed if if that I'm not sure if that makes 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yeah.","start":835.69,"end":836.17,"sentiment":"neutral","sentiment_score":0.042226992547512054},{"text":"It's the first one that I'm doing.","start":836.17,"end":837.76996,"sentiment":"neutral","sentiment_score":0.011181406144584929},{"text":"So, dare I say, the applicant won't like this, but there might be a little bit of to and froing with what we get.","start":837.76996,"end":845.635,"sentiment":"neutral","sentiment_score":-0.22881730739027262}],"sentiment":"neutral","sentiment_score":-0.1422612703329808,"channel":1,"num_words":37,"start":834.41,"end":845.635},{"sentences":[{"text":"But, yeah, I suppose what I'm wanting to know from you is that the extra fill that's coming from the landscape works has been considered in the impact assessment and that the the levels will be maintained within the landscape works.","start":846.335,"end":868.395,"sentiment":"neutral","sentiment_score":0.07456253977810465},{"text":"Because at the moment, what they're showing on the plans is that they've got the existing surface or the ad constructed surface levels, and then they're putting extra fill and mulching on top of that.","start":869.835,"end":884.07,"sentiment":"neutral","sentiment_score":-0.009688643206443106},{"text":"So if","start":884.87,"end":885.11,"sentiment":"neutral","sentiment_score":-0.0022600339725613594}],"sentiment":"neutral","sentiment_score":0.03478771218886742,"channel":1,"num_words":78,"start":846.335,"end":885.11},{"sentences":[{"text":"Okay.","start":885.25,"end":885.75,"sentiment":"neutral","sentiment_score":0.014771781861782074}],"sentiment":"neutral","sentiment_score":0.014771781861782074,"channel":0,"num_words":1,"start":885.25,"end":885.75},{"sentences":[{"text":"yeah.","start":885.27,"end":885.51,"sentiment":"neutral","sentiment_score":0.008713172748684883},{"text":"I'm not sure what plan they've sent you through, but sort of yeah.","start":885.51,"end":889.03,"sentiment":"neutral","sentiment_score":-0.09875122343118374},{"text":"It just it just doesn't read the, yeah, the mitigation plan that I've or for the architectural work or the architectural plan doesn't read in conjunction with the landscape plan, and I'm wanting them to sort of, I suppose, talk to each other and then make sure that any fill that extra fill has been thought of or sort of yeah.","start":889.03,"end":911.53503,"sentiment":"neutral","sentiment_score":-0.11450083950748209}],"sentiment":"neutral","sentiment_score":-0.11012805255750815,"channel":1,"num_words":75,"start":885.27,"end":911.53503},{"sentences":[{"text":"Manage","start":912.29504,"end":912.79504,"sentiment":"neutral","sentiment_score":-0.05969712883234024}],"sentiment":"neutral","sentiment_score":-0.05969712883234024,"channel":0,"num_words":1,"start":912.29504,"end":912.79504},{"sentences":[{"text":"Within yeah.","start":912.9,"end":914.60004,"sentiment":"neutral","sentiment_score":0.011047892272472383},{"text":"Thought of in the flood impact assessment and is managed in some respect to make sure that those levels that are on the architectural plans are going to be able to be maintained once landscaping works come in.","start":914.82,"end":930.875,"sentiment":"neutral","sentiment_score":0.08892330576322581},{"text":"So I have a feeling that they're going to do everything correctly on the architectural plans, and then landscape work's gonna occur, and then they're not gonna be able to achieve the the surface levels required to sign off at occupancy.","start":930.875,"end":946.68,"sentiment":"neutral","sentiment_score":0.04862458985753176},{"text":"And I'm picking up sort of right now that it should be thought of rather than down the track when it's just like, but the works are finished.","start":946.89996,"end":955.805,"sentiment":"neutral","sentiment_score":-0.012315903790295124},{"text":"And we can't get rid of, you know, the fill because of x, y, and zed.","start":955.865,"end":959.40497,"sentiment":"neutral","sentiment_score":-0.20872215647250414}],"sentiment":"neutral","sentiment_score":0.013683118224143982,"channel":1,"num_words":125,"start":912.9,"end":959.40497},{"sentences":[{"text":"So, yeah, it's sort of making sure that it's been thought of now rather than down the track.","start":959.545,"end":966.91,"sentiment":"neutral","sentiment_score":-0.01649320379106535},{"text":"And yeah.","start":966.91,"end":967.87,"sentiment":"neutral","sentiment_score":0.02436009794473648},{"text":"Because and in addition to that, the whole site has been modified, so it's making sure that the landscape works can achieve the surface levels that are required once that it's being served at surveyed at the end of the the construction works.","start":967.87,"end":989.295,"sentiment":"neutral","sentiment_score":0.15653914862940477}],"sentiment":"neutral","sentiment_score":0.10290517331293178,"channel":1,"num_words":63,"start":959.545,"end":989.295},{"sentences":[{"text":"Okay.","start":990.02997,"end":990.52997,"sentiment":"neutral","sentiment_score":0.02654188871383667},{"text":"Alright.","start":990.58997,"end":991.07,"sentiment":"neutral","sentiment_score":0.21115106344223025},{"text":"Yep.","start":991.07,"end":991.38995,"sentiment":"neutral","sentiment_score":0.19631969928741455},{"text":"Alright.","start":991.38995,"end":991.79,"sentiment":"neutral","sentiment_score":0.24142728745937347},{"text":"So and and so I guess the one thing that would help quite a lot with all of this is if I speak to both the landscaper and the architect and say, hey.","start":991.79,"end":1003.865,"sentiment":"neutral","sentiment_score":0.2117397990642172}],"sentiment":"neutral","sentiment_score":0.20710414346005465,"channel":0,"num_words":37,"start":990.02997,"end":1003.865},{"sentences":[{"text":"Look.","start":1003.865,"end":1004.025,"sentiment":"neutral","sentiment_score":0.1392069160938263},{"text":"These need to match up.","start":1004.025,"end":1005.645,"sentiment":"neutral","sentiment_score":0.21076582372188568},{"text":"Because if they match up in the plans, then we then they have no prob then there's no problem really, is it?","start":1006.66504,"end":1012.445,"sentiment":"neutral","sentiment_score":0.2657298059626059}],"sentiment":"neutral","sentiment_score":0.25139613449573517,"channel":0,"num_words":28,"start":1003.865,"end":1012.445},{"sentences":[{"text":"Yeah.","start":1012.885,"end":1013.28503,"sentiment":"neutral","sentiment_score":0.12509065866470337},{"text":"Yeah.","start":1013.28503,"end":1013.445,"sentiment":"neutral","sentiment_score":0.14999079704284668},{"text":"And at the moment, sort of yeah.","start":1013.445,"end":1015.205,"sentiment":"neutral","sentiment_score":0.11776497321469444},{"text":"I'm I'm trying I'm pushing them to that to do that, but at the same time, sort of the way that they're doing it is very generalized.","start":1015.205,"end":1028.0,"sentiment":"neutral","sentiment_score":0.1560017598999871},{"text":"So, yeah, where you come in is making sure that it has been thought of and you're happy that the surface levels can be maintained with any fill that they're gonna bring in, or","start":1028.46,"end":1043.125,"sentiment":"positive","sentiment_score":0.4411196940962006}],"sentiment":"neutral","sentiment_score":0.2901364769254412,"channel":1,"num_words":70,"start":1012.885,"end":1043.125},{"sentences":[{"text":"Yes.","start":1043.19,"end":1043.69,"sentiment":"neutral","sentiment_score":0.13311493396759033}],"sentiment":"neutral","sentiment_score":0.13311493396759033,"channel":0,"num_words":1,"start":1043.19,"end":1043.69},{"sentences":[{"text":"is it sort of like cutting the surface levels a bit lower to actually be able to maintain the surface levels that we've approved.","start":1043.345,"end":1053.78,"sentiment":"neutral","sentiment_score":0.17846960915873447}],"sentiment":"neutral","sentiment_score":0.17846960915873447,"channel":1,"num_words":24,"start":1043.345,"end":1053.78},{"sentences":[{"text":"Well, that's what I would tell them to do if that's the 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these more often?","start":1598.165,"end":1600.165,"sentiment":"neutral","sentiment_score":-0.05710998252034187},{"text":"Is that sorry.","start":1600.165,"end":1601.045,"sentiment":"neutral","sentiment_score":-0.10947398096323013},{"text":"You're assessing landscape plans now.","start":1601.045,"end":1603.605,"sentiment":"neutral","sentiment_score":-0.1476637303829193},{"text":"Is that what?","start":1603.605,"end":1604.64,"sentiment":"neutral","sentiment_score":-0.08797125269969304},{"text":"Is that what you're saying?","start":1605.26,"end":1606.32,"sentiment":"neutral","sentiment_score":-0.10010589212179184}],"sentiment":"neutral","sentiment_score":-0.10079684410066832,"channel":0,"num_words":21,"start":1598.165,"end":1606.32},{"sentences":[{"text":"So, yeah, we're I suppose picking up on that, yeah, sort of there is, I suppose, cut and feel rather than keeping it at the existing surface level.","start":1606.05,"end":1617.9249,"sentiment":"neutral","sentiment_score":-0.11676622940493482},{"text":"So when there is cut and fill or sort of yeah.","start":1617.985,"end":1623.025,"sentiment":"neutral","sentiment_score":-0.09045262533155354},{"text":"When you're modifying the existing surface levels, there will or at the moment, there might be a requirement to submit a landscape plan showing that landscaping can achieve the the surface levels in the flood impact assessment.","start":1623.025,"end":1640.8301,"sentiment":"neutral","sentiment_score":0.00913513552498173}],"sentiment":"neutral","sentiment_score":-0.05166359588895973,"channel":1,"num_words":76,"start":1606.05,"end":1640.8301},{"sentences":[{"text":"Okay.","start":1642.14,"end":1642.64,"sentiment":"neutral","sentiment_score":0.15715032815933228},{"text":"Alright.","start":1642.7,"end":1643.1,"sentiment":"neutral","sentiment_score":0.29634159803390503},{"text":"Cool.","start":1643.1,"end":1643.58,"sentiment":"positive","sentiment_score":0.5909395217895508},{"text":"That's good to know.","start":1643.58,"end":1644.64,"sentiment":"positive","sentiment_score":0.6984682381153107}],"sentiment":"positive","sentiment_score":0.548329200063433,"channel":0,"num_words":7,"start":1642.14,"end":1644.64},{"sentences":[{"text":"So yeah.","start":1644.6649,"end":1645.5449,"sentiment":"neutral","sentiment_score":0.2786494642496109},{"text":"It's","start":1645.5449,"end":1645.705,"sentiment":"neutral","sentiment_score":0.15391424298286438}],"sentiment":"neutral","sentiment_score":0.2370710571606954,"channel":1,"num_words":3,"start":1644.6649,"end":1645.705},{"sentences":[{"text":"Yep.","start":1645.98,"end":1646.475,"sentiment":"neutral","sentiment_score":0.12864403426647186}],"sentiment":"neutral","sentiment_score":0.12864403426647186,"channel":0,"num_words":1,"start":1645.98,"end":1646.475},{"sentences":[{"text":"yeah.","start":1646.025,"end":1646.525,"sentiment":"neutral","sentiment_score":0.09915108978748322},{"text":"If there's no cut and fill, then, yeah, this requirement for a landscape plan probably won't be asked for.","start":1646.585,"end":1654.025,"sentiment":"neutral","sentiment_score":-0.02408975401991292},{"text":"But if there is regrading of the existing surface levels, then a landscape plan will need to be provided.","start":1654.025,"end":1663.13,"sentiment":"neutral","sentiment_score":-0.031548733577916495}],"sentiment":"neutral","sentiment_score":-0.0245635942197763,"channel":1,"num_words":39,"start":1646.025,"end":1663.13},{"sentences":[{"text":"So okay.","start":1664.33,"end":1665.23,"sentiment":"neutral","sentiment_score":0.19275805354118347},{"text":"Cool.","start":1665.61,"end":1666.11,"sentiment":"positive","sentiment_score":0.5452831983566284}],"sentiment":"neutral","sentiment_score":0.3102664351463318,"channel":0,"num_words":3,"start":1664.33,"end":1666.11},{"sentences":[{"text":"Yeah.","start":1666.47,"end":1666.8088,"sentiment":"positive","sentiment_score":0.47474849224090576}],"sentiment":"positive","sentiment_score":0.47474849224090576,"channel":1,"num_words":1,"start":1666.47,"end":1666.8088},{"sentences":[{"text":"Brilliant.","start":1667.119,"end":1667.619,"sentiment":"positive","sentiment_score":0.8131616711616516},{"text":"Thank you very much, Salim.","start":1667.759,"end":1669.039,"sentiment":"positive","sentiment_score":0.842678701877594}],"sentiment":"positive","sentiment_score":0.8377591967582703,"channel":0,"num_words":6,"start":1667.119,"end":1669.039},{"sentences":[{"text":"Okay.","start":1668.8088,"end":1669.3088,"sentiment":"positive","sentiment_score":0.6449965238571167}],"sentiment":"positive","sentiment_score":0.6449965238571167,"channel":1,"num_words":1,"start":1668.8088,"end":1669.3088},{"sentences":[{"text":"I appreciate it.","start":1669.039,"end":1670.019,"sentiment":"positive","sentiment_score":0.7225590944290161},{"text":"Okay.","start":1670.239,"end":1670.739,"sentiment":"neutral","sentiment_score":0.2813972234725952}],"sentiment":"positive","sentiment_score":0.6122686266899109,"channel":0,"num_words":4,"start":1669.039,"end":1670.739},{"sentences":[{"text":"That's","start":1670.5688,"end":1670.8088,"sentiment":"neutral","sentiment_score":0.2657991051673889}],"sentiment":"neutral","sentiment_score":0.2657991051673889,"channel":1,"num_words":1,"start":1670.5688,"end":1670.8088},{"sentences":[{"text":"I'll","start":1670.799,"end":1670.959,"sentiment":"neutral","sentiment_score":0.16727223992347717}],"sentiment":"neutral","sentiment_score":0.16727223992347717,"channel":0,"num_words":1,"start":1670.799,"end":1670.959},{"sentences":[{"text":"alright.","start":1670.8088,"end":1671.3088,"sentiment":"neutral","sentiment_score":0.18236300349235535}],"sentiment":"neutral","sentiment_score":0.18236300349235535,"channel":1,"num_words":1,"start":1670.8088,"end":1671.3088},{"sentences":[{"text":"speak to you soon.","start":1670.959,"end":1671.939,"sentiment":"neutral","sentiment_score":0.21246252208948135}],"sentiment":"neutral","sentiment_score":0.21246252208948135,"channel":0,"num_words":4,"start":1670.959,"end":1671.939},{"sentences":[{"text":"Talk to you soon.","start":1671.6089,"end":1672.5889,"sentiment":"neutral","sentiment_score":0.15994668565690517}],"sentiment":"neutral","sentiment_score":0.15994668565690517,"channel":1,"num_words":4,"start":1671.6089,"end":1672.5889},{"sentences":[{"text":"Bye.","start":1673.599,"end":1674.099,"sentiment":"neutral","sentiment_score":0.1143181324005127}],"sentiment":"neutral","sentiment_score":0.1143181324005127,"channel":0,"num_words":1,"start":1673.599,"end":1674.099},{"sentences":[{"text":"Okay.","start":1674.0088,"end":1674.5088,"sentiment":"neutral","sentiment_score":0.08131170272827148},{"text":"Bye bye.","start":1674.8088,"end":1675.5488,"sentiment":"neutral","sentiment_score":-0.023852549493312836}],"sentiment":"neutral","sentiment_score":0.011202201247215271,"channel":1,"num_words":3,"start":1674.0088,"end":1675.5488}]},"summary":{"result":"success","short":"The customer service center for Melbourne Water provides various options for inquiring about their project, including the flood impact assessment report and flood impact assessment report. The report is meant to determine if the work is in line with the flood impact assessment and ensure that the work is not included in the report. The process of assessing the landscape works is discussed, including the need for a new design and construction work to ensure surface levels are maintained with any fill. The speakers emphasize the need for a memo to confirm the design and acknowledge any field that is yet to be put in is considered in the flood asset impact assessment."},"intents":{"segments":[{"text":"Once the application has been submitted, you can also track the progress of your application online.","start_word":113,"end_word":128,"intents":[{"intent":"Confirm application status","confidence_score":0.07432294}]},{"text":"property address if that's easier. Oh, I found it. It's all good. Amazing. So it's it's 1335 Yep. 019. One moment. Excellent. So what was the what was the address this was for, by the way? 74 Ayles Field.","start_word":390,"end_word":428,"intents":[{"intent":"Confirm address","confidence_score":0.3354341},{"intent":"Verify address","confidence_score":0.044200234},{"intent":"Confirm address","confidence_score":0.18834575}]},{"text":"Mhmm.","start_word":493,"end_word":493,"intents":[{"intent":"Receive clarification","confidence_score":0.0018505207}]},{"text":"If you're calling today to pay your water bill or organize your water connection, please call your local water retailer.","start_word":597,"end_word":616,"intents":[{"intent":"Pay water bill","confidence_score":0.19922985}]},{"text":"If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1. Have you been lucky enough to see a platypus, or do you hear frogs croaking?","start_word":597,"end_word":643,"intents":[{"intent":"Check platypus","confidence_score":0.12928969}]},{"text":"If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1. Have you been lucky enough to see a platypus, or do you hear frogs croaking? Let us know by downloading the Melbourne Water Frog or Platypus Spot apps, both available from the Apple App Store or Google Play.","start_word":597,"end_word":666,"intents":[{"intent":"Transfer to water retailer","confidence_score":0.34489867}]},{"text":"With just a few taps, you can increase our knowledge of platypus populations in Melbourne.","start_word":668,"end_word":682,"intents":[{"intent":"Increase knowledge","confidence_score":0.1296016}]},{"text":"To find out about the types of funding and support we offer, head to get involved on our Melbourne Water website and visit apply for funding for more information.","start_word":722,"end_word":750,"intents":[{"intent":"Apply for funding","confidence_score":0.12755722}]},{"text":"Are you aware that the Melbourne Water River Health Incentives Program has provided over If you're calling today to pay your water bill or organize your water connection, please call your local water retailer.","start_word":751,"end_word":784,"intents":[{"intent":"Pay water bill","confidence_score":0.87331665}]},{"text":"It's Sally. How are you doing? Good.","start_word":803,"end_word":809,"intents":[{"intent":"Confirm understanding","confidence_score":0.013815752},{"intent":"Confirm understanding","confidence_score":0.0024236694}]},{"text":"So I suppose you're wondering what yeah. Why I'm asking for this? Yeah.","start_word":832,"end_word":844,"intents":[{"intent":"Understand purpose of comments","confidence_score":0.00002438113}]},{"text":"The architectural plans show, I suppose, the cut or the cut and seal or regrading of the land as per the flood impact assessment.","start_word":848,"end_word":871,"intents":[{"intent":"Describe landscape plan purpose","confidence_score":0.000005537568},{"intent":"Explain landscape plan","confidence_score":0.035791747},{"intent":"Explain landscape plan","confidence_score":0.028753437}]},{"text":"The architectural plans show, I suppose, the cut or the cut and seal or regrading of the land as per the flood impact assessment. So that is fine. But the landscape plan, as I'm reading through the notes and everything, they're going to be putting landscape works or how I I'm or dare I say, assuming things.","start_word":848,"end_word":904,"intents":[{"intent":"Understand landscape plan","confidence_score":0.16805719}]},{"text":"And because the at the moment, the landscape plan and the architectural or that sort of, yeah, mitigation plan, they're not speaking to each other.","start_word":971,"end_word":995,"intents":[{"intent":"Explain mitigation plan purpose","confidence_score":0.001709563}]},{"text":"The architectural plan states that no extra fill is going to be included within the works, and then the landscape plan says, yeah, that there's gonna be all this fill to, yeah, be able to achieve for landscaping.","start_word":997,"end_word":1034,"intents":[{"intent":"Analyze landscape plans","confidence_score":0.00057117373}]},{"text":"We're wanting to make sure that the earth or the landscape works are in accordance with that. So you're you're manipulating the the existing surface levels. And so, yeah, the landscape works are then going to be, I suppose, included making sure that those that that Earthworks are in accordance with the flooding tax assessment. It's because, yeah, the whole site is being modified that we're actually interested in the landscape works now. Yeah.","start_word":1409,"end_word":1482,"intents":[{"intent":"Acknowledge and understand landscape work requirements","confidence_score":1.250806e-7},{"intent":"Confirm understanding of landscape works and their involvement","confidence_score":1.9266264e-7},{"intent":"Discuss and provide comments on landscape works' management","confidence_score":0.00020246899}]},{"text":"And then if if they aren't, then having a couple of recommendations of what they need to do and then having that letter, and then they can submit that letter with whatever they where I've proposed if if that I'm not sure if that makes sense. Yeah.","start_word":1621,"end_word":1667,"intents":[{"intent":"Discuss and submit letter with recommendations","confidence_score":0.13611045}]},{"text":"So, dare I say, the applicant won't like this, but there might be a little bit of to and froing with what we get. But, yeah, I suppose what I'm wanting to know from you is that the extra fill that's coming from the landscape works has been considered in the impact assessment and that the the levels will be maintained within the landscape works.","start_word":1683,"end_word":1747,"intents":[{"intent":"Review and manage flood impact assessment and landscape plans","confidence_score":0.000008269014}]},{"text":"Because at the moment, what they're showing on the plans is that they've got the existing surface or the ad constructed surface levels, and then they're putting extra fill and mulching on top of that. So if Okay. yeah.","start_word":1747,"end_word":1785,"intents":[{"intent":"Request additional fill and mulch","confidence_score":0.00027653776}]},{"text":"I'm not sure what plan they've sent you through, but sort of yeah. It just it just doesn't read the, yeah, the mitigation plan that I've or for the architectural work or the architectural plan doesn't read in conjunction with the landscape plan, and I'm wanting them to sort of, I suppose, talk to each other and then make sure that any fill that extra fill has been thought of or sort of yeah. Manage Within yeah.","start_word":1786,"end_word":1862,"intents":[{"intent":"Think of and manage the material in the plan","confidence_score":7.866028e-8}]},{"text":"So and and so I guess the one thing that would help quite a lot with all of this is if I speak to both the landscaper and the architect and say, hey. Look. These need to match up. Because if they match up in the plans, then we then they have no prob then there's no problem really, is it? Yeah.","start_word":2053,"end_word":2114,"intents":[{"intent":"Address challenges","confidence_score":0.0009378578}]},{"text":"you thought about that in your assessment, and do you think that they can still achieve the surface levels that have been approved with the extra work?","start_word":2421,"end_word":2447,"intents":[{"intent":"Assess landscape plans","confidence_score":0.36524063}]},{"text":"Alright.","start_word":2836,"end_word":2836,"intents":[{"intent":"Implement plan","confidence_score":0.0011513854}]},{"text":"But if you look well, yeah, I'm not sure if they gave you the original plan, but it just states a 150 mil to 300 mil dependent of extra fill of extra topsoil. And then on top of that, in the landscape areas, there's going to be 75 mil of mulch. The let the elevation yeah.","start_word":3046,"end_word":3101,"intents":[{"intent":"Discuss design","confidence_score":0.009707943}]},{"text":"Section elevation of the plant shows that it's going to be on top of the, I suppose, existing surface levels. So that's Yep.","start_word":3101,"end_word":3123,"intents":[{"intent":"Show elevation","confidence_score":0.0011100034}]},{"text":"where sort of I've been asking them to sort of, yeah, show that they're or they're actually thinking about how they're going to construct or maintain those surface levels in the flood report. Yep. Okay.","start_word":3124,"end_word":3158,"intents":[{"intent":"Discuss flood report","confidence_score":0.010226377}]},{"text":"yeah, a memo. And, yeah, I can make sure that, yeah, what you're saying is what we want. Yeah.","start_word":3213,"end_word":3231,"intents":[{"intent":"Present memo","confidence_score":0.022481833}]},{"text":"If you got any more questions, ring back. Yeah.","start_word":3275,"end_word":3283,"intents":[{"intent":"Ask questions","confidence_score":0.046317372}]},{"text":"I'll I'll just see if I can give them to a few people because I'm I'm not sure yeah. I guess the problem is part of the problem is I'm not sure what what plans they might have submitted because, like, all the all the architecture sorry. All the landscape plans all say in it that all land levels need to be to the flooding active assessment through, like, the three big red folders Yep.","start_word":3291,"end_word":3365,"intents":[{"intent":"Confirm plan's requirements","confidence_score":0.0000018414474}]}]},"sentiments":{"segments":[{"text":"Welcome to Melbourne Water's customer service center. Your call will be recorded for quality and training To assist your call today, Morning. if you have an existing Melbourne Water reference number, enter it now, excluding letters and special characters followed by the hash key.","start_word":0,"end_word":43,"sentiment":"neutral","sentiment_score":0.11622536182403564},{"text":"Melbourne Water has recently made it easy for customers to apply for permits and obtain our development advice.","start_word":44,"end_word":61,"sentiment":"positive","sentiment_score":0.5456728339195251},{"text":"Whether you need a flood certificate, predevelopment advice, stormwater management guidance, or to work on or near Melbourne Water infrastructure, just head to our website and click on planning and building to see a variety of options and also our online application forms.","start_word":62,"end_word":104,"sentiment":"neutral","sentiment_score":0.2791454493999481},{"text":"Easy. Plus, many applications are a free service. Once the application has been submitted, you can also track the progress of your application online.","start_word":105,"end_word":128,"sentiment":"positive","sentiment_score":0.3977862298488617},{"text":"Not sure if there's a Melbourne Water project in your area? Head to melbournewater.com.au and click on what we do, then projects in Melbourne. Looking for water data? Whether you're inquiring about rainfall or water storage data, Melbourne Water has it covered. Simply head to water data on our website for details. Our team is currently assisting other callers. For a callback when you reach the front of the queue, press 1. Otherwise, please hold the line, and we'll be with you as soon as possible. Not sure if there's a Melbourne Water project in your area? Head to melbournewater.com.au and click on what we do, then projects in Melbourne. Welcome to Melbourne Water. You're speaking with Molly. How can I help you today? Hi, Molly. My name is Alex. I was hoping to see if Louise Ripper was available. I've got a project with her, and we've been, I guess, about going back and forth. And I just wanted to confirm a few things before I finalize a report that I'm doing for it. Yeah. Yeah. Of course. No. I can definitely see if she's free. Do you mind if I ask a few questions about that application that's with her? Please. Yeah. By all means. K. Do you have the reference handy? I thought you were gonna ask me that. Is it sorry. I I I don't have it specifically handy, but if Okay. you just bear with me, I'll just check if I can I can try see and find if it I can using find the it. property address if that's easier. Oh, I found it.","start_word":129,"end_word":398,"sentiment":"neutral","sentiment_score":0.03904506837328275},{"text":"It's all good. Amazing.","start_word":399,"end_word":402,"sentiment":"positive","sentiment_score":0.614905834197998},{"text":"So it's it's 1335 Yep. 019. One moment. Excellent. So what was the what was the address this was for, by the way? 74 Ayles Field. Right. Yep. Or I think it's a the rubbish. Yeah. Okay. Great. So I can see this one was resolved late last month. So I imagine you're sending through amended plans that you're wanting to run by her first. Well, it it should have been resolved. We got another contact from her saying that she needs confirmation that what am I trying to say? Mhmm. Confirmation that we that the landscape plans that the developer has done are appropriate. And, yeah, I I didn't know that they did it. They might have done it incorrectly. So I guess it's yeah. I'm I'm following up on that. Okay. Yeah. No. Of course. Thanks for clarifying. I'll see if I can get ahold of her now. Is it alright if I pop you on a brief hold? Yeah. Thanks, Alex. Is there any catch the company Please. you're calling from as well? Oh, sorry. Yes. It's SWM Consulting. Amazing. Thank you. I'll see if Luis is free. No. Thank you. If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1. Have you been lucky enough to see a platypus, or do you hear frogs croaking? Let us know by downloading the Melbourne Water Frog or Platypus Spot apps, both available from the Apple App Store or Google Play. With just a few taps, you can increase our knowledge of platypus populations in Melbourne. Each sighting and recording helps Melbourne Water to manage waterway health.","start_word":403,"end_word":692,"sentiment":"neutral","sentiment_score":0.06647431336600206},{"text":"Melbourne Water supports a variety of activities that help the community understand who we are, what we do, and how they can join us in enhancing life and livability.","start_word":693,"end_word":721,"sentiment":"positive","sentiment_score":0.5222446322441101},{"text":"To find out about the types of funding and support we offer, head to get involved on our Melbourne Water website and visit apply for funding for more information. Are you aware that the Melbourne Water River Health Incentives Program has provided over If you're calling today to pay your water bill or organize your water connection, please call your local water retailer. To be transferred to your retailer, press hash and select option 1. Malcolm Motors. Louise speaking. Hi, Louise. It's Sally. How are you doing?","start_word":722,"end_word":808,"sentiment":"neutral","sentiment_score":0.09908612817525864},{"text":"Good.","start_word":809,"end_word":809,"sentiment":"positive","sentiment_score":0.5058733224868774},{"text":"How are you? You know? I was hoping that I was done, but Good. So I'm I'm I'm back again. yes. Yeah. So I suppose you're wondering what yeah. Why I'm asking for this? Yeah. So the up. The architectural plans show, I suppose, the cut or the cut and seal or regrading of the land as per the flood impact assessment. So that is fine. But the landscape plan, as I'm reading through the notes and everything, they're going to be putting landscape works or how I I'm or dare I say, assuming things. So they're putting landscape works on top of the as constructed surface levels within the flood impact assessment. So they're putting in about a 150 to 300 mil of topsoil, and then on top of that, they're putting 75 mil of mulch around the property. So they are importing extra fill to achieve or to, like, to be able to do the landscape works. Okay. Okay. And because the at the moment, the landscape plan and the architectural or that sort of, yeah, mitigation plan, they're not speaking to each other. The architectural plan states that no extra fill is going to be included within the works, and then the landscape plan says, yeah, that there's gonna be all this fill to, yeah, be able to achieve for landscaping. Because of, I suppose, the the the site castle, the the earthworks that are proposed within the property, it's really well, from my assessment, it's quite difficult to sort of, I suppose, make sure that the the landscape works are in accordance with the flood impact assessment. So from talking with my manager and the like, what we're wanting from you is to assess the landscape plan and either direct them as to what they can do with the extra fill or and or provide a memo that states that the landscape plan is in accordance with the flood impact assessment. So it's making sure that the extra fill that they're bringing in doesn't contravene the the mitigation K. works in the in the report. Okay. If if I were to just do it as, like, a letter saying that that minute or whatever, is that good enough, or do you want, like, a proper a full report Yeah.","start_word":810,"end_word":1192,"sentiment":"neutral","sentiment_score":-0.02505526180055683},{"text":"I haven't well, this is the first time I've actually asked for it, so I'm a little bit sort of yeah.","start_word":1193,"end_word":1213,"sentiment":"negative","sentiment_score":-0.3341476321220398},{"text":"I'm not sure what you're gonna come back for it? with. So, yeah, I suppose questions or yeah. So there's questions I've got is did the flood impact assessment report, I suppose, make any assumptions or include landscape works when it was doing the the assessment? Because I don't think Typically it yeah.","start_word":1214,"end_word":1266,"sentiment":"neutral","sentiment_score":-0.16845671832561493},{"text":"So there's really typically, I I mean, typically, I wouldn't assess landscape works at all. Like, I I I don't really understand why they're proposing landscape works, to be honest.","start_word":1267,"end_word":1296,"sentiment":"negative","sentiment_score":-0.3838261663913727},{"text":"Like, I I I I just what I would have done was just showed that you've done the cut and fill, and then they most people just do landscaping because it's not a it's not a statutory requirement to do the landscaping.","start_word":1297,"end_word":1338,"sentiment":"neutral","sentiment_score":-0.23037517070770264},{"text":"So I don't know why they're going down this. It just feels like they've made life so much harder for themselves than they needed to. This makes it makes so little sense to me.","start_word":1339,"end_word":1372,"sentiment":"negative","sentiment_score":-0.711104575325461},{"text":"But, anyway, I think, Oh, yeah. As really it is or from how yeah. As it is it's coming from Melbourne Water. So because the the cut or the the earthworks entails the whole site. Yep. We're wanting to make sure that the earth or the landscape works are in accordance with that. So you're you're manipulating the the existing surface levels. And so, yeah, the landscape works are then going to be, I suppose, included making sure that those that that Earthworks are in accordance with the flooding tax assessment. It's because, yeah, the whole site is being modified that we're actually interested in the landscape works now. Yeah. No. And and that's yeah. I I mean, I I I totally understand. I I just I I feel yeah. I mean, we've done we've done something similar before, and then it's not sorry. I mean, I've I've done plenty a couple of people with Landscapes everything before before. So, yeah, I guess that's why yeah. I I I can't I understand them, and I and I I will I I guess I I I think maybe it's just provide comment on how they're going to manage it more than anything, and then I don't know. I just I yeah. Because I it's not there's no, like, mapping or report reporting per se. It just seems like it's more of a are they doing the right thing as like, compared to the compared to the to the report. And then if if they aren't, then having a couple of recommendations of what they need to do and then having that letter, and then they can submit that letter with whatever they where I've proposed if if that I'm not sure if that makes sense. Yeah. Or Yeah. I think yeah. Oh, yeah. It's the first one that I'm doing. So, dare I say, the applicant won't like this, but there might be a little bit of to and froing with what we get. But, yeah, I suppose what I'm wanting to know from you is that the extra fill that's coming from the landscape works has been considered in the impact assessment and that the the levels will be maintained within the landscape works. Because at the moment, what they're showing on the plans is that they've got the existing surface or the ad constructed surface levels, and then they're putting extra fill and mulching on top of that. So if Okay. yeah. I'm not sure what plan they've sent you through, but sort of yeah. It just it just doesn't read the, yeah, the mitigation plan that I've or for the architectural work or the architectural plan doesn't read in conjunction with the landscape plan, and I'm wanting them to sort of, I suppose, talk to each other and then make sure that any fill that extra fill has been thought of or sort of yeah. Manage Within yeah. Thought of in the flood impact assessment and is managed in some respect to make sure that those levels that are on the architectural plans are going to be able to be maintained once landscaping works come in. So I have a feeling that they're going to do everything correctly on the architectural plans, and then landscape work's gonna occur, and then they're not gonna be able to achieve the the surface levels required to sign off at occupancy. And I'm picking up sort of right now that it should be thought of rather than down the track when it's just like, but the works are finished. And we can't get rid of, you know, the fill because of x, y, and zed. So, yeah, it's sort of making sure that it's been thought of now rather than down the track. And yeah. Because and in addition to that, the whole site has been modified, so it's making sure that the landscape works can achieve the surface levels that are required once that it's being served at surveyed at the end of the the construction works. Okay. Alright. Yep. Alright. So and and so I guess the one thing that would help quite a lot with all of this is if I speak to both the landscaper and the architect and say, hey. Look. These need to match up. Because if they match up in the plans, then we then they have no prob then there's no problem really, is it? Yeah. Yeah. And at the moment, sort of yeah. I'm I'm trying I'm pushing them to that to do that, but at the same time, sort of the way that they're doing it is very generalized.","start_word":1373,"end_word":2149,"sentiment":"neutral","sentiment_score":-0.007448539938513995},{"text":"So, yeah, where you come in is making sure that it has been thought of and you're happy that the surface levels can be maintained with any fill that they're gonna bring in, or Yes.","start_word":2150,"end_word":2184,"sentiment":"positive","sentiment_score":0.4166845977306366},{"text":"is it sort of like cutting the surface levels a bit lower to actually be able to maintain the surface levels that we've approved. Well, that's what I would tell them to do if that's the case. So they'll bring that stuff in on the state. It has to be at the same level. Is there is Yeah. there a way to put that in the in in the referral? Like like, sorry, in your conditions, or or it's not It we already we can't do that? yeah. At the moment, yeah, sort of I've written the conditions, and I suppose, yeah, it's been or how I've picked it up is that the landscape plan is saying, yeah, imported fill, 300 to a 150, and the two plans aren't talking to each other. So it's been there hasn't been, I suppose, a a particular condition at the or for this application. We are crafting one at the moment that will be included with mitigation works in the future, Yeah. but this one doesn't actually include it just yet. So this is the, I suppose, dare I say, the test case. Yeah. So, yeah, happy to sort of, yeah, see see what you sort of get, what what memo, you know, you can provide. It's just making sure that, I suppose, the flat you're you've seen that, yeah, the landscape works are importing field. Have have Yep. you thought about that in your assessment, and do you think that they can still achieve the surface levels that have been approved with the extra work? That sort of, I suppose Yeah. yeah. It's Okay. just that yeah. It's just I just don't want them to get to the end of construction works, and they survey, and it's an extra, yeah, 300 mil because they've brought in the fill. So it's yeah. Yep. Okay.","start_word":2185,"end_word":2495,"sentiment":"neutral","sentiment_score":0.024042548731544395},{"text":"That makes sense. That's all good.","start_word":2496,"end_word":2501,"sentiment":"positive","sentiment_score":0.514921247959137},{"text":"Yeah. I I look. It it sounds to me more I and yeah. Because the guy the guy's like, oh, no. You need it. It needs to be a a full memo. Like, that's but it sounds to me more of I need to say I need to say we've assessed have it as a letter. We've assessed both plans. They don't meet up for this reason or they do meet up for this reason, and then recommend that Melbourne Water have a condition in it that says that there's no no extra fill blah blah blah or something like that. And then maybe No. So it won't be a condition. It the the at the moment, I want the landscape plan. I suppose if you are bringing in Phil, had or sort of yet, has that been thought of in the flood impact assessment? So I suppose yeah. At the moment yeah. It's not that you're telling us to do a condition because at the moment, sort of the the planning permit's been issued. So it's not that I can put in an extra condition down the track. So it's more, Okay. I suppose, a memo stating that the the architectural so, like, mitigation plans for the architectural works and the landscape plans speak to each other because of x, y, and z. And the landscape plan, you can actually see sort of, yeah, there's a a section elevation of how they're going to be able to maintain landscape works at the constructed levels and that any field that's sort of yet being put in, that it has been considered in the flood asset impact assessment. So it's not that a condition can be now put on a planning permit because that's done and dusted.","start_word":2502,"end_word":2797,"sentiment":"neutral","sentiment_score":-0.003617755464605383},{"text":"So it's more that you can actually say, yes. So that this landscape plan, once we get to the end of construction works, we'll be able to achieve the surface levels as per the flood impact assessment.","start_word":2798,"end_word":2834,"sentiment":"positive","sentiment_score":0.3928350806236267},{"text":"Okay. Alright. That sounds Yeah? Alright. Yeah. Cindy, I'll Yeah.","start_word":2835,"end_word":2844,"sentiment":"neutral","sentiment_score":0.22862081229686737},{"text":"And how you word that and how you write it up, I'm happy to sort of, yeah, take at the moment, take what you, you know, think is appropriate, and I can present that to my manager just to see if, you know, we will accept it.","start_word":2845,"end_word":2891,"sentiment":"positive","sentiment_score":0.480633020401001},{"text":"There might be one or two back and forth. We don't need to include the applicant because I know how, yeah, pushy they are. Yeah. And it's, yeah, just getting the wording right. Yeah. So that's Is it it. Yeah. is That's this going where to the I suppose. is this going to the engineer? It's coming out. Yes. It will be. Yes. Okay. And and and Because the engine yes. is the one Yes. that are also the ones that are concerned, I'm assuming, that the the way that it hasn't made up. Is that fair to say? Or I've I've just picked it up myself. So Okay. I've sort of noticed that the architectural plan states that no extra fill is going to be put on-site. So I'm not sure if that means that you're going to be using the existing soil that's there to modify or regrade the surface levels. But if you look well, yeah, I'm not sure if they gave you the original plan, but it just states a 150 mil to 300 mil dependent of extra fill of extra topsoil. And then on top of that, in the landscape areas, there's going to be 75 mil of mulch. The let the elevation yeah. Section elevation of the plant shows that it's going to be on top of the, I suppose, existing surface levels. So that's Yep. where sort of I've been asking them to sort of, yeah, show that they're or they're actually thinking about how they're going to construct or maintain those surface levels in the flood report. Yep. Okay. Alright.","start_word":2892,"end_word":3159,"sentiment":"neutral","sentiment_score":-0.03045256063689603},{"text":"Sounds good.","start_word":3160,"end_word":3161,"sentiment":"positive","sentiment_score":0.4702687859535218},{"text":"Yeah. Hey, I'm Dean. happy to chat Yep. again because, yeah, it is new. And, yeah, this is the first time I'm using or sort of, yeah, asking for this. So, yeah, happy to, yeah, jump back and forth or sort of, yeah, ask any questions or, yeah, present a, Okay. yeah, a memo. And, yeah, I can make sure that, yeah, what you're saying is what we want. Yeah. Yeah. Yeah. Okay. No worries. Alright. Okay. I'll, yeah, I'll have a look at what I can what I can do. Yeah. Easy. Alright.","start_word":3162,"end_word":3255,"sentiment":"neutral","sentiment_score":0.15642794966697693},{"text":"Thank you very much. I appreciate it.","start_word":3256,"end_word":3262,"sentiment":"positive","sentiment_score":0.6030912399291992},{"text":"Okay. I hope it's not too much, but it's yeah. But yeah. If you got any more questions, ring back. Yeah. We'll do. Alright. Easy. Okay. Yeah. No. I'll I'll just see if I can give them to a few people because I'm I'm not sure yeah. I guess the problem is part of the problem is I'm not sure what what plans they might have submitted because, like, all the all the architecture sorry. All the landscape plans all say in it that all land levels need to be to the flooding active assessment through, like, the three big red folders Yep. But if same you if you read the landscape specifications and then have a look at the the section elevation system. of the trees and the like, it's not reading together. Okay. But I'm not sure if it's like yeah. I'm not sure Section what elevation what plan from the architectural plans? Is that what you're saying? Sorry. yeah. Sorry? Sorry? Is that is that from the architectural plans to the section elevation? No. It's the landscape plan. Okay. Alright.","start_word":3263,"end_word":3445,"sentiment":"neutral","sentiment_score":-0.09386387153889963},{"text":"Awesome.","start_word":3446,"end_word":3446,"sentiment":"positive","sentiment_score":0.4358043074607849},{"text":"Alright. So I'll I'll what I'll what they see. should do, I suppose, is submit a landscape plan to you that you can sort of sign off on. So they can, I suppose, do, dare I say, whatever they want, but you need to sign off on it saying that it will comply with the surface levels as per the flood impact assessment? Okay. Alright. Easy. Yep. No worries. That that makes sense. Okay. I'll well, look, I I might have to reach out again, but, otherwise, Yeah.","start_word":3447,"end_word":3534,"sentiment":"neutral","sentiment_score":0.0967760682106018},{"text":"thank Probably. you. I appreciate your Yeah. I'm happy to chat through.","start_word":3535,"end_word":3546,"sentiment":"positive","sentiment_score":0.446604996919632},{"text":"Yeah. Yeah. It's a yeah. There or as I said, sort of a little bit of a new requirement or new sort of, yeah, assessment. So, yeah, it's work in progress because, yeah, these things are or yeah. We've only been doing these for about oh, sorry, four months now. So yeah. Four months, So so five you've months. been assessing these more often? Is that sorry. You're assessing landscape plans now. Is that what? Is that what you're saying? So, yeah, we're I suppose picking up on that, yeah, sort of there is, I suppose, cut and feel rather than keeping it at the existing surface level. So when there is cut and fill or sort of yeah. When you're modifying the existing surface levels, there will or at the moment, there might be a requirement to submit a landscape plan showing that landscaping can achieve the the surface levels in the flood impact assessment. Okay. Alright.","start_word":3547,"end_word":3704,"sentiment":"neutral","sentiment_score":-0.028450380232703836},{"text":"Cool. That's good to know.","start_word":3705,"end_word":3709,"sentiment":"positive","sentiment_score":0.6682533025741577},{"text":"So yeah. It's Yep. yeah. If there's no cut and fill, then, yeah, this requirement for a landscape plan probably won't be asked for. But if there is regrading of the existing surface levels, then a landscape plan will need to be provided. So okay.","start_word":3710,"end_word":3754,"sentiment":"neutral","sentiment_score":0.014832488261163236},{"text":"Cool. Yeah. Brilliant. Thank you very much, Salim. Okay. I appreciate it.","start_word":3755,"end_word":3766,"sentiment":"positive","sentiment_score":0.7258846759796143},{"text":"Okay. That's I'll alright. speak to you soon. Talk to you soon. Bye. Okay. Bye bye.","start_word":3767,"end_word":3782,"sentiment":"neutral","sentiment_score":0.16832900047302246}],"average":{"sentiment":"neutral","sentiment_score":0.02618697513498662}}}}