{"metadata":{"transaction_key":"deprecated","request_id":"019f6e8c-1114-7bc3-9876-c65bca699637","sha256":"35411082bf7e9148d4138663add433327fcd1494adcaed9a55b484516d107547","created":"2026-07-17T05:28:21.937Z","duration":5.0399375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":12}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Forwarding to voice mail. The person you're trying to reach is not available. At the tone","confidence":0.99902344,"words":[{"word":"forwarding","start":0.24,"end":0.71999997,"confidence":0.49804688,"punctuated_word":"Forwarding","sentiment":"negative","sentiment_score":-0.6007068753242493},{"word":"to","start":0.71999997,"end":0.88,"confidence":0.9658203,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.622189462184906},{"word":"voice","start":0.88,"end":1.1999999,"confidence":0.99609375,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.6034002900123596},{"word":"mail","start":1.1999999,"end":1.68,"confidence":0.9187012,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.6109030246734619},{"word":"the","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8755009770393372},{"word":"person","start":1.92,"end":2.24,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8277680277824402},{"word":"you're","start":2.24,"end":2.48,"confidence":0.9848633,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8531107902526855},{"word":"trying","start":2.48,"end":2.8,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8911126852035522},{"word":"to","start":2.8,"end":2.96,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8619874715805054},{"word":"reach","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8809845447540283},{"word":"is","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8962039947509766},{"word":"not","start":3.36,"end":3.6,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8953269720077515},{"word":"available","start":3.6,"end":4.1,"confidence":0.98999023,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.855836033821106},{"word":"at","start":4.24,"end":4.48,"confidence":0.9980469,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.7072409987449646},{"word":"the","start":4.48,"end":4.56,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6538395285606384},{"word":"tone","start":4.56,"end":5.0399375,"confidence":0.99316406,"punctuated_word":"tone","sentiment":"neutral","sentiment_score":-0.3138866126537323}],"paragraphs":{"transcript":"\nForwarding to voice mail. The person you're trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"Forwarding to voice mail.","start":0.24,"end":1.68,"sentiment":"negative","sentiment_score":-0.6092999130487442},{"text":"The person you're trying to reach is not available.","start":1.68,"end":4.1,"sentiment":"negative","sentiment_score":-0.8708701663547092},{"text":"At the tone","start":4.24,"end":5.0399375,"sentiment":"negative","sentiment_score":-0.5583223799864451}],"sentiment":"negative","sentiment_score":-0.7468748930841684,"num_words":16,"start":0.24,"end":5.0399375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Forwarding to voice mail. The person you're trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"Forwarding to voice mail.","start":0.24,"end":1.68,"sentiment":"negative","sentiment_score":-0.6092999130487442},{"text":"The person you're trying to reach is not available.","start":1.68,"end":4.1,"sentiment":"negative","sentiment_score":-0.8708701663547092},{"text":"At the tone","start":4.24,"end":5.0399375,"sentiment":"negative","sentiment_score":-0.5583223799864451}],"sentiment":"negative","sentiment_score":-0.7468748930841684,"channel":1,"num_words":16,"start":0.24,"end":5.0399375}]},"summary":{"result":"success","short":"Forwarding to voice mail. The person you're trying to reach is not available. At the tone"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":4,"end_word":12,"intents":[{"intent":"Forward to voice mail","confidence_score":0.19160303},{"intent":"Reach unavailability","confidence_score":0.07103619}]}]},"sentiments":{"segments":[{"text":"Forwarding to voice mail. The person you're trying to reach is not available. At the tone","start_word":0,"end_word":15,"sentiment":"negative","sentiment_score":-0.7625045776367188}],"average":{"sentiment":"negative","sentiment_score":-0.7625045776367188}}}}