{"metadata":{"transaction_key":"deprecated","request_id":"01a0cc9b-bb90-7452-83c0-878c9a8bc788","sha256":"17a7aa1af38db00aeff291a4036042f1cdc2310b5b3a6e8bcf788390cc37dee7","created":"2026-09-23T04:52:34.512Z","duration":7.5599375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":15}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you called is not available. I can let them know you called by sending a text message with your phone number.","confidence":1.0,"words":[{"word":"the","start":1.92,"end":2.08,"confidence":0.99609375,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.7176491618156433},{"word":"person","start":2.08,"end":2.3999999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7361127734184265},{"word":"you","start":2.3999999,"end":2.6399999,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7374734282493591},{"word":"called","start":2.6399999,"end":2.96,"confidence":0.6010742,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.736750602722168},{"word":"is","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8013794422149658},{"word":"not","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7678610682487488},{"word":"available","start":3.36,"end":3.86,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7810012698173523},{"word":"i","start":4.08,"end":4.16,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.26117295026779175},{"word":"can","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.27370545268058777},{"word":"let","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.1921767294406891},{"word":"them","start":4.56,"end":4.72,"confidence":0.99902344,"punctuated_word":"them","sentiment":"neutral","sentiment_score":-0.1371827870607376},{"word":"know","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.22544823586940765},{"word":"you","start":4.88,"end":5.04,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.20142143964767456},{"word":"called","start":5.04,"end":5.3599997,"confidence":0.9140625,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.0261351615190506},{"word":"by","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.038740724325180054},{"word":"sending","start":5.52,"end":5.8399997,"confidence":1.0,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.028129100799560547},{"word":"a","start":5.8399997,"end":5.92,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.12655162811279297},{"word":"text","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"text","sentiment":"neutral","sentiment_score":-0.07769781351089478},{"word":"message","start":6.16,"end":6.56,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.11300718784332275},{"word":"with","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06973591446876526},{"word":"your","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.17071744799613953},{"word":"phone","start":6.8799996,"end":7.04,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.03568744659423828},{"word":"number","start":7.04,"end":7.54,"confidence":1.0,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.04176754504442215}],"paragraphs":{"transcript":"\nThe person you called is not available. I can let them know you called by sending a text message with your phone number.","paragraphs":[{"sentences":[{"text":"The person you called is not available.","start":1.92,"end":3.86,"sentiment":"negative","sentiment_score":-0.7540325352123806},{"text":"I can let them know you called by sending a text message with your phone number.","start":4.08,"end":7.54,"sentiment":"neutral","sentiment_score":-0.1058622351847589}],"sentiment":"neutral","sentiment_score":-0.30313145693229593,"num_words":23,"start":1.92,"end":7.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you called is not available. I can let them know you called by sending a text message with your phone number.","paragraphs":[{"sentences":[{"text":"The person you called is not available.","start":1.92,"end":3.86,"sentiment":"negative","sentiment_score":-0.7540325352123806},{"text":"I can let them know you called by sending a text message with your phone number.","start":4.08,"end":7.54,"sentiment":"neutral","sentiment_score":-0.1058622351847589}],"sentiment":"neutral","sentiment_score":-0.30313145693229593,"channel":1,"num_words":23,"start":1.92,"end":7.54}]},"summary":{"result":"success","short":"The person you called is not available. I can let them know you called by sending a text message with your phone number."},"intents":{"segments":[{"text":"I can let them know you called by sending a text message with your phone number.","start_word":7,"end_word":22,"intents":[{"intent":"Notify caller of unavailability","confidence_score":0.273108},{"intent":"Send text message","confidence_score":0.090071596}]}]},"sentiments":{"segments":[{"text":"The person you called is not available.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.7574036121368408},{"text":"I can let them know you called by sending a text message with your phone number.","start_word":7,"end_word":22,"sentiment":"neutral","sentiment_score":-0.10524716973304749}],"average":{"sentiment":"neutral","sentiment_score":-0.3059106973501352}}}}