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I'm","start":27.976875,"end":28.296875,"sentiment":"negative","sentiment_score":-0.6176112592220306}],"sentiment":"negative","sentiment_score":-0.6176112592220306,"channel":1,"num_words":2,"start":27.976875,"end":28.296875},{"sentences":[{"text":"just","start":28.206936,"end":28.526937,"sentiment":"negative","sentiment_score":-0.6607326865196228}],"sentiment":"negative","sentiment_score":-0.6607326865196228,"channel":0,"num_words":1,"start":28.206936,"end":28.526937},{"sentences":[{"text":"not","start":28.296875,"end":28.536875,"sentiment":"negative","sentiment_score":-0.7554380893707275}],"sentiment":"negative","sentiment_score":-0.7554380893707275,"channel":1,"num_words":1,"start":28.296875,"end":28.536875},{"sentences":[{"text":"wanted","start":28.526937,"end":28.846937,"sentiment":"negative","sentiment_score":-0.7774227261543274}],"sentiment":"negative","sentiment_score":-0.7774227261543274,"channel":0,"num_words":1,"start":28.526937,"end":28.846937},{"sentences":[{"text":"interested.","start":28.536875,"end":29.036875,"sentiment":"negative","sentiment_score":-0.6943690776824951}],"sentiment":"negative","sentiment_score":-0.6943690776824951,"channel":1,"num_words":1,"start":28.536875,"end":29.036875},{"sentences":[{"text":"to","start":28.846937,"end":29.346937,"sentiment":"negative","sentiment_score":-0.459484338760376}],"sentiment":"negative","sentiment_score":-0.459484338760376,"channel":0,"num_words":1,"start":28.846937,"end":29.346937},{"sentences":[{"text":"I'm sorry.","start":29.096876,"end":29.576876,"sentiment":"negative","sentiment_score":-0.5431803166866302},{"text":"I'm not interested.","start":29.576876,"end":30.396875,"sentiment":"negative","sentiment_score":-0.7141515215237936},{"text":"Thank you.","start":30.456875,"end":31.116875,"sentiment":"negative","sentiment_score":-0.4929981529712677}],"sentiment":"negative","sentiment_score":-0.6021159291267395,"channel":1,"num_words":7,"start":29.096876,"end":31.116875},{"sentences":[{"text":"oh, may I ask why you're not interested?","start":31.966936,"end":34.466938,"sentiment":"negative","sentiment_score":-0.42363790422677994}],"sentiment":"negative","sentiment_score":-0.42363790422677994,"channel":0,"num_words":8,"start":31.966936,"end":34.466938}]},"summary":{"result":"success","short":"An agent from Resilience AI calls Sonia and asks if she had spoken a few months ago. The agent mentions sending an email with information about their compliance with the AI MDR platform and tells Sonia that they are not interested, apologizing for being busy."},"intents":{"segments":[{"text":"Sonia, we we have actually spoken a few months ago. And at the time, About you what? were busy, so I sent you an email with some information about our compliance with the AI MDR platform. And I And I'm just not wanted interested. to I'm sorry. I'm not interested. Thank you. oh, may I ask why you're not interested?","start_word":29,"end_word":88,"intents":[{"intent":"Request information","confidence_score":0.015794992}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Sonia? It's it's Andrew from Resilience AI. Did did I talk to you in a bad time? No. Sorry. Sorry. Where are you calling? Oh, yes. Sonia, we we have actually spoken a few months ago. And at the time, About you what? were busy, so I sent you an email with some information about our compliance with the AI MDR platform.","start_word":0,"end_word":64,"sentiment":"neutral","sentiment_score":-0.10307453572750092},{"text":"And I And I'm just not wanted interested. to I'm sorry. I'm not interested. Thank you. oh, may I ask why you're not interested?","start_word":65,"end_word":88,"sentiment":"negative","sentiment_score":-0.5430774688720703}],"average":{"sentiment":"neutral","sentiment_score":-0.23441871244515947}}}}