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Hi. Good afternoon, Robert. Robert, this is Mary, and I'm calling from Vigilance AI. I hope you're doing well.\n\nYeah. We are a cybersecurity company that runs an AI powered MDR platform. And reason we called you, Robert, because our CTO would love to have a quick demo just to introduce about our company. And we're just checking and hoping if you do have an open schedule on the September 24. Would you be available?\n\nMhmm. Mhmm. Oh, so you are not handling the cybersecurity here. I see. Okay then.\n\nMhmm. Mhmm. I see. No worries. Yeah.\n\nI don't have here because we are automated. We are using the automated system, so we dialed automatically. But no worries. I'll make a note of it. But thank you for taking this call.\n\nHave a good one. 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Hello? Mhmm. Mate, I reckon what's happened is you've bought my contact details from someone who's sold them to you, and they have given you the wrong Robert Pasco's contact details. So there was a Rob Pasco who was a CTO of some company, but I am a mining engineer who works at BHP. No. Yeah. And I keep getting phone calls from IT people trying to sell me stuff. So if you know who sold you my details, I would love to know because I need them to stop. Gotcha. Thanks, mate. No worries. See 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Hello? Mhmm. Mate, I reckon what's happened is you've bought my contact details from someone who's sold them to you, and they have given you the wrong Robert Pasco's contact details. So there was a Rob Pasco who was a CTO of some company, but I am a mining engineer who works at BHP.\n\nNo. Yeah. And I keep getting phone calls from IT people trying to sell me stuff. So if you know who sold you my details, I would love to know because I need them to stop. Gotcha.\n\nThanks, mate. No worries. See you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":0.021153051406145096},{"text":"Hello?","start":5.52,"end":6.02,"sentiment":"neutral","sentiment_score":0.24871298670768735},{"text":"Mhmm.","start":13.12,"end":13.62,"sentiment":"positive","sentiment_score":0.3340400457382202},{"text":"Mate, I reckon what's happened is you've bought my contact details from someone who's sold them to you, and they have given you the wrong Robert Pasco's contact details.","start":37.58,"end":47.505,"sentiment":"neutral","sentiment_score":-0.3306512223749325},{"text":"So there was a Rob Pasco who was a CTO of some company, but I am a mining engineer who works at BHP.","start":48.205,"end":53.985,"sentiment":"neutral","sentiment_score":-0.14762986257024432}],"sentiment":"neutral","sentiment_score":-0.22509938552975656,"num_words":55,"start":0.88,"end":53.985},{"sentences":[{"text":"No.","start":59.23,"end":59.73,"sentiment":"neutral","sentiment_score":-0.26095640659332275},{"text":"Yeah.","start":62.03,"end":62.35,"sentiment":"neutral","sentiment_score":-0.15777897834777832},{"text":"And I keep getting phone calls from IT people trying to sell me stuff.","start":62.35,"end":65.65,"sentiment":"negative","sentiment_score":-0.4021396168640682},{"text":"So if you know who sold you my details, I would love to know because I need them to stop.","start":66.909996,"end":71.355,"sentiment":"neutral","sentiment_score":-0.24289723318070172},{"text":"Gotcha.","start":77.675,"end":78.175,"sentiment":"neutral","sentiment_score":-0.11636211723089218}],"sentiment":"neutral","sentiment_score":-0.29791883248332385,"num_words":37,"start":59.23,"end":78.175},{"sentences":[{"text":"Thanks, mate.","start":81.755005,"end":82.575005,"sentiment":"positive","sentiment_score":0.3918577879667282},{"text":"No worries.","start":83.595,"end":84.075005,"sentiment":"neutral","sentiment_score":0.20279236137866974},{"text":"See you.","start":84.075005,"end":84.735,"sentiment":"neutral","sentiment_score":0.15115778893232346}],"sentiment":"neutral","sentiment_score":0.2486026460925738,"num_words":6,"start":81.755005,"end":84.735}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yes. Hi. Good afternoon, Robert.\n\nChannel 1: Hello?\n\nChannel 0: Robert, this is Mary, and I'm calling from Vigilance AI. I hope you're\n\nChannel 1: Mhmm.\n\nChannel 0: doing well. Yeah. We are a cybersecurity company that runs an AI powered MDR platform. And reason we called you, Robert, because our CTO would love to have a quick demo just to introduce about our company. And we're just checking and hoping if you do have an open schedule on the September 24.\n\nWould you be available?\n\nChannel 1: Mate, I reckon what's happened is you've bought my\n\nChannel 0: Mhmm.\n\nChannel 1: contact details from someone who's sold them to you, and they have given you the wrong Robert Pasco's contact\n\nChannel 0: Mhmm.\n\nChannel 1: details. So there was a Rob Pasco who was a CTO of some company, but I am a mining engineer who works at BHP.\n\nChannel 0: Oh, so you are not handling the cybersecurity here.\n\nChannel 1: No.\n\nChannel 0: I see. Okay\n\nChannel 1: Yeah.\n\nChannel 0: then.\n\nChannel 1: And I keep getting phone calls\n\nChannel 0: Mhmm.\n\nChannel 1: from IT people trying to sell me stuff.\n\nChannel 0: Mhmm.\n\nChannel 1: So\n\nChannel 0: I\n\nChannel 1: if\n\nChannel 0: see.\n\nChannel 1: you know\n\nChannel 0: No worries.\n\nChannel 1: who sold you my details, I would love to know because I need them to stop.\n\nChannel 0: Yeah. I don't have here because we are automated. We are using the automated system, so we\n\nChannel 1: Gotcha.\n\nChannel 0: dialed automatically. But no worries. I'll make a note of it. But\n\nChannel 1: Thanks,\n\nChannel 0: thank you\n\nChannel 1: mate.\n\nChannel 0: for taking this call. Have a good\n\nChannel 1: No worries.\n\nChannel 0: one.\n\nChannel 1: See you.\n\nChannel 0: Mhmm.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":0.021153051406145096}],"sentiment":"neutral","sentiment_score":0.021153051406145096,"channel":1,"num_words":1,"start":0.88,"end":1.38},{"sentences":[{"text":"Yes.","start":2.08,"end":2.48,"sentiment":"neutral","sentiment_score":0.09050853550434113},{"text":"Hi.","start":2.48,"end":2.8,"sentiment":"neutral","sentiment_score":0.19334205985069275},{"text":"Good afternoon, 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fromakumance AI calls Robert to offer a demo of their MDR platform. Robert explains that he bought his contact details from someone who sold him them to him, and Mary notes that they are using an automated system. She asks Robert to stop calling IT people and thanks him for taking the call."},"intents":{"segments":[{"text":"Mate, I reckon what's happened is you've bought my Mhmm. contact details from someone who's sold them to you, and they have given you the wrong Robert Pasco's contact Mhmm. details.","start_word":79,"end_word":109,"intents":[{"intent":"Report sales scam","confidence_score":1.7764253e-7}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.10166788101196288},{"text":"Good afternoon, Robert.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.34551897644996643},{"text":"Hello? Robert, this is Mary, and I'm calling from Vigilance AI.","start_word":6,"end_word":16,"sentiment":"neutral","sentiment_score":0.23279505968093872},{"text":"I hope you're Mhmm.","start_word":17,"end_word":20,"sentiment":"positive","sentiment_score":0.373458594083786},{"text":"doing well. Yeah. We are a cybersecurity company that runs an AI powered MDR platform. And reason we called you, Robert, because our CTO would love to have a quick demo just to introduce about our company. And we're just checking and hoping if you do have an open schedule on the September 24. Would you be available? Mate, I reckon what's happened is you've bought my Mhmm.","start_word":21,"end_word":88,"sentiment":"neutral","sentiment_score":0.0879361554980278},{"text":"contact details from someone who's sold them to you, and they have given you the wrong Robert Pasco's contact Mhmm.","start_word":89,"end_word":108,"sentiment":"negative","sentiment_score":-0.35549280047416687},{"text":"details. So there was a Rob Pasco who was a CTO of some company, but I am a mining engineer who works at BHP. Oh, so you are not handling the cybersecurity here. No. I see. Okay Yeah. then.","start_word":109,"end_word":147,"sentiment":"neutral","sentiment_score":-0.1809566169977188},{"text":"And I keep getting phone calls Mhmm. from IT people trying to sell me stuff.","start_word":148,"end_word":162,"sentiment":"negative","sentiment_score":-0.3893057703971863},{"text":"Mhmm. So I if see. you know No worries. who sold you my details, I would love to know because I need them to stop. Yeah. I don't have here because we are automated. We are using the automated system, so we Gotcha. dialed automatically. But no worries. I'll make a note of it.","start_word":163,"end_word":216,"sentiment":"neutral","sentiment_score":-0.14016161859035492},{"text":"But Thanks, thank you mate. for taking this call.","start_word":217,"end_word":225,"sentiment":"positive","sentiment_score":0.3830311894416809},{"text":"Have a good No worries. one. See you. Mhmm.","start_word":226,"end_word":234,"sentiment":"neutral","sentiment_score":0.17913110554218292}],"average":{"sentiment":"neutral","sentiment_score":-0.03639252510296523}}}}