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Hi, mate. How are you? I'm good. I was trying to do online.\n\nI couldn't be successful. And whenever I select eSIM, it's selecting the manual SIM, like a hard SIM. And that's what I'm facing issue at this time whenever I'm selecting. Yeah. Yes.\n\nYeah. Okay. Yeah. Okay. All good.\n\nAll good. All good. Yeah. All good. All good.\n\nAll good. All good. All good. All good. All good, man.\n\nAll good. Okay. Okay. Okay. Goodbye.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.52,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.09343449026346208},{"text":"Hi, mate.","start":1.8399999,"end":2.32,"sentiment":"neutral","sentiment_score":0.195537231862545},{"text":"How are you?","start":2.32,"end":3.22,"sentiment":"neutral","sentiment_score":0.31481218338012695},{"text":"I'm good.","start":5.7599998,"end":6.56,"sentiment":"neutral","sentiment_score":0.24698801338672638},{"text":"I was trying to do online.","start":6.56,"end":9.38,"sentiment":"neutral","sentiment_score":-0.08073944722612698}],"sentiment":"neutral","sentiment_score":0.10274891768183027,"num_words":14,"start":1.52,"end":9.38},{"sentences":[{"text":"I couldn't be successful.","start":9.679999,"end":12.099999,"sentiment":"neutral","sentiment_score":-0.3329755365848541},{"text":"And whenever I select eSIM, it's selecting the manual SIM, like a hard SIM.","start":12.639999,"end":18.935001,"sentiment":"neutral","sentiment_score":-0.25470020941325594},{"text":"And that's what I'm facing issue at this time whenever I'm selecting.","start":20.195,"end":25.175,"sentiment":"neutral","sentiment_score":-0.15987869910895824},{"text":"Yeah.","start":25.395,"end":25.895,"sentiment":"neutral","sentiment_score":-0.01880071870982647},{"text":"Yes.","start":40.78,"end":41.28,"sentiment":"neutral","sentiment_score":-0.008068586699664593}],"sentiment":"neutral","sentiment_score":-0.2138474616513122,"num_words":32,"start":9.679999,"end":41.28},{"sentences":[{"text":"Yeah.","start":57.045002,"end":57.545002,"sentiment":"neutral","sentiment_score":-0.07518264651298523},{"text":"Okay.","start":63.6,"end":64.1,"sentiment":"neutral","sentiment_score":-0.018255699425935745},{"text":"Yeah.","start":79.585,"end":80.085,"sentiment":"neutral","sentiment_score":0.027461927384138107},{"text":"Okay.","start":80.385,"end":80.705,"sentiment":"neutral","sentiment_score":0.05892249569296837},{"text":"All good.","start":80.705,"end":81.345,"sentiment":"neutral","sentiment_score":0.13672735542058945}],"sentiment":"neutral","sentiment_score":0.044400131329894066,"num_words":6,"start":57.045002,"end":81.345},{"sentences":[{"text":"All good.","start":81.345,"end":81.985,"sentiment":"neutral","sentiment_score":0.150354266166687},{"text":"All good.","start":81.985,"end":82.725006,"sentiment":"neutral","sentiment_score":0.04639495350420475},{"text":"Yeah.","start":84.065,"end":84.565,"sentiment":"neutral","sentiment_score":-0.01746039278805256},{"text":"All good.","start":88.729996,"end":89.369995,"sentiment":"neutral","sentiment_score":0.07733245380222797},{"text":"All good.","start":89.369995,"end":90.09,"sentiment":"neutral","sentiment_score":0.19649887084960938}],"sentiment":"neutral","sentiment_score":0.10263341065082285,"num_words":9,"start":81.345,"end":90.09},{"sentences":[{"text":"All good.","start":90.09,"end":90.57,"sentiment":"neutral","sentiment_score":0.20630374550819397},{"text":"All good.","start":90.57,"end":90.97,"sentiment":"neutral","sentiment_score":0.22368352115154266},{"text":"All good.","start":90.97,"end":91.29,"sentiment":"neutral","sentiment_score":0.22131355106830597},{"text":"All good.","start":91.29,"end":92.11,"sentiment":"neutral","sentiment_score":0.20822350680828094},{"text":"All good, man.","start":92.17,"end":93.21,"sentiment":"neutral","sentiment_score":0.19287792841593424}],"sentiment":"neutral","sentiment_score":0.20888022130185907,"num_words":11,"start":90.09,"end":93.21},{"sentences":[{"text":"All good.","start":93.21,"end":93.85,"sentiment":"neutral","sentiment_score":0.24114103615283966},{"text":"Okay.","start":93.85,"end":94.25,"sentiment":"neutral","sentiment_score":0.14516326785087583},{"text":"Okay.","start":94.25,"end":94.57,"sentiment":"neutral","sentiment_score":0.18668609857559204},{"text":"Okay.","start":94.57,"end":94.89,"sentiment":"neutral","sentiment_score":0.1501365303993225},{"text":"Goodbye.","start":94.89,"end":95.29,"sentiment":"neutral","sentiment_score":0.1385101079940796}],"sentiment":"neutral","sentiment_score":0.18379634618759155,"num_words":6,"start":93.21,"end":95.29},{"sentences":[{"text":"Bye.","start":95.29,"end":95.79,"sentiment":"neutral","sentiment_score":0.10748344659805298}],"sentiment":"neutral","sentiment_score":0.10748344659805298,"num_words":1,"start":95.29,"end":95.79}]}}]},{"alternatives":[{"transcript":"Hello? I'm good. How are you? Hang on. Let let me let me just check the site now because there there has been a problem with it. I just found out today on that particular site, and we're gonna we're just gonna get the developer to fix it up. It doesn't allow you to select a service. Let me just check to see if it's all fixed up. You wanted the that one. No. It's not fixed up yet. It's just this particular for some reason, when they did some updates a couple of weeks ago, must be a glitch that's affecting the site. It's not allowing you to select anything on the mobile site. If you if you got a travel SIM card or any other site, it's all working good. So bloody hell, mate. I'm gonna wait for yeah. Just I'm just waiting for a confirmation. Once once I get the confirmation, I'll give you a call. Yeah. Sorry, mate. I've just we've never had this problem before, but we've had to do all these updates the last couple of months. Okay. Thanks. Alright. Thanks, buddy. 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I'm good. How are you? Hang on. Let let me let me just check the site now because there there has been a problem with it.\n\nI just found out today on that particular site, and we're gonna we're just gonna get the developer to fix it up. It doesn't allow you to select a service. Let me just check to see if it's all fixed up. You wanted the that one. No.\n\nIt's not fixed up yet. It's just this particular for some reason, when they did some updates a couple of weeks ago, must be a glitch that's affecting the site. It's not allowing you to select anything on the mobile site. If you if you got a travel SIM card or any other site, it's all working good. So bloody hell, mate.\n\nI'm gonna wait for yeah. Just I'm just waiting for a confirmation. Once once I get the confirmation, I'll give you a call. Yeah. Sorry, mate.\n\nI've just we've never had this problem before, but we've had to do all these updates the last couple of months. Okay. Thanks. Alright. Thanks, buddy.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.025546777993440628},{"text":"I'm good.","start":3.9199998,"end":4.48,"sentiment":"positive","sentiment_score":0.49399392306804657},{"text":"How are you?","start":4.48,"end":5.38,"sentiment":"positive","sentiment_score":0.34632869561513263},{"text":"Hang on.","start":24.195,"end":24.675,"sentiment":"neutral","sentiment_score":-0.07454262301325798},{"text":"Let let me let me just check the site now because there there has been a problem with it.","start":24.675,"end":28.82,"sentiment":"neutral","sentiment_score":-0.07685052314283032}],"sentiment":"neutral","sentiment_score":0.016417612045727396,"num_words":27,"start":0.24,"end":28.82},{"sentences":[{"text":"I just found out today on that particular site, and we're gonna we're just gonna get the developer to fix it up.","start":28.82,"end":36.760002,"sentiment":"neutral","sentiment_score":-0.12635201215744019},{"text":"It doesn't allow you to select a service.","start":36.9,"end":39.8,"sentiment":"neutral","sentiment_score":-0.2135164439678192},{"text":"Let me just check to see if it's all fixed up.","start":41.765,"end":44.265,"sentiment":"neutral","sentiment_score":-0.005269335159523921},{"text":"You wanted the that one.","start":45.125,"end":46.825,"sentiment":"neutral","sentiment_score":-0.019163358584046365},{"text":"No.","start":47.685,"end":47.845,"sentiment":"neutral","sentiment_score":-0.10947822779417038}],"sentiment":"neutral","sentiment_score":-0.1010879473760724,"num_words":47,"start":28.82,"end":47.845},{"sentences":[{"text":"It's not fixed up yet.","start":47.845,"end":49.225002,"sentiment":"neutral","sentiment_score":-0.17207452654838562},{"text":"It's just this particular for some reason, when they did some updates a couple of weeks ago, must be a glitch that's affecting the site.","start":50.485,"end":60.23,"sentiment":"neutral","sentiment_score":-0.12003727078437805},{"text":"It's not allowing you to select anything on the mobile site.","start":60.23,"end":64.23,"sentiment":"neutral","sentiment_score":-0.13624332557347688},{"text":"If you if you got a travel SIM card or any other site, it's all working good.","start":64.23,"end":68.085,"sentiment":"neutral","sentiment_score":0.10735657394808881},{"text":"So bloody hell, mate.","start":68.245,"end":70.565,"sentiment":"neutral","sentiment_score":-0.026280473917722702}],"sentiment":"neutral","sentiment_score":-0.058710340680854935,"num_words":62,"start":47.845,"end":70.565},{"sentences":[{"text":"I'm gonna wait for yeah.","start":70.565,"end":73.845,"sentiment":"neutral","sentiment_score":-0.033059104904532434},{"text":"Just I'm just waiting for a confirmation.","start":73.845,"end":75.865,"sentiment":"neutral","sentiment_score":-0.03614930755325726},{"text":"Once once I get the confirmation, I'll give you a call.","start":76.885,"end":79.945,"sentiment":"neutral","sentiment_score":-0.015390079214491627},{"text":"Yeah.","start":81.765,"end":82.085,"sentiment":"neutral","sentiment_score":0.04860395193099976},{"text":"Sorry, mate.","start":82.085,"end":82.725,"sentiment":"neutral","sentiment_score":0.027087686583399773}],"sentiment":"neutral","sentiment_score":-0.018648162448348906,"num_words":26,"start":70.565,"end":82.725},{"sentences":[{"text":"I've just we've never had this problem before, but we've had to do all these updates the last couple of months.","start":82.725,"end":89.57,"sentiment":"neutral","sentiment_score":-0.033184103490341274},{"text":"Okay.","start":92.35,"end":92.75,"sentiment":"neutral","sentiment_score":0.1758764237165451},{"text":"Thanks.","start":92.75,"end":93.25,"sentiment":"positive","sentiment_score":0.3346094489097595},{"text":"Alright.","start":93.47,"end":93.95,"sentiment":"neutral","sentiment_score":0.14192217588424683},{"text":"Thanks, buddy.","start":93.95,"end":94.770004,"sentiment":"neutral","sentiment_score":0.20032066106796265}],"sentiment":"neutral","sentiment_score":0.013699353744204227,"num_words":26,"start":82.725,"end":94.770004},{"sentences":[{"text":"Bye.","start":95.31,"end":95.81,"sentiment":"neutral","sentiment_score":0.05791000649333}],"sentiment":"neutral","sentiment_score":0.05791000649333,"num_words":1,"start":95.31,"end":95.81}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hi. Hi, mate. How are you?\n\nChannel 1: I'm good. How are you?\n\nChannel 0: I'm good. I was trying to do online. I couldn't be successful. And whenever I select eSIM, it's selecting the manual SIM, like a hard SIM. And that's what I'm facing issue at this time whenever\n\nChannel 1: Hang on.\n\nChannel 0: I'm\n\nChannel 1: Let\n\nChannel 0: selecting.\n\nChannel 1: let me let\n\nChannel 0: Yeah.\n\nChannel 1: me just check the site now because there there has been a problem with it. I just found out today on that particular site, and we're gonna we're just gonna get the developer to fix it up. It doesn't allow you to select a service.\n\nChannel 0: Yes.\n\nChannel 1: Let me just check to see if it's all fixed up. You wanted the that one. No. It's not fixed up yet. It's just this particular for some reason, when they did some updates a couple of weeks ago,\n\nChannel 0: Yeah.\n\nChannel 1: must be a glitch that's affecting the site. It's not allowing you to select anything on the mobile\n\nChannel 0: Okay.\n\nChannel 1: site. If you if you got a travel SIM card or any other site, it's all working good. So bloody hell, mate. I'm gonna wait for yeah. Just I'm just waiting for a confirmation.\n\nOnce once I get the confirmation, I'll give you a call.\n\nChannel 0: Yeah. Okay. All good. All good.\n\nChannel 1: Yeah.\n\nChannel 0: All\n\nChannel 1: Sorry,\n\nChannel 0: good.\n\nChannel 1: mate. I've just we've\n\nChannel 0: Yeah.\n\nChannel 1: never had this problem before, but we've had to do all these updates the last couple\n\nChannel 0: All good.\n\nChannel 1: of months.\n\nChannel 0: All good. All good. All good. All good. All good.\n\nAll\n\nChannel 1: Okay.\n\nChannel 0: good,\n\nChannel 1: Thanks.\n\nChannel 0: man. All good.\n\nChannel 1: Alright.\n\nChannel 0: Okay.\n\nChannel 1: Thanks,\n\nChannel 0: Okay.\n\nChannel 1: buddy.\n\nChannel 0: Okay. Goodbye. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.025546777993440628}],"sentiment":"neutral","sentiment_score":0.025546777993440628,"channel":1,"num_words":1,"start":0.24,"end":0.74},{"sentences":[{"text":"Hi.","start":1.52,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.09343449026346208},{"text":"Hi, mate.","start":1.8399999,"end":2.32,"sentiment":"neutral","sentiment_score":0.195537231862545},{"text":"How are you?","start":2.32,"end":3.22,"sentiment":"neutral","sentiment_score":0.31481218338012695}],"sentiment":"neutral","sentiment_score":0.23815758402148882,"channel":0,"num_words":6,"start":1.52,"end":3.22},{"sentences":[{"text":"I'm good.","start":3.9199998,"end":4.48,"sentiment":"positive","sentiment_score":0.49399392306804657},{"text":"How are 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