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Lama, I am not so sure if you can still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Lam, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, back end recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Lam, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after five to six months. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Yep. Actually, sir, I did send out an information the last time, and we even booked a meeting, sir. I think there was October of last year, but what happened was you were not able to attend the meeting because you mentioned that you have a a urgent matter that you need to attend. Yeah. We will not gonna be asking you to replace your provider, sir. Uh-huh. Alright. Okay. No. That that would be fine, sir. Alright. Alright. Thank you, Lam. Okay. Have a good day. 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Good afternoon. Lam, it's, Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Lama, I am not so sure if you can still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Lam, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, back end recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Lam, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after five to six months. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month.\n\nYep. Actually, sir, I did send out an information the last time, and we even booked a meeting, sir. I think there was October of last year, but what happened was you were not able to attend the meeting because you mentioned that you have a a urgent matter that you need to attend. Yeah. We will not gonna be asking you to replace your provider, sir.\n\nUh-huh. Alright. Okay. No. That that would be fine, sir.\n\nAlright. Alright. Thank you, Lam. Okay. Have a good day.\n\nTake care.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.12,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.15317288041114807},{"text":"Good afternoon.","start":3.4399998,"end":4.18,"sentiment":"positive","sentiment_score":0.33846549689769745},{"text":"Lam, it's, Ronald from Cloud Solution IT.","start":4.72,"end":8.42,"sentiment":"neutral","sentiment_score":0.18581112154892512},{"text":"How are you doing today?","start":8.96,"end":10.179999,"sentiment":"neutral","sentiment_score":0.2684540629386902},{"text":"Alright.","start":12.0,"end":12.4,"sentiment":"positive","sentiment_score":0.390744686126709}],"sentiment":"neutral","sentiment_score":0.24148729536682367,"num_words":16,"start":3.12,"end":12.4},{"sentences":[{"text":"Okay.","start":12.4,"end":12.639999,"sentiment":"positive","sentiment_score":0.5380104184150696},{"text":"That's 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Who's speaking? Yeah. Good. Thanks. Yeah. I would prefer to I'm not sure if you sent through material yet, but to prefer to review your portfolio before we engage in further discussion. Is that okay? Yeah. We currently already have a, you know, a business partner taking care of that aspect and that the services that he mentioned. So we are not actually on the lookout to replace them yet. But it's saying that yeah. Yeah. So that's why I, you know, don't want to waste your time. It's good to have your reference just for maybe, you know, the next review, but for the moment, we we don't, you know, plan to change anytime soon. Yeah. Okay. Alright. Yeah. Alright. Thank you then. Yeah. Bye. Bye. 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Who's speaking? Yeah. Good. Thanks.\n\nYeah. I would prefer to I'm not sure if you sent through material yet, but to prefer to review your portfolio before we engage in further discussion. Is that okay? Yeah. We currently already have a, you know, a business partner taking care of that aspect and that the services that he mentioned.\n\nSo we are not actually on the lookout to replace them yet. But it's saying that yeah. Yeah. So that's why I, you know, don't want to waste your time. It's good to have your reference just for maybe, you know, the next review, but for the moment, we we don't, you know, plan to change anytime soon.\n\nYeah. Okay. Alright. Yeah. Alright.\n\nThank you then. Yeah. Bye. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.02125588431954384},{"text":"Who's speaking?","start":0.88,"end":4.98,"sentiment":"neutral","sentiment_score":0.10622728988528252},{"text":"Yeah.","start":10.4,"end":10.719999,"sentiment":"neutral","sentiment_score":0.30741825699806213},{"text":"Good.","start":10.719999,"end":10.96,"sentiment":"positive","sentiment_score":0.5527697801589966},{"text":"Thanks.","start":10.96,"end":11.46,"sentiment":"positive","sentiment_score":0.5611008405685425}],"sentiment":"neutral","sentiment_score":0.2758332236359517,"num_words":6,"start":0.56,"end":11.46},{"sentences":[{"text":"Yeah.","start":79.34499,"end":79.84499,"sentiment":"neutral","sentiment_score":-0.014033625833690166},{"text":"I would prefer to I'm not sure if you sent through material yet, but to prefer to review your portfolio before we engage in further discussion.","start":80.465,"end":96.175,"sentiment":"neutral","sentiment_score":-0.1461293402199562},{"text":"Is that okay?","start":96.315,"end":100.735,"sentiment":"neutral","sentiment_score":0.04123640122512976},{"text":"Yeah.","start":118.79,"end":119.29,"sentiment":"neutral","sentiment_score":-0.13280294835567474},{"text":"We currently already have a, you know, a business partner taking care of that aspect and that the services that he mentioned.","start":119.43,"end":129.205,"sentiment":"neutral","sentiment_score":-0.13607489385388113}],"sentiment":"neutral","sentiment_score":-0.12860637511355136,"num_words":53,"start":79.34499,"end":129.205},{"sentences":[{"text":"So we are not actually on the lookout to replace them yet.","start":129.66501,"end":136.24501,"sentiment":"neutral","sentiment_score":-0.1810901959737142},{"text":"But it's saying that yeah.","start":137.10501,"end":139.98,"sentiment":"neutral","sentiment_score":-0.0834900677204132},{"text":"Yeah.","start":140.94,"end":141.44,"sentiment":"neutral","sentiment_score":-0.07844271510839462},{"text":"So that's why I, you know, don't want to waste your time.","start":141.9,"end":146.15999,"sentiment":"neutral","sentiment_score":-0.23258167194823423},{"text":"It's good to have your reference just for maybe, you know, the next review, but for the moment, we we don't, you know, plan to change anytime soon.","start":147.01999,"end":156.325,"sentiment":"neutral","sentiment_score":-0.06286354955019695}],"sentiment":"neutral","sentiment_score":-0.12448508372723029,"num_words":58,"start":129.66501,"end":156.325},{"sentences":[{"text":"Yeah.","start":156.625,"end":157.125,"sentiment":"neutral","sentiment_score":0.015245538204908373},{"text":"Okay.","start":158.465,"end":158.965,"sentiment":"neutral","sentiment_score":0.06012962758541107},{"text":"Alright.","start":160.625,"end":161.105,"sentiment":"neutral","sentiment_score":0.15021094679832458},{"text":"Yeah.","start":161.105,"end":161.605,"sentiment":"neutral","sentiment_score":0.16433408856391907},{"text":"Alright.","start":162.065,"end":162.38501,"sentiment":"neutral","sentiment_score":0.30604568123817444}],"sentiment":"neutral","sentiment_score":0.1391931764781475,"num_words":5,"start":156.625,"end":162.38501},{"sentences":[{"text":"Thank you then.","start":162.38501,"end":163.105,"sentiment":"positive","sentiment_score":0.4342821737130483},{"text":"Yeah.","start":163.105,"end":163.425,"sentiment":"neutral","sentiment_score":0.23025868833065033},{"text":"Bye.","start":163.425,"end":163.925,"sentiment":"neutral","sentiment_score":0.20336470007896423},{"text":"Bye.","start":165.185,"end":165.585,"sentiment":"positive","sentiment_score":0.4406409859657288},{"text":"Bye.","start":165.585,"end":166.085,"sentiment":"neutral","sentiment_score":-0.09832337498664856}],"sentiment":"neutral","sentiment_score":0.29696964578969137,"num_words":7,"start":162.38501,"end":166.085}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Who's\n\nChannel 0: Hi. Good afternoon.\n\nChannel 1: speaking?\n\nChannel 0: Lam, it's, Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good. Thanks.\n\nChannel 0: Alright. Okay. That's wonderful. Lama, I am not so sure if you can still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, Lam, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, back end recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Lam, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after five to six months.\n\nAnd we're hoping that you have an available time this coming week, maybe on third or fourth week of this month.\n\nChannel 1: Yeah. I would prefer to I'm not sure if you sent through material yet, but to prefer to review your portfolio before we engage in further discussion. Is that\n\nChannel 0: Yep. Actually, sir, I did send out\n\nChannel 1: okay?\n\nChannel 0: an information the last time, and we even booked a meeting, sir. I think there was October of last year, but what happened was you were not able to attend the meeting because you mentioned that you have a a urgent matter that you need to attend.\n\nChannel 1: Yeah. We currently already have a, you know, a business partner taking care of that aspect and that the services that he mentioned. So we are not actually on the lookout to replace them yet.\n\nChannel 0: Yeah.\n\nChannel 1: But\n\nChannel 0: We\n\nChannel 1: it's\n\nChannel 0: will\n\nChannel 1: saying\n\nChannel 0: not gonna\n\nChannel 1: that\n\nChannel 0: be asking you to replace your\n\nChannel 1: yeah.\n\nChannel 0: provider, sir.\n\nChannel 1: Yeah. So that's why I, you know, don't want to waste your time.\n\nChannel 0: Uh-huh.\n\nChannel 1: It's good to have your reference just for maybe, you know, the next review, but for the moment, we we don't, you know, plan to change anytime soon. Yeah.\n\nChannel 0: Alright. Okay.\n\nChannel 1: Okay.\n\nChannel 0: No. That that would be fine, sir.\n\nChannel 1: Alright. Yeah. Alright. Thank\n\nChannel 0: Alright.\n\nChannel 1: you then. Yeah. Bye.\n\nChannel 0: Alright. Thank you, Lam. Okay. Have a good day.\n\nChannel 1: Bye.\n\nChannel 0: Take care.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.02125588431954384},{"text":"Who's","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":0.04757999628782272}],"sentiment":"neutral","sentiment_score":0.03441794030368328,"channel":1,"num_words":2,"start":0.56,"end":1.38},{"sentences":[{"text":"Hi.","start":3.12,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.15317288041114807},{"text":"Good 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representative from Cloud Solution IT calls a customer named Lam to introduce their company and offer their services. The representative mentions that they have already booked a meeting with Lam's CTO and may not be able to attend the current meeting due to a business partner's busy schedules. The representative assures Lam that they do not plan to change their appointment and provides a reference for future discussions."},"intents":{"segments":[{"text":"Lama, I am not so sure if you can still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":25,"end_word":80,"intents":[{"intent":"Introduce company","confidence_score":0.1852562},{"intent":"Arrange meeting","confidence_score":0.29555216}]},{"text":"I would prefer to I'm not sure if you sent through material yet, but to prefer to review your portfolio before we engage in further discussion. Is that Yep.","start_word":202,"end_word":230,"intents":[{"intent":"Review portfolio","confidence_score":0.89872557}]},{"text":"I think there was October of last year, but what happened was you were not able to attend the meeting because you mentioned that you have a a urgent matter that you need to attend. Yeah.","start_word":249,"end_word":284,"intents":[{"intent":"Attend meeting","confidence_score":0.9602045}]},{"text":"We currently already have a, you know, a business partner taking care of that aspect and that the services that he mentioned. So we are not actually on the lookout to replace them yet.","start_word":285,"end_word":318,"intents":[{"intent":"Replace services","confidence_score":0.58895594}]},{"text":"It's good to have your reference just for maybe, you know, the next review, but for the moment, we we don't, you know, plan to change anytime soon. Yeah.","start_word":351,"end_word":379,"intents":[{"intent":"Have reference","confidence_score":0.1468939}]}]},"sentiments":{"segments":[{"text":"Hello? Who's Hi. Good afternoon. speaking? Lam, it's, Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.1910521686077118},{"text":"Good. Thanks. Alright. Okay. That's wonderful.","start_word":19,"end_word":24,"sentiment":"positive","sentiment_score":0.5834276676177979},{"text":"Lama, I am not so sure if you can still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Lam, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, back end recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Lam, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after five to six months. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Yeah. I would prefer to I'm not sure if you sent through material yet, but to prefer to review your portfolio before we engage in further discussion. Is that Yep. Actually, sir, I did send out okay? an information the last time, and we even booked a meeting, sir. I think there was October of last year, but what happened was you were not able to attend the meeting because you mentioned that you have a a urgent matter that you need to attend. Yeah. We currently already have a, you know, a business partner taking care of that aspect and that the services that he mentioned. So we are not actually on the lookout to replace them yet. Yeah. But We it's will saying not gonna that be asking you to replace your yeah. provider, sir. Yeah. So that's why I, you know, don't want to waste your time. Uh-huh. It's good to have your reference just for maybe, you know, the next review, but for the moment, we we don't, you know, plan to change anytime soon. Yeah. Alright. Okay. Okay. No. That that would be fine, sir. Alright. Yeah. Alright.","start_word":25,"end_word":392,"sentiment":"neutral","sentiment_score":-0.026796667310206787},{"text":"Thank Alright. you then.","start_word":393,"end_word":396,"sentiment":"positive","sentiment_score":0.42720115184783936},{"text":"Yeah. Bye. Alright.","start_word":397,"end_word":399,"sentiment":"neutral","sentiment_score":0.1826480329036713},{"text":"Thank you, Lam. Okay. Have a good day. Bye. Take care.","start_word":400,"end_word":410,"sentiment":"positive","sentiment_score":0.6426106691360474},{"text":"Bye.","start_word":411,"end_word":411,"sentiment":"neutral","sentiment_score":0.2091618776321411}],"average":{"sentiment":"neutral","sentiment_score":0.029069174061650816}}}}