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How are you today? That's great to hear. I'm sorry. I'm on a meeting earlier, but I'm happy to process your payment today. What we are going to process you're welcome. Is $89.95 for your June Internet payment. And are you going to use your Visa or a Mastercard? Thank you so much. Let me just go ahead and indicate on here. Just bear with me. Mastercard. Alright. May I have your card number, please? Thank you. Five one six three six one zero two three four eight six four five three four. Thank you. Expiration date, please? 10/27. Security code, please? 361. Thank you, mister Matthew, for paying your account on time. And if I may ask, would you like to set up a direct debit? In that way, on a monthly basis, you did need to call in and then do it in every month? It will be okay. So we'll wait for your call on a monthly basis. Okay? Happy to do that. Just bear with me here. You're welcome. Oh, yeah. Yes. I'm processing the payment now. Yeah. That would be fine. As long it's a timely payment, there will be no problem. Okay? Just bear with me. One moment here. Okay. There we go, mister Matthew. The payment has been successfully processed. Your account now is back to zero, and shortly, you will receive your payment receipt to your email address. Anything else that I may help you today? You're welcome. And please be safe always, and have a good one. Bye bye. 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Good afternoon. This is Airtel accounts. How may I help you today? Sure.\n\nI would love to assist you today. I'm speaking to mister Matthew Schilling? Yeah. Nice to have you on the line. How are you today?\n\nThat's great to hear. I'm sorry. I'm on a meeting earlier, but I'm happy to process your payment today. What we are going to process you're welcome. Is $89.95 for your June Internet payment.\n\nAnd are you going to use your Visa or a Mastercard? Thank you so much. Let me just go ahead and indicate on here. Just bear with me. Mastercard.\n\nAlright. May I have your card number, please? Thank you. Five one six three six one zero two three four eight six four five three four. Thank you.\n\nExpiration date, please? 10/27. Security code, please? 361. Thank you, mister Matthew, for paying your account on time.\n\nAnd if I may ask, would you like to set up a direct debit? In that way, on a monthly basis, you did need to call in and then do it in every month? It will be okay. So we'll wait for your call on a monthly basis. Okay?\n\nHappy to do that. Just bear with me here. You're welcome. Oh, yeah. Yes.\n\nI'm processing the payment now. Yeah. That would be fine. As long it's a timely payment, there will be no problem. Okay?\n\nJust bear with me. One moment here. Okay. There we go, mister Matthew. The payment has been successfully processed.\n\nYour account now is back to zero, and shortly, you will receive your payment receipt to your email address. Anything else that I may help you today? You're welcome. And please be safe always, and have a good one. Bye bye.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.15610212087631226},{"text":"Good afternoon.","start":0.88,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.30423693358898163},{"text":"This is Airtel accounts.","start":1.76,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.2504771314561367},{"text":"How may I help you today?","start":3.1999998,"end":4.5,"sentiment":"neutral","sentiment_score":0.24727786580721536},{"text":"Sure.","start":8.24,"end":8.639999,"sentiment":"neutral","sentiment_score":0.25406837463378906}],"sentiment":"neutral","sentiment_score":0.2503014345254217,"num_words":14,"start":0.56,"end":8.639999},{"sentences":[{"text":"I would love to assist you today.","start":8.639999,"end":10.32,"sentiment":"positive","sentiment_score":0.47686318840299335},{"text":"I'm speaking to mister Matthew 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Good afternoon. This is Airtel accounts. How may I help you today?\n\nChannel 1: Hello? Can I pay my account?\n\nChannel 0: Sure. I would love to assist you today. I'm speaking to mister Matthew Schilling?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Nice to have you on the line. How are you today?\n\nChannel 1: Good. Really good.\n\nChannel 0: That's great to hear. I'm sorry. I'm on a meeting earlier, but I'm happy to process your payment today.\n\nChannel 1: Yeah.\n\nChannel 0: What\n\nChannel 1: Thank\n\nChannel 0: we are\n\nChannel 1: you.\n\nChannel 0: going to process you're welcome. Is $89.95 for your June Internet payment. And are you going to use your Visa\n\nChannel 1: Yep.\n\nChannel 0: or a Mastercard?\n\nChannel 1: Mastercard.\n\nChannel 0: Thank you so much. Let me just go ahead and indicate on here. Just bear with me. Mastercard. Alright.\n\nMay I have your card number, please?\n\nChannel 1: 5163610234864534.\n\nChannel 0: Thank you. 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