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you for calling the Harry Perkins Institute located in the Harry Perkins Institute of Medical Research building. We are currently either away from the desk or on another call. But if you please leave a brief message with your name, contact number, and the reason for your call, it will be passed on to the correct staff member to call you back. If you are trying to reach the Charles Garden Hospital or the QE two Medical Center, you can reach them on 64573333. 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We are currently either away from the desk or on another call. But if you please leave a brief message with your name, contact number, and the reason for your call, it will be passed on to the correct staff member to call you back. If you are trying to reach the Charles Garden Hospital or the QE two Medical Center, you can reach them on 64573333. After the tone, please record your message.\n\nWhen you have finished recording, hang up or press the hash","paragraphs":[{"sentences":[{"text":"Thank you for calling the Harry Perkins Institute located in the Harry Perkins Institute of Medical Research building.","start":0.48,"end":6.58,"sentiment":"neutral","sentiment_score":0.2570650838315487},{"text":"We are currently either away from the desk or on another call.","start":7.12,"end":10.559999,"sentiment":"negative","sentiment_score":-0.48070890953143436},{"text":"But if you please leave a brief message with your name, contact number, and the reason for your call, it will be passed on to the correct staff member to call you back.","start":10.559999,"end":18.994999,"sentiment":"neutral","sentiment_score":-0.25473627628702106},{"text":"If you are trying to reach the Charles Garden Hospital or the QE two Medical Center, you can reach them on 64573333.","start":19.455,"end":29.276936,"sentiment":"neutral","sentiment_score":-0.08241870254278183},{"text":"After the tone, please record your message.","start":30.216936,"end":32.476936,"sentiment":"neutral","sentiment_score":-0.11996481993368693}],"sentiment":"neutral","sentiment_score":-0.13261519259084825,"channel":1,"num_words":92,"start":0.48,"end":32.476936},{"sentences":[{"text":"When you have finished recording, hang up or press the hash","start":32.936935,"end":36.071938,"sentiment":"neutral","sentiment_score":-0.13489615578543057}],"sentiment":"neutral","sentiment_score":-0.13489615578543057,"channel":1,"num_words":11,"start":32.936935,"end":36.071938}]},"summary":{"result":"success","short":"The caller reaches the Harry Perkins Institute of Medical Research and is informed that the facility is either away from the desk or on another call. They are asked to leave a brief message with their name, contact number, and reason for calling, and are given options to reach specific individuals at the hospital or medical centers. They are instructed to leave a message after the tone and can either end the call or press the hash key."},"intents":{"segments":[{"text":"But if you please leave a brief message with your name, contact number, and the reason for your call, it will be passed on to the correct staff member to call you back.","start_word":30,"end_word":62,"intents":[{"intent":"Leave message","confidence_score":0.20214477}]},{"text":"If you are trying to reach the Charles Garden Hospital or the QE two Medical Center, you can reach them on 64573333. After the tone, please record your message.","start_word":63,"end_word":91,"intents":[{"intent":"Reach charles garden hospital or qe two medical center","confidence_score":0.04437559},{"intent":"Reach charles garden hospital or qe two medical center","confidence_score":0.078741305},{"intent":"Hang up or press hash","confidence_score":0.15028462}]}]},"sentiments":{"segments":[{"text":"Thank you for calling the Harry Perkins Institute located in the Harry Perkins Institute of Medical Research building.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.2483520358800888},{"text":"We are currently either away from the desk or on another call.","start_word":18,"end_word":29,"sentiment":"negative","sentiment_score":-0.48101767897605896},{"text":"But if you please leave a brief message with your name, contact number, and the reason for your call, it will be passed on to the correct staff member to call you back. 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