{"metadata":{"transaction_key":"deprecated","request_id":"019fb05c-6ea4-7ce1-979d-990d562472e0","sha256":"97f6eb1e49aeb3b8fa16b7b644e762f8c1bc89aa3ebfe6ecf83e6fdbf1288281","created":"2026-07-30T00:11:16.397Z","duration":19.007938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi, sister Goldsmith. I can't answer your call at the moment, but please leave a detailed message and that number which I can get back to you on. Thank you.","confidence":0.9892578,"words":[{"word":"hi","start":0.24,"end":0.39999998,"confidence":0.9465332,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.1178605705499649},{"word":"sister","start":0.39999998,"end":0.88,"confidence":0.69921875,"punctuated_word":"sister","sentiment":"neutral","sentiment_score":0.10088059306144714},{"word":"goldsmith","start":0.88,"end":1.38,"confidence":0.92057294,"punctuated_word":"Goldsmith.","sentiment":"neutral","sentiment_score":0.12483766674995422},{"word":"i","start":1.76,"end":1.92,"confidence":0.77001953,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.22195814549922943},{"word":"can't","start":1.92,"end":2.24,"confidence":0.986084,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.33648204803466797},{"word":"answer","start":2.24,"end":2.48,"confidence":0.99121094,"punctuated_word":"answer","sentiment":"negative","sentiment_score":-0.5175988674163818},{"word":"your","start":2.48,"end":2.6399999,"confidence":0.9941406,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5263127088546753},{"word":"call","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.5727730393409729},{"word":"at","start":2.8,"end":2.8799999,"confidence":0.98291016,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.4829187691211701},{"word":"the","start":2.8799999,"end":3.04,"confidence":0.99316406,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5225789546966553},{"word":"moment","start":3.04,"end":3.1999998,"confidence":0.7907715,"punctuated_word":"moment,","sentiment":"negative","sentiment_score":-0.3775355815887451},{"word":"but","start":3.1999998,"end":3.4399998,"confidence":0.9760742,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.29736822843551636},{"word":"please","start":3.4399998,"end":3.6799998,"confidence":0.99609375,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.39076241850852966},{"word":"leave","start":3.6799998,"end":3.84,"confidence":0.97802734,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.23297446966171265},{"word":"a","start":3.84,"end":4.0,"confidence":0.5756836,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.31809377670288086},{"word":"detailed","start":4.0,"end":4.3199997,"confidence":0.9863281,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.20411524176597595},{"word":"message","start":4.3199997,"end":4.64,"confidence":0.9980469,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.24165794253349304},{"word":"and","start":4.64,"end":4.7999997,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.17402908205986023},{"word":"that","start":4.7999997,"end":4.96,"confidence":0.47021484,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.1832497864961624},{"word":"number","start":4.96,"end":5.2799997,"confidence":0.9980469,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.2048618048429489},{"word":"which","start":5.2799997,"end":5.44,"confidence":0.67285156,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.04243849217891693},{"word":"i","start":5.44,"end":5.52,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.025585085153579712},{"word":"can","start":5.52,"end":5.68,"confidence":0.9892578,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.1256450712680817},{"word":"get","start":5.68,"end":5.8399997,"confidence":0.9970703,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.0969618707895279},{"word":"back","start":5.8399997,"end":6.0,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.1665470004081726},{"word":"to","start":6.0,"end":6.08,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.18575167655944824},{"word":"you","start":6.08,"end":6.16,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1652006357908249},{"word":"on","start":6.16,"end":6.48,"confidence":0.96191406,"punctuated_word":"on.","sentiment":"neutral","sentiment_score":-0.07967726141214371},{"word":"thank","start":6.48,"end":6.64,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6434889435768127},{"word":"you","start":6.64,"end":7.0229373,"confidence":0.99853516,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.38105058670043945}],"paragraphs":{"transcript":"\nHi, sister Goldsmith. I can't answer your call at the moment, but please leave a detailed message and that number which I can get back to you on. Thank you.","paragraphs":[{"sentences":[{"text":"Hi, sister Goldsmith.","start":0.24,"end":1.38,"sentiment":"neutral","sentiment_score":0.11452627678712209},{"text":"I can't answer your call at the moment, but please leave a detailed message and that number which I can get back to you on.","start":1.76,"end":6.48,"sentiment":"neutral","sentiment_score":-0.26772311836481094},{"text":"Thank you.","start":6.48,"end":7.0229373,"sentiment":"positive","sentiment_score":0.5122697651386261}],"sentiment":"neutral","sentiment_score":-0.17749865328272182,"num_words":30,"start":0.24,"end":7.0229373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi, sister Goldsmith. I can't answer your call at the moment, but please leave a detailed message and that number which I can get back to you on. Thank you.","paragraphs":[{"sentences":[{"text":"Hi, sister Goldsmith.","start":0.24,"end":1.38,"sentiment":"neutral","sentiment_score":0.11452627678712209},{"text":"I can't answer your call at the moment, but please leave a detailed message and that number which I can get back to you on.","start":1.76,"end":6.48,"sentiment":"neutral","sentiment_score":-0.26772311836481094},{"text":"Thank you.","start":6.48,"end":7.0229373,"sentiment":"positive","sentiment_score":0.5122697651386261}],"sentiment":"neutral","sentiment_score":-0.17749865328272182,"channel":1,"num_words":30,"start":0.24,"end":7.0229373}]},"summary":{"result":"success","short":"Hi, sister Goldsmith. I can't answer your call at the moment, but please leave a detailed message and that number which I can get back to you on. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":28,"end_word":29,"intents":[{"intent":"Leave message","confidence_score":0.28943196}]}]},"sentiments":{"segments":[{"text":"Hi, sister Goldsmith. I can't answer your call at the moment, but please leave a detailed message and that number which I can get back to you on.","start_word":0,"end_word":27,"sentiment":"neutral","sentiment_score":-0.20639537274837497},{"text":"Thank you.","start_word":28,"end_word":29,"sentiment":"positive","sentiment_score":0.5962508916854858}],"average":{"sentiment":"neutral","sentiment_score":-0.1446533569922814}}}}