{"metadata":{"transaction_key":"deprecated","request_id":"01a0ac98-abcf-7571-8e16-0d50e164a062","sha256":"f21c08494132fd52746b385e1cc6d92c1e1edfe77686d191899f23ff36c64bce","created":"2026-09-16T23:41:22.636Z","duration":7.0559373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. This is Richard Shipton of Maritime Constructions, and, unfortunately, I can't answer your call right now.","confidence":0.9980469,"words":[{"word":"hello","start":1.76,"end":2.1599998,"confidence":0.9980469,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.004397224634885788},{"word":"this","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.00814826786518097},{"word":"is","start":2.32,"end":2.48,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.007895191200077534},{"word":"richard","start":2.48,"end":2.8,"confidence":0.9980469,"punctuated_word":"Richard","sentiment":"neutral","sentiment_score":0.014722002670168877},{"word":"shipton","start":2.8,"end":3.1999998,"confidence":0.7404785,"punctuated_word":"Shipton","sentiment":"neutral","sentiment_score":0.0144629068672657},{"word":"of","start":3.1999998,"end":3.36,"confidence":0.92822266,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.02458900399506092},{"word":"maritime","start":3.36,"end":3.84,"confidence":0.98828125,"punctuated_word":"Maritime","sentiment":"neutral","sentiment_score":0.007342070341110229},{"word":"constructions","start":3.84,"end":4.34,"confidence":0.9251302,"punctuated_word":"Constructions,","sentiment":"neutral","sentiment_score":0.004948976915329695},{"word":"and","start":4.48,"end":4.7999997,"confidence":0.9099121,"punctuated_word":"and,","sentiment":"neutral","sentiment_score":-0.2033839225769043},{"word":"unfortunately","start":4.7999997,"end":5.2999997,"confidence":1.0,"punctuated_word":"unfortunately,","sentiment":"negative","sentiment_score":-0.6315183639526367},{"word":"i","start":5.6,"end":5.7599998,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7547646760940552},{"word":"can't","start":5.7599998,"end":6.0,"confidence":0.9785156,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.7148875594139099},{"word":"answer","start":6.0,"end":6.24,"confidence":0.99902344,"punctuated_word":"answer","sentiment":"negative","sentiment_score":-0.7293028235435486},{"word":"your","start":6.24,"end":6.48,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7845671772956848},{"word":"call","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.7114381790161133},{"word":"right","start":6.64,"end":6.7999997,"confidence":0.99902344,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.685876727104187},{"word":"now","start":6.7999997,"end":7.0559373,"confidence":0.97143555,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.44190678000450134}],"paragraphs":{"transcript":"\nHello. This is Richard Shipton of Maritime Constructions, and, unfortunately, I can't answer your call right now.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.76,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.004397224634885788},{"text":"This is Richard Shipton of Maritime Constructions, and, unfortunately, I can't answer your call right now.","start":2.1599998,"end":7.0559373,"sentiment":"negative","sentiment_score":-0.3484711118217092}],"sentiment":"neutral","sentiment_score":-0.3277141508536742,"num_words":17,"start":1.76,"end":7.0559373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Richard Shipton of Maritime Constructions, and, unfortunately, I can't answer your call right now.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.76,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.004397224634885788},{"text":"This is Richard Shipton of Maritime Constructions, and, unfortunately, I can't answer your call right now.","start":2.1599998,"end":7.0559373,"sentiment":"negative","sentiment_score":-0.3484711118217092}],"sentiment":"neutral","sentiment_score":-0.3277141508536742,"channel":1,"num_words":17,"start":1.76,"end":7.0559373}]},"summary":{"result":"success","short":"Hello. This is Richard Shipton of Maritime Constructions, and, unfortunately, I can't answer your call right now."},"intents":{"segments":[{"text":"This is Richard Shipton of Maritime Constructions, and, unfortunately, I can't answer your call right now.","start_word":1,"end_word":16,"intents":[{"intent":"Notify absence","confidence_score":0.007695058}]}]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.004397224634885788},{"text":"This is Richard Shipton of Maritime Constructions, and, unfortunately, I can't answer your call right now.","start_word":1,"end_word":16,"sentiment":"negative","sentiment_score":-0.34693443775177}],"average":{"sentiment":"neutral","sentiment_score":-0.3209098533347801}}}}