{"metadata":{"transaction_key":"deprecated","request_id":"01a0a7da-d276-72e3-93a2-f7f7185b2d5f","sha256":"cf021138b422bd52539d566a2a0063418eb84f1f81a95ec79df91cab605e7a4d","created":"2026-09-16T01:35:31.642Z","duration":7.0559373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":16}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you've called is not available. I can let them know you called by sending a text message with your phone","confidence":1.0,"words":[{"word":"the","start":1.92,"end":2.0,"confidence":0.9921875,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.726982593536377},{"word":"person","start":2.0,"end":2.32,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7287914752960205},{"word":"you've","start":2.32,"end":2.56,"confidence":0.8166504,"punctuated_word":"you've","sentiment":"negative","sentiment_score":-0.7226039171218872},{"word":"called","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7305181622505188},{"word":"is","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8176649808883667},{"word":"not","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8009220957756042},{"word":"available","start":3.1999998,"end":3.6999998,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7575757503509521},{"word":"i","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12244659662246704},{"word":"can","start":4.08,"end":4.24,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.12354995310306548},{"word":"let","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.06664633750915527},{"word":"them","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"them","sentiment":"neutral","sentiment_score":-0.0572887659072876},{"word":"know","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.16036933660507202},{"word":"you","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08447699248790741},{"word":"called","start":4.96,"end":5.2799997,"confidence":0.70654297,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.047417089343070984},{"word":"by","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.1774417757987976},{"word":"sending","start":5.44,"end":5.7599998,"confidence":1.0,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.18048784136772156},{"word":"a","start":5.7599998,"end":5.8399997,"confidence":0.9902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.005064606666564941},{"word":"text","start":5.8399997,"end":6.08,"confidence":1.0,"punctuated_word":"text","sentiment":"neutral","sentiment_score":-0.003456905484199524},{"word":"message","start":6.08,"end":6.3999996,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.02923533320426941},{"word":"with","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.22357448935508728},{"word":"your","start":6.56,"end":6.72,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.053905293345451355},{"word":"phone","start":6.72,"end":7.0559373,"confidence":0.93115234,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.032414019107818604}],"paragraphs":{"transcript":"\nThe person you've called is not available. I can let them know you called by sending a text message with your phone","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.92,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.7550084250313895},{"text":"I can let them know you called by sending a text message with your phone","start":3.9199998,"end":7.0559373,"sentiment":"neutral","sentiment_score":0.004855659604072571}],"sentiment":"neutral","sentiment_score":-0.23691927641630173,"num_words":22,"start":1.92,"end":7.0559373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you've called is not available. I can let them know you called by sending a text message with your phone","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.92,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.7550084250313895},{"text":"I can let them know you called by sending a text message with your phone","start":3.9199998,"end":7.0559373,"sentiment":"neutral","sentiment_score":0.004855659604072571}],"sentiment":"neutral","sentiment_score":-0.23691927641630173,"channel":1,"num_words":22,"start":1.92,"end":7.0559373}]},"summary":{"result":"success","short":"The person you've called is not available. I can let them know you called by sending a text message with your phone"},"intents":{"segments":[{"text":"The person you've called is not available.","start_word":1,"end_word":7,"intents":[{"intent":"Notify caller of unavailability","confidence_score":0.26866072},{"intent":"Send text with message","confidence_score":0.019783609}]}]},"sentiments":{"segments":[{"text":"The person you've called is not available.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.7487842440605164},{"text":"I can let them know you called by sending a text message with your phone","start_word":7,"end_word":21,"sentiment":"neutral","sentiment_score":0.007410827092826366}],"average":{"sentiment":"neutral","sentiment_score":-0.2834334373474121}}}}