{"metadata":{"transaction_key":"deprecated","request_id":"019f8ca9-184a-7ab2-b981-789b59501200","sha256":"b58196570c0c329467b5a6f9ca27c0e6230e47d023df0311db8200bd567c20a3","created":"2026-07-23T01:52:59.781Z","duration":187.27194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":631,"output_tokens":53},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":746,"output_tokens":748},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":746,"output_tokens":147}},"results":{"channels":[{"alternatives":[{"transcript":"Hello, Mike Burns. Yeah. We are. And I've just emailed you, so now I can't do quarter to ten mil. I've got a meeting at 10:00. This afternoon one second. Where are we at here? Amanda's got a meeting, and I know she wanted to be on the phone call. And then she doesn't Amanda has a slot which I can make at 01:30 to 02:30 Perth time. Alright. Perfect. Yeah. Let's do it then then. I I don't know. I believe you. I don't know. Where are you at? Are you in Melbourne? Okay. Okay. Yep. I'm sure it'll come through at the correct time slot. Let's have a look. Oh, it hasn't arrived yet. No. That's your other one. That's not you. That's a washing machine. You don't want a washing machine, do you? No. Still waiting. Funny, isn't it? We can get all frustrated with emails because they take thirty seconds to arrive, and yet thirty year ago, it would have been a miracle. No. That's alright. Well, we appreciate it. It's, you know, short notice and trying to fit things in everyone's diary. No. You know what? It it was our end, and we discovered what the issue was. I that particular computer didn't have built in Wi Fi, and someone had took a Wi Fi dongle in the back of it, which was struggling. So that's why. Alright. Email's come through. If I accept that, send the response now. And then I can see it's landed in my diary at 01:30. Perfect. Alright. I'll have a chat then. Yeah. So this is a Teams meeting, so we'll do it off my office. Although, it won't be all choppy and things. It'll be probably a drama. Alrighty. Thanks, Mel. Bye.","confidence":0.99108887,"words":[{"word":"hello","start":0.56,"end":0.88,"confidence":0.58374023,"punctuated_word":"Hello,","sentiment":"neutral","sentiment_score":0.03071797452867031},{"word":"mike","start":0.88,"end":1.1999999,"confidence":0.9428711,"punctuated_word":"Mike","sentiment":"neutral","sentiment_score":0.01949161477386951},{"word":"burns","start":1.1999999,"end":1.6999999,"confidence":0.9177246,"punctuated_word":"Burns.","sentiment":"neutral","sentiment_score":0.02102601528167725},{"word":"yeah","start":7.04,"end":7.2799997,"confidence":0.814209,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.08892176300287247},{"word":"we","start":7.2799997,"end":7.52,"confidence":0.97802734,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.1301881968975067},{"word":"are","start":7.52,"end":7.6,"confidence":0.8483887,"punctuated_word":"are.","sentiment":"neutral","sentiment_score":-0.08222921192646027},{"word":"and","start":7.6,"end":7.7599998,"confidence":0.7441406,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.21539561450481415},{"word":"i've","start":7.7599998,"end":7.8399997,"confidence":0.95092773,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.2803861200809479},{"word":"just","start":7.8399997,"end":8.08,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.2904055714607239},{"word":"emailed","start":8.08,"end":8.4,"confidence":0.9951172,"punctuated_word":"emailed","sentiment":"neutral","sentiment_score":-0.2858075499534607},{"word":"you","start":8.4,"end":8.559999,"confidence":0.6582031,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":-0.2966376841068268},{"word":"so","start":8.559999,"end":8.72,"confidence":0.35888672,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.25878870487213135},{"word":"now","start":8.72,"end":8.96,"confidence":0.484375,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.31011053919792175},{"word":"i","start":8.96,"end":9.04,"confidence":0.96435547,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.36787593364715576},{"word":"can't","start":9.04,"end":9.44,"confidence":0.9838867,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.3726481795310974},{"word":"do","start":9.44,"end":9.84,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.3274065852165222},{"word":"quarter","start":9.84,"end":10.24,"confidence":0.93603516,"punctuated_word":"quarter","sentiment":"neutral","sentiment_score":-0.29400745034217834},{"word":"to","start":10.24,"end":10.4,"confidence":0.96533203,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3983789384365082},{"word":"ten","start":10.4,"end":10.719999,"confidence":0.99902344,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.33696436882019043},{"word":"mil","start":10.719999,"end":11.219999,"confidence":0.7227783,"punctuated_word":"mil.","sentiment":"neutral","sentiment_score":-0.2618313729763031},{"word":"i've","start":11.599999,"end":11.84,"confidence":0.99365234,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.01776699535548687},{"word":"got","start":11.84,"end":12.0,"confidence":0.99609375,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.0009282678365707396},{"word":"a","start":12.0,"end":12.08,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.006701163947582245},{"word":"meeting","start":12.08,"end":12.4,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.0035049133002758026},{"word":"at","start":12.4,"end":12.639999,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.007743824273347855},{"word":"10:00","start":12.639999,"end":13.38,"confidence":0.99554443,"punctuated_word":"10:00.","sentiment":"neutral","sentiment_score":0.018161721527576447},{"word":"this","start":26.82,"end":27.32,"confidence":0.9394531,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.01242815051227808},{"word":"afternoon","start":27.460001,"end":27.960001,"confidence":1.0,"punctuated_word":"afternoon","sentiment":"neutral","sentiment_score":-0.008107328787446022},{"word":"one","start":30.18,"end":30.5,"confidence":0.95703125,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.016745202243328094},{"word":"second","start":30.5,"end":31.0,"confidence":0.97387695,"punctuated_word":"second.","sentiment":"neutral","sentiment_score":-0.015934087336063385},{"word":"where","start":31.220001,"end":31.460001,"confidence":0.9326172,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.02257491461932659},{"word":"are","start":31.460001,"end":31.54,"confidence":0.6591797,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.017239823937416077},{"word":"we","start":31.54,"end":31.7,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.011548176407814026},{"word":"at","start":31.7,"end":31.94,"confidence":0.8676758,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.018461834639310837},{"word":"here","start":31.94,"end":32.440002,"confidence":0.98291016,"punctuated_word":"here?","sentiment":"neutral","sentiment_score":-0.014149324968457222},{"word":"amanda's","start":33.38,"end":33.88,"confidence":0.97436523,"punctuated_word":"Amanda's","sentiment":"neutral","sentiment_score":-0.06176834926009178},{"word":"got","start":34.1,"end":34.42,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.0673096626996994},{"word":"a","start":34.42,"end":34.58,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.046036090701818466},{"word":"meeting","start":34.58,"end":34.98,"confidence":0.77441406,"punctuated_word":"meeting,","sentiment":"neutral","sentiment_score":-0.029187873005867004},{"word":"and","start":34.98,"end":35.14,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.03320968151092529},{"word":"i","start":35.14,"end":35.22,"confidence":0.73339844,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06595277786254883},{"word":"know","start":35.22,"end":35.38,"confidence":0.87890625,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.04554075747728348},{"word":"she","start":35.38,"end":35.54,"confidence":0.9951172,"punctuated_word":"she","sentiment":"neutral","sentiment_score":-0.03278065472841263},{"word":"wanted","start":35.54,"end":35.78,"confidence":0.96435547,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":-0.0354575514793396},{"word":"to","start":35.78,"end":35.940002,"confidence":0.97802734,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.023868827149271965},{"word":"be","start":35.940002,"end":36.02,"confidence":0.86865234,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.039195090532302856},{"word":"on","start":36.02,"end":36.18,"confidence":0.9980469,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.03722166270017624},{"word":"the","start":36.18,"end":36.34,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04818181321024895},{"word":"phone","start":36.34,"end":36.66,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.020119594410061836},{"word":"call","start":36.66,"end":37.16,"confidence":0.8178711,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.03511270135641098},{"word":"and","start":37.3,"end":37.46,"confidence":0.98095703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.0891968235373497},{"word":"then","start":37.46,"end":37.62,"confidence":0.97314453,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.10146597772836684},{"word":"she","start":37.62,"end":37.78,"confidence":0.97509766,"punctuated_word":"she","sentiment":"neutral","sentiment_score":-0.10715193301439284},{"word":"doesn't","start":37.78,"end":38.1,"confidence":0.6320801,"punctuated_word":"doesn't","sentiment":"neutral","sentiment_score":-0.09874143451452257},{"word":"amanda","start":38.260002,"end":38.66,"confidence":1.0,"punctuated_word":"Amanda","sentiment":"neutral","sentiment_score":-0.07922593504190445},{"word":"has","start":38.66,"end":38.98,"confidence":1.0,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.08816254884004593},{"word":"a","start":38.98,"end":39.14,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.05986285209655762},{"word":"slot","start":39.14,"end":39.64,"confidence":1.0,"punctuated_word":"slot","sentiment":"neutral","sentiment_score":-0.04499135911464691},{"word":"which","start":40.575,"end":40.735,"confidence":1.0,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.03318559750914574},{"word":"i","start":40.735,"end":41.235,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0195087231695652},{"word":"can","start":42.015,"end":42.415,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.007730618119239807},{"word":"make","start":42.415,"end":42.915,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":-0.016378015279769897},{"word":"at","start":43.614998,"end":44.114998,"confidence":0.9980469,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.028052667155861855},{"word":"01:30","start":44.415,"end":45.315,"confidence":0.9995117,"punctuated_word":"01:30","sentiment":"neutral","sentiment_score":-0.015635207295417786},{"word":"to","start":45.695,"end":46.094997,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06030232459306717},{"word":"02:30","start":46.094997,"end":46.835,"confidence":0.99902344,"punctuated_word":"02:30","sentiment":"neutral","sentiment_score":-0.027862682938575745},{"word":"perth","start":46.895,"end":47.215,"confidence":0.94189453,"punctuated_word":"Perth","sentiment":"neutral","sentiment_score":-0.02548019215464592},{"word":"time","start":47.215,"end":47.715,"confidence":0.9609375,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.04855908080935478},{"word":"alright","start":57.489998,"end":57.89,"confidence":0.90478516,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.31638163328170776},{"word":"perfect","start":57.89,"end":58.39,"confidence":0.9995117,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.4445204734802246},{"word":"yeah","start":58.45,"end":58.69,"confidence":0.9645996,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.175904780626297},{"word":"let's","start":58.69,"end":58.85,"confidence":1.0,"punctuated_word":"Let's","sentiment":"neutral","sentiment_score":0.13149648904800415},{"word":"do","start":58.85,"end":59.01,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.12308962643146516},{"word":"it","start":59.01,"end":59.17,"confidence":0.99609375,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.07094303518533707},{"word":"then","start":59.17,"end":59.41,"confidence":0.9902344,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.07825122773647308},{"word":"then","start":59.41,"end":59.91,"confidence":0.94018555,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.09113534539937972},{"word":"i","start":66.695,"end":66.854996,"confidence":0.7089844,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1415371149778366},{"word":"i","start":66.854996,"end":66.935,"confidence":0.8959961,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.18449638783931732},{"word":"don't","start":66.935,"end":67.095,"confidence":0.9453125,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.17535948753356934},{"word":"know","start":67.095,"end":67.415,"confidence":0.9970703,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.1899868845939636},{"word":"i","start":67.415,"end":67.575,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2284645438194275},{"word":"believe","start":67.575,"end":67.975,"confidence":0.9951172,"punctuated_word":"believe","sentiment":"neutral","sentiment_score":-0.15465639531612396},{"word":"you","start":67.975,"end":68.295,"confidence":0.97875977,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.1628682017326355},{"word":"i","start":68.295,"end":68.375,"confidence":0.9038086,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1575671136379242},{"word":"don't","start":68.375,"end":68.615,"confidence":0.9995117,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.15018075704574585},{"word":"know","start":68.615,"end":69.115,"confidence":0.9746094,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.1273387372493744},{"word":"where","start":69.174995,"end":69.415,"confidence":0.9970703,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.08269847929477692},{"word":"are","start":69.415,"end":69.494995,"confidence":0.65283203,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.07588852941989899},{"word":"you","start":69.494995,"end":69.655,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06163939833641052},{"word":"at","start":69.655,"end":70.155,"confidence":0.99853516,"punctuated_word":"at?","sentiment":"neutral","sentiment_score":-0.06537087261676788},{"word":"are","start":71.655,"end":71.735,"confidence":0.9086914,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":-0.05485201254487038},{"word":"you","start":71.735,"end":71.895,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.039210330694913864},{"word":"in","start":71.895,"end":72.055,"confidence":0.8989258,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.03608943521976471},{"word":"melbourne","start":72.055,"end":72.555,"confidence":0.9995117,"punctuated_word":"Melbourne?","sentiment":"neutral","sentiment_score":-0.05066900700330734},{"word":"okay","start":78.215,"end":78.715,"confidence":0.9863281,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.013725372031331062},{"word":"okay","start":79.89,"end":80.39,"confidence":0.99560547,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06640731543302536},{"word":"yep","start":80.77,"end":81.27,"confidence":0.9211426,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.1804572343826294},{"word":"i'm","start":81.41,"end":81.65,"confidence":0.9338379,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.2503368556499481},{"word":"sure","start":81.65,"end":81.81,"confidence":0.8701172,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.251539409160614},{"word":"it'll","start":81.81,"end":82.05,"confidence":0.9875488,"punctuated_word":"it'll","sentiment":"neutral","sentiment_score":0.2787978947162628},{"word":"come","start":82.05,"end":82.29,"confidence":0.99902344,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.17053431272506714},{"word":"through","start":82.29,"end":82.53,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.2426021695137024},{"word":"at","start":82.53,"end":82.61,"confidence":0.81933594,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.23538456857204437},{"word":"the","start":82.61,"end":82.69,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.20160573720932007},{"word":"correct","start":82.69,"end":82.93,"confidence":0.99902344,"punctuated_word":"correct","sentiment":"neutral","sentiment_score":0.2300725132226944},{"word":"time","start":82.93,"end":83.17,"confidence":0.85498047,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.02250906080007553},{"word":"slot","start":83.17,"end":83.67,"confidence":0.8510742,"punctuated_word":"slot.","sentiment":"neutral","sentiment_score":0.025470031425356865},{"word":"let's","start":84.05,"end":84.29,"confidence":0.9904785,"punctuated_word":"Let's","sentiment":"neutral","sentiment_score":0.01728387549519539},{"word":"have","start":84.29,"end":84.45,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.011950679123401642},{"word":"a","start":84.45,"end":84.53,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.022334983572363853},{"word":"look","start":84.53,"end":85.03,"confidence":0.9753418,"punctuated_word":"look.","sentiment":"neutral","sentiment_score":0.014958962798118591},{"word":"oh","start":86.05,"end":86.21,"confidence":0.9777832,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.25206702947616577},{"word":"it","start":86.21,"end":86.29,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.2589651644229889},{"word":"hasn't","start":86.29,"end":86.61,"confidence":0.99194336,"punctuated_word":"hasn't","sentiment":"neutral","sentiment_score":-0.2617337107658386},{"word":"arrived","start":86.61,"end":87.01,"confidence":0.9970703,"punctuated_word":"arrived","sentiment":"negative","sentiment_score":-0.3820648193359375},{"word":"yet","start":87.01,"end":87.51,"confidence":0.99658203,"punctuated_word":"yet.","sentiment":"neutral","sentiment_score":-0.2991456389427185},{"word":"no","start":91.49,"end":91.729996,"confidence":0.9025879,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.3564954102039337},{"word":"that's","start":91.729996,"end":91.97,"confidence":0.9836426,"punctuated_word":"That's","sentiment":"negative","sentiment_score":-0.3868314027786255},{"word":"your","start":91.97,"end":92.21,"confidence":0.6401367,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.4294535517692566},{"word":"other","start":92.21,"end":92.45,"confidence":0.95703125,"punctuated_word":"other","sentiment":"negative","sentiment_score":-0.4980212152004242},{"word":"one","start":92.45,"end":92.865,"confidence":0.99658203,"punctuated_word":"one.","sentiment":"negative","sentiment_score":-0.3850023150444031},{"word":"that's","start":94.305,"end":94.805,"confidence":0.9916992,"punctuated_word":"That's","sentiment":"negative","sentiment_score":-0.4434817433357239},{"word":"not","start":95.024994,"end":95.265,"confidence":0.9863281,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.3853232264518738},{"word":"you","start":95.265,"end":95.765,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.1441926807165146},{"word":"that's","start":98.145,"end":98.384995,"confidence":0.90405273,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.13686738908290863},{"word":"a","start":98.384995,"end":98.545,"confidence":0.95703125,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1488701105117798},{"word":"washing","start":98.545,"end":98.865,"confidence":1.0,"punctuated_word":"washing","sentiment":"neutral","sentiment_score":-0.17536187171936035},{"word":"machine","start":98.865,"end":99.265,"confidence":0.99658203,"punctuated_word":"machine.","sentiment":"neutral","sentiment_score":-0.18667227029800415},{"word":"you","start":99.265,"end":99.345,"confidence":0.99902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.23170194029808044},{"word":"don't","start":99.345,"end":99.585,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.17891328036785126},{"word":"want","start":99.585,"end":99.744995,"confidence":0.98095703,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.17330116033554077},{"word":"a","start":99.744995,"end":99.905,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1692672222852707},{"word":"washing","start":99.905,"end":100.225,"confidence":1.0,"punctuated_word":"washing","sentiment":"neutral","sentiment_score":-0.2320549637079239},{"word":"machine","start":100.225,"end":100.465,"confidence":0.98657227,"punctuated_word":"machine,","sentiment":"neutral","sentiment_score":-0.1621357500553131},{"word":"do","start":100.465,"end":100.625,"confidence":0.99609375,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.14149947464466095},{"word":"you","start":100.625,"end":100.945,"confidence":0.9995117,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":-0.142025887966156},{"word":"no","start":100.945,"end":101.445,"confidence":0.84716797,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.2531072497367859},{"word":"still","start":103.345,"end":103.585,"confidence":0.96240234,"punctuated_word":"Still","sentiment":"neutral","sentiment_score":-0.2389989942312241},{"word":"waiting","start":103.585,"end":104.085,"confidence":0.9916992,"punctuated_word":"waiting.","sentiment":"neutral","sentiment_score":-0.23038792610168457},{"word":"funny","start":109.26,"end":109.58,"confidence":0.48168945,"punctuated_word":"Funny,","sentiment":"neutral","sentiment_score":-0.17289283871650696},{"word":"isn't","start":109.58,"end":109.9,"confidence":0.99194336,"punctuated_word":"isn't","sentiment":"neutral","sentiment_score":-0.15721096098423004},{"word":"it","start":109.9,"end":109.98,"confidence":0.9729004,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.16895826160907745},{"word":"we","start":109.98,"end":110.14,"confidence":0.9951172,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.3329834043979645},{"word":"can","start":110.14,"end":110.64,"confidence":0.5415039,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.3282037377357483},{"word":"get","start":110.78001,"end":111.020004,"confidence":0.80126953,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.3618502616882324},{"word":"all","start":111.020004,"end":111.26,"confidence":0.97802734,"punctuated_word":"all","sentiment":"negative","sentiment_score":-0.4353635609149933},{"word":"frustrated","start":111.26,"end":111.740005,"confidence":1.0,"punctuated_word":"frustrated","sentiment":"neutral","sentiment_score":-0.30416375398635864},{"word":"with","start":111.740005,"end":111.9,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.22902192175388336},{"word":"emails","start":111.9,"end":112.3,"confidence":0.9741211,"punctuated_word":"emails","sentiment":"neutral","sentiment_score":-0.2123858630657196},{"word":"because","start":112.3,"end":112.54,"confidence":0.91015625,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.19805908203125},{"word":"they","start":112.54,"end":112.62,"confidence":0.7597656,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.25141188502311707},{"word":"take","start":112.62,"end":112.94,"confidence":0.9863281,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.28916147351264954},{"word":"thirty","start":112.94,"end":113.18,"confidence":1.0,"punctuated_word":"thirty","sentiment":"neutral","sentiment_score":-0.2174011915922165},{"word":"seconds","start":113.18,"end":113.58,"confidence":1.0,"punctuated_word":"seconds","sentiment":"neutral","sentiment_score":-0.25052499771118164},{"word":"to","start":113.58,"end":113.82,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2405214160680771},{"word":"arrive","start":113.82,"end":114.3,"confidence":0.82714844,"punctuated_word":"arrive,","sentiment":"neutral","sentiment_score":-0.1629495620727539},{"word":"and","start":114.3,"end":114.46001,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.17422936856746674},{"word":"yet","start":114.46001,"end":114.96001,"confidence":0.984375,"punctuated_word":"yet","sentiment":"neutral","sentiment_score":-0.2212017923593521},{"word":"thirty","start":115.740005,"end":115.98,"confidence":0.50878906,"punctuated_word":"thirty","sentiment":"neutral","sentiment_score":-0.25497788190841675},{"word":"year","start":115.98,"end":116.22,"confidence":0.58935547,"punctuated_word":"year","sentiment":"neutral","sentiment_score":-0.23346363008022308},{"word":"ago","start":116.22,"end":116.46001,"confidence":0.829834,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":-0.2559228241443634},{"word":"it","start":116.46001,"end":116.54,"confidence":0.96972656,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.34871426224708557},{"word":"would","start":116.54,"end":116.700005,"confidence":0.99902344,"punctuated_word":"would","sentiment":"negative","sentiment_score":-0.4085441529750824},{"word":"have","start":116.700005,"end":116.86,"confidence":0.68847656,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.3508211076259613},{"word":"been","start":116.86,"end":117.020004,"confidence":0.9980469,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.26528412103652954},{"word":"a","start":117.020004,"end":117.100006,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2708386778831482},{"word":"miracle","start":117.100006,"end":117.600006,"confidence":0.9995117,"punctuated_word":"miracle.","sentiment":"neutral","sentiment_score":-0.26656273007392883},{"word":"no","start":126.475,"end":126.715,"confidence":0.80029297,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.15874868631362915},{"word":"that's","start":126.715,"end":126.954994,"confidence":0.9416504,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.11841528117656708},{"word":"alright","start":126.954994,"end":127.454994,"confidence":0.99121094,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":-0.04576153680682182},{"word":"well","start":127.595,"end":127.994995,"confidence":0.69299316,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.12489663809537888},{"word":"we","start":127.994995,"end":128.075,"confidence":0.50439453,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.2230207920074463},{"word":"appreciate","start":128.075,"end":128.555,"confidence":0.9790039,"punctuated_word":"appreciate","sentiment":"neutral","sentiment_score":0.2951105237007141},{"word":"it","start":128.555,"end":128.715,"confidence":0.8911133,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.21377921104431152},{"word":"it's","start":128.715,"end":129.035,"confidence":0.87858075,"punctuated_word":"It's,","sentiment":"neutral","sentiment_score":0.0557742565870285},{"word":"you","start":129.035,"end":129.355,"confidence":0.7006836,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02261185273528099},{"word":"know","start":129.355,"end":129.675,"confidence":1.0,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.014905543997883797},{"word":"short","start":129.675,"end":129.995,"confidence":0.8964844,"punctuated_word":"short","sentiment":"neutral","sentiment_score":0.020018380135297775},{"word":"notice","start":129.995,"end":130.395,"confidence":0.9902344,"punctuated_word":"notice","sentiment":"neutral","sentiment_score":0.0209210105240345},{"word":"and","start":130.395,"end":130.875,"confidence":0.89208984,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0008923765271902084},{"word":"trying","start":130.875,"end":131.19499,"confidence":0.96435547,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.11023116856813432},{"word":"to","start":131.19499,"end":131.275,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.09843206405639648},{"word":"fit","start":131.275,"end":131.435,"confidence":0.9550781,"punctuated_word":"fit","sentiment":"neutral","sentiment_score":-0.1012604609131813},{"word":"things","start":131.435,"end":131.675,"confidence":0.9941406,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.07550468295812607},{"word":"in","start":131.675,"end":131.83499,"confidence":0.9970703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.11294529587030412},{"word":"everyone's","start":131.83499,"end":132.33499,"confidence":0.99902344,"punctuated_word":"everyone's","sentiment":"neutral","sentiment_score":-0.024919208139181137},{"word":"diary","start":132.395,"end":132.895,"confidence":0.99560547,"punctuated_word":"diary.","sentiment":"neutral","sentiment_score":-0.07180610299110413},{"word":"no","start":133.355,"end":133.595,"confidence":0.9926758,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1037476658821106},{"word":"you","start":133.595,"end":133.675,"confidence":1.0,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.08731047809123993},{"word":"know","start":133.675,"end":133.83499,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.09242010861635208},{"word":"what","start":133.83499,"end":134.075,"confidence":0.9719238,"punctuated_word":"what?","sentiment":"neutral","sentiment_score":-0.091509647667408},{"word":"it","start":134.075,"end":134.235,"confidence":1.0,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.1068573147058487},{"word":"it","start":134.235,"end":134.395,"confidence":0.98095703,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.09499000012874605},{"word":"was","start":134.395,"end":134.715,"confidence":0.9980469,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.08716662973165512},{"word":"our","start":134.715,"end":134.955,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.0979703739285469},{"word":"end","start":134.955,"end":135.455,"confidence":0.85546875,"punctuated_word":"end,","sentiment":"neutral","sentiment_score":-0.08065309375524521},{"word":"and","start":135.83499,"end":135.995,"confidence":0.9526367,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06738594174385071},{"word":"we","start":135.995,"end":136.235,"confidence":0.9658203,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.053644657135009766},{"word":"discovered","start":136.235,"end":136.715,"confidence":0.97265625,"punctuated_word":"discovered","sentiment":"neutral","sentiment_score":-0.08953160047531128},{"word":"what","start":136.715,"end":136.875,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.10973834246397018},{"word":"the","start":136.875,"end":137.035,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.10710109770298004},{"word":"issue","start":137.035,"end":137.355,"confidence":1.0,"punctuated_word":"issue","sentiment":"neutral","sentiment_score":-0.10697295516729356},{"word":"was","start":137.355,"end":137.855,"confidence":0.9970703,"punctuated_word":"was.","sentiment":"neutral","sentiment_score":-0.12357904016971588},{"word":"i","start":138.795,"end":138.955,"confidence":0.97802734,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11905073374509811},{"word":"that","start":139.40001,"end":139.72,"confidence":0.99316406,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.14713309705257416},{"word":"particular","start":139.72,"end":140.22,"confidence":0.9970703,"punctuated_word":"particular","sentiment":"neutral","sentiment_score":-0.15305247902870178},{"word":"computer","start":140.28001,"end":140.78001,"confidence":0.99902344,"punctuated_word":"computer","sentiment":"neutral","sentiment_score":-0.12643113732337952},{"word":"didn't","start":140.92001,"end":141.24,"confidence":0.9975586,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.16212724149227142},{"word":"have","start":141.24,"end":141.48001,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.14933232963085177},{"word":"built","start":141.48001,"end":141.72,"confidence":0.99609375,"punctuated_word":"built","sentiment":"neutral","sentiment_score":-0.12172798812389374},{"word":"in","start":141.72,"end":141.96,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.1181686744093895},{"word":"wi","start":141.96,"end":142.12001,"confidence":0.92578125,"punctuated_word":"Wi","sentiment":"neutral","sentiment_score":-0.1334252655506134},{"word":"fi","start":142.12001,"end":142.36,"confidence":0.7546387,"punctuated_word":"Fi,","sentiment":"neutral","sentiment_score":-0.09610006213188171},{"word":"and","start":142.36,"end":142.6,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1022295281291008},{"word":"someone","start":142.6,"end":142.92001,"confidence":0.9277344,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":-0.11366334557533264},{"word":"had","start":142.92001,"end":143.08,"confidence":0.6166992,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.1334632933139801},{"word":"took","start":143.08,"end":143.32,"confidence":0.3317871,"punctuated_word":"took","sentiment":"neutral","sentiment_score":-0.13645774126052856},{"word":"a","start":143.32,"end":143.40001,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.18054115772247312},{"word":"wi","start":143.40001,"end":143.64001,"confidence":0.9980469,"punctuated_word":"Wi","sentiment":"neutral","sentiment_score":-0.12608817219734192},{"word":"fi","start":143.64001,"end":143.96,"confidence":1.0,"punctuated_word":"Fi","sentiment":"neutral","sentiment_score":-0.10868936032056808},{"word":"dongle","start":143.96,"end":144.28001,"confidence":0.9947917,"punctuated_word":"dongle","sentiment":"neutral","sentiment_score":-0.13974574208259585},{"word":"in","start":144.28001,"end":144.44,"confidence":0.96777344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.1427747905254364},{"word":"the","start":144.44,"end":144.6,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12968240678310394},{"word":"back","start":144.6,"end":144.76001,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.13835999369621277},{"word":"of","start":144.76001,"end":144.92001,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.17070084810256958},{"word":"it","start":144.92001,"end":145.40001,"confidence":0.92749023,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.15809190273284912},{"word":"which","start":145.40001,"end":145.64001,"confidence":1.0,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.1512930691242218},{"word":"was","start":145.64001,"end":145.8,"confidence":0.9970703,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.20858244597911835},{"word":"struggling","start":145.8,"end":146.3,"confidence":0.9807129,"punctuated_word":"struggling.","sentiment":"neutral","sentiment_score":-0.13643449544906616},{"word":"so","start":147.8,"end":148.3,"confidence":0.96435547,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01130523532629013},{"word":"that's","start":150.28001,"end":150.6,"confidence":0.9609375,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.02761964127421379},{"word":"why","start":150.6,"end":150.84001,"confidence":0.8466797,"punctuated_word":"why.","sentiment":"neutral","sentiment_score":0.03827345371246338},{"word":"alright","start":150.84001,"end":151.24,"confidence":0.9946289,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.09546124935150146},{"word":"email's","start":151.24,"end":151.64001,"confidence":0.85009766,"punctuated_word":"Email's","sentiment":"neutral","sentiment_score":0.11762575805187224},{"word":"come","start":151.64001,"end":151.96,"confidence":0.7919922,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.14822706580162048},{"word":"through","start":151.96,"end":152.46,"confidence":0.98950195,"punctuated_word":"through.","sentiment":"neutral","sentiment_score":0.11989936232566832},{"word":"if","start":154.795,"end":155.03499,"confidence":0.9902344,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.1330433338880539},{"word":"i","start":155.03499,"end":155.53499,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10480743646621704},{"word":"accept","start":155.75499,"end":156.25499,"confidence":0.99902344,"punctuated_word":"accept","sentiment":"neutral","sentiment_score":0.1387748122215271},{"word":"that","start":156.39499,"end":156.795,"confidence":0.9675293,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.120298832654953},{"word":"send","start":156.795,"end":157.11499,"confidence":0.9951172,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.10348732769489288},{"word":"the","start":157.11499,"end":157.275,"confidence":0.92333984,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11429338157176971},{"word":"response","start":157.275,"end":157.775,"confidence":0.99902344,"punctuated_word":"response","sentiment":"neutral","sentiment_score":0.11046240478754044},{"word":"now","start":157.995,"end":158.495,"confidence":0.82910156,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.13390669226646423},{"word":"and","start":159.03499,"end":159.275,"confidence":0.99609375,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.11161337792873384},{"word":"then","start":159.275,"end":159.775,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.10604535788297652},{"word":"i","start":159.995,"end":160.47499,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08596517890691757},{"word":"can","start":160.47499,"end":160.875,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.11094603687524796},{"word":"see","start":160.875,"end":161.275,"confidence":0.99609375,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.1290220320224762},{"word":"it's","start":161.275,"end":161.515,"confidence":0.98168945,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.1084400713443756},{"word":"landed","start":161.515,"end":161.915,"confidence":1.0,"punctuated_word":"landed","sentiment":"neutral","sentiment_score":0.10184751451015472},{"word":"in","start":161.915,"end":162.075,"confidence":0.99316406,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.10180653631687164},{"word":"my","start":162.075,"end":162.31499,"confidence":0.9980469,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.07720189541578293},{"word":"diary","start":162.31499,"end":162.635,"confidence":0.7944336,"punctuated_word":"diary","sentiment":"neutral","sentiment_score":0.04188071936368942},{"word":"at","start":162.635,"end":162.795,"confidence":0.99316406,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.05982159450650215},{"word":"01:30","start":162.795,"end":163.515,"confidence":0.9995117,"punctuated_word":"01:30.","sentiment":"neutral","sentiment_score":0.04202874377369881},{"word":"perfect","start":163.515,"end":164.015,"confidence":1.0,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.4255719482898712},{"word":"alright","start":167.73001,"end":168.21,"confidence":0.9902344,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.0555119514465332},{"word":"i'll","start":168.21,"end":168.45,"confidence":0.967041,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.07194583117961884},{"word":"have","start":168.45,"end":168.53,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.04751811549067497},{"word":"a","start":168.53,"end":168.61,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03624293953180313},{"word":"chat","start":168.61,"end":168.93001,"confidence":1.0,"punctuated_word":"chat","sentiment":"neutral","sentiment_score":-0.02786729484796524},{"word":"then","start":168.93001,"end":169.43001,"confidence":0.9970703,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":-0.03543296456336975},{"word":"yeah","start":173.01001,"end":173.51001,"confidence":0.9909668,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.006046442314982414},{"word":"so","start":174.05,"end":174.29001,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0011849813163280487},{"word":"this","start":174.29001,"end":174.53,"confidence":0.9970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.003725828602910042},{"word":"is","start":174.53,"end":174.69,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.009397482499480247},{"word":"a","start":174.69,"end":174.85,"confidence":0.9770508,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.010144885629415512},{"word":"teams","start":174.85,"end":175.25,"confidence":0.4885254,"punctuated_word":"Teams","sentiment":"neutral","sentiment_score":0.005317181348800659},{"word":"meeting","start":175.25,"end":175.65001,"confidence":0.76000977,"punctuated_word":"meeting,","sentiment":"neutral","sentiment_score":0.01271219737827778},{"word":"so","start":175.65001,"end":175.81,"confidence":0.99902344,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.01462358981370926},{"word":"we'll","start":175.81,"end":175.97,"confidence":1.0,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.016652507707476616},{"word":"do","start":175.97,"end":176.13,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.005132298916578293},{"word":"it","start":176.13,"end":176.63,"confidence":0.99121094,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.00003695860505104065},{"word":"off","start":176.69,"end":176.93001,"confidence":0.8041992,"punctuated_word":"off","sentiment":"neutral","sentiment_score":-0.015227865427732468},{"word":"my","start":176.93001,"end":177.09,"confidence":0.98535156,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.02196318283677101},{"word":"office","start":177.09,"end":177.57,"confidence":0.77563477,"punctuated_word":"office.","sentiment":"neutral","sentiment_score":-0.023081637918949127},{"word":"although","start":177.57,"end":177.97,"confidence":0.40551758,"punctuated_word":"Although,","sentiment":"neutral","sentiment_score":-0.06674831360578537},{"word":"it","start":177.97,"end":178.13,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.098886676132679},{"word":"won't","start":178.13,"end":178.37001,"confidence":0.99853516,"punctuated_word":"won't","sentiment":"neutral","sentiment_score":-0.10457181930541992},{"word":"be","start":178.37001,"end":178.53,"confidence":0.9980469,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.19633275270462036},{"word":"all","start":178.53,"end":178.77,"confidence":0.9980469,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.2310214787721634},{"word":"choppy","start":178.77,"end":179.17,"confidence":0.9970703,"punctuated_word":"choppy","sentiment":"neutral","sentiment_score":-0.2608739733695984},{"word":"and","start":179.17,"end":179.49,"confidence":0.8647461,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.26943543553352356},{"word":"things","start":179.49,"end":179.89,"confidence":0.88720703,"punctuated_word":"things.","sentiment":"neutral","sentiment_score":-0.25003689527511597},{"word":"it'll","start":179.89,"end":180.13,"confidence":0.93530273,"punctuated_word":"It'll","sentiment":"neutral","sentiment_score":-0.13695327937602997},{"word":"be","start":180.13,"end":180.29001,"confidence":0.9902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.12649394571781158},{"word":"probably","start":180.29001,"end":180.61,"confidence":0.20983887,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":-0.11658882349729538},{"word":"a","start":180.61,"end":180.69,"confidence":0.39990234,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.18674761056900024},{"word":"drama","start":180.69,"end":181.19,"confidence":0.99658203,"punctuated_word":"drama.","sentiment":"neutral","sentiment_score":-0.12838588654994965},{"word":"alrighty","start":182.66695,"end":183.16695,"confidence":0.99576825,"punctuated_word":"Alrighty.","sentiment":"neutral","sentiment_score":-0.05355197936296463},{"word":"thanks","start":183.70694,"end":184.10693,"confidence":0.98291016,"punctuated_word":"Thanks,","sentiment":"neutral","sentiment_score":0.20165684819221497},{"word":"mel","start":184.10693,"end":184.60693,"confidence":0.9794922,"punctuated_word":"Mel.","sentiment":"neutral","sentiment_score":0.14119133353233335},{"word":"bye","start":184.66695,"end":185.16695,"confidence":0.9794922,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.08554655313491821}],"paragraphs":{"transcript":"\nHello, Mike Burns. Yeah. We are. And I've just emailed you, so now I can't do quarter to ten mil. I've got a meeting at 10:00.\n\nThis afternoon one second. Where are we at here? Amanda's got a meeting, and I know she wanted to be on the phone call. And then she doesn't Amanda has a slot which I can make at 01:30 to 02:30 Perth time. Alright.\n\nPerfect. Yeah. Let's do it then then. I I don't know. I believe you.\n\nI don't know. Where are you at? Are you in Melbourne? Okay. Okay.\n\nYep. I'm sure it'll come through at the correct time slot. Let's have a look. Oh, it hasn't arrived yet. No.\n\nThat's your other one. That's not you. That's a washing machine. You don't want a washing machine, do you? No.\n\nStill waiting. Funny, isn't it? We can get all frustrated with emails because they take thirty seconds to arrive, and yet thirty year ago, it would have been a miracle. No. That's alright.\n\nWell, we appreciate it. It's, you know, short notice and trying to fit things in everyone's diary. No. You know what? It it was our end, and we discovered what the issue was.\n\nI that particular computer didn't have built in Wi Fi, and someone had took a Wi Fi dongle in the back of it, which was struggling. So that's why. Alright. Email's come through. If I accept that, send the response now.\n\nAnd then I can see it's landed in my diary at 01:30. Perfect. Alright. I'll have a chat then. Yeah.\n\nSo this is a Teams meeting, so we'll do it off my office. Although, it won't be all choppy and things. It'll be probably a drama. Alrighty. Thanks, Mel.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello, Mike Burns.","start":0.56,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.023745201528072357},{"text":"Yeah.","start":7.04,"end":7.2799997,"sentiment":"neutral","sentiment_score":-0.08892176300287247},{"text":"We are.","start":7.2799997,"end":7.6,"sentiment":"neutral","sentiment_score":-0.10620870441198349},{"text":"And I've just emailed you, so now I can't do quarter to ten mil.","start":7.6,"end":11.219999,"sentiment":"neutral","sentiment_score":-0.30690318665334154},{"text":"I've got a meeting at 10:00.","start":11.599999,"end":13.38,"sentiment":"neutral","sentiment_score":0.0029027266427874565}],"sentiment":"neutral","sentiment_score":-0.1734358392512569,"num_words":26,"start":0.56,"end":13.38},{"sentences":[{"text":"This afternoon one second.","start":26.82,"end":31.0,"sentiment":"neutral","sentiment_score":-0.013303692219778895},{"text":"Where are we at here?","start":31.220001,"end":32.440002,"sentiment":"neutral","sentiment_score":-0.01679481491446495},{"text":"Amanda's got a meeting, and I know she wanted to be on the phone call.","start":33.38,"end":37.16,"sentiment":"neutral","sentiment_score":-0.04139620587229729},{"text":"And then she doesn't Amanda has a slot which I can make at 01:30 to 02:30 Perth time.","start":37.3,"end":47.715,"sentiment":"neutral","sentiment_score":-0.05286077627291282},{"text":"Alright.","start":57.489998,"end":57.89,"sentiment":"neutral","sentiment_score":0.31638163328170776}],"sentiment":"neutral","sentiment_score":-0.03240102956201448,"num_words":43,"start":26.82,"end":57.89},{"sentences":[{"text":"Perfect.","start":57.89,"end":58.39,"sentiment":"positive","sentiment_score":0.4445204734802246},{"text":"Yeah.","start":58.45,"end":58.69,"sentiment":"neutral","sentiment_score":0.175904780626297},{"text":"Let's do it then then.","start":58.69,"end":59.91,"sentiment":"neutral","sentiment_score":0.09898314476013184},{"text":"I I don't know.","start":66.695,"end":67.415,"sentiment":"neutral","sentiment_score":-0.17284496873617172},{"text":"I believe you.","start":67.415,"end":68.295,"sentiment":"neutral","sentiment_score":-0.18199638028939566}],"sentiment":"neutral","sentiment_score":-0.008716288421835219,"num_words":14,"start":57.89,"end":68.295},{"sentences":[{"text":"I don't know.","start":68.295,"end":69.115,"sentiment":"neutral","sentiment_score":-0.1450288693110148},{"text":"Where are you at?","start":69.174995,"end":70.155,"sentiment":"neutral","sentiment_score":-0.07139931991696358},{"text":"Are you in Melbourne?","start":71.655,"end":72.555,"sentiment":"neutral","sentiment_score":-0.04520519636571407},{"text":"Okay.","start":78.215,"end":78.715,"sentiment":"neutral","sentiment_score":-0.013725372031331062},{"text":"Okay.","start":79.89,"end":80.39,"sentiment":"neutral","sentiment_score":0.06640731543302536}],"sentiment":"neutral","sentiment_score":-0.06529405612785083,"num_words":13,"start":68.295,"end":80.39},{"sentences":[{"text":"Yep.","start":80.77,"end":81.27,"sentiment":"neutral","sentiment_score":0.1804572343826294},{"text":"I'm sure it'll come through at the correct time slot.","start":81.41,"end":83.67,"sentiment":"neutral","sentiment_score":0.19088525529950856},{"text":"Let's have a look.","start":84.05,"end":85.03,"sentiment":"neutral","sentiment_score":0.01663212524726987},{"text":"Oh, it hasn't arrived yet.","start":86.05,"end":87.51,"sentiment":"neutral","sentiment_score":-0.29079527258872984},{"text":"No.","start":91.49,"end":91.729996,"sentiment":"negative","sentiment_score":-0.3564954102039337}],"sentiment":"neutral","sentiment_score":0.01644602453424817,"num_words":21,"start":80.77,"end":91.729996},{"sentences":[{"text":"That's your other one.","start":91.729996,"end":92.865,"sentiment":"negative","sentiment_score":-0.42482712119817734},{"text":"That's not you.","start":94.305,"end":95.765,"sentiment":"neutral","sentiment_score":-0.3243325501680374},{"text":"That's a washing machine.","start":98.145,"end":99.265,"sentiment":"neutral","sentiment_score":-0.16194291040301323},{"text":"You don't want a washing machine, do you?","start":99.265,"end":100.945,"sentiment":"neutral","sentiment_score":-0.17886245995759964},{"text":"No.","start":100.945,"end":101.445,"sentiment":"neutral","sentiment_score":-0.2531072497367859}],"sentiment":"neutral","sentiment_score":-0.2502042353153229,"num_words":20,"start":91.729996,"end":101.445},{"sentences":[{"text":"Still waiting.","start":103.345,"end":104.085,"sentiment":"neutral","sentiment_score":-0.23469346016645432},{"text":"Funny, isn't it?","start":109.26,"end":109.98,"sentiment":"neutral","sentiment_score":-0.16635402043660483},{"text":"We can get all frustrated with emails because they take thirty seconds to arrive, and yet thirty year ago, it would have been a miracle.","start":109.98,"end":117.600006,"sentiment":"neutral","sentiment_score":-0.2745825064182281},{"text":"No.","start":126.475,"end":126.715,"sentiment":"neutral","sentiment_score":-0.15874868631362915},{"text":"That's alright.","start":126.715,"end":127.454994,"sentiment":"neutral","sentiment_score":-0.08208840899169445}],"sentiment":"neutral","sentiment_score":-0.24714961049683165,"num_words":33,"start":103.345,"end":127.454994},{"sentences":[{"text":"Well, we appreciate it.","start":127.595,"end":128.715,"sentiment":"neutral","sentiment_score":0.2142017912119627},{"text":"It's, you know, short notice and trying to fit things in everyone's diary.","start":128.715,"end":132.895,"sentiment":"neutral","sentiment_score":-0.03552002431108402},{"text":"No.","start":133.355,"end":133.595,"sentiment":"neutral","sentiment_score":-0.1037476658821106},{"text":"You know what?","start":133.595,"end":134.075,"sentiment":"neutral","sentiment_score":-0.09041341145833333},{"text":"It it was our end, and we discovered what the issue was.","start":134.075,"end":137.855,"sentiment":"neutral","sentiment_score":-0.09379925392568111}],"sentiment":"neutral","sentiment_score":-0.03350097268368259,"num_words":33,"start":127.595,"end":137.855},{"sentences":[{"text":"I that particular computer didn't have built in Wi Fi, and someone had took a Wi Fi dongle in the back of it, which was struggling.","start":138.795,"end":146.3,"sentiment":"neutral","sentiment_score":-0.13859028082627517},{"text":"So that's why.","start":147.8,"end":150.84001,"sentiment":"neutral","sentiment_score":0.0257327767709891},{"text":"Alright.","start":150.84001,"end":151.24,"sentiment":"neutral","sentiment_score":0.09546124935150146},{"text":"Email's come through.","start":151.24,"end":152.46,"sentiment":"neutral","sentiment_score":0.12858406205972037},{"text":"If I accept that, send the response now.","start":154.795,"end":158.495,"sentiment":"neutral","sentiment_score":0.11988427769392729}],"sentiment":"neutral","sentiment_score":-0.05087466619727088,"num_words":41,"start":138.795,"end":158.495},{"sentences":[{"text":"And then I can see it's landed in my diary at 01:30.","start":159.03499,"end":163.515,"sentiment":"neutral","sentiment_score":0.08971825490395229},{"text":"Perfect.","start":163.515,"end":164.015,"sentiment":"positive","sentiment_score":0.4255719482898712},{"text":"Alright.","start":167.73001,"end":168.21,"sentiment":"neutral","sentiment_score":0.0555119514465332},{"text":"I'll have a chat then.","start":168.21,"end":169.43001,"sentiment":"neutral","sentiment_score":-0.043801429122686385},{"text":"Yeah.","start":173.01001,"end":173.51001,"sentiment":"neutral","sentiment_score":-0.006046442314982414}],"sentiment":"neutral","sentiment_score":0.06663246853277087,"num_words":20,"start":159.03499,"end":173.51001},{"sentences":[{"text":"So this is a Teams meeting, so we'll do it off my office.","start":174.05,"end":177.57,"sentiment":"neutral","sentiment_score":0.0014350173565057607},{"text":"Although, it won't be all choppy and things.","start":177.57,"end":179.89,"sentiment":"neutral","sentiment_score":-0.18473841808736324},{"text":"It'll be probably a drama.","start":179.89,"end":181.19,"sentiment":"neutral","sentiment_score":-0.13903390914201735},{"text":"Alrighty.","start":182.66695,"end":183.16695,"sentiment":"neutral","sentiment_score":-0.05355197936296463},{"text":"Thanks, Mel.","start":183.70694,"end":184.60693,"sentiment":"neutral","sentiment_score":0.17142409086227417}],"sentiment":"neutral","sentiment_score":-0.06431467111768394,"num_words":29,"start":174.05,"end":184.60693},{"sentences":[{"text":"Bye.","start":184.66695,"end":185.16695,"sentiment":"neutral","sentiment_score":0.08554655313491821}],"sentiment":"neutral","sentiment_score":0.08554655313491821,"num_words":1,"start":184.66695,"end":185.16695}]}}]},{"alternatives":[{"transcript":"Hi, Mike. It's Mel Martin. Sorry. We were playing phone tag. Oh, okay. Okay. I've got what are you? You've got 10:30 to 11:30, which is 12:30. Yeah. I've got two meetings at that time as well. Have you got any other time today for you? So that is 01:30. That's 03:30 my time. 01:30. Yes. That works for me as well. Alright. So I'll just move it to 03:30 my time, which is 01:30 your time. That's correct? That's alright. Yeah. No. I'm on the Gold Coast. So Brisbane, sort of down from Brisbane. Yeah. Awesome. I've just sent that through. Yeah. I'm sorry. Sorry. I wasn't able to meet the time that you had. And sorry about the audio. Like, Alright. Makes sense. Yep. Excellent. Excellent. Okay. Thank you. Sorry. I thought it was just easier to give you a call and go where where are your gaps and where are my gaps, and we'll try and find a spot. Yes. Yep. Yeah. That's okay. That's no trouble at all. Okay. Thanks. Thanks, Mike. Bye.","confidence":0.99609375,"words":[{"word":"hi","start":2.3999999,"end":2.6399999,"confidence":0.99121094,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.04548073187470436},{"word":"mike","start":2.6399999,"end":2.96,"confidence":0.99609375,"punctuated_word":"Mike.","sentiment":"neutral","sentiment_score":0.042898185551166534},{"word":"it's","start":2.96,"end":3.1999998,"confidence":0.99853516,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.038811396807432175},{"word":"mel","start":3.1999998,"end":3.52,"confidence":0.99316406,"punctuated_word":"Mel","sentiment":"neutral","sentiment_score":0.0264909490942955},{"word":"martin","start":3.52,"end":4.02,"confidence":0.9909668,"punctuated_word":"Martin.","sentiment":"neutral","sentiment_score":0.021216362714767456},{"word":"sorry","start":4.16,"end":4.66,"confidence":0.9633789,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.1675739288330078},{"word":"we","start":4.7999997,"end":4.96,"confidence":0.9941406,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.25998279452323914},{"word":"were","start":4.96,"end":5.12,"confidence":0.65966797,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.2656559348106384},{"word":"playing","start":5.12,"end":5.52,"confidence":0.99902344,"punctuated_word":"playing","sentiment":"neutral","sentiment_score":-0.29922446608543396},{"word":"phone","start":5.52,"end":5.7599998,"confidence":0.9892578,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.2753925621509552},{"word":"tag","start":5.7599998,"end":6.2599998,"confidence":0.9995117,"punctuated_word":"tag.","sentiment":"neutral","sentiment_score":-0.32211828231811523},{"word":"oh","start":10.88,"end":11.28,"confidence":0.7729492,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.015446484088897703},{"word":"okay","start":11.28,"end":11.78,"confidence":0.9975586,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.013482313603162766},{"word":"okay","start":13.759999,"end":14.259999,"confidence":0.9975586,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.03570420295000076},{"word":"i've","start":14.835,"end":15.075,"confidence":0.99853516,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.02823234722018242},{"word":"got","start":15.075,"end":15.555,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.02753635495901108},{"word":"what","start":15.635,"end":15.795,"confidence":0.8852539,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.02425149269402027},{"word":"are","start":15.795,"end":16.035,"confidence":0.66552734,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.022760555148124695},{"word":"you","start":16.035,"end":16.195,"confidence":0.6557617,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.018095113337039948},{"word":"you've","start":16.195,"end":16.355,"confidence":0.9812012,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.005445805378258228},{"word":"got","start":16.355,"end":16.595001,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.009827911853790283},{"word":"10:30","start":16.595001,"end":17.155,"confidence":0.9970703,"punctuated_word":"10:30","sentiment":"neutral","sentiment_score":0.022699253633618355},{"word":"to","start":17.155,"end":17.395,"confidence":0.84228516,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.012150097638368608},{"word":"11:30","start":17.395,"end":18.195,"confidence":0.9622803,"punctuated_word":"11:30,","sentiment":"neutral","sentiment_score":0.015849946066737175},{"word":"which","start":18.195,"end":18.435,"confidence":1.0,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.009762024506926537},{"word":"is","start":18.435,"end":18.755001,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.014627108350396156},{"word":"12:30","start":18.755001,"end":19.655,"confidence":0.98986816,"punctuated_word":"12:30.","sentiment":"neutral","sentiment_score":0.01341799832880497},{"word":"yeah","start":20.115,"end":20.355,"confidence":0.9970703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04727806523442269},{"word":"i've","start":20.355,"end":20.675,"confidence":0.96484375,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.03385467082262039},{"word":"got","start":20.675,"end":21.155,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.03577316552400589},{"word":"two","start":21.155,"end":21.475,"confidence":0.40307617,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.03120050393044949},{"word":"meetings","start":21.475,"end":21.955,"confidence":0.9970703,"punctuated_word":"meetings","sentiment":"neutral","sentiment_score":0.03249776363372803},{"word":"at","start":21.955,"end":22.115,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.03657258301973343},{"word":"that","start":22.115,"end":22.275,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.050830595195293427},{"word":"time","start":22.275,"end":22.595001,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.02721528336405754},{"word":"as","start":22.595001,"end":22.755001,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.051818735897541046},{"word":"well","start":22.755001,"end":23.235,"confidence":1.0,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.03251562640070915},{"word":"have","start":23.235,"end":23.475,"confidence":1.0,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":0.0234929621219635},{"word":"you","start":23.475,"end":23.635,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02751941978931427},{"word":"got","start":23.635,"end":23.795,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.029237039387226105},{"word":"any","start":23.795,"end":24.035,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.03326846659183502},{"word":"other","start":24.035,"end":24.275,"confidence":0.99902344,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.027766212821006775},{"word":"time","start":24.275,"end":24.595001,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.02282196842133999},{"word":"today","start":24.595001,"end":24.915,"confidence":1.0,"punctuated_word":"today","sentiment":"neutral","sentiment_score":0.036909185349941254},{"word":"for","start":24.915,"end":25.075,"confidence":0.44213867,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.019587252289056774},{"word":"you","start":25.075,"end":25.575,"confidence":0.78930664,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.005784934386610985},{"word":"so","start":49.505,"end":49.745,"confidence":0.6660156,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.02215863391757011},{"word":"that","start":49.745,"end":49.985,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.008386828005313873},{"word":"is","start":49.985,"end":50.385,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.01622605323791504},{"word":"01:30","start":50.385,"end":51.025,"confidence":0.95751953,"punctuated_word":"01:30.","sentiment":"neutral","sentiment_score":-0.015220384113490582},{"word":"that's","start":51.025,"end":51.505,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.007703665643930435},{"word":"03:30","start":51.505,"end":52.325,"confidence":1.0,"punctuated_word":"03:30","sentiment":"neutral","sentiment_score":0.0018554963171482088},{"word":"my","start":53.585,"end":53.825,"confidence":0.640625,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.017156701534986496},{"word":"time","start":53.825,"end":54.325,"confidence":0.9338379,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.01508200541138649},{"word":"01:30","start":54.68,"end":55.48,"confidence":0.9576416,"punctuated_word":"01:30.","sentiment":"neutral","sentiment_score":0.029111208394169807},{"word":"yes","start":55.48,"end":55.879997,"confidence":0.99902344,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.24975188076496124},{"word":"that","start":55.879997,"end":56.12,"confidence":1.0,"punctuated_word":"That","sentiment":"positive","sentiment_score":0.4022103548049927},{"word":"works","start":56.12,"end":56.359997,"confidence":1.0,"punctuated_word":"works","sentiment":"neutral","sentiment_score":0.3267592787742615},{"word":"for","start":56.359997,"end":56.519997,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.2861798107624054},{"word":"me","start":56.519997,"end":56.76,"confidence":1.0,"punctuated_word":"me","sentiment":"positive","sentiment_score":0.3440776765346527},{"word":"as","start":56.76,"end":56.92,"confidence":1.0,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.3791336715221405},{"word":"well","start":56.92,"end":57.42,"confidence":1.0,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.2470613569021225},{"word":"alright","start":59.0,"end":59.5,"confidence":0.9741211,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.09060804545879364},{"word":"so","start":60.039997,"end":60.44,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06252291798591614},{"word":"i'll","start":60.44,"end":60.68,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07837080210447311},{"word":"just","start":60.68,"end":60.92,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.09699783474206924},{"word":"move","start":60.92,"end":61.079998,"confidence":0.99902344,"punctuated_word":"move","sentiment":"neutral","sentiment_score":0.0995027720928192},{"word":"it","start":61.079998,"end":61.32,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.09580671787261964},{"word":"to","start":61.32,"end":61.64,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1166914403438568},{"word":"03:30","start":61.64,"end":62.359997,"confidence":0.9980469,"punctuated_word":"03:30","sentiment":"neutral","sentiment_score":0.08879166096448898},{"word":"my","start":62.359997,"end":62.519997,"confidence":0.9941406,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.0958530381321907},{"word":"time","start":62.519997,"end":62.839996,"confidence":0.9658203,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.08670563995838165},{"word":"which","start":62.839996,"end":63.0,"confidence":1.0,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.06945483386516571},{"word":"is","start":63.0,"end":63.159996,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.05892529711127281},{"word":"01:30","start":63.159996,"end":63.719997,"confidence":1.0,"punctuated_word":"01:30","sentiment":"neutral","sentiment_score":0.06625333428382874},{"word":"your","start":63.719997,"end":63.879997,"confidence":0.9951172,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.0632714331150055},{"word":"time","start":63.879997,"end":64.119995,"confidence":0.99902344,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":0.058390818536281586},{"word":"that's","start":64.119995,"end":64.36,"confidence":0.99658203,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.04953228682279587},{"word":"correct","start":64.36,"end":64.86,"confidence":0.9453125,"punctuated_word":"correct?","sentiment":"neutral","sentiment_score":0.021018916741013527},{"word":"that's","start":72.174995,"end":72.494995,"confidence":0.7907715,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.02793477475643158},{"word":"alright","start":72.494995,"end":72.994995,"confidence":0.9926758,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":-0.018648937344551086},{"word":"yeah","start":74.174995,"end":74.655,"confidence":0.81225586,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.026035316288471225},{"word":"no","start":74.655,"end":75.134995,"confidence":0.69970703,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.11177043616771698},{"word":"i'm","start":75.134995,"end":75.295,"confidence":0.99316406,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.06082107126712799},{"word":"on","start":75.295,"end":75.454994,"confidence":0.9707031,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.06949494779109955},{"word":"the","start":75.454994,"end":75.615,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08042049407958984},{"word":"gold","start":75.615,"end":75.854996,"confidence":0.95410156,"punctuated_word":"Gold","sentiment":"neutral","sentiment_score":-0.06527383625507355},{"word":"coast","start":75.854996,"end":76.255,"confidence":0.7553711,"punctuated_word":"Coast.","sentiment":"neutral","sentiment_score":-0.04580323398113251},{"word":"so","start":76.255,"end":76.755,"confidence":0.98828125,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.034796424210071564},{"word":"brisbane","start":76.975,"end":77.475,"confidence":0.6320801,"punctuated_word":"Brisbane,","sentiment":"neutral","sentiment_score":-0.030214371159672737},{"word":"sort","start":77.774994,"end":78.015,"confidence":0.9951172,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.03505135327577591},{"word":"of","start":78.015,"end":78.41499,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.03200449049472809},{"word":"down","start":78.575,"end":78.735,"confidence":0.7373047,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.009141473099589348},{"word":"from","start":78.735,"end":78.975,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.01993017271161079},{"word":"brisbane","start":78.975,"end":79.475,"confidence":0.99560547,"punctuated_word":"Brisbane.","sentiment":"neutral","sentiment_score":-0.029594480991363525},{"word":"yeah","start":79.615,"end":80.115,"confidence":0.8132324,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.024931998923420903},{"word":"awesome","start":81.375,"end":81.875,"confidence":0.9946289,"punctuated_word":"Awesome.","sentiment":"positive","sentiment_score":0.4353095889091492},{"word":"i've","start":81.935,"end":82.09499,"confidence":0.9975586,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.15847162902355194},{"word":"just","start":82.09499,"end":82.335,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2389812022447586},{"word":"sent","start":82.335,"end":82.575,"confidence":1.0,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.2306506484746933},{"word":"that","start":82.575,"end":82.814995,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.2582981288433075},{"word":"through","start":82.814995,"end":83.13,"confidence":0.98291016,"punctuated_word":"through.","sentiment":"neutral","sentiment_score":0.12769679725170135},{"word":"yeah","start":111.45,"end":111.95,"confidence":0.63964844,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.2128717601299286},{"word":"i'm","start":122.409996,"end":122.57,"confidence":0.9770508,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.21438710391521457},{"word":"sorry","start":122.57,"end":123.07,"confidence":0.91259766,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.2093542516231537},{"word":"sorry","start":123.13,"end":123.53,"confidence":0.9255371,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.20957282185554504},{"word":"i","start":123.53,"end":124.009995,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.21220773458480835},{"word":"wasn't","start":124.009995,"end":124.329994,"confidence":0.9172363,"punctuated_word":"wasn't","sentiment":"neutral","sentiment_score":-0.1903928965330124},{"word":"able","start":124.329994,"end":124.57,"confidence":1.0,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.2055804878473282},{"word":"to","start":124.57,"end":124.729996,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.24289590120315552},{"word":"meet","start":124.729996,"end":125.049995,"confidence":0.98828125,"punctuated_word":"meet","sentiment":"neutral","sentiment_score":-0.17338785529136658},{"word":"the","start":125.049995,"end":125.21,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.21065540611743927},{"word":"time","start":125.21,"end":125.45,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.15739601850509644},{"word":"that","start":125.45,"end":125.689995,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.16433857381343842},{"word":"you","start":125.689995,"end":125.85,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.16393238306045532},{"word":"had","start":125.85,"end":126.35,"confidence":0.9975586,"punctuated_word":"had.","sentiment":"neutral","sentiment_score":-0.15700456500053406},{"word":"and","start":130.83499,"end":131.155,"confidence":0.86865234,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.03652039170265198},{"word":"sorry","start":131.155,"end":131.47499,"confidence":0.99316406,"punctuated_word":"sorry","sentiment":"neutral","sentiment_score":-0.12542715668678284},{"word":"about","start":131.47499,"end":131.715,"confidence":0.99902344,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.10810883343219756},{"word":"the","start":131.715,"end":131.955,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05884862691164017},{"word":"audio","start":131.955,"end":132.435,"confidence":0.85913086,"punctuated_word":"audio.","sentiment":"neutral","sentiment_score":-0.042993493378162384},{"word":"like","start":132.435,"end":132.935,"confidence":0.5897217,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.06341928243637085},{"word":"alright","start":148.12999,"end":148.62999,"confidence":0.74731445,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.047177668660879135},{"word":"makes","start":148.76999,"end":149.09,"confidence":0.9267578,"punctuated_word":"Makes","sentiment":"neutral","sentiment_score":0.05241842567920685},{"word":"sense","start":149.09,"end":149.48999,"confidence":1.0,"punctuated_word":"sense.","sentiment":"neutral","sentiment_score":0.0348186194896698},{"word":"yep","start":149.48999,"end":149.98999,"confidence":0.9448242,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.030342651531100273},{"word":"excellent","start":164.705,"end":165.205,"confidence":0.99609375,"punctuated_word":"Excellent.","sentiment":"positive","sentiment_score":0.4996485114097595},{"word":"excellent","start":165.67,"end":166.15,"confidence":1.0,"punctuated_word":"Excellent.","sentiment":"positive","sentiment_score":0.4787864089012146},{"word":"okay","start":166.15,"end":166.65,"confidence":0.99902344,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.3448558747768402},{"word":"thank","start":167.26999,"end":167.43,"confidence":0.9790039,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4120151400566101},{"word":"you","start":167.43,"end":167.75,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.34714025259017944},{"word":"sorry","start":167.75,"end":168.06999,"confidence":0.99609375,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.0390053354203701},{"word":"i","start":168.06999,"end":168.15,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0731053277850151},{"word":"thought","start":168.15,"end":168.31,"confidence":0.9980469,"punctuated_word":"thought","sentiment":"neutral","sentiment_score":-0.09868141263723372},{"word":"it","start":168.31,"end":168.39,"confidence":0.99609375,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07872942090034485},{"word":"was","start":168.39,"end":168.54999,"confidence":0.99316406,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.07360248267650604},{"word":"just","start":168.54999,"end":168.70999,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.029395416378974915},{"word":"easier","start":168.70999,"end":169.11,"confidence":0.59521484,"punctuated_word":"easier","sentiment":"neutral","sentiment_score":-0.0212862528860569},{"word":"to","start":169.11,"end":169.18999,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.012717477977275848},{"word":"give","start":169.18999,"end":169.43,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.01860930398106575},{"word":"you","start":169.43,"end":169.59,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.018565654754638672},{"word":"a","start":169.59,"end":169.67,"confidence":0.8588867,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.01653607189655304},{"word":"call","start":169.67,"end":169.90999,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.020616039633750916},{"word":"and","start":169.90999,"end":170.15,"confidence":0.9550781,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.01616666093468666},{"word":"go","start":170.15,"end":170.47,"confidence":0.9760742,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.0023925937712192535},{"word":"where","start":170.47,"end":170.87,"confidence":0.73779297,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.01133345067501068},{"word":"where","start":170.87,"end":171.11,"confidence":0.9716797,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.017544768750667572},{"word":"are","start":171.11,"end":171.26999,"confidence":0.9716797,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.01921531558036804},{"word":"your","start":171.26999,"end":171.43,"confidence":0.9921875,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.022446271032094955},{"word":"gaps","start":171.43,"end":171.67,"confidence":0.9863281,"punctuated_word":"gaps","sentiment":"neutral","sentiment_score":-0.024976041167974472},{"word":"and","start":171.67,"end":171.90999,"confidence":0.7207031,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.02356543391942978},{"word":"where","start":171.90999,"end":171.98999,"confidence":0.99609375,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.02964046597480774},{"word":"are","start":171.98999,"end":172.15,"confidence":0.96533203,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.025919657200574875},{"word":"my","start":172.15,"end":172.31,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.02609879709780216},{"word":"gaps","start":172.31,"end":172.54999,"confidence":0.81274414,"punctuated_word":"gaps,","sentiment":"neutral","sentiment_score":-0.005796672776341438},{"word":"and","start":172.54999,"end":172.70999,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.002132616937160492},{"word":"we'll","start":172.70999,"end":172.95,"confidence":0.9897461,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":-0.0020500198006629944},{"word":"try","start":172.95,"end":173.18999,"confidence":0.99902344,"punctuated_word":"try","sentiment":"neutral","sentiment_score":-0.023218458518385887},{"word":"and","start":173.18999,"end":173.34999,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.002973023802042007},{"word":"find","start":173.34999,"end":173.51,"confidence":1.0,"punctuated_word":"find","sentiment":"neutral","sentiment_score":-0.013013605028390884},{"word":"a","start":173.51,"end":173.67,"confidence":0.96777344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.004904529079794884},{"word":"spot","start":173.67,"end":174.17,"confidence":0.98706055,"punctuated_word":"spot.","sentiment":"neutral","sentiment_score":-0.003610791638493538},{"word":"yes","start":176.39,"end":176.69693,"confidence":0.99316406,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.0050867823883891106},{"word":"yep","start":178.21693,"end":178.71693,"confidence":0.99560547,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.1120663583278656},{"word":"yeah","start":180.29694,"end":180.69693,"confidence":0.7897949,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.08667352050542831},{"word":"that's","start":180.69693,"end":181.01694,"confidence":0.9926758,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.06677669286727905},{"word":"okay","start":181.01694,"end":181.51694,"confidence":1.0,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.04101857542991638},{"word":"that's","start":182.13693,"end":182.45692,"confidence":0.98779297,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.05194505304098129},{"word":"no","start":182.45692,"end":182.69693,"confidence":0.9980469,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.05804605036973953},{"word":"trouble","start":182.69693,"end":183.01694,"confidence":0.9951172,"punctuated_word":"trouble","sentiment":"neutral","sentiment_score":-0.05319449305534363},{"word":"at","start":183.01694,"end":183.17693,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.050177354365587234},{"word":"all","start":183.17693,"end":183.67693,"confidence":1.0,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":-0.0052040088921785355},{"word":"okay","start":183.89693,"end":184.29694,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1317771077156067},{"word":"thanks","start":184.29694,"end":184.69693,"confidence":0.97216797,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.2460055351257324},{"word":"thanks","start":184.69693,"end":185.09692,"confidence":0.99609375,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.8474539518356323},{"word":"mike","start":185.09692,"end":185.41693,"confidence":0.9975586,"punctuated_word":"Mike.","sentiment":"positive","sentiment_score":0.7606879472732544},{"word":"bye","start":185.41693,"end":185.91693,"confidence":0.99902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.08046875894069672}],"paragraphs":{"transcript":"\nHi, Mike. It's Mel Martin. Sorry. We were playing phone tag. Oh, okay.\n\nOkay. I've got what are you? You've got 10:30 to 11:30, which is 12:30. Yeah. I've got two meetings at that time as well.\n\nHave you got any other time today for you? So that is 01:30. That's 03:30 my time. 01:30. Yes.\n\nThat works for me as well. Alright. So I'll just move it to 03:30 my time, which is 01:30 your time. That's correct? That's alright.\n\nYeah. No. I'm on the Gold Coast. So Brisbane, sort of down from Brisbane. Yeah.\n\nAwesome. I've just sent that through. Yeah. I'm sorry. Sorry.\n\nI wasn't able to meet the time that you had. And sorry about the audio. Like, Alright. Makes sense. Yep.\n\nExcellent. Excellent. Okay. Thank you. Sorry.\n\nI thought it was just easier to give you a call and go where where are your gaps and where are my gaps, and we'll try and find a spot. Yes. Yep. Yeah. That's okay.\n\nThat's no trouble at all. Okay. Thanks. Thanks, Mike. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Mike.","start":2.3999999,"end":2.96,"sentiment":"neutral","sentiment_score":0.04418945871293545},{"text":"It's Mel Martin.","start":2.96,"end":4.02,"sentiment":"neutral","sentiment_score":0.02883956953883171},{"text":"Sorry.","start":4.16,"end":4.66,"sentiment":"neutral","sentiment_score":-0.1675739288330078},{"text":"We were playing phone tag.","start":4.7999997,"end":6.2599998,"sentiment":"neutral","sentiment_score":-0.2844748079776764},{"text":"Oh, okay.","start":10.88,"end":11.78,"sentiment":"neutral","sentiment_score":-0.014464398846030235}],"sentiment":"neutral","sentiment_score":-0.1110753184900834,"num_words":13,"start":2.3999999,"end":11.78},{"sentences":[{"text":"Okay.","start":13.759999,"end":14.259999,"sentiment":"neutral","sentiment_score":0.03570420295000076},{"text":"I've got what are you?","start":14.835,"end":16.195,"sentiment":"neutral","sentiment_score":0.024175172671675682},{"text":"You've got 10:30 to 11:30, which is 12:30.","start":16.195,"end":19.655,"sentiment":"neutral","sentiment_score":0.012972518219612539},{"text":"Yeah.","start":20.115,"end":20.355,"sentiment":"neutral","sentiment_score":0.04727806523442269},{"text":"I've got two meetings at that time as well.","start":20.355,"end":23.235,"sentiment":"neutral","sentiment_score":0.03691988086534871}],"sentiment":"neutral","sentiment_score":0.026663216878660023,"num_words":24,"start":13.759999,"end":23.235},{"sentences":[{"text":"Have you got any other time today for you?","start":23.235,"end":25.575,"sentiment":"neutral","sentiment_score":0.025154160128699407},{"text":"So that is 01:30.","start":49.505,"end":51.025,"sentiment":"neutral","sentiment_score":-0.015497974818572402},{"text":"That's 03:30 my time.","start":51.025,"end":54.325,"sentiment":"neutral","sentiment_score":0.0029084645211696625},{"text":"01:30.","start":54.68,"end":55.48,"sentiment":"neutral","sentiment_score":0.029111208394169807},{"text":"Yes.","start":55.48,"end":55.879997,"sentiment":"neutral","sentiment_score":0.24975188076496124}],"sentiment":"neutral","sentiment_score":0.023941709954095513,"num_words":19,"start":23.235,"end":55.879997},{"sentences":[{"text":"That works for me as well.","start":55.879997,"end":57.42,"sentiment":"neutral","sentiment_score":0.33090369155009586},{"text":"Alright.","start":59.0,"end":59.5,"sentiment":"neutral","sentiment_score":0.09060804545879364},{"text":"So I'll just move it to 03:30 my time, which is 01:30 your time.","start":60.039997,"end":64.119995,"sentiment":"neutral","sentiment_score":0.08125275293631214},{"text":"That's correct?","start":64.119995,"end":64.86,"sentiment":"neutral","sentiment_score":0.0352756017819047},{"text":"That's alright.","start":72.174995,"end":72.994995,"sentiment":"neutral","sentiment_score":-0.023291856050491333}],"sentiment":"neutral","sentiment_score":0.12950144909322261,"num_words":25,"start":55.879997,"end":72.994995},{"sentences":[{"text":"Yeah.","start":74.174995,"end":74.655,"sentiment":"neutral","sentiment_score":-0.026035316288471225},{"text":"No.","start":74.655,"end":75.134995,"sentiment":"neutral","sentiment_score":-0.11177043616771698},{"text":"I'm on the Gold Coast.","start":75.134995,"end":76.255,"sentiment":"neutral","sentiment_score":-0.06436271667480468},{"text":"So Brisbane, sort of down from Brisbane.","start":76.255,"end":79.475,"sentiment":"neutral","sentiment_score":-0.02724753799183028},{"text":"Yeah.","start":79.615,"end":80.115,"sentiment":"neutral","sentiment_score":0.024931998923420903}],"sentiment":"neutral","sentiment_score":-0.041694673523306844,"num_words":15,"start":74.174995,"end":80.115},{"sentences":[{"text":"Awesome.","start":81.375,"end":81.875,"sentiment":"positive","sentiment_score":0.4353095889091492},{"text":"I've just sent that through.","start":81.935,"end":83.13,"sentiment":"neutral","sentiment_score":0.20281968116760254},{"text":"Yeah.","start":111.45,"end":111.95,"sentiment":"neutral","sentiment_score":-0.2128717601299286},{"text":"I'm sorry.","start":122.409996,"end":123.07,"sentiment":"neutral","sentiment_score":-0.2118706777691841},{"text":"Sorry.","start":123.13,"end":123.53,"sentiment":"neutral","sentiment_score":-0.20957282185554504}],"sentiment":"neutral","sentiment_score":0.060322205722332004,"num_words":10,"start":81.375,"end":123.53},{"sentences":[{"text":"I wasn't able to meet the time that you had.","start":123.53,"end":126.35,"sentiment":"neutral","sentiment_score":-0.18777918219566345},{"text":"And sorry about the audio.","start":130.83499,"end":132.435,"sentiment":"neutral","sentiment_score":-0.07437970042228699},{"text":"Like, Alright.","start":132.435,"end":148.62999,"sentiment":"neutral","sentiment_score":-0.008120806887745857},{"text":"Makes sense.","start":148.76999,"end":149.48999,"sentiment":"neutral","sentiment_score":0.043618522584438324},{"text":"Yep.","start":149.48999,"end":149.98999,"sentiment":"neutral","sentiment_score":0.030342651531100273}],"sentiment":"neutral","sentiment_score":-0.10741761205717922,"num_words":20,"start":123.53,"end":149.98999},{"sentences":[{"text":"Excellent.","start":164.705,"end":165.205,"sentiment":"positive","sentiment_score":0.4996485114097595},{"text":"Excellent.","start":165.67,"end":166.15,"sentiment":"positive","sentiment_score":0.4787864089012146},{"text":"Okay.","start":166.15,"end":166.65,"sentiment":"positive","sentiment_score":0.3448558747768402},{"text":"Thank you.","start":167.26999,"end":167.75,"sentiment":"positive","sentiment_score":0.3795776963233948},{"text":"Sorry.","start":167.75,"end":168.06999,"sentiment":"neutral","sentiment_score":-0.0390053354203701}],"sentiment":"positive","sentiment_score":0.34057347538570565,"num_words":6,"start":164.705,"end":168.06999},{"sentences":[{"text":"I thought it was just easier to give you a call and go where where are your gaps and where are my gaps, and we'll try and find a spot.","start":168.06999,"end":174.17,"sentiment":"neutral","sentiment_score":-0.024270426668226718},{"text":"Yes.","start":176.39,"end":176.69693,"sentiment":"neutral","sentiment_score":-0.0050867823883891106},{"text":"Yep.","start":178.21693,"end":178.71693,"sentiment":"neutral","sentiment_score":-0.1120663583278656},{"text":"Yeah.","start":180.29694,"end":180.69693,"sentiment":"neutral","sentiment_score":-0.08667352050542831},{"text":"That's okay.","start":180.69693,"end":181.51694,"sentiment":"neutral","sentiment_score":-0.05389763414859772}],"sentiment":"neutral","sentiment_score":-0.02970670655901943,"num_words":35,"start":168.06999,"end":181.51694},{"sentences":[{"text":"That's no trouble at all.","start":182.13693,"end":183.67693,"sentiment":"neutral","sentiment_score":-0.04371339194476605},{"text":"Okay.","start":183.89693,"end":184.29694,"sentiment":"neutral","sentiment_score":0.1317771077156067},{"text":"Thanks.","start":184.29694,"end":184.69693,"sentiment":"neutral","sentiment_score":0.2460055351257324},{"text":"Thanks, Mike.","start":184.69693,"end":185.41693,"sentiment":"positive","sentiment_score":0.8040709495544434},{"text":"Bye.","start":185.41693,"end":185.91693,"sentiment":"neutral","sentiment_score":-0.08046875894069672}],"sentiment":"neutral","sentiment_score":0.16868888232856988,"num_words":10,"start":182.13693,"end":185.91693}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello, Mike Burns.\n\nChannel 1: Hi, Mike. It's Mel Martin. Sorry. We were playing phone tag.\n\nChannel 0: Yeah. We are. And I've just emailed you, so now I can't do quarter to ten mil.\n\nChannel 1: Oh, okay.\n\nChannel 0: I've got a meeting at 10:00.\n\nChannel 1: Okay. I've got what are you? You've got 10:30 to 11:30, which is 12:30. Yeah. I've got two meetings at that time as well.\n\nHave you got any other time today for you?\n\nChannel 0: This afternoon one second. Where are we at here? Amanda's got a meeting, and I know she wanted to be on the phone call. And then she doesn't Amanda has a slot which I can make at 01:30 to 02:30 Perth time.\n\nChannel 1: So that is 01:30. That's 03:30 my time. 01:30. Yes. That works for me as well.\n\nChannel 0: Alright. Perfect. Yeah. Let's do\n\nChannel 1: Alright.\n\nChannel 0: it then then.\n\nChannel 1: So I'll just move it to 03:30 my time, which is 01:30 your time. That's correct?\n\nChannel 0: I I don't know. I believe you. I don't know. Where are you at? Are you in Melbourne?\n\nChannel 1: That's alright. Yeah. No. I'm on the Gold Coast. So Brisbane, sort of\n\nChannel 0: Okay.\n\nChannel 1: down from Brisbane. Yeah.\n\nChannel 0: Okay. Yep.\n\nChannel 1: Awesome.\n\nChannel 0: I'm sure it'll\n\nChannel 1: I've\n\nChannel 0: come\n\nChannel 1: just\n\nChannel 0: through\n\nChannel 1: sent\n\nChannel 0: at\n\nChannel 1: that\n\nChannel 0: the correct\n\nChannel 1: through.\n\nChannel 0: time slot. Let's have a look. Oh, it hasn't arrived yet. No. That's your other one.\n\nThat's not you. That's a washing machine. You don't want a washing machine, do you? No. Still waiting.\n\nFunny, isn't it? We can get all frustrated\n\nChannel 1: Yeah.\n\nChannel 0: with emails because they take thirty seconds to arrive, and yet thirty year ago, it would have been a miracle.\n\nChannel 1: I'm sorry. Sorry. I wasn't able to meet the time that you had.\n\nChannel 0: No. That's alright. Well, we appreciate it. It's, you know, short notice and\n\nChannel 1: And\n\nChannel 0: trying\n\nChannel 1: sorry\n\nChannel 0: to fit things\n\nChannel 1: about\n\nChannel 0: in\n\nChannel 1: the\n\nChannel 0: everyone's\n\nChannel 1: audio.\n\nChannel 0: diary.\n\nChannel 1: Like,\n\nChannel 0: No. You know what? It it was our end, and we discovered what the issue was. I that particular computer didn't have built in Wi Fi, and someone had took a Wi Fi dongle in the back of it, which was struggling. So\n\nChannel 1: Alright. Makes sense. Yep.\n\nChannel 0: that's why. Alright. Email's come through. If I accept that, send the response now. And then I can see it's landed in my diary at 01:30.\n\nPerfect.\n\nChannel 1: Excellent. Excellent. Okay. Thank you.\n\nChannel 0: Alright.\n\nChannel 1: Sorry. I thought\n\nChannel 0: I'll\n\nChannel 1: it was\n\nChannel 0: have a\n\nChannel 1: just\n\nChannel 0: chat\n\nChannel 1: easier\n\nChannel 0: then.\n\nChannel 1: to give you a call and go where where are your gaps and where are my gaps, and we'll try\n\nChannel 0: Yeah.\n\nChannel 1: and find a spot.\n\nChannel 0: So this is a Teams meeting, so we'll do it\n\nChannel 1: Yes.\n\nChannel 0: off my office. Although, it won't\n\nChannel 1: Yep.\n\nChannel 0: be all choppy and things. It'll be probably\n\nChannel 1: Yeah.\n\nChannel 0: a drama.\n\nChannel 1: That's okay. That's no\n\nChannel 0: Alrighty.\n\nChannel 1: trouble at all.\n\nChannel 0: Thanks,\n\nChannel 1: Okay.\n\nChannel 0: Mel.\n\nChannel 1: Thanks.\n\nChannel 0: Bye.\n\nChannel 1: Thanks, Mike. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Mike Burns.","start":0.56,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.023745201528072357}],"sentiment":"neutral","sentiment_score":0.023745201528072357,"channel":0,"num_words":3,"start":0.56,"end":1.6999999},{"sentences":[{"text":"Hi, Mike.","start":2.3999999,"end":2.96,"sentiment":"neutral","sentiment_score":0.04418945871293545},{"text":"It's Mel Martin.","start":2.96,"end":4.02,"sentiment":"neutral","sentiment_score":0.02883956953883171},{"text":"Sorry.","start":4.16,"end":4.66,"sentiment":"neutral","sentiment_score":-0.1675739288330078},{"text":"We were playing phone tag.","start":4.7999997,"end":6.2599998,"sentiment":"neutral","sentiment_score":-0.2844748079776764}],"sentiment":"neutral","sentiment_score":-0.1286409402435476,"channel":1,"num_words":11,"start":2.3999999,"end":6.2599998},{"sentences":[{"text":"Yeah.","start":7.04,"end":7.2799997,"sentiment":"neutral","sentiment_score":-0.08892176300287247},{"text":"We are.","start":7.2799997,"end":7.6,"sentiment":"neutral","sentiment_score":-0.10620870441198349},{"text":"And I've just emailed you, so now I can't do quarter to ten mil.","start":7.6,"end":11.219999,"sentiment":"neutral","sentiment_score":-0.30690318665334154}],"sentiment":"neutral","sentiment_score":-0.27046963441021304,"channel":0,"num_words":17,"start":7.04,"end":11.219999},{"sentences":[{"text":"Oh, okay.","start":10.88,"end":11.78,"sentiment":"neutral","sentiment_score":-0.014464398846030235}],"sentiment":"neutral","sentiment_score":-0.014464398846030235,"channel":1,"num_words":2,"start":10.88,"end":11.78},{"sentences":[{"text":"I've got a meeting at 10:00.","start":11.599999,"end":13.38,"sentiment":"neutral","sentiment_score":0.0029027266427874565}],"sentiment":"neutral","sentiment_score":0.0029027266427874565,"channel":0,"num_words":6,"start":11.599999,"end":13.38},{"sentences":[{"text":"Okay.","start":13.759999,"end":14.259999,"sentiment":"neutral","sentiment_score":0.03570420295000076},{"text":"I've got what are you?","start":14.835,"end":16.195,"sentiment":"neutral","sentiment_score":0.024175172671675682},{"text":"You've got 10:30 to 11:30, which is 12:30.","start":16.195,"end":19.655,"sentiment":"neutral","sentiment_score":0.012972518219612539},{"text":"Yeah.","start":20.115,"end":20.355,"sentiment":"neutral","sentiment_score":0.04727806523442269},{"text":"I've got two meetings at that time as well.","start":20.355,"end":23.235,"sentiment":"neutral","sentiment_score":0.03691988086534871}],"sentiment":"neutral","sentiment_score":0.026663216878660023,"channel":1,"num_words":24,"start":13.759999,"end":23.235},{"sentences":[{"text":"Have you got any other time today for you?","start":23.235,"end":25.575,"sentiment":"neutral","sentiment_score":0.025154160128699407}],"sentiment":"neutral","sentiment_score":0.025154160128699407,"channel":1,"num_words":9,"start":23.235,"end":25.575},{"sentences":[{"text":"This afternoon one second.","start":26.82,"end":31.0,"sentiment":"neutral","sentiment_score":-0.013303692219778895},{"text":"Where are we at here?","start":31.220001,"end":32.440002,"sentiment":"neutral","sentiment_score":-0.01679481491446495},{"text":"Amanda's got a meeting, and I know she wanted to be on the phone call.","start":33.38,"end":37.16,"sentiment":"neutral","sentiment_score":-0.04139620587229729},{"text":"And then she doesn't Amanda has a slot which I can make at 01:30 to 02:30 Perth time.","start":37.3,"end":47.715,"sentiment":"neutral","sentiment_score":-0.05286077627291282}],"sentiment":"neutral","sentiment_score":-0.0407053786773412,"channel":0,"num_words":42,"start":26.82,"end":47.715},{"sentences":[{"text":"So that is 01:30.","start":49.505,"end":51.025,"sentiment":"neutral","sentiment_score":-0.015497974818572402},{"text":"That's 03:30 my time.","start":51.025,"end":54.325,"sentiment":"neutral","sentiment_score":0.0029084645211696625},{"text":"01:30.","start":54.68,"end":55.48,"sentiment":"neutral","sentiment_score":0.029111208394169807},{"text":"Yes.","start":55.48,"end":55.879997,"sentiment":"neutral","sentiment_score":0.24975188076496124},{"text":"That works for me as well.","start":55.879997,"end":57.42,"sentiment":"neutral","sentiment_score":0.33090369155009586}],"sentiment":"neutral","sentiment_score":0.13837044982938096,"channel":1,"num_words":16,"start":49.505,"end":57.42},{"sentences":[{"text":"Alright.","start":57.489998,"end":57.89,"sentiment":"neutral","sentiment_score":0.31638163328170776},{"text":"Perfect.","start":57.89,"end":58.39,"sentiment":"positive","sentiment_score":0.4445204734802246},{"text":"Yeah.","start":58.45,"end":58.69,"sentiment":"neutral","sentiment_score":0.175904780626297},{"text":"Let's do","start":58.69,"end":59.01,"sentiment":"neutral","sentiment_score":0.12729305773973465}],"sentiment":"neutral","sentiment_score":0.23827860057353972,"channel":0,"num_words":5,"start":57.489998,"end":59.01},{"sentences":[{"text":"Alright.","start":59.0,"end":59.5,"sentiment":"neutral","sentiment_score":0.09060804545879364}],"sentiment":"neutral","sentiment_score":0.09060804545879364,"channel":1,"num_words":1,"start":59.0,"end":59.5},{"sentences":[{"text":"it then then.","start":59.01,"end":59.91,"sentiment":"neutral","sentiment_score":0.08010986944039662}],"sentiment":"neutral","sentiment_score":0.08010986944039662,"channel":0,"num_words":3,"start":59.01,"end":59.91},{"sentences":[{"text":"So I'll just move it to 03:30 my time, which is 01:30 your time.","start":60.039997,"end":64.119995,"sentiment":"neutral","sentiment_score":0.08125275293631214},{"text":"That's correct?","start":64.119995,"end":64.86,"sentiment":"neutral","sentiment_score":0.0352756017819047}],"sentiment":"neutral","sentiment_score":0.0755056090420112,"channel":1,"num_words":16,"start":60.039997,"end":64.86},{"sentences":[{"text":"I I don't know.","start":66.695,"end":67.415,"sentiment":"neutral","sentiment_score":-0.17284496873617172},{"text":"I believe you.","start":67.415,"end":68.295,"sentiment":"neutral","sentiment_score":-0.18199638028939566},{"text":"I don't know.","start":68.295,"end":69.115,"sentiment":"neutral","sentiment_score":-0.1450288693110148},{"text":"Where are you at?","start":69.174995,"end":70.155,"sentiment":"neutral","sentiment_score":-0.07139931991696358},{"text":"Are you in Melbourne?","start":71.655,"end":72.555,"sentiment":"neutral","sentiment_score":-0.04520519636571407}],"sentiment":"neutral","sentiment_score":-0.1188263160487016,"channel":0,"num_words":18,"start":66.695,"end":72.555},{"sentences":[{"text":"That's alright.","start":72.174995,"end":72.994995,"sentiment":"neutral","sentiment_score":-0.023291856050491333},{"text":"Yeah.","start":74.174995,"end":74.655,"sentiment":"neutral","sentiment_score":-0.026035316288471225},{"text":"No.","start":74.655,"end":75.134995,"sentiment":"neutral","sentiment_score":-0.11177043616771698},{"text":"I'm on the Gold Coast.","start":75.134995,"end":76.255,"sentiment":"neutral","sentiment_score":-0.06436271667480468},{"text":"So Brisbane, sort of","start":76.255,"end":78.41499,"sentiment":"neutral","sentiment_score":-0.033016659785062075}],"sentiment":"neutral","sentiment_score":-0.04909766823626482,"channel":1,"num_words":13,"start":72.174995,"end":78.41499},{"sentences":[{"text":"Okay.","start":78.215,"end":78.715,"sentiment":"neutral","sentiment_score":-0.013725372031331062}],"sentiment":"neutral","sentiment_score":-0.013725372031331062,"channel":0,"num_words":1,"start":78.215,"end":78.715},{"sentences":[{"text":"down from Brisbane.","start":78.575,"end":79.475,"sentiment":"neutral","sentiment_score":-0.019555375600854557},{"text":"Yeah.","start":79.615,"end":80.115,"sentiment":"neutral","sentiment_score":0.024931998923420903}],"sentiment":"neutral","sentiment_score":-0.00843353196978569,"channel":1,"num_words":4,"start":78.575,"end":80.115},{"sentences":[{"text":"Okay.","start":79.89,"end":80.39,"sentiment":"neutral","sentiment_score":0.06640731543302536},{"text":"Yep.","start":80.77,"end":81.27,"sentiment":"neutral","sentiment_score":0.1804572343826294}],"sentiment":"neutral","sentiment_score":0.12343227490782738,"channel":0,"num_words":2,"start":79.89,"end":81.27},{"sentences":[{"text":"Awesome.","start":81.375,"end":81.875,"sentiment":"positive","sentiment_score":0.4353095889091492}],"sentiment":"positive","sentiment_score":0.4353095889091492,"channel":1,"num_words":1,"start":81.375,"end":81.875},{"sentences":[{"text":"I'm sure it'll","start":81.41,"end":82.05,"sentiment":"neutral","sentiment_score":0.26022471984227497}],"sentiment":"neutral","sentiment_score":0.26022471984227497,"channel":0,"num_words":3,"start":81.41,"end":82.05},{"sentences":[{"text":"I've","start":81.935,"end":82.09499,"sentiment":"neutral","sentiment_score":0.15847162902355194}],"sentiment":"neutral","sentiment_score":0.15847162902355194,"channel":1,"num_words":1,"start":81.935,"end":82.09499},{"sentences":[{"text":"come","start":82.05,"end":82.29,"sentiment":"neutral","sentiment_score":0.17053431272506714}],"sentiment":"neutral","sentiment_score":0.17053431272506714,"channel":0,"num_words":1,"start":82.05,"end":82.29},{"sentences":[{"text":"just","start":82.09499,"end":82.335,"sentiment":"neutral","sentiment_score":0.2389812022447586}],"sentiment":"neutral","sentiment_score":0.2389812022447586,"channel":1,"num_words":1,"start":82.09499,"end":82.335},{"sentences":[{"text":"through","start":82.29,"end":82.53,"sentiment":"neutral","sentiment_score":0.2426021695137024}],"sentiment":"neutral","sentiment_score":0.2426021695137024,"channel":0,"num_words":1,"start":82.29,"end":82.53},{"sentences":[{"text":"sent","start":82.335,"end":82.575,"sentiment":"neutral","sentiment_score":0.2306506484746933}],"sentiment":"neutral","sentiment_score":0.2306506484746933,"channel":1,"num_words":1,"start":82.335,"end":82.575},{"sentences":[{"text":"at","start":82.53,"end":82.61,"sentiment":"neutral","sentiment_score":0.23538456857204437}],"sentiment":"neutral","sentiment_score":0.23538456857204437,"channel":0,"num_words":1,"start":82.53,"end":82.61},{"sentences":[{"text":"that","start":82.575,"end":82.814995,"sentiment":"neutral","sentiment_score":0.2582981288433075}],"sentiment":"neutral","sentiment_score":0.2582981288433075,"channel":1,"num_words":1,"start":82.575,"end":82.814995},{"sentences":[{"text":"the correct","start":82.61,"end":82.93,"sentiment":"neutral","sentiment_score":0.21583912521600723}],"sentiment":"neutral","sentiment_score":0.21583912521600723,"channel":0,"num_words":2,"start":82.61,"end":82.93},{"sentences":[{"text":"through.","start":82.814995,"end":83.13,"sentiment":"neutral","sentiment_score":0.12769679725170135}],"sentiment":"neutral","sentiment_score":0.12769679725170135,"channel":1,"num_words":1,"start":82.814995,"end":83.13},{"sentences":[{"text":"time slot.","start":82.93,"end":83.67,"sentiment":"neutral","sentiment_score":0.023989546112716198},{"text":"Let's have a look.","start":84.05,"end":85.03,"sentiment":"neutral","sentiment_score":0.01663212524726987},{"text":"Oh, it hasn't arrived yet.","start":86.05,"end":87.51,"sentiment":"neutral","sentiment_score":-0.29079527258872984},{"text":"No.","start":91.49,"end":91.729996,"sentiment":"negative","sentiment_score":-0.3564954102039337},{"text":"That's your other one.","start":91.729996,"end":92.865,"sentiment":"negative","sentiment_score":-0.42482712119817734}],"sentiment":"neutral","sentiment_score":-0.21220454154536128,"channel":0,"num_words":16,"start":82.93,"end":92.865},{"sentences":[{"text":"That's not you.","start":94.305,"end":95.765,"sentiment":"neutral","sentiment_score":-0.3243325501680374},{"text":"That's a washing machine.","start":98.145,"end":99.265,"sentiment":"neutral","sentiment_score":-0.16194291040301323},{"text":"You don't want a washing machine, do you?","start":99.265,"end":100.945,"sentiment":"neutral","sentiment_score":-0.17886245995759964},{"text":"No.","start":100.945,"end":101.445,"sentiment":"neutral","sentiment_score":-0.2531072497367859},{"text":"Still waiting.","start":103.345,"end":104.085,"sentiment":"neutral","sentiment_score":-0.23469346016645432}],"sentiment":"neutral","sentiment_score":-0.20967573010259205,"channel":0,"num_words":18,"start":94.305,"end":104.085},{"sentences":[{"text":"Funny, isn't it?","start":109.26,"end":109.98,"sentiment":"neutral","sentiment_score":-0.16635402043660483},{"text":"We can get all frustrated","start":109.98,"end":111.740005,"sentiment":"negative","sentiment_score":-0.3525129437446594}],"sentiment":"neutral","sentiment_score":-0.28270334750413895,"channel":0,"num_words":8,"start":109.26,"end":111.740005},{"sentences":[{"text":"Yeah.","start":111.45,"end":111.95,"sentiment":"neutral","sentiment_score":-0.2128717601299286}],"sentiment":"neutral","sentiment_score":-0.2128717601299286,"channel":1,"num_words":1,"start":111.45,"end":111.95},{"sentences":[{"text":"with emails because they take thirty seconds to arrive, and yet thirty year ago, it would have been a miracle.","start":111.740005,"end":117.600006,"sentiment":"neutral","sentiment_score":-0.25509989708662034}],"sentiment":"neutral","sentiment_score":-0.25509989708662034,"channel":0,"num_words":20,"start":111.740005,"end":117.600006},{"sentences":[{"text":"I'm sorry.","start":122.409996,"end":123.07,"sentiment":"neutral","sentiment_score":-0.2118706777691841},{"text":"Sorry.","start":123.13,"end":123.53,"sentiment":"neutral","sentiment_score":-0.20957282185554504},{"text":"I wasn't able to meet the time that you had.","start":123.53,"end":126.35,"sentiment":"neutral","sentiment_score":-0.18777918219566345}],"sentiment":"neutral","sentiment_score":-0.19316199995004213,"channel":1,"num_words":13,"start":122.409996,"end":126.35},{"sentences":[{"text":"No.","start":126.475,"end":126.715,"sentiment":"neutral","sentiment_score":-0.15874868631362915},{"text":"That's alright.","start":126.715,"end":127.454994,"sentiment":"neutral","sentiment_score":-0.08208840899169445},{"text":"Well, we appreciate it.","start":127.595,"end":128.715,"sentiment":"neutral","sentiment_score":0.2142017912119627},{"text":"It's, you know, short notice and","start":128.715,"end":130.875,"sentiment":"neutral","sentiment_score":0.022223111242055893}],"sentiment":"neutral","sentiment_score":0.05132464061562832,"channel":0,"num_words":13,"start":126.475,"end":130.875},{"sentences":[{"text":"And","start":130.83499,"end":131.155,"sentiment":"neutral","sentiment_score":-0.03652039170265198}],"sentiment":"neutral","sentiment_score":-0.03652039170265198,"channel":1,"num_words":1,"start":130.83499,"end":131.155},{"sentences":[{"text":"trying","start":130.875,"end":131.19499,"sentiment":"neutral","sentiment_score":-0.11023116856813432}],"sentiment":"neutral","sentiment_score":-0.11023116856813432,"channel":0,"num_words":1,"start":130.875,"end":131.19499},{"sentences":[{"text":"sorry","start":131.155,"end":131.47499,"sentiment":"neutral","sentiment_score":-0.12542715668678284}],"sentiment":"neutral","sentiment_score":-0.12542715668678284,"channel":1,"num_words":1,"start":131.155,"end":131.47499},{"sentences":[{"text":"to fit things","start":131.19499,"end":131.675,"sentiment":"neutral","sentiment_score":-0.09173240264256795}],"sentiment":"neutral","sentiment_score":-0.09173240264256795,"channel":0,"num_words":3,"start":131.19499,"end":131.675},{"sentences":[{"text":"about","start":131.47499,"end":131.715,"sentiment":"neutral","sentiment_score":-0.10810883343219756}],"sentiment":"neutral","sentiment_score":-0.10810883343219756,"channel":1,"num_words":1,"start":131.47499,"end":131.715},{"sentences":[{"text":"in","start":131.675,"end":131.83499,"sentiment":"neutral","sentiment_score":-0.11294529587030412}],"sentiment":"neutral","sentiment_score":-0.11294529587030412,"channel":0,"num_words":1,"start":131.675,"end":131.83499},{"sentences":[{"text":"the","start":131.715,"end":131.955,"sentiment":"neutral","sentiment_score":-0.05884862691164017}],"sentiment":"neutral","sentiment_score":-0.05884862691164017,"channel":1,"num_words":1,"start":131.715,"end":131.955},{"sentences":[{"text":"everyone's","start":131.83499,"end":132.33499,"sentiment":"neutral","sentiment_score":-0.024919208139181137}],"sentiment":"neutral","sentiment_score":-0.024919208139181137,"channel":0,"num_words":1,"start":131.83499,"end":132.33499},{"sentences":[{"text":"audio.","start":131.955,"end":132.435,"sentiment":"neutral","sentiment_score":-0.042993493378162384}],"sentiment":"neutral","sentiment_score":-0.042993493378162384,"channel":1,"num_words":1,"start":131.955,"end":132.435},{"sentences":[{"text":"diary.","start":132.395,"end":132.895,"sentiment":"neutral","sentiment_score":-0.07180610299110413}],"sentiment":"neutral","sentiment_score":-0.07180610299110413,"channel":0,"num_words":1,"start":132.395,"end":132.895},{"sentences":[{"text":"Like,","start":132.435,"end":132.935,"sentiment":"neutral","sentiment_score":-0.06341928243637085}],"sentiment":"neutral","sentiment_score":-0.06341928243637085,"channel":1,"num_words":1,"start":132.435,"end":132.935},{"sentences":[{"text":"No.","start":133.355,"end":133.595,"sentiment":"neutral","sentiment_score":-0.1037476658821106},{"text":"You know what?","start":133.595,"end":134.075,"sentiment":"neutral","sentiment_score":-0.09041341145833333},{"text":"It it was our end, and we discovered what the issue was.","start":134.075,"end":137.855,"sentiment":"neutral","sentiment_score":-0.09379925392568111},{"text":"I that particular computer didn't have built in Wi Fi, and someone had took a Wi Fi dongle in the back of it, which was struggling.","start":138.795,"end":146.3,"sentiment":"neutral","sentiment_score":-0.13859028082627517},{"text":"So","start":147.8,"end":148.3,"sentiment":"neutral","sentiment_score":0.01130523532629013}],"sentiment":"neutral","sentiment_score":-0.11843304682609647,"channel":0,"num_words":43,"start":133.355,"end":148.3},{"sentences":[{"text":"Alright.","start":148.12999,"end":148.62999,"sentiment":"neutral","sentiment_score":0.047177668660879135},{"text":"Makes sense.","start":148.76999,"end":149.48999,"sentiment":"neutral","sentiment_score":0.043618522584438324},{"text":"Yep.","start":149.48999,"end":149.98999,"sentiment":"neutral","sentiment_score":0.030342651531100273}],"sentiment":"neutral","sentiment_score":0.041189341340214014,"channel":1,"num_words":4,"start":148.12999,"end":149.98999},{"sentences":[{"text":"that's why.","start":150.28001,"end":150.84001,"sentiment":"neutral","sentiment_score":0.032946547493338585},{"text":"Alright.","start":150.84001,"end":151.24,"sentiment":"neutral","sentiment_score":0.09546124935150146},{"text":"Email's come through.","start":151.24,"end":152.46,"sentiment":"neutral","sentiment_score":0.12858406205972037},{"text":"If I accept that, send the response now.","start":154.795,"end":158.495,"sentiment":"neutral","sentiment_score":0.11988427769392729},{"text":"And then I can see it's landed in my diary at 01:30.","start":159.03499,"end":163.515,"sentiment":"neutral","sentiment_score":0.08971825490395229}],"sentiment":"neutral","sentiment_score":0.09933845426600713,"channel":0,"num_words":26,"start":150.28001,"end":163.515},{"sentences":[{"text":"Perfect.","start":163.515,"end":164.015,"sentiment":"positive","sentiment_score":0.4255719482898712}],"sentiment":"positive","sentiment_score":0.4255719482898712,"channel":0,"num_words":1,"start":163.515,"end":164.015},{"sentences":[{"text":"Excellent.","start":164.705,"end":165.205,"sentiment":"positive","sentiment_score":0.4996485114097595},{"text":"Excellent.","start":165.67,"end":166.15,"sentiment":"positive","sentiment_score":0.4787864089012146},{"text":"Okay.","start":166.15,"end":166.65,"sentiment":"positive","sentiment_score":0.3448558747768402},{"text":"Thank you.","start":167.26999,"end":167.75,"sentiment":"positive","sentiment_score":0.3795776963233948}],"sentiment":"positive","sentiment_score":0.4164892375469208,"channel":1,"num_words":5,"start":164.705,"end":167.75},{"sentences":[{"text":"Alright.","start":167.73001,"end":168.21,"sentiment":"neutral","sentiment_score":0.0555119514465332}],"sentiment":"neutral","sentiment_score":0.0555119514465332,"channel":0,"num_words":1,"start":167.73001,"end":168.21},{"sentences":[{"text":"Sorry.","start":167.75,"end":168.06999,"sentiment":"neutral","sentiment_score":-0.0390053354203701},{"text":"I thought","start":168.06999,"end":168.31,"sentiment":"neutral","sentiment_score":-0.08589337021112442}],"sentiment":"neutral","sentiment_score":-0.07026402528087299,"channel":1,"num_words":3,"start":167.75,"end":168.31},{"sentences":[{"text":"I'll","start":168.21,"end":168.45,"sentiment":"neutral","sentiment_score":-0.07194583117961884}],"sentiment":"neutral","sentiment_score":-0.07194583117961884,"channel":0,"num_words":1,"start":168.21,"end":168.45},{"sentences":[{"text":"it was","start":168.31,"end":168.54999,"sentiment":"neutral","sentiment_score":-0.07616595178842545}],"sentiment":"neutral","sentiment_score":-0.07616595178842545,"channel":1,"num_words":2,"start":168.31,"end":168.54999},{"sentences":[{"text":"have a","start":168.45,"end":168.61,"sentiment":"neutral","sentiment_score":-0.04188052751123905}],"sentiment":"neutral","sentiment_score":-0.04188052751123905,"channel":0,"num_words":2,"start":168.45,"end":168.61},{"sentences":[{"text":"just","start":168.54999,"end":168.70999,"sentiment":"neutral","sentiment_score":-0.029395416378974915}],"sentiment":"neutral","sentiment_score":-0.029395416378974915,"channel":1,"num_words":1,"start":168.54999,"end":168.70999},{"sentences":[{"text":"chat","start":168.61,"end":168.93001,"sentiment":"neutral","sentiment_score":-0.02786729484796524}],"sentiment":"neutral","sentiment_score":-0.02786729484796524,"channel":0,"num_words":1,"start":168.61,"end":168.93001},{"sentences":[{"text":"easier","start":168.70999,"end":169.11,"sentiment":"neutral","sentiment_score":-0.0212862528860569}],"sentiment":"neutral","sentiment_score":-0.0212862528860569,"channel":1,"num_words":1,"start":168.70999,"end":169.11},{"sentences":[{"text":"then.","start":168.93001,"end":169.43001,"sentiment":"neutral","sentiment_score":-0.03543296456336975}],"sentiment":"neutral","sentiment_score":-0.03543296456336975,"channel":0,"num_words":1,"start":168.93001,"end":169.43001},{"sentences":[{"text":"to give you a call and go where where are your gaps and where are my gaps, and we'll try","start":169.11,"end":173.18999,"sentiment":"neutral","sentiment_score":-0.016737829241901637}],"sentiment":"neutral","sentiment_score":-0.016737829241901637,"channel":1,"num_words":20,"start":169.11,"end":173.18999},{"sentences":[{"text":"Yeah.","start":173.01001,"end":173.51001,"sentiment":"neutral","sentiment_score":-0.006046442314982414}],"sentiment":"neutral","sentiment_score":-0.006046442314982414,"channel":0,"num_words":1,"start":173.01001,"end":173.51001},{"sentences":[{"text":"and find a spot.","start":173.18999,"end":174.17,"sentiment":"neutral","sentiment_score":-0.004638975486159325}],"sentiment":"neutral","sentiment_score":-0.004638975486159325,"channel":1,"num_words":4,"start":173.18999,"end":174.17},{"sentences":[{"text":"So this is a Teams meeting, so we'll do it","start":174.05,"end":176.63,"sentiment":"neutral","sentiment_score":0.00789279118180275}],"sentiment":"neutral","sentiment_score":0.00789279118180275,"channel":0,"num_words":10,"start":174.05,"end":176.63},{"sentences":[{"text":"Yes.","start":176.39,"end":176.69693,"sentiment":"neutral","sentiment_score":-0.0050867823883891106}],"sentiment":"neutral","sentiment_score":-0.0050867823883891106,"channel":1,"num_words":1,"start":176.39,"end":176.69693},{"sentences":[{"text":"off my office.","start":176.69,"end":177.57,"sentiment":"neutral","sentiment_score":-0.020090895394484203},{"text":"Although, it won't","start":177.57,"end":178.37001,"sentiment":"neutral","sentiment_score":-0.09006893634796143}],"sentiment":"neutral","sentiment_score":-0.055079915871222816,"channel":0,"num_words":6,"start":176.69,"end":178.37001},{"sentences":[{"text":"Yep.","start":178.21693,"end":178.71693,"sentiment":"neutral","sentiment_score":-0.1120663583278656}],"sentiment":"neutral","sentiment_score":-0.1120663583278656,"channel":1,"num_words":1,"start":178.21693,"end":178.71693},{"sentences":[{"text":"be all choppy and things.","start":178.37001,"end":179.89,"sentiment":"neutral","sentiment_score":-0.24154010713100432},{"text":"It'll be probably","start":179.89,"end":180.61,"sentiment":"neutral","sentiment_score":-0.1266786828637123}],"sentiment":"neutral","sentiment_score":-0.19846707303076982,"channel":0,"num_words":8,"start":178.37001,"end":180.61},{"sentences":[{"text":"Yeah.","start":180.29694,"end":180.69693,"sentiment":"neutral","sentiment_score":-0.08667352050542831}],"sentiment":"neutral","sentiment_score":-0.08667352050542831,"channel":1,"num_words":1,"start":180.29694,"end":180.69693},{"sentences":[{"text":"a drama.","start":180.61,"end":181.19,"sentiment":"neutral","sentiment_score":-0.15756674855947495}],"sentiment":"neutral","sentiment_score":-0.15756674855947495,"channel":0,"num_words":2,"start":180.61,"end":181.19},{"sentences":[{"text":"That's okay.","start":180.69693,"end":181.51694,"sentiment":"neutral","sentiment_score":-0.05389763414859772},{"text":"That's no","start":182.13693,"end":182.69693,"sentiment":"neutral","sentiment_score":-0.05499555170536041}],"sentiment":"neutral","sentiment_score":-0.054446592926979065,"channel":1,"num_words":4,"start":180.69693,"end":182.69693},{"sentences":[{"text":"Alrighty.","start":182.66695,"end":183.16695,"sentiment":"neutral","sentiment_score":-0.05355197936296463}],"sentiment":"neutral","sentiment_score":-0.05355197936296463,"channel":0,"num_words":1,"start":182.66695,"end":183.16695},{"sentences":[{"text":"trouble at all.","start":182.69693,"end":183.67693,"sentiment":"neutral","sentiment_score":-0.0361919521043698}],"sentiment":"neutral","sentiment_score":-0.0361919521043698,"channel":1,"num_words":3,"start":182.69693,"end":183.67693},{"sentences":[{"text":"Thanks,","start":183.70694,"end":184.10693,"sentiment":"neutral","sentiment_score":0.20165684819221497}],"sentiment":"neutral","sentiment_score":0.20165684819221497,"channel":0,"num_words":1,"start":183.70694,"end":184.10693},{"sentences":[{"text":"Okay.","start":183.89693,"end":184.29694,"sentiment":"neutral","sentiment_score":0.1317771077156067}],"sentiment":"neutral","sentiment_score":0.1317771077156067,"channel":1,"num_words":1,"start":183.89693,"end":184.29694},{"sentences":[{"text":"Mel.","start":184.10693,"end":184.60693,"sentiment":"neutral","sentiment_score":0.14119133353233335}],"sentiment":"neutral","sentiment_score":0.14119133353233335,"channel":0,"num_words":1,"start":184.10693,"end":184.60693},{"sentences":[{"text":"Thanks.","start":184.29694,"end":184.69693,"sentiment":"neutral","sentiment_score":0.2460055351257324}],"sentiment":"neutral","sentiment_score":0.2460055351257324,"channel":1,"num_words":1,"start":184.29694,"end":184.69693},{"sentences":[{"text":"Bye.","start":184.66695,"end":185.16695,"sentiment":"neutral","sentiment_score":0.08554655313491821}],"sentiment":"neutral","sentiment_score":0.08554655313491821,"channel":0,"num_words":1,"start":184.66695,"end":185.16695},{"sentences":[{"text":"Thanks, Mike.","start":184.69693,"end":185.41693,"sentiment":"positive","sentiment_score":0.8040709495544434},{"text":"Bye.","start":185.41693,"end":185.91693,"sentiment":"neutral","sentiment_score":-0.08046875894069672}],"sentiment":"positive","sentiment_score":0.5092243800560633,"channel":1,"num_words":3,"start":184.69693,"end":185.91693}]},"summary":{"result":"success","short":"Melan Martin and Mike Burns discuss a meeting at 10:30 AM and agree to move it to definition their time slot. They also discuss a potential email issue and a problem with a computer not working properly. They briefly mention a Teams meeting and agree to make it."},"intents":{"segments":[{"text":"So I'll just move it to 03:30 my time, which is 01:30 your time. That's correct?","start_word":139,"end_word":154,"intents":[{"intent":"Change appointment details","confidence_score":0.00051092496}]},{"text":"with emails because they take thirty seconds to arrive, and yet thirty year ago, it would have been a miracle. I'm sorry.","start_word":250,"end_word":271,"intents":[{"intent":"Discuss wifi issue with email","confidence_score":9.999919e-7},{"intent":"Express frustration with email delays","confidence_score":0.00045967565},{"intent":"Express frustration with timing","confidence_score":0.00027424278}]},{"text":"I that particular computer didn't have built in Wi Fi, and someone had took a Wi Fi dongle in the back of it, which was struggling. So Alright.","start_word":325,"end_word":352,"intents":[{"intent":"Resolve technical difficulties with response","confidence_score":1.0206837e-7}]},{"text":"If I accept that, send the response now. And then I can see it's landed in my diary at 01:30. Perfect.","start_word":362,"end_word":382,"intents":[{"intent":"Request response","confidence_score":0.009001687},{"intent":"Provide information on receipt of response","confidence_score":0.000004947078}]},{"text":"Excellent.","start_word":383,"end_word":383,"intents":[{"intent":"Confirm understanding of email","confidence_score":0.0045476146}]},{"text":"Excellent. Excellent. Okay. Thank you.","start_word":383,"end_word":387,"intents":[{"intent":"Confirm understanding","confidence_score":0.07110929}]}]},"sentiments":{"segments":[{"text":"Hello, Mike Burns. Hi, Mike. It's Mel Martin. Sorry. We were playing phone tag. Yeah. We are. And I've just emailed you, so now I can't do quarter to ten mil. Oh, okay. I've got a meeting at 10:00. Okay. I've got what are you? You've got 10:30 to 11:30, which is 12:30. Yeah. I've got two meetings at that time as well. Have you got any other time today for you? This afternoon one second. Where are we at here? Amanda's got a meeting, and I know she wanted to be on the phone call. And then she doesn't Amanda has a slot which I can make at 01:30 to 02:30 Perth time. So that is 01:30. That's 03:30 my time. 01:30. Yes. That works for me as well. Alright.","start_word":0,"end_word":130,"sentiment":"neutral","sentiment_score":-0.03265264630317688},{"text":"Perfect.","start_word":131,"end_word":131,"sentiment":"positive","sentiment_score":0.4445204734802246},{"text":"Yeah. Let's do Alright. it then then. So I'll just move it to 03:30 my time, which is 01:30 your time. That's correct? I I don't know. I believe you. I don't know. Where are you at? Are you in Melbourne? That's alright. Yeah. No. I'm on the Gold Coast. So Brisbane, sort of Okay. down from Brisbane. Yeah. Okay. Yep.","start_word":132,"end_word":192,"sentiment":"neutral","sentiment_score":-0.004193906672298908},{"text":"Awesome.","start_word":193,"end_word":193,"sentiment":"positive","sentiment_score":0.4353095889091492},{"text":"I'm sure it'll I've come just through sent at that the correct through. time slot. Let's have a look. Oh, it hasn't arrived yet.","start_word":194,"end_word":217,"sentiment":"neutral","sentiment_score":0.043886106461286545},{"text":"No. That's your other one. That's not you.","start_word":218,"end_word":225,"sentiment":"negative","sentiment_score":-0.40387776494026184},{"text":"That's a washing machine. You don't want a washing machine, do you? No. Still waiting. Funny, isn't it? We can get all frustrated Yeah. with emails because they take thirty seconds to arrive, and yet thirty year ago, it would have been a miracle. I'm sorry. Sorry. I wasn't able to meet the time that you had. No. That's alright. Well, we appreciate it. It's, you know, short notice and And trying sorry to fit things about in the everyone's audio. diary. Like, No. You know what? It it was our end, and we discovered what the issue was. I that particular computer didn't have built in Wi Fi, and someone had took a Wi Fi dongle in the back of it, which was struggling. So Alright. Makes sense. Yep. that's why. Alright. Email's come through. If I accept that, send the response now. And then I can see it's landed in my diary at 01:30.","start_word":226,"end_word":381,"sentiment":"neutral","sentiment_score":-0.0903537943959236},{"text":"Perfect. Excellent. Excellent. Okay. Thank you.","start_word":382,"end_word":387,"sentiment":"positive","sentiment_score":0.4185473918914795},{"text":"Alright. Sorry. I thought I'll it was have a just chat easier then. to give you a call and go where where are your gaps and where are my gaps, and we'll try Yeah. and find a spot. So this is a Teams meeting, so we'll do it Yes. off my office. Although, it won't Yep. be all choppy and things. It'll be probably Yeah. a drama. That's okay. That's no Alrighty. trouble at all. Thanks, Okay. Mel. Thanks. Bye.","start_word":388,"end_word":467,"sentiment":"neutral","sentiment_score":-0.034672245383262634},{"text":"Thanks, Mike. Bye.","start_word":468,"end_word":470,"sentiment":"positive","sentiment_score":0.718173623085022}],"average":{"sentiment":"neutral","sentiment_score":-0.034103255858395826}}}}