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you.","start":31.684938,"end":32.244938,"sentiment":"positive","sentiment_score":0.4380364269018173},{"text":"Bye.","start":32.244938,"end":32.744938,"sentiment":"neutral","sentiment_score":0.26692530512809753}],"sentiment":"positive","sentiment_score":0.3809993863105774,"channel":1,"num_words":3,"start":31.684938,"end":32.744938},{"sentences":[{"text":"Alright.","start":32.524937,"end":33.024937,"sentiment":"neutral","sentiment_score":0.17307588458061218},{"text":"Sure.","start":33.244938,"end":33.484936,"sentiment":"neutral","sentiment_score":0.1575756072998047},{"text":"Sure.","start":33.484936,"end":33.83994,"sentiment":"neutral","sentiment_score":0.07499919831752777}],"sentiment":"neutral","sentiment_score":0.13521689673264822,"channel":0,"num_words":3,"start":32.524937,"end":33.83994}]},"summary":{"result":"success","short":"The customer answers the phone and is confused at first. They mention being driving and ask the agent to call back later. The call ends with the customer agreeing to a future call."},"intents":{"segments":[{"text":"Can you call me back Alright. later, please? Okay. Thank you. Bye. Alright. Sure. Sure.","start_word":49,"end_word":63,"intents":[{"intent":"Schedule call","confidence_score":0.14613622}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Good morning. Hello? Hello? Who is this? Oh, this is Amira from Gutter Clean Force From where? From Gutter Clean four. Gutter Cleaning. Uh-huh. I Are you I available don't... I on I... Wednesday? No. I I know I will go because I'm still driving anyway. Can you call me back Alright. later, please? Okay.","start_word":0,"end_word":57,"sentiment":"neutral","sentiment_score":-0.03859814256429672},{"text":"Thank you.","start_word":58,"end_word":59,"sentiment":"positive","sentiment_score":0.4212452173233032},{"text":"Bye. Alright. Sure. Sure.","start_word":60,"end_word":63,"sentiment":"neutral","sentiment_score":0.18637801706790924}],"average":{"sentiment":"neutral","sentiment_score":-0.004033459084374564}}}}